2023 JEEP GRAND CHEROKEE L

5 recalls — 98 complaints — 5/5 safety rating

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the r... Read more

Consequence

Delayed air bag deployment during a crash increases the risk of injury.

Remedy

Dealers will update the occupant restraint controller module software, free of charge. Owner notification letters are expected to be mailed June 11, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) inv... Read more

419,035 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

SUSPENSION:REAR:SPRINGS:COIL SPRINGS

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Consequence

Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

Remedy

Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may con... Read more

80,620 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "H... Read more

Consequence

Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

Remedy

Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.

121,398 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Stan... Read more

Consequence

An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.

1,689 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

AIR BAGS:SIDE/WINDOW

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Fe... Read more

Consequence

An air bag that does not deploy during a crash increases the risk of injury.

Remedy

Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

14 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

Complaint Statistics

98 total complaints 4 crashes 4 injuries 2 deaths

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	15
POWER TRAIN	14
ENGINE	8
UNKNOWN OR OTHER	8
SERVICE BRAKES	7
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	7
STEERING	7
FORWARD COLLISION AVOIDANCE: WARNINGS	5
SUSPENSION	3
EXTERIOR LIGHTING	3

Incident date: Nov 5, 2025

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while activating the defogger, the defogger operated for a short while before deactivating and shutting off. The failure occurred intermittently. The contact received an email associated with NHTSA Campaign Number: 25V430000 (VIS... Read more

Incident date: May 18, 2026

The contact owns a 2023 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the contact noticed an abnormal loud sound. The contact stated that the rear coil spring detached and fell off. In addition, the contact stated that the failure occurred while the contact was enter... Read more

Incident date: May 2, 2026

I, [XXX] was driving home from work on Friday, May 1st on [XXX] in [XXX] during heavy traffic when my vehicle suddenly shut off while traveling approximately 65–70 mph. I initially thought I may not have been pressing the accelerator hard enough, but the vehicle would not respond at all. I the... Read more

Incident date: Mar 7, 2026

There have been many components and issues that were and were attempted to be repaired. The vehicle is available for any inspection needed. I am afraid to drive the vehicle. My safety, my family’s safety and everyone around us front behind it doesn’t matter everyone is at risk. The vehicle for... Read more

Incident date: Mar 7, 2026

Incident date: Apr 14, 2026

The right rear coil spring on my 2023 Jeep Grand Cherokee dislodged and ejected from its mounted position while the vehicle was parked. The spring did not break; it came out intact. This vehicle previously had Recall 64A performed to address a rear coil spring-related safety issue. The recall had al... Read more

Incident date: Mar 12, 2026

Vehicle has experienced repeated electrical system failures affecting engine operation, safety systems, and interior electronics from April 2025 through April 2026. Details: April 2025 (under warranty): Vehicle lost power and died. Dealership replaced batteries. December 2025: While driving, multi... Read more

Incident date: Mar 12, 2026

The contact is an attorney concerned about a crash involving a 2022 Toyota Rav4. The attorney stated that the vehicle had a comma.ai device installed on the vehicle. The attorney stated that while 2 couples were occupying the vehicle and driving at night on an expressway, there was a police vehicle ... Read more

Crash 2 injured 2 deaths

Incident date: Mar 12, 2026

Vehicle model is prone to coolant intrusion which causes misfire and engine shut off while driving. Car shakes while accelerating.

Incident date: Mar 25, 2026

While driving, the vehicle stutters during acceleration, creating hesitation and inconsistent power delivery. This occurs during normal driving conditions and has not improved after being inspected by a dealership. The issue has been reproduced multiple times and remains unresolved. The vehicle was... Read more

Incident date: Mar 13, 2026

Unintended acceleration, on 2 occasions. First occasion, car was in DRIVE waiting at a traffic stop and the engine radically increased it's RPM from idle to over 6000 RPM, remaining there. Braking control maintained the automobile's position. Shifting the car into neutral caused RPM to increase fur... Read more

Incident date: Mar 7, 2026

Traveling at about 10-15 mph through a parking lot looking for a place to park. When 3 pedestrians crossed in front of my Jeep causing the Jeep to violently and abruptly stop. This violent and unexpected stop caused me to be thrown forward and then back which immediately caused a bruise and swelling... Read more

Incident date: Mar 7, 2026

Vehicle produced symptoms over time: Loss of Ford Pass connectivity, Inconsistent turn signal function, occasional dashboard alarm for Open Driver Door while driving, unwarranted security alarm triggers when still at home. Second to last incident was an unwarranted security alarm that triggered, an... Read more

Incident date: Mar 7, 2026

Incident date: Feb 18, 2026

The contact owns a 2014 Ford F-150. The contact stated that while driving approximately 25 MPH, the vehicle lost power, and the power train warning light was illuminated. Additionally, the odometer was inoperable, and the gear shift indicator indicated that the transmission was in 3rd gear. The air ... Read more

Incident date: Feb 18, 2026

2025 Honda CRV Hybrid windshield wiper fluid does not spray. Instead the fluid is dribbled on to the sides of the front windshield but does not clean the majority of the windshield that you need to navigate with. This new design is highly INEFFECTIVE in cleaning window of dirt, bugs, grime, etc., ... Read more

Incident date: Jun 24, 2024

I have a blown head gasket which is a common problem with this vehicle. I have 85k miles. The car started to blow out smoke from the tailpipe which is very heavy.

Incident date: Aug 27, 2025

Front exhaust bracket weld failed creating a hole in the exhaust system, as covered by GM Bulletin PIP5681C. This resulted in a loud noise as well as exhaust leaking into the cabin since it is near the engine, right above the drivers center console

Incident date: Feb 19, 2026

The contact owns a 2023 Toyota Tundra. The contact stated that after performing an oil change, metal fragments were discovered in the engine oil. There were no warning lights illuminated. The vehicle was taken to a local dealer, and the dealer confirmed that there were no active recalls associated w... Read more

Incident date: Nov 7, 2025

From the beginning of ownership, this vehicle has experienced repeated infotainment and system failures that directly impact driver safety, including: The infotainment screen pixelating, freezing, and restarting while the vehicle is in motion A documented incident where the system emitted a loud noi... Read more

Incident date: Nov 7, 2025

The contact owns a 2019 Volkswagen Jetta. The contact stated that while driving approximately 20 MPH, the accelerator pedal was depressed, and the vehicle lost automotive power intermittently, and the vehicle shuddered abnormally. No warning lights were illuminated. The vehicle was taken to a dealer... Read more

Incident date: Jan 29, 2026

Vehicle continuously has a problem with the alignment and tow link issues suspension problems that cause the vehicle to go out of alignment often. This is a continuing problem that has me going in for repairs more often than I should have to over the last 2 years. Many repairs for the same problem.

Incident date: Jan 29, 2026

turbo/superchargers malfunctioned, and I had to have it replaced back up sensors do not work properly. Say backup, assistant, malfunction.

Incident date: Dec 22, 2025

January 25th, 2026 13:30 I was coming to a stop at an intersection with my foot on the brake pedal when suddenly my vehicle lurched forward potentially causing rear end collision with the truck in front of me that was stopped at the red light. My vehicle finally came to a stop when I pressed hard o... Read more

Incident date: May 1, 2025

The vehicle is currently inoperable and has been in the shop over 60 days. Intermittent power loss resulting in losing some safety components while driving such as power steering, adaptive breaking etc On 7 different occasions it has left my family stranded and even once completely locked out with ... Read more

Incident date: May 1, 2025

Transmission harsh shifting, shift slare, slow engagement and falling out of gear. This causes a serious safety hazard if you need to move and cannot. Vehicle is currently at the dealer being diagnosed.

Incident date: May 1, 2025

Incident date: Jan 18, 2026

Center lost all lighting, cannot see gas gauge, oil pressure, engine heat gauge and odometer reading. This is my 3rd complaint. Is there anything going on with this problem.

Incident date: Sep 15, 2025

My son & I took the car out two days after I bought it. Wanted to see how things looked at night. I took an unfamiliar rd ,( why,I dont know) Enjoying the ride and all the dash lights and bright headlights. Coming up to what appeared to be a slight downhill, curved rd, The car suddenly would not le... Read more

Incident date: Nov 28, 2025

Loss of brake power with “brake” light and “brake service” light on. I was backing out of my driveway and lost almost all braking power almost pushing the pedal to the floor. Once I came to a stop, I turned the car off and turned it back on, brake pedal felt fine and lights went away at that... Read more

Incident date: Dec 11, 2025

On 12/20/25, the "lane assist not available" and the "EPC" warning indicators lit up. I was in the car with my 11 year old, we pulled over and looked in the manual to understand EPC, and the manual said it "is possible to continue driving," so we continued. As we entered the freeway the car went int... Read more

Incident date: Dec 13, 2025

The contact owns a 2019 Kia Soul. The contact stated that while driving at an undisclosed speed, the steering wheel became loose, vibrated, and made a knocking sound. The vehicle was taken to an independent mechanic and a dealer, and it was determined that the steering coupler needed to be replaced.... Read more

Incident date: Nov 24, 2025

Every winter when the temps dip into single digits something on the truck freezes and causes a major malfunction. This winter (2025) is the second time I’ve had a problem with the truck freezing up and leaving me in “limp mode”. Last year the same thing happened. The def sensors freeze up and ... Read more

Incident date: Nov 24, 2025

Vehicle was being driven when the service power steering message came on, the steering wheel became very stiff and hard to maneuver. A list of messages also came up on the display, that other functions of the vehicle where either disabled and/or needed to be serviced. after the vehicle was parked it... Read more

Incident date: Nov 24, 2025

Incident date: Dec 3, 2025

I HAVE OWNED THIS TRUCK AT AROUND 38000 MILES UNTIL NOW AT ~63,000 MILES. I HAVE COMPLAINED TO THE DEALERSHIP I PURCHASED THE TRUCK ABOUT THE TRANSMISSION BEING UNPREDICTABLE. AT AROUND 50,000 MILES I BROUGHT IT TO THE DEALERSHIP FOR SHIFTING POORLY, NOT SHIFTING INTO GEAR, JUMPING GEARS. THEY LO... Read more

Incident date: Feb 20, 2025

Rear camera malfunction. When putting car into reverse, the rear camera screen showed an error saying the camera was unavailable. Putting the car back into drive and then reverse again did not resolve the issue. Changing screens then back to the camera did not resolve the issue. Parking, leaving... Read more

Incident date: Dec 21, 2023

Wiper blades only going fast. Fuse and moter are fine however wiper blades goes real fast.

Incident date: Dec 21, 2023

Malfunction of the Steering Column Control Module causing a disconnect with all associated components such as causing wipers to run continuously on max, and all listed functions stopped working including; SOS, Jeep Assist, blind spot, high & low beams, brake lights, turn signals, lane assist, horn, ... Read more

Incident date: Dec 21, 2023

Incident date: Oct 23, 2025

Bought vehicle and reviewing safety features the next day I realized the Forward Collision Warning light was on because it was malfunctioning and not just turned off. Same with the AEB light. Then Active Lane Management came on as did ACC. This is a concern since they are all safety features. To... Read more

Incident date: Oct 23, 2025

The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while her son was driving approximately 50 MPH, the front driver's side air bag and front passenger side air bag unexpectedly deployed without an impact to the vehicle. No warning light was illuminated. There were no injuries ... Read more

Incident date: Oct 23, 2025

Incident date: Jun 6, 2025

I was in process of completing a right hand turn, likely doing around 30 - 35 mph, when the vehicle suddenly and significantly applied the brakes, slowing the vehicle almost instantly down to around 12 mph, from what I had noticed. The road was entirely clear of any other vehicles, hazards, pedestr... Read more

Incident date: Jun 6, 2025

Every time the vehicle starts, the driver dash display and radio display reset to a language I do not speak or understand (Italian). The paddle shifter is inoperative (with no option to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to dis... Read more

Incident date: Jun 6, 2025

Incident date: Oct 20, 2025

Computer telling vehicle to do a sudden unintended acceleration. Forward collision warning system did not respond. Air bags didn’t deploy. No diagnostics have been done. No warning lamps illuminated on dash. Vehicle currently is at repair shop. While pulling into a parking space at low rate of spe... Read more

Crash

Showing 50 of 98 complaints.

NHTSA Safety Ratings — 2023 JEEP GRAND CHEROKEE L

2023 Jeep Grand Cherokee L SUV 4WD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	5 / 5 ★★★★★
Frontal Crash — Driver	5 / 5 ★★★★★
Frontal Crash — Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash — Driver	5 / 5 ★★★★★
Side Crash — Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	18.5%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Standard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

JEEP GRAND CHEROKEE L — All Years Overview

Complete safety history for the JEEP GRAND CHEROKEE L across all model years (2021–2025).

18 Total Recalls

447 Total Complaints

0 Investigations

23 Reported Crashes

1 Reported Fires

4 Reported Deaths

JEEP GRAND CHEROKEE L — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	0	3	View
2025	1	56	View
2024	6	58	View
2023 (current)	5	98
2022	3	117	View
2021	3	115	View

Other JEEP Models

Model	Recalls	Complaints
GRAND CHEROKEE	384	39,569	View
WRANGLER	313	22,084	View
CHEROKEE	297	20,619	View
WAGONEER	96	662	View
LIBERTY	92	11,701	View
COMPASS	53	5,936	View
GRAND WAGONEER	53	298	View
GLADIATOR	45	1,287	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2023 JEEP GRAND CHEROKEE L

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings — 2023 JEEP GRAND CHEROKEE L

Safety Technology

JEEP GRAND CHEROKEE L — All Years Overview

JEEP GRAND CHEROKEE L — Year by Year

Other JEEP Models