SUSPENSION:REAR:SPRINGS:COIL SPRINGS
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Consequence
Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Remedy
Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may con
... tact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.Read more80,620 vehicles affected
Manufacturer: Chrysler (FCA US, LLC)
BACK OVER PREVENTION:DISPLAY FUNCTION
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the re
... quirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."Read moreConsequence
A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.
Remedy
Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.
133 vehicles affected
Manufacturer: Chrysler (FCA US, LLC)
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the re
... quirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."Read moreConsequence
A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.
Remedy
Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.
133 vehicles affected
Manufacturer: Chrysler (FCA US, LLC)
AIR BAGS:SIDE/WINDOW
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Fe
... deral Motor Vehicle Safety Standard number 214, "Side Impact Protection."Read moreConsequence
An air bag that does not deploy during a crash increases the risk of injury.
Remedy
Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
14 vehicles affected
Manufacturer: Chrysler (FCA US, LLC)
Complaint Statistics
98 total complaints
2 crashes 1 fires 1 injuries
Top Reported Components
| Component | Complaints |
|---|
| ELECTRICAL SYSTEM | 21 |
| STEERING | 12 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 9 |
| POWER TRAIN | 9 |
| UNKNOWN OR OTHER | 8 |
| ENGINE | 7 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 6 |
| SEATS | 4 |
| SUSPENSION | 3 |
| SERVICE BRAKES | 3 |
Incident date: Apr 1, 2026
Vehicle: 2021 Jeep Grand Cherokee L Issue Type: Electrical System / Loss of Power / Braking System While operating my 2021 Jeep Grand Cherokee L on Interstate 40 at approximately 70 miles per hour, with two minor children in the vehicle, the vehicle suddenly and without any prior warning began to
... rapidly decelerate, despite continued pressure on the accelerator pedal. At the time the deceleration began, there were no warning lights, alerts, or indications of any malfunction. The vehicle exhibited a significant loss of power, and it felt as though it was being mechanically restricted or “dragging,” severely limiting its ability to maintain highway speed. Only after the vehicle had already begun to decelerate did a brake system warning indicator appear on the dashboard. This sequence of events indicates that the warning system did not provide advance notice of the failure. This sudden and uncommanded deceleration created an immediate and serious safety hazard, particularly given the vehicle’s speed and surrounding interstate traffic. The inability of the vehicle to respond appropriately to acceleration input placed occupants at risk of a rear-end collision or other serious traffic incident. Although the warning indicator later turned off, the vehicle continued to operate abnormally, with ongoing reduced acceleration and diminished responsiveness. This incident occurred without prior warning, and the delayed activation of the brake warning indicator raises serious concerns regarding a potential defect involving the vehicle’s electrical, braking, and/or powertrain control systems, including possible failure of system monitoring or alert mechanisms. Given the circumstances including highway speed, sudden loss of propulsion, delayed warning notification, and the presence of child passengers. I respectfully request that this issue be formally investigated as a safety-related defect.Read more
Incident date: Apr 1, 2026
Vehicle: 2021 Jeep Grand Cherokee L Issue Type: Electrical System / Loss of Power / Braking System While operating my 2021 Jeep Grand Cherokee L on Interstate 40 at approximately 70 miles per hour, with two minor children in the vehicle, the vehicle suddenly and without any prior warning began to
... rapidly decelerate, despite continued pressure on the accelerator pedal. At the time the deceleration began, there were no warning lights, alerts, or indications of any malfunction. The vehicle exhibited a significant loss of power, and it felt as though it was being mechanically restricted or “dragging,” severely limiting its ability to maintain highway speed. Only after the vehicle had already begun to decelerate did a brake system warning indicator appear on the dashboard. This sequence of events indicates that the warning system did not provide advance notice of the failure. This sudden and uncommanded deceleration created an immediate and serious safety hazard, particularly given the vehicle’s speed and surrounding interstate traffic. The inability of the vehicle to respond appropriately to acceleration input placed occupants at risk of a rear-end collision or other serious traffic incident. Although the warning indicator later turned off, the vehicle continued to operate abnormally, with ongoing reduced acceleration and diminished responsiveness. This incident occurred without prior warning, and the delayed activation of the brake warning indicator raises serious concerns regarding a potential defect involving the vehicle’s electrical, braking, and/or powertrain control systems, including possible failure of system monitoring or alert mechanisms. Given the circumstances including highway speed, sudden loss of propulsion, delayed warning notification, and the presence of child passengers. I respectfully request that this issue be formally investigated as a safety-related defect.Read more
Incident date: Apr 1, 2026
Vehicle: 2021 Jeep Grand Cherokee L Issue Type: Electrical System / Loss of Power / Braking System While operating my 2021 Jeep Grand Cherokee L on Interstate 40 at approximately 70 miles per hour, with two minor children in the vehicle, the vehicle suddenly and without any prior warning began to
... rapidly decelerate, despite continued pressure on the accelerator pedal. At the time the deceleration began, there were no warning lights, alerts, or indications of any malfunction. The vehicle exhibited a significant loss of power, and it felt as though it was being mechanically restricted or “dragging,” severely limiting its ability to maintain highway speed. Only after the vehicle had already begun to decelerate did a brake system warning indicator appear on the dashboard. This sequence of events indicates that the warning system did not provide advance notice of the failure. This sudden and uncommanded deceleration created an immediate and serious safety hazard, particularly given the vehicle’s speed and surrounding interstate traffic. The inability of the vehicle to respond appropriately to acceleration input placed occupants at risk of a rear-end collision or other serious traffic incident. Although the warning indicator later turned off, the vehicle continued to operate abnormally, with ongoing reduced acceleration and diminished responsiveness. This incident occurred without prior warning, and the delayed activation of the brake warning indicator raises serious concerns regarding a potential defect involving the vehicle’s electrical, braking, and/or powertrain control systems, including possible failure of system monitoring or alert mechanisms. Given the circumstances including highway speed, sudden loss of propulsion, delayed warning notification, and the presence of child passengers. I respectfully request that this issue be formally investigated as a safety-related defect.Read more
Incident date: Mar 10, 2026
At 78,800 my truck started experiencing "stuttering" trying to pick up speed like the transmission wouldn't shift into gear and the Uconnect stopped working simultaneously. Also seems to be burning through more oil. It happens every single time you take off from a stop until the vehicle finally shif
... ts into gear, it's very scary and very dangerous when you're trying to merge onto a beltway and you can't pick up speed correctly.Read more
Incident date: Mar 10, 2026
At 78,800 my truck started experiencing "stuttering" trying to pick up speed like the transmission wouldn't shift into gear and the Uconnect stopped working simultaneously. Also seems to be burning through more oil. It happens every single time you take off from a stop until the vehicle finally shif
... ts into gear, it's very scary and very dangerous when you're trying to merge onto a beltway and you can't pick up speed correctly.Read more
Incident date: Mar 24, 2026
I just traded for this car! I am a [XXX] male! After I had already signed the Paperwork Then and only then I was told there was only one key FOB! Living in a remote area of the mountains I would have Never bought the car if I had known this! Not having a back up key is like not having a spare tire!
... It could actually be life threatening for a [XXX] ! I was told I could get a Fob online and any locksmith could program it! Then I find out it is not true! Only the Jeep dealer can do that! I then take the OEM Fobs I got to the Jeep dealership and was told they would not program them! Then give me extremely high quote in the hundreds of dollars! A quote so high that as a [XXX]I could never afford! They were extremely hateful! So now I am dependent on a car that could leave me stranded on a desolate mountain road! After some investigation I was told that certain car dealerships actually will purposely throw one of the keys into a refurbish box and then charge extremely high fees for a key to replace it! My Father always warned me about used car salesmen but this is a new level of evil! The literally take away the safety of a second keep for Money! A unreliable vehicle for [XXX] , or for that matter anyone, should be criminal! This transaction has left me with a car I am scared to drive in a remote mountain area with poor cell phone service! For [XXX] life is hard enough without being taken advantage of by predatory car dealerships! This is one of the largest Dealership groups in NC! I know I am probably wasting my time but whether you or they think this a safety issue just imagine you [XXX] are out driving and suddenly their only remotes malfunction! Since I cannot afford to replace a Second FOB I am at risk everytime I drive! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Sep 20, 2025
The contact’s wife owns a 2021 Jeep Cherokee L. The contact was informed that the “Service 4WD” message was displayed. The vehicle was taken to the dealer to be diagnosed; however, the contact was not informed of which part had failed or needed to be replaced. The vehicle was not repaired beca
... use parts were not available to perform the repair. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was 75,700.Read more
Incident date: Mar 10, 2026
After the vehicle was parked on my driveway overnight, I started driving and i got this Steering warning lights Service power steering messages Multiple electronic systems glitching at the same time I had to stop in the middle of the street because the steering wheel was super hard. I was not able t
... o turn any way. after a few minutes I turned off the vehicle and called the dealership to see if there was anything I could do. A temporary fix after restarting the car happened and I was able to take it nd have it looked at, but they wanted to charge me $250 to do an inspection.Read more
Incident date: Feb 27, 2026
I am reporting a failure of the Steering Column Control Module (SCCM) in my 2021 Jeep Grand Cherokee L Overland. The failure is manifesting as an error message saying "service transmission" and the code that it is throwing says that the paddle shifters are overheating. This component is identical to
... the modules currently under Safety Recall 36B (NHTSA 24V-199) and Equipment Recall 15B (NHTSA 24E-025). The manufacturer has admitted that these modules possess an internal weld defect that prevents the driver’s side airbag from deploying in the event of a crash. Despite the clear safety risk and the fact that this model year/body style (WL) is the primary population for this defect, the manufacturer (Stellantis/Jeep) refuses to cover the repair, stating my specific VIN is not "flagged" in their internal database. I am concerned that the scope of the existing recalls is too narrow and that my vehicle is currently being operated with a non-functional or unreliable driver's airbag system due to this known hardware defect. I am requesting an investigation into why 2021 Grand Cherokee L models with these exact symptoms are being excluded from the safety remedy.Read more
Incident date: Feb 27, 2026
I am reporting a failure of the Steering Column Control Module (SCCM) in my 2021 Jeep Grand Cherokee L Overland. The failure is manifesting as an error message saying "service transmission" and the code that it is throwing says that the paddle shifters are overheating. This component is identical to
... the modules currently under Safety Recall 36B (NHTSA 24V-199) and Equipment Recall 15B (NHTSA 24E-025). The manufacturer has admitted that these modules possess an internal weld defect that prevents the driver’s side airbag from deploying in the event of a crash. Despite the clear safety risk and the fact that this model year/body style (WL) is the primary population for this defect, the manufacturer (Stellantis/Jeep) refuses to cover the repair, stating my specific VIN is not "flagged" in their internal database. I am concerned that the scope of the existing recalls is too narrow and that my vehicle is currently being operated with a non-functional or unreliable driver's airbag system due to this known hardware defect. I am requesting an investigation into why 2021 Grand Cherokee L models with these exact symptoms are being excluded from the safety remedy.Read more
Incident date: Feb 27, 2026
I am reporting a failure of the Steering Column Control Module (SCCM) in my 2021 Jeep Grand Cherokee L Overland. The failure is manifesting as an error message saying "service transmission" and the code that it is throwing says that the paddle shifters are overheating. This component is identical to
... the modules currently under Safety Recall 36B (NHTSA 24V-199) and Equipment Recall 15B (NHTSA 24E-025). The manufacturer has admitted that these modules possess an internal weld defect that prevents the driver’s side airbag from deploying in the event of a crash. Despite the clear safety risk and the fact that this model year/body style (WL) is the primary population for this defect, the manufacturer (Stellantis/Jeep) refuses to cover the repair, stating my specific VIN is not "flagged" in their internal database. I am concerned that the scope of the existing recalls is too narrow and that my vehicle is currently being operated with a non-functional or unreliable driver's airbag system due to this known hardware defect. I am requesting an investigation into why 2021 Grand Cherokee L models with these exact symptoms are being excluded from the safety remedy.Read more
Incident date: Feb 17, 2026
I was driving my vehicle home after a nearby out of town errand. I was on US-95 between Potlatch ID and Moscow ID which is a very hilly, curvy 2-lane 60mph highway with little to no cell service. As I ascended my first big hill, my engine light came on flashing and the ride became noticeably bumpy.
... I could not call anyone for many miles yet, so I put on my safety hazards and continued driving, hoping to make it to town. With each hill my car became more unstable and seemed to be struggling to accelerate. Once I had cell service just outside of Moscow I called my husband to tell him what was happening, where I was at and proceeded to head to an auto repair shop. Once I drove into Moscow, my car was incredibly shaky and noisy and the engine seemed to struggle to stay engaged at stop lights. I brought it to Hive auto repair and they told me that my engine was misfiring, but that they would run a level 1 diagnostic that day. When they called with the results, they confirmed the following information: Scanned for DTCs and found P0301 - Cylinder 1 Misfire Detected. On this 3.6L engine, Cylinder 1 is located beneath the intake manifold, requiring intake removal for further access and testing.-- I continued to level 2 inspection and removal of the manifold which showed significant problems within the engine at Cylinder Head 1. There was oil intrusion and low compression, consistent with warping of the head. They said that this was a known issue with this engine on Stellantis vehicles because of an EGR valve on cylinder 1 2018/2022. Even though I had my Jeep regularly serviced at McGee Jeep in Barre VT, they never tested for this because it wasn't recommended or in the scheduled maintenance. But when I spoke with them they confirmed this is a known issue. I understand it is a severe, dangerous and expensive repair, but usually occurs after the warranty expires. I now have an unsafe, undriveable vehicle with a $14k repair pending.Read more
Incident date: Jan 13, 2026
I experienced electrical issues that resulted in loss of steering and difficulty turning my 2021 Jeep Cherokee Laredo. The steering became very hard to turn, and warning lights were present. This created a safety concern because the vehicle was difficult to control. I took the vehicle to an authoriz
... ed Jeep dealership in Midwest City, Oklahoma. The dealership diagnosed the issue as a fuse array and attempted a repair. The vehicle remained at the dealership for approximately five days. After the repair attempt, I was informed that the fuse blew and that the vehicle now requires replacement of the power steering assembly. I was unable to afford the additional repair. The vehicle was returned to me with the original steering problem unresolved and remains difficult or unsafe to operate. I am reporting this because the vehicle experienced loss of steering, a serious safety issue, and was returned unrepaired after a failed diagnosis and repair attempt. I am concerned about a potential safety defect involving the steering and electrical system.Read more
Incident date: Jan 13, 2026
I experienced electrical issues that resulted in loss of steering and difficulty turning my 2021 Jeep Cherokee Laredo. The steering became very hard to turn, and warning lights were present. This created a safety concern because the vehicle was difficult to control. I took the vehicle to an authoriz
... ed Jeep dealership in Midwest City, Oklahoma. The dealership diagnosed the issue as a fuse array and attempted a repair. The vehicle remained at the dealership for approximately five days. After the repair attempt, I was informed that the fuse blew and that the vehicle now requires replacement of the power steering assembly. I was unable to afford the additional repair. The vehicle was returned to me with the original steering problem unresolved and remains difficult or unsafe to operate. I am reporting this because the vehicle experienced loss of steering, a serious safety issue, and was returned unrepaired after a failed diagnosis and repair attempt. I am concerned about a potential safety defect involving the steering and electrical system.Read more
Incident date: Jan 13, 2026
I experienced electrical issues that resulted in loss of steering and difficulty turning my 2021 Jeep Cherokee Laredo. The steering became very hard to turn, and warning lights were present. This created a safety concern because the vehicle was difficult to control. I took the vehicle to an authoriz
... ed Jeep dealership in Midwest City, Oklahoma. The dealership diagnosed the issue as a fuse array and attempted a repair. The vehicle remained at the dealership for approximately five days. After the repair attempt, I was informed that the fuse blew and that the vehicle now requires replacement of the power steering assembly. I was unable to afford the additional repair. The vehicle was returned to me with the original steering problem unresolved and remains difficult or unsafe to operate. I am reporting this because the vehicle experienced loss of steering, a serious safety issue, and was returned unrepaired after a failed diagnosis and repair attempt. I am concerned about a potential safety defect involving the steering and electrical system.Read more
Incident date: Jan 7, 2026
The contact owns a 2021 Jeep Grand Cherokee L. The contact stated that while attempting to latch the front driver’s side seat belt, the seat belt buckle pretensioner failed to remain latched. The vehicle was taken to a local dealer, where it was diagnosed as needing a seat clasp replacement; howev
... er, parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.Read more
Incident date: Jan 11, 2026
Backing out of the driveway after an evening of heavy rain, water started to leak from several places. Passengers side sun visor Rear passenger mic I am fearful this water leaking will cause unseen damage to side curtain air bags and electrical overhead components. This could also cause a serious
... distraction for the operator and cause an accident.Read more
Incident date: Nov 9, 2025
Started the vehicle and while pulling down the driveway the power steering suddenly went completely out. Warning lights began flashing and I was unable to steer vehicle. Stopped vehicle and turned off several times, however unable to overcome power steering loss, or reset warning lights. No other i
... ssues, considering the vehicle was just recently serviced for same complaint four weeks earlier and batteries replaced stemming from another recent issues with DTCS issues. Considering I was in a rural wooded area, I was forced to drive the vehicle home without power steering. I parked the vehicle waiting for appointment from dealer, and upon starting the vehicle, power steering returned, however a check engine fault light remained. The dealer found "many DTCS communication loss codes again", but stated nothing further they could do with the these factory defects at just 26,000 miles. I have all all documentation on these ongoing safety issues, with no help from Stellates.Read more
Incident date: Nov 3, 2025
Started driving home and heard the vehicle making clinking noises. Then the service 4wd light came on. It slips in shifting almost like the vehicle shuts down for a sec and then comes back. When you are sitting the vehicle will randomly jerk forward even in park mode. Like the brake releases and the
... n comes back. It's very unsafe and with it shifting the way it does the actuator is failing which in return will cause a very bad accident. This car can just shut down at any given moment.Read more
Incident date: Nov 3, 2025
Started driving home and heard the vehicle making clinking noises. Then the service 4wd light came on. It slips in shifting almost like the vehicle shuts down for a sec and then comes back. When you are sitting the vehicle will randomly jerk forward even in park mode. Like the brake releases and the
... n comes back. It's very unsafe and with it shifting the way it does the actuator is failing which in return will cause a very bad accident. This car can just shut down at any given moment.Read more
Incident date: Nov 3, 2025
Started driving home and heard the vehicle making clinking noises. Then the service 4wd light came on. It slips in shifting almost like the vehicle shuts down for a sec and then comes back. When you are sitting the vehicle will randomly jerk forward even in park mode. Like the brake releases and the
... n comes back. It's very unsafe and with it shifting the way it does the actuator is failing which in return will cause a very bad accident. This car can just shut down at any given moment.Read more
Incident date: Nov 1, 2024
Randomly, and without warning, the instruments, gauges, and displays will switch to Italian along with cluster and radio display settings reverting to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward c
... ollision warning (fcw) lamp turns on with no way to disable, units of measurement including speed, temperature, etc. change to metric and many other random settings change as well. ***This is clearly a dangerous situation because of all the functions and gauges that change, and the fact it is difficult if not impossible to recover from this due to the language of the setting menus, and the complexity of discovering and navigating through all these changes. The dealer charge me $300 diagnostic fee before resetting the software. Time goes by and it happens again. Dealer says there is nothing they can do and to wait for a software update from Stellantis, but none has come and it has been over a year. When this happens, I can change "some" of the settings back but some items cannot be reset like the FCA off lamp and paddle shifters. Back to the dealer I go for another $300 charge. Here is an example Jeep forum discussion, indicating many if not all vehicles are affected: https://www.jeepgarage.org/threads/forward-collision-warning-off-light-is-stuck-on.250301/#replies From personal experience, all of these issues started several years ago with an over the air software. This is a well known and widespread problem, and there is even a DOT Bulletin on the issue: dot.report Bulletins Because this is dangerous (for settings/gauges/units to no longer be useful while driving), and it occurs randomly, I strongly believe this issue should be a manufacturer recall. I am available for any needs."Read more
Incident date: Nov 1, 2024
Randomly, and without warning, the instruments, gauges, and displays will switch to Italian along with cluster and radio display settings reverting to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward c
... ollision warning (fcw) lamp turns on with no way to disable, units of measurement including speed, temperature, etc. change to metric and many other random settings change as well. ***This is clearly a dangerous situation because of all the functions and gauges that change, and the fact it is difficult if not impossible to recover from this due to the language of the setting menus, and the complexity of discovering and navigating through all these changes. The dealer charge me $300 diagnostic fee before resetting the software. Time goes by and it happens again. Dealer says there is nothing they can do and to wait for a software update from Stellantis, but none has come and it has been over a year. When this happens, I can change "some" of the settings back but some items cannot be reset like the FCA off lamp and paddle shifters. Back to the dealer I go for another $300 charge. Here is an example Jeep forum discussion, indicating many if not all vehicles are affected: https://www.jeepgarage.org/threads/forward-collision-warning-off-light-is-stuck-on.250301/#replies From personal experience, all of these issues started several years ago with an over the air software. This is a well known and widespread problem, and there is even a DOT Bulletin on the issue: dot.report Bulletins Because this is dangerous (for settings/gauges/units to no longer be useful while driving), and it occurs randomly, I strongly believe this issue should be a manufacturer recall. I am available for any needs."Read more
Incident date: Oct 9, 2025
Dear Agency I have got big problem. I am writing to request urgent assistance regarding a serious safety issue with my Jeep Grand Cherokee 2021 (WL) L, imported by me (private) from the U.S. market to Poland. I have recently noticed on web recall site about a 4 recall but 2 of them are very serious
... campaign concerning the replacement and repair of the rear springs and second - control arm nuts. The campaign was not performed earlier in USA. My vehicle is affected by first issue — the right rear spring is dislodging, which has been confirmed by inspection in goverment cars controling station in Poland. I have already contacted two authorized Jeep service centers in Poznan, Poland: Jeep Service Złotniki, Obornicka 4 street [XXX] and Jeep Service, Świętego Michała Street 20 [XXX] , as well as I contacted Jeep Polska Headquarters. [XXX] Unfortunately, all of them informed me that they do not perform the recall repair, despite the fact that this defect poses a serious safety risk while driving. I recived information thad Jeep in USA do not pay for this recall and Jeep Polska do not perform any recall in POLAND for USA Cars. I could not imagine what it is possible. My car is dangerous for me and my family. I tried to contact Jeep Headquaters in USA without succes :( There are no email to contact recall office, only phonecall and I could not proceed it by my Polish phone number :( My vehicle details: VIN: [XXX] I kindly ask for your help in resolving this issue and ensuring that the recall repair can be performed. Please advise how I can proceed and where I can have this safety recall completed. Thank you very much for your attention and support. Best regards, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Oct 3, 2025
I think it is the lumbar support bag in the driver's seat. It has blown up and blown up and will not deflate, to the point it is SO uncomfortable to drive and the seat back has POPPED completely open. I have pictures. I have read in some online forums other Jeep owners with this scabies l exact m
... odel have had issues. Why isn't this a recall? Help! We should not have to bear the burden of the expense of this system malfunction. How we pool together to get this considered a recall that Jeep must repair?Read more
Incident date: Oct 10, 2025
The driver side seat bolster inflates and deflates randomly while you are driving. Usually on the left side of the seat.
Incident date: Oct 2, 2025
There is a module that needs some sort of update I have power but my steering completely went out. All the lights in my dash came on, and my odometer started blinking. Ive read that newer models the 2023 edition also has this problem and has an open recall right now.
Incident date: Oct 2, 2025
There is a module that needs some sort of update I have power but my steering completely went out. All the lights in my dash came on, and my odometer started blinking. Ive read that newer models the 2023 edition also has this problem and has an open recall right now.
Incident date: Nov 9, 2024
3 DAYS AFTER PURCHASING MY USED VEHICLE THE "SERVICE TRANSMISSION" LIGHT TURNED ON FOR A FEW SECONDS. A FEW WEEKS LATER I NOTICED THAT THERE WAS A DELAY IN GEARS SHIFTING LIKE HARSH SHIFTING. I TOOK IT TO A JEEP DEALERSHIP AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT BECAUSE WHEN HOOKED U
... P TO THE COMPUTER IT WAS NOT THROWING A CODE. THE ISSUE CONTINUES WHERE THERES A DELAY IN SHIFTING, ONCE THE SHIFTING HAPPENS IT WILL ACCELERATE OR SLOW DOWN DRASTICALLY WHERE IT FEELS LIKE I AM SLAMMING ON THE BRAKES OR STEP ON THE ACCELERATOR. IT HAS BEEN TO THE DEALERSHIP SEVERAL TIMES WITH NO RESOLUTION, I HAVE TAKEN IT TO OTHER MECHANICS AND THEY REPLACED/ADDED A CLOCKSPRING ON MY REQUEST JUST TO SEE IF THAT WOULD FIX THE ISSUE FROM READING ONLINE THIS SEEMS TO BE AN ONGOING ISSUE FOR OTHER JEEP GRAND CHEROKEE L OWNERS.Read more
Incident date: Aug 3, 2025
Drivers seat self inflate causing the seat belt to tighten mid drive . Causes severe back pain.
Crash
Incident date: Sep 3, 2025
One day, I tried to start my vehicle using the push start button, and it fell off into a hole. There were no indications or warning signs that the button was loose or needed to be replaced. When I took my vehicle to the dealership where I originally purchased it for routine maintenance, they never m
... entioned that the button had worn out. If it were an emergency situation where I had to turn the vehicle off and the button had randomly fallen off, there would be no other way to turn the vehicle off or on.Read more
Incident date: Mar 3, 2022
I have had recalls on my vehicle since I purchased it and have taken it back to dealer and they state they are unable to fix them. I still have no brights still have a check engine light for the code on transfer case clutch and there is one that my tire could fall off. I drive 60 miles a day and hav
... e 3 small children this is very unsafe and they refuse to do anything about itRead more
Incident date: Mar 3, 2022
I have had recalls on my vehicle since I purchased it and have taken it back to dealer and they state they are unable to fix them. I still have no brights still have a check engine light for the code on transfer case clutch and there is one that my tire could fall off. I drive 60 miles a day and hav
... e 3 small children this is very unsafe and they refuse to do anything about itRead more
Incident date: Jun 17, 2025
Jeep grand Cherokee L, the 3.7L V6 engine in the Jeep has experienced camshaft and valvetrain issues, often related to wear and lubrication problems. Sides a ticking and rough running/banging engine. Caused by faulty camshafts. The company knows the cam shafts are faulty, in Michigan the part is on
... back order by over 10,000 parts. The company is no longer creating the camshaft because of its known issues but also is not offering a replacement part or solution to the problem, repair and replacement of the camshaft through the dealer is 6months to a Year out due to the shear volume or parts and repairs currently needed by current owners. Leaving owners without a vehicle as they cannot drive the car once the issue arises due to potential damage to the head gaskets.Read more
Incident date: Jun 17, 2025
Jeep grand Cherokee L, the 3.7L V6 engine in the Jeep has experienced camshaft and valvetrain issues, often related to wear and lubrication problems. Sides a ticking and rough running/banging engine. Caused by faulty camshafts. The company knows the cam shafts are faulty, in Michigan the part is on
... back order by over 10,000 parts. The company is no longer creating the camshaft because of its known issues but also is not offering a replacement part or solution to the problem, repair and replacement of the camshaft through the dealer is 6months to a Year out due to the shear volume or parts and repairs currently needed by current owners. Leaving owners without a vehicle as they cannot drive the car once the issue arises due to potential damage to the head gaskets.Read more
Incident date: Jul 10, 2025
The airbags did not deploy
Crash
1 injured
Incident date: May 1, 2024
Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inop
... erative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to disable, units of measurement including speed, temperature, etc. all change, and many other random settings change as well. ***This is clearly a dangerous situation because of all the functions and gauges that change, and the fact it is difficult if not impossible to recover from this due to the language of the setting menus, and the complexity of discovering and navigating through all these changes. I have taken it to the dealer twice, and they say there is nothing they can do and to wait for a possible software update, but none has come and it has been over a year. When this happens, even if one is able to wade through all the settings menus and change setting back, some items cannot be reset (like the FCA off lamp). According to various Jeep owner forums, some dealers have been able to reset something and temporarily correct the issue, but they charge for this service, and the issue returns randomly again. Here is an example forum discussion, indicating many if not all vehicles are affected: [XXX] Many people on the forum believe this issue did not start until a software update a year or so ago. This is a well known and widespread problem, and there is even a DOT Bulletin on the issue: dot.report Bulletins Because this is dangerous (for settings/gauges/units to no longer be useful while driving), and it occurs randomly, I strongly believe this issue should be a manufacturer recall. I am available for any needs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: May 1, 2024
Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inop
... erative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to disable, units of measurement including speed, temperature, etc. all change, and many other random settings change as well. ***This is clearly a dangerous situation because of all the functions and gauges that change, and the fact it is difficult if not impossible to recover from this due to the language of the setting menus, and the complexity of discovering and navigating through all these changes. I have taken it to the dealer twice, and they say there is nothing they can do and to wait for a possible software update, but none has come and it has been over a year. When this happens, even if one is able to wade through all the settings menus and change setting back, some items cannot be reset (like the FCA off lamp). According to various Jeep owner forums, some dealers have been able to reset something and temporarily correct the issue, but they charge for this service, and the issue returns randomly again. Here is an example forum discussion, indicating many if not all vehicles are affected: [XXX] Many people on the forum believe this issue did not start until a software update a year or so ago. This is a well known and widespread problem, and there is even a DOT Bulletin on the issue: dot.report Bulletins Because this is dangerous (for settings/gauges/units to no longer be useful while driving), and it occurs randomly, I strongly believe this issue should be a manufacturer recall. I am available for any needs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Jul 27, 2025
The contact owns a 2021 Jeep Grand Cherokee L. The contact stated while driving 70 MPH on an interstate and depressing the brake pedal to avoid a crash, the automatic emergency braking system suddenly engaged, and the vehicle experienced a drivetrain failure. The contact was able to pull over to the
... side of the road. There was no warning light illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the drive shaft, the transfer case, and the drivetrain control module had failed and needed to be replaced. The drive shaft was replaced, but additional repairs were needed. The vehicle was not repaired. The manufacturer was notified of the failure, but the case was closed, and the contact was referred to the dealer for assistance. The failure mileage was approximately 93,000.Read more
Incident date: Jul 27, 2025
The contact owns a 2021 Jeep Grand Cherokee L. The contact stated while driving 70 MPH on an interstate and depressing the brake pedal to avoid a crash, the automatic emergency braking system suddenly engaged, and the vehicle experienced a drivetrain failure. The contact was able to pull over to the
... side of the road. There was no warning light illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the drive shaft, the transfer case, and the drivetrain control module had failed and needed to be replaced. The drive shaft was replaced, but additional repairs were needed. The vehicle was not repaired. The manufacturer was notified of the failure, but the case was closed, and the contact was referred to the dealer for assistance. The failure mileage was approximately 93,000.Read more
Incident date: Jul 18, 2025
The vehicle has twice gotten stuck in third gear. While driving, as it's shifting from third to fourth, will get stuck in third and clunk, and then rev. The engine light will come on, and it forces you to pull over. The manual shifters do not work either. You have to pull over, shut the car down, an
... d restart. The engine light comes on but no errors are logged, and the engine light clears itself a few restarts later. The first time this happened to me, I was driving with my son and it startled us that the car didn't seem to go but revved high. The most recent time, July 18,2025 I took pictures. My whole family was in the car, and we were driving through a campground with people walking around. I didn't have time to make a decision to pull over. There wasn't anywhere safe to park, so we had to coast bit to find a spot.Read more
Incident date: Jul 29, 2025
There were no warning lights, but when I got into car I seen my passenger seat swollen up. Looks like lumbar expanded and is going to pop. Could be dangerous if it explodes to the person sitting in the seat or behind. It just happened out of no where.
Incident date: Jun 18, 2025
Was accelerating to pass another vehicle and all of the sudden the the check engine light came on and the engine started shaking as if it were shutting down. I was able to slow down and pull over on the side of the road. Now I am unable to accelerate over about 30 mph without this occurring.
Incident date: Jul 11, 2025
[XXX] approx.[XXX], while driving my 2021 Jeep Grand Cherokee on [XXX] the Jeep without any warning sputtered and stopped in the middle of traffic. I could not get the car to keep running, and finally wouldn't start at all. I called the Sarasota Sheriff's Dept who came to the scene and found the
... situation to be dangerous to my vehicle and others using [XXX] they towed the vehicle to Sarasota Jeep on South 41. Received a call from Jeep on July 14, 2025 they advised me it was the Fuel pump integrated Power module which led to the stalling and eventually preventing the Jeep from starting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Jul 5, 2025
High Beam Headlights not working on Auto mode. Was inches away from Hitting a deer due to the high beam headlights not working. This would have been a very serious accident and I had my toddler in the car with me..... Same vehicle models have a recall for this, Recall is --- NHTSA Recall 21V-797, a
... lso known as Recall Y66, involves Chrysler (FCA US, LLC) vehicles due to a potential issue with difficulty activating high beams. The recall was issued because the high beam activation mechanism may not function as required by Federal Motor Vehicle Safety Standard (FMVSS) No. 108 S9, potentially reducing visibility for drivers. The National Highway Traffic Safety Administration (NHTSA) notified owners about this recall on October 28, 2021... Part Number - 68374988AA... Vehicle is 2021 Jeep Grand Cherokee L Laredo 4x4 3.6L V6..... Dealership service will not service this since there isn't a recall shown for my Jeep vin specifically. Even though there are identical models that have this recall. Jeep Dealership wants over $900 just to check and maybe service this issue..... This is a very serious issue. I have already scheduled an appointment on 7/18/2025 to have 3 other recalls fixed at this dealership and would like to ask for you to please have them service this issue as well since this is an oversight on the manufacturers end..... This high beam issue was caused by an oversight during vehicle programming, affecting "Body Controller Modules" with part number 68374988AARead more
Incident date: Jul 5, 2025
High Beam Headlights not working on Auto mode. Was inches away from Hitting a deer due to the high beam headlights not working. This would have been a very serious accident and I had my toddler in the car with me..... Same vehicle models have a recall for this, Recall is --- NHTSA Recall 21V-797, a
... lso known as Recall Y66, involves Chrysler (FCA US, LLC) vehicles due to a potential issue with difficulty activating high beams. The recall was issued because the high beam activation mechanism may not function as required by Federal Motor Vehicle Safety Standard (FMVSS) No. 108 S9, potentially reducing visibility for drivers. The National Highway Traffic Safety Administration (NHTSA) notified owners about this recall on October 28, 2021... Part Number - 68374988AA... Vehicle is 2021 Jeep Grand Cherokee L Laredo 4x4 3.6L V6..... Dealership service will not service this since there isn't a recall shown for my Jeep vin specifically. Even though there are identical models that have this recall. Jeep Dealership wants over $900 just to check and maybe service this issue..... This is a very serious issue. I have already scheduled an appointment on 7/18/2025 to have 3 other recalls fixed at this dealership and would like to ask for you to please have them service this issue as well since this is an oversight on the manufacturers end..... This high beam issue was caused by an oversight during vehicle programming, affecting "Body Controller Modules" with part number 68374988AARead more
Incident date: Jun 9, 2025
I just discovered my IPC module is faulty and has been faulty. My vehicle has been putting itself into park while driving multiple times now in the little over 2 years I’ve had it. Along with many other electrical issues (power steering going out) engine not cutting off after putting it I to park
... and cutting the jeep off. Dash going out. Biggest issue is my vehicle causing me near miss traffic accidents. The dealership it was purchased from, certified. Hid service history reports at the sale. Also returned this vehicle multiple times without acknowledging the issue or even telling me they didn’t repair the issue. Last time it was picked up from Matt Bowers Jeep in Baton Rouge within 30 mins the issue was happening and more (rpms shooting up and Jeep taking off without giving it gas). I went public and another dealership reached out to help me. Within a few hours they noted that the vast majority of my modules weren’t updated, some bad and the IPC module keeps failing. They’re working with Stellantis trying to troubleshoot the issue. This has never been made known by Matt Bowers and matches the original service records hidden from day one. I cant get my vehicle back while the IPC module is faulty because it’s a serious safety hazard. Matt Bowers has put me back I to This vehicle multiple times knowing it was a hazard and I even Stated I felt unsafe in this Jeep. This is a serious safety hazard!!! Mopar was also made aware and has never returned any messages.Read more
Incident date: Jun 28, 2025
Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inop
... erative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to disable, units of measurement including speed, temperature, etc. all change, and many other random settings change as well. ***This is clearly a dangerous situation because of all the functions and gauges that change, and the fact it is difficult if not impossible to recover from this due to the language of the setting menus, and the complexity of discovering and navigating through all these changes. I have taken it to the dealer twice, and they say there is nothing they can do and to wait for a possible software update, but none has come and it has been over a year. When this happens, even if one is able to wade through all the settings menus and change setting back, some items cannot be reset (like the FCA off lamp). According to various Jeep owner forums, some dealers have been able to reset something and temporarily correct the issue, but they charge for this service, and the issue returns randomly again. Here is an example forum discussion, indicating many if not all vehicles are affected: [XXX] Many people on the forum believe this issue did not start until a software update a year or so ago. This is a well known and widespread problem, and there is even a DOT Bulletin on the issue: dot.report Bulletins Because this is dangerous (for settings/gauges/units to no longer be useful while driving), and it occurs randomly, I strongly believe this issue should be a manufacturer recall. I am available for any needs." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Jun 28, 2025
Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inop
... erative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to disable, units of measurement including speed, temperature, etc. all change, and many other random settings change as well. ***This is clearly a dangerous situation because of all the functions and gauges that change, and the fact it is difficult if not impossible to recover from this due to the language of the setting menus, and the complexity of discovering and navigating through all these changes. I have taken it to the dealer twice, and they say there is nothing they can do and to wait for a possible software update, but none has come and it has been over a year. When this happens, even if one is able to wade through all the settings menus and change setting back, some items cannot be reset (like the FCA off lamp). According to various Jeep owner forums, some dealers have been able to reset something and temporarily correct the issue, but they charge for this service, and the issue returns randomly again. Here is an example forum discussion, indicating many if not all vehicles are affected: [XXX] Many people on the forum believe this issue did not start until a software update a year or so ago. This is a well known and widespread problem, and there is even a DOT Bulletin on the issue: dot.report Bulletins Because this is dangerous (for settings/gauges/units to no longer be useful while driving), and it occurs randomly, I strongly believe this issue should be a manufacturer recall. I am available for any needs." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Jun 22, 2025
2021 Jeep Grand Cherokee L. I was idling at a light, which means the engine had auto-shut off. The light turned green and I stepped on the accelerator. Car kicked back on like normal and I got back up to speed ~45 mph. So now I'm about 1/4 mile past the light and I hear the engine kick off and lost
... all acceleration (everything else was normal). Warning popped up on the dash that "vehicle is not in park". I put on my hazards, braked to a stop, put the vehicle in park (nothing happened), hit the push button to turn the vehicle off, waited 2 seconds, hit the button again to turn it back on. It restarted.Read more
Showing 50 of 98 complaints.