2025 JEEP GRAND CHEROKEE L
1 recalls, 72 complaints - 5/5 safety rating
26V328000 May 21, 2026
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the r... Read more
Consequence
Delayed air bag deployment during a crash increases the risk of injury.
Remedy
Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs... Read more
Complaint Statistics
72 total complaints
2 crashes
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 12 |
| UNKNOWN OR OTHER | 10 |
| SERVICE BRAKES | 7 |
| ELECTRICAL SYSTEM | 7 |
| POWER TRAIN | 7 |
| STEERING | 4 |
| VISIBILITY/WIPER | 3 |
| SEAT BELTS | 2 |
| Chest Clip, Buckle, Harness | 2 |
| SUSPENSION | 2 |
ENGINE
Aug 24, 2026
Incident date: Jul 5, 2026
The contact owns a 2025 Jeep Grand Cherokee L. The contact stated that while driving 60 MPH, the vehicle suddenly shut off. The contact was able to immediately restart the vehicle and continued driving. There were no warning lights illuminated. The vehicle was taken to the dealer and DTC: P032S was ... Read more
UNKNOWN OR OTHER
Aug 19, 2026
Incident date: Jul 5, 2026
I am reporting recurring safety-related shifting and vehicle gear/park-state concerns involving my 2025 Jeep Grand Cherokee L Summit Reserve. On multiple occasions, the vehicle has failed to transition properly from Reverse into Drive. I reported this Reverse-to-Drive issue to the manufacturer befo... Read more
POWER TRAIN
Aug 19, 2026
Incident date: Jul 5, 2026
I am reporting recurring safety-related shifting and vehicle gear/park-state concerns involving my 2025 Jeep Grand Cherokee L Summit Reserve. On multiple occasions, the vehicle has failed to transition properly from Reverse into Drive. I reported this Reverse-to-Drive issue to the manufacturer befo... Read more
ELECTRICAL SYSTEM
Aug 19, 2026
Incident date: Jul 5, 2026
I am reporting recurring safety-related shifting and vehicle gear/park-state concerns involving my 2025 Jeep Grand Cherokee L Summit Reserve. On multiple occasions, the vehicle has failed to transition properly from Reverse into Drive. I reported this Reverse-to-Drive issue to the manufacturer befo... Read more
POWER TRAIN
Aug 10, 2026
Incident date: May 24, 2026
The contact owns a 2017 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the transmission overheating warning light illuminated. The vehicle was driven to the shoulder of the road and waited for the engine to cool down. The contact stated that the failure reoccurred... Read more
UNKNOWN OR OTHER
Aug 10, 2026
Incident date: May 24, 2026
I purchased a brand new Mazda CX5 in 2020 that now has 46,000 miles on it. It is experiencing the known “ghost touch” issue in which the entertainment system and screen displayed in the center of the dashboard turns itself off and on, changes settings, shuts off navigation while driving, changes... Read more
ELECTRICAL SYSTEM
Jul 23, 2026
Incident date: Apr 1, 2025
The contact owns a 2012 Chevrolet Camaro. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the engine seized with several unknown warning lights illuminated. The vehicle ... Read more
ENGINE AND ENGINE COOLING
Jul 23, 2026
Incident date: Apr 1, 2025
See attached document for complaint.
STEERING
Jul 8, 2026
Incident date: Jul 6, 2026
The contact owns a 2019 Ram 1500. The contact stated that while driving at 60 MPH, the message "power steering failure" was displayed, and the vehicle lost power steering functionality. The contact stated the failure was recurrent. The vehicle was taken to the dealer, where it was diagnosed with... Read more
FUEL/PROPULSION SYSTEM
Jul 8, 2026
Incident date: Jul 6, 2026
The car had several warnings lights come on and immediately stalled out and stoped right in the middle of the road. The engine would turn over but would sputter like it was out of gas and would die after a few seconds. It stoped in the middle of a busy state highway in a curve. Luckily no one got hu... Read more
SERVICE BRAKES
Jul 8, 2026
Incident date: Jul 6, 2026
While stopped, the brake pedal drops to the floor and the vehicle begins to roll forward. I went to the dealership and told them what happened, they told me there is no recall on this, and it is a "normal part of driving". This is not a normal part of any braking system. The pedal should not drop to... Read more
TIRES:SIDEWALL
Jul 3, 2026
Incident date: Apr 13, 2026
Tire cracks on all tires. 4 separate reports. Please send link to upload information. All for tires replaced at GM Murfreesboro Bubba +1 (386) 868-9696. P205/70 R16 96 H Did not contact police. They ignored a human trafficking case and drug tracking by [XXX] Iowa pharmacy license revoked [XXX] Inve... Read more
TIRES:TREAD/BELT
Jul 3, 2026
Incident date: Apr 13, 2026
Tire cracks on all tires. 4 separate reports. Please send link to upload information. All for tires replaced at GM Murfreesboro Bubba +1 (386) 868-9696. P205/70 R16 96 H Did not contact police. They ignored a human trafficking case and drug tracking by [XXX] Iowa pharmacy license revoked [XXX] Inve... Read more
POWER TRAIN
Jun 30, 2026
Incident date: Jun 24, 2026
When trying to pass a vehicle between approximately 40-50 mph, transmission slips out of gear, engine revs, lack of acceleration and a light gear grinding sound followed by a loud bang is heard, vehicle regains gear. Occasionally a 'transmission fault' message appears but does not set a OBD2 code. W... Read more
ENGINE
Jun 30, 2026
Incident date: Jun 24, 2026
Due to a known manufacturing issue the coil pack wiring was faulty on my motorcycle. It happened twice while I was out riding and both times the motorcycle shut down unexpectedly on me. The second time was almost catastrophic but I was able to ride in neutral to a breakdown lane. I bought the bike i... Read more
ENGINE
Jun 30, 2026
Incident date: Jun 24, 2026
The engine had a critical failure at 49,000 miles. It was replaced under the drivetrain warranty. That came with a 12 Month, 12,000 mile warranty. Now I have a SECOND engine failure at 59,000 Miles. This will come with only a 12 month 12,000 mile warranty because it is NOT under recall. ALSO my t... Read more
POWER TRAIN
May 30, 2026
Incident date: May 27, 2026
2019 Ford Escape with a documented history of powertrain failures. White smoke on cold start and engine stalling began around 48,000 miles; the dealer noted this engine is known for coolant intrusion. At about 62,000 miles the engine short block was replaced under Ford Field Service Action 21N12 / T... Read more
VEHICLE SPEED CONTROL
May 30, 2026
Incident date: May 27, 2026
This is my son's vehicle, purchased by me in January 2025. He attends a college 110 miles from home in PA. As the warmer/hot weather came along in 2025, he was experiencing random scary situations of the car just going into "limp mode" while driving 70 - 75 mph on [XXX]. No warning indicators, no da... Read more
ENGINE
May 30, 2026
Incident date: May 27, 2026
2019 Ford Escape with a documented history of powertrain failures. White smoke on cold start and engine stalling began around 48,000 miles; the dealer noted this engine is known for coolant intrusion. At about 62,000 miles the engine short block was replaced under Ford Field Service Action 21N12 / T... Read more
UNKNOWN OR OTHER
May 29, 2026
Incident date: May 18, 2026
I have a Blizzard White RAV4 2013 that I just bought the paint is peeling from roof and side doors. I called a Toyota dealer and they told me that they wouldn’t be able to paint it beacause the warranty of repainting had expired. In some parts of the car the pint is starting to bubble up . .
SERVICE BRAKES
May 25, 2026
Incident date: Apr 20, 2026
While exiting the John C. Lodge Freeway in Detroit at approximately 40 MPH, the brake pedal became stuck halfway during braking and the vehicle did not stop properly on the first brake application. I had to remove my foot from the brake pedal and press it again before the brakes engaged and the vehi... Read more
POWER TRAIN
May 25, 2026
Incident date: Apr 20, 2026
I brought my 2018 Toyota Camry in for servicing a few days before 12/09/2024. They gave me no bad reports. However DAYS AFTER I received my car back, it just stopped on [XXX] with me and my [XXX] grandson in the car. I got no warning lights, I had no symptoms that it was failing. When I towed it t... Read more
SERVICE BRAKES
May 25, 2026
Incident date: Apr 20, 2026
While driving my 2021 Chevrolet Silverado 1500 Trail Boss, multiple warning lights and messages suddenly appeared related to the ABS and brake system. The brake pedal became extremely difficult to press and the truck became unsafe to drive. The issue happened unexpectedly while the vehicle was in op... Read more
UNKNOWN OR OTHER
May 23, 2026
Incident date: May 20, 2026
Unknown
SUSPENSION
May 23, 2026
Incident date: May 20, 2026
While driving on a straight road, flat surface the ball joint failed/broke causing the lower control arm to drop which in turn caused a collapse of the driver side front suspension. The front quarter panel sustained significant damage due to the collapse. It was all I could do to try and keep the tr... Read more
ELECTRICAL SYSTEM
May 23, 2026
Incident date: May 20, 2026
Unknown
VISIBILITY/WIPER
May 13, 2026
Incident date: Mar 25, 2026
I was driving at night when my wipers activated at full speed on there own causing my trucks horn and blinkers to stop working. I was with my wife and 2 children when this occurred causing my wife and I to feel very uncomfortable. Driving with this issue for an extended period. This is not the fir... Read more
ELECTRICAL SYSTEM
May 13, 2026
Incident date: Mar 25, 2026
I was driving at night when my wipers activated at full speed on there own causing my trucks horn and blinkers to stop working. I was with my wife and 2 children when this occurred causing my wife and I to feel very uncomfortable. Driving with this issue for an extended period. This is not the fir... Read more
WHEELS
May 13, 2026
Incident date: Mar 25, 2026
Wheel bearing failure resulting in replacement of the bearing and the integral hub at a cost of ~$750 (independent service center diagnosed and replaced the failed unit). Vehicle had only 42,000 miles and had developed a "rumble" which was thought to be related to seasonal temperature changes/tire ... Read more
AIR BAGS
Apr 2, 2026
Incident date: Jan 10, 2025
The contact owns a 2024 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts to do the recall repair were unavailable. The dealer was contacted, and the contact was informed that parts were not yet availab... Read more
SEAT BELTS
Apr 2, 2026
Incident date: Jan 10, 2025
The contact owns a 2024 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts to do the recall repair were unavailable. The dealer was contacted, and the contact was informed that parts were not yet availab... Read more
FUEL/PROPULSION SYSTEM
Apr 2, 2026
Incident date: Jan 10, 2025
The vehicle is experiencing multiple system malfunctions involving the engine performance, fuel system, and electronic throttle control, including engine shaking while idling, activation of the check engine light, a “start/stop unavailable” message, limp mode (inability to switch between driving... Read more
ENGINE
Feb 20, 2026
Incident date: Feb 16, 2026
I purchased this vehicle one year ago from a used car dealership with 148,000 miles on it. Within a few months it was throwing crankshaft position, sensor codes, camshaft codes, and burning oil. I cannot bring my RPMs above two without my check engine light coming on and blinking. My car will go int... Read more
ENGINE
Jan 30, 2026
Incident date: Nov 22, 2025
The contact's mother-in-law owns a 2019 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle started shuddering. There was no warning light illuminated. Minutes later, the failure reoccurred with the messages "Check Hybrid System” and “Turn Engine Off" being... Read more
ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT
Jan 30, 2026
Incident date: Nov 22, 2025
The contact's mother-in-law owns a 2019 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle started shuddering. There was no warning light illuminated. Minutes later, the failure reoccurred with the messages "Check Hybrid System” and “Turn Engine Off" being... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Jan 29, 2026
Incident date: Jan 28, 2026
While driving on the highway during morning rush hour the automatic braking fully engaged during slow traffic almost causing me to be rear-ended. The braking engaged after a split second collision warning after a car had merged in front of me. I was already slowing down via one pedal driving and abo... Read more
STEERING
Jan 29, 2026
Incident date: Jan 28, 2026
The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds and turning the steering wheel in either direction, the steering wheel was sticking, with a knocking and jerking feeling coming from the steering wheel. The cause of the failure was not yet determined.... Read more
ENGINE
Jan 29, 2026
Incident date: Jan 28, 2026
Burning an unusual amount of oil. Have seen several instances of blue smoke in the exhaust. Have had to add over a quart of oil twice in less than 6500 miles.
UNKNOWN OR OTHER
Dec 31, 2025
Incident date: Nov 24, 2025
I have no front hood (Frunk) emergency release button. Seems like it should have one.
STRUCTURE:BODY
Dec 20, 2025
Incident date: Aug 22, 2025
The sunroof glass spontaneously shattered while the vehicle was in motion. There were no weather events, debris, or damage to the sunroof prior to the incident. The panoramic moonroof behind the sunroof remained intact.
ENGINE
Dec 20, 2025
Incident date: Aug 22, 2025
With no warning, the engine has completely stopped while I was driving. The engine will not turn over at all after that moment. All maintenance was maintained on the vehicle, including regular oil changes. There were no lights, signals, or even engine sounds leading into it stopping. It appears ... Read more
EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR
Dec 5, 2025
Incident date: Dec 5, 2025
This is a Thor Scope RV built on the Promaster 1500 platform. The incident involves the Onan gasoline powered generator, which is directly connected to the fuel tank. Next to the generator in the fuel line, there is a small white inline fuel filter connected by the fuel hose going over a nipple on t... Read more
TIRES
Dec 3, 2025
Incident date: Dec 1, 2025
The contact owns a 2022 Forest River Sandstorm Toy Hauler trailer equipped with API Tires, Tire Line: Gladiator QR25-TS, Tire Size: ST225/75/R15, DOT Number: 1FFTCHRD4. The contact stated that while stopping to refuel it was discovered that the front passenger’s side tire had expanded and there we... Read more
ELECTRICAL SYSTEM
Dec 3, 2025
Incident date: May 22, 2025
As I was pulling into a parking spot, traveling at a low speed I naturally applied the brakes but the car accelerated instead jumping a concrete curb and hitting a wall. In that moment I realized I had no control of the vehicle. This sudden unintended acceleration was accompanied by a loss of brakin... Read more
Crash
Chest Clip, Buckle, Harness
Dec 3, 2025
Incident date: Dec 1, 2025
Crotch buckle belt is frayed and no longer safe to use. this should not fall under the umbrella of normal wear and tear since it is a safety strap. Nuna claimed it to be caused by a rodent, but there is no other evidence or signs of any other rodent activity
Chest Clip, Buckle, Harness
Dec 3, 2025
Incident date: Dec 1, 2025
Crotch buckle belt is frayed and no longer safe to use. this should not fall under the umbrella of normal wear and tear since it is a safety strap. Nuna claimed it to be caused by a rodent, but there is no other evidence or signs of any other rodent activity
UNKNOWN OR OTHER
Nov 24, 2025
Incident date: Nov 20, 2025
2023 Kia Telluride – Instrument cluster intermittently goes blank while operating the vehicle. This has happened multiple times over the last few years since we bought it brand new, even after the official recall repair (SC270). Dealer has told us to disconnect the battery as a temporary fix. This... Read more
ENGINE
Nov 24, 2025
Incident date: Nov 20, 2025
In November 2023, our SUV started to over heat and engine shut off. We noticed the coolant reservoir was bone dry. We added coolant. It was bone dry again within a couple days. We had a mechanic friend diagnose and he told us it is the water pump. We took it to the Ford dealership and we were quoted... Read more
UNKNOWN OR OTHER
Nov 24, 2025
Incident date: Nov 20, 2025
Coolant temperature gauge stops working and shows cold temperature reading. The radiator fan runs for about 2 minutes as if the engine is overheating. I think it's a temperature sensor issue or thermostat issue or both.
UNKNOWN OR OTHER
Nov 1, 2025
Incident date: Jun 19, 2025
Sun visor fell off while driving a 2nd time, the first times was repaired under warranty at about 5k miles A quick google search will show this is a common enough problem, in multiple models, that there is an aftermarket fix for visors for rams and jeeps.
Showing 50 of 72 complaints.
NHTSA Safety Ratings, 2025 JEEP GRAND CHEROKEE L
2025 Jeep Grand Cherokee L SUV 4WD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 5 / 5 ★★★★★ |
| Frontal Crash, Driver | 5 / 5 ★★★★★ |
| Frontal Crash, Passenger | 5 / 5 ★★★★★ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 18.5% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Standard |
| Lane Departure Warning | Standard |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
JEEP GRAND CHEROKEE L - All Years Overview
Complete safety history for the JEEP GRAND CHEROKEE L across all model years (2021, 2026).
21
Total Recalls
584
Total Complaints
0
Investigations
15
Reported Crashes
7
Reported Fires
2
Reported Deaths