2018 JAGUAR XF

3 recalls, 2 complaints - 948 TSBs

AIR BAGS

Defect Description

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2018 XF Sportbrake vehicles. The Supplemental Restraint System (SRS) calibration may be incorrect, possibly causing the frontal air bags to deploy improperly in a low speed crash.

Consequence

In the event of a crash, the driver and the front seat passenger may not be properly protected by the frontal air bags, increasing their risk of injury.

Remedy

Jaguar will notify owners, and dealers will update the software for the air bag system, free of charge. The recall is expected to begin April 6, 2018. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H090.

307 vehicles affected

Manufacturer: Jaguar Land Rover North America, LLC

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

Defect Description

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2018 Jaguar XE, XF, E-PACE, F-PACE and F-TYPE vehicles equipped with a 2.0L gasoline engine. The fuel rail end caps may leak, possibly resulting in fuel vapor or liquid fuel leaking into the engine bay.

Consequence

A fuel leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

Remedy

Jaguar will notify owners, and dealers will replace the fuel rail, free of charge. The recall began on March 8, 2018. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H081.

10,073 vehicles affected

Manufacturer: Jaguar Land Rover North America, LLC

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Defect Description

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 Jaguar XF and F-Pace, 2016-2017 Jaguar XJ and 2018 Jaguar XE vehicles. The instrument cluster (IC) may intermittently go blank.

Consequence

A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.

Remedy

Jaguar will notify owners, and dealers will update the vehicle software, free of charge. The recall is expected to begin December 19, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H056.

7,036 vehicles affected

Manufacturer: Jaguar Land Rover North America, LLC

Complaint Statistics

2 total complaints

Top Reported Components

Component	Complaints
STRUCTURE:BODY	1
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL	1

Incident date: Oct 29, 2021

The contact owns a 2018 Jaguar XF. The contact stated that while driving approximately 65-70 mph on the highway, the gear fault indicator light illuminated. The transaxle fractured and the vehicle failed to accelerate. The contact was able to move to the shoulder. The vehicle was towed to the contac... Read more

Incident date: Jun 13, 2021

The rear left hand door will not close fully or lock. The door is ajar. The door could open at any time, and during an accident, since it is not latched, would produce results unlike the approved tested vehicle. This is the second time the latch has failed in less than 6 months and will leave the v... Read more

NHTSA Safety Ratings, 2018 JAGUAR XF

2018 Jaguar XF 4 DR RWD

Category	Rating
Rollover Risk	0.0%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2018 JAGUAR XF

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
3.0L 6-cyl, Automatic (S8) (Rear-Wheel Drive)	20.0	29.0	23.0	Premium	$3,350
2.0L 4-cyl, Automatic (S8) (Rear-Wheel Drive)	25.0	34.0	28.0	Premium	$2,750
2.0L 4-cyl, Automatic (S8) (Rear-Wheel Drive)	31.0	42.0	35.0	Diesel	$2,250

CO2 Emissions: 377.0 g/mile (Midsize Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2018 JAGUAR XF

948 manufacturer communications from 510 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	212
350000 EQUIPMENT	121
100000 POWER TRAIN	80
060000 ENGINE AND ENGINE COOLING	50
060000 ENGINE (PWS)	50
118000 ELECTRICAL SYSTEM:SOFTWARE	39
356000 EQUIPMENT ADAPTIVE/MOBILITY	25
353000 EQUIPMENT:ELECTRICAL	24

143110 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:STATUS INDICATOR LAMP/LIGHT

A Customer may complain of an SRS system warning message being displayed on the instrument panel.

140000 AIR BAGS

A Customer may complain of an SRS system warning message being displayed on the instrument panel.

100000 POWER TRAIN

A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorr

080000 FUEL SYSTEM, DIESEL

350000 EQUIPMENT

080000 FUEL SYSTEM, DIESEL

061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

100000 POWER TRAIN

Certain 2017 to 2019MY Jaguar vehicles equipped with Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness st

060000 ENGINE AND ENGINE COOLING

After thermostat replacement, the instrument cluster says that the engine is overheating while driving.

100000 POWER TRAIN

After thermostat replacement, the instrument cluster says that the engine is overheating while driving.

350000 EQUIPMENT

Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware

110000 ELECTRICAL SYSTEM

Startup battery keeps draining / Vehicle will not start

100000 POWER TRAIN

Customer reports lack of power and/or check engine light on.

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Weather and Park & Pay Apps disappear after PIVI update

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Weather and Park & Pay Apps disappear after PIVI update

110000 ELECTRICAL SYSTEM

Weather and Park & Pay Apps disappear after PIVI update

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Battery low warning displayed on instrument cluster and/or no-start

110000 ELECTRICAL SYSTEM

Battery low warning displayed on instrument cluster and/or no-start

350000 EQUIPMENT

The sunglass holder wona??t open or does not operate correctly

130000 VISIBILITY/WIPER (PWS)

The wiper blades streak, smear, judder or squeak during operation

130000 VISIBILITY

The wiper blades streak, smear, judder or squeak during operation

100000 POWER TRAIN

Lack of power, MIL on.

100000 POWER TRAIN

MISFIRE OR ROUGH RUNNING

100000 POWER TRAIN

MISFIRE OR ROUGH RUNNING

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Battery low warning displayed on instrument cluster and/or no-start.

110000 ELECTRICAL SYSTEM

Battery low warning displayed on instrument cluster and/or no-start.

346000 COMMUNICATION:MANUFACTURER TELEMATICS

JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.

110000 ELECTRICAL SYSTEM

JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.

350000 EQUIPMENT

A customer may report that the front or rear door latch does not operate as expected.

171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

A customer may report that the front or rear door latch does not operate as expected.

162300 STRUCTURE:BODY:DOOR

A customer may report that the front or rear door latch does not operate as expected.

100000 POWER TRAIN

MISFIRE ON NEW REPLACEMENT OR REMAN UNITS a?? AJ126

060000 ENGINE AND ENGINE COOLING

MISFIRE ON NEW REPLACEMENT OR REMAN UNITS a?? AJ126

060000 ENGINE AND ENGINE COOLING

3.0L AJ126 Misfire on New Replacement or REMAN units.

100000 POWER TRAIN

Amber Malfunction Indicator Lamp (MIL) Displayed a?? Engine May Not Start With Multiple DTCs Present

060000 ENGINE AND ENGINE COOLING

Amber Malfunction Indicator Lamp (MIL) Displayed a?? Engine May Not Start With Multiple DTCs Present

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.

350000 EQUIPMENT

Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.

060000 ENGINE AND ENGINE COOLING

Customer reports, Engine Light is on and poor cabin heating.

100000 POWER TRAIN

Customer reports, Engine Light is on and engine running rough.

060000 ENGINE AND ENGINE COOLING

ENGINE MISFIRE

100000 POWER TRAIN

CHECK ENGINE (AMBER) AND POOR CABIN HEATING

060000 ENGINE AND ENGINE COOLING

CHECK ENGINE (AMBER) AND POOR CABIN HEATING

100000 POWER TRAIN

Malfunction Indicator Lamp

350000 EQUIPMENT

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

350000 EQUIPMENT

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

350000 EQUIPMENT

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

350000 EQUIPMENT

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

100000 POWER TRAIN

Engine a??knockinga?? noise on start up after a new AJ20-D4 service engine has been fitted.

060000 ENGINE AND ENGINE COOLING

Engine a??knockinga?? noise on start up after a new AJ20-D4 service engine has been fitted.

353000 EQUIPMENT:ELECTRICAL

SOS Limited Availability or SOS Not available warning message displayed

350000 EQUIPMENT

SOS Limited Availability or SOS Not available warning message displayed

020000 SUSPENSION

Chassis Control Module (CHCM) Suspension Warning on Cluster

119320 ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER

MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN

350000 EQUIPMENT

MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN

119320 ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER

MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN

350000 EQUIPMENT

MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN

350000 EQUIPMENT

SOS LIMITED AVAILABILITY SOS NOT AVAILABLE

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Window Regulator mechanical creak

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

NEAR FIELD SENSING FEATURE DEGRADATION

350000 EQUIPMENT

NEAR FIELD SENSING FEATURE DEGRADATION

118000 ELECTRICAL SYSTEM:SOFTWARE

NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD

110000 ELECTRICAL SYSTEM

NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD

118000 ELECTRICAL SYSTEM:SOFTWARE

UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING

110000 ELECTRICAL SYSTEM

UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING

100000 POWER TRAIN

Vehicle will have a lack of power, drivability issues, and possible check engine light on.

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

350000 EQUIPMENT

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

350000 EQUIPMENT

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

350000 EQUIPMENT

MHEV DC/DC CONVERTER NOISY, LOW BATTERY WARNING ILLUMINATED.

020000 SUSPENSION

CHASSIS CONTROL MODULE (CHCM) SUSPENSION WARNING ON CLUSTER

100000 POWER TRAIN

ENGINE MALFUNCTION INDICATOR LAMP ILLUMINATED

010000 STEERING

Transfer Case Judder with Steering Input Applied

110000 ELECTRICAL SYSTEM

Vehicle will have a lack of power, drivability issues, and possible check engine light on.

100000 POWER TRAIN

Driveline Noise or Vibration

100000 POWER TRAIN

Vehicle smoking from tailpipe, lack of power and MIL on.

060000 ENGINE AND ENGINE COOLING

Vehicle smoking from tailpipe, lack of power and MIL on.

110000 ELECTRICAL SYSTEM

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger

100000 POWER TRAIN

EMISSION RECALLS

060000 ENGINE (PWS)

ENGINE MISFIRE OR ROUGH RUNNING

100000 POWER TRAIN

A Powertrain Control Module (PCM) software diagnostic monitoring routine contains a software error.

060000 ENGINE AND ENGINE COOLING

ENGINE MISFIRE OR ROUGH RUNNING

060000 ENGINE AND ENGINE COOLING

ENGINE MISFIRE OR ROUGH RUNNING

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

EMISSION RECALLS - FUELING ADAPTIONS

100000 POWER TRAIN

EMISSION RECALLS - FUELING ADAPTIONS

220000 SEATS

A customer may report a rattle tyle noise from the front seat base area.

138700 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:ENGINE COOLANT HOSES AND FITTINGS

Thermostat coolant leak - Evident fluid leak from the engine compartment and the "Coolant Level Low" warning message may be on the cluster

100000 POWER TRAIN

Thermostat coolant leak - Evident fluid leak from the engine compartment and the "Coolant Level Low" warning message may be on the cluster

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting.

110000 ELECTRICAL SYSTEM

Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting.

346000 COMMUNICATION:MANUFACTURER TELEMATICS

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger

350000 EQUIPMENT

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger

220000 SEATS

A customer may report a rattle tyle noise from the front seat base area.

350000 EQUIPMENT

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger

060000 ENGINE AND ENGINE COOLING

Thermostat coolant leak

110000 ELECTRICAL SYSTEM

USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating

103200 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT

8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.

Showing 100 of 948 bulletins.

NHTSA Safety Investigations, JAGUAR XF

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

RQ, Closed , Model Year: 2010

Fuel Tank Flange Leak

In October 2012, Jaguar Land Rover LLC (JLR) submitted a Defect Information Report (DIR) to NHTSA describing a defect condition that could result in pressurized fuel leaks around the fuel supply line connection on the upper surface of the fuel tank assemblies of approximately 4,152 model year (MY) 2... 010 Jaguar XF vehicles equipped with 5.0L engines and manufactured between April 2009 and January 2010 (Recall 12V-521). The DIR indicated that the fuel system operating pressures of 5.0L gasoline engine XF vehicles may exceed the design specification under certain conditions, which may result in cracks in the fuel tank outlet flange. In January 2010, JLR changed the design of the tank outlet flange from the original version with no internal ribs, part number 9X23-9A309-AC (?AC flange?), to a revised part with internal ribbing reinforcing the area of the flange at the base of the fuel supply port where the cracks were occurring (?AD flange?). The scope of 12V-521 included 43 MY 2011-2012 XF vehicles with 5.0L engines that were equipped with the AC flanges as service replacement parts. In addition, in March 2016, JLR recalled 28 additional MY 2010 XF vehicles built with 5.0L engines and AC flanges that were inadvertently excluded from 12V-521 (Recall 16V-187). The AD flange was later replaced in production by the AE flange, which had internal ribbing like the AD flange and was used by JLR as the remedy part for 12V-521 and 16V-187. All the subject fuel tank flanges (AC, AD & AE) were supplied to JLR by Continental AG (now Vitesco Technologies). By October 2019, JLR had completed the recall remedies for 12V-521 and 16V-187 in 4,080 vehicles, resulting in an overall completion rate of 97 percent.On June 28, 2019, ODI opened RQ19-004 to investigate the scope and remedy for recalls 12V-521 and 16V-187, based on 30 complaints alleging fuel odor or leakage from the tank flange, including 19 in MY 2010 XF 4.2L vehicles equipped with the AC flange and 11 in MY 2010 through 2012 XF 5.0L vehicles equipped with revised flanges (AD/AE flanges) either as original equipment or as remedy parts under the subject recalls.ODI?s analysis of field data gathered under RQ19-004 identified a total of 51 complaints and field reports and 272 warranty claims related to fuel leakage from cracked flanges in the subject vehicles. Thirty-three (33) of the complaints and field reports and 200 of the warranty claims involved MY 2010 XF 4.2L equipped with the unreinforced AC flange, resulting in a complaint rate of 11.4 incidents per thousand vehicles (IPTV) and a claim rate of 6.9 percent. Twelve (12) of the complaints and field reports and 61 of the warranty claims involved MY 2010 ? 2012 XF 5.0L vehicles equipped with AD/AE flanges as original equipment parts, resulting in a complaint rate of 0.8 IPTV and a claim rate of 0.4 percent. Six (6) of the complaints and 11 of the warranty claims involved vehicles remedied under 12V-521 or 16V-187, resulting in a complaint rate of 1.5 IPTV and a claim rate of 0.3 percent.On February 13, 2020, JLR notified NHTSA that it was recalling approximately 2,907 model year MY 2010 Jaguar XF vehicles equipped with 4.2L engines and the AC flange to remedy a fuel tank flange cracking defect (Recall 20V-081). With this recall, there are no remaining products equipped with the unreinforced AC flange that are not under recall. Like the prior recalls, the remedy for 20V-081 involves replacing the AC flange with a modified part with the internal ribbing reinforcement (AE flange).ODI's analysis indicates that Recall 20V-081 addresses the scope concerns with tank flange cracking in the subject vehicles. Based on this analysis, this investRead more

PE, Closed , Model Year: 2013

Powered vehicle rollaway

On December 16, 2016, ODI opened PE16-015 to investigate seven complaints alleging incidents of powered rollaway in model year (MY) 2012 through 2014 Land Rover/Range Rover Evoque and Jaguar XF vehicles. The complaints all alleged that the rollaway incidents occurred after the operators shifted to P... ark and exited the vehicle with the engine left running. All of the incidents alleged that crashes resulted from the unexpected vehicle movement and three alleged injuries. Two of the complaints counted in the opening resume (ID's 10760326 and 10884136) involved the same vehicle and incident. ODI has not received any new complaints since PE16-015 was opened, resulting in current ODI report totals of 6 incidents, 6 crashes and 3 injuries. Field data provided by Jaguar Land Rover (JLR) in response to ODI's information request letter for PE16-015 included 10 allegations of powered rollaway incidents in the subject vehicles, including 9 alleging crashes. Updates provided by JLR through October 25, 2019, have identified one additional powered rollaway allegation in the subject vehicles. The new incident included a crash allegation, bringing the JLR field incident totals to 11 incidents and 10 crashes. None of the JLR reports allege injuries. Two of the JLR reports are duplicates of incidents reported to ODI, resulting in a total of 15 incidents, 14 crashes and 3 injury allegations in the subject vehicles. ODI's analysis of system design and field incident investigative data has not identified any mechanical or electronic faults that have caused subject vehicle transmissions to shift out of Park with no operator input nor has the analysis identified any faults that would result in a failure to execute a valid Park shift selection. JLR's field investigations of powered rollaway incidents have assessed the root cause to be operator error. Based on these assessments and the low rate and declining trend in rollaway incidents, this investigation is closed. The closing of this investigation does not foreclose the Agency from taking further action if warranted or the potential for a future finding that a safety-related defect exists based upon additional information the agency may receive. For more detailed information about field incident analysis for the subject and peer vehicles see the attached report.The ODI reports (VOQs) cited above can be viewed at NHTSA.gov under the following reference numbers with duplicate records shown in parentheses: 10504853, 10548937, 10565212, 10631673, 10760326 (10884136), 10892346.Read more

JAGUAR XF - All Years Overview

Complete safety history for the JAGUAR XF across all model years (2009, 2022).

56 Total Recalls

527 Total Complaints

2 Investigations

25 Reported Crashes

19 Reported Fires

1 Reported Deaths

JAGUAR XF - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2023	0	1	View
2022	1	3	View
2021	1	0	View
2018 (current)	3	2
2017	2	9	View
2016	0	7	View
2015	5	32	View
2014	7	17	View
2013	12	54	View
2012	5	47	View
2011	4	97	View
2010	10	134	View
2009	6	124	View

Other JAGUAR Models

Model	Recalls	Complaints
F-PACE	260	192	View
F-TYPE	242	55	View
I-PACE	235	266	View
XJS	59	108	View
XJ6	43	177	View
XJ	40	179	View
E-PACE	33	29	View
XK	32	60	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2018 JAGUAR XF

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2018 JAGUAR XF

Safety Technology

EPA Fuel Economy, 2018 JAGUAR XF

Technical Service Bulletins, 2018 JAGUAR XF

Most Affected Components

NHTSA Safety Investigations, JAGUAR XF

JAGUAR XF - All Years Overview

JAGUAR XF - Year by Year

Other JAGUAR Models