2023 JAGUAR XF

0 recalls, 1 complaints - 260 TSBs

No recalls found for this vehicle.

Complaint Statistics

1 total complaints

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	1

Incident date: Nov 13, 2023

While driving, the vehicle intermittently emits an extremely loud burst of static through all speakers without warning, even when the audio system is off. The noise is uncontrollable (volume does not respond), and the only way to stop it is to turn the vehicle off. This creates an enormous safety h... Read more

NHTSA Safety Ratings, 2023 JAGUAR XF

2023 Jaguar XF 4 DR RWD

Category	Rating
Rollover Risk	0.0%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Standard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2023 JAGUAR XF

260 manufacturer communications from 154 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	57
350000 EQUIPMENT	32
060000 ENGINE AND ENGINE COOLING	17
980000 UNKNOWN OR OTHER	13
100000 POWER TRAIN	12
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)	10
118000 ELECTRICAL SYSTEM:SOFTWARE	9
353000 EQUIPMENT:ELECTRICAL	7

143110 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:STATUS INDICATOR LAMP/LIGHT

A Customer may complain of an SRS system warning message being displayed on the instrument panel.

140000 AIR BAGS

A Customer may complain of an SRS system warning message being displayed on the instrument panel.

118000 ELECTRICAL SYSTEM:SOFTWARE

Radio presets clear after ignition cycle. Sirius XM favorites do not store.

110000 ELECTRICAL SYSTEM

Radio presets clear after ignition cycle. Sirius XM favorites do not store.

350000 EQUIPMENT

Lane Assistance Not Available warning present on Instrument cluster. Lane Keep assist function not possible.

284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

110000 ELECTRICAL SYSTEM

046000 SERVICE BRAKES, AIR:ANTILOCK

350000 EQUIPMENT

Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup

110000 ELECTRICAL SYSTEM

Startup battery keeps draining / Vehicle will not start

350000 EQUIPMENT

DTC repair - LKA systems

350000 EQUIPMENT

Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup

010000 STEERING

No Power Steering Assistance at Start of Drive Cycle a?? ADAS Warning

120000 EXTERIOR LIGHTING

The headlamps not fully functioning properly after module replacement.

100000 POWER TRAIN

Customer reports lack of power and/or check engine light on.

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Customer states the weather app is no longer available

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Customer states the weather app is no longer available

110000 ELECTRICAL SYSTEM

Customer states the weather app is no longer available

120000 EXTERIOR LIGHTING

There is moisture inside the headlamp lens

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Weather and Park & Pay Apps disappear after PIVI update

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Weather and Park & Pay Apps disappear after PIVI update

110000 ELECTRICAL SYSTEM

Weather and Park & Pay Apps disappear after PIVI update

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Battery low warning displayed on instrument cluster and/or no-start

110000 ELECTRICAL SYSTEM

Battery low warning displayed on instrument cluster and/or no-start

350000 EQUIPMENT

The sunglass holder wona??t open or does not operate correctly

130000 VISIBILITY/WIPER (PWS)

The wiper blades streak, smear, judder or squeak during operation

130000 VISIBILITY

The wiper blades streak, smear, judder or squeak during operation

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

LOSS OF GPS LOCATION AND CLOCK TIME

350000 EQUIPMENT

LOSS OF GPS LOCATION AND CLOCK TIME

110000 ELECTRICAL SYSTEM

Driving Assistance and Vehicle Dynamics updates

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Pivi - Loss of GPS location and clock time

110000 ELECTRICAL SYSTEM

Pivi - Loss of GPS location and clock time

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Pivi - Loss of GPS location and clock time

110000 ELECTRICAL SYSTEM

Pivi - Loss of GPS location and clock time

100000 POWER TRAIN

Lack of power, MIL on.

350000 EQUIPMENT

FRONT INTERIOR COURTESY LIGHT a?? NON-ILLUMINATION

060000 ENGINE AND ENGINE COOLING

Engine Noise

100000 POWER TRAIN

MISFIRE OR ROUGH RUNNING

100000 POWER TRAIN

MISFIRE OR ROUGH RUNNING

110000 ELECTRICAL SYSTEM

Vehicle Will Not Charge

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Battery low warning displayed on instrument cluster and/or no-start.

110000 ELECTRICAL SYSTEM

Battery low warning displayed on instrument cluster and/or no-start.

110000 ELECTRICAL SYSTEM

PIVI IP 36 , BECM OS 4.0.0

350000 EQUIPMENT

The E-Call light is not active after completing the Pre-Delivery inspection

110000 ELECTRICAL SYSTEM

Startup Battery Reduced State of Charge

110000 ELECTRICAL SYSTEM

Redeveloped profiles. Navigation & phone new functionality & improvements. Enhanced High Voltage battery health monitoring/management for I-Pace. HCM bug fixes. SODs refinements.

346000 COMMUNICATION:MANUFACTURER TELEMATICS

JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.

110000 ELECTRICAL SYSTEM

JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.

353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI

PIVI IP36 , BECM OS 4.0.0 a?? IMPROVED / CHANGED FEATURES

353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

PIVI IP36 , BECM OS 4.0.0 a?? IMPROVED / CHANGED FEATURES

980000 UNKNOWN OR OTHER

PIVI IP36 , BECM OS 4.0.0 a?? IMPROVED / CHANGED FEATURES

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

PIVI IP36 , BECM OS 4.0.0 a?? IMPROVED / CHANGED FEATURES

110000 ELECTRICAL SYSTEM

PIVI IP36 , BECM OS 4.0.0 a?? IMPROVED / CHANGED FEATURES

350000 EQUIPMENT

A customer may report that the front or rear door latch does not operate as expected.

171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

A customer may report that the front or rear door latch does not operate as expected.

162300 STRUCTURE:BODY:DOOR

A customer may report that the front or rear door latch does not operate as expected.

110000 ELECTRICAL SYSTEM

Startup Battery Reduced State of Charge (SOC)

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display

110000 ELECTRICAL SYSTEM

Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display

060000 ENGINE AND ENGINE COOLING

3.0L AJ126 Misfire on New Replacement or REMAN units.

110000 ELECTRICAL SYSTEM

PIVI based "Weather App", which is accessed from the app drawer, voice and can be a home tile is inoperative a?? it does not update with location, does not display any weather-related information and will not recover with new software or ha

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.

350000 EQUIPMENT

Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.

100000 POWER TRAIN

Customer reports, Engine Light is on and engine running rough.

060000 ENGINE AND ENGINE COOLING

Customer reports, Engine Light is on and poor cabin heating.

060000 ENGINE AND ENGINE COOLING

ENGINE MISFIRE

100000 POWER TRAIN

Oil Leak Transmission Oil Cooler Pipes

060000 ENGINE AND ENGINE COOLING

Oil Leak Transmission Oil Cooler Pipes

100000 POWER TRAIN

CHECK ENGINE (AMBER) AND POOR CABIN HEATING

060000 ENGINE AND ENGINE COOLING

CHECK ENGINE (AMBER) AND POOR CABIN HEATING

100000 POWER TRAIN

Malfunction Indicator Lamp

350000 EQUIPMENT

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

350000 EQUIPMENT

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

350000 EQUIPMENT

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

350000 EQUIPMENT

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

Surround camera, 360 Park aid features are not operating

350000 EQUIPMENT

Surround camera, 360 Park aid features are not operating

275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA

Surround camera, 360 Park aid features are not operating

118320 ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR

Surround camera, 360 Park aid features are not operating

020000 SUSPENSION

Chassis Control Module (CHCM) Suspension Warning on Cluster

350000 EQUIPMENT

MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN

119320 ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER

MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN

350000 EQUIPMENT

MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN

119320 ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER

MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Window Regulator mechanical creak

350000 EQUIPMENT

NEAR FIELD SENSING FEATURE DEGRADATION

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

NEAR FIELD SENSING FEATURE DEGRADATION

110000 ELECTRICAL SYSTEM

NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD

118000 ELECTRICAL SYSTEM:SOFTWARE

NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD

110000 ELECTRICAL SYSTEM

UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING

118000 ELECTRICAL SYSTEM:SOFTWARE

UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING

110000 ELECTRICAL SYSTEM

Telematics a?? Unable to activate during PDI

110000 ELECTRICAL SYSTEM

PIVI a?? Loss of GPS location and clock time

110000 ELECTRICAL SYSTEM

USB stick not recognized when inserted into the Front Portable Media Interface Panel

350000 EQUIPMENT

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

350000 EQUIPMENT

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

Showing 100 of 260 bulletins.

NHTSA Safety Investigations, JAGUAR XF

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

RQ, Closed , Model Year: 2010

Fuel Tank Flange Leak

In October 2012, Jaguar Land Rover LLC (JLR) submitted a Defect Information Report (DIR) to NHTSA describing a defect condition that could result in pressurized fuel leaks around the fuel supply line connection on the upper surface of the fuel tank assemblies of approximately 4,152 model year (MY) 2... 010 Jaguar XF vehicles equipped with 5.0L engines and manufactured between April 2009 and January 2010 (Recall 12V-521). The DIR indicated that the fuel system operating pressures of 5.0L gasoline engine XF vehicles may exceed the design specification under certain conditions, which may result in cracks in the fuel tank outlet flange. In January 2010, JLR changed the design of the tank outlet flange from the original version with no internal ribs, part number 9X23-9A309-AC (?AC flange?), to a revised part with internal ribbing reinforcing the area of the flange at the base of the fuel supply port where the cracks were occurring (?AD flange?). The scope of 12V-521 included 43 MY 2011-2012 XF vehicles with 5.0L engines that were equipped with the AC flanges as service replacement parts. In addition, in March 2016, JLR recalled 28 additional MY 2010 XF vehicles built with 5.0L engines and AC flanges that were inadvertently excluded from 12V-521 (Recall 16V-187). The AD flange was later replaced in production by the AE flange, which had internal ribbing like the AD flange and was used by JLR as the remedy part for 12V-521 and 16V-187. All the subject fuel tank flanges (AC, AD & AE) were supplied to JLR by Continental AG (now Vitesco Technologies). By October 2019, JLR had completed the recall remedies for 12V-521 and 16V-187 in 4,080 vehicles, resulting in an overall completion rate of 97 percent.On June 28, 2019, ODI opened RQ19-004 to investigate the scope and remedy for recalls 12V-521 and 16V-187, based on 30 complaints alleging fuel odor or leakage from the tank flange, including 19 in MY 2010 XF 4.2L vehicles equipped with the AC flange and 11 in MY 2010 through 2012 XF 5.0L vehicles equipped with revised flanges (AD/AE flanges) either as original equipment or as remedy parts under the subject recalls.ODI?s analysis of field data gathered under RQ19-004 identified a total of 51 complaints and field reports and 272 warranty claims related to fuel leakage from cracked flanges in the subject vehicles. Thirty-three (33) of the complaints and field reports and 200 of the warranty claims involved MY 2010 XF 4.2L equipped with the unreinforced AC flange, resulting in a complaint rate of 11.4 incidents per thousand vehicles (IPTV) and a claim rate of 6.9 percent. Twelve (12) of the complaints and field reports and 61 of the warranty claims involved MY 2010 ? 2012 XF 5.0L vehicles equipped with AD/AE flanges as original equipment parts, resulting in a complaint rate of 0.8 IPTV and a claim rate of 0.4 percent. Six (6) of the complaints and 11 of the warranty claims involved vehicles remedied under 12V-521 or 16V-187, resulting in a complaint rate of 1.5 IPTV and a claim rate of 0.3 percent.On February 13, 2020, JLR notified NHTSA that it was recalling approximately 2,907 model year MY 2010 Jaguar XF vehicles equipped with 4.2L engines and the AC flange to remedy a fuel tank flange cracking defect (Recall 20V-081). With this recall, there are no remaining products equipped with the unreinforced AC flange that are not under recall. Like the prior recalls, the remedy for 20V-081 involves replacing the AC flange with a modified part with the internal ribbing reinforcement (AE flange).ODI's analysis indicates that Recall 20V-081 addresses the scope concerns with tank flange cracking in the subject vehicles. Based on this analysis, this investRead more

PE, Closed , Model Year: 2013

Powered vehicle rollaway

On December 16, 2016, ODI opened PE16-015 to investigate seven complaints alleging incidents of powered rollaway in model year (MY) 2012 through 2014 Land Rover/Range Rover Evoque and Jaguar XF vehicles. The complaints all alleged that the rollaway incidents occurred after the operators shifted to P... ark and exited the vehicle with the engine left running. All of the incidents alleged that crashes resulted from the unexpected vehicle movement and three alleged injuries. Two of the complaints counted in the opening resume (ID's 10760326 and 10884136) involved the same vehicle and incident. ODI has not received any new complaints since PE16-015 was opened, resulting in current ODI report totals of 6 incidents, 6 crashes and 3 injuries. Field data provided by Jaguar Land Rover (JLR) in response to ODI's information request letter for PE16-015 included 10 allegations of powered rollaway incidents in the subject vehicles, including 9 alleging crashes. Updates provided by JLR through October 25, 2019, have identified one additional powered rollaway allegation in the subject vehicles. The new incident included a crash allegation, bringing the JLR field incident totals to 11 incidents and 10 crashes. None of the JLR reports allege injuries. Two of the JLR reports are duplicates of incidents reported to ODI, resulting in a total of 15 incidents, 14 crashes and 3 injury allegations in the subject vehicles. ODI's analysis of system design and field incident investigative data has not identified any mechanical or electronic faults that have caused subject vehicle transmissions to shift out of Park with no operator input nor has the analysis identified any faults that would result in a failure to execute a valid Park shift selection. JLR's field investigations of powered rollaway incidents have assessed the root cause to be operator error. Based on these assessments and the low rate and declining trend in rollaway incidents, this investigation is closed. The closing of this investigation does not foreclose the Agency from taking further action if warranted or the potential for a future finding that a safety-related defect exists based upon additional information the agency may receive. For more detailed information about field incident analysis for the subject and peer vehicles see the attached report.The ODI reports (VOQs) cited above can be viewed at NHTSA.gov under the following reference numbers with duplicate records shown in parentheses: 10504853, 10548937, 10565212, 10631673, 10760326 (10884136), 10892346.Read more

JAGUAR XF - All Years Overview

Complete safety history for the JAGUAR XF across all model years (2009, 2022).

56 Total Recalls

527 Total Complaints

2 Investigations

25 Reported Crashes

19 Reported Fires

1 Reported Deaths

JAGUAR XF - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2023 (current)	0	1
2022	1	3	View
2021	1	0	View
2018	3	2	View
2017	2	9	View
2016	0	7	View
2015	5	32	View
2014	7	17	View
2013	12	54	View
2012	5	47	View
2011	4	97	View
2010	10	134	View
2009	6	124	View

Other JAGUAR Models

Model	Recalls	Complaints
F-PACE	260	192	View
F-TYPE	242	55	View
I-PACE	235	266	View
XJS	59	108	View
XJ6	43	177	View
XJ	40	179	View
E-PACE	33	29	View
XK	32	60	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2023 JAGUAR XF

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2023 JAGUAR XF

Safety Technology

Technical Service Bulletins, 2023 JAGUAR XF

Most Affected Components

NHTSA Safety Investigations, JAGUAR XF

JAGUAR XF - All Years Overview

JAGUAR XF - Year by Year

Other JAGUAR Models