Complaint Statistics
97 total complaints
5 crashes 6 fires 9 injuries
Top Reported Components
| Component | Complaints |
| AIR BAGS | 22 |
| FUEL/PROPULSION SYSTEM | 22 |
| ENGINE | 10 |
| UNKNOWN OR OTHER | 7 |
| FUEL SYSTEM, GASOLINE | 6 |
| SERVICE BRAKES | 5 |
| ELECTRICAL SYSTEM | 4 |
| VEHICLE SPEED CONTROL | 4 |
| ENGINE AND ENGINE COOLING | 3 |
| SEAT BELTS | 2 |
Incident date: Nov 6, 2025
Engine knock, loss of power, engine failure warning, ticking
Incident date: Aug 5, 2023
Our radio and back up assistance screen just stop working
Incident date: Aug 5, 2023
See attached document for complaint
Incident date: Feb 2, 2024
I was driving my 2014 ram in a 25 mph residential area, and went to turn right and wound up hitting the curb on the other side of the street because my truck would not make the full turn. I continued to drive and test the left and right turn, and it refused to turn on either side. There were no
... warning lights, and no codes were found when tested. I am infuriated that this is not considered recall material. It is extremely dangerous to the driver and anyone else in it's path. I am fortunate enough to not have been driving to work at 60mph. I had been loyal to dodge for years, but that is a thing of the past. I am in the process of buying another vehicle at a very inopportune time.Read more
Incident date: Oct 28, 2022
The contact owns a 2011 Jaguar XF. The contact stated when the vehicle was started, there was an abnormal gasoline odor surrounding the vehicle. The contact stated that there was no gasoline odor inside the cabin of the vehicle, only outside of the vehicle. The contact had taken the vehicle to a loc
... al dealer, where it was diagnosed and determined that the fuel tank flange assembly needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 12V521000 (Fuel System, Gasoline) however, the VIN was not included. The failure mileage was 67,614.Read more
Incident date: Jul 20, 2022
The contact owns a 2011 Jaguar XF. The contact stated while driving 50-60 MPH, the vehicle unintendedly turned off in the middle of the highway and the gear shifter retracted into the console, preventing her from shifting into gear. Additionally, the doors locked and the contact was unable to exit t
... he vehicle. There was no warning light illuminated. The contact was able to restart the vehicle after 25 minutes. The gear shifter raised up and the contact was able to veer to the side of the roadway however, the failure reoccurred. The contact was able to restart the vehicle after 25 minutes and exited the highway. The contact veered to the side of the road and the vehicle was towed to the residence. The contact later refueled the vehicle however, the failure recurred while driving. The dealer was not notified of the failure. The manufacturer was notified of the failure and a case was opened. The vehicle was not diagnosed or repaired. The failure mileage was approximately 115,000.Read more
Incident date: Aug 29, 2022
The contact owns a 2011 Jaguar XF. The contact stated that after parking the vehicle, an abnormally strong fuel odor was detected. Upon inspection, the contact noticed fuel leaking from the fuel tank fuel outlet flange. The dealer was made aware of the failure and scheduled an upcoming appointment.
... The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 12V521000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was unknown.Read more
Incident date: Apr 9, 2022
The Gear shifter from park to drive is stuck in Drive and won’t come out
Incident date: Dec 8, 2021
The contact owns a 2011 Jaguar XF. The contact stated that the fuel gauge would intermittently indicate that the fuel tank was empty while there was fuel in the tank. The contact stated that upon taking the vehicle to the gas station and refueling, the fuel gauge indicated that the fuel tank was ful
... l; however, two days later, the fuel gauge indicated that the fuel tank was empty. The contact did not refuel and continued to drive the vehicle. The fuel gauge later indicated that there was 3/4 tank of gasoline left. The vehicle was taken to the dealer where it was diagnosed that the fuel tank, the assembly sender, the flange, the gasket, and the fuel pump needed to be replaced. The vehicle was repaired. The contact became aware that the manufacturer had issued a Technical Service Bulletin Number: JTB0001NAS1 regarding the fuel gauge failure. The manufacturer was not notified of the failure. The failure mileage was approximately 59,147.Read more
Incident date: Dec 8, 2021
The contact owns a 2011 Jaguar XF. The contact stated that the fuel gauge would intermittently indicate that the fuel tank was empty while there was fuel in the tank. The contact stated that upon taking the vehicle to the gas station and refueling, the fuel gauge indicated that the fuel tank was ful
... l; however, two days later, the fuel gauge indicated that the fuel tank was empty. The contact did not refuel and continued to drive the vehicle. The fuel gauge later indicated that there was 3/4 tank of gasoline left. The vehicle was taken to the dealer where it was diagnosed that the fuel tank, the assembly sender, the flange, the gasket, and the fuel pump needed to be replaced. The vehicle was repaired. The contact became aware that the manufacturer had issued a Technical Service Bulletin Number: JTB0001NAS1 regarding the fuel gauge failure. The manufacturer was not notified of the failure. The failure mileage was approximately 59,147.Read more
Incident date: Oct 30, 2021
Fuel tank leaking onto the ground below the trunk when the ignition is turned on.
Incident date: Sep 14, 2021
The contact owns a 2011 Jaguar XF. The contact stated that while driving at various speeds, an abnormally strong gasoline odor would emit throughout the vehicle with the check engine warning remaining illuminated on the instrument panel. The contact discovered that fuel was leaking from the fuel tan
... k on the passenger’s side of the vehicle. The manufacturer was notified of the failure and informed him that the vehicle was not included in NHTSA Campaign Number: 12V521000 (Fuel System, Gasoline) which he linked to the failure. The contact was then instructed by the manufacturer to take the vehicle to a local dealer for an inspection; however, the contact declined. The vehicle had yet to be repaired. The failure mileage was approximately 91,000.Read more
Incident date: Aug 3, 2021
The contact owns a 2011 Jaguar XF. The contact stated that while operating the vehicle, there was an abnormal fuel odor present inside and outside the vehicle. Upon inspection, it was discovered that fuel was leaking underneath the vehicle on the rear passenger’s side. The cause of the failure was
... not determined. The local dealer and manufacturer were notified of the failure. The contact was informed that the vehicle was not included in the NHTSA campaign number: 12V521000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 140,000.Read more
Incident date: Jun 30, 2021
CURRENTLY THE FUEL TANK IS RUPTURED LEAKING FUEL ON THE GROUND. tHE LEAK IS NOT VISIBLE AS TO WHERE IT IS ORIGINATING FROM. tHE LEAK STOPS AFTER THE CAR SITS FOR ABOUT A HALF HOUR. I HAVE NOT TAKEN THE CAR IN FOR INSPECTION. I DID FIND THAT THERE WAS A RECALL FOR THIS POSSIBLE PROBLEM BACK IN 20
... 12 AND WAS WONDERING IF THE MANUFACTURE IS STILL LIABLE FOR THIS PROBLEM EVEN AFTER IT IS FIXED THE FIRST TIME? OTHER THAN THE STRONG ODOR FROM THE FUEL THE ONLY INDICATOR I RECEIVED WAS THE SERVICE SOON LIGHT CAME ON THE DASH. NOT SURE IF THIS WOULD BE COVERED UNDER RECAL 12V521000.Read more
Incident date: Apr 5, 2021
I HAVE REPORTED THIS PROBLEM ABOUT MY CAR STALLING, CUT OFF WHEN I TURN. I HAVE NOTICED YOU HAVE HAD SEVERAL COMPLAINTS FOR THE SAME ISSUE OVER AND OVER AGAIN. I JUST WENT OUT ON THE FORUM. IS SOMEONE GOING TO ADDRESS THESE ISSUES. ENGINE/FUEL PROPULSION SYSTEM/STALLING IN TRAFFIC IS DANGEROUS MANY
... LIVES ON THESE DANGEROUS HIGHWAYS. HOW CAN MY VEHICLE NOT BE ON THE LIST FOR RECALL IF SEVERAL OWNERS WITH THE LAST 8 DIGIT VIN NUMBER STARTING WITH BLR... PLEASE HELP!Read more
Incident date: Apr 5, 2021
I HAVE REPORTED THIS PROBLEM ABOUT MY CAR STALLING, CUT OFF WHEN I TURN. I HAVE NOTICED YOU HAVE HAD SEVERAL COMPLAINTS FOR THE SAME ISSUE OVER AND OVER AGAIN. I JUST WENT OUT ON THE FORUM. IS SOMEONE GOING TO ADDRESS THESE ISSUES. ENGINE/FUEL PROPULSION SYSTEM/STALLING IN TRAFFIC IS DANGEROUS MANY
... LIVES ON THESE DANGEROUS HIGHWAYS. HOW CAN MY VEHICLE NOT BE ON THE LIST FOR RECALL IF SEVERAL OWNERS WITH THE LAST 8 DIGIT VIN NUMBER STARTING WITH BLR... PLEASE HELP!Read more
Incident date: Apr 5, 2021
DRIVING DOWN THE ROAD, GET TO A LIGHT OR I AM TURNING- THE CAR TURNS OFF FOR NO REASON. THEN I CUT IT OFF THEN START IT BACK UP. IT RUNS FIND. I THOUGHT IT WAS JUST WEIRD. THEN HAPPENED AGAIN TODAY TWICE. IT STALLS. MY CHECK ENGINE LIGHT COMES ON. WHY IS MY STALLING? DO YOU HAVE ANY DATA FOR ME? I A
... M TRYING TO FIND OUT WHAT TO DO. I AM GOING TO RESEARCH MORE AS WELL. PLEASE HELP ME!Read more
Incident date: Apr 1, 2021
I CURRENTLY HAVE A MODEL YEAR 2011 XF VEHICLES AND IT IS EQUIPPED WITH A 5.0L GASOLINE ENGINE. IT IS MY UNDERSTANDING THAT THIS ISSUE WAS AFFECTING 2010-2012 XF VEHICLES EQUIPPED WITH THE 5.0 L GASOLINE ENGINE. THE AFFECTED VEHICLES MAY HAVE A FUEL TANK FUEL OUTLET FLANGE THAT MAY CRACK. I'M CURREN
... TLY HAVING THE SAME ISSUE THAT THE RECALL IS SPEAKING OF; HOWEVER, MY VEHICLE IS NOT IN THE CURRENT RECALL. I WANTED TO BRING THIS TO JAGUAR'S ATTENTION FOR CURRENT OWNERS LIKE MYSELF, FOR THE AFFECTED VEHICLES MAY HAVE A FUEL TANK FUEL OUTLET FLANGE THAT MAY CRACK. I THINK THIS IS A VERY DANGEROUS RECALL THAT SHOULD BE FOR ALL OF 2010-2012 XF THAT HAVE THIS ISSUE. THIS IS THE INFORMATION THAT IS CURRENTLY POSTED ONLINE FOR JAGUAR'S CUSTOMERS TO SEE, BUT WHEN I CALLED ABOUT THIS RECALL, I WAS INFORMED IT DIDN'T APPLY TO ME EVEN THOUGH I AM AFFECTED.Read more
Incident date: Aug 21, 2020
I HAD MY 2011 JAGUAR RUNNING WHILE I WAIT FOR A LOCKSMITH AND I COULD SMELL FUEL COMING FROM THE VEHICLE MAINLY ON THE SIDE WHERE THE GAS TANK IS LOCATED. ONCE I SAT INSIDE THE VEHICLE I COULD SMELL GAS INSIDE. I LOOKED UNDERNEATH THE VEHICLE ON THE GAS TANK SIDE AND I NOTICED A FUEL LEAK ON THE TAN
... K UNDERNEATH. I HAD IT CHECKED AND WAS TOLD THAT IT HAS TO DO WITH WITH THE FLANGE. I READ THAT THERE IS A RECALL BUT WHEN I PUT IN MY VIN- IT STATES NO REPAIRS OR RECALLS. THIS SHOULD BE COVERED.Read more
Incident date: Jul 20, 2020
CAR SHUT OFF WHILE IN MOTION MAKINGA LEFT HAND TURN IN RUSH HOUR TRAFFIC STARTED POURING FUEL FROM BOTTOM OF THE VEHICLE. THEN BEGAN MAKING A CLICKING SOUND. PETROL WAS RAINING FROM THE BOTTOM OF THE CAR.
Incident date: Jun 24, 2020
TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE BUT WAS UNSUCCESSFUL. THE CONTACT CALLED A RELATIVE FOR ASSISTANCE. THE RELATIVE DISCONNECTED AND REC
... ONNECTED THE FUEL PUMP AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO JAGUAR GREENSBORO (1205 BRIDFORD PKWY, GREENSBORO, NC 27407) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP AND FLANGE WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 10V332000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.Read more
Incident date: Apr 1, 2020
TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT AFTER PARKING AND EXITING THE VEHICLE, THERE WAS AN ABNORMAL FUEL ODOR OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO ALPINE JAGUAR SALES DEPARTMENT (6606 N ANDREWS AVE, FORT LAUDERDALE, FL 33309) TO BE DIAGNOSED, WHICH WAS STILL PENDI
... NG. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,600.Read more
Incident date: Feb 17, 2020
VEHICLE SUBJECT TO APPARENT FUEL STARVATION. ENGINE CUTS OUT AND CANNOT BE RESTARTED. SOMETIMES WHEN STATIONARY AND SOMETIMES WHEN MOVING. AFTER A PERIOD OF TIME IT SPONTANEOUSLY RESTARTS, TYPICALLY NEXT DAY. AAA TOWED AND REPLACED THE FUEL PUMP WITH OEM PART, BUT IT DOES NOT HELP. I CAN PROVID
... E RECEIPT IF NEEDED. APPEARS TO BE VERY SIMILAR SYMPTOMS TO THE 2010 AND 2013 JAGUAR XF RECALLS, BUT JAGUAR INDICATES THAT MY VIN IS NOT COVERED AND I SHOULD CONTACT THE DEALER AT MY OWN EXPENSE. PERSISTENT PROBLEM...DANGEROUS AND NOT FAIR! THIS HAPPENED 4 TIMES SO FAR, MOST RECENTLY YESTERDAY. CAR HAS APX. 56K MILES ON IT.Read more
Incident date: Oct 1, 2019
MY CAR HAS A GAS LEAK FROM THE TOP SEAL. I SAW WHERE THERE IS A RECALL IN THIS BUT MANUFACTURING COMPANY KEEPS REELING ME IT'S NOT MY VIN THAT THE RECALL IS AFFECTED.
Incident date: Dec 4, 2019
VEHICLE DIED WHILE DRIVING AND WILL NOT TURN OVER. THIS HAPPENED A FEW TIMES BEFORE. MY MECHANIC TELLS ME THAT IT IS THE FUEL PUMP AND THAT THEY WERE ABLE TO START THE CAR BY BANGING UNDER THE CAR NEAR THE FUEL PUMP LOCATION. JAGUAR HAS A RECALL ON THE FUEL PUMP RELAY FOR MY CAR YEAR AND ENGINE,
... BUT THE JAGUAR NATIONAL HEADQUARTERS SAYS THAT IT DOESN'T APPLY TO MY VEHICLE. SEEMS LIKE A SIMILAR PROBLEM THAT SHOULD BE COVERED BY THEM.Read more
Incident date: Nov 3, 2019
I HAVE A LIVE THAT COMES ON THAT SAYS RESTRICTED PERFORMANCES AND IT'S SO DANGEROUS I WAS DRIVING ON THE INTERSTATE AND SOON AS THAT LIGHT RESTRICTED PERFORMANCE THE CAR LOST OF POWER... IT DON'T DO ANY EVERY TIME I PUSHED OF THE GAS THE CAR SLOWED DOWN. THE CAR ONLY HAVE 70,000 MILES ON IT. IS THIS
... NOT A RECALL ON THAT?Read more
Incident date: Nov 3, 2019
I HAVE A LIVE THAT COMES ON THAT SAYS RESTRICTED PERFORMANCES AND IT'S SO DANGEROUS I WAS DRIVING ON THE INTERSTATE AND SOON AS THAT LIGHT RESTRICTED PERFORMANCE THE CAR LOST OF POWER... IT DON'T DO ANY EVERY TIME I PUSHED OF THE GAS THE CAR SLOWED DOWN. THE CAR ONLY HAVE 70,000 MILES ON IT. IS THIS
... NOT A RECALL ON THAT?Read more
Incident date: Nov 3, 2019
I HAVE A LIVE THAT COMES ON THAT SAYS RESTRICTED PERFORMANCES AND IT'S SO DANGEROUS I WAS DRIVING ON THE INTERSTATE AND SOON AS THAT LIGHT RESTRICTED PERFORMANCE THE CAR LOST OF POWER... IT DON'T DO ANY EVERY TIME I PUSHED OF THE GAS THE CAR SLOWED DOWN. THE CAR ONLY HAVE 70,000 MILES ON IT. IS THIS
... NOT A RECALL ON THAT?Read more
Incident date: Apr 10, 2019
HI FUMES OF GASOLINE ODOR INSIDE THE CAR. AFTER I FOUND OUT THERE HAS BEEN A RECALL FOR FUEL LEAK FOR 2010-2012 MODEL I CONTACTED JAGUAR AND THEY ISSUED A CASE NUMBER ALSO THEY SAID MY VIN WAS NOT INCLUDED IN THE RECALL BUT THEY RECOMMENDED TO TAKE IT TO A JAG DEALER TO ASSESS THE REPAIR. JAGUAR L
... ATER DENIED ANY FURTHER HELP WITH REPAIR FACILITATION ALTHOUGH I EXPRESSED MY CONCERNS ABOUT THE SAFETY PROBLEM BEING THE SAME AS THE VINS THEY RECALLED!Read more
Incident date: Nov 7, 2018
WHEN APPLYING THE BREAKS ON THE HIGHWAY AND THEN HIT BY ANOTHER CAR FROM BEHIND (LIGHT TO MEDIUM IMPACT) SEAT BELT CAUSED SERIOUS PANCREATIC AND VENOUS INJURIES TO DRIVER.
Crash
1 injured
Incident date: Nov 16, 2018
MY CAR IS LEAKING GAS AND I WAS TOLD BY JAGUAR THAT IT'S NOT INCLUDED IN THE RECALL ON FUEL LEAKAGE FOR THAT MODEL. HOWEVER NHTSA SAYS THERE IS A RECALL. I CAN SMELL GAS WHILE DRIVING IT AN IT LEAKS OUTS ONCE I STOP. I AM NOT DRIVING IT AGAIN.
Incident date: Oct 14, 2018
THE IN-TANK ELECTRIC FUEL PUMP MAY NOT BE CORRECTLY ACTIVATED AS THE FUEL PUMP RELAY IS NOT ENERGIZED FOLLOWING A VEHICLE STARTUP CYCLE.AN INADEQUATE SUPPLY OF FUEL TO THE ENGINE COULD RESULT. FUEL STARVATION TO THE ENGINE LEADS TO ENGINE STUMBLE FOLLOWED BY ENGINE CUTOUT WITH MINIMAL WARNING AND CO
... ULD POTENTIALLY CAUSE A CRASH, I WAS IN MOTION DOING 65 MPH ON A FREEWAY AND THE CAR STOP WITH NO WARNING . I HAD TO TOW IT TO MY HOUSE. A WEEK LATER THE CAR STARTED AGAIN BUT THE MECHANIC ADVISE ME TO REPLACE THE FUEL PUMP BASED ON THE RECALL.Read more
Incident date: Jun 20, 2018
MY CAR HAS A STRONG GAS SMELL INSIDE AND OUT IT IS LEAKING FUEL UNDERNEATH THE CAR WHEN YOU LIFT THE BACKSEAT UP THE FUEL IS SHOOTING OUT, I TOOK THE VEHICLE TO JAGUAR AND THEY SAID THERE IS A CRACK IN THE FUEL PUMP FLANGE. I CALLED JAGUAR CORPORATE OFFICE AND THEY STATED THAT THERE WAS A RECALL ON
... THAT PART BUT MY CAR WAS NEVER SERVICED FOR IT. I AM NOT THE ORIGINAL OWNER I HAVE HAD THIS CAR SINCE FEBRUARY 2016.Read more
Incident date: Aug 7, 2018
TL* THE CONTACT OWNS A 2011 JAGUAR XF. WHILE THE VEHICLE WAS IDLING AT A STOP LIGHT, A POPPING SOUND WAS HEARD AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE WITH THE BRAKE WARNING INDICATOR ILLUMINATED. UPON EXITING THE VEHICLE, THE CONTACT NOTICED
... AN OIL BURNING ODOR AND FLUID LEAKING FROM THE PASSENGER SIDE OF THE ENGINE COMPARTMENT. THE DEALER (PARK PLACE JAGUAR LAND ROVER DFW, 1300 E STATE HIGHWAY 114, DALLAS, TX 75261) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.Read more
Incident date: Aug 7, 2018
TL* THE CONTACT OWNS A 2011 JAGUAR XF. WHILE THE VEHICLE WAS IDLING AT A STOP LIGHT, A POPPING SOUND WAS HEARD AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE WITH THE BRAKE WARNING INDICATOR ILLUMINATED. UPON EXITING THE VEHICLE, THE CONTACT NOTICED
... AN OIL BURNING ODOR AND FLUID LEAKING FROM THE PASSENGER SIDE OF THE ENGINE COMPARTMENT. THE DEALER (PARK PLACE JAGUAR LAND ROVER DFW, 1300 E STATE HIGHWAY 114, DALLAS, TX 75261) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.Read more
Incident date: Aug 1, 2018
TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE VEHICLE. IN ADDITION, WHILE DRIVING, WHITE SMOKE AND FUEL APPEARED FROM THE REAR OF THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SI
... DE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO JAGUAR OF GREENSBORO (1205 BRIDFORD PKWY, GREENSBORO, NC 27047, (336) 299-1500) WHERE IT WAS DIAGNOSED THAT THE HIGH COMPRESSION FUEL PUMP, BALL JOINT, AND FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INFORMED THE CONTACT THAT THE WARRANTY WOULD NOT COVER THE REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.Read more
Fire
Incident date: Aug 1, 2018
TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE VEHICLE. IN ADDITION, WHILE DRIVING, WHITE SMOKE AND FUEL APPEARED FROM THE REAR OF THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SI
... DE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO JAGUAR OF GREENSBORO (1205 BRIDFORD PKWY, GREENSBORO, NC 27047, (336) 299-1500) WHERE IT WAS DIAGNOSED THAT THE HIGH COMPRESSION FUEL PUMP, BALL JOINT, AND FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INFORMED THE CONTACT THAT THE WARRANTY WOULD NOT COVER THE REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.Read more
Fire
Incident date: Jul 26, 2018
HAD A 100 MILES LEFT IN TANK GOT GAS FILLED IT UP LEFT GAS STATION GOT ON FREEWAY DOING 70MPH CAR STALLED NO WARNING NO NOTHING ALMOST CAUSED MAJOR WRECK. HAD TO TOW CAR HOME DIDN'T START UNTIL NEXT DAY GOT CODE P0627 MEANING A BAD FUEL PUMP RELAY WHICH IS ALREADY A RECALL ON THE SAME YEAR AND ENGIN
... E 5.0 V8 XF BUT NOT ON MY XFR 5.0 NEEDS TO BE RECALLED AND PAID FOR.Read more
Incident date: Jul 20, 2017
ON JULY 20, 2017, AT APPROXIMATELY 6:30 AM, I WAS DRIVING MY 2011 JAGUAR XF IN THE FAR RIGHT LANE ENROUTE TO THE PHILADELPHIA INTERNATIONAL AIRPORT FOR A FLIGHT TO ATTEND MY YOUNGEST SISTER'S FUNERAL. I WAS TRAUMATIZED BY THE SUDDEN MASSIVE FIREBALL AND CAR FIRE, AND THE POSSIBILITY OF MISSING MY EA
... RLY MORNING FLIGHT. THE FIRE STARTED WHILE I DROVE DOWN I-95 SOUTH IN PHILADELPHIA, PA. IT WAS A MOTORIST THAT POINTED TO ME AND AT MY VEHICLE THAT A PROBLEM HAD OCCURRED. I COULD NOT DETERMINE WHAT THE PROBLEM WAS BUT I KNEW THE PERFORMANCE OF MY VEHICLE WAS VERY POOR. ANOTHER INDICATOR OF SOMETHING BEING TERRIBLY WRONG IS THAT I COULD SEE BLUE SMOKE COMING FROM THE HOOD OF MY CAR. I EXITED THE FREEWAY IMMEDIATELY AND STOPPED THE CAR ON ENTERPRISE AVENUE. AFTER RAISING THE HOOD, SUDDENLY AND WITHOUT NOTICE, I COULD SMELL AND SEE GASOLINE LEAKING FROM THE LEFT SIDE OF MY ENGINE. IT DID NOT TAKE LONG FOR THE VEHICLE TO BECOME ENGULFED IN FIREBALL FLAMES FROM GASOLINE LEAKS. I DID NOTHING TO CAUSE THIS VEHICLE FIRE. AT ALL TIMES, I MAINTAINED PROPER SPEED LIMITS AND I ALWAYS CONTINUED PROPER MAINTENANCE RECORDS ON MY VEHICLE.Read more
Fire
Incident date: Jan 1, 2015
BUBBLING DASHBOARD
Incident date: Jun 18, 2018
TL* THE CONTACT OWNS A 2011 JAGUAR XF. WHILE DRIVING 60 MPH, A LOUD ABNORMAL NOISE WAS HEARD. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AS THE VEHICLE DECELERATED, BUT KEPT OPERATING. THE CONTACT TURNED OFF THE VEHICLE, OPENED THE DOOR, AND NOTICED FLAMES UNDERNEATH THE DRIVER SIDE DOOR. THE
... RE WERE NO INJURIES SUSTAINED. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A TOW LOT. THE CONTACT CALLED LAND ROVER MONMOUTH (807 NJ-35, OCEAN TOWNSHIP, NJ 07712, (732) 869-2500), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000. *TT CONSUMER STATED CAR CAUGHT FIRE WHILE HE WAS DRIVING ON 6/18/18; IN THE PASSING THE VEHICLE CEASED TO OPERATE AS DESCRIBED ON PREVIOUS PAGE. WHEN I OPENED THE DRIVERS SIDE DOOR THERE WERE FLAMES COMING FROM UNDER THE CAR PASSING UP THE OPEN DOOR. UPDATED 10/9/18*JBRead more
Fire
Incident date: May 1, 2018
ONE DAY, WHILE DRIVING, A VEHICLE DEFECT CAUSED THE DRIVER-SIDE AIRBAG OF MY MOM'S 2011 JAGUAR XF TO DEPLOY, WHILE THE VEHICLE WAS IN MOTION. THERE WAS NO COLLISION THAT PROMPTED THIS EXPLOSION. A DESIGN FAULT OF THIS MAGNITUDE CAUSED THE DRIVER TO LOSE CONTROL OF THE CAR. LUCKILY, A CRASH WAS AV
... OIDED. THIS IS A SERIOUS SAFETY ISSUE. IMMEDIATELY, MY MOM TOOK THE CAR TO THE DEALERSHIP. AFTER RUNNING CODES AND SPEAKING WITH A REPRESENTATIVE AT THE DEALERSHIP, MY MOM WAS INSTRUCTED TO PAY FOR THIS FAULT MANUFACTURED INTO HER CAR. FURTHER, NO INVESTIGATION WAS COMPLETED TO DETERMINE IF THIS DEPLOYMENT WAS A ONE-TIME OCCURRENCE OR A FAULT IN MULTIPLE CARS. JAGUAR HAS A LEGAL AND MORAL OBLIGATION OF ENSURING THE SAFETY OF THEIR CUSTOMERS.Read more
Incident date: Apr 4, 2018
TL* THE CONTACT OWNS A 2011 JAGUAR XF. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED. AFTER FOUR HOURS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE WITH THE ASSISTANCE OF ROADSIDE ASSISTANCE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE CONTACT CALLED THE D
... EALER (JAGUAR HILTON HEAD, 145 DRIVERS WAY, HARDEEVILLE, SC 29927), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. THE VIN WAS NOT PROVIDED.Read more
Incident date: Feb 28, 2018
TAKATA RECALL. THE FRONT PASSENGER AIRBAG NEEDS TO BE REPLACED ASAP DUE TO POTENTIAL FOR THE MODULE INFLATOR HOUSING TO EXPLODE AND DEPLOY ABNORMALLY IN THE EVENT OF A CRASH RESULTING IN SHARP METAL FRAGMENTS STRIKING THE PASSENGERS. THE JAGUAR DEALERSHIP ADVISED THEY DO NOT HAVE STOCK OF THE NECES
... SARY COMPONENTS TO REPAIR MY VEHICLE. PARTS ARE NOT EXPECTED TO BE AVAILABLE UNTIL 3/31/2019 WHICH IS OVER A YEAR FROM NOW AND THAT IS UNACCEPTABLE! WHERE CAN I GO TO HAVE IT FIXED IMMEDIATELY?Read more
Incident date: Oct 2, 2017
TAKATA RECALL - I AM FILING THIS COMPLAINT DUE TO THE POOR HANDLING OF THIS RECALL BY JAGUAR CORPORATE. ON 7/29/16 WE RECEIVED A LETTER REGARDING THE RECALL, AND INFORMED THAT THEY WOULD BE FOLLOWING UP WITH A 2ND LETTER AND INSTRUCTIONS. ON 12/6/16, NO LETTER RECEIVED, I CALLED AND S/W "KADAR" IN T
... HE CORPORATE CALL CENTER, AND WAS TOLD A LETTER WOULD BE RECEIVED BY "Q4 2016". NO LETTER RECEIVED BY 1/12/17, AND I CALLED AND SPOKE WITH "KADAR" AGAIN - AND SHE OFFERED ME A "LIKE FOR LIFE" REPLACEMENT - WHICH MEANT REPLACING THE FAULTY AIRBAG WITH ANOTHER FAULTY (BUT NEWER) AIRBAG - TAKATA SUPPLIER HAS NOT GIVEN THEM A DATE ON WHEN THIS WILL BE AVAILABLE. I DIDN'T HEAR ANYTHING BACK AGAIN. ON 10/2/17, WE REACHED OUT TO JAGUAR TO FIND OUT THE STATUS. WE WERE TOLD THAT THE AIRBAGS SHIPPED TO THE DEALERS OVER 2 MONTHS AGO, AND READY TO REPLACE. I AM FRUSTRATED WITH THE POOR COMMUNICATION ON THIS. IF WE HAD NOT REACHED OUT TODAY ON THIS, WE WOULD HAVE NEVER KNOWN THAT THE AIRBAGS WERE AVAILABLE FOR REPLACEMENT. NO ONE AT THE JAGUAR CORPORATE OFFICE SEEMED TO CONCERNED WITH THIS WHEN I COMPLAINED TODAY. I JUST WANTED TO FILE AN OFFICIAL COMPLAINT ON THE LACK OF COMMUNICATION AND VERY POOR HANDLING OF THIS SITUATION BY JAGUAR. THANK GOD NO ONE WAS HURT DUE TO THE DELAYED RESPONSE BY JAGUAR.Read more
Incident date: Aug 12, 2014
MY GEARSHIFT SELECTOR KEEPS GOING OUT I WAS IN THE DRVE THROUGH, PUT MY VEHICLE IN PARK BECAUSE I WAS IDLING TOO LONG, TRIED SHIFTING BACK INTO DRIVE VEHCLE WOULD NOT SHIFT, 2 HOURS LATER AFTER SEVERAL ANGRY CUSTOMERS MY VEHICLE SHIFTED INTO DRIVE, GET HOME TO PUT INTO PARK VEHICLE WOULD NOT SHIFT T
... O PARK, SO NOW IM STUCK IN DRIVE, COULDNT DO ANYTHING BUT SIT AND WAIT NOTHING, SO I HAD TO SHUT VEHICLE OFF AND DOING SO VEHICLE ROLLED WITH NO BRAKES HITTING VEHICLE IN FRONT OF ME, LUCKILY IT WAS MY VEHICLE, VEHICLE HAS NOT REVERTED BACK TO OPERATION STILL STUCK IN DRIVERead more
Incident date: Aug 12, 2014
MY GEARSHIFT SELECTOR KEEPS GOING OUT I WAS IN THE DRVE THROUGH, PUT MY VEHICLE IN PARK BECAUSE I WAS IDLING TOO LONG, TRIED SHIFTING BACK INTO DRIVE VEHCLE WOULD NOT SHIFT, 2 HOURS LATER AFTER SEVERAL ANGRY CUSTOMERS MY VEHICLE SHIFTED INTO DRIVE, GET HOME TO PUT INTO PARK VEHICLE WOULD NOT SHIFT T
... O PARK, SO NOW IM STUCK IN DRIVE, COULDNT DO ANYTHING BUT SIT AND WAIT NOTHING, SO I HAD TO SHUT VEHICLE OFF AND DOING SO VEHICLE ROLLED WITH NO BRAKES HITTING VEHICLE IN FRONT OF ME, LUCKILY IT WAS MY VEHICLE, VEHICLE HAS NOT REVERTED BACK TO OPERATION STILL STUCK IN DRIVERead more
Incident date: Aug 12, 2014
MY GEARSHIFT SELECTOR KEEPS GOING OUT I WAS IN THE DRVE THROUGH, PUT MY VEHICLE IN PARK BECAUSE I WAS IDLING TOO LONG, TRIED SHIFTING BACK INTO DRIVE VEHCLE WOULD NOT SHIFT, 2 HOURS LATER AFTER SEVERAL ANGRY CUSTOMERS MY VEHICLE SHIFTED INTO DRIVE, GET HOME TO PUT INTO PARK VEHICLE WOULD NOT SHIFT T
... O PARK, SO NOW IM STUCK IN DRIVE, COULDNT DO ANYTHING BUT SIT AND WAIT NOTHING, SO I HAD TO SHUT VEHICLE OFF AND DOING SO VEHICLE ROLLED WITH NO BRAKES HITTING VEHICLE IN FRONT OF ME, LUCKILY IT WAS MY VEHICLE, VEHICLE HAS NOT REVERTED BACK TO OPERATION STILL STUCK IN DRIVERead more
Incident date: Jul 20, 2017
WHILE DRIVING DOWN I-95 SOUTH, A MOTORIST POINTED TO ME AND AT MY VEHICLE THAT A PROBLEM HAD OCCURRED. MY 2011 XF JAGUAR LEAKED FUEL. I PULLED OFF THE FREEWAY AND STOPPED THE CAR. AFTER RAISING THE HOOD, I COULD SEE GASOLINE LEAKING FROM THE ENGINE. THE VEHICLE TOTALLY BURNED UP AFTER HAVING A FUEL
... FIRE RESULTING FROM GASOLINE LEAKS. NOTHING I COULD HAVE DONE TO CAUSE THIS VEHICLE FIRE.Read more
Fire
Incident date: Feb 24, 2017
WHEN I ATTEMPTED TO START THE VEHICLE THE LOW-PRESSURE FUEL LINE RUPTURED SPILLING APPROXIMATELY 2-5 GALLONS OF GAS UNDER THE VEHICLE - CREATING A MASSIVE SAFETY AND HAZARD ISSUE IN THE SHOPPING CENTER PARKING LOT. IF I WAS ACTUALLY DRIVING THE CAR WHEN THE HOSE RUPTURED GAS WOULD HAVE SPILLED OVER
... THE ENTIRE HOT ENGINE RESULTING IN FIRE OR POSSIBLE DEATH.Read more
Showing 50 of 97 complaints.
Technical Service Bulletins, 2011 JAGUAR XF
597 manufacturer communications from 284 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
| 110000 ELECTRICAL SYSTEM | 62 |
| 350000 EQUIPMENT | 56 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 27 |
| 353000 EQUIPMENT:ELECTRICAL | 25 |
| 060000 ENGINE (PWS) | 22 |
| 060000 ENGINE AND ENGINE COOLING | 21 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 21 |
| 162300 STRUCTURE:BODY:DOOR | 14 |
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Window Regulator mechanical creak
110000 ELECTRICAL SYSTEM
Attachment.
110000 ELECTRICAL SYSTEM
Attachment.
110000 ELECTRICAL SYSTEM
Attachment.
110000 ELECTRICAL SYSTEM
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat
114300 ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat
060000 ENGINE (PWS)
Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P218
220000 SEATS
Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note: that the seat
110000 ELECTRICAL SYSTEM
The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage c
280000 BACK OVER PREVENTION
The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage c
176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH
The reissue replaces all previous version. Please destroy all previous versions.
200000 WHEELS
Issue: Wheel stud failures (fractures).
162800 STRUCTURE:BODY:HOOD
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat
176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat
162800 STRUCTURE:BODY:HOOD
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat
176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat
162800 STRUCTURE:BODY:HOOD
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat
176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat
060000 ENGINE AND ENGINE COOLING
Issue: The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
350000 EQUIPMENT
InControl Touch Pro phase 4 customer letter
350000 EQUIPMENT
SIM card activation issues
110000 ELECTRICAL SYSTEM
18C - New face of InControl Touch Pro and 18C software improvements
110000 ELECTRICAL SYSTEM
A customer may report "Hood Open" message displays on IP with hood closed.
350000 EQUIPMENT
Issue: Customer may report door lock cylinder cover missing or has become adrift.
350000 EQUIPMENT
Issue: Customer may report door lock cylinder cover missing or has become adrift.
350000 EQUIPMENT
Issue: Customer may report door lock cylinder cover missing or has become adrift.
350000 EQUIPMENT
Issue: Customer may report door lock cylinder cover missing or has become adrift.
350000 EQUIPMENT
Issue: Customer may report door lock cylinder cover missing or has become adrift.
350000 EQUIPMENT
Issue: Customer may report door lock cylinder cover missing or has become adrift.
110000 ELECTRICAL SYSTEM
Issue: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Bloc
350000 EQUIPMENT
Issue: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Bloc
060000 ENGINE AND ENGINE COOLING
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO
110000 ELECTRICAL SYSTEM
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. The Mi
110000 ELECTRICAL SYSTEM
The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched
176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH
The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Jaguar Land Rover Shop Foreman Conference Call
060000 ENGINE (PWS)
A clatter/knock/rattle noise may be heard from the engine.
060000 ENGINE (PWS)
A clatter/knock/rattle noise may be heard from the engine.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Presentation from Dealer Shop Foreman Conference Call
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all.
030000 BRAKES (PWS)
Issue: Submitting a Brake Noise EPQR
110000 ELECTRICAL SYSTEM
Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40?) appearing.
350000 EQUIPMENT
Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40?) appearing.
100000 POWER TRAIN
Issue: Rear differential oil leak evident from the pinion seal.
110000 ELECTRICAL SYSTEM
Issue: HERE Map updates must be performed correctly to ensure the vehicle's Infotainment system continues to operate as designed.
200000 WHEELS
Issue: Wheel stud failures (fractures).
203000 WHEELS:LUGS/NUTS/BOLTS/STUDS
Issue: Wheel stud failures (fractures).
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Inadequate A/C performance may be experienced with the compressor clutch
060000 ENGINE (PWS)
Situation: A 'humming' noise may be evident from the engine when the engine is idling.
350000 EQUIPMENT
ISSUE: CUSTOMER MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (IE.-40?) APPEARING.
162000 STRUCTURE:BODY
ISSUE: CUSTOMER MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (IE.-40?) APPEARING.
220000 SEATS
"ISSUE INCORRECTLY CONFIGURED SEAT MODULES CAN CAUSE INCORRECT FUNCTIONING OF THE SEAT, OR BATTERY DRAIN ISSUES. THE VEHICLE SEAT MEMORY MODULE LOGS U1A4C 00, ?BUILD END OF LINE MODE ACTIVE? CAUSE THE SEAT MODULE HAS BEEN INCORRECTLY
162000 STRUCTURE:BODY
SITUATION: THE REARMOST SECTION (IN FRONT OF THE REAR WHEEL) OF THE ROCKER PANEL(S) MAY SHOW SIGNS OF STONE CHIPPING.
161000 STRUCTURE:FRAME AND MEMBERS
SITUATION: THE REARMOST SECTION (IN FRONT OF THE REAR WHEEL) OF THE ROCKER PANEL(S) MAY SHOW SIGNS OF STONE CHIPPING.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.
353000 EQUIPMENT:ELECTRICAL
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.
118000 ELECTRICAL SYSTEM:SOFTWARE
ISSUE: CUSTOMERS ARE UNABLE TO CHARGE ACCESSORIES OR PLAY MUSIC USING THE USB PORT ON GEN 2.1 INFOTAINMENT SYSTEM.
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
ISSUE: CUSTOMERS ARE UNABLE TO CHARGE ACCESSORIES OR PLAY MUSIC USING THE USB PORT ON GEN 2.1 INFOTAINMENT SYSTEM.
110000 ELECTRICAL SYSTEM
ISSUE: CUSTOMERS ARE UNABLE TO CHARGE ACCESSORIES OR PLAY MUSIC USING THE USB PORT ON GEN 2.1 INFOTAINMENT SYSTEM.
018000 STEERING:AUTOMATED/ADAPTIVE STEERING
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING
220000 SEATS
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING
200000 WHEELS
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING
162000 STRUCTURE:BODY
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING
161000 STRUCTURE:FRAME AND MEMBERS
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING
050000 PARKING BRAKE
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING
045000 SERVICE BRAKES, AIR:DISC
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING
034500 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING
162300 STRUCTURE:BODY:DOOR
"SITUATION: THE DOOR EXTERIOR ALUMINUM FINISHERS MAY EXHIBIT DISCOLORATION. CAUSE: THIS MAY BE CAUSED BY THE ALUMINUM SURFACE BEING AFFECTED BY CLIMATIC CONDITIONS. ACTION: SHOULD A CUSTOMER EXPRESS THIS CONCERN, FOLLOW THE SERVICE INSTRU
162300 STRUCTURE:BODY:DOOR
Situation: The door exterior aluminum finishers may exhibit discoloration.
353000 EQUIPMENT:ELECTRICAL
INTERIOR LIGHTS FLICKER, WIPERS MAKE A SINGLE STROKE OF SCREEN
350000 EQUIPMENT
INTERIOR LIGHTS FLICKER, WIPERS MAKE A SINGLE STROKE OF SCREEN
330000 INTERIOR LIGHTING
INTERIOR LIGHTS FLICKER, WIPERS MAKE A SINGLE STROKE OF SCREEN
118000 ELECTRICAL SYSTEM:SOFTWARE
SOFTWARE LEVEL CHECK FOR INCONTROL TOUCH PRO
110000 ELECTRICAL SYSTEM
KVM COMPONENT PROTECTION TIME-OUT IS LOGGED
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
COOLANT EXPANSION TANK PRESSURE CAPS LEAKING
060000 ENGINE (PWS)
COOLANT EXPANSION TANK PRESSURE CAPS LEAKING
356000 EQUIPMENT ADAPTIVE/MOBILITY
"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. ? FAULTY GENERATOR ? FAULTY BATTERY MONITORING SYSTEM (BMS) ? THE CHARGE WARNING INDICATOR IS ILL
111100 ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. ? FAULTY GENERATOR ? FAULTY BATTERY MONITORING SYSTEM (BMS) ? THE CHARGE WARNING INDICATOR IS ILL
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. ? FAULTY GENERATOR ? FAULTY BATTERY MONITORING SYSTEM (BMS) ? THE CHARGE WARNING INDICATOR IS ILL
350000 EQUIPMENT
"SITUATION: THE LEFT-HAND AND/OR RIGHT-HAND CLIMATE CONTROL AIR VENT MAY NOT ROTATE. CAUSE: THIS MAY BE CAUSED BY A BROKEN DRIVE CLUTCH WITHIN THE AIR VENTS."
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
"SITUATION: THE LEFT-HAND AND/OR RIGHT-HAND CLIMATE CONTROL AIR VENT MAY NOT ROTATE. CAUSE: THIS MAY BE CAUSED BY A BROKEN DRIVE CLUTCH WITHIN THE AIR VENTS."
356000 EQUIPMENT ADAPTIVE/MOBILITY
"SITUATION: THE LEFT-HAND AND/OR RIGHT-HAND CLIMATE CONTROL AIR VENT MAY NOT ROTATE. CAUSE: THIS MAY BE CAUSED BY A BROKEN DRIVE CLUTCH WITHIN THE AIR VENTS."
060000 ENGINE (PWS)
"ISSUE: A CUSTOMER MAY EXPRESS A CONCERN THAT THE CHECK ENGINE LIGHT IS ILLUMINATED WITH DTC P068A-00 IS STORED IN THE POWER TRAIN CONTROL MODULE (PCM) CAUSE: THERE IS A CPU RESPONSE TIME ERROR DURING THE VEHICLE SHUTDOWN PROCEDURE, THI
171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
"ISSUE: DOOR LATCH FUNCTIONALITY CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS."
162300 STRUCTURE:BODY:DOOR
"ISSUE: DOOR LATCH FUNCTIONALITY CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS."
162000 STRUCTURE:BODY
"ISSUE: DOOR LATCH FUNCTIONALITY CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS."
030000 BRAKES (PWS)
"ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION"
045000 SERVICE BRAKES, AIR:DISC
"ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION"
356000 EQUIPMENT ADAPTIVE/MOBILITY
"ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION"
356000 EQUIPMENT ADAPTIVE/MOBILITY
"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. ? FAULTY GENERATOR ? FAULTY BATTERY MONITORING SYSTEM (BMS) ? THE CHARGE WARNING INDICATOR IS ILLUMI
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. ? FAULTY GENERATOR ? FAULTY BATTERY MONITORING SYSTEM (BMS) ? THE CHARGE WARNING INDICATOR IS ILLUMI
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. ? FAULTY GENERATOR ? FAULTY BATTERY MONITORING SYSTEM (BMS) ? THE CHARGE WARNING INDICATOR IS ILLUMI
110000 ELECTRICAL SYSTEM
"ISSUED DEC 2015. ISSUE VEHICLES BATTERY CLAIMS FOR BATTERY DISCHARGED. CAUSE THE BATTERY STORAGE PROCESS HAS NOT BEEN CORRECTLY FOLLOWED UPON VEHICLE DELIVERY AND FOLLOWING A PDI."
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
"ISSUED DEC 2015. ISSUE VEHICLES BATTERY CLAIMS FOR BATTERY DISCHARGED. CAUSE THE BATTERY STORAGE PROCESS HAS NOT BEEN CORRECTLY FOLLOWED UPON VEHICLE DELIVERY AND FOLLOWING A PDI."
356000 EQUIPMENT ADAPTIVE/MOBILITY
"ISSUE: WHEEL STUD FAILURES (FRACTURES). CAUSE: OVERLOAD FRACTURE DUE TO INCORRECT TORQUE BEING APPLIED OR INCORRECT PROCESS APPLICATION AND SEQUENCE BEING APPLIED TO THE WHEEL STUD FOLLOWING WHEEL REMOVAL AND REFIT."
200000 WHEELS
"ISSUE: WHEEL STUD FAILURES (FRACTURES). CAUSE: OVERLOAD FRACTURE DUE TO INCORRECT TORQUE BEING APPLIED OR INCORRECT PROCESS APPLICATION AND SEQUENCE BEING APPLIED TO THE WHEEL STUD FOLLOWING WHEEL REMOVAL AND REFIT."
350000 EQUIPMENT
"SITUATION: THE DOOR EXTERIOR ALUMINUM FINISHERS MAY EXHIBIT DISCOLORATION. CAUSE: THIS MAY BE CAUSED BY THE ALUMINUM SURFACE BEING AFFECTED BY CLIMATIC CONDITIONS."
Showing 100 of 597 bulletins.