2025 JEEP GRAND CHEROKEE L Recalls, Complaints & Safety

Component	Complaints
ELECTRICAL SYSTEM	11
UNKNOWN OR OTHER	10
ENGINE	8
POWER TRAIN	6
FORWARD COLLISION AVOIDANCE: WARNINGS	3
EXTERIOR LIGHTING:HEADLIGHTS	2
EXTERIOR LIGHTING	2
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	2
STEERING	1
WHEELS	1

Incident date: May 27, 2026

Dear NHTSA Office of Defects Investigation, I am filing this formal safety defect complaint regarding the complete failure of the airbag system to deploy during a serious motor vehicle collision on [XXX], involving a 2025 Jeep Grand Cherokee L Altitude (VIN: [XXX] ). This failure occurred in direct... Read more

Crash 1 injured

Incident date: May 27, 2026

Dear NHTSA Office of Defects Investigation, I am filing this formal safety defect complaint regarding the complete failure of the airbag system to deploy during a serious motor vehicle collision on [XXX], involving a 2025 Jeep Grand Cherokee L Altitude (VIN: [XXX] ). This failure occurred in direct... Read more

Crash 1 injured

Incident date: May 27, 2026

Dear NHTSA Office of Defects Investigation, I am filing this formal safety defect complaint regarding the complete failure of the airbag system to deploy during a serious motor vehicle collision on [XXX], involving a 2025 Jeep Grand Cherokee L Altitude (VIN: [XXX] ). This failure occurred in direct... Read more

Crash 1 injured

Incident date: May 18, 2026

A trailer hitch was contracted as part of the vehicle purchase on December 20, 2025, and was physically installed by Southern Chrysler Dodge Jeep Ram in January 2026 as a fulfillment of that purchase contract. This installation was performed by Stellantis's own authorized dealer technicians. The veh... Read more

Incident date: Apr 20, 2026

On April 20, 2026, my 2025 Jeep Grand Cherokee L was involved in a crash due to a sudden and complete brake failure. At the time of the incident, the vehicle was in the custody of an authorized FCA dealership. An employee of the dealership was operating the vehicle when the brakes completely failed ... Read more

Crash

Incident date: Apr 20, 2026

On April 20, 2026, my 2025 Jeep Grand Cherokee L was involved in a crash due to a sudden and complete brake failure. At the time of the incident, the vehicle was in the custody of an authorized FCA dealership. An employee of the dealership was operating the vehicle when the brakes completely failed ... Read more

Crash

Incident date: Apr 20, 2026

On April 20, 2026, my 2025 Jeep Grand Cherokee L was involved in a crash due to a sudden and complete brake failure. At the time of the incident, the vehicle was in the custody of an authorized FCA dealership. An employee of the dealership was operating the vehicle when the brakes completely failed ... Read more

Crash

Incident date: May 20, 2026

My vehicle wasn’t reading my key fob when I was pressing the lock and unlock button, so I took out the hard key and unlock the doors. Then the alarm set off and I was using the key fob again trying to shut the alarm off no response so I took the key fob and press the start stop button and the engi... Read more

Incident date: May 20, 2026

My vehicle wasn’t reading my key fob when I was pressing the lock and unlock button, so I took out the hard key and unlock the doors. Then the alarm set off and I was using the key fob again trying to shut the alarm off no response so I took the key fob and press the start stop button and the engi... Read more

Incident date: May 20, 2026

My vehicle wasn’t reading my key fob when I was pressing the lock and unlock button, so I took out the hard key and unlock the doors. Then the alarm set off and I was using the key fob again trying to shut the alarm off no response so I took the key fob and press the start stop button and the engi... Read more

Incident date: Mar 25, 2026

The Uconnect infotainment system is glitchy, blacks out, and has restarted itself. The dealership I purchased it from has currently had now for a 3rd time and over 30 days. The 2nd visit the screen was replaced and the same issues still exist. This is a huge safety concern, because the system has ma... Read more

Incident date: Mar 25, 2026

The Uconnect infotainment system is glitchy, blacks out, and has restarted itself. The dealership I purchased it from has currently had now for a 3rd time and over 30 days. The 2nd visit the screen was replaced and the same issues still exist. This is a huge safety concern, because the system has ma... Read more

Incident date: Mar 25, 2026

The Uconnect infotainment system is glitchy, blacks out, and has restarted itself. The dealership I purchased it from has currently had now for a 3rd time and over 30 days. The 2nd visit the screen was replaced and the same issues still exist. This is a huge safety concern, because the system has ma... Read more

Incident date: Jan 10, 2025

Failure of the electrical system beginning on January 10,2025 which continues to get worse even after multiple visits to the dealership for warranty the dealer continues to say they cannot reproduce the problems such as automatic wipers not working, functions of the system is erratic creating distra... Read more

Incident date: Jan 10, 2025

Failure of the electrical system beginning on January 10,2025 which continues to get worse even after multiple visits to the dealership for warranty the dealer continues to say they cannot reproduce the problems such as automatic wipers not working, functions of the system is erratic creating distra... Read more

Incident date: Jan 10, 2025

Failure of the electrical system beginning on January 10,2025 which continues to get worse even after multiple visits to the dealership for warranty the dealer continues to say they cannot reproduce the problems such as automatic wipers not working, functions of the system is erratic creating distra... Read more

Incident date: Feb 16, 2026

This recall is over a year old, based on science there is likely no software fix supported by the age of the recall. Since there clearly is no software fix, battery replacement should be mandated. This car is not able to be used as advertised, since it supported fast charging. I would need to ren... Read more

Incident date: Nov 22, 2025

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated tha... Read more

Incident date: Nov 22, 2025

2025 Jeep Grand Cherokee L Limited - Mileage 8,855 - Owned for 6 months!!! - 11/22/2025 System failure with the Forward Collision Warning (FCW) & Active Braking (AB). Available for inspection upon request until vehicle buyback is complete. - At the point of failure the brakes locked up while travel... Read more

Incident date: Jan 28, 2026

Turbo boost went out in my vehicle and 3 others with the same engine, different makes/models. Vehicles were serviced at Grayling Car Care 4430 M-72, Grayling, MI 49738 (989) 348-3200. Significant power loss, sluggish acceleration, poor fuel economy, and often strange noises (whining, grinding), acco... Read more

Incident date: Jan 28, 2026

I was leaving a light and turning left onto incoming traffic Columbia and John young parkway. Vehicle turned off with no option of turning back on . I rolled onto the right curb but was sticking my vehicle out. Me and my wife and teenage son. Feared for our life due to the car not turning on and inc... Read more

Incident date: Jan 28, 2026

I was leaving a light and turning left onto incoming traffic Columbia and John young parkway. Vehicle turned off with no option of turning back on . I rolled onto the right curb but was sticking my vehicle out. Me and my wife and teenage son. Feared for our life due to the car not turning on and inc... Read more

Incident date: Nov 24, 2025

The contact owns a 2018 Nissan Altima. The contact stated that while driving at an undisclosed speed at night, the halogen headlights failed to function as intended and were dimmed, which reduced the visibility of the roadway. There was no warning light illuminated. The vehicle was taken to a coll... Read more

Incident date: Aug 22, 2025

The main tailgate will not go down or function properly and it says online there is a national recall for this, but does not come up when I search my vehicle. When I turn on my left turn signal the brights flash for no reason and this is a known major issue with the vehicles as well. The trucks co... Read more

Incident date: Aug 22, 2025

The Forward Collision Warning (FCW) and Emergency Braking does not function, and we believe it has never function properly since we purchased the vehicle NEW on 8/22/25. The vehicle has been to the local Jeep dealer on numerous occasions to have the issue corrected, but to date, they are unable to d... Read more

Incident date: Dec 5, 2025

I was driving on the highway at 55 mph when my engine suddenly began making a loud knocking noise and lost power. I immediately pulled over, but as I was doing so, the vehicle lost all power and the engine light came on. This was a dangerous situation because I was in the middle of traffic and almos... Read more

Incident date: Dec 1, 2025

The contact owns a 2022 Forest River Sandstorm Toy Hauler trailer equipped with API Tires, Tire Line: Gladiator QR25-TS, Tire Size: ST225/75/R15, DOT Number: 1FFTCHRD4. The contact stated that while stopping to refuel it was discovered that the front passenger’s side tire had expanded and there we... Read more

Incident date: May 22, 2025

I purchased my Jeep in 2023 and have consistently stayed up to date on all required maintenance. I had no issues with the vehicle until recently, when the check engine light and the start/stop warning appeared out of nowhere. After inspection, the mechanic determined that the entire engine needs to ... Read more

Incident date: Dec 1, 2025

My vehicle is experiencing multiple dangerous electrical and drivetrain failures that occur intermittently and without warning. The issues began the day of purchase purchase and continue to worsen. Documented defects include: Vehicle randomly will not start Vehicle randomly will not turn off Das... Read more

Incident date: Dec 1, 2025

My vehicle is experiencing multiple dangerous electrical and drivetrain failures that occur intermittently and without warning. The issues began the day of purchase purchase and continue to worsen. Documented defects include: Vehicle randomly will not start Vehicle randomly will not turn off Das... Read more

Incident date: Nov 20, 2025

My daughter was trying to get into the backseat of our Kia Telluride. She had one leg raised with her knee resting on the stepping area inside the rear passenger door. While in this position, she pressed the handle to fold the rear seat. The lower portion of the seat suddenly swung forward and close... Read more

1 injured

Incident date: Nov 20, 2025

Within weeks of purchasing my brand-new 2025 Jeep Grand Cherokee, this past Thursday when leaving for my workday the steering wheel on my vehicle became completely immovable when I attempted to leave. I started the vehicle and tried to turn the wheel, but it would not move at all. There were no warn... Read more

Incident date: Nov 20, 2025

Within weeks of purchasing my brand-new 2025 Jeep Grand Cherokee, this past Thursday when leaving for my workday the steering wheel on my vehicle became completely immovable when I attempted to leave. I started the vehicle and tried to turn the wheel, but it would not move at all. There were no warn... Read more

Incident date: Jun 19, 2025

I purchased my vehicle in October 10th of 2025. I drove the vehicle home 2hrs away on the Friday. On Sunday the 12th I started the vehicle with a error of " Park brake fault Service now" I had the car taken to the nearest Ford dealership as it sat for 3 weeks. I was told the recall for the vehicle... Read more

Incident date: Jun 19, 2025

Vehicle shuts off intermittently without warning. Random dash warning lights will flash, but not stay on. Air suspension will engage on its own while vehicle is not turned on, and electrical panels and lights will turn on and flash while vehicle is parked in garage, hours or days after last driven. ... Read more

Incident date: Jun 19, 2025

Vehicle shuts off intermittently without warning. Random dash warning lights will flash, but not stay on. Air suspension will engage on its own while vehicle is not turned on, and electrical panels and lights will turn on and flash while vehicle is parked in garage, hours or days after last driven. ... Read more

Incident date: Oct 13, 2025

I was driving down the street and my car turned off in the middle of the road with an electrical stability control failure and brought me to a stop in the middle of the road of busy traffic. I turned the car off and back on, and it was able to get me to a parking lot before shutting off again. From... Read more

Incident date: Aug 7, 2025

The rear view camera is blurry because of moisture intrusion making the rear view camera unusable at times

Crash

Incident date: Aug 7, 2025

The GPS, Radio, backup camera malfunctions. When the backup camera turns on while I’m driving it’s very distracting. I have videos of the malfunction while it is happening. A few different things happen. I’ve heard of this happening in other eco sports. I do not have the money to have the deal... Read more

Incident date: Jun 25, 2025

Unable to remove key from ignition for a period of time ie. 30 sec. to a minute or more. After driving the vehicle for a either a long or short period of time and you park it, you can't turn the ignition lock all the way off.

Incident date: Sep 12, 2025

Gear change struggles and shudders during 2nd to 4th gear (18-39 mph) when pressing the gas pedal. Driving in sport mode does help but not for long. This problem disappears when cruise control is activated. Went to workshop and had to replace the torque converter. Several owners report similar probl... Read more

Incident date: Aug 7, 2025

Well my paint is peeling everywhere I only had car 4 years, I can barely wash it because the car wash takes more paint off, I seen Hyundai do a paint recall or something like that so I'm wondering if it's the same for Kia.

Incident date: Aug 7, 2025

This complaint is an update to my previous complaint #11679471 submitted on August 8, 2025. Please consider this as additional information to the original case. Since my initial submission: Second Dealership Refusal: I attempted to bring the vehicle to a second authorized Jeep dealership for inspec... Read more

Crash

Incident date: Aug 7, 2025

Keeps dying out. Can't drive it at all.

Incident date: Aug 7, 2025

2025 E-350 Safety Recalls* Main control valve body or transmission replacement Recall incomplete As transmission controls highway speed at 60mph and higher. RECOMMENDED FOR ALL 2025 E-350 to be reported as UNDRIVABLE and brought in IMMEDIATELY for Safety Recall, and highway safety international. ... Read more

Incident date: Aug 7, 2025

2025 E-350 Safety Recalls* Main control valve body or transmission replacement Recall incomplete As transmission controls highway speed at 60mph and higher. RECOMMENDED FOR ALL 2025 E-350 to be reported as UNDRIVABLE and brought in IMMEDIATELY for Safety Recall, and highway safety international. ... Read more

Incident date: Aug 7, 2025

While driving on the Belt Parkway towards Coney Island in stop-and-go traffic at approximately 25–35 mph, the vehicle in front slowed and came to a stop. The distance to the vehicle ahead was more than two car lengths. The brake pedal was fully depressed, but the vehicle did not decelerate adequat... Read more

Crash

Incident date: Jul 18, 2025

The contact owns a 2025 Audi A5 Sportback. The contact stated that while his wife was driving at an undisclosed, the vehicle was stopped, and then the vehicle stalled. The contact stated that there was a vehicle malfunction message displayed on the instrument panel. The contact pulled over to side o... Read more

Incident date: Apr 15, 2025

almost had an accident do you to the Jeep 2020 gladiator going haywire steering wheel got hard like you had no power steering luckily I was going 45 miles an hour wipers went crazy the shifter went into parking luckily my wife my son and myself we're OK no accident had towed to my house replaced bo... Read more

Incident date: Apr 15, 2025

almost had an accident do you to the Jeep 2020 gladiator going haywire steering wheel got hard like you had no power steering luckily I was going 45 miles an hour wipers went crazy the shifter went into parking luckily my wife my son and myself we're OK no accident had towed to my house replaced bo... Read more

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	5 / 5 ★★★★★
Frontal Crash — Driver	5 / 5 ★★★★★
Frontal Crash — Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash — Driver	5 / 5 ★★★★★
Side Crash — Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	18.5%

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Standard

Year	Recalls	Complaints
2026	0	3	View
2025 (current)	1	56
2024	6	58	View
2023	5	98	View
2022	3	117	View
2021	3	115	View

Model	Recalls	Complaints
GRAND CHEROKEE	384	39,569	View
WRANGLER	313	22,084	View
CHEROKEE	297	20,619	View
WAGONEER	96	662	View
LIBERTY	92	11,701	View
COMPASS	53	5,936	View
GRAND WAGONEER	53	298	View
GLADIATOR	45	1,287	View

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2025 JEEP GRAND CHEROKEE L

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NHTSA Safety Ratings — 2025 JEEP GRAND CHEROKEE L

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