2009 KEYSTONE MONTANA
5 recalls, 9 complaints - 2 TSBs
17V755000 Nov 22, 2017
EQUIPMENT
Defect Description
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMIS... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.co... Read more
15V561000 Sep 4, 2015
ELECTRICAL SYSTEM
Defect Description
Keystone RV Company (Keystone) is recalling certain model year 2008-2009 Big Sky, Challenger, Everest, Fuzion, Montana, and Raptor travel trailers and fifth wheels equipped with an IOTA ITS-50R transfer switch. These transfer switches, used in vehicles wired to be powered by a generator, may fail w... Read more
Consequence
As the transfer switch fails, it may overheat, increasing the risk of a fire.
Remedy
Keystone will notify owners, and dealers will replace the IOTA ITS-50R transfer switch with a different brand transfer switch, free of charge. The recall began on October 8, 2015. Owners may contact Keystone customer service by calling 1-866-425-4369. Keystone's number for this recall is 15-234.
11V577000 Dec 8, 2011
ELECTRICAL SYSTEM
Defect Description
KEYSTONE HAS REVISED THEIR REMEDY PROCESS AND IS AGAIN RECALLING CERTAIN 2009-2011 VEHICLES WITH THE GENERATOR READY OPTION, OR WITH STANDARD GENERATOR. SEE THE LIST ABOVE FOR THE AFFECTED MODELS. SOME IOTA ITS-50R TRANSFER SWITCHES ARE EXPERIENCING FAILURES WHEN EXPOSED TO HIGH ELECTRICAL LOA... Read more
Consequence
CONTINUED USE OF THE VEHICLE WITHOUT REPLACING THE TRANSFER SWITCH MAY DAMAGE OTHER APPLIANCES, INCREASE THE RISK OF A FIRE, PERSONAL INJURY, AND PROPERTY DAMAGE.
Remedy
KEYSTONE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TRANSFER SWITCH, FREE OF CHARGE. THE REMEDY FOR THE PREVIOUS RECALL (10V-594) WAS TO INSPECT AND TIGHTEN THE SWITCH CONNECTIONS. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
10V594000 Nov 23, 2010
ELECTRICAL SYSTEM
Defect Description
KEYSTONE IS RECALLING CERTAIN FIFTH WHEEL TRAILERS WITH A GENERATOR READY OPTION. IF THE TRANSFER SWITCH IS NOT INSTALLED TO THE PROPER SPECIFICATIONS, THE ELEVATED ELECTRICAL LOADS ASSOCIATED WITH THE RECREATIONAL VEHICLE USE IN HIGHER AMBIENT TEMPERATURES MAY CAUSE OVERHEATING OF THE LUGS AND DEG... Read more
Consequence
OVERHEATING OF THE CONNECTIONS COULD RESULT IN A FIRE.
Remedy
DEALERS WILL INSPECT AND REPLACE THE TRANSFER SWITCH IF NECESSARY FREE OF CHARGE. THE SAFETY WAS SUPERCEDED BY CAMPAIGN 11V-577. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
10V587000 Nov 17, 2010
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
KEYSTONE IS RECALLING CERTAIN RECREATIONAL VEHICLES AND FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECT... Read more
Consequence
THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Remedy
KEYSTONE IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON DECEMBER 10, 2010. OWNERS MAY CONTACT... Read more
Complaint Statistics
9 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| TIRES | 6 |
| EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
| ELECTRICAL SYSTEM | 1 |
| WHEELS | 1 |
WHEELS
Sep 12, 2016
Incident date: Sep 7, 2016
ON SEPTEMBER 7 2016 I WAS TRAVELING WEST ON I 64 AT APROX. 4:00 PM IN TRAFFIC JUST AFTER MILE 19 I HERD A LOUD BANG AND SAW DEBRIS FLYING OFF OF THE RIGHT SIDE OF MY RV. I PULLED ON TO THE SHOULDER AND DISCOVERED THAT THE ENTIRE TREAD ON MY RIGHT REAR TIRE HAD SEPARATED CAUSING DAMAGE TO THE RIGHT ... Read more
ELECTRICAL SYSTEM
Oct 25, 2014
Incident date: Oct 25, 2014
IOTA ITS-50R TRANSFER SWITCH FAILURE :CENTER LUGS OVER HEATED AND BEGAN TO MELT, MELTED WIRING AT TERMINAL AND MELTED UNIT COVER. HAD I NOT BEEN HOME, OR ASLEEP, IT WOULD HAVE BURNED THE WHOLE CAMPER DOWN, POSSIBLY RESULTING IN INJURY OR DEATH! *TR
TIRES
Sep 11, 2012
Incident date: Sep 6, 2012
TL* THE CONTACT OWNS A 2009 KEYSTONE MONTANA RECREATIONAL VEHICLE EQUIPPED WITH BF-GOODRICH LOW RANGE E TIRES, SIZE 235-85-R16. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE RIGHT PASSENGER SIDE TIRE BLEW OUT AND 80 MILES LATER THE DRIVER REAR SIDE TIRE BLEW. THE TIRES WERE NOT REPLACED. THE ... Read more
TIRES
Aug 9, 2012
Incident date: Aug 1, 2012
2009 KEYSTONE MONTANA 5TH WHEEL. CONSUMER STATES HE EXPERIENCED FIVE TIRE FAILURES *TGW THE CONSUMER STATED THE PRESSURE WAS GOOD AND THE WEIGHT OF THE CAMPER WAS UNDER GROSS WEIGHT.
TIRES
Jul 30, 2012
Incident date: Jul 6, 2012
TL* THE CONTACT OWNS A 2009 KEYSTONE MONTANA RV EQUIPPED WITH GOODYEAR MARATHON TIRES, SIZE: ST 235 80 16. THE CONTACT WAS TRAVELING 62 MPH WHEN THE DRIVER'S SIDE REAR TIRE STARTED TO LOOSE TREAD. ON ANOTHER OCCASION THE REAR PASSENGER SIDE TIRE LOST TREAD. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR S... Read more
TIRES
Jun 7, 2012
Incident date: May 12, 2012
TL* THE CONTACT OWNS A 2009 KEYSTONE MONTANA EQUIPPED WITH GOODYEAR MARATHON TIRES, SIZE 235/80/R16, DOT# OHUN1LHR190. THE CONTACT WAS DRIVING 65 MPH WHEN THE REAR PASSENGER TIRE EXPLODED. THE FAILURE CAUSED DAMAGE TO THE REAR FENDER WELL. THE CONTACT STOPPED AT A TIRE SHOP AND INSTALLED A NEW TIRE.... Read more
TIRES
May 18, 2012
Incident date: May 1, 2012
CONSUMER WRITES IN REGARDS TO PROBLEM WITH VEHICLE TIRES *TGW THE CONSUMER STATED HE EXPERIENCED TWO TIRE BLOWOUTS, WHICH RESULTED IN DAMAGE TO THE RV. THE CONSUMER STATED THE TIRES WERE MADE IN CHINA WITH 2 PLY SIDEWALLS AND 6 PLY TREAD AREA. THE CONSUMER STATED THE TIRES DIDN'T HAVE ENOUGH CARRYI... Read more
TIRES
Dec 8, 2011
Incident date: Dec 1, 2011
2009 KEYSTONE MONTANA 3400 RL FIFTH WHEEL. CONSUMER STATES TIRE BLEW WHILE DRIVING *TGW THE CONSUMER STATED THE RIGHT FRONT TIRE HAD DONE OVER A $1,000 IN DAMAGE TO THE RV, BY THE TIME HE WAS ABLE TO STOP. ON OCTOBER 27, 2001 THE LEFT FRONT TIRE BLEW OUT. THE CONSUMER WAS ABLE TO STOP THE RV AND ... Read more
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Sep 10, 2011
Incident date: Aug 30, 2011
OURSELVES AND OUR NEIGHBOR BEGAN SMELLING PROPANE FOR ABOUT A WEEK OUTSIDE OF THE RV. RV SERVICE TECH INSPECTED IT AND WE WERE TOLD THAT IT IS A KNOWN PROBLEM WITH THE FITTINGS AND REGULATOR BETWEEN THE TWO PROPANE TANKS. RV SERVICE TECH SAID HE HAS REPLACED MANY SUCH FITTINGS AND HAD NOTIFIED KEYST... Read more
Technical Service Bulletins, 2009 KEYSTONE MONTANA
2 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 980000 UNKNOWN OR OTHER | 1 |
| 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
No comms 2021-11
Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02
Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.
NHTSA Safety Investigations, KEYSTONE MONTANA
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE15018
Opened: May 1, 2015 , Closed: Jul 21, 2015
Emergency Exit Obstruction
The Office of Defects Investigation (ODI) received a complaint of a partially obstructed emergency exit window on a 2014 Montana trailer manufactured by Keystone RV which alleged the roof ladder impeded full opening of one of the two rear emergency exit windows.ODI notes that these trailers are equi... Read more
KEYSTONE MONTANA - All Years Overview
Complete safety history for the KEYSTONE MONTANA across all model years (1999, 2026).
80
Total Recalls
188
Total Complaints
1
Investigations
2
Reported Crashes
3
Reported Fires
0
Reported Deaths
KEYSTONE MONTANA - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 3 | 1 | View |
| 2023 | 1 | 8 | View |
| 2022 | 3 | 13 | View |
| 2021 | 2 | 4 | View |
| 2020 | 1 | 3 | View |
| 2019 | 4 | 3 | View |
| 2018 | 3 | 7 | View |
| 2017 | 1 | 11 | View |
| 2016 | 1 | 10 | View |
| 2015 | 3 | 2 | View |
| 2014 | 4 | 17 | View |
| 2013 | 6 | 11 | View |
| 2012 | 1 | 12 | View |
| 2011 | 8 | 3 | View |
| 2010 | 5 | 14 | View |
| 2009 (current) | 5 | 9 | |
| 2008 | 4 | 6 | View |
| 2007 | 6 | 11 | View |
| 2006 | 2 | 11 | View |
| 2005 | 3 | 8 | View |
| 2004 | 5 | 8 | View |
| 2003 | 3 | 3 | View |
| 2002 | 2 | 11 | View |
| 2001 | 2 | 1 | View |
| 2000 | 1 | 1 | View |
| 1999 | 1 | 0 | View |