2020 KEYSTONE MONTANA
1 recalls, 3 complaints - 21 TSBs
20V351000 Jun 12, 2020
VISIBILITY:GLASS, SIDE/REAR
Defect Description
Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.
Consequence
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Remedy
Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-375.
Complaint Statistics
3 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| VISIBILITY | 1 |
| EQUIPMENT | 1 |
| STRUCTURE:BODY | 1 |
STRUCTURE:BODY
Dec 31, 2024
Incident date: May 1, 2024
Rear Subframe/under body completely rusted out at cracked. My daughter and I drive a lot for her health condition to appointments. The Nissan Dealership said this could have been catastrophic driving down the freeway had it broke apart while driving. It completely fell apart in the mechanics hand af... Read more
EQUIPMENT
Sep 10, 2021
Incident date: Sep 6, 2021
The contact owns a 2020 Keystone Montana hauled by a 2016 Ford F-150. The contact noticed that the Lippert Fifth Wheel pin box that was connected to the vehicles was fractured. The contact mentioned that the pin box was damaging the bottom of the trailer and the contact was unable to remove the trai... Read more
VISIBILITY
Jun 8, 2021
Incident date: Feb 18, 2021
The contact owns a 2020 Keystone Montana RV. The contact stated while driving 65 mph, the window glass panel detached causing one of the driver side windows to collapse didn't realize it was gone until vehicle was pulled over to the road side. The contact stated there was no warning light illuminate... Read more
Technical Service Bulletins, 2020 KEYSTONE MONTANA
21 manufacturer communications from 11 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 6 |
| 160000 STRUCTURE | 6 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 3 |
| 120000 EXTERIOR LIGHTING | 1 |
| 130000 VISIBILITY | 1 |
| 031100 SERVICE BRAKES, ELECTRIC | 1 |
| 211000 TRAILER HITCHES:FIFTH WHEEL ASSEMBLY | 1 |
| 980000 UNKNOWN OR OTHER | 1 |
KSB-210122
Jan 17, 2024
160000 STRUCTURE
Revision of KSB-210122. It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is need
KSB-210122 V2
Nov 29, 2023
160000 STRUCTURE
It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.
210122
Mar 24, 2022
160000 STRUCTURE
It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.
KSB-200305
Mar 1, 2021
350000 EQUIPMENT
Attached are the updated repair instructions for KSB-200305. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recr
KSB-210218
Feb 24, 2021
350000 EQUIPMENT
This is the inspection instructions for KSB-210218, Inspection Process Sidewall Cracks. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations th
KSB-210218
Feb 24, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
This is the inspection instructions for KSB-210218, Inspection Process Sidewall Cracks. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations th
KSB-210218
Feb 24, 2021
160000 STRUCTURE
This is the inspection instructions for KSB-210218, Inspection Process Sidewall Cracks. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations th
KSB-180328 V2
Feb 23, 2021
350000 EQUIPMENT
This is the revised repair instructions for KSB-180328. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreatio
KSB-180328 V2
Feb 23, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
This is the revised repair instructions for KSB-180328. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreatio
KSB-180328 V2
Feb 23, 2021
211000 TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
This is the revised repair instructions for KSB-180328. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreatio
KSB-180328 V2
Feb 23, 2021
160000 STRUCTURE
This is the revised repair instructions for KSB-180328. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreatio
KSB-210122
Feb 19, 2021
160000 STRUCTURE
This is the repair instructions for KSB-210122 (first and second versions sent to dealers). It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will re
KSB-210122
Feb 19, 2021
350000 EQUIPMENT
This is the repair instructions for KSB-210122 (first and second versions sent to dealers). It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will re
KSB-210122
Feb 19, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
This is the repair instructions for KSB-210122 (first and second versions sent to dealers). It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will re
Dexter #010
May 28, 2020
031100 SERVICE BRAKES, ELECTRIC
Dexter and General Motors have identified a compatibility issue between the GM Integrated Trailer Brake Controller used in newer GM models and various Electric/Hydraulic Actuators, including the Dexter DX Series. This issue was discovered a
KSB-200305
May 12, 2020
350000 EQUIPMENT
This process describes how to replace a Furrion Antenna head with a Winegard 360 for Over The Air (OTA) channels.
20-375
Mar 19, 2020
350000 EQUIPMENT
This is the repair instructions, dealer letter, and owner letter for advisory 20-375. It has been determined certain Kinro frameless windows were manufactured with a poor adhesive bond between the glass and aluminum frame, and attachments o
20-375
Mar 19, 2020
130000 VISIBILITY
This is the repair instructions, dealer letter, and owner letter for advisory 20-375. It has been determined certain Kinro frameless windows were manufactured with a poor adhesive bond between the glass and aluminum frame, and attachments o
CSC-200206
Mar 2, 2020
120000 EXTERIOR LIGHTING
This is a Keystone Customer Satisfaction Campaign. Keystone RV has received a number of complaints about water accumulating (standing) inside the taillight(s) lens of certain 2019-2020 Montana Fifth Wheels. Keystone will replace the affecte
No comms 2021-11
Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02
Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.
NHTSA Safety Investigations, KEYSTONE MONTANA
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE15018
Opened: May 1, 2015 , Closed: Jul 21, 2015
Emergency Exit Obstruction
The Office of Defects Investigation (ODI) received a complaint of a partially obstructed emergency exit window on a 2014 Montana trailer manufactured by Keystone RV which alleged the roof ladder impeded full opening of one of the two rear emergency exit windows.ODI notes that these trailers are equi... Read more
KEYSTONE MONTANA - All Years Overview
Complete safety history for the KEYSTONE MONTANA across all model years (1999, 2026).
80
Total Recalls
188
Total Complaints
1
Investigations
2
Reported Crashes
3
Reported Fires
0
Reported Deaths
KEYSTONE MONTANA - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 3 | 1 | View |
| 2023 | 1 | 8 | View |
| 2022 | 3 | 13 | View |
| 2021 | 2 | 4 | View |
| 2020 (current) | 1 | 3 | |
| 2019 | 4 | 3 | View |
| 2018 | 3 | 7 | View |
| 2017 | 1 | 11 | View |
| 2016 | 1 | 10 | View |
| 2015 | 3 | 2 | View |
| 2014 | 4 | 17 | View |
| 2013 | 6 | 11 | View |
| 2012 | 1 | 12 | View |
| 2011 | 8 | 3 | View |
| 2010 | 5 | 14 | View |
| 2009 | 5 | 9 | View |
| 2008 | 4 | 6 | View |
| 2007 | 6 | 11 | View |
| 2006 | 2 | 11 | View |
| 2005 | 3 | 8 | View |
| 2004 | 5 | 8 | View |
| 2003 | 3 | 3 | View |
| 2002 | 2 | 11 | View |
| 2001 | 2 | 1 | View |
| 2000 | 1 | 1 | View |
| 1999 | 1 | 0 | View |