2002 KEYSTONE MONTANA
2 recalls, 11 complaints - 2 TSBs
10V521000 Oct 27, 2010
EQUIPMENT
Defect Description
KEYSTONE IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
Consequence
AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
Remedy
KEYSTONE IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539.
07V134000 Mar 22, 2007
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS... Read more
Consequence
THIS COULD RESULT IN A FIRE.
Remedy
KEYSTONE RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL AS... Read more
Complaint Statistics
11 total complaints
1 fires
Top Reported Components
| Component | Complaints |
|---|---|
| EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 4 |
| STRUCTURE | 2 |
| STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM | 1 |
| SERVICE BRAKES, HYDRAULIC | 1 |
| POWER TRAIN:AXLE ASSEMBLY | 1 |
| SUSPENSION | 1 |
| TRAILER HITCHES | 1 |
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Oct 6, 2010
Incident date: Aug 31, 2009
2002 KEYSTONE MONTANA. CONSUMER WRITES REGARDING DEFECTIVE DOMESTIC REFRIGERATOR AND RECALL NOTICE. *TGW THE CONSUMER STATED THE RV CAUGHT ON FIRE DUE TO THE DEFECTIVE REFRIGERATOR. THE CONSUMER STATED HE NEVER RECEIVED A RECALL NOTICE. THE CONSUMER WAS INFORMED THAT A RECALL NOTICE HAD BEEN SENT ... Read more
Fire
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
May 27, 2009
Incident date: Aug 1, 2008
I HAVE A 2002 KEYSTONE MONTANA FIFTH WHEEL RV. LAST YEAR I TOOK IT IN THE SHOP BECAUSE MY SLIDEOUT WAS MOVING WHEN IT WAS HOOKED TO THE TOW VEHICLE. LONG STORY SHORT, IT HAS BEEN IN THE SHOP FOUR TIMES AND THEIR ARE STILL PROBLEMS WITH THE FRAME. THE PROBLEM IS THE WELDS KEEP BREAKING ON THE FRAME. ... Read more
STRUCTURE
May 27, 2009
Incident date: Aug 1, 2008
I HAVE A 2002 KEYSTONE MONTANA FIFTH WHEEL RV. LAST YEAR I TOOK IT IN THE SHOP BECAUSE MY SLIDEOUT WAS MOVING WHEN IT WAS HOOKED TO THE TOW VEHICLE. LONG STORY SHORT, IT HAS BEEN IN THE SHOP FOUR TIMES AND THEIR ARE STILL PROBLEMS WITH THE FRAME. THE PROBLEM IS THE WELDS KEEP BREAKING ON THE FRAME. ... Read more
TRAILER HITCHES
Jan 7, 2009
Incident date: Jun 6, 2008
TL*THE CONTACT OWNS A 2002 KEYSTONE MONTANA. THE CONTACT STATED THAT THE FIBER GLASS HAD A CRACK CAUSED BY THE FLEXING OF THE HITCH, WHICH COULD NOT SUPPORT THE TRAILER. HE HAS EXPERIENCED MULTIPLE FAILURES WITH THE HYDRAULIC AND STATED THAT THE VEHICLE WAS DESIGNED POORLY. THE MANUFACTURER STATE... Read more
STRUCTURE
Jan 7, 2009
Incident date: Jun 6, 2008
TL*THE CONTACT OWNS A 2002 KEYSTONE MONTANA. THE CONTACT STATED THAT THE FIBER GLASS HAD A CRACK CAUSED BY THE FLEXING OF THE HITCH, WHICH COULD NOT SUPPORT THE TRAILER. HE HAS EXPERIENCED MULTIPLE FAILURES WITH THE HYDRAULIC AND STATED THAT THE VEHICLE WAS DESIGNED POORLY. THE MANUFACTURER STATE... Read more
SUSPENSION
Jul 29, 2008
Incident date: Jan 1, 2008
TL*THE CONTACT OWNS A 2002 KEYSTONE MONTANA, MODEL NUMBER 2955RL. THE AXLE HAS A DEFECT THAT IS WEARING THE TIRES. IN OCTOBER OF 2007, THE CONTACT PLACED NEW TIRES ON THE TRAILER. IN JANUARY OF 2008, THE TIRES HAD TO BE REPLACED. HE WILL TAKE THE TRAILER TO THE DEALER FOR A DIAGNOSIS. THE CURRE... Read more
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
May 9, 2008
Incident date: Apr 10, 2008
TL*THE CONTACT OWNS A DOMETIC REFRIGERATOR, MODEL RM2852. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 06E076000 (EQUIPMENT:RECREATIONAL VEHICLE) ON MARCH 11, 2008. THE NOTICED INDICATED THE RISK OF A POTENTIAL FIRE HAZARD. HE TOOK THE VEHICLE TO THE DEALER TO HAVE THE RECALL... Read more
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
Jul 5, 2007
Incident date: Apr 15, 2007
SPINDLE BENT, CAUSING BRAKES TO STICK. HAD TO REPLACE AXLE. DID HAVE AN AXLE. *AK
SERVICE BRAKES, HYDRAULIC
Jul 5, 2007
Incident date: Apr 15, 2007
SPINDLE BENT, CAUSING BRAKES TO STICK. HAD TO REPLACE AXLE. DID HAVE AN AXLE. *AK
POWER TRAIN:AXLE ASSEMBLY
Jul 5, 2007
Incident date: Apr 15, 2007
SPINDLE BENT, CAUSING BRAKES TO STICK. HAD TO REPLACE AXLE. DID HAVE AN AXLE. *AK
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Jun 4, 2007
Incident date: Apr 25, 2007
TL*THE CONTACT OWNS A DOMETIC REFRIGERATOR, MODEL RM2852. THE REFRIGERATOR WAS SERVICED FOR NHTSA RECALL # 06E076000 (EQUIPMENT:RECREATIONAL VEHICLE). THE VEHICLE WAS TAKEN TO THE DEALER FOR THE REPAIR WHO CHARGED $149.33 FOR LABOR. THE WORK ORDER SPECIFICALLY STATED, "PERFORMED RECALL WORK" AND ... Read more
Technical Service Bulletins, 2002 KEYSTONE MONTANA
2 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 980000 UNKNOWN OR OTHER | 1 |
| 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
No comms 2021-11
Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02
Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.
NHTSA Safety Investigations, KEYSTONE MONTANA
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE15018
Opened: May 1, 2015 , Closed: Jul 21, 2015
Emergency Exit Obstruction
The Office of Defects Investigation (ODI) received a complaint of a partially obstructed emergency exit window on a 2014 Montana trailer manufactured by Keystone RV which alleged the roof ladder impeded full opening of one of the two rear emergency exit windows.ODI notes that these trailers are equi... Read more
KEYSTONE MONTANA - All Years Overview
Complete safety history for the KEYSTONE MONTANA across all model years (1999, 2026).
80
Total Recalls
188
Total Complaints
1
Investigations
2
Reported Crashes
3
Reported Fires
0
Reported Deaths
KEYSTONE MONTANA - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 3 | 1 | View |
| 2023 | 1 | 8 | View |
| 2022 | 3 | 13 | View |
| 2021 | 2 | 4 | View |
| 2020 | 1 | 3 | View |
| 2019 | 4 | 3 | View |
| 2018 | 3 | 7 | View |
| 2017 | 1 | 11 | View |
| 2016 | 1 | 10 | View |
| 2015 | 3 | 2 | View |
| 2014 | 4 | 17 | View |
| 2013 | 6 | 11 | View |
| 2012 | 1 | 12 | View |
| 2011 | 8 | 3 | View |
| 2010 | 5 | 14 | View |
| 2009 | 5 | 9 | View |
| 2008 | 4 | 6 | View |
| 2007 | 6 | 11 | View |
| 2006 | 2 | 11 | View |
| 2005 | 3 | 8 | View |
| 2004 | 5 | 8 | View |
| 2003 | 3 | 3 | View |
| 2002 (current) | 2 | 11 | |
| 2001 | 2 | 1 | View |
| 2000 | 1 | 1 | View |
| 1999 | 1 | 0 | View |