2024 JEEP GRAND CHEROKEE L

6 recalls — 58 complaints — 5/5 safety rating

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the r... Read more

Consequence

Delayed air bag deployment during a crash increases the risk of injury.

Remedy

Dealers will update the occupant restraint controller module software, free of charge. Owner notification letters are expected to be mailed June 11, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) inv... Read more

419,035 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "H... Read more

Consequence

Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

Remedy

Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.

121,398 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

BACK OVER PREVENTION:SOFTWARE

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federa... Read more

Consequence

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy

Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D5B.

79,365 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. The radiator crossmember bolts may not be properly secured, which can lead to improper air bag deployments and a fuel leak during a crash. As such, these vehicles fail to comply with the requirement... Read more

Consequence

An improper air bag deployment can increase the risk of injury. A fuel leak can increase the risk of a fire.

Remedy

Dealers will inspect and secure the crossmember bolts as necessary, free of charge. Owner notification letters were mailed January 9, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D1B.

631 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

AIR BAGS:SIDE/WINDOW

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Fe... Read more

Consequence

An air bag that does not deploy during a crash increases the risk of injury.

Remedy

Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

14 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. A software error in the instrument panel cluster may cause the speedometer to display the incorrect vehicle speed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehic... Read more

Consequence

Driving without knowing the vehicle's actual speed increases the risk of a crash.

Remedy

Dealers will inspect and update the instrument panel cluster software as necessary, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B8B.

7,198 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

Complaint Statistics

58 total complaints 1 crashes

Top Reported Components

Component	Complaints
ENGINE	8
POWER TRAIN	6
ELECTRICAL SYSTEM	5
SERVICE BRAKES	5
VEHICLE SPEED CONTROL	4
UNKNOWN OR OTHER	4
FUEL/PROPULSION SYSTEM	4
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	4
AIR BAGS	3
FORWARD COLLISION AVOIDANCE: WARNINGS	2

Incident date: May 29, 2026

This car slams the breaks to a stop in the middle of an intersection while turning left with other cars across the intersection also turning left. It thinks we will hit but we are not going to. This has happened twice. Luckily, the driver behind us was paying attention both times and also slammed th... Read more

Incident date: May 29, 2026

Incident date: Jan 29, 2026

2024 Jeep Grand Cherokee L Summit Reserve was parked before a snow / ice storm and when we went to drive it 5 days later, after the storm, it would not move and made a loud explosion noise when I pressed the accelerator. I immediately turned the Jeep off and went to look underneath to see if I coul... Read more

Incident date: Jan 29, 2026

Incident date: Sep 12, 2025

Active Lane Management disengages itself upon start up. Sometimes says needs servicing - message disappears upon car restarting. Car states key fob is not in vehicle when it is. Car has turned on, not shifted into gear, and then not been able to be turned off. Steering input from the system is... Read more

Incident date: Sep 12, 2025

Incident date: Jul 22, 2025

This vehicle has experienced three separate safety failures within only a few months of ownership. Incident 1: While driving with my children in the vehicle, the battery warning light illuminated and the vehicle immediately entered a low-power “turtle mode,” rapidly losing speed in traffic. The... Read more

Incident date: Oct 16, 2024

My Onstar module is draining my battery. I have to constantly get my car jumped to get to and from. It's a danger to my job as a rideshare driver. I went to the chevy dealership today and they told me that the part I needed to order is on back order. How can a piece like that be on back order. ... Read more

Incident date: Jan 14, 2025

This has been a recall for almost 2 yrs now and the dealer is saying no parts available. There are 1000s of RAM trucks driving around waiting for parts. A simple google search shows there are parts available on line. What is taking so long. This should have been resolved a year ago.

Incident date: Jan 14, 2025

Component/System: Windshield/visibility system and possible body sealing or A-pillar water intrusion affecting interior and defrost performance. The condition is available for inspection upon request. Description of the problem and safety risk: I purchased a new 2024 Jeep Grand Cherokee L Altitude.... Read more

Incident date: May 17, 2025

Integrated charging control unit (ICCU) failed. While my failure prevents ac charging, the unit is could also fail causing the 12v battery not to charge and the car to power down while driving on the highway. There were no indication of part failure.

Incident date: May 17, 2025

The contact owns a 2024 Jeep Grand Cherokee L. While the contact's wife was parking the vehicle, the gear shifter was shifted to park(P), and the engine revved very high. No warning lights were illuminated. The failure had occurred three times. The vehicle was taken to the dealer; however, the failu... Read more

Incident date: Jan 14, 2026

Airbag light triggered and message center says service airbags system. Horn does not work and all steering wheel controls do not work. Traced to bad clock spring in steering wheel. Will not pass inspection. Self diagnosed. Warning light always on and message center says service airbags on every star... Read more

Incident date: Jan 14, 2026

All lights came on when starting vehicle. Had no power steering, blind spot monitors failed, etc.

Incident date: Jan 14, 2026

All lights came on when starting vehicle. Had no power steering, blind spot monitors failed, etc.

Incident date: Dec 25, 2025

Whine noise when you accelerate coming from the automatic transmission. Car is hesitant in shifting gears when needing to accelerate causing safety issues/concerns while driving due to the inconsistency. Toyota dealer as inspected the vehicle and recommended a transmission replacement. Dealer has fi... Read more

Incident date: Sep 18, 2025

The contact owns a 2024 Kia Telluride. The contact stated that while driving approximately 65 MPH, the driver's side rear door belt molded trim detached from the vehicle. The dealer was contacted and confirmed that it was a known failure. The vehicle was not repaired. The contact stated wthat hile ... Read more

Incident date: Sep 18, 2025

I had my brakes flushed by my local dealer in June 2025 at about 31,000 miles for routine maintenance. I was traveling to York, Pa from Gravette, AR in September of 2025. All systems on my Cherokee had worked flawlessly on the trip, as they had since its purchase new in the Fall of 2023. On a ver... Read more

Incident date: Sep 18, 2025

Incident date: Dec 18, 2025

Vehicle only has 13K miles and is one year old, and is making a clicking noise when turning. Especially noticeable when it's cold or I just started driving the vehicle. Called Honda Dealership and the service advisor acknowledged that they're aware of this problem but do not have the parts available... Read more

Incident date: Dec 18, 2025

The contact owns a 2024 Jeep Grand Cherokee L. The contact stated that while driving at an undisclosed speed, there was an abnormal hissing and tapping sound coming from the engine compartment, with the check engine warning light illuminated. The vehicle was towed to a dealer, where it was diagnosed... Read more

Incident date: Dec 12, 2025

The contact owns a 2017 Ford Edge. The contact stated that while in reverse(R), the rear-view camera image displayed either a blank or distorted image. The contact received notification of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, pa... Read more

Incident date: Dec 12, 2025

Jan 2025, both main and auxiliary battery completely dead August 2025, both main and auxiliary battery completely dead December 2025, WHILE driving vehicle goes into neutral almost causing me with my children to get into an accident. This is no secret that Stellantis is aware of this issue and do... Read more

Incident date: Oct 2, 2025

continues to roll when parked engine has been replaced twice grinding when putting in park

Incident date: Oct 2, 2025

On two occasions after sitting overnight, the vehicle dash did not light up and would not start. Roadside was called on one occasion and was not able to jump start the car after about 40 minutes of trying. Dash would light up, but engine would not turn over. Tow company came and drained two jump sta... Read more

Incident date: Oct 24, 2025

In a wreck the car does not have emergency door handles for the back doors if the power shuts off. This is a MAJOR safety issue.

Incident date: Oct 24, 2025

Alerted to shift to park when making a turn. Lost power to engine, was able to coast to side of road and apply brake and shift to park. Dash alerted to push run so I pushed ignition switch and it cranked back up. First time this has happened took to dealership and left for them to look over.

Incident date: Sep 20, 2025

The contact owns a 2023 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags). The contact called a local dealer and the manufacturer for information on parts availability but was advised that another letter indicating when the parts were available would... Read more

Incident date: Sep 20, 2025

Failing fuel pump

Incident date: Sep 20, 2025

The car randomly stopped while I was going 50 MPH ON THE HIGHWAY. The car then would not allow me to move off of the high way or put the care in neutral. The car just stopped while merging on to the highway at 50 mph. It’s unsafe for myself and others The dealer has not been able to reproduce t... Read more

Incident date: Sep 11, 2025

Jerks and stutters 3 months after I bought the car.

Incident date: Sep 2, 2025

I am writing to formally raise a safety concern regarding my vehicle’s brake and rotor system, which has experienced premature failure on two separate occasions. First Occurrence: The issue was first identified prior to reaching 11,000 miles and was addressed by the dealership after surpassing 11,... Read more

Incident date: Sep 2, 2025

This accident did not trigger ANY safety features for my vehicle. No: Automatic Emergency Breaking Forward Collision Warning Air Bag Deployment SOS activation.

Crash

Incident date: Aug 26, 2025

It is a known problem that Priuses manufactured from 2004 to 2015 have issues with the brake master cylinder and brake booster accumulator. When the vehicle computer recognizes an internal leak (ABS C1391) or other issue in the accumulator pump, it completely disables the regenerative braking system... Read more

Incident date: Aug 26, 2025

The contact owns a 2022 Ford F-150. The contact stated that the front driver’s side headlamp failed to illuminate as needed. The contact stated that the dealer had previously replaced the passenger’s side headlamp. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. T... Read more

Incident date: Jan 19, 2024

Loss of power

Incident date: May 15, 2025

I was driving on the freeway and smelled gasoline in the cab. I thought nothing of it as I was near a wreck and thought it was from that. About 10 miles down the road I was stopped in traffic and noticed my miles until empty was slowly declining as I was stopped. When I moved forward there was a pud... Read more

Incident date: May 15, 2025

OTA update was installed to fix backup camera issue, however this is still unresolved: Photos attached

Incident date: Jun 12, 2025

The door check bracket is broken

Incident date: May 1, 2025

The contact owns a 2021 Chevrolet Suburban. The contact stated that while driving 25 MPH, the vehicle was shaking and jumping and shut down unintendedly. The check engine warning light illuminated and was flashing. The vehicle was towed to the local dealer where it was diagnosed that there was catas... Read more

Incident date: May 1, 2025

My car shutdown from automatic braking and would not move, crank or engage into neutral. I was driving, turning at an intersection with the flow of traffic. Cars on both sides of me and behind me. It shut down as we were driving with no warning and would not start or move. My steering wheel locked. ... Read more

Incident date: May 1, 2025

When pulling out onto the highway from my drive way the car would no accelerate when I pressed the gas, the car would not exceed 35mph, when caused me and my kids to almost get rear ended when pulling out since the car would not go..... the car will start to flash a " check hybrid system pull over s... Read more

Incident date: Apr 1, 2025

My daughter was driving on the freeway at 75-80mph on the morning of April 19th, 2025. The rear passenger tire blew out without any prior symptoms or warnings. Surrounding cars slowed down, or got out of the way because the other drivers saw her struggles to maintain her lane and direct the car to... Read more

Incident date: Mar 16, 2025

The contact owns a 2018 Honda Accord. The contact stated that while driving on several occasions, the vehicle lost motive power and was almost rear-ended. The vehicle was steered to the side of the road and restarted. The vehicle was restarted, and several unknown warning lights were illuminated, an... Read more

Incident date: Mar 16, 2025

The contact owns a 2017 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the vehicle stalled the contact could not confirm which warning light was illuminated. The vehicle was able to restart. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train)... Read more

Incident date: Mar 17, 2025

car keeps dying as going down the road.almost completely dies then kicks back in.have had it in several times always says something differant.has around 78000 miles.bought it new in 2015 have had it several times for same issue.have almost gotten in wrecks due to it dying out of the blue!!!

Incident date: Mar 11, 2025

After hard acceleration then releasing the accelerator pedal, the vehicle does not slow as expected and, at times, will actually continue to accelerate. The vehicle will slow as expected when the brake is applied, but will again gradually accelerate when the brake is released. If slowed to a stop,... Read more

Incident date: Feb 26, 2025

The contact owns a 2015 Ford Expedition. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly hesitated, with the transmission slipping. Later, the contact stated that while driving at 60 MPH, the vehicle was vibrating excessively. The check... Read more

Showing 50 of 58 complaints.

NHTSA Safety Ratings — 2024 JEEP GRAND CHEROKEE L

2024 Jeep Grand Cherokee L SUV 4WD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	5 / 5 ★★★★★
Frontal Crash — Driver	5 / 5 ★★★★★
Frontal Crash — Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash — Driver	5 / 5 ★★★★★
Side Crash — Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	18.5%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Standard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

JEEP GRAND CHEROKEE L — All Years Overview

Complete safety history for the JEEP GRAND CHEROKEE L across all model years (2021–2025).

18 Total Recalls

447 Total Complaints

0 Investigations

23 Reported Crashes

1 Reported Fires

4 Reported Deaths

JEEP GRAND CHEROKEE L — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	0	3	View
2025	1	56	View
2024 (current)	6	58
2023	5	98	View
2022	3	117	View
2021	3	115	View

Other JEEP Models

Model	Recalls	Complaints
GRAND CHEROKEE	384	39,569	View
WRANGLER	313	22,084	View
CHEROKEE	297	20,619	View
WAGONEER	96	662	View
LIBERTY	92	11,701	View
COMPASS	53	5,936	View
GRAND WAGONEER	53	298	View
GLADIATOR	45	1,287	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2024 JEEP GRAND CHEROKEE L

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings — 2024 JEEP GRAND CHEROKEE L

Safety Technology

JEEP GRAND CHEROKEE L — All Years Overview

JEEP GRAND CHEROKEE L — Year by Year

Other JEEP Models