ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2003-2006 Dodge and Freightliner Sprinter 2500 and 3500 vans manufactured June 30, 2003, to August 31, 2006. The instrument cluster on the affected vehicles fails to illuminate the BRAKE warning lamp in the instrument cluster during the vehicle start up bulb-function check. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 105, "Hydraulic and Electric Brake Systems."
Remedy: DVUSA will notify owners, and DVUSA and Dodge dealers will correct the instrument cluster software, as necessary, free of charge. An interim notification was sent to owners on January 6, 2017. A second notice will be mailed to owners once the remedy becomes available. The recall began on July 27, 2017. Owners may contact DVUSA customer service at 1-770-705-2070.
17,501 vehicles affected
SERVICE BRAKES, HYDRAULIC
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2003-2006 Dodge and Freightliner Sprinter 2500 and 3500 vans manufactured June 30, 2003, to August 31, 2006. The instrument cluster on the affected vehicles fails to illuminate the BRAKE warning lamp in the instrument cluster during the vehicle start up bulb-function check. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 105, "Hydraulic and Electric Brake Systems."
Remedy: DVUSA will notify owners, and DVUSA and Dodge dealers will correct the instrument cluster software, as necessary, free of charge. An interim notification was sent to owners on January 6, 2017. A second notice will be mailed to owners once the remedy becomes available. The recall began on July 27, 2017. Owners may contact DVUSA customer service at 1-770-705-2070.
17,501 vehicles affected
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
MERCEDES-BENZ USA (MBUSA) IS RECALLING CERTAIN MODEL YEAR 2002- 2003 SPRINTER 2500 AND 3500 VANS SOLD AS DODGE AND FREIGHTLINER VEHICLES. THE INTAKE MANIFOLDS MAY HAVE CORRODED. A CHEMICAL REACTION INVOLVING SULFUR IN THE DIESEL FUEL THAT TAKES PLACE UNDER CERTAIN CONDITIONS CAN LEAD TO THE FORMATION OF SULFURIC ACID IN THE EXHAUST CHANNEL OF THE INTAKE MANIFOLD.
Remedy: DEALERS WILL INSPECT AND REPLACE THE INTAKE MANIFOLD FREE OF CHARGE. CHRYSLER, LLC WILL NOTIFY OWNERS OF DODGE SPRINTERS AND MBUSA WILL NOTIFY OWNERS FREIGHTLINER SPRINTERS. THIS RECALL IS AN EXPANSION OF A PREVIOUS RECALL (PLEASE SEE RECALL CAMPAIGN 09V-418). THE SAFETY RECALL BEGAN ON OCTOBER 11, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403 OR SPRINTER AT 1-843-695-5031.
665 vehicles affected
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
SPRINTER IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2003 VANS SOLD AS DODGE AND FREIGHTLINER VEHICLES. THE INTAKE MANIFOLDS MAY HAVE CORRODED. A CHEMICAL REACTION INVOLVING SULFUR IN THE DIESEL FUEL THAT TAKES PLACE UNDER CERTAIN CONDITIONS CAN LEAD TO THE FORMATION OF SULFURIC ACID IN THE EXHAUST CHANNEL OF THE INTAKE MANIFOLD.
Remedy: DEALERS WILL INSPECT AND REPLACE THE INTAKE MANIFOLD FREE OF CHARGE. CHRYSLER, LLC IS HANDLING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. THE RECALL BEGAN ON JUNE 4, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403 OR SPRINTER AT 843-695-5031.
14,423 vehicles affected
STEERING:COLUMN
SPRINTER IS RECALLING 10 MY 2001-2006 DODGE AND FREIGHTLINER 2500 AND 3500 VEHICLES. THE WELDING SEAM BETWEEN THE BRACKET AND STEERING COLUMN OF AFFECTED SPARE PARTS DOES NOT MEET DESIGN SPECIFICATIONS. THE RESULT OF AN OUT OF SPECIFICATION WELDING SEAM IS THAT THE STEERING COLUMN MAY DETACH FROM ITS INTERIOR VEHICLE MOUNTING BRACKET.
Remedy: DEALERS WILL INSPECT AND REPLACE THE STEERING COLUMNS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 16, 2009. OWNERS MAY CONTACT SPRINTER AT 843-695-5057.
10 vehicles affected
INTERIOR LIGHTING
ON CERTAIN TRUCKS EQUIPPED WITH REAR AIR CONDITIONING SYSTEM, THE INTERIOR LAMP IS EQUIPPED WITH AN 18W LAMP AND A SCATTERING LENS. IN EXTREMELY HOT AND HUMID CONDITIONS, THE COMBINATION OF HEAT AND HUMIDITY, AND THE HEAT FROM THE LAMP DUE TO EXTREME LONG TERM OPERATION, CAN DISTORT THE SCATTERING LENS.
Remedy: DEALERS WILL REPLACE THE REAR INTERIOR LAMPS FREE OF CHARGE WITH A MODIFIED VERSION WHICH IS NOT SUBJECT TO THE IMPACTS OF HEAT AND HUMIDITY. THE RECALL BEGAN ON DECEMBER 17, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER MANUFACTURING INTERNATIONAL AT 1-843-695-5041.
4,433 vehicles affected
TL* THE CONTACT OWNED A 2003 N/A FREIGHTLINER SPRINTER VAN. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE BEGAN TO LOSE SPEED, THAN THE VEHICLE BEGAN TO SHUTTER AND THE CONTACT LOOKED THRU THE REAR PASSENGER SIDE VIEW MIRROR AND NOTICED BLACK SMOKE COMING FROM EXHAUST. THE CONTACT MERGED TO THE SIDE OF THE ROAD. THE CONTACT PUT THE VEHICLE IN PARK AND EXITED OUT OF THE VEHICLE. THE CONTACT WENT TO THE FRONT OF THE VEHICLE WHEN IT WAS NOTICED FLUID WAS SPILLING OUT OF THE VEHICLE AND SMOKE COMING FROM UNDERNEATH THE HOOD. THE CONTACT WENT TO RECEIVE THEIR FIRE EXTINGUISHERS AND OPENED THE HOOD AND NOTICED FIRE COMING FROM UNDERNEATH THE AND STARTED TO EXTINGUISH THE FIRE BUT DID NOT FULLY PUT OUT THE FLAMES. THE CONTACT THEN HAD HIS WIFE AND FOUR CHILDREN EXIT OUT OF THE VEHICLE AND WAITED FOR THE FIRE DEPARTMENT TO COME TO THE SCENE. THE FIRE DEPARTMENT DID COME OUT AND EXTINGUISHED THE FIRE FULLY. A FIRE REPORT WAS FILED. NO ONE WAS INJURED. THE VEHICLE WAS TOWED TO A NEAR BY TOWED LOT.THE CONTACT CALLED THE VEHICLE MANUFACTURER TO HAVE THEM TOW THE VEHICLE TO THEIR LOCAL DEALER TO HAVE INSPECTED AND DIAGNOSED OF THE FAILURE BUT THE MANUFACTURER DECLINED DO THAT SO THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DOES NOT KNOW IF THE VEHICLE DEEMED A TOTAL LOSS OR IF THE THAT TOWED LOT SCRAPPED THE VEHICLE FOR PARTS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000. ## VIN PASSED ## SPRINTER (DODGE OR FREIGHTLINER) 2003 ##
Fire
TL* THE CONTACT OWNS A 2003 FREIGHTLINER SPRINTER 2500. THE CONTACT STATED WHILE DRIVING 14 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE MASTER WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROADWAY. THE VEHICLE WAS THEN SLOWLY DRIVEN BACK TO HIS RESIDENCE. THE CONTACT CALLED MERCEDES-BENZ OF LOUISVILLE LOCATED AT 2520 TERRA CROSSING BLVD, LOUISVILLE, KY 40245, (502) 896-4411, AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND MADE AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V833000 (ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 320,000.
TL* THE CONTACT OWNS A 2003 FREIGHTLINER SPRINTER 2500. THE CONTACT STATED WHILE DRIVING 14 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE MASTER WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROADWAY. THE VEHICLE WAS THEN SLOWLY DRIVEN BACK TO HIS RESIDENCE. THE CONTACT CALLED MERCEDES-BENZ OF LOUISVILLE LOCATED AT 2520 TERRA CROSSING BLVD, LOUISVILLE, KY 40245, (502) 896-4411, AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND MADE AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V833000 (ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 320,000.
VEHICLE EXPERIENCED REDUCED POWER AND WHOOSH SOUND. FOUND INTAKE MANIFOLD WITH CRACKS LEAKING EXHAUST FROM EGR RUNNER. MADE TEMPORARY REPAIR ON THE ROAD AND WAS ABLE TO RETURN TO SHOP. FOUND THERE WAS A RECALL ON THIS PART (2010-040002) BUT HAVE BEEN UNABLE TO GET REPAIR FROM DAIMLER VANS USA. *TR
TL* THE CONTACT OWNS A 2003 FREIGHTLINER SPRINTER 2500. THE CONTACT STATED AFTER RECEIVING A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 11V410000 (ENGINE AND ENGINE COOLING), THE CONTACT CALLED THE DEALER. THE DEALER STATED THAT THEY COULD NOT REMEDY THE VEHICLE DUE TO THE DEALER NOT BEING ABLE TO WORK ON VANS. THE CONTACT THEN CALLED THE MANUFACTURER TO FIND OUT WHERE TO TAKE THE VEHICLE. THE NEAREST DEALER WAS TOO FAR TO DRIVE FOR THE CONTACT. THE MANUFACTURER THEN STATED TO CALL FREIGHTLINER REGARDING THE RECALL. FREIGHTLINER INFORMED THE CONTACT THAT THEY WERE NOT RESPONSIBLE FOR THE REPAIR OF THIS VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2003 FREIGHTLINER SPRINTER 2500. THE CONTACT STATED AFTER RECEIVING A RECALL NOTICE, HE TOOK THE VEHICLE WAS TAKEN TO A LOCAL DEALER. THE DEALER STATED THE CONTACT HAD TO PAY TO HAVE THE RECALL REPAIR PERFORMED ON THE VEHICLE. THE CONTACT STATED THE RECALL SAID THE REMEDY WAS FREE OF CHARGE. THE CONTACT CALLED THE MANUFACTURER TO VERIFY. THE FAILURE MILEAGE WAS 330,000. UPDATED 07/05/12*LJ THE DEALER CONFIRMED THE INTAKE MANIFOLD REPLACEMENT WAS COVERED BY THE RECALL. HOWEVER, THE DEALER STATED THEY WOULD NEED TO REPLACE THE FUEL LINES, WHICH COULD BE DAMAGED DURING THE REMOVAL OF THE INTAKE MANIFOLD. THE CONSUMER WAS INFORMED IT WOULD COST $300 TO REPLACE THE FUEL LINES. UPDATED 07/10/12 UPDATED 07/19/12.
TL* THE CONTACT OWNS A 2003 FREIGHTLINER SPRINTER 2500. THE CONTACT STATED AFTER RECEIVING A RECALL NOTICE, HE TOOK THE VEHICLE WAS TAKEN TO A LOCAL DEALER. THE DEALER STATED THE CONTACT HAD TO PAY TO HAVE THE RECALL REPAIR PERFORMED ON THE VEHICLE. THE CONTACT STATED THE RECALL SAID THE REMEDY WAS FREE OF CHARGE. THE CONTACT CALLED THE MANUFACTURER TO VERIFY. THE FAILURE MILEAGE WAS 330,000. UPDATED 07/05/12*LJ THE DEALER CONFIRMED THE INTAKE MANIFOLD REPLACEMENT WAS COVERED BY THE RECALL. HOWEVER, THE DEALER STATED THEY WOULD NEED TO REPLACE THE FUEL LINES, WHICH COULD BE DAMAGED DURING THE REMOVAL OF THE INTAKE MANIFOLD. THE CONSUMER WAS INFORMED IT WOULD COST $300 TO REPLACE THE FUEL LINES. UPDATED 07/10/12 UPDATED 07/19/12.
I RECEIVED A RECALL NOTICE FOR MY VEHICLE. I CONTACTED THE NUMBER IN THE LETTER TO HAVE THE PROBLEM CORRECTED. AFTER SPEAKING WITH A REPRESENTATIVE, I WAS INFORMED THAT THE CLOSEST REPAIR CENTER WAS 110 MILES AWAY. THE SERVICE CENTER WHERE THE WORK WOULD BE PERFORMED IS ONLY OPEN M-F, 7A-5P. IN ORDER FOR ME TO GET THE AFFECTED VEHICLE FOR REPAIRED, I WOULD HAVE TO TAKE OFF WORK AND LOSE A DAY'S PAY OR LONGER. THE REPRESENTATIVE OFFERED NO HELP IN OVERCOMING MY DILEMMA. *TR