2023 JEEP GRAND CHEROKEE L

5 recalls, 135 complaints - 5/5 safety rating

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the r... Read more

Consequence

Delayed air bag deployment during a crash increases the risk of injury.

Remedy

Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs... Read more

419,035 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

SUSPENSION:REAR:SPRINGS:COIL SPRINGS

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Consequence

Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

Remedy

Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may con... Read more

80,620 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "H... Read more

Consequence

Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

Remedy

Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.

121,398 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Stan... Read more

Consequence

An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.

1,689 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

AIR BAGS:SIDE/WINDOW

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Fe... Read more

Consequence

An air bag that does not deploy during a crash increases the risk of injury.

Remedy

Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

14 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

Complaint Statistics

135 total complaints 2 crashes 1 fires 1 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	21
ENGINE	18
UNKNOWN OR OTHER	14
POWER TRAIN	13
SERVICE BRAKES	10
SUSPENSION	8
ENGINE AND ENGINE COOLING	5
STRUCTURE	4
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL	4
TIRES	4

Incident date: Sep 10, 2026

I live in Unalaska/Dutch Harbor, Alaska, where there are no authorized Jeep/Chrysler/RAM dealerships. The manufacturer requires me to ship the vehicle to Anchorage at my own cost, which is not possible. They refuse to authorize a local repair or send a technician. Because of this, I cannot complete ... Read more

Incident date: Aug 16, 2026

The rear coil spring has detached from this 2023 Jeep Grand Cherokee L twice. The first time, the coil detached while we were driving more than a year ago. The second time, the coil detached while the vehicle was parked in our driveway last month. This is especially concerning because this vehicle ... Read more

Incident date: May 20, 2022

The rear coil spring detached from this 2023 Jeep Grand Cherokee L while we were driving more than a year ago. This vehicle has been subject to multiple recalls involving the rear coil spring. We also own another 2023 Grand Cherokee L (VIN ending 7805), which has experienced two separate rear coil-... Read more

Incident date: Sep 5, 2026

2023 Jeep Grand Cherokee Summit unexpectedly applied the brakes while traveling approximately 78 mph with Adaptive Cruise Control engaged. There was no vehicle, object, or obstruction directly ahead. The forward collision/ACC warning activated immediately before the vehicle braked. At approximately ... Read more

Incident date: Sep 5, 2026

Incident date: Aug 29, 2026

This is in regards to my 2023 Jeep Grand Cherokee L, the rear coil spring has detached from its position while the vehicle was in park. I had spoken to Mopar representative for concern of what i have read on their recall, the rep. had told me that my vehicle was already checked and completed on July... Read more

Incident date: Aug 1, 2025

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while driving 20 MPH, the headlight high beams failed to automatically activate as designed. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the automatic high/low beam activation... Read more

Incident date: Aug 1, 2025

Incident date: Aug 18, 2026

Rear passenger side coil spring fell out. Vehicle was previously inspected and deemed not affected by the known coil spring recall by a CDJR service department. More recently deemed not included in the investigation looking into later ongoing issues. Currently the vehicle is in the possession of thi... Read more

Incident date: Aug 19, 2026

We were accelerating from a stop light and reached about 50 mph when the brakes activated and large red letters saying “BRAKE” were displayed on the drivers dash screen and an alarm sounded. The vehicle slowed rapidly and suddenly. Fortunately we were around no other traffic so there was no co... Read more

Incident date: Jul 26, 2026

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while the vehicle was parked in the driveway, there was an abnormally loud metallic sound coming from the vehicle. Upon inspection, the contact discovered a spring sticking out of the middle of the rear end of the vehicle. The co... Read more

Incident date: Aug 1, 2026

The contact owns a 2023 Jeep Grand Cherokee L. The contact was informed by his daughter that the rear passenger’s side of the vehicle was low, and the ride height of the vehicle was not normal. The contact inspected under the vehicle and discovered that the rear passenger’s side suspension coil ... Read more

Incident date: Aug 8, 2026

I own a Honda Odyssey equipped with the Auto Idle Stop (automatic engine start-stop) system. The feature has not operated properly and behaves inconsistently. In addition to frequently failing to engage when the vehicle is stopped, I have experienced several instances where the engine shut off as pa... Read more

Incident date: Jul 30, 2026

REAR WINDOW FRAME CRACKED AT BOTH CORNERS- WATER LEAKS INSIDE OF VEHICLE DURING RAIN. THIS CAN AFFECT ELECTRICAL COMPONENTS THAT ARE AT THE REAR CAB INSIDE THE TRUCK. I NOTICED THIS A MONTH AGO BUT DONT KNOW HOW LONG IT HAS BEEN THERE.

Incident date: Aug 6, 2026

All of the ADAS you have listed stop working on my car. I will be driving my car, stop at a red light, drive through, or just driving down the road and it starts throwing sensors. It won’t even show the MPH I’m driving and some times the steering wheel locks up, as does the car itself. I can’t... Read more

Incident date: Aug 3, 2026

Documented Symptoms consistent with the conditions described in Grand Design TSB 24-001 1. Dynamic Sidewall Separation – Driver and Passenger Sides The upper-deck sidewall area displays visible movement under load. When the trailer is connected to the truck via the pin box, the exterior trim and s... Read more

Incident date: Jun 1, 2026

My 2023 Kia Sportage EX Hybrid has experienced repeated engine-related failures since October 2022, requiring multiple dealer repairs. The safety issue escalated in 2026 when the vehicle experienced sudden loss of acceleration while driving on highways. In April/May 2026, the vehicle lost accelerati... Read more

Incident date: Jul 26, 2026

I received the ABS recall letter in 2024 and periodically since. I have contacted RAM after 2 years with no remedy and because I complained they have since blocked me. This is an unacceptable safety issue they should be addressing but are not. Please help. My truck only has a little over 100k miles ... Read more

Incident date: Jul 26, 2026

The contact owns a 2020 Cadillac CT5. The contact stated that while the vehicle was parked and using the key fob to open the door, the door on the driver’s side failed to open. The failure was a recurring failure. The dealer was contacted and diagnosed the vehicle with an exterior door handle fai... Read more

Incident date: Jul 10, 2026

Took my Aui Q7 in to AUDI of [XXX], on XXX for a very rough idle and surging at lights from the automatic oof/on system and the 10,000 initial service ( 8000 Mile) I was surprized when the service rep mentioned that it could be a broken motor mount as i thought it was more of a idle adjustment. Th... Read more

Incident date: Jul 10, 2026

I am experiencing the "Jeep Death Wobble" which occurs intermittently after hitting any road imperfections i.e. uneven road surface connections, potholes, or rumble strips, causing a violent and sudden shaking of the steering wheel at highway speeds. I feel like the wheels are going to fall off it ... Read more

Incident date: Jul 25, 2026

"The vehicle has twice suffered a sudden, catastrophic loss of motive power at highway speeds (approx. 70 MPH) on the interstate, forcing the driver to coast across active traffic to the shoulder without engine pull. The engine revs freely in 'Drive' but the transmission fails to engage any gears. N... Read more

Incident date: Jul 23, 2026

This is a follow up of NHTSA case# 1840444. Complaint Description: Vehicle exhibited active CAN-bus communication timeout code DTC C1642 targeting the Hydraulic Electronic Control Unit (HECU). Following the official technical safet... Read more

Incident date: Jun 18, 2026

The vehicle developed repeated front‑end structural and steering problems shortly after purchase. During normal driving, it produced loud popping, creaking, and clunking noises when turning, entering driveways, or driving over small inclines. Steering felt inconsistent and the front suspension fel... Read more

Incident date: Jun 18, 2026

I just bought this used ford edge for my high school daughter. I took it to two different mechanics. Both indicated misfiring happening which means need a new engine. Mechanics said this is widely known issue. Why can dealers sell these cars with a widely known defect. This will create undue financi... Read more

Incident date: Jul 18, 2026

I was traveling 58 mph on hwy 270 in Malvern Arkansas. The power steering turned off, the emergency brake engaged and flashed, and the ABS shut off. I replaced the steering sensor with an original mopar part off of my vin number and if i turn tightly it still triggers a code. The entire sensor and... Read more

Incident date: Jul 15, 2026

Both cv joints failed at less than 3,000 miles. They know about this but will no longer replace them as they know the new ones will fail immediately.

Incident date: Jul 15, 2026

The front passenger side door on my 2024 Ford Ranger does not latch properly creating the possibility of passenger ejection. 2 Ford dealers have each tried to fix the problem but both say they cannot and that it is a Ford design issue. This problem was present upon delivery of my new vehicle. and ... Read more

Incident date: Jul 3, 2026

The sunroof shattered for no apparent reason. The car was parked in my garage. Something caused it to explode outwardly from within Tempered glass fell going all over the front seats. Some of the glass stood in place, but would come crashing down if I was to drive it from the wind force.

Incident date: Jul 3, 2026

Several times before I got the car stalled in the car wash which I thought that could no be important however yesterday Sunday 12, driving on I4 by Tampa bay in Florida when traffic was stocked and slow suddenly the car went off, so I geared neutral and started again. Then happened twice in total th... Read more

Incident date: Jul 1, 2026

The contact owns a 2019 Ford Flex. The contact stated that while driving at various speeds on several occasions, the driver-side exterior B-Pillar trim partially detached, hit the driver-side window, and eventually fractured in half. The vehicle was taken to a dealer, where it was determined that th... Read more

Incident date: Jun 29, 2026

The contact owns a 2025 Acura ADX. The contact stated that the automatic walk-away door lock feature operated inconsistently and occasionally failed to lock the vehicle after the contact had exited and walked away from the vehicle. The contact stated the manufacturer was notified of the issue and re... Read more

Incident date: Jun 29, 2026

Incident date: Jun 11, 2026

Audi number AWA-19-03 covers the crankcase ventilation valve extended warranty for 2013-2016 audi models less than 10 years old and with less than 120,000 miles. My vehicle meets the year and mileage requirements, but is a 2017 model with the same problem as the 2013-2016 models. I paid to have the... Read more

Incident date: Jun 5, 2026

Odometer Fraud. The contact purchased a 2016 Jeep Cherokee. It was discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 86,778 and at the time of the vehicle's oil change, it was discovered that on the las... Read more

Incident date: Jun 12, 2026

2025 Honda Odyssey has completely shut down at a traffic light and stop signs. This has now happened multiple times. When waiting at a red light the car fails to restart the car when I take my foot off the brake and I get a message “to continue to drive depress brake pedal and push switch” . The... Read more

Incident date: Nov 5, 2025

Speed profiles do not allow safe operation of the vehicle. Changes in speed profiles result in unsafe behavior. Standard speed profile regularly results in speed up to 73+ in a 55mph zone being selected by the vehicle. Chill mode results in speeds of 58 when traffic is traveling at 65mph. Switch... Read more

Incident date: May 18, 2026

My 2022 Pacifica Hybrid has experienced a total loss of motor propulsion THREE times in the last 8 days at highway (or near-highway) speeds. The car issued a warning to "Stop Safely Vehicle will Shut Off Soon" and had a turtle light appear along with a check engine light and I experienced no power ... Read more

Incident date: May 2, 2026

I, [XXX] was driving home from work on Friday, May 1st on [XXX] in [XXX] during heavy traffic when my vehicle suddenly shut off while traveling approximately 65–70 mph. I initially thought I may not have been pressing the accelerator hard enough, but the vehicle would not respond at all. I the... Read more

Incident date: Mar 7, 2026

Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inop... Read more

Incident date: Mar 7, 2026

Component: Tires (Front Left) Continental Cross Contact LX 265/45 R21 Incident Description: Driving at highway speed, the front left tire suffered a catastrophic tread delamination. The flailing tread tore the fender and charging cover off of the vehicle. No impact or road hazard occured due to smar... Read more

Incident date: Mar 7, 2026

Incident date: Apr 14, 2026

I am reporting a safety issue with my 2018 Alfa Romeo Stelvio (VIN: [XXX] ). The vehicle has experienced repeated failures of critical lighting systems, including the headlights, brake lights, and turn signals, which have stopped working while driving. The issue began around 42,000 miles and occurr... Read more

Incident date: Mar 12, 2026

I am submitting a formal safety complaint regarding my 2017 Honda Civic, which is experiencing a serious steering issue that appears to be consistent with a known defect currently under recall for similar vehicles. When driving at speeds above approximately 40 mph, the steering wheel becomes notice... Read more

Incident date: Mar 12, 2026

When I have already started to go in motion, for example when turning left, and I let go of the gas pedal and then press the gas again once I decide its safe to turn, my car doesn't respond to the gas for about a couple of seconds. This has also happened when I am driving on the highway and I am al... Read more

Incident date: Mar 12, 2026

If you turn the air or heat off it turns itself back on. Sometimes none of the botton on the dash responds to any command including turning the radio air or anything off or on.

Incident date: Mar 12, 2026

Lose the ability to control the steering of the vehicle

Incident date: Mar 25, 2026

I am deeply concerned about my safety and the safety of other drivers due to a serious and worsening infotainment system malfunction in my 2022 Honda Accord Hybrid. The system malfunctions spontaneously and repeatedly while I am driving, causing significant distraction and creating a serious risk of... Read more

Incident date: Mar 13, 2026

The contact owns a 2021 Volvo XC90. The contact stated that upon shifting to Drive(D) while the vehicle was on an incline, the vehicle rolled back before moving forward as intended. The contact stated that the failure had been recurring, causing the vehicle to hit a garage door and a brick mailbox ... Read more

Crash

Showing 50 of 135 complaints.

NHTSA Safety Ratings, 2023 JEEP GRAND CHEROKEE L

2023 Jeep Grand Cherokee L SUV 4WD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	5 / 5 ★★★★★
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	18.5%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Standard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

JEEP GRAND CHEROKEE L - All Years Overview

Complete safety history for the JEEP GRAND CHEROKEE L across all model years (2021, 2026).

21 Total Recalls

584 Total Complaints

0 Investigations

15 Reported Crashes

7 Reported Fires

2 Reported Deaths

JEEP GRAND CHEROKEE L - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	2	39	View
2025	1	72	View
2024	7	71	View
2023 (current)	5	135
2022	3	135	View
2021	3	132	View

Other JEEP Models

Model	Recalls	Complaints
GRAND CHEROKEE	384	39,569	View
WRANGLER	313	22,084	View
CHEROKEE	297	20,619	View
WAGONEER	96	662	View
LIBERTY	92	11,701	View
COMPASS	53	5,936	View
GRAND WAGONEER	53	298	View
GLADIATOR	45	1,287	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2023 JEEP GRAND CHEROKEE L

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2023 JEEP GRAND CHEROKEE L

Safety Technology

JEEP GRAND CHEROKEE L - All Years Overview

JEEP GRAND CHEROKEE L - Year by Year

Other JEEP Models