2022 FORD MUSTANG MACH E

9 recalls, 249 complaints - 198 TSBs

POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

Defect Description

Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang Mach E vehicles. The rear differential pinion shaft may fracture.

Consequence

Differential pinion shaft fracture may result in a loss of drive power, or unintended vehicle movement if the vehicle is in park without the parking brake applied, increasing the risk of a crash.

Remedy

Dealers will repair or replace the rear differential assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 13, 2026. Additional letters will be sent once the remedy is available, anticipated in late December 2026. Owners may contact Ford custom... Read more

42,784 vehicles affected

Manufacturer: Ford Motor Company

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)

Defect Description

Ford Motor Company (Ford) is recalling certain 2022 Mustang Mach E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.

Consequence

An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.

Remedy

Dealers will replace the high voltage battery junction box, free of charge. Owner notification letters were mailed July 10, 2025. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 23S56. This recall is an expansion of previous NHTSA recall number 23V687.

239 vehicles affected

Manufacturer: Ford Motor Company

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Defect Description

Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release ha... Read more

Consequence

The inability to enter or exit the vehicle in an emergency increases the risk of injury.

Remedy

Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 202... Read more

197,432 vehicles affected

Manufacturer: Ford Motor Company

BACK OVER PREVENTION:SOFTWARE

Defect Description

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicle... Read more

Consequence

A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety... Read more

1,076,138 vehicles affected

Manufacturer: Ford Motor Company

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Defect Description

Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles previously repaired incorrectly under recall number 22V-412. The high voltage battery main contactors may overheat.

Consequence

An overheated high voltage battery contactor may cause the vehicle to lose drive power, increasing the risk of a crash.

Remedy

Dealers will update the on-board software, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S14.

626 vehicles affected

Manufacturer: Ford Motor Company

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)

Defect Description

Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.

Consequence

An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.

Remedy

Dealers will replace the high voltage battery junction box, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired ... Read more

34,762 vehicles affected

Manufacturer: Ford Motor Company

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

Defect Description

Ford Motor Company (Ford) is recalling certain 2022 Mustang Mach-E vehicles. The right-rear axle half shafts may have been manufactured improperly, allowing the half shaft stem to break under load.

Consequence

A broken half shaft can cause a loss of drive power, or a rollaway could occur while parked if the electronic parking brake is not engaged. Either of these scenarios can increase the risk of a crash.

Remedy

Dealers will inspect the serial number, and replace the right-rear half shaft, as necessary, free of charge. Owner notification letters were mailed September 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S55.

1,175 vehicles affected

Manufacturer: Ford Motor Company

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Defect Description

Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles. The high voltage battery main contactors may overheat.

Consequence

An overheated high voltage battery contactor may cause the vehicle to lose drive power, increasing the risk of a crash.

Remedy

Dealers will update the on-board software, free of charge. Owner notification letters were mailed on July 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S41.

48,924 vehicles affected

Manufacturer: Ford Motor Company

SEAT BELTS:REAR/OTHER:ANCHORAGE

Defect Description

Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E and 2022 Maverick vehicles. The rear seat belt buckles may not be properly attached to the rear floor assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208,... Read more

Consequence

Improperly attached seat belts may not adequately restrain an occupant in a crash, increasing the risk of injury.

Remedy

Dealers will repair the rear seat belt buckle attachments, free of charge. Owner notification letters were mailed January 28, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C36.

2,622 vehicles affected

Manufacturer: Ford Motor Company

Complaint Statistics

249 total complaints 12 crashes 7 fires 6 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	41
ENGINE	32
UNKNOWN OR OTHER	27
POWER TRAIN	24
FUEL/PROPULSION SYSTEM	16
STEERING	14
SERVICE BRAKES	13
VEHICLE SPEED CONTROL	11
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	8
AIR BAGS	7

Incident date: Sep 6, 2026

Spot welds have failed on the drivers side door. This is a known issue with multiple ford vehicles, though they have not issued a recall for this specific model.

Incident date: Aug 26, 2026

I just had the High voltage battery junction box replaced after being in shop 16 days. Upon arrival to my house yesterday my car would not charge. upon further investigation once the Hvbj connector is replaced a charge of the car to put a full load on this connector is not performed. Instead ford go... Read more

Incident date: Jun 26, 2026

See attached document for complaint

Incident date: Aug 10, 2026

The high voltage battery junction box connector has failed. There have been two recalls one software and one to replace this part the high voltage battery junction box with a more robust part to handle thermal loads. As of now there are zero recalls on my car open so they are all done. The first tim... Read more

Incident date: Aug 10, 2026

Incident date: Aug 18, 2026

I was pulling into a parking lot at low speed when the car suddenly began accelerating rapidly on its own. Fortunately, when I hit the brakes it stopped without incident. However, if someone had been right in front of me at the time - a pedestrian or car - it could have resulted in a crash. I am ... Read more

Incident date: Aug 18, 2026

Incident date: Aug 12, 2026

I am unsure, but I think it's the High Voltage Battery Junction Box. A week after buying the car used from Aaron Ford of Poway, I received a Safely Stop now warning, then the car broke down on the middle of the turning lane into my job a medical clinic putting myself, patients, other drivers, and m... Read more

Incident date: Aug 12, 2026

Incident date: Aug 15, 2026

The front driver door metal is cracking and breaking. The door makes a squeaking and cracking sound when I open the door. It is the same problem that the Ford Escape doors had. My car is out of warranty and Ford dealers say it will cost $3,000 to replace the entire door. I think Ford should recall t... Read more

Incident date: Mar 5, 2026

The contact owns a 2020 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle lunged forward. In addition, the vehicle almost stalled. No warning... Read more

Incident date: Jul 14, 2026

Transmission needs to be replaced at 77000 miles!! A KNOWN problem with this make/model/year and NOTHING is being done!!!!!!!!!!!!!!!!

Incident date: Jul 14, 2026

The contact owns a 2024 Buick Encore GX. The contact stated that while driving at 5 MPH and attempting to stop the vehicle, the instrument panel displayed a blank screen. An independent mechanic was contacted. The vehicle was taken to a dealer, where it was diagnosed and determined that the electric... Read more

Incident date: Jun 11, 2026

Experiencing high pitched whine noise at approximately 65k miles. Local Toyota dealer test drove vehicle, also noticed high pitched whine, and diagnosed as transmission going bad due to issues noted in T-SB-0008-21. Transmission can fail without warning at any time and leave driver stranded or in da... Read more

Incident date: Jun 11, 2026

Had recall for parking brake fixed, soon after I’d be on interstate or intersection and it would lose power wrench and check power train system light came on. Took to dealership and they said it was parking pawl sylenuod. Had repaired left the shop didn’t even get home and it did the same: Mecha... Read more

Incident date: Jun 11, 2026

Incident date: Jun 4, 2026

Engine failure, metal leaking into oil which caused engine to fail

Incident date: Jun 4, 2026

Vacuum pump that supplies vacuum to brake booster failed without any warnings beforehand leaving us without the ability to stop. Luckily was able to avoid an accident.

Incident date: May 24, 2026

There was a recall-SC209A for a faulty piston ring. This vehicle “passed” prior to my purchase. I was unaware that my vehicle was part of the recall- when the VIN is entered in the NTSB website, no active recalls show. Starting in 10/24, the vehicle began having problems accelerating, and when... Read more

Incident date: May 24, 2026

Incident date: May 9, 2026

While I was driving the brakes did not work. I had to slam on the brakes in order to stop the car. The back portion of the car then skid. The following warnings were sent to the phone and appeared on the dashboard as well. There were more on the dashboard but since I was driving I focused on try... Read more

Incident date: Apr 28, 2026

Vehicle: 2020 Chevrolet Blazer Issue: “Shift to Park” malfunction Description: The vehicle repeatedly displays a “Shift to Park” warning message even when the gear selector is fully placed in Park. Because of this issue, the vehicle does not always shut off properly and may continue running... Read more

Incident date: Apr 28, 2026

While entering a parking lot at a low speed, with my foot already firmly applied to the brake due to the close proximity of a parking space, the vehicle suddenly accelerated on its own unexpectedly. Despite continuous pressure on the brake pedal, the vehicle proceeded forward, struck another parked ... Read more

Crash

Incident date: Apr 28, 2026

I have had a constant squeek with my brakes since the day I got the car.

Incident date: Apr 16, 2026

The paint is gradually chipping off around my door frames.

Incident date: Jul 31, 2023

2022 Honda CRV with 12500 miles on the odometer has Rack and Pinion problems. Dealer indicates internal wear. There is a recall # 24V-744 which may apply. Dealer vehicle service was prepared on March 23, 2026

Incident date: Mar 13, 2026

Vehicle experienced a sudden and total loss of propulsion while driving due to an internal failure of the rear electric motor. The dealer diagnosed it as 'coolant intrusion' into the motor unit. This is a known manufacturing defect in the 2019 e-tron (TSB 2073858/2) where internal seals fail, allowi... Read more

Incident date: Feb 25, 2026

While driving, the car came to a sudden stop in the middle of the road, making a loud screeching sound. The sound persisted when the vehicle was made to drive. Checking underneath, I noticed a large bolt fell off. Along with the noise, the suspension also felt very stiff while driving forward. In an... Read more

Incident date: Feb 25, 2026

The front passenger seat-belt lock failure to lock in place; resulting in faulting loud warning sounds; passenger at risk, unsafe. and not able to use passenger front seat during driving. There was no prior problem with the seat belt mechanism failure. The vehicle is not under any warranty, or inde... Read more

Incident date: Feb 25, 2026

On 2/19/26 the Vehicle would not go in reverse. This is the second time the vehicle has failed to reverse. The vehicle was towed and fixed by don chalmers ford the first time this happened. Now they stated the vehicle was one day past warranty and would not tow/fix issue. I dropped the vehicle at dc... Read more

Incident date: Dec 8, 2025

In light snow, the car automatically braked at speed causing the car to veer off the road after skidding, multiple times. The "safety" features of this car make it dangerous to operate.

Incident date: Dec 8, 2025

In light snow, the car automatically braked at speed causing the car to veer off the road after skidding, multiple times. The "safety" features of this car make it dangerous to operate.

Incident date: Dec 8, 2025

In light snow, the car automatically braked at speed causing the car to veer off the road after skidding, multiple times. The "safety" features of this car make it dangerous to operate.

Incident date: Dec 24, 2025

My Rogue had an engine failure in 2024. This caused the car not slow down and not accelerate on highway and could have caused an accident. Entire engine and turbo and replaced at 71276 miles. In 2025 another incident happened where the car lost power on the interstate in left lane, I had to move m... Read more

Incident date: Dec 23, 2025

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at various speeds, several unknown warning lights flashed on the instrument panel. The vehicle was taken to the dealer on several occasions, where various repairs were performed; however, the failure returned after each rep... Read more

Incident date: Oct 31, 2025

The contact owns a 2020 Chevrolet Silverado. The contact stated that while the vehicle was parked, turned off, and unoccupied, the rear of the vehicle caught fire. The fire was initially extinguished by a maintenance worker, and the fire department later applied water to the area to prevent the fire... Read more

Fire

Incident date: Jan 6, 2026

Vehicle Information: Year: 2021 Make: Mercedes-Benz Model: GLC 300 Engine: M264 Mileage at time of failure: Approximately 65,000 miles Complaint Description: While driving, my 2021 Mercedes-Benz GLC 300 began experiencing repeated engine misfires and rough running, accompanied by a persistent chec... Read more

Incident date: Jan 6, 2026

The Lane Keeping Assist works well and is very useful. Unfortunately it is combined with the infrared eye monitor system, which is very flaky and does not work well with prescription glasses when sunlight comes in from the front or side. It provides many false warnings, but cannot be turned off with... Read more

Incident date: Jan 6, 2026

Incident date: Oct 16, 2025

Fabric cover of sunroof got detached from rails, so it rolls the fabric to the back of the vehicle leaving the clips hanging and no way to get the sunroof cover reattached.

Incident date: Nov 25, 2024

After driving my car from the dealer after purchase all the safety features have warning lights on the dash. Break system error ,electric power steering problem ,road departure mitigation problem, collision mitigation problem, lane keep assist problem, adaptive cruise control problem, tsa problem, h... Read more

Incident date: Oct 18, 2025

The power sliding door on the driver’s side failed and will not open, even manually. The mechanism engages and stops after about an inch. This creates a significant safety risk because passengers cannot exit through the door in an emergency. This appears to be a widespread defect in 2018–2020 Ho... Read more

Incident date: Oct 18, 2025

Bolts in the 2nd flange on the exhaust before the muffler break due to manufacture issue. Causes an exhaust leak and an issue with the vehicle power.

Incident date: Sep 6, 2025

ABS sensor has failed at 35,000 miles and has left me without antilock brakes which impairs the braking ability of my vehicle in emergency situations. This needs to be issued as a recall.

Incident date: Sep 9, 2025

Complete backup camera failure showing black screen. Third time system has failed.

Incident date: Sep 2, 2025

On the morning of July 8th our carbon monoxide detector went off. It woke us up at 4:00 a.m., I went down to check what was beeping open my garage door to see where the smell is coming from and my garage was close to 100°. I woke up my boyfriend and we tried to get the car out of the garage and int... Read more

Fire

Incident date: Oct 18, 2023

The main vehicle computer (MCU) failed. The problem first appeared in May 2024 with intermittent rear camera malfunctions. It has since worsened. Most recently (08/28/25), the center display went completely black and the vehicle became inoperable — I could not start or move it. This left me strand... Read more

Incident date: Oct 18, 2023

Incident date: Aug 1, 2025

Twice in the same manner my 2014 Ram has sucked the fan shroud through the radiator. When under load (towing under the weight maximum) and moving at highway speeds 60-70 MPH, the fan shroud softens to a point where it is pulled in by the fan and slung through the radiator causing debris and immediat... Read more

Incident date: Aug 10, 2025

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that upon contacting several dealers, including the local dealer, the dealers informed ... Read more

Showing 50 of 249 complaints.

Technical Service Bulletins, 2022 FORD MUSTANG MACH E

198 manufacturer communications from 137 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	58
350000 EQUIPMENT	22
280100 BACK OVER PREVENTION:SOFTWARE	15
980000 UNKNOWN OR OTHER	12
118000 ELECTRICAL SYSTEM:SOFTWARE	11
353000 EQUIPMENT:ELECTRICAL	6
100000 POWER TRAIN	6
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	4

980000 UNKNOWN OR OTHER

Some 2021-2023 Mustang Mach-E vehicles may exhibit a "1 Pedal Drive Fault - Press Brake Pedal To Reduce Speed" warning message displayed in the instrument panel cluster (IPC) after a recent powertrain software update was received. A diagnos

110000 ELECTRICAL SYSTEM

Quality Improvements include: - Allows the user to open any vehicle door if the phone is within 6m of the vehicle. - Improves the success rate for the Passive Entry feature. - Allows persons to enter the vehicle independent of which side

110000 ELECTRICAL SYSTEM

Quality improvements include: -22, 23 and 21 MYs: Fix the infrequent random audio noises and improve the audio quality of the vehicle. -23.5 MY may lose audio on rear left woofer/tweeter (Channel 1)

980000 UNKNOWN OR OTHER

Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or la

284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Some 2022-2023 Mustang Mach-E vehicles which recently received a software update delivered over-the-air (OTA) may exhibit an inoperative BlueCruise and lane centering with diagnostic trouble codes (DTCs) U2018:51 stored in the camera module

110000 ELECTRICAL SYSTEM

2021-2023 Mach-E vehicles may exhibit the drive mode default to normal mode while driving and <Drive Mode Not Available> message displays in the center display screen with or without Diagnostic Trouble Code (DTC) U0253 stored in the ABS mod

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

110000 ELECTRICAL SYSTEM

Software Update 24-OTA 24-PU0121-FTDI-FX for 2021- 2022 MY Mach E vehicles is now available. Quality Improvements include: - Add electrical back drive functionality to the latch as a robustness improvement - FordPass will remember las

284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Some 2022-2023 Mustang Mach-E vehicles which recently received an OTA update may exhibit an inoperative BlueCruise and lane centering with diagnostic trouble codes (DTCs) U2018:51 stored in the camera module - rear (CMR) and U0565:86 stored

118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2022-2024 various Ford/Lincoln vehicles equipped with SYNC 4 may experience concern where customers are receiving an error message when trying to enroll in connected services. This may be due to the gateway module (GWM) software. To co

110000 ELECTRICAL SYSTEM

Some 2022-2023 Mustang Mach-E vehicles which recently received a Ford Power-Up software updates delivered over-the-air (OTA) may exhibit an inoperative BlueCruise and lane centering with diagnostic trouble codes (DTCs) U2018:51 stored in th

160000 STRUCTURE

Some 2021-2023 Mustang Mach-E vehicles may exhibit a wind noise from the exterior mirror/A-pillar area when driving at or above 64 km/h (40 mph). This may be due to poor sealing of the lower mirror foam and the glass top run foam.. S

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

Harvest Program 23H06 Certain 2021-2023 Model Year Mustang Mach-E and 2022-2023 Transit Battery Electric Vehicle (BEV) High Voltage Battery Module Replacement Owner letter added. Other documents submitted 02/01/24

110000 ELECTRICAL SYSTEM

This article supersedes TSB 23-2399 to update the vehicle lines affected. 2021-2023 Mustang Mach-E and 2023 e-Transit vehicles may exhibit a condition where the high voltage battery stops charging when connected to level 1 or level 2 charge

280100 BACK OVER PREVENTION:SOFTWARE

350000 EQUIPMENT

Some 2021-2024 Mustang Mach-E, 2022-2024 E-Transit/F-150 Lightning vehicles may have diagnostic trouble code (DTC) P1A3C stored in the off-board charger controller module (OBCC). The P1A3C is commonly set due to an interruption of the direc

110000 ELECTRICAL SYSTEM

Software Update FPU 24-PU0105-CMR-FX for 2022-2023 MY Mach E vehicles is now available. Quality Improvements include - Adds robustness to the Driver State Monitoring system and increases availability of BlueCruise - 22MY Reduces false

280100 BACK OVER PREVENTION:SOFTWARE

110000 ELECTRICAL SYSTEM

Some 2023 Escape vehicles equipped with a head up display (HUD) built on or before 16-Oct-2023 may exhibit a condition where the speed limit sign indicator is not displayed in the HUD. This may be due to the software installed in the HUD mo

110000 ELECTRICAL SYSTEM

This article supersedes TSB 23-2348 to update the model year affected, the production clean date and parts list. Some 2021-2022 Mustang Mach-E vehicles built on or before 28-May-2022 may exhibit an illuminated malfunction indicator lamp (MI

280100 BACK OVER PREVENTION:SOFTWARE

110000 ELECTRICAL SYSTEM

Software Update FPU 23-PU1113-UNX-DC for 2021-2023 MY Mach E vehicles is now available. Quality Improvements include: - Restores TCU module DID vehicle specific configuration which were set to default values in previous OTA update.

135000 VISIBILITY:REARVIEW MIRRORS/DEVICES

Some 2021-2023 Mustang Mach-E vehicles built on or before 04-Dec-2023 may exhibit a wind noise from the exterior mirrors/A-pillar area when driving at or above 40 mph (64 km/h). This may be due to poor sealing of the lower mirror foam and t

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

Certain 2021-2023 Model Year Mustang Mach-E and 2022-2023 Transit Battery Electric Vehicle (BEV) High Voltage Battery Module Replacement

110000 ELECTRICAL SYSTEM

Some 2021-2023 Mach-E vehicles may exhibit the drive mode default to normal mode while driving and Drive Mode Not Available message displays in the center display screen with or without diagnostic trouble code (DTC) U0253 stored in the anti

280100 BACK OVER PREVENTION:SOFTWARE

110000 ELECTRICAL SYSTEM

Some 2021-2023 Mustang Mach-E vehicles built on or before 24-Jun-2023 may exhibit a condition where the high voltage battery slow charging or does not charge while using a level 1 or level 2 electric vehicle supply equipment (EVSE) after an

280000 BACK OVER PREVENTION

Various 2021-2024 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit a Please Check Surroundings For Safety or Full View Not Available message when the rear camera button is pressed and the vehicle is not

119430 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:ONBOARD (OBCM)

Some 2021-2023 Mustang Mach-E, 2022-2023 E-Transit/F-150 Lightning vehicles may have diagnostic trouble code (DTC) P1A3C stored in the off-board charger controller module (OBCC). The P1A3C is commonly set due to an interruption of the direc

980000 UNKNOWN OR OTHER

Software Update SU7 P1 for 2021- 2023 MY Mach E vehicles is now available. Quality improvements include: - Reduces erroneous BLIS warning 21 MY: - Increases availability of BlueCruise. Ignition reset will not be necessary to reengage

118910 ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE

980000 UNKNOWN OR OTHER

Software Update SU6 P4 for 2022- 2023 MY Mach E vehicles is now available. Quality improvements include: - Adds robustness to the Driver State Monitoring system and increases availability of BlueCruise - 22 MY Reduces false eyes-off war

118910 ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE

110000 ELECTRICAL SYSTEM

This article supersedes TSB 23-2326 to remove a DTC from the Issue and Action. Some 2021-2023 Mustang Mach-E built on or before 15-Sep-2023 and 2022-2023 E-Transit vehicles may experience an illuminated powertrain malfunction (wrench) indic

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Some 2021-2023 Mustang Mach-E vehicles may exhibit a condition where the high voltage battery stops charging when connected to level 1 or level 2 chargers with an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

Some 2021-2023 Mach-E vehicles built on or before 29-May-2023 may experience an alarm activation even after the motion sensor function has been disabled through the pop-up menu at ignition off. This may be due to the software in the SYNC mo

353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

350000 EQUIPMENT

Some 2021-2022 Mach-E vehicles may experience an exterior charge status indicator not illuminating the blue charging segments after an over the air (OTA) update. This may be due to the software in the SYNC module (APIM). To correct the cond

118000 ELECTRICAL SYSTEM:SOFTWARE

350000 EQUIPMENT

This article supersedes TSB 21-2307 to update the Service Procedure. Some 2021-2023 Mustang Mach-E vehicles built on or before 29-Sep-2023 may experience a water leak into the liftgate. This may be due to water intruding past the seals on t

110000 ELECTRICAL SYSTEM

This article supersedes TSB 23-2257 to update the Parts List. Some 2021-2023 Mustang Mach-E vehicles built on or before 17-Mar-2023 may exhibit an illuminated malfunction indicator lamp (MIL) and/or powertrain malfunction (wrench) indicator

110000 ELECTRICAL SYSTEM

Some 2021-2023 Mustang Mach-E, 2022-2023 F-150 Lightning/e-Transit vehicles may exhibit a concern where the vehicle is unable to achieve 100 percent state of charge immediately after high voltage (HV) battery module balancing and replacemen

350000 EQUIPMENT

Recall re-engagement email to customers who have not completed their recall. The message will provide a link to the Ford VIN recall look up tool to show the customer open recalls on their vehicle.

350000 EQUIPMENT

Recall re-engagement email to customers who have not completed their recall. The message will provide a link to the Ford VIN recall look up tool to show the customer open recalls on their vehicle.

110000 ELECTRICAL SYSTEM

Software Update SU6 P3 for 2021-2023 MACH E vehicles is now available. Quality Improvements include: - Enable electric return of hood latch release actuator - Corrects erroneous "frunk service required" warning post OTA. - Corrects alar

350000 EQUIPMENT

118000 ELECTRICAL SYSTEM:SOFTWARE

110000 ELECTRICAL SYSTEM

This article supersedes TSB 22-2496 to update the Title and production clean date. Some 2021-2023 Mustang Mach-E built on or before 15-Sep-2023 and 2022-2023 E-Transit vehicles may experience an illuminated powertrain malfunction (wrench) i

110000 ELECTRICAL SYSTEM

Software Update SU6 P2 for Mach E is now available. Quality Improvments include: - Improved State of Charge accuracy during AC charging. - Updated messaging: customer is instructed to exit the vehicle when a battery hazard is detected.

110000 ELECTRICAL SYSTEM

Customer Satisfaction Program 23B50 Certain 2021-2023 Model Year Mustang Mach-E, 2022-2023 Model Year E-Transit, and 2023 F-150 Lightning Vehicles - Charge Cord Stuck a?? Reprogram Battery Charge Control Module

980000 UNKNOWN OR OTHER

119121 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE

980000 UNKNOWN OR OTHER

Harvest Program 23H05 Certain 2022 Model Year Navigator and 2022-2023 Model Year Mach-E, F150 Lightning, F150, Expedition and Bronco - Instrument Cluster Odometer Inspection

117110 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER:SENSOR/SENDING UNIT

Harvest Program 23H05 Certain 2022 Model Year Navigator and 2022-2023 Model Year Mach-E, F150 Lightning, F150, Expedition and Bronco - Instrument Cluster Odometer Inspection

980000 UNKNOWN OR OTHER

Customer Satisfaction Program 23B39 Certain 2022 Model Year Mustang Mach-E Vehicles - Install Digital Ownera??s Manual a?? Reprogram Accessory Protocol Interface Module *Submitting owner letter, other documents submitted last month*

118000 ELECTRICAL SYSTEM:SOFTWARE

119111 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Some 2021-2023 Mustang Mach-E vehicles may experience an exterior charge status indicator not illuminating the blue charging segments after an over the air (OTA) update. Confirm if the Charge Port Light toggle button is not present in the c

110000 ELECTRICAL SYSTEM

Some 2021-2022 Mustang Mach-E vehicles may experience an alarm activation even after the motion sensor function has been disabled through the pop-up menu at ignition off. If the customer wants to turn off the motion sensors for a key cycle,

118000 ELECTRICAL SYSTEM:SOFTWARE

Certain 2022 Model Year Mustang Mach-E Vehicles - Install Digital Ownera??s Manual a?? Reprogram Accessory Protocol Interface Module

980000 UNKNOWN OR OTHER

"Software Update SU6 P1 for 2021 - 2023 Mach E is now available. Quality improvements include: -Improved ""Ask on Exit"" pop- up functionality '- Adds a ""some display features may be temporarily unavailable"" message to the SYNC scree

118310 ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE

110000 ELECTRICAL SYSTEM

Some 2021-2023 Ford and Lincoln vehicles may exhibit DTCs U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detect

280100 BACK OVER PREVENTION:SOFTWARE

"Priority Update 23- PU0722-DC-CHG3 for 2021- 2022 MACH E vehicles is now available. Quality Improvements include: -Robustness actions to improve DC fast charging performance/success rate"

110000 ELECTRICAL SYSTEM

Some 2021-2023 Mustang Mach-E and 2022-2023 E-Transit vehicles may exhibit an inability to clear diagnostic trouble codes (DTCs) P0ADA, P0ADE, P0AA1, and/or P0AA4 stored in the battery energy control module (BECM) after high voltage battery

110000 ELECTRICAL SYSTEM

Some 2021-2022 Mustang Mach-E vehicles built on or before 17-Mar-2023 may exhibit an illuminated malfunction indicator lamp (MIL) and/or powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P0563, P0ADA, P0ADE, P0A

119110 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)

280100 BACK OVER PREVENTION:SOFTWARE

Software Update 5 P2 for 2021- 2022 MACH E vehicles is now available. Quality improvements include: - Improved motion sensor on/off selection pop- up when exiting. - Selectable Drive Modes communication robustness action to prevent un

118000 ELECTRICAL SYSTEM:SOFTWARE

This article supersedes TSB 23-2168 to update the vehicle line affected. Some 2021-2022 Mustang Mach-E (non-GT) vehicles equipped with all-wheel drive (AWD) may exhibit a whine noise from the front drive unit when driving steady at speeds b

110000 ELECTRICAL SYSTEM

Some 2021-2023 Mustang Mach-E vehicles may exhibit an exterior charge status indicator blinking red with diagnostic trouble code (DTC) P0E5F stored in the secondary on-board diagnostic control module A (SOBDM) and the high voltage battery c

110000 ELECTRICAL SYSTEM

In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app thr

110000 ELECTRICAL SYSTEM

Some 2021-2023 Ford and Lincoln vehicles may exhibit a condition where the high voltage battery stops charging when connected to level 1 or level 2 chargers with an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (D

350000 EQUIPMENT

Some 2021-2023 Mustang Mach-E/F-150, 2022-2023 Expedition/Navigator and 2023 Corsair vehicles may exhibit a Driver Monitoring Camera Blocked message and/or DTCs B115E:97, B15E1:97 and/or B15E2:97 stored in the driver status monitor camera m

284000 BACK OVER PREVENTION: CAMERA SYSTEM

110000 ELECTRICAL SYSTEM

Certain 2021-2023 Model Year Mustang Mach-E Door Control Module Update Some of the affected vehicles may exhibit a false alarm activation and/or a warning message in the FordPass application when the doors are locked

110000 ELECTRICAL SYSTEM

Certain 2021-2022 Model Year Mustang Mach-E and 2022 Model Year E-Transit Vehicles - Off-Board Charger Controller Module Programming Technical Information update

119430 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:ONBOARD (OBCM)

Certain 2021-2022 Model Year Mustang Mach-E and 2022 Model Year E-Transit Vehicles - Off-Board Charger Controller Module Programming Technical Information update

119431 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE

Certain 2021-2022 Model Year Mustang Mach-E and 2022 Model Year E-Transit Vehicles - Off-Board Charger Controller Module Programming Technical Information update

170000 LATCHES/LOCKS/LINKAGES

Some 2021-2023 Mustang Mach-E vehicles built on or before 21-Apr-2023 may exhibit a false alarm activation and/or warning message in the FordPass application when the doors are locked. This may be due to the software in the door latch contr

353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

118000 ELECTRICAL SYSTEM:SOFTWARE

100000 POWER TRAIN

Some 2021-2023 Mustang Mach-E and 2022-2023 E-Transit vehicles may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P0ADA, P0ADE, P0AA1, and/or P0AA4 stored in the battery energy control m

118000 ELECTRICAL SYSTEM:SOFTWARE

110000 ELECTRICAL SYSTEM

Some 2021-2022 Mustang Mach-E vehicles built on or before 19-Aug-2022 may exhibit a condition of intermittent headlamp operation while the vehicle is off and have diagnostic trouble code (DTC) B1533 stored in the body control module (BCM).

120000 EXTERIOR LIGHTING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical serv

110000 ELECTRICAL SYSTEM

Certain 2021-2022 Model Year Mustang Mach-E and 2022 Model Year E-Transit Vehicles - Off-Board Charger Controller Module Programming Some Mustang Mach-E, and E-Transit battery electric vehicles (BEV) may experience inability to charge at c

119431 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE

110000 ELECTRICAL SYSTEM

Some 2021-2022 Mustang Mach-E vehicles equipped with all-wheel drive (AWD) may exhibit a whine noise from the front drive unit when driving steady speed between 30-40 mph (48-64 km/h) without diagnostic trouble codes (DTCs) present. This ma

980000 UNKNOWN OR OTHER

118000 ELECTRICAL SYSTEM:SOFTWARE

103110 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

280100 BACK OVER PREVENTION:SOFTWARE

Software Update 4 P2 for 2021- 2023 Model Year Mach E vehicles is now available. Quality improvements include: Remove Reverse Brake Assist unavailable warning Remove Beltminder Tollbooth Mode Remove incorrect frunk service now pop- u

280100 BACK OVER PREVENTION:SOFTWARE

Priority Update 23-PU0415-BLM-FX-VIS for 2021 - 2023 Mach E vehicles is now available Quality Improvements include: -Phone as a Key Passive Entry improvement

280100 BACK OVER PREVENTION:SOFTWARE

Some 2021-2023 Mustang Mach-E vehicles may exhibit various driver assistance system warning messages or inoperative features and/or diagnostic trouble code (DTC) U3000:49 stored in the image processing module A (IPMA) that will not clear an

120000 EXTERIOR LIGHTING

Some 2021-2022 Mustang Mach-E vehicles may exhibit a condition of intermittent headlamp operation while the vehicle is OFF and have diagnostic trouble code (DTC) B1533 stored in the body control module (BCM). This may be due to the internal

280100 BACK OVER PREVENTION:SOFTWARE

Some 2021-2023 Mustang Mach-E, 2022-2023 F-150 Lightning vehicles may experience an exterior charge status indicator not illuminating the blue charging segments after an over the air (OTA) update. Confirm if the Charge Port Light toggle but

Showing 100 of 198 bulletins.

NHTSA Safety Investigations, FORD MUSTANG MACH E

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA, Open , Model Year: 2021

Collisions Involving Ford BlueCruise

On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received not... ice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles. Based on the incidents, NHTSA scoped the investigation to 2021-2024 Mustang Mach-E vehicles equipped with BlueCruise. In June 2024, ODI sent an Information Request (IR) letter to Ford requiring that it provide certain information pertaining to crashes, non-crash reports, and technical specifications that relate to BlueCruise, as well as other Ford partial driving automation systems that offer lane and speed maintenance. In its response to ODI’s IR, Ford stated that there are 2,539,962 Ford and Lincoln vehicles (including subject and peer vehicles) equipped with a partial driving automation system within the scope of the request. The majority of these vehicles are equipped with a system that Ford calls Lane Centering Assist (LCA), which is a hands-on partial driving automation system that combines longitudinal control authority governed by Adaptive Cruise Control (ACC) and lateral control authority governed by a steerable path. LCA is offered on a wide range of Ford and Lincoln models beginning in model year 2019. Vehicles that are equipped with BlueCruise, the focus of this investigation, have LCA capability and additionally offer hands-free partial driving automation when certain conditions are met. Hands-free BlueCruise operation is only offered on certain roadways and system availability is geofenced using vehicle GPS. BlueCruise-equipped vehicles employ a camera-based driver monitoring system to determine driver attentiveness to the roadway. BlueCruise was introduced in model year 2021 and is currently available in a select range of Ford and Lincoln vehicles. For BlueCruise- and LCA-equipped vehicles, both ACC and Pre-Collision Assist (PCA) features use a combination of camera and radar sensing technologies to detect and classify objects. ACC is specifically designed to detect vehicles (including cars, trucks, and motorcycles) and bicycles in front of the subject vehicle which are either stationary or moving in the same direction as the subject vehicle. Through this investigation, limitations in the detection of stationary vehicles in certain conditions have been identified. Specifically, due to the potential for false detection of stationary objects at long distances, Ford designed ACC to inhibit any response to reported stationary objects when the subject vehicle’s approach speed is at or above 62 mph. Additionally, system performance may be limited when there is poor visibility due to insufficient illumination. In addition to reviewing Ford’s response to ODI’s IR, the agency conducted a review of crash and non-crash reports identified collectively through Ford’s IR response, incident reporting through Standing General Order 2021-01 (SGO), and NHTSA vehicle owner questionnaires. In total, 32 crashes and 2,004 non-crash reports on subject and peer Ford vehicles were identified across manufacturer and ODI data sources. A detailed analysis of each crash was conducted including the review of any available police reports, photographs, data recovered from in-vehicle event data recorders, connected vehicle data, and/or other information. In both fatal collisions referenced in the PE24012 opening resume, the subject Ford Mustang Mach-E vehicle was traveling over 70 mph on a controlled-access highway during nighttime lighting conditions with hands-free BlueCruise engaged when it collided with a stationary vehicle. Analysis of data imaged from the vehicles’ event data recorders demonstrates that in each incident, the driver did not apply the brakes or take evasive steering action, and no deceleration was initiated by either the BlueCruise system or PCA prior to impact. Through the agency’s crash analysis, four additional frontal collisions were identified where the subject Ford impacted a stopped or slow-moving lead vehicle or another stationary object located in the travel lane. Two of these four incidents involved BlueCruise-equipped Ford Mustang Mach-E vehicles (included in the failure report summary along with the fatal collisions discussed above), while the other two involved other Ford models equipped with the LCA system. Additionally, a trend was identified through analysis of the non-crash reports relating to allegations that ACC (the longitudinal component of both BlueCruise and LCA) failed to detect and/or respond to a stopped or slow-moving lead vehicle. In these reports, consumers often describe that the absence of deceleration initiated by ACC was unexpected and required harsh manual braking or intervention from the PCA to avoid a frontal collision with the lead vehicle. Based on NHTSA’s analysis, system limitations relating to the detection of stationary vehicles while traveling at highway speeds and in nighttime lighting conditions appear to be factors in collisions under investigation and several apparently similar near-miss, non-crash reports. This Engineering Analysis (EA) is being opened to further investigate these system limitations and to evaluate drivers’ ability to respond to scenarios that exceed system limitations. During the EA, the agency expects to, among other things, perform vehicle evaluations, review additional technical information, and perform additional analysis of related crashes and non-crash reports. The crashes included in the failure report summary can be found at NHTSA.gov under the following SGO report identification numbers: 502-7268, 502-7426, 502-6852, 502-8738.Read more

PE, Closed , Model Year: 2021

Collisions Involving Ford BlueCruise

On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received not... ice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles. Based on the incidents, NHTSA scoped the investigation to 2021-2024 Mustang Mach-E vehicles equipped with BlueCruise. In June 2024, ODI sent an Information Request (IR) letter to Ford requiring that it provide certain information pertaining to crashes, non-crash reports, and technical specifications that relate to BlueCruise, as well as other Ford partial driving automation systems that offer lane and speed maintenance. In its response to ODI’s IR, Ford stated that there are 2,539,962 Ford and Lincoln vehicles (including subject and peer vehicles) equipped with a partial driving automation system within the scope of the request. The majority of these vehicles are equipped with a system that Ford calls Lane Centering Assist (LCA), which is a hands-on partial driving automation system that combines longitudinal control authority governed by Adaptive Cruise Control (ACC) and lateral control authority governed by a steerable path. LCA is offered on a wide range of Ford and Lincoln models beginning in model year 2019. Vehicles that are equipped with BlueCruise, the focus of this investigation, have LCA capability and additionally offer hands-free partial driving automation when certain conditions are met. Hands-free BlueCruise operation is only offered on certain roadways and system availability is geofenced using vehicle GPS. BlueCruise-equipped vehicles employ a camera-based driver monitoring system to determine driver attentiveness to the roadway. BlueCruise was introduced in model year 2021 and is currently available in a select range of Ford and Lincoln vehicles. For BlueCruise- and LCA-equipped vehicles, both ACC and Pre-Collision Assist (PCA) features use a combination of camera and radar sensing technologies to detect and classify objects. ACC is specifically designed to detect vehicles (including cars, trucks, and motorcycles) and bicycles in front of the subject vehicle which are either stationary or moving in the same direction as the subject vehicle. Through this investigation, limitations in the detection of stationary vehicles in certain conditions have been identified. Specifically, due to the potential for false detection of stationary objects at long distances, Ford designed ACC to inhibit any response to reported stationary objects when the subject vehicle’s approach speed is at or above 62 mph. Additionally, system performance may be limited when there is poor visibility due to insufficient illumination. In addition to reviewing Ford’s response to ODI’s IR, the agency conducted a review of crash and non-crash reports identified collectively through Ford’s IR response, incident reporting through Standing General Order 2021-01 (SGO), and NHTSA vehicle owner questionnaires. In total, 32 crashes and 2,004 non-crash reports on subject and peer Ford vehicles were identified across manufacturer and ODI data sources. A detailed analysis of each crash was conducted including the review of any available police reports, photographs, data recovered from in-vehicle event data recorders, connected vehicle data, and/or other information. In both fatal collisions referenced in the PE24012 opening resume, the subject Ford Mustang Mach-E vehicle was traveling over 70 mph on a controlled-access highway during nighttime lighting conditions with hands-free BlueCruise engaged when it collided with a stationary vehicle. Analysis of data imaged from the vehicles’ event data recorders demonstrates that in each incident, the driver did not apply the brakes or take evasive steering action, and no deceleration was initiated by either the BlueCruise system or PCA prior to impact. Through the agency’s crash analysis, four additional frontal collisions were identified where the subject Ford impacted a stopped or slow-moving lead vehicle or another stationary object located in the travel lane. Two of these four incidents involved BlueCruise-equipped Ford Mustang Mach-E vehicles (included in the failure report summary along with the fatal collisions discussed above), while the other two involved other Ford models equipped with the LCA system. Additionally, a trend was identified through analysis of the non-crash reports relating to allegations that ACC (the longitudinal component of both BlueCruise and LCA) failed to detect and/or respond to a stopped or slow-moving lead vehicle. In these reports, consumers often describe that the absence of deceleration initiated by ACC was unexpected and required harsh manual braking or intervention from the PCA to avoid a frontal collision with the lead vehicle. Based on NHTSA’s analysis, system limitations relating to the detection of stationary vehicles while traveling at highway speeds and in nighttime lighting conditions appear to be factors in collisions under investigation and several apparently similar near-miss, non-crash reports. This Preliminary Evaluation is being upgraded to an Engineering Analysis (EA25001) to further investigate these system limitations and to evaluate drivers’ ability to respond to scenarios that exceed system limitations. During the EA, the agency expects to, among other things, perform vehicle evaluations, review additional technical information, and perform additional analysis of related crashes and non-crash reports. The crashes included in the failure report summary can be found at NHTSA.gov under the following SGO report identification numbers: 502-7268, 502-7426, 502-6852, 502-8738.Read more

RQ, Closed , Model Year: 2021

High Voltage Battery Contactor Failure

On August 17, 2023, the Office of Defects Investigations (ODI) opened RQ23-004 to investigate instances of loss of motor power due to overheating high voltage battery contactors in model year (MY) 2021-2022 Ford Mustang Mach-E vehicles (subject vehicles). This Recall Query (RQ) was opened after rece... Read more

FORD MUSTANG MACH E - All Years Overview

Complete safety history for the FORD MUSTANG MACH E across all model years (2021, 2026).

39 Total Recalls

1,249 Total Complaints

3 Investigations

67 Reported Crashes

24 Reported Fires

99 Reported Deaths

FORD MUSTANG MACH E - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	2	3	View
2025	6	23	View
2024	4	86	View
2023	5	222	View
2022 (current)	9	249
2021	13	666	View

Other FORD Models

Model	Recalls	Complaints
MUSTANG	1,104	11,600	View
RANGER	928	10,371	View
F-350 SD	776	2,363	View
F-450 SD	692	624	View
F-150	692	46,142	View
F-250 SD	638	3,635	View
EXPLORER	624	42,549	View
F-550 SD	578	603	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2022 FORD MUSTANG MACH E

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2022 FORD MUSTANG MACH E

Most Affected Components

NHTSA Safety Investigations, FORD MUSTANG MACH E

FORD MUSTANG MACH E - All Years Overview

FORD MUSTANG MACH E - Year by Year

Other FORD Models