2012 JAGUAR XF

5 recalls, 47 complaints - 693 TSBs

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2014-2015 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipa... Read more

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy

Jaguar will notify owners, and dealers will replace the front passenger air bag assembly, free of charge. The recall began June 27, 2018. Owners may contact 1-800-452-4827. Jaguar's number for this recall is J072.

16,532 vehicles affected

Manufacturer: Jaguar Land Rover North America, LLC

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2012 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), a... Read more

Consequence

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy

Jaguar will notify owners, and dealers will replace the passenger frontal air bag assembly, free of charge. The recall began December 18, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J070.

8,114 vehicles affected

Manufacturer: Jaguar Land Rover North America, LLC

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Defect Description

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2009, 2011, 2012 and 2015 XF vehicles manufactured February 6, 2008 to October 20, 2014. In the affected vehicles, the driver frontal air bags may be missing a chemical enhancer required for the second stage deployment, r... Read more

Consequence

An air bag that inflates improperly increases the risk of injury.

Remedy

Jaguar will notify owners, and dealers will replace the driver frontal air bag module, free of charge. The recall began on May 5, 2016. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J065.

5 vehicles affected

Manufacturer: Jaguar Land Rover North America, LLC

FUEL SYSTEM, GASOLINE

Defect Description

Jaguar is recalling certain model year 2010-2012 XF vehicles equipped with a 5.0L gasoline engine. The affected vehicles may have a fuel tank fuel outlet flange that may crack.

Consequence

The cracked flange may result in fuel leakage onto the ground. This leaking fuel, in the presence of an ignition source, may result in a vehicle fire.

Remedy

Jaguar will notify owners, and dealers will replace the affected fuel tank fuel outlet flanges, free of charge. The recall began on December 20, 2012. Owners may contact Jaguar at 1-800-452-4827.

4,195 vehicles affected

Manufacturer: Jaguar Land Rover North America, LLC

EQUIPMENT:OTHER:LABELS

Defect Description

JAGUAR IS RECALLING CERTAIN MODEL YEAR 2012 XF VEHICLES, MANUFACTURED FROM SEPTEMBER 7, 2011, THROUGH NOVEMBER 24, 2011, FOR AN INCORRECT CERTIFICATION LABEL. SINCE THE GROSS VEHICLE WEIGHT RATING (GVWR) IS STATED INCORRECTLY, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF PART 567, CERTI... Read more

Consequence

CUSTOMERS MAY UNKNOWINGLY EXCEED THE GVWR. EXCEEDING THE GVWR OF THE VEHICLE, CAN LEAD TO LOSS OF VEHICLE STABILITY, INCREASING THE RISK OF A CRASH.

Remedy

JAGUAR WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE LABEL. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 23, 2012. OWNERS MAY CONTACT JAGUAR AT 1-800-452-4827.

51 vehicles affected

Manufacturer: JAGUAR LAND ROVER NORTH AMERICA, LLC

Complaint Statistics

47 total complaints 3 crashes 2 fires

Top Reported Components

Component	Complaints
FUEL/PROPULSION SYSTEM	13
ENGINE	13
AIR BAGS	5
UNKNOWN OR OTHER	4
VEHICLE SPEED CONTROL	2
STRUCTURE:BODY	2
SERVICE BRAKES	2
STEERING	1
VISIBILITY/WIPER	1
WHEELS	1

Incident date: Dec 1, 2022

I was driving my 2012 Jaguar XF on Highway 75 my car began to go from drive to neutral and changing gears on his own and I almost got hit by a semi-truck with the vehicle slowing down eventually I made it home with the vehicle and put it in park and never came out park again, the gear box had locked... Read more

Incident date: Dec 1, 2022

Incident date: Nov 4, 2022

Fuel tank is leaking fuel from the top of the tank. Fuel is visibly leaking, I must exit the vehicle to air out and breathe. I’ve had multiple medical visits for headaches. Jaguar/Land Rover has had multiple fuel recalls, but have told me my car is not covered.

Incident date: Aug 3, 2022

The dealer said that they fixed the recall, which is not true, because it came back so fast, it just unreal, the manufacture is one who should care about that, i was driving my kid to school wen the car started to shake badly, so i thought its kunda danger to my family !

Incident date: Aug 3, 2022

Incident date: Mar 21, 2022

Car shutdown powers completely off in rush hour speed traffic and will not do anything cant get it in gear or anything do to faulty electric components and faulty fuel pump and its components this is completely a fatality waiting to happen for the car owners and the on coming traffic vehicles this i... Read more

Crash

Incident date: Mar 21, 2022

Crash

Incident date: Mar 21, 2022

Crash

Incident date: Apr 2, 2021

CAR STARTED SMELLING LIKE GAS AND GARAGE HAD SMELL. TODAY 4/15/2021 NOTICED FUEL DRIPPING UNDER THE FUEL TANK AREA.

Incident date: Feb 27, 2021

JAGUAR CUSTOM IS HAVING PROBLEM WITH THE PLASTIC COOLANT OUTLET PIPE AND THE CROSSOVER PIPE LEAKING THERE WAS THREE CUSTOM THERE AT THE SAME TIME I WAS THERE WITH THE SAME PROBLEM WHICH IS A COSTLY PROBLEM JAGUAR WANT $3,700 TO FIX THIS PROBLEM JUGUAR SUCH BE MADE TO CORRECT THIS PROBLEM AND STOP F... Read more

Incident date: Jul 2, 2020

THIS IS THE 3RD TIME SINCE I HAVE OWN THIS VEHICLE THE ANTIFREEZE PIPES HAVE BEEN REPLACED. THE LAST TIME THE VEHICLE WARNING LOW BATTERY LIGHT CAME ON WHILE DRIVING DOWN THE INTERSTATE, THEN EVERYTHING ON THE CAR STARTED SHUTTING DOWN. THE CAR OVERHEATED AND BLEW ALL THE FLUID LINES. ACCORDING TO J... Read more

Incident date: Sep 15, 2020

TL* THE CONTACT OWNS A 2012 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING THE DASHBOARD LEATHER INTERIOR DETACHED FROM THE BASE OBSTRUCTING THE CONTACT'S VIEW. THE CONTACT MENTIONED AN ABNORMAL ODOR ON THE INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO GALPIN JAGUAR (15500 ROSCOE BLVD, VAN NUYS, CA... Read more

Incident date: Sep 15, 2020

Incident date: Jan 8, 2018

TIMING CHAIN NOISE THE ENGINE MAKES A LOUD TIMING CHAIN NOISE WHICH IS LEADING TO TIMING CHAIN FAILURE WHICH CAN LEAD TO FATALITIES

Incident date: Oct 4, 2019

COOLANT LEAK CAUSED BY BAD PLASTIC PARTS, ESPECIALLY THE CROSSOVER PIPE WHICH WAS MADE AS A WELDED TOGETHER PIECE. LUCKILY, I HAD A WARNING THAT MY COOLANT WAS LOW AND CONTINUED TO FILL THE COOLANT UP TILL I COULD BRING THE CAR IN FOR SERVICE AND REPLACEMENT OF THE WATER PUMP AND PLASTIC PARTS AS ... Read more

Incident date: May 20, 2016

DASHBOARD IS COMING APART I HEARD DUE TO JAGUARS FAULTY BONDING AGENT THEY USED. THE DEALER TOLD ME ITS FROM THE SUN WHICH IS NOT TRUE

Incident date: Aug 1, 2019

TIMING CHAIN GUIDES WEAR VERY EASILY MAKE OF WEAK OR POOR QUALITY METAL.

Incident date: Jul 18, 2019

I TOOK MY CAR IN FOR AN ALIGNMENT. AFTER CHECKING UNDER THE CAR, THE MECHANICS REALIZED THAT THE COOLANT TUBING WAS MADE OF PLASTIC AND BROKE. THEY STATED THAT IF I DROVE THE CAR, I WOULD BE IN DANGER OF THE CAR SMOKING AND MAYBE CATCHING FIRE. I HAD TO REPLACE THE COOLANT. I WAS INFORMED THE JA... Read more

Incident date: Apr 1, 2019

TL* THE CONTACT OWNS A 2012 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE PRODUCED THICK SMOKE, LOST FUEL, HAD AN ABNORMAL FUEL ODOR, FAILED TO ACCELERATE OCCASIONALLY, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, AND "RESTRICTED PERFORMANCE" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOW... Read more

Fire

Incident date: Apr 1, 2019

Fire

Incident date: Mar 8, 2019

WHEN MY CAR WAS DIAGNOSED IT SAID THAT ALL 8 CYLINDERS WERE MISFIRING. I WAS INFORMED THAT IT IS ALMOST IMPOSSIBLE FOR ALL 8 CYLINDERS TO GO OUT AT THE SAME TIME. I WAS INFORMED THAT THERE WAS AN EMISSION RECALL ON SOME JAGUAR AND MY VIN NUMBER FALLS WITHIN THAT RANGE. HOWEVER THE ONLY RECALL THAT P... Read more

Incident date: Nov 5, 2018

IN 2012 JAGUAR HAD A RECALL ON SOME OF THEIR FX MODEL CARS DUE TO FAULTY FUEL TANK FLANGE ISSUES THAT COULD CAUSE THE CARS TO CATCH FIRE. THE NHTSA CAMPAIGN # WAS 12V521000, THE RECALL # WAS: J027 & THE POTENTIAL NUMBER OF UNITS AFFECTED WAS 4,195. IN THE DOCUMENT I'VE ENCLOSED, YOU'LL SEE THAT MY V... Read more

Incident date: Oct 15, 2018

TPMS FAILURE. THIS WARNING SUDDENLY APPEARED. CONTACTED JAGUAR AND THEY ARE SAYING THAT THEY ARE HEARING MORE AND MORE ABOUT THEM, HOWEVER, THERE IS NO FIX. THEY RECOMMENDED THAT I GO TO A TIRE SHOP AND HAVE THEM SCAN THE SENSORS, WHICH I DID. THEY SCANNED ALL FOUR SENSORS AND THEY SCANNED AS FIN... Read more

Incident date: Sep 20, 2018

TL* THE CONTACT OWNS A 2012 JAGUAR XF. THE CONTACT STATED THAT THE FUEL TANK INDICATOR ILLUMINATED EVEN THOUGH THERE WAS HALF A TANK OF FUEL IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO RECOMMENDED THE FUEL PUMP BE REPLACED. THE DEALER (JAGUAR COLUMBIA, 540 JAMIL RD, SUITE A,... Read more

Incident date: Jul 9, 2018

IT STARTED OFF AS A SMALL COOLANT LEAK BUT AFTER SPOTTING COOLANT ON THE OVERFLOW HOSE, I NOTICED A CRACK IN THE PLASTIC HOSE. REPLACING THAT HOSE DIDN'T STOP THE PROBLEM; COOLANT KEPT LEAKING AND I HAD TO BUY ANOTHER BOTTLE. I THEN BROUGHT MY CAR TO A MECHANIC WHO PRESSURE TESTED IT AND SAID THE W... Read more

Incident date: Jul 1, 2018

DASHBOARD IS COMING ABOUT CAUSING VISUAL IMPAIRMENT TO ROAD

Incident date: Jul 1, 2018

DASHBOARD IS COMING ABOUT CAUSING VISUAL IMPAIRMENT TO ROAD

Incident date: May 16, 2018

I WAS DRIVING (IN MOTION) WHEN THE CAR COMPLETELY SHUT DOWN IN THE MIDDLE OF A BUSY STREET. I WAS ABLE TO THANKFULLY ROLL INTO A TURN LANE. I WAS NOT ABLE TO RESTART OR EVEN TURN THE CAR INTO NEUTRAL. THE VEHICLE LOST POWER-ASSISTED BRAKING AND POWER-ASSISTED STEERING. IT WAS HORRIFYING. THE CAR WAS... Read more

Incident date: Mar 9, 2018

TL* THE CONTACT OWNS A 2012 JAGUAR XF. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V010000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT WAS CONCERNED THAT THE MANUFACTURER WAS NOT PROVIDING A LOANER VEHICLE UNTIL PARTS BECAME AVAILABLE. THE CONTACT ALSO STATED THAT TH... Read more

Incident date: Oct 16, 2017

UPON STARTING THE CAR AFTER A BRIEF STOP WITH NO PRIOR INDICATION OF BRAKE IRREGULARITIES, THE BRAKE PEDAL WENT TO THE FLOOR. THE CAR WAS STATIONARY AT THE TIME; THE BRAKE PEDAL MUST BE DEPRESSED IN ORDER TO START THE CAR. THERE WAS AN ACCOMPANYING BURNING SMELL AT THIS TIME, PROBABLY ATTRIBUTABLE T... Read more

Incident date: Oct 23, 2017

CAR STALLED WHILE DRIVING IN A STRAIGHT LINE, VEHICLE WAS STILL IN MOTION WHEN ENGINE STOPPED WITHOUT ANY WARNING LIGHTS (SUDDEN AND TOTAL LOSS OF POWER). STEERING CONTROL WAS LIMITED WHEN ENGINE SHUTOFF AND BRAKE PEDAL ALSO REQUIRED MUCH MORE PRESSURE THAN NORMAL TO BRING CAR TO STOP. ISSUE HAPPE... Read more

Incident date: Oct 23, 2017

Incident date: Oct 19, 2017

TAKATA RECALL. I HAVE NOT YET BEEN CONTACTED BY JAGUAR, EVEN THOUGH YOUR SITE STATES "JAGUAR WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE PASSENGER FRONTAL AIR BAG ASSEMBLIES. PARTS WILL BE AVAILABLE DURING QUARTER 3 2017. THERE WILL BE NO CHARGE TO OWNERS FOR THIS REPAIR."

Incident date: Jun 14, 2017

FUEL FLANGE IS CRACKED CAUSING MY VEHICLE TO POUR OUT GAS WHILE MOVING AND WHILE PARKED. THERE IS ALSO A HEAVY GAS SMELL THROUGHOUT THE VEHICLE.

Incident date: Mar 2, 2017

TAKATA RECALL JO7OI I NOW HAVE NO USE OF THE FRONT PASSENGER SEAT AND REPAIR WILL NOT BE MADE UNTIL SEPT.30 AT THE SOONEST. NO SOLUTION WAS OFFERED BY THE SERVICE DEPT. OF THE DEALERSHIP. NO SOLUTION FROM CUSTOMER RELATIONSHIP CENTER OF JAGUAR LAND ROVER NORTH AMERICA,LLC. THIS IS THE THIRD JAG... Read more

Incident date: May 26, 2017

LEFT FRONT BRAKE LINE FAILURE AT MIDLINE. LEAKED SO BAD THE ENTIRE BRAKE FUILD RESERVOIR EMPTIED AFTER 2 BRAKE PUSHES. I AM SO LUCKY I JUST STOPPED FOR GAS AND WASN'T DRIVING ON MY TRIP DOWN THE HIGHWAY. THE CAR IS ONLY 5 YEARS OLD AND 79XXX MILES. THERE MUST BE DESIGN OR MANUFACTURE ISSUE WI... Read more

Incident date: Feb 1, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V027000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFAC... Read more

Incident date: Mar 1, 2017

2012 JAGUAR XF. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAGS RECALL. *LD

Incident date: Jul 1, 2016

TL* THE CONTACT OWNS A 2012 JAGUAR XF. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE SUDDENLY STALLED AND SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC FUEL PUMP FAILED. THE ELECTRONIC FUEL PUMP WAS REPLACED; HOWEVER, THE FAILURE RECURRED APPROXIMATELY ONE MO... Read more

Incident date: Oct 14, 2016

I HAVE A 2012 JAGUAR XF WITH 48,000 MILES WHICH HAS A GAS LEAK ON TOP OF THE GAS TANK WHERE THE HOSE CONNECTS TO THE ASCENDING UNIT. THIS IS NOT ONLY VERY DANGEROUS FOR MY FAMILY BUT ALSO TO MY HOME AS THIS ISSUE CAN CAUSE A FIRE. I WOULD LIKE THIS ISSUE RESOLVED BY REPAIR AS I AM AWARE THAT JAGUAR ... Read more

Incident date: Jun 15, 2016

VEHICLE WAS PARKED I NOTICED A GAS SMELL COMING FROM THE VEHICLE. THE FUEL LINE OR THE FUEL TANK HAS A LEAK THE MECHANICS DON'T KNOW HOW THIS COULD HAVE HAPPENED

Incident date: Jan 23, 2016

TL* THE CONTACT OWNS A 2012 JAGUAR XF. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LEAKED FUEL AND THE ENGINE STALLED. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A TECHNICIAN INFORMED THE CONTACT THAT THE FUEL PUMP ... Read more

Incident date: Dec 10, 2013

TL* THE CONTACT OWNS A 2012 JAGUAR XF. WHILE DRIVING APPROXIMATELY 3 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. A STRONG BURNING ODOR EMITTED FROM THE TIRES AND THE VEHICLE JERKED FORWARD. THE VEHICLE WAS SHIFTED INTO PARK AND THE VEHICLE IDLED. THE VEHICLE WAS NOT DIAGNO... Read more

Incident date: Mar 16, 2012

FIRST TEST RIDE WITH SALESMAN DRIVING. I GOT INTO THE PASSENGER SIDE AND CLOSED THE DOOR. WHEN THE SALESMAN STARTED THE CAR THE INSTRUMENT PANEL ALERTED HIM THAT MY DOOR WAS NOT FULLY LATCHED. HE GOT OUT AND CAME AROUND AND CLOSED MY DOOR MORE FIRMLY. I THOUGHT NOTHING OF THIS AT THE TIME. A MO... Read more

Incident date: Nov 12, 2012

I WAS DRIVING DOWN I-95 SOUTH ON 11/12/12, NEAR PHILADELPHIA (ON THE WAY TO A 76ERS GAME) WITH MY 7 YEAR OLD SON IN THE BACKSEAT (WITH BOOSTER). I WENT TO ACCELERATE AND THE PEDAL APPARENTLY GOT STUCK (I DIDN'T KNOW THAT WAS THE ISSUE AT THE TIME). HARROWING EXPERIENCE TO SAY THE LEAST. I SAW THE... Read more

NHTSA Safety Ratings, 2012 JAGUAR XF

2012 Jaguar XF 4 DR RWD

Category	Rating
Rollover Risk	0.0%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2012 JAGUAR XF

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
5.0L 8-cyl, Automatic (S6) (Rear-Wheel Drive)	15.0	21.0	17.0	Premium	$4,550
5.0L 8-cyl, Automatic (S6) (Rear-Wheel Drive)	16.0	23.0	19.0	Premium	$4,050

CO2 Emissions: -1.0 g/mile (Midsize Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2012 JAGUAR XF

693 manufacturer communications from 334 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	70
350000 EQUIPMENT	68
118000 ELECTRICAL SYSTEM:SOFTWARE	38
353000 EQUIPMENT:ELECTRICAL	29
060000 ENGINE AND ENGINE COOLING	24
060000 ENGINE (PWS)	23
356000 EQUIPMENT ADAPTIVE/MOBILITY	21
162300 STRUCTURE:BODY:DOOR	18

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Window Regulator mechanical creak

110000 ELECTRICAL SYSTEM

Attachment.

110000 ELECTRICAL SYSTEM

Attachment.

110000 ELECTRICAL SYSTEM

Attachment.

110000 ELECTRICAL SYSTEM

A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat

114300 ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK

060000 ENGINE (PWS)

Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P218

220000 SEATS

Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note: that the seat

280000 BACK OVER PREVENTION

The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage c

110000 ELECTRICAL SYSTEM

176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH

162800 STRUCTURE:BODY:HOOD

176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH

162800 STRUCTURE:BODY:HOOD

176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH

162800 STRUCTURE:BODY:HOOD

200000 WHEELS

Issue: Wheel stud failures (fractures).

176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH

The reissue replaces all previous version. Please destroy all previous versions.

060000 ENGINE AND ENGINE COOLING

Issue: The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.

110000 ELECTRICAL SYSTEM

A customer may report "Hood Open" message displays on IP with hood closed.

350000 EQUIPMENT

InControl Touch Pro phase 4 customer letter

350000 EQUIPMENT

SIM card activation issues

110000 ELECTRICAL SYSTEM

18C - New face of InControl Touch Pro and 18C software improvements

350000 EQUIPMENT

Issue: Customer may report door lock cylinder cover missing or has become adrift.

350000 EQUIPMENT

Issue: Customer may report door lock cylinder cover missing or has become adrift.

350000 EQUIPMENT

Issue: Customer may report door lock cylinder cover missing or has become adrift.

350000 EQUIPMENT

Issue: Customer may report door lock cylinder cover missing or has become adrift.

350000 EQUIPMENT

Issue: Customer may report door lock cylinder cover missing or has become adrift.

350000 EQUIPMENT

Issue: Customer may report door lock cylinder cover missing or has become adrift.

060000 ENGINE AND ENGINE COOLING

An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.

110000 ELECTRICAL SYSTEM

An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.

110000 ELECTRICAL SYSTEM

Issue: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Bloc

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO

110000 ELECTRICAL SYSTEM

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. The Mi

110000 ELECTRICAL SYSTEM

The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched

176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Jaguar Land Rover Shop Foreman Conference Call

060000 ENGINE (PWS)

A clatter/knock/rattle noise may be heard from the engine.

060000 ENGINE (PWS)

A clatter/knock/rattle noise may be heard from the engine.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Presentation from Dealer Shop Foreman Conference Call

060000 ENGINE AND ENGINE COOLING

An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.

060000 ENGINE AND ENGINE COOLING

An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.

350000 EQUIPMENT

An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all.

030000 BRAKES (PWS)

Issue: Submitting a Brake Noise EPQR

350000 EQUIPMENT

Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40?) appearing.

110000 ELECTRICAL SYSTEM

Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40?) appearing.

100000 POWER TRAIN

Issue: Rear differential oil leak evident from the pinion seal.

110000 ELECTRICAL SYSTEM

Issue: HERE Map updates must be performed correctly to ensure the vehicle's Infotainment system continues to operate as designed.

203000 WHEELS:LUGS/NUTS/BOLTS/STUDS

Issue: Wheel stud failures (fractures).

200000 WHEELS

Issue: Wheel stud failures (fractures).

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Inadequate A/C performance may be experienced with the compressor clutch

060000 ENGINE (PWS)

Situation: A 'humming' noise may be evident from the engine when the engine is idling.

350000 EQUIPMENT

ISSUE: CUSTOMER MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (IE.-40?) APPEARING.

162000 STRUCTURE:BODY

ISSUE: CUSTOMER MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (IE.-40?) APPEARING.

220000 SEATS

"ISSUE INCORRECTLY CONFIGURED SEAT MODULES CAN CAUSE INCORRECT FUNCTIONING OF THE SEAT, OR BATTERY DRAIN ISSUES. THE VEHICLE SEAT MEMORY MODULE LOGS U1A4C 00, ?BUILD END OF LINE MODE ACTIVE? CAUSE THE SEAT MODULE HAS BEEN INCORRECTLY

162000 STRUCTURE:BODY

SITUATION: THE REARMOST SECTION (IN FRONT OF THE REAR WHEEL) OF THE ROCKER PANEL(S) MAY SHOW SIGNS OF STONE CHIPPING.

161000 STRUCTURE:FRAME AND MEMBERS

SITUATION: THE REARMOST SECTION (IN FRONT OF THE REAR WHEEL) OF THE ROCKER PANEL(S) MAY SHOW SIGNS OF STONE CHIPPING.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.

353000 EQUIPMENT:ELECTRICAL

SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.

121000 EXTERIOR LIGHTING:HEADLIGHTS

SITUATION: THE HOOD MAY CONTACT THE HEADLAMP(S) AND MAY HAVE CRACKED AND/OR DAMAGED THE HEADLAMP(S).

162800 STRUCTURE:BODY:HOOD

SITUATION: THE HOOD MAY CONTACT THE HEADLAMP(S) AND MAY HAVE CRACKED AND/OR DAMAGED THE HEADLAMP(S).

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.

350000 EQUIPMENT

SITUATION: THE HOOD MAY CONTACT THE HEADLAMP(S) AND MAY HAVE CRACKED AND/OR DAMAGED THE HEADLAMP(S).

162800 STRUCTURE:BODY:HOOD

SITUATION: THE HOOD MAY CONTACT THE HEADLAMP(S) AND MAY HAVE CRACKED AND/OR DAMAGED THE HEADLAMP(S).

110000 ELECTRICAL SYSTEM

ISSUE: CUSTOMERS ARE UNABLE TO CHARGE ACCESSORIES OR PLAY MUSIC USING THE USB PORT ON GEN 2.1 INFOTAINMENT SYSTEM.

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

ISSUE: CUSTOMERS ARE UNABLE TO CHARGE ACCESSORIES OR PLAY MUSIC USING THE USB PORT ON GEN 2.1 INFOTAINMENT SYSTEM.

118000 ELECTRICAL SYSTEM:SOFTWARE

ISSUE: CUSTOMERS ARE UNABLE TO CHARGE ACCESSORIES OR PLAY MUSIC USING THE USB PORT ON GEN 2.1 INFOTAINMENT SYSTEM.

034500 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING

045000 SERVICE BRAKES, AIR:DISC

050000 PARKING BRAKE

161000 STRUCTURE:FRAME AND MEMBERS

162000 STRUCTURE:BODY

200000 WHEELS

220000 SEATS

018000 STEERING:AUTOMATED/ADAPTIVE STEERING

162300 STRUCTURE:BODY:DOOR

Situation: The door exterior aluminum finishers may exhibit discoloration.

162300 STRUCTURE:BODY:DOOR

"SITUATION: THE DOOR EXTERIOR ALUMINUM FINISHERS MAY EXHIBIT DISCOLORATION. CAUSE: THIS MAY BE CAUSED BY THE ALUMINUM SURFACE BEING AFFECTED BY CLIMATIC CONDITIONS. ACTION: SHOULD A CUSTOMER EXPRESS THIS CONCERN, FOLLOW THE SERVICE INSTRU

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

"ISSUE A CUSTOMER MAY REPORT THAT A LOW BATTERY WARNING MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER AND ECO STOP/START UNAVAILABLE. "

353000 EQUIPMENT:ELECTRICAL

INTERIOR LIGHTS FLICKER, WIPERS MAKE A SINGLE STROKE OF SCREEN

330000 INTERIOR LIGHTING

INTERIOR LIGHTS FLICKER, WIPERS MAKE A SINGLE STROKE OF SCREEN

350000 EQUIPMENT

INTERIOR LIGHTS FLICKER, WIPERS MAKE A SINGLE STROKE OF SCREEN

118000 ELECTRICAL SYSTEM:SOFTWARE

SOFTWARE LEVEL CHECK FOR INCONTROL TOUCH PRO

110000 ELECTRICAL SYSTEM

KVM COMPONENT PROTECTION TIME-OUT IS LOGGED

060000 ENGINE (PWS)

COOLANT EXPANSION TANK PRESSURE CAPS LEAKING

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

COOLANT EXPANSION TANK PRESSURE CAPS LEAKING

111100 ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. ? FAULTY GENERATOR ? FAULTY BATTERY MONITORING SYSTEM (BMS) ? THE CHARGE WARNING INDICATOR IS ILL

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

356000 EQUIPMENT ADAPTIVE/MOBILITY

"SITUATION: THE LEFT-HAND AND/OR RIGHT-HAND CLIMATE CONTROL AIR VENT MAY NOT ROTATE. CAUSE: THIS MAY BE CAUSED BY A BROKEN DRIVE CLUTCH WITHIN THE AIR VENTS."

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

"SITUATION: THE LEFT-HAND AND/OR RIGHT-HAND CLIMATE CONTROL AIR VENT MAY NOT ROTATE. CAUSE: THIS MAY BE CAUSED BY A BROKEN DRIVE CLUTCH WITHIN THE AIR VENTS."

350000 EQUIPMENT

"SITUATION: THE LEFT-HAND AND/OR RIGHT-HAND CLIMATE CONTROL AIR VENT MAY NOT ROTATE. CAUSE: THIS MAY BE CAUSED BY A BROKEN DRIVE CLUTCH WITHIN THE AIR VENTS."

060000 ENGINE (PWS)

"ISSUE: A CUSTOMER MAY EXPRESS A CONCERN THAT THE CHECK ENGINE LIGHT IS ILLUMINATED WITH DTC P068A-00 IS STORED IN THE POWER TRAIN CONTROL MODULE (PCM) CAUSE: THERE IS A CPU RESPONSE TIME ERROR DURING THE VEHICLE SHUTDOWN PROCEDURE, THI

162300 STRUCTURE:BODY:DOOR

"ISSUE: DOOR LATCH FUNCTIONALITY CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS."

171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

"ISSUE: DOOR LATCH FUNCTIONALITY CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS."

162000 STRUCTURE:BODY

"ISSUE: DOOR LATCH FUNCTIONALITY CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS."

Showing 100 of 693 bulletins.

NHTSA Safety Investigations, JAGUAR XF

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

RQ, Closed , Model Year: 2010

Fuel Tank Flange Leak

In October 2012, Jaguar Land Rover LLC (JLR) submitted a Defect Information Report (DIR) to NHTSA describing a defect condition that could result in pressurized fuel leaks around the fuel supply line connection on the upper surface of the fuel tank assemblies of approximately 4,152 model year (MY) 2... 010 Jaguar XF vehicles equipped with 5.0L engines and manufactured between April 2009 and January 2010 (Recall 12V-521). The DIR indicated that the fuel system operating pressures of 5.0L gasoline engine XF vehicles may exceed the design specification under certain conditions, which may result in cracks in the fuel tank outlet flange. In January 2010, JLR changed the design of the tank outlet flange from the original version with no internal ribs, part number 9X23-9A309-AC (?AC flange?), to a revised part with internal ribbing reinforcing the area of the flange at the base of the fuel supply port where the cracks were occurring (?AD flange?). The scope of 12V-521 included 43 MY 2011-2012 XF vehicles with 5.0L engines that were equipped with the AC flanges as service replacement parts. In addition, in March 2016, JLR recalled 28 additional MY 2010 XF vehicles built with 5.0L engines and AC flanges that were inadvertently excluded from 12V-521 (Recall 16V-187). The AD flange was later replaced in production by the AE flange, which had internal ribbing like the AD flange and was used by JLR as the remedy part for 12V-521 and 16V-187. All the subject fuel tank flanges (AC, AD & AE) were supplied to JLR by Continental AG (now Vitesco Technologies). By October 2019, JLR had completed the recall remedies for 12V-521 and 16V-187 in 4,080 vehicles, resulting in an overall completion rate of 97 percent.On June 28, 2019, ODI opened RQ19-004 to investigate the scope and remedy for recalls 12V-521 and 16V-187, based on 30 complaints alleging fuel odor or leakage from the tank flange, including 19 in MY 2010 XF 4.2L vehicles equipped with the AC flange and 11 in MY 2010 through 2012 XF 5.0L vehicles equipped with revised flanges (AD/AE flanges) either as original equipment or as remedy parts under the subject recalls.ODI?s analysis of field data gathered under RQ19-004 identified a total of 51 complaints and field reports and 272 warranty claims related to fuel leakage from cracked flanges in the subject vehicles. Thirty-three (33) of the complaints and field reports and 200 of the warranty claims involved MY 2010 XF 4.2L equipped with the unreinforced AC flange, resulting in a complaint rate of 11.4 incidents per thousand vehicles (IPTV) and a claim rate of 6.9 percent. Twelve (12) of the complaints and field reports and 61 of the warranty claims involved MY 2010 ? 2012 XF 5.0L vehicles equipped with AD/AE flanges as original equipment parts, resulting in a complaint rate of 0.8 IPTV and a claim rate of 0.4 percent. Six (6) of the complaints and 11 of the warranty claims involved vehicles remedied under 12V-521 or 16V-187, resulting in a complaint rate of 1.5 IPTV and a claim rate of 0.3 percent.On February 13, 2020, JLR notified NHTSA that it was recalling approximately 2,907 model year MY 2010 Jaguar XF vehicles equipped with 4.2L engines and the AC flange to remedy a fuel tank flange cracking defect (Recall 20V-081). With this recall, there are no remaining products equipped with the unreinforced AC flange that are not under recall. Like the prior recalls, the remedy for 20V-081 involves replacing the AC flange with a modified part with the internal ribbing reinforcement (AE flange).ODI's analysis indicates that Recall 20V-081 addresses the scope concerns with tank flange cracking in the subject vehicles. Based on this analysis, this investRead more

PE, Closed , Model Year: 2013

Powered vehicle rollaway

On December 16, 2016, ODI opened PE16-015 to investigate seven complaints alleging incidents of powered rollaway in model year (MY) 2012 through 2014 Land Rover/Range Rover Evoque and Jaguar XF vehicles. The complaints all alleged that the rollaway incidents occurred after the operators shifted to P... ark and exited the vehicle with the engine left running. All of the incidents alleged that crashes resulted from the unexpected vehicle movement and three alleged injuries. Two of the complaints counted in the opening resume (ID's 10760326 and 10884136) involved the same vehicle and incident. ODI has not received any new complaints since PE16-015 was opened, resulting in current ODI report totals of 6 incidents, 6 crashes and 3 injuries. Field data provided by Jaguar Land Rover (JLR) in response to ODI's information request letter for PE16-015 included 10 allegations of powered rollaway incidents in the subject vehicles, including 9 alleging crashes. Updates provided by JLR through October 25, 2019, have identified one additional powered rollaway allegation in the subject vehicles. The new incident included a crash allegation, bringing the JLR field incident totals to 11 incidents and 10 crashes. None of the JLR reports allege injuries. Two of the JLR reports are duplicates of incidents reported to ODI, resulting in a total of 15 incidents, 14 crashes and 3 injury allegations in the subject vehicles. ODI's analysis of system design and field incident investigative data has not identified any mechanical or electronic faults that have caused subject vehicle transmissions to shift out of Park with no operator input nor has the analysis identified any faults that would result in a failure to execute a valid Park shift selection. JLR's field investigations of powered rollaway incidents have assessed the root cause to be operator error. Based on these assessments and the low rate and declining trend in rollaway incidents, this investigation is closed. The closing of this investigation does not foreclose the Agency from taking further action if warranted or the potential for a future finding that a safety-related defect exists based upon additional information the agency may receive. For more detailed information about field incident analysis for the subject and peer vehicles see the attached report.The ODI reports (VOQs) cited above can be viewed at NHTSA.gov under the following reference numbers with duplicate records shown in parentheses: 10504853, 10548937, 10565212, 10631673, 10760326 (10884136), 10892346.Read more

JAGUAR XF - All Years Overview

Complete safety history for the JAGUAR XF across all model years (2009, 2022).

56 Total Recalls

527 Total Complaints

2 Investigations

25 Reported Crashes

19 Reported Fires

1 Reported Deaths

JAGUAR XF - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2023	0	1	View
2022	1	3	View
2021	1	0	View
2018	3	2	View
2017	2	9	View
2016	0	7	View
2015	5	32	View
2014	7	17	View
2013	12	54	View
2012 (current)	5	47
2011	4	97	View
2010	10	134	View
2009	6	124	View

Other JAGUAR Models

Model	Recalls	Complaints
F-PACE	260	192	View
F-TYPE	242	55	View
I-PACE	235	266	View
XJS	59	108	View
XJ6	43	177	View
XJ	40	179	View
E-PACE	33	29	View
XK	32	60	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2012 JAGUAR XF

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2012 JAGUAR XF

Safety Technology

EPA Fuel Economy, 2012 JAGUAR XF

Technical Service Bulletins, 2012 JAGUAR XF

Most Affected Components

NHTSA Safety Investigations, JAGUAR XF

JAGUAR XF - All Years Overview

JAGUAR XF - Year by Year

Other JAGUAR Models