2017 JAGUAR XF Recalls, Complaints & Safety

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Defect Description

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 Jaguar XF and F-Pace, 2016-2017 Jaguar XJ and 2018 Jaguar XE vehicles. The instrument cluster (IC) may intermittently go blank.

Consequence

A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.

Remedy

Jaguar will notify owners, and dealers will update the vehicle software, free of charge. The recall is expected to begin December 19, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H056.

7,036 vehicles affected

Manufacturer: Jaguar Land Rover North America, LLC

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Defect Description

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017 XF vehicles. The affected vehicles may have a cracked left hand inner sill panel. In the event of a crash involving a left hand impact, the cracked sill panel may result in the underfloor fuel lines rupturing and leaking fuel.

Consequence

A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy

Jaguar will notify owners, and dealers will inspect the vehicle's left inner sill panel. If cracks are found, Jaguar will repurchase the vehicle and supply the customer with a new vehicle, free of charge. The recall began April 7, 2017. Owners may contact Jaguar customer service at 1-800-452-4827... Read more

9 vehicles affected

Manufacturer: Jaguar Land Rover North America, LLC

Complaint Statistics

6 total complaints 1 crashes 1 injuries

Top Reported Components

Component	Complaints
SERVICE BRAKES	1
TIRES	1
WHEELS	1
AIR BAGS	1
ELECTRICAL SYSTEM	1
STRUCTURE:BODY	1

Incident date: Jun 1, 2022

The contact's son owns a 2017 Jaguar XF. The contact stated that there was water inside the trunk of the vehicle where the battery was located. The contact was unaware of the location of the leak. The contact stated that the electrical wiring was corroded from the water intrusion. The contact was co... Read more

Incident date: Jun 1, 2022

Incident date: Nov 22, 2020

TL* THE CONTACT OWNED A 2017 JAGUAR XF. THE CONTACT STATED THAT WHILE STOPPED AT A RAILROAD CROSSING, ANOTHER VEHICLE REAR ENDED HIM WHICH KNOCKED HIS VEHICLE INTO THE MOVING TRAIN. THE CONTACT IMMEDIATELY EXITED THE VEHICLE AS THE MOVING TRAIN CLIPPED THE FRONT END OF THE VEHICLE. THE AIR BAGS DID ... Read more

Crash 1 injured

Incident date: Jul 4, 2019

TIRE FAILURE. NATIONWIDE RECALL ADVISED. MY VEHICLE HAS 13,600 MILES HAS PIRELLI CINTURATO P7 ALL SEASON. THE CAR HAD AN ALIGNMENT AT ABOUT 7,000 MILES AT THE DEALER, JAGUAR ORLANDO, ON 10/8/19. ON 7/4/19, WHILE DRIVING ON HWY 408 IN ORLANDO A SEVERE VIBRATION STARTED AT ABOUT 60 MPH. UP UNTI... Read more

Incident date: Jul 4, 2019

Incident date: Dec 15, 2016

TL* THE CONTACT OWNS A 2017 JAGUAR XF. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE CONTINUED TO OPERATE. THE CONTACT SHIFTED INTO NEUTRAL TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, BUT FAILED TO PROVIDE A DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED... Read more

EPA Fuel Economy — 2017 JAGUAR XF

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
3.0L 6-cyl, Automatic (S8) (Rear-Wheel Drive)	20.0	29.0	23.0	Premium	$3,000
2.0L 4-cyl, Automatic (S8) (Rear-Wheel Drive)	31.0	42.0	35.0	Diesel	$2,300

CO2 Emissions: 377.0 g/mile (Midsize Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

NHTSA Safety Investigations — JAGUAR XF

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

RQ — Closed — Model Year: 2012

Fuel Tank Flange Leak

In October 2012, Jaguar Land Rover LLC (JLR) submitted a Defect Information Report (DIR) to NHTSA describing a defect condition that could result in pressurized fuel leaks around the fuel supply line connection on the upper surface of the fuel tank assemblies of approximately 4,152 model year (MY) 2... 010 Jaguar XF vehicles equipped with 5.0L engines and manufactured between April 2009 and January 2010 (Recall 12V-521). The DIR indicated that the fuel system operating pressures of 5.0L gasoline engine XF vehicles may exceed the design specification under certain conditions, which may result in cracks in the fuel tank outlet flange. In January 2010, JLR changed the design of the tank outlet flange from the original version with no internal ribs, part number 9X23-9A309-AC (?AC flange?), to a revised part with internal ribbing reinforcing the area of the flange at the base of the fuel supply port where the cracks were occurring (?AD flange?). The scope of 12V-521 included 43 MY 2011-2012 XF vehicles with 5.0L engines that were equipped with the AC flanges as service replacement parts. In addition, in March 2016, JLR recalled 28 additional MY 2010 XF vehicles built with 5.0L engines and AC flanges that were inadvertently excluded from 12V-521 (Recall 16V-187). The AD flange was later replaced in production by the AE flange, which had internal ribbing like the AD flange and was used by JLR as the remedy part for 12V-521 and 16V-187. All the subject fuel tank flanges (AC, AD & AE) were supplied to JLR by Continental AG (now Vitesco Technologies). By October 2019, JLR had completed the recall remedies for 12V-521 and 16V-187 in 4,080 vehicles, resulting in an overall completion rate of 97 percent.On June 28, 2019, ODI opened RQ19-004 to investigate the scope and remedy for recalls 12V-521 and 16V-187, based on 30 complaints alleging fuel odor or leakage from the tank flange, including 19 in MY 2010 XF 4.2L vehicles equipped with the AC flange and 11 in MY 2010 through 2012 XF 5.0L vehicles equipped with revised flanges (AD/AE flanges) either as original equipment or as remedy parts under the subject recalls.ODI?s analysis of field data gathered under RQ19-004 identified a total of 51 complaints and field reports and 272 warranty claims related to fuel leakage from cracked flanges in the subject vehicles. Thirty-three (33) of the complaints and field reports and 200 of the warranty claims involved MY 2010 XF 4.2L equipped with the unreinforced AC flange, resulting in a complaint rate of 11.4 incidents per thousand vehicles (IPTV) and a claim rate of 6.9 percent. Twelve (12) of the complaints and field reports and 61 of the warranty claims involved MY 2010 ? 2012 XF 5.0L vehicles equipped with AD/AE flanges as original equipment parts, resulting in a complaint rate of 0.8 IPTV and a claim rate of 0.4 percent. Six (6) of the complaints and 11 of the warranty claims involved vehicles remedied under 12V-521 or 16V-187, resulting in a complaint rate of 1.5 IPTV and a claim rate of 0.3 percent.On February 13, 2020, JLR notified NHTSA that it was recalling approximately 2,907 model year MY 2010 Jaguar XF vehicles equipped with 4.2L engines and the AC flange to remedy a fuel tank flange cracking defect (Recall 20V-081). With this recall, there are no remaining products equipped with the unreinforced AC flange that are not under recall. Like the prior recalls, the remedy for 20V-081 involves replacing the AC flange with a modified part with the internal ribbing reinforcement (AE flange).ODI's analysis indicates that Recall 20V-081 addresses the scope concerns with tank flange cracking in the subject vehicles. Based on this analysis, this investRead more

Year	Recalls	Complaints
2022	29	3	View
2021	96	0	View
2018	3	2	View
2017 (current)	2	6
2016	0	7	View
2015	6	32	View
2014	7	17	View
2013	13	51	View
2012	6	47	View
2011	5	97	View
2010	11	134	View
2009	6	124	View

Model	Recalls	Complaints
F-PACE	260	192	View
F-TYPE	242	55	View
I-PACE	235	266	View
XJS	59	108	View
XJ6	43	177	View
XJ	40	179	View
E-PACE	33	29	View
XK	32	60	View

2017 JAGUAR XF

Complaint Statistics

Top Reported Components

EPA Fuel Economy — 2017 JAGUAR XF

NHTSA Safety Investigations — JAGUAR XF

JAGUAR XF — All Years Overview

JAGUAR XF — Year by Year

Other JAGUAR Models