2024 FORD MUSTANG MACH E

4 recalls, 86 complaints - 10 TSBs

STRUCTURE:EXTERIOR TRIM

Defect Description

Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehicles. The rear side quarter window glass trim may be improperly secured, which can allow it to detach.

Consequence

Detached trim pieces can create a road hazard, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the quarter window glass assemblies, as necessary, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed September 10, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer servi... Read more

86,543 vehicles affected

Manufacturer: Ford Motor Company

POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL

Defect Description

Ford Motor Company (Ford) is recalling certain 2022-2026 F-150 Lightning BEV, 2024-2026 Mustang Mach-E, and 2025-2026 Maverick vehicles. The integrated park module may fail to lock into the park position when the driver shifts into park. As such, these vehicles fail to comply with the requirements o... Read more

Consequence

A loss of park function can allow the vehicle to rollaway, increasing the risk of a crash.

Remedy

The park module software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed February 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C69. Vehicle Identification Numbers (VINs) involved in t... Read more

272,645 vehicles affected

Manufacturer: Ford Motor Company

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Defect Description

Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release ha... Read more

Consequence

The inability to enter or exit the vehicle in an emergency increases the risk of injury.

Remedy

Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 202... Read more

197,432 vehicles affected

Manufacturer: Ford Motor Company

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

Defect Description

Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.

Consequence

Inoperative windshield wipers can reduce visibility in certain conditions, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the windshield wiper motor as necessary, free of charge. Owner notification letters were mailed on December 6, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S51.

86,852 vehicles affected

Manufacturer: Ford Motor Company

Complaint Statistics

86 total complaints 5 crashes 1 fires 2 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	12
ENGINE	12
POWER TRAIN	9
SERVICE BRAKES	7
STEERING	6
UNKNOWN OR OTHER	6
FUEL/PROPULSION SYSTEM	5
BACK OVER PREVENTION	3
AIR BAGS	3
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	2

Incident date: Aug 1, 2026

Ford completed OTA for software update. After that happened, wireless phone calls no longer work.

Incident date: May 22, 2026

I am filing a safety complaint regarding a persistent soft brake pedal condition affecting my truck. Under normal driving conditions and especially during low-speed braking with no trailer or payload attached, the brake pedal feels excessively soft and requires additional pedal travel before adequat... Read more

Incident date: May 22, 2026

While operating my truck i have a air bag warning indicator come up on my cluster gage. With the light still one and engine running I immediately drove the vehicle to my local Ram dealer to seek assistance. I had spoken to a service advisor who checked my vehicle in for service. The service advisor ... Read more

Incident date: May 22, 2026

My Tesla repeatedly displayed a “Passenger Safety Restraint” warning related to the front passenger restraint/airbag system. Tesla Service Center in Los Gatos, California attempted multiple repairs over several visits. The first repair identified a pinched and improperly routed passenger seat ha... Read more

Incident date: Sep 1, 2025

Issue 1: High oil consumption in the engine due to poor engine design, according to the auto repair center. 5 quarts of oil are added to the engine once every 2-3 weeks. All oil leaks were previously repaired, but oil is still burning off. Issue 2: The engine has misfired more than once, with a pu... Read more

Incident date: Apr 4, 2026

The vehicle experiences a drivability issue where it stalls or loses power and is not safe to operate. The vehicle is currently undrivable and has been at the dealership for nearly one month without a completed diagnosis or repair. The dealership has indicated a possible powertrain or transmission-... Read more

Incident date: Apr 4, 2026

Incident date: Apr 14, 2026

Since purchasing my 2022 Honda HR-V in 2024, I have experienced ongoing unintended or “phantom” braking while driving at highway speeds with adaptive cruise control, lane keeping assist, and the Collision Mitigation Braking System activated. When a vehicle is traveling in an adjacent lane—most... Read more

Incident date: Apr 14, 2026

I leased a 2026 Electric GV70 from Genesis in June 2025. In January of 2026, when driving the car I got a warning sign to stop the vehicle and check the battery supply. At that point, the car went into sever power reduction and would only go 20 MPH or so. After 20-30 minutes, the car completely shut... Read more

Incident date: Mar 25, 2026

The contact owns a 2022 Ford Bronco. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The vehicle was towed to the dealer, where it was diagnosed, and determined that the fuel pump had failed and needed to b... Read more

Incident date: Jan 17, 2026

On [XXX] I pick up my New Tesla Y. On [XXX], while traveling at highway speeds on [XXX] with Autopilot "FSD" engaged, my 2026 Tesla Model Y experienced a sudden vehicle shutdown and start giving multiple alerts without warning. The vehicle displayed multiple critical alerts: "Vehicle Shutdown", "Pu... Read more

Incident date: Feb 9, 2026

THREE WEEKS I NOTICED THE HEADLINER ABOVE THE REAR WINDOW WAS WET. THE REAR WINDOW HAS SOME CRACKS ON THE TOP PLASTIC MOLDING THAT HOLDS THE WINDOW TO THE CAB OF THE TRUCK. THIS MOLDING IS IN BETWEEN THE HEADLINER AND THE REAR GLASS.

Incident date: Feb 13, 2026

[XXX] No accidents thank God no accidents have occurred. The vehicle was not starting and the Ford Dealership ultimately diagnostic the issue to be repaired needed an Instrument Cluster Panel. Dealership advised there was no open recall for my 2014 Ford Escape Titanium with the 1.6L was not elig... Read more

Incident date: Feb 13, 2026

I am reporting a recurring front bumper cracking and separation issue on my Lexus IS 500. A crack developed at the front bumper seam directly adjacent to the passenger-side headlight assembly. The crack originates at the bumper mounting/retention area near the headlamp and appears to be stress-rela... Read more

Incident date: Feb 2, 2026

The rear camera blacks out on the dashboard. Sometimes when I start the dashboard, the thing is dark. It doesn't come on even while driving. It mainly happens with the push start option. Occasionally, I've been driving on the highway. And it'll start flashing blinking and then blackout. Also, the ge... Read more

Incident date: Feb 2, 2026

Plastic oil filter housing leaking oil causing check engine light to come on. P06DD oil pressure code for not changing to high pressure. Common problem with 3.6L engine. Can lead to engine failure. Failed housing needs to be replaced with upgraded aluminum housing. This is located under the intake m... Read more

Incident date: Feb 2, 2026

The locking mechanism that keeps the seat belt safely locked into place is malfunctioning. I have to ensure the belt is firmly in place and will not tug out of the lock before going anywhere. The seatbelt will not lock in place properly.

Incident date: Sep 20, 2024

Recall

Incident date: Sep 20, 2024

We just purchased our new 2026 Cadillac Escalade V this month. We were driving on interstate 64 when we experienced a sudden loss of propulsion and a warning that there was no oil pressure. We barely made it to the side of the highway where the engine had seized up and was unable to be started. The ... Read more

Incident date: Sep 20, 2024

Recall

Incident date: Nov 4, 2025

While driving, the vehicle lost all propulsion and came to a stop. Fortunately my wife was able to pull to the side of the road safely. It has not been inspected because we believe it falls within the A7C recall for which there is no current remedy.

Incident date: Nov 4, 2025

I was driving on interstate and thank God I got off the exit and vehicle suddenly cut off. An indicator came on stating to push start to restart vehicle while the vehicle shifted to Neutral on its own. Then a Low oil pressure sign came up on dashboard. I tried push start again and nothing happened. ... Read more

Incident date: Nov 4, 2025

Incident date: Jun 13, 2025

When I’m driving a warning comes on my DIC screen that says “ACTION REQUIRED STEERING ASSIST IS REDUCED DRIVE WITH CARE”. The AC does not work and the temp gauge goes to cold with the radiator fan blowing at full speed. My car has done this since I purchased it used in 2019 and when I call d... Read more

Incident date: Jun 13, 2025

Around 35,000 miles the vehicles fuel pump, relay assembly, and smart junction box failed and left my wife stranded. Kia took about 7+ days to diagnose and repair.

Incident date: Jun 13, 2025

Incident date: Oct 2, 2025

Kia has a known issue with the HVAC blower motor circuit on this vehicle model. They have issued a warranty extension related to relocating the blower motor fuse to another circuit in the fuse box, due to potential burning of fuse(s). After executing this extended warranty fuse-relocation-procedur... Read more

Fire

Incident date: Sep 27, 2025

The rear back up camera image is inverted. I see that the 2015-2018s were recalled but this is also happening with the 2013s

Incident date: Jun 13, 2025

I drove into my driveway put vehicle in park put my window shades up and vehicle went into drive and hit my garage.i had no warnings and this was caught on my ring camera.the ring camera caught my headlights lite up on outside edge and lights kept blinking off an on like there was some kind of glitc... Read more

Crash

Incident date: Jul 21, 2025

While it may sound bizarre, I can definitively demonstrate that whenever I am present inside a car, the car become very unstable and bouncy and unsafe to operate. Not only does it not steer straight the car also becomes incapable of coasting smoothly and is constantly racing or aggressively slowing ... Read more

Incident date: Jul 21, 2025

I purchased this vehicle in June 2025 and the gear selection lever is constant problems. It will never go into or go out of gear on the first attempt. This has caused some near accidents on two occassions as I backed out of a parking space trying to get in gear and proceed timely to avoid on-comin... Read more

Incident date: Jul 21, 2025

Incident date: Jun 13, 2025

GMC techs have already documented this issue could not be caused by wear and tear or lack of service - of which there is none the car has been serviced every10k miles as advised. GMC coperate has been contacted case # 71853883 The vacuum pump has failed due to MECHANICAL FAILURE causing it to explo... Read more

Incident date: Jun 13, 2025

Started hearing a whining noise when I would accelerate and then my car bucked a couple of times. I brought it into Toyota on 8/07/25 to be checked out and I was told that my transmission would need to be replaced. My car is 4 years old, bought brand new in April of 2021 and have kept up on regular ... Read more

Incident date: Jun 13, 2025

Odometer Fraud. The contact purchased a 2009 Mercedes-Benz ML350. The contact stated that while an independent mechanic was servicing the vehicle, the mechanic informed the contact that there was a mileage discrepancy based on the Carfax history report. The vehicle was a dealer sale. At the time of ... Read more

Incident date: Jun 13, 2025

My motor bearing is knocking very loud I was refused service upon arrival dealer was making my service very complicated asking me to go dig up old receipts and various other things that was not actually caused for and I was at risk by driving the car there until it shut off due to engine failures wh... Read more

Incident date: Jun 14, 2025

Dealership refuses to make repair to fuel pump under recall and emailed me as follows: Cause of failure is the fuel pressure regulator in the high pressure fuel pump, the vehicle is setting DTC P0091, the vehicle does have an open campaign for inspection of DTC P0088 and if the vehicle does have P00... Read more

Incident date: Aug 8, 2025

The brakes do not apply until after the pedal reaches half of its travel distance and still not as good they should. Very soft pedal feeling and too long of pedal travel to apply brakes. Very unsafe! I have had it to the dealer 3 times for this condition since I had purchased it (New) on June 5, 202... Read more

Incident date: Aug 8, 2025

5/9/2021 The SRS dashboard light came on with a bell warning. Bell quits after a short time but the light stays on solid. When turning ignition on, light and bell comes on, blinks 3 times, does this 6 times and then stays on solid. When driving hear bell for 5 times, this repeats later for a total o... Read more

Incident date: Jun 30, 2025

This vehicle has a defect in the steering rack, specifically the gearbox. Symptoms include sticky or glitchy steering movements of the steering wheel. This cases jerky adjustments in steering the car. Honda has known about this issue with 10th generation civics but has only addressed models 2022-202... Read more

Incident date: Jun 30, 2025

The contact owns a 2015 Ford Explorer. The contact stated while shifted to reverse, the rearview camera failed to display an image, comprising the back over prevention system. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not ... Read more

Incident date: Jul 10, 2025

I am experiencing the well known "shift to park message" while the shifter is in park. I cannot turn the vehicle off and I am worried the battery will die. This is a well documented issue with this vehicle, and several other models outlined in TSB 19-NA-206, for years and yet they refuse to issue a ... Read more

Incident date: Jul 10, 2025

Incident date: Jul 9, 2025

The contact owns a 2025 Chevrolet Corvette. The contact stated that the rear glass had a one-inch gap, allowing heat to escape the vehicle, and allowing water to enter the engine compartment and inside the vehicle. While the contact was driving at undisclosed speeds in the rain, there was water ente... Read more

Incident date: Jul 9, 2025

While driving the vehicle shut off, leaving my family stranded in the middle of traffic. It was a 90+ degree day and my family was stuck in a hot car unable to move off the roadway. This was very unsafe. No warning lights prior, the engine just stopped. After multiple times trying to restart the veh... Read more

Incident date: Jun 21, 2025

This is the 2nd time I am repairing the left rear light that controls the signal, brake and parking light. The wires are burnt to the bulb. There is condensation in the light. Not accident related. I note that there is a potential recall but not officially.

Incident date: Apr 27, 2025

Turned on ignition and wipers and headlights turned on with no control, car ignition beeped constantly, all dash lights illuminated, all gauges stopped working (speedometer, fuel, tachometer, temperature) and there was a clicking noise on the transmission. Had to drive home hoping my electrical syst... Read more

Showing 50 of 86 complaints.

Technical Service Bulletins, 2024 FORD MUSTANG MACH E

10 manufacturer communications from 7 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	3
980000 UNKNOWN OR OTHER	2
350000 EQUIPMENT	1
100000 POWER TRAIN	1
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)	1
118000 ELECTRICAL SYSTEM:SOFTWARE	1
280100 BACK OVER PREVENTION:SOFTWARE	1

980000 UNKNOWN OR OTHER

Some 2023-2024 Mustang Mach-E/Corsair and 2024 Mustang vehicles may exhibit an audio control module (ACM) programming failure with a message displayed in the Ford Diagnosis and Repair System (FDRS) scan tool indicating Procedure Unsuccessfu

980000 UNKNOWN OR OTHER

Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or la

110000 ELECTRICAL SYSTEM

Quality improvements include: Numerous minor quality fixes in ECG RC9 which are not customer facing. Improves OTA deployment reduce FTDI risk.

118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2022-2024 various Ford/Lincoln vehicles equipped with SYNC 4 may experience concern where customers are receiving an error message when trying to enroll in connected services. This may be due to the gateway module (GWM) software. To co

110000 ELECTRICAL SYSTEM

Software Update FPU 24-PU0121-FTDI-FX for 2023-2024 MY Mach E vehicles is now available. Quality Improvements include - FordPass will remember last known profile. - Allow customers to exit during OTA update. - Improves BCM response

280100 BACK OVER PREVENTION:SOFTWARE

350000 EQUIPMENT

Some 2021-2024 Mustang Mach-E, 2022-2024 E-Transit/F-150 Lightning vehicles may have diagnostic trouble code (DTC) P1A3C stored in the off-board charger controller module (OBCC). The P1A3C is commonly set due to an interruption of the direc

100000 POWER TRAIN

The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This artile includes ifnormation on warranty, technical serv

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

110000 ELECTRICAL SYSTEM

NHTSA Safety Investigations, FORD MUSTANG MACH E

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA, Open , Model Year: 2021

Collisions Involving Ford BlueCruise

On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received not... ice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles. Based on the incidents, NHTSA scoped the investigation to 2021-2024 Mustang Mach-E vehicles equipped with BlueCruise. In June 2024, ODI sent an Information Request (IR) letter to Ford requiring that it provide certain information pertaining to crashes, non-crash reports, and technical specifications that relate to BlueCruise, as well as other Ford partial driving automation systems that offer lane and speed maintenance. In its response to ODI’s IR, Ford stated that there are 2,539,962 Ford and Lincoln vehicles (including subject and peer vehicles) equipped with a partial driving automation system within the scope of the request. The majority of these vehicles are equipped with a system that Ford calls Lane Centering Assist (LCA), which is a hands-on partial driving automation system that combines longitudinal control authority governed by Adaptive Cruise Control (ACC) and lateral control authority governed by a steerable path. LCA is offered on a wide range of Ford and Lincoln models beginning in model year 2019. Vehicles that are equipped with BlueCruise, the focus of this investigation, have LCA capability and additionally offer hands-free partial driving automation when certain conditions are met. Hands-free BlueCruise operation is only offered on certain roadways and system availability is geofenced using vehicle GPS. BlueCruise-equipped vehicles employ a camera-based driver monitoring system to determine driver attentiveness to the roadway. BlueCruise was introduced in model year 2021 and is currently available in a select range of Ford and Lincoln vehicles. For BlueCruise- and LCA-equipped vehicles, both ACC and Pre-Collision Assist (PCA) features use a combination of camera and radar sensing technologies to detect and classify objects. ACC is specifically designed to detect vehicles (including cars, trucks, and motorcycles) and bicycles in front of the subject vehicle which are either stationary or moving in the same direction as the subject vehicle. Through this investigation, limitations in the detection of stationary vehicles in certain conditions have been identified. Specifically, due to the potential for false detection of stationary objects at long distances, Ford designed ACC to inhibit any response to reported stationary objects when the subject vehicle’s approach speed is at or above 62 mph. Additionally, system performance may be limited when there is poor visibility due to insufficient illumination. In addition to reviewing Ford’s response to ODI’s IR, the agency conducted a review of crash and non-crash reports identified collectively through Ford’s IR response, incident reporting through Standing General Order 2021-01 (SGO), and NHTSA vehicle owner questionnaires. In total, 32 crashes and 2,004 non-crash reports on subject and peer Ford vehicles were identified across manufacturer and ODI data sources. A detailed analysis of each crash was conducted including the review of any available police reports, photographs, data recovered from in-vehicle event data recorders, connected vehicle data, and/or other information. In both fatal collisions referenced in the PE24012 opening resume, the subject Ford Mustang Mach-E vehicle was traveling over 70 mph on a controlled-access highway during nighttime lighting conditions with hands-free BlueCruise engaged when it collided with a stationary vehicle. Analysis of data imaged from the vehicles’ event data recorders demonstrates that in each incident, the driver did not apply the brakes or take evasive steering action, and no deceleration was initiated by either the BlueCruise system or PCA prior to impact. Through the agency’s crash analysis, four additional frontal collisions were identified where the subject Ford impacted a stopped or slow-moving lead vehicle or another stationary object located in the travel lane. Two of these four incidents involved BlueCruise-equipped Ford Mustang Mach-E vehicles (included in the failure report summary along with the fatal collisions discussed above), while the other two involved other Ford models equipped with the LCA system. Additionally, a trend was identified through analysis of the non-crash reports relating to allegations that ACC (the longitudinal component of both BlueCruise and LCA) failed to detect and/or respond to a stopped or slow-moving lead vehicle. In these reports, consumers often describe that the absence of deceleration initiated by ACC was unexpected and required harsh manual braking or intervention from the PCA to avoid a frontal collision with the lead vehicle. Based on NHTSA’s analysis, system limitations relating to the detection of stationary vehicles while traveling at highway speeds and in nighttime lighting conditions appear to be factors in collisions under investigation and several apparently similar near-miss, non-crash reports. This Engineering Analysis (EA) is being opened to further investigate these system limitations and to evaluate drivers’ ability to respond to scenarios that exceed system limitations. During the EA, the agency expects to, among other things, perform vehicle evaluations, review additional technical information, and perform additional analysis of related crashes and non-crash reports. The crashes included in the failure report summary can be found at NHTSA.gov under the following SGO report identification numbers: 502-7268, 502-7426, 502-6852, 502-8738.Read more

PE, Closed , Model Year: 2021

Collisions Involving Ford BlueCruise

On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received not... ice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles. Based on the incidents, NHTSA scoped the investigation to 2021-2024 Mustang Mach-E vehicles equipped with BlueCruise. In June 2024, ODI sent an Information Request (IR) letter to Ford requiring that it provide certain information pertaining to crashes, non-crash reports, and technical specifications that relate to BlueCruise, as well as other Ford partial driving automation systems that offer lane and speed maintenance. In its response to ODI’s IR, Ford stated that there are 2,539,962 Ford and Lincoln vehicles (including subject and peer vehicles) equipped with a partial driving automation system within the scope of the request. The majority of these vehicles are equipped with a system that Ford calls Lane Centering Assist (LCA), which is a hands-on partial driving automation system that combines longitudinal control authority governed by Adaptive Cruise Control (ACC) and lateral control authority governed by a steerable path. LCA is offered on a wide range of Ford and Lincoln models beginning in model year 2019. Vehicles that are equipped with BlueCruise, the focus of this investigation, have LCA capability and additionally offer hands-free partial driving automation when certain conditions are met. Hands-free BlueCruise operation is only offered on certain roadways and system availability is geofenced using vehicle GPS. BlueCruise-equipped vehicles employ a camera-based driver monitoring system to determine driver attentiveness to the roadway. BlueCruise was introduced in model year 2021 and is currently available in a select range of Ford and Lincoln vehicles. For BlueCruise- and LCA-equipped vehicles, both ACC and Pre-Collision Assist (PCA) features use a combination of camera and radar sensing technologies to detect and classify objects. ACC is specifically designed to detect vehicles (including cars, trucks, and motorcycles) and bicycles in front of the subject vehicle which are either stationary or moving in the same direction as the subject vehicle. Through this investigation, limitations in the detection of stationary vehicles in certain conditions have been identified. Specifically, due to the potential for false detection of stationary objects at long distances, Ford designed ACC to inhibit any response to reported stationary objects when the subject vehicle’s approach speed is at or above 62 mph. Additionally, system performance may be limited when there is poor visibility due to insufficient illumination. In addition to reviewing Ford’s response to ODI’s IR, the agency conducted a review of crash and non-crash reports identified collectively through Ford’s IR response, incident reporting through Standing General Order 2021-01 (SGO), and NHTSA vehicle owner questionnaires. In total, 32 crashes and 2,004 non-crash reports on subject and peer Ford vehicles were identified across manufacturer and ODI data sources. A detailed analysis of each crash was conducted including the review of any available police reports, photographs, data recovered from in-vehicle event data recorders, connected vehicle data, and/or other information. In both fatal collisions referenced in the PE24012 opening resume, the subject Ford Mustang Mach-E vehicle was traveling over 70 mph on a controlled-access highway during nighttime lighting conditions with hands-free BlueCruise engaged when it collided with a stationary vehicle. Analysis of data imaged from the vehicles’ event data recorders demonstrates that in each incident, the driver did not apply the brakes or take evasive steering action, and no deceleration was initiated by either the BlueCruise system or PCA prior to impact. Through the agency’s crash analysis, four additional frontal collisions were identified where the subject Ford impacted a stopped or slow-moving lead vehicle or another stationary object located in the travel lane. Two of these four incidents involved BlueCruise-equipped Ford Mustang Mach-E vehicles (included in the failure report summary along with the fatal collisions discussed above), while the other two involved other Ford models equipped with the LCA system. Additionally, a trend was identified through analysis of the non-crash reports relating to allegations that ACC (the longitudinal component of both BlueCruise and LCA) failed to detect and/or respond to a stopped or slow-moving lead vehicle. In these reports, consumers often describe that the absence of deceleration initiated by ACC was unexpected and required harsh manual braking or intervention from the PCA to avoid a frontal collision with the lead vehicle. Based on NHTSA’s analysis, system limitations relating to the detection of stationary vehicles while traveling at highway speeds and in nighttime lighting conditions appear to be factors in collisions under investigation and several apparently similar near-miss, non-crash reports. This Preliminary Evaluation is being upgraded to an Engineering Analysis (EA25001) to further investigate these system limitations and to evaluate drivers’ ability to respond to scenarios that exceed system limitations. During the EA, the agency expects to, among other things, perform vehicle evaluations, review additional technical information, and perform additional analysis of related crashes and non-crash reports. The crashes included in the failure report summary can be found at NHTSA.gov under the following SGO report identification numbers: 502-7268, 502-7426, 502-6852, 502-8738.Read more

RQ, Closed , Model Year: 2021

High Voltage Battery Contactor Failure

On August 17, 2023, the Office of Defects Investigations (ODI) opened RQ23-004 to investigate instances of loss of motor power due to overheating high voltage battery contactors in model year (MY) 2021-2022 Ford Mustang Mach-E vehicles (subject vehicles). This Recall Query (RQ) was opened after rece... Read more

FORD MUSTANG MACH E - All Years Overview

Complete safety history for the FORD MUSTANG MACH E across all model years (2021, 2026).

39 Total Recalls

1,249 Total Complaints

3 Investigations

67 Reported Crashes

24 Reported Fires

99 Reported Deaths

FORD MUSTANG MACH E - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	2	3	View
2025	6	23	View
2024 (current)	4	86
2023	5	222	View
2022	9	249	View
2021	13	666	View

Other FORD Models

Model	Recalls	Complaints
MUSTANG	1,104	11,600	View
RANGER	928	10,371	View
F-350 SD	776	2,363	View
F-450 SD	692	624	View
F-150	692	46,142	View
F-250 SD	638	3,635	View
EXPLORER	624	42,549	View
F-550 SD	578	603	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2024 FORD MUSTANG MACH E

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2024 FORD MUSTANG MACH E

Most Affected Components

NHTSA Safety Investigations, FORD MUSTANG MACH E

FORD MUSTANG MACH E - All Years Overview

FORD MUSTANG MACH E - Year by Year

Other FORD Models