2019 FORD FUSION HYBRID

0 recalls, 47 complaints - 106 TSBs

No recalls found for this vehicle.

Complaint Statistics

47 total complaints 3 crashes 3 fires 6 injuries

Top Reported Components

Component	Complaints
ENGINE	6
EXTERIOR LIGHTING	6
STEERING	5
AIR BAGS	5
ELECTRICAL SYSTEM	3
POWER TRAIN	3
STRUCTURE:BODY	3
SUSPENSION	2
LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH	2
SERVICE BRAKES	2

Incident date: Jul 25, 2026

I have a 2014 Cadillac SRX that has a hazardous headlights issue. At night there is no visibility for other drivers to see me. I’m not the only SRX customer either this issue. Please let me what is going on, Cadillac, GM, need to be responsible for replacing this issue

Incident date: Jul 25, 2026

While making a U-turn on a high-speed arterial roadway (Philips Highway) with a child passenger, the vehicle suffered a sudden, complete failure of the driver-side rear CV axle/driveshaft assembly. A loud pop occurred followed immediately by total loss of vehicle propulsion, leaving the vehicle stra... Read more

Incident date: Jul 1, 2019

The Halo/daylight running light has burned out. I have found on the internet that this is a know issue. Mine burned out at 57,000 miles. The dealer wants over $3000 to fix it.

Incident date: Jul 1, 2019

See attached document for complaint.

Incident date: Jul 1, 2019

When driving in rainy, snowy/icy, or wet conditions, water/slush impacts the front sensors/MAF sensor, causing the engine to shudder, stall, and shut off completely while in drive. The ABS, battery, and oil lights instantly flash on the dashboard, and the Automatic Emergency Braking system triggers/... Read more

Incident date: Jul 15, 2026

Breaks went out

Incident date: Jun 25, 2025

The contact owns a 2020 Ford Escape. The contact stated that the message "Tire Pressure Sensor Fault" was displayed for the rear passenger's side tire; however, the tire air pressure appeared to be normal upon inspection. The dealer was notified of the failure. The vehicle was not diagnosed or repai... Read more

Incident date: Apr 29, 2025

The contact owns a 2008 Chevrolet Silverado 1500. The contact stated that shortly after purchasing the vehicle, the contact discovered that the driver’s side of the vehicle was lowered and was leaning to the side. Upon inspection it was discovered that the driver's side leaf spring hanger had deta... Read more

Incident date: Sep 14, 2023

My car threw itself in neutral twice in the highway going home.

Incident date: Apr 21, 2025

We were informed by a tech that we had a coolant leak. The leak was soo bad that it was causing damage to the engine and seems to be a common issue with fords made around 2017. We are now unfortunately paying for the car although the damage to the engine has left us with a car we cannot drive.

Incident date: Feb 11, 2025

The auto dimming headlight feature is too sensitive. There is constant toggle of high and low beams when this feature in enabled. Any and all type of reflection from street and traffic signage trigger the lights to dim which causes the constant on and off of high beams. This causes distraction of b... Read more

Incident date: Feb 11, 2025

On February 10, 2025 the vehicle, a 2018 GMC Sierra, caught on fire while parked in the driveway of my home. The vehicle had last been driven earlier in the day with a return to home at approximately 12:45pm. At approximately 7pm I heard a loud pop outside of my home and saw orange light coming th... Read more

Fire

Incident date: Feb 11, 2025

Fire

Incident date: Sep 25, 2023

The contact owns a 2017 Ford Edge. The contact stated that while the vehicle was parked, there was a strong fuel odor coming from the vehicle. Additionally, there was fuel leaking from the rear of the vehicle. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Numb... Read more

Incident date: Sep 5, 2024

headlights will flicker/flash intermittently. Vehicle will flash beams , vehicles will brake check thinking they are being flashed. Dealers informed that there is no fix at this time no update new vehicle was brought in shop a few weeks after purchase no update on this issue

Incident date: Aug 6, 2024

While stopped at a light engine turned itself off with every warning light went off. Glad this didn’t happen with I was driving at highway speed as I lost all systems.

Incident date: Jul 2, 2024

The contact owns a 2019 Ford Ranger. The contact stated that while driving at various speeds, the lights on the instrument panel became inoperable, causing the vehicle to lose power. The contact stated that the messages “Unsafe Driving” and “Head-on Collision" were displayed. The contact waite... Read more

Incident date: May 13, 2022

My car had been sitting across the street from my house for about 3 weeks after i had gotten it back from the body shop. It had been hit on the drivers side by a drunk driver when parked in front of my house. He took out six cars in a row. Heard a loud noise about 2 am - looked out the window a... Read more

Fire

Incident date: Aug 9, 2023

The contact owns a 2010 Dodge Nitro. The contact received a recall notification of the NHTSA Campaign Number: 20V396000 (Air Bags, Steering) however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was intermittently illuminated. An undisclos... Read more

Incident date: Aug 16, 2023

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of t... Read more

Incident date: Jun 8, 2023

What component or system failed or malfunctioned, and is it available for inspection upon request? When driving the Rav4 the dashboard started to alert that different systems where failing. For example, it was flashing Blind Spot Failure, Land Departure Failure, Front Collision Failure. It the ... Read more

Incident date: Apr 21, 2023

Going down the road car starts to sputter and then we'll cut off while driving and black smoke goes every dangerous it's happened twice already got it checked says nothing

1 injured

Incident date: Apr 20, 2023

My local Chrysler dealership suggested (and charged me for) computer updates relating to the sliding doors and transmission of a 2019 Pacifica minivan. Without these updates, the service advisor said the sliding doors may not open/close and that the engine may rev but power may not be delivered to ... Read more

Incident date: Apr 20, 2023

The contact owns a 2012 Ford Explorer. The contact stated while driving 10 MPH, the service power steering warning light illuminated. The contact stated he parked the vehicle and while restarting the vehicle, the service power steering now, the anti-lock braking system (ABS), the traction control, a... Read more

Incident date: Apr 20, 2023

While driving down the highway in a torrential rain the wipers just stopped working. They were cutting on and off and now do not work at all. The problem appears to be in the engine compartment fuse block which is not servicable. It is currently not fixed and could be inspected. We could not see 50 ... Read more

Incident date: Feb 4, 2023

While driving the vehicle the warning system activated and the entire car shut down. I was stranded in an intersection of a busy street during a heavy traffic period. I was unable to start the vehicle, use my hazards, or put the car in neutral to push it to a safe location.

Incident date: Feb 2, 2023

The contact owns a 2016 Volkswagen Golf. The contact received notification of the NHTSA Campaign Number: 22V543000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Addi... Read more

Incident date: May 8, 2022

The contact owns a 2019 Ford Fusion. The contact stated while driving approximately 15-20 MPH, the vehicle lunged forward and jerked. The contact stated that the ABS fault, Pre-Collision Assist and Park Aid Malfunction messages were displayed. Additionally, the steering wheel became difficult to ope... Read more

Incident date: Sep 25, 2022

The contact owns a 2019 Ford Fusion. The contact stated that while driving at various speeds, the trunk inadvertently unlocked and opened. The failure had occurred approximately 6 times within a month. The vehicle had not been taken to the dealer. The vehicle had not been repaired. The manufacturer ... Read more

Incident date: Aug 2, 2022

The contact's daughter owned a 2019 Ford Fusion. The contact stated that while her daughter was idled in traffic, another vehicle rear-ended the vehicle that was behind the daughter's vehicle, causing the vehicle from behind to rear-end the daughter's vehicle. It was a seven-vehicle collision. All o... Read more

Crash 2 injured

Incident date: Oct 1, 2021

My Steering wheel is very loose. The steering wheel moves up and down, also the the steering wheel moves left to right. I am afraid to drive my car.

Incident date: Sep 1, 2021

The contact owns a 2019 Ford Fusion. The contact stated that while operating the vehicle, the steering wheel was loose and would move up and down. Upon inspection, it was discovered that a bolt was unsecured under the steering wheel cover. The vehicle was taken to an independent mechanic who was una... Read more

Incident date: Apr 12, 2021

In early spring of 2021 the trunk lid on the 2019 Ford Fusion hybrid opened by itself while driving through the parking lot. I was able to close it. Later that day it did it again. Then I came out to the vehicle to find the trunk open. I had not used the key fob, keypad on the door, or trunk release... Read more

Incident date: Apr 12, 2021

Incident date: Jan 4, 2021

THE TRUNK CAME OPEN WHILE DRIVING ON A STREET AND BUSTED THE BACK WINDSHIELD OUT.

Incident date: Dec 16, 2020

WHEN PLACING MY CAR IN TO PARK IT DOESN'T ACTUALLY GO IN TO PARK. IF YOU GET OUT AFTER IT DOES THIS THE CAR WILL ROLL. THIS IS TERRIFYING. IT STARTED TO ROLL OUT MY DRIVEWAY AFTER PUTTING IT IN PARK. I HAVE TO PUT MY EMERGENCY BRAKE ON SO IT DOESN'T ROLL. I HAVE A VIDEO OF THE INCIDENT BUT I CAN NOT... Read more

Incident date: Dec 16, 2020

Incident date: Apr 1, 2020

TL* THE CONTACT OWNS A 2019 FORD FUSION HYBRID. THE CONTACT STATED THAT THE COOLANT LEVEL WAS BELOW THE MINIMUM MARK WHEN THE VEHICLE WAS PURCHASED. THE CONTACT STATED THAT AFTER TOPPING OFF THE COOLANT AND DRIVING FOR A WHILE, THE COOLANT LEVEL WAS AGAIN BELOW THE MINIMUM LEVEL. THE VEHICLE WAS TAK... Read more

Incident date: Jun 15, 2020

I WAS IN A CAR ACCIDENT THAT ULTIMATELY TOTALED THE CAR. THE AIRBAG UNDER THE DRIVER SIDE DASH CAME OUT BUT THE AIRBAG IN THE STEERING WHEEL DID NOT COME OUT NOR DID THE SEATBELT LOCK. MY HEAD AND FACE HIT THE WINDSHIELD LEAVING ME WITH INJURIES TO MY FACE AND NOSE AND I HAD INJURIES ON THE ENTIRE L... Read more

Crash 1 injured

Incident date: Jun 15, 2020

Crash 1 injured

Incident date: Feb 25, 2020

DRIVING HOME FROM THE DEALER I WAS ON A WELL LIT ROAD. I LIVE IN A RURAL AREA AND EVEN WITH THE HIGH BEAMS ON IT WAS LIKE THERE WAS NO LIGHT. I DIDN'T SEE THE DEER STANDING ON THE SIDE OF THE ROAD UNTIL I WAS ALMOST NEXT TO IT, THE HIGH BEAMS WERE ON. WHEN I DON'T HAVE THE HIGH BEAMS ON THE LIGHT... Read more

Incident date: Oct 16, 2019

2019 FORD FUSION. CONSUMER WRITES IN REGARDS TO ISSUES WITH CRUISE CONTROL. *LD THE CONSUMER STATED THE CRUISE CONTROL WOULD CAUSE THE VEHICLE TO SPEED UP UNINTENTIONALLY. THE CONSUMER RECIEVED A SPEEDING TICKET WHILE USING THE CRUISE CONTROL.*JS

Incident date: Nov 2, 2019

TL* THE CONTACT'S SPOUSE RENTED A 2019 FORD FUSION. WHILE DRIVING APPROXIMATELY 35-40 MPH, THE STEERING SEIZED WITHOUT WARNING. THE DRIVER WAS UNABLE TO MANEUVER THE VEHICLE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SUSPENSION FRACTURED AND CAUSED THE FRONT DRIVER'S SIDE WHEEL TO MAKE CONTACT... Read more

Incident date: Nov 2, 2019

Incident date: Aug 22, 2019

I REACHED DOWN ON THE RIGHT SIDE OF THE DRIVER'S SEAT TO RETRIEVE A FALLEN OBJECT AND CUT MY WRIST ON A SHARP, RAW, METAL EDGE OF A STAMPING ON THE SIDE OF THE SEAT. LOTS OF BLOOD, BUT NOT A DEEP CUT.

1 injured

Incident date: Feb 14, 2019

TL* THE CONTACT OWNS A 2019 FORD FUSION. AS THE CONTACT PULLED THE VEHICLE INTO A PARKING SPACE AND PLACED THE GEAR INTO PARK, THE ENGINE REVVED THREE TIMES. THE VEHICLE JERKED FORWARD BEFORE SHUTTING OFF ON ITS OWN. A FEW MINUTES LATER, THE CONTACT RESTARTED THE VEHICLE AND IT OPERATED NORMALLY. TH... Read more

Technical Service Bulletins, 2019 FORD FUSION HYBRID

106 manufacturer communications from 69 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	19
350000 EQUIPMENT	19
060000 ENGINE AND ENGINE COOLING	12
118000 ELECTRICAL SYSTEM:SOFTWARE	8
100000 POWER TRAIN	5
346000 COMMUNICATION:MANUFACTURER TELEMATICS	5
980000 UNKNOWN OR OTHER	5
220000 SEATS	4

980000 UNKNOWN OR OTHER

Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or la

060000 ENGINE AND ENGINE COOLING

For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbocharg

100000 POWER TRAIN

During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the tim

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehi

980000 UNKNOWN OR OTHER

118000 ELECTRICAL SYSTEM:SOFTWARE

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

110000 ELECTRICAL SYSTEM

In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app thr

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical serv

160000 STRUCTURE

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification numbe

060000 ENGINE AND ENGINE COOLING

Some 2018-2019 Edge/Continental, 2018 MKX and 2019 Nautilus vehicles built on or before 1-Aug-2019 and 2018-2019 Fusion/MKZ vehicles built on or before 15-Aug-2019 equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine may exhibit an oil lea

060000 ENGINE AND ENGINE COOLING

Some 2014-2020 Fusion and 2017-2019 Escape vehicles may be equipped with a 1.5L Ecoboost engine that uses a 50-tooth variable camshaft timing (VCT) intake and exhaust unit from the assembly plant or if a service long block was installed. VC

110000 ELECTRICAL SYSTEM

Some 2019-2020 Fusion plug-in hybrid electric vehicles (PHEV) may exhibit a no start condition with diagnostic trouble codes (DTCs) P0B3B, P0B40, P0B45, P0B4A, P0B4F, P0B54, P0B59, P0B5E, P0B63, P0B68, P0B6D, P0B72, P0B77, and/or P0B7C stor

030000 BRAKES (PWS)

Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should o

100000 POWER TRAIN

Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the

030000 SERVICE BRAKES, HYDRAULIC

060000 ENGINE AND ENGINE COOLING

Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition w

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with 8 inch or larger c

110000 ELECTRICAL SYSTEM

Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass??A???A???A???A?/LincolnWay??A???A???A???A? app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 cons

280100 BACK OVER PREVENTION:SOFTWARE

980000 UNKNOWN OR OTHER

119811 ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU):SOFTWARE

110000 ELECTRICAL SYSTEM

Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition

060000 ENGINE AND ENGINE COOLING

Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la

118000 ELECTRICAL SYSTEM:SOFTWARE

110000 ELECTRICAL SYSTEM

Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle

100000 POWER TRAIN

Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2020-2022 Escape, 2021-2022 Corsair, 2022 Maverick vehicles equipped with HF35/HF45 hybrid transmissions can now be disassembled to repair and clean any contamination that may have been the result

110000 ELECTRICAL SYSTEM

Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) and 2017 Continental vehicles equipped with SYNC screens 8 inc

060000 ENGINE (PWS)

346000 COMMUNICATION:MANUFACTURER TELEMATICS

Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct th

060000 ENGINE AND ENGINE COOLING

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

350000 EQUIPMENT

In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app th

346000 COMMUNICATION:MANUFACTURER TELEMATICS

220000 SEATS

This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2

350000 EQUIPMENT

354000 EQUIPMENT:MECHANICAL

220000 SEATS

Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus

060000 ENGINE AND ENGINE COOLING

Some 2017-2020 Fusion/MKZ and 2017-2019 Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may require replacement of the long block engine assembly. New service kits have been released which include all the one-time-use components re

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos

118000 ELECTRICAL SYSTEM:SOFTWARE

353000 EQUIPMENT:ELECTRICAL

Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the te

980000 UNKNOWN OR OTHER

Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular

346000 COMMUNICATION:MANUFACTURER TELEMATICS

980000 UNKNOWN OR OTHER

Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct th

346000 COMMUNICATION:MANUFACTURER TELEMATICS

100000 POWER TRAIN

Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. T

350000 EQUIPMENT

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

356000 EQUIPMENT ADAPTIVE/MOBILITY

060000 ENGINE (PWS)

110000 ELECTRICAL SYSTEM

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie

060000 ENGINE AND ENGINE COOLING

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie

102640 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie

110000 ELECTRICAL SYSTEM

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th

031110 SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING

Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotor

102640 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS

Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincol

110000 ELECTRICAL SYSTEM

Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled

110000 ELECTRICAL SYSTEM

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie

350000 EQUIPMENT

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie

220000 SEATS

Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus,

350000 EQUIPMENT

Some 2019-2021 Ford and Lincoln vehicles may exhibit an intermittent audio echo/robotic voice heard during a bluetooth phone call by the person that is not in the vehicle. Using Apple CarPlay and Android Auto instead of Bluetooth can help a

110000 ELECTRICAL SYSTEM

Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. This condition

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

110000 ELECTRICAL SYSTEM

Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the te

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

110000 ELECTRICAL SYSTEM

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie

350000 EQUIPMENT

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie

110000 ELECTRICAL SYSTEM

Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. If the vehicle has been driven within 14 days and the battery state of charge is abo

346000 COMMUNICATION:MANUFACTURER TELEMATICS

060000 ENGINE AND ENGINE COOLING

Some 2017-2019 Escape/Fusion vehicles may exhibit a rolling idle after an engine repair that required the crankshaft pulley removal, or a drive belt component failure. The crankshaft pulley to be slightly out of alignment in relation to eng

350000 EQUIPMENT

Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the cus

350000 EQUIPMENT

Some 2019 Ranger and Fusion vehicles may exhibit a symptom of the climate control features missing on the touchscreen after updating the SYNC software. To correct this condition, reflash the SYNC module with the latest software using the ap

350000 EQUIPMENT

Some 2015-2021 F-150, 2016-2018 MKX, 2019-2021 Nautilus, 2015-2021 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3.0L EcoBoost engine may appear to have a low engine oil level if the proper pr

350000 EQUIPMENT

Some 2019 Ranger and Fusion vehicles may have a symptom of the climate control features missing on the touch screen after updating the SYNC software. At this time it is not recommended to update the SYNC/APIM software on 2019 Ranger and Fus

118000 ELECTRICAL SYSTEM:SOFTWARE

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

118000 ELECTRICAL SYSTEM:SOFTWARE

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

118000 ELECTRICAL SYSTEM:SOFTWARE

060000 ENGINE AND ENGINE COOLING

Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare fo

350000 EQUIPMENT

Some 2015-2020 F-150, 2016-2018 MKX, 2019-2020 Nautilus, 2015-2020 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3.0L EcoBoost engine may appear to have a low engine oil level if the proper pr

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

110000 ELECTRICAL SYSTEM

Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app , incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct t

160000 STRUCTURE

This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint wi

350000 EQUIPMENT

Some 2019 F-150/Ranger/Continental/Edge/Nautilus/Mustang/Fusion/MKZ vehicles may experience voice prompts that skip or have short pauses while directions are being provided. Engineering is currently working on a solution for this condition.

118000 ELECTRICAL SYSTEM:SOFTWARE

350000 EQUIPMENT

Some 2019 F-150/Ranger/Continental/Edge/Nautilus/Mustang/Fusion/MKZ vehicles may experience voice prompts that skip, hiccup or have short pauses while directions are being provided. No repairs should be made to attempt to correct this condi

118000 ELECTRICAL SYSTEM:SOFTWARE

110000 ELECTRICAL SYSTEM

Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple

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NHTSA Safety Investigations, FORD FUSION HYBRID

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

DP, Open , Model Year: 2010

Anti-lock brake system (ABS) Malfunction Indicator Lamp (MIL) illuminated

The Office of Defects Investigation (ODI) received a petition on December 22, 2025, requesting a defect investigation into the hydraulic control unit (HCU) for the Anti-lock Braking System (ABS) on the MY 2010 Ford Fusion Hybrid. The petition alleges that an illuminated ABS MIL is associated with a ... Read more

FORD FUSION HYBRID - All Years Overview

Complete safety history for the FORD FUSION HYBRID across all model years (2013, 2015).

4 Total Recalls

1,587 Total Complaints

1 Investigations

66 Reported Crashes

10 Reported Fires

7 Reported Deaths

FORD FUSION HYBRID - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2020	0	14	View
2019 (current)	0	47
2018	0	81	View
2017	0	98	View
2016	0	71	View
2015	2	65	View
2014	1	89	View
2013	1	175	View
2012	0	134	View
2011	0	166	View
2010	0	647	View

Other FORD Models

Model	Recalls	Complaints
MUSTANG	1,104	11,600	View
RANGER	928	10,371	View
F-350 SD	776	2,363	View
F-450 SD	692	624	View
F-150	692	46,142	View
F-250 SD	638	3,635	View
EXPLORER	624	42,549	View
F-550 SD	578	603	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2019 FORD FUSION HYBRID

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2019 FORD FUSION HYBRID

Most Affected Components

NHTSA Safety Investigations, FORD FUSION HYBRID

FORD FUSION HYBRID - All Years Overview

FORD FUSION HYBRID - Year by Year

Other FORD Models