2012 FREIGHTLINER SPRINTER 2500

2 recalls — 4 complaints

17V480000 Jul 28, 2017
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Remedy: DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The recall began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall supersedes recall 17V-025.
17,609 vehicles affected
16V077000 Feb 10, 2016
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.
136,361 vehicles affected
UNKNOWN OR OTHER Apr 11, 2017
I NEED TO KNOW IF THE RECALL FOR THE DRIVER SIDE AIR BAG WAS IN EFFECT BECAUSE THIS IS SOMETHING VERY SERIOUS. MY HUSBAND DRIVES THIS VEHICLE EVERYDAY AND I WOULDN'T WANT A DEPOLYMENT OF THE BAG DUE TO A RUPTURE AND HE WOULD BE HURT. HOW DO I FIND OUT IF IT WAS DONE? I READ ABOUT THIS ON A TELEVISION INVESTIGATION AND IT MAKES ME NERVOUS.
VEHICLE SPEED CONTROL Jul 10, 2014
LOCATION OF CRUISE CONTROL ARM IS TOO CLOSE TO THE STEERING WHEEL AND TURN SIGNAL ARM. ACCIDENTAL ACTIVATION IS LIKELY AND HAS OCCURRED DURING NORMAL OPERATION OF THE VEHICLE BY EITHER ACCIDENTAL CONTACT OF THE LEFT HAND WHILE STEERING OR WHILE ATTEMPTING TO OPERATE THE TURN SIGNAL. THIS CONDITION IS COMPOUNDED BY THE ORIENTATION OF THE CRUISE CONTROL ARM, WHERE AN UP OR DOWN MANIPULATION WILL 'SET' OR 'RESUME' THE CRUISE SPEED, BOTH OF WHICH CAN ACTIVATE THE CRUISE SYSTEM. SUCH MANIPULATION (UP OR DOWN) IS MOST LIKELY TO OCCUR DUE TO THE CONTROL ARM'S RELATIVE POSITION TO THE STEERING WHEEL AND TURN SIGNAL CONTROL ARM. THIS CONDITION IS FURTHER COMPOUNDED BY THE LACK OF ANY INDICATION TO THE DRIVER THAT THE CRUISE CONTROL SYSTEM IS ACTIVATED. THERE IS ALSO NO SEPARATE CRUISE CONTROL ENABLE SWITCH FOR THE DRIVER TO BE AWARE THAT THE CRUISE CONTROL SYSTEM MAY ACTIVATE. THE RESULT OF THIS CONDITION IS THAT THE DRIVER MAY ACCIDENTALLY AND UNKNOWINGLY ACTIVATE THE VEHICLE'S CRUISE CONTROL SYSTEM, RESULTING IN UNEXPECTED VEHICLE BEHAVIOR OR POSSIBLE LOSS OF CONTROL FROM UNEXPECTED ACCELERATION. RECOMMEND REPLACEMENT OF CRUISE CONTROL ARM WITH A DIFFERENT DESIGN TO MOVE IT AWAY FROM THE STEERING WHEEL AND TURN SIGNAL CONTROL ARM. ALTERNATIVELY, CHANGING THE SWITCH ORIENTATION SO THAT UP/DOWN MANIPULATION CAUSES THE CRUISE SETTING TO 'CANCEL', WHICH IS A SAFER UNINTENDED ACTION (DEACTIVATE) THAN THE CURRENT 'SET' ACTION (ACTIVATE). *TR
ELECTRICAL SYSTEM Jul 10, 2014
LOCATION OF CRUISE CONTROL ARM IS TOO CLOSE TO THE STEERING WHEEL AND TURN SIGNAL ARM. ACCIDENTAL ACTIVATION IS LIKELY AND HAS OCCURRED DURING NORMAL OPERATION OF THE VEHICLE BY EITHER ACCIDENTAL CONTACT OF THE LEFT HAND WHILE STEERING OR WHILE ATTEMPTING TO OPERATE THE TURN SIGNAL. THIS CONDITION IS COMPOUNDED BY THE ORIENTATION OF THE CRUISE CONTROL ARM, WHERE AN UP OR DOWN MANIPULATION WILL 'SET' OR 'RESUME' THE CRUISE SPEED, BOTH OF WHICH CAN ACTIVATE THE CRUISE SYSTEM. SUCH MANIPULATION (UP OR DOWN) IS MOST LIKELY TO OCCUR DUE TO THE CONTROL ARM'S RELATIVE POSITION TO THE STEERING WHEEL AND TURN SIGNAL CONTROL ARM. THIS CONDITION IS FURTHER COMPOUNDED BY THE LACK OF ANY INDICATION TO THE DRIVER THAT THE CRUISE CONTROL SYSTEM IS ACTIVATED. THERE IS ALSO NO SEPARATE CRUISE CONTROL ENABLE SWITCH FOR THE DRIVER TO BE AWARE THAT THE CRUISE CONTROL SYSTEM MAY ACTIVATE. THE RESULT OF THIS CONDITION IS THAT THE DRIVER MAY ACCIDENTALLY AND UNKNOWINGLY ACTIVATE THE VEHICLE'S CRUISE CONTROL SYSTEM, RESULTING IN UNEXPECTED VEHICLE BEHAVIOR OR POSSIBLE LOSS OF CONTROL FROM UNEXPECTED ACCELERATION. RECOMMEND REPLACEMENT OF CRUISE CONTROL ARM WITH A DIFFERENT DESIGN TO MOVE IT AWAY FROM THE STEERING WHEEL AND TURN SIGNAL CONTROL ARM. ALTERNATIVELY, CHANGING THE SWITCH ORIENTATION SO THAT UP/DOWN MANIPULATION CAUSES THE CRUISE SETTING TO 'CANCEL', WHICH IS A SAFER UNINTENDED ACTION (DEACTIVATE) THAN THE CURRENT 'SET' ACTION (ACTIVATE). *TR
STRUCTURE Jul 10, 2014
LOCATION OF CRUISE CONTROL ARM IS TOO CLOSE TO THE STEERING WHEEL AND TURN SIGNAL ARM. ACCIDENTAL ACTIVATION IS LIKELY AND HAS OCCURRED DURING NORMAL OPERATION OF THE VEHICLE BY EITHER ACCIDENTAL CONTACT OF THE LEFT HAND WHILE STEERING OR WHILE ATTEMPTING TO OPERATE THE TURN SIGNAL. THIS CONDITION IS COMPOUNDED BY THE ORIENTATION OF THE CRUISE CONTROL ARM, WHERE AN UP OR DOWN MANIPULATION WILL 'SET' OR 'RESUME' THE CRUISE SPEED, BOTH OF WHICH CAN ACTIVATE THE CRUISE SYSTEM. SUCH MANIPULATION (UP OR DOWN) IS MOST LIKELY TO OCCUR DUE TO THE CONTROL ARM'S RELATIVE POSITION TO THE STEERING WHEEL AND TURN SIGNAL CONTROL ARM. THIS CONDITION IS FURTHER COMPOUNDED BY THE LACK OF ANY INDICATION TO THE DRIVER THAT THE CRUISE CONTROL SYSTEM IS ACTIVATED. THERE IS ALSO NO SEPARATE CRUISE CONTROL ENABLE SWITCH FOR THE DRIVER TO BE AWARE THAT THE CRUISE CONTROL SYSTEM MAY ACTIVATE. THE RESULT OF THIS CONDITION IS THAT THE DRIVER MAY ACCIDENTALLY AND UNKNOWINGLY ACTIVATE THE VEHICLE'S CRUISE CONTROL SYSTEM, RESULTING IN UNEXPECTED VEHICLE BEHAVIOR OR POSSIBLE LOSS OF CONTROL FROM UNEXPECTED ACCELERATION. RECOMMEND REPLACEMENT OF CRUISE CONTROL ARM WITH A DIFFERENT DESIGN TO MOVE IT AWAY FROM THE STEERING WHEEL AND TURN SIGNAL CONTROL ARM. ALTERNATIVELY, CHANGING THE SWITCH ORIENTATION SO THAT UP/DOWN MANIPULATION CAUSES THE CRUISE SETTING TO 'CANCEL', WHICH IS A SAFER UNINTENDED ACTION (DEACTIVATE) THAN THE CURRENT 'SET' ACTION (ACTIVATE). *TR