2021 JEEP GRAND CHEROKEE L

3 recalls — 115 complaints

SUSPENSION:REAR:SPRINGS:COIL SPRINGS

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Consequence

Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

Remedy

Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may con... Read more

80,620 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

BACK OVER PREVENTION:DISPLAY FUNCTION

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the re... Read more

Consequence

A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.

Remedy

Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.

133 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

AIR BAGS:SIDE/WINDOW

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Fe... Read more

Consequence

An air bag that does not deploy during a crash increases the risk of injury.

Remedy

Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

14 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

Complaint Statistics

115 total complaints 3 crashes 1 fires 6 injuries 2 deaths

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	16
ENGINE	15
POWER TRAIN	14
UNKNOWN OR OTHER	11
STEERING	8
SERVICE BRAKES	6
FORWARD COLLISION AVOIDANCE: WARNINGS	4
VEHICLE SPEED CONTROL	4
AIR BAGS	4
FUEL/PROPULSION SYSTEM	4

Incident date: Sep 1, 2024

THE PASSENGER DOOR DOES NOT ALERT WHEN OPENING OR CLOSE . THE TBM MODULE DOES NOT UPDATE CAUSING A FEE OF $198.95

Incident date: Sep 1, 2024

THE PASSENGER DOOR DOES NOT ALERT WHEN OPENING OR CLOSE . THE TBM MODULE DOES NOT UPDATE CAUSING A FEE OF $198.95

Incident date: Mar 10, 2025

Multiple switches that make the windows go up and down in the car all broke around the same time. The switches are inoperable meaning the doors cannot be locked or unlocked and the windows cannot be rolled up or down in for multiple windows.

Incident date: May 8, 2026

My AC compressor and condenser have stopped working without any reason. The air conditioner does not work at all, it does not make the air cold and the heat in [XXX] is lethal. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: May 8, 2026

Incident date: Apr 22, 2022

When a car in front of me is slowing down while the adaptive crusie control is on and I have the distance set to 3 or 4 lengths, the farthest one available, and the adaptive cruise control is set, the car will start slwoing down like the cars ahead of me and if I switch lanes to go around of the car... Read more

Incident date: Apr 23, 2026

On April 24,2026 , as pull out my driveway heading to work only to get a 1/4 mile from home car stopped in highway. As I power and restarted tried to select a different gear never went in gear. Towed by to dealership as confirmed transmission was stuck with inly 67000. They replaced with new trans... Read more

Incident date: Aug 1, 2025

Passenger seat will always become inflated and will not deflate at times. The vehicle is shut down and seat is properly deflated, overnight it will return to inflated. This seems very unsafe for any passenger.

Incident date: Apr 23, 2026

strong evident fuel/ gas smell when driving and when the car is in park after driving.

Incident date: May 2, 2026

[XXX] old infant's face was cut and bleeding from the Chicco Fit360 ClearTex Rotating Car Seat's safety straps with included pads INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

1 injured

Incident date: May 2, 2026

The rotors started warping around 8K miles

Incident date: May 2, 2026

Purchased this vehicle used from dealership after reviewing the carfax and receiving reassurance from dealer that airbags were never deployed. 4 days after purchase passenger window needed to be reset into the track and upon removing plastic around front pillars, discovered vehicle had airbags cut o... Read more

Incident date: Apr 10, 2026

While stopped at a red light, the auto start/stop feature of the vehicle failed to re-start the car causing complete failure. My wife was the first vehicle at a the light in a busy intersection with a [XXX] old in the vehicle. The electronics of the vehicle completely failed causing complete shutd... Read more

Incident date: Apr 10, 2026

Incident date: Apr 1, 2026

Vehicle: 2021 Jeep Grand Cherokee L Issue Type: Electrical System / Loss of Power / Braking System While operating my 2021 Jeep Grand Cherokee L on Interstate 40 at approximately 70 miles per hour, with two minor children in the vehicle, the vehicle suddenly and without any prior warning began to ... Read more

Incident date: Apr 1, 2026

I'm reaching out regarding my 2024 Ram 1500 that has approximately 45,850 miles. I was smelling anti freeze while heat was in the on position, along with the driver side front windshield fogging up immensely creating a visibility issue. (definitely a SAFETY ISSUE) I've been told by Sansone Ram in N... Read more

Incident date: Apr 1, 2026

Coolant leak via head gasket failure on cylinder number 3. Trouble light (check engine) reported on the dashboard.

Incident date: Apr 1, 2026

My 2019 GMC SLT seems to be having sensor problems. I keep getting a message that my driver assist is reduced and my A/C only blows out hot air. It’s done this to me randomly id say about 4-5 times. It will go off as I’m driving and than my temp gauge goes to zero. I did research and alot of o... Read more

Incident date: Mar 10, 2026

Hyundai/Genesis 2026 GV70 2.5T Advanced. Drivers side instrument cluster goes blank/black, dangerous. Contacted Genesis Customer Care, doesn't know how to fix my model/trim. Representative, hung up on me. Dealer: Homestead Hyundai/Genesis doesn't have tools to fix the problem..

Incident date: Mar 10, 2026

Incident date: Mar 24, 2026

My 2025 GMC Yukon's infotainment system has repeatedly failed. The huge center screen frequently goes black upon starting the car. Once the screen goes black you are unable to control literally dozens of the vehicle's features including but not limited to climate controls, safety features, heated/ve... Read more

Incident date: Sep 20, 2025

The contact’s wife owns a 2021 Jeep Cherokee L. The contact was informed that the “Service 4WD” message was displayed. The vehicle was taken to the dealer to be diagnosed; however, the contact was not informed of which part had failed or needed to be replaced. The vehicle was not repaired beca... Read more

Incident date: Mar 10, 2026

I previously had this same issue August 2024 (associated complaint 11608428). My rear drivers side tail light is out completely-no brake light, reverse, turn signal, or nighttime tail light is working. I spent nearly $800 to replace part 68599920AA, as the entire motherboard was fried, as were the c... Read more

Incident date: Feb 27, 2026

I am reporting a failure of the Steering Column Control Module (SCCM) in my 2021 Jeep Grand Cherokee L Overland. The failure is manifesting as an error message saying "service transmission" and the code that it is throwing says that the paddle shifters are overheating. This component is identical to... Read more

Incident date: Feb 27, 2026

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving approximately 40 MPH, the "Service ABS " message was displayed with a continuous dinging sound, and the traction control warning ... Read more

Incident date: Feb 27, 2026

The steering on my car is sticking and failing. When I make a turn, the steering wheel does not go back to the center on its own. I have to physically pull it back, otherwise the car will keep turning. When driving straight, the steering wheel gets "stuck." I have to use extra force to make small ad... Read more

Incident date: Feb 17, 2026

I remote started my truck, and when I got to it there was smoke and a flame coming from the rear power window. The remote start activates the rear defrosters, which started the electrical issues. I shut off the engine, and a loud pop followed, which was the shattering of the driver side rear window.... Read more

Fire

Incident date: Jan 13, 2026

I experienced electrical issues that resulted in loss of steering and difficulty turning my 2021 Jeep Cherokee Laredo. The steering became very hard to turn, and warning lights were present. This created a safety concern because the vehicle was difficult to control. I took the vehicle to an authoriz... Read more

Incident date: Jan 13, 2026

Odometer Fraud. The contact was attempting to purchase a 2019 Nissan Sentra. The contact stated that the vehicle was advertised for sale by a local dealer on Facebook Marketplace with a photo of the odometer reading of 72,000 miles. After obtaining a Carfax report for the vehicle, the contact discov... Read more

Incident date: Jan 7, 2026

The glass panel between the windshield and the sun roof shattered spontaneously

Incident date: Jan 11, 2026

The headlight system is critically deficient when operating the vehicle at night whenever the roads are wet, especially during active precipitation, and especially in poorly lit areas when there is oncoming traffic. The headlights cannot penetrate the water on the roadway and fail to reflect back l... Read more

Incident date: Nov 9, 2025

The Day Time Running light on the left side of the car just stopped working. The DRL is not damage. I checked for impact marks.

Incident date: Nov 3, 2025

I’ve owned the Atlas for a little over a year now and throughout the year the vehicles infotainment system and electrical system has had several recurring issues. I’ll get notifications while I’m driving of the front and rear sensors being inactive, the entire infotainment system will periodic... Read more

Incident date: Nov 3, 2025

Started driving home and heard the vehicle making clinking noises. Then the service 4wd light came on. It slips in shifting almost like the vehicle shuts down for a sec and then comes back. When you are sitting the vehicle will randomly jerk forward even in park mode. Like the brake releases and the... Read more

Incident date: Nov 3, 2025

Incident date: Nov 1, 2024

During an AWS outage on 10/20/2025, the connect app which can turn on or off the vehicle, unlock/lock doors, etc had issues where it performed an unlock on our vehicle 5 times in 24hrs without us doing anything. Key fob was in sleep mode / low power mode (cannot signal vehicle). Reports of this happ... Read more

Incident date: Nov 1, 2024

Randomly, and without warning, the instruments, gauges, and displays will switch to Italian along with cluster and radio display settings reverting to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward c... Read more

Incident date: Oct 3, 2025

Transmission shutter goes in and out of gear I’ve seen lots of people have this problem and no recall yet

Incident date: Oct 9, 2025

Incident date: Oct 10, 2025

The contact owns a 2017 Nissan Pathfinder. The contact stated that while driving at an undisclosed speed, the transmission warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the CVT after identifying a transmission judder. The contact was inform... Read more

Incident date: Oct 2, 2025

I was driving on the freeway in the right lane and the lane assist forced my steering wheel to turn right causing me to collide into a concrete guard rail. Previous to that my car had been having electrical malfunctioning issues with the screen and radio.

Crash 1 injured

Incident date: Oct 2, 2025

When putting the truck in reverse it did not go, then suddenly squealed the tires and engaged reverse. This happened 2 days in a row. On the 3rd day, it would not go into reverse at all and had to be pushed in neutral from a parking space to be able to drive forward. At that time, it was at first... Read more

Incident date: Aug 3, 2025

No official incident has happened yet, but the brake assist kicks in, yet does not work until it's revving engine to over 4000rpm, which causes a sudden jerk and scary sounds from engine. I have had a few instances where the vehicle did not want to stop almost causing an accident, and these have hap... Read more

Incident date: Nov 9, 2024

Recall 24V-896 was announced on 11-27-2024. The recall states that this may cause an unsafe driving condition for the vehicle. Stellantis has not resolved this problem and states that the part is unavailable. Stellantis lists the replacement for the defective hydraulic control unit (HCU) part #6814... Read more

Incident date: Sep 3, 2025

When I turn on the car, the "BRAKE SYSTEM" warning light appears, along with several alerts that disable all Honda safety features, including: 1. Road Departure Mitigation System Problem 2. Auto High-Beam Problem 3. Adaptive Cruise Control Problem 4. Lane Keeping Assist Problem 5. Collision Mit... Read more

Incident date: Mar 3, 2022

Power steering failure identical to Recall #16V054000 (issued February 2016) on 2015 Colorado. Vehicle will unexpectedly lose power steering udden stiff steering and both “Service power steering” and “Service Stabilitrak” warnings appear on dashboard. Defective parts appear to be gear assemb... Read more

Incident date: Mar 3, 2022

Showing 50 of 115 complaints.

NHTSA Safety Ratings — 2021 JEEP GRAND CHEROKEE L

2021 Jeep Grand Cherokee L SUV RWD

Category	Rating
Rollover Risk	0.0%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

JEEP GRAND CHEROKEE L — All Years Overview

Complete safety history for the JEEP GRAND CHEROKEE L across all model years (2021–2025).

18 Total Recalls

447 Total Complaints

0 Investigations

23 Reported Crashes

1 Reported Fires

4 Reported Deaths

JEEP GRAND CHEROKEE L — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	0	3	View
2025	1	56	View
2024	6	58	View
2023	5	98	View
2022	3	117	View
2021 (current)	3	115

Other JEEP Models

Model	Recalls	Complaints
GRAND CHEROKEE	384	39,569	View
WRANGLER	313	22,084	View
CHEROKEE	297	20,619	View
WAGONEER	96	662	View
LIBERTY	92	11,701	View
COMPASS	53	5,936	View
GRAND WAGONEER	53	298	View
GLADIATOR	45	1,287	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2021 JEEP GRAND CHEROKEE L

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings — 2021 JEEP GRAND CHEROKEE L

Safety Technology

JEEP GRAND CHEROKEE L — All Years Overview

JEEP GRAND CHEROKEE L — Year by Year

Other JEEP Models