2012 FORD FUSION HYBRID

0 recalls — 134 complaints — 12 TSBs — 4/5 safety rating

No recalls found for this vehicle.

Complaint Statistics

134 total complaints 7 crashes 6 injuries

Top Reported Components

ComponentComplaints
STEERING36
AIR BAGS32
SERVICE BRAKES15
ELECTRICAL SYSTEM12
ELECTRONIC STABILITY CONTROL (ESC)10
ENGINE8
UNKNOWN OR OTHER7
POWER TRAIN3
FUEL/PROPULSION SYSTEM2
STRUCTURE:BODY2
STEERING Jul 7, 2025
Incident date: Jul 4, 2025
The contact owns a 2012 Ford Fusion Hybrid. The contact stated while driving at 50 MPH, the vehicle lost power steering functionality. There was no reservoir cap to check for power steering fluid. The power steering warning light was illuminated. The contact called the local dealer, but the vehicle ... Read more
STEERING Mar 6, 2025
Incident date: Feb 28, 2025
The contact owns a 2012 Ford Fusion Hybrid. While the contact’s daughter was operating the vehicle, the steering wheel was very difficult to turn in either direction, with the message "Power Steering Malfunction" displayed. The vehicle was towed to the local dealer who diagnosed that the steering ... Read more
STEERING Apr 11, 2024
Incident date: Apr 4, 2024
The contact owns a 2012 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the steering wheel was difficult to turn. No warning light was illuminated. The contact stated a message that the “Advance-trac System Failure - Service Required” message was displayed. The cont... Read more
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS Dec 20, 2023
Incident date: Dec 12, 2023
The contact owns a 2012 Ford Fusion Hybrid. The contact stated that while driving at an undisclosed speed, the TPMS warning light illuminated. The contact stopped at a local gas station and inflated the driver's side front tire. The contact stated that after inflating the tire, the Advancetrac error... Read more
STEERING Dec 20, 2023
Incident date: Dec 12, 2023
The contact owns a 2012 Ford Fusion Hybrid. The contact stated that while driving at an undisclosed speed, the TPMS warning light illuminated. The contact stopped at a local gas station and inflated the driver's side front tire. The contact stated that after inflating the tire, the Advancetrac error... Read more
AIR BAGS May 24, 2022
Incident date: May 8, 2022
Takata recall. The contact owns a 2012 Ford Fusion Hybrid. The contact checked her VIN online and discovered that her vehicle was included in NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer was not made aware of the issue. The contact... Read more
POWER TRAIN Jun 2, 2021
Incident date: May 29, 2021
The contact owns a 2012 Ford Fusion Hybrid. The contact stated that after reversing the vehicle, the gear shifter failed to shift into drive. The contact stated that several unknown warning lights were illuminated. The contact called roadside assistance. The tow truck driver arrived and repaired the... Read more
STEERING Nov 1, 2019
Incident date: Oct 23, 2019
TL* THE CONTACT OWNS A 2012 FORD FUSION HYBRID. WHILE DRIVING 5 MPH, THE ADVANCE AUTO TRAC AND POWER STEERING ASSIST WARNING INDICATORS ILLUMINATED. ALSO, WHILE MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED. THE CONTACT ATTEMPTED TO STEER THE WHEEL, BUT IT FAILED TO STEER PROPERLY. THE CONTACT TURN... Read more
AIR BAGS Jul 11, 2019
Incident date: Jan 28, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT CALLED HALL FORD NEWPORT NEWS AT 877-398-2216 (LOCATED AT 12896 JEFFERSON AVENUE, NEWPORT NEWS, VA 23608) AND WAS INFORMED THAT THE P... Read more
STEERING Jun 22, 2019
Incident date: Jun 21, 2019
I WAS DRIVING AND MY STEERING WHEEL BECAME VERY STIFF. ABOUT 30 MINUTES LATER THERE WAS A RED ALERT ON THE DASH STATING SERVICE POWER STEERING. THEN ABOUT FIVE MINUTES LATER ANOTHER ALERT CAME ON AND IT WAS YELLOW THAT SAID SERVICE ADVANCETRAC. AFTER THAT HAPPENED I DROVE HOME AND THE NEXT MORNING ... Read more
STEERING Apr 23, 2019
Incident date: Apr 22, 2019
TL* THE CONTACT OWNS A 2012 FORD FUSION HYBRID. WHILE DRIVING 20 MPH, THE CONTACT'S HUSBAND ATTEMPTED TO TURN THE STEERING WHEEL, BUT WAS UNABLE TO BECAUSE IT WAS STIFF. THE CONTACT HEARD AN ABNORMAL NOISE AND UNKNOWN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO MATTHEWS CURRIE FORD (LOC... Read more
STEERING Apr 2, 2019
Incident date: Apr 1, 2019
TL* THE CONTACT OWNS A 2012 FORD FUSION HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE STEERING FAILED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. SHEEHY FORD OF MARLOW HEIGHTS (5000 AUTH RD, MARLOW HEIGHTS, MD 20746, (301) 298-0793) DIAGNOSED THAT THE STEERING SENSOR SYSTEM NEEDED TO BE REPAI... Read more
AIR BAGS Apr 1, 2019
Incident date: Apr 1, 2019
TAKATA RECALL - EVERY FORD DEALER SERVICE DEPARTMENT THAT I CALL SAYS THAT THEY DO NOT HAVE THE REPLACEMENT AIRBAG PARTS AND ARE NOT SURE WHEN THEY ARE COMING IN. THEY SEEM TO BE STALLING TO DO THE REPAIR OR THERE IS A REAL ISSUE WITH SUPPLY.
AIR BAGS Mar 27, 2019
Incident date: Feb 25, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. LYNCH FORD (410 US 30, MT VERNON, IA 52314) CONFIRMED... Read more
AIR BAGS Feb 25, 2019
Incident date: Mar 2, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIMEFRAME. THE CONTACT HAD BEEN WAITING TO SCHEDULE AN APPOINTM... Read more
STEERING Feb 25, 2019
Incident date: Mar 2, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIMEFRAME. THE CONTACT HAD BEEN WAITING TO SCHEDULE AN APPOINTM... Read more
AIR BAGS Feb 22, 2019
Incident date: Nov 6, 2018
2012 FORD FUSION. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD *TR
SERVICE BRAKES Feb 17, 2019
Incident date: Feb 15, 2019
WHILE DRIVING AWAY FROM MY CURBSIDE PARKING SPOT TO GO TO WORK, THE DASHBOARD LIGHTS STARTED FLASHING AND SAID SOMETHING ALONG THE LINES OF "BREAK SYSTEM FAILURE" OR "CHECK BREAK SYSTEMS", AND I WAS UNABLE TO BRAKE AT ALL. I MANAGED TO CHANGE COURSE AND PULL OVER AND LET THE CAR STOP ON ITS OWN. ONC... Read more
STEERING Feb 12, 2019
Incident date: Sep 5, 2017
POWER STEERING FAILED WHILE DRIVING THIS VEHICLE, AND IT COST OVER $1,600 TO REPAIR. FORD MOTOR COMPANY CLAIMS THIS VEHICLE WAS NOT INCLUDED UNDER NHTSA CAMPAIGN NUMBER 15V34
UNKNOWN OR OTHER Jan 13, 2019
Incident date: Jan 9, 2019
AS I WAS DRIVING DOWN THE HIGHWAY AT 75 MPH, MY CONTROL PANEL STARTING LIGHTING UP WITH A BRAKE LIGHT, ABS LIGHT, AND TRACTION CONTROL LIGHT. I WAS TERRIFIED THAT I WASN'T GOING TO BE ABLE TO STOP. AS I APPROACHED THE NEXT EXIT, I TRIED STEPPING ON THE BRAKES BUT IT WAS LIKE PUSHING ON AIR FOR A GOO... Read more
ELECTRONIC STABILITY CONTROL (ESC) Dec 20, 2018
Incident date: Dec 9, 2018
ACCORDING TO FORD CAR NEEDS HCU UNIT AND ECU. JUST HAD THE CAR FULLY SERVICED AND NEW BRAKES ALL AROUND. TIRES ARE NEW AS WELL. FORD WANTS $3000 TO REPLACE THE HCU AND ECU AND DRAIN THE BRAKE FLUID. I THINK I'M GONNA HAVE TO SCRAP THE CAR.
SERVICE BRAKES Dec 20, 2018
Incident date: Dec 9, 2018
ACCORDING TO FORD CAR NEEDS HCU UNIT AND ECU. JUST HAD THE CAR FULLY SERVICED AND NEW BRAKES ALL AROUND. TIRES ARE NEW AS WELL. FORD WANTS $3000 TO REPLACE THE HCU AND ECU AND DRAIN THE BRAKE FLUID. I THINK I'M GONNA HAVE TO SCRAP THE CAR.
ELECTRICAL SYSTEM Dec 20, 2018
Incident date: Dec 9, 2018
ACCORDING TO FORD CAR NEEDS HCU UNIT AND ECU. JUST HAD THE CAR FULLY SERVICED AND NEW BRAKES ALL AROUND. TIRES ARE NEW AS WELL. FORD WANTS $3000 TO REPLACE THE HCU AND ECU AND DRAIN THE BRAKE FLUID. I THINK I'M GONNA HAVE TO SCRAP THE CAR.
AIR BAGS Dec 13, 2018
Incident date: Jan 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED SERRAMONTE FORD AT 650-763-2400 (LOCATED AT 999 SERRAMONTE BLVD, COLMA, CA 94014) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. TH... Read more
POWER TRAIN Dec 7, 2018
Incident date: Jan 9, 2017
I PULLED MY CAR INTO A PARKING SPOT, USING THE BRAKE PEDAL TO STOP THE VEHICLE AND POSITION IT IN THE SPOT. I REMOVED THE KEY FROM THE IGNITION AND EXITED THE VEHICLE, ASSUMING THE VEHICLE WAS IN PARK BECAUSE I HAD BEEN ABLE TO REMOVE THE KEY FROM THE IGNITION. UNFORTUNATELY, THE CAR WAS NOT IN PARK... Read more
Crash
ELECTRONIC STABILITY CONTROL (ESC) Nov 27, 2018
Incident date: Nov 27, 2018
VEHICLE LOST POWER STEERING ONE YEAR AGO AND DEALER REPAIRED. VEHICLE LOST POWER STEERING AGAIN. WARNING LIGHT CAME ON AS SOON AS I TURNED THE WHEEL ON THE FIRST CORNER THAT POWER STEERING AND STABILITY NEEDED CHECKING. ONCE VEHICLE WAS TURNED OFF AND BACK ON AGAIN, LOST ALL POWER TO THE STEERING... Read more
STEERING Nov 27, 2018
Incident date: Nov 27, 2018
VEHICLE LOST POWER STEERING ONE YEAR AGO AND DEALER REPAIRED. VEHICLE LOST POWER STEERING AGAIN. WARNING LIGHT CAME ON AS SOON AS I TURNED THE WHEEL ON THE FIRST CORNER THAT POWER STEERING AND STABILITY NEEDED CHECKING. ONCE VEHICLE WAS TURNED OFF AND BACK ON AGAIN, LOST ALL POWER TO THE STEERING... Read more
AIR BAGS Nov 20, 2018
Incident date: Jan 1, 2016
WERE NOTIFIED BY MAIL REGARDING PASSENGER AIRBAG RECALL. FOUND OUT ABOUT STEERING WHEEL ISSUE. UNABLE TO DRIVE CAR. BEEN AT LEAST 2 YEARS
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE Nov 20, 2018
Incident date: Nov 16, 2018
TL* THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT STATED THAT THE ABS CONTROL MODULE FAILED AND CAUSED IRREGULAR BRAKING. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH FORCE TO STOP THE VEHICLE. THE DEALER (STAR FORD LINCOLN, 1101 S BRAND BLVD, GLENDALE, CA 91204) STATED THAT THE ABS CON... Read more
STEERING Nov 20, 2018
Incident date: Jan 1, 2016
WERE NOTIFIED BY MAIL REGARDING PASSENGER AIRBAG RECALL. FOUND OUT ABOUT STEERING WHEEL ISSUE. UNABLE TO DRIVE CAR. BEEN AT LEAST 2 YEARS
ELECTRONIC STABILITY CONTROL (ESC) Nov 18, 2018
Incident date: May 20, 2018
HAVE FOUND ONLINE THAT THERE ARE TWO RECALLS IN PROCESS ON MY VEHICLE THAT THE DEALERSHIP DID NOT NOTIFY ME OF. ALSO, THERE IS A PROBLEM WITH THE CAR SURGING FORWARD WHEN ACCELERATING FROM A STATIONARY POSITION. THIS POSES A HAZARD OF ME ACCIDENTALLY HITTING ANYTHING IN FRONT OF ME WHEN TAKING OFF.T... Read more
AIR BAGS Nov 18, 2018
Incident date: May 20, 2018
HAVE FOUND ONLINE THAT THERE ARE TWO RECALLS IN PROCESS ON MY VEHICLE THAT THE DEALERSHIP DID NOT NOTIFY ME OF. ALSO, THERE IS A PROBLEM WITH THE CAR SURGING FORWARD WHEN ACCELERATING FROM A STATIONARY POSITION. THIS POSES A HAZARD OF ME ACCIDENTALLY HITTING ANYTHING IN FRONT OF ME WHEN TAKING OFF.T... Read more
SUSPENSION Nov 18, 2018
Incident date: May 20, 2018
HAVE FOUND ONLINE THAT THERE ARE TWO RECALLS IN PROCESS ON MY VEHICLE THAT THE DEALERSHIP DID NOT NOTIFY ME OF. ALSO, THERE IS A PROBLEM WITH THE CAR SURGING FORWARD WHEN ACCELERATING FROM A STATIONARY POSITION. THIS POSES A HAZARD OF ME ACCIDENTALLY HITTING ANYTHING IN FRONT OF ME WHEN TAKING OFF.T... Read more
AIR BAGS Nov 6, 2018
Incident date: Jan 9, 2018
TL* THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTAC... Read more
AIR BAGS Nov 6, 2018
Incident date: Oct 10, 2014
AIRBAG RECALL, FORD GAVE ME A RENTAL ABOUT THREE MONTHS AGO.. I WANT TO TALK TO SOMEBODY. MOST FORMS WILL NOT TAKE THE VIN # ON MY CAR. I AM HANDICAPPED , 84 YEARS OF AGE. [XXX] PLEASE CALL HELP INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
AIR BAGS Nov 6, 2018
Incident date: Nov 6, 2018
RECEIVED SAFETY WARNINGS FROM FORD FOR TWO YEARS CAN NOT DRIVE MY GRANDCHILDREN IN MY CAR DMV CA NOTIFIED ME THE REPLACEMENT SHOULD BE FREE. NOW I AM GETTING CLASS ACTION NOTICES. I JUST WANT SAFE AIR BAGS. WHAT DO I HAVE TO DO? SERRAMONTE FORD, COLMA IGNORED ANY REQUESTS.
AIR BAGS Nov 1, 2018
Incident date: Mar 10, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE ... Read more
AIR BAGS Oct 31, 2018
Incident date: Jan 17, 2017
IT'S BEEN ALMOST TWO YEARS SINCE THE RECALL WAS ISSUED, AND STILL NO WORD ON WHEN MY DANGEROUS TAKATA AIRBAGS WILL BE REPLACED.
AIR BAGS Oct 30, 2018
Incident date: Aug 1, 2012
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AU... Read more
AIR BAGS Oct 29, 2018
Incident date: Jan 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED THE NICK NICHOLAS FORD INC (352-726-1231, 2901 FL-44, INVERNESS, FL 34453) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE M... Read more
STEERING Oct 28, 2018
Incident date: Sep 12, 2018
SEVERAL TIMES WHEN I HAVE BEEN DRIVING OR JUST STARTING TO DRIVE MY POWER STEERING HAS GONE OUT. I THEN HAVE TO TURN THE MOTOR OFF AND RESTART THE ENGINE AND THEN IT WILL BE ALRIGHT. TWICE I HAD PULLED OUT OF MY GARAGE AND STARTED FORWARD IT WENT OUT AND ANOTHER TIME I HAD STOPPED AT A STOP LIGHT ... Read more
UNKNOWN OR OTHER Oct 28, 2018
Incident date: Jun 3, 2016
ISSUE WITH BLOWER MOTOR SHORTING OUT AND SMELL OF MELTING PLASTIC FROM BLOWER MOTOR CABLING. BLOWER MOTOR REPLACED ONCE AND HAS SINCE GONE OUT AGAIN DUE TO SAME ISSUE IN LESS THAN 1 YEAR.
ELECTRICAL SYSTEM Sep 2, 2018
Incident date: Aug 20, 2018
I PURCHASED MY VEHICLE 6/6/2018 AS OF TODAY 82/2018 MY AIR CONDITIONING HAS STOPPED WORKING 6 TIMES. THE WIRES UNDER THE DASH ARE EXTREMELY HOT AND THERE'S A "BURNING SMELL" COMING THROUGH MY VENTS. TONIGHT EVERY TIME I SHUT THE CAR OFF AND TURNED IT BACK ON THE AIR CONDITIONING DIDN'T COME ON. THE ... Read more
AIR BAGS Aug 30, 2018
Incident date: Jun 1, 2018
TAKATA RECALL - WE RECEIVED A RECALL NOTICE FROM FORD AND CONTACTED THE FORD DEALERSHIP IN JUNE 2018. WE WERE TOLD THAT THE DEALERSHIP WOULD HAVE THE PART TO FIX THE AIRBAG IN SEPTEMBER 2018, AND WE WERE GIVEN A RENTAL CAR IN THE MEANTIME. IT IS NOW 8/30/2018, WE CALLED THE DEALERSHIP TO FIND OUT WH... Read more
SEATS Aug 10, 2018
Incident date: Aug 10, 2018
SEAT: HEATING ELEMENT IN LEATHER SEAT WENT BAD. TEMP WAS GREATER THAN 150 DEGREES. AIR CONDITIONING: BLOWER MOTOR FAN CONTROL WENT OUT 2 TIMES WITHIN 600 MILES (82,100 AND 82,600)
ELECTRICAL SYSTEM Aug 10, 2018
Incident date: Aug 10, 2018
SEAT: HEATING ELEMENT IN LEATHER SEAT WENT BAD. TEMP WAS GREATER THAN 150 DEGREES. AIR CONDITIONING: BLOWER MOTOR FAN CONTROL WENT OUT 2 TIMES WITHIN 600 MILES (82,100 AND 82,600)
STEERING Aug 7, 2018
Incident date: Aug 5, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BILLY HOWELL FORD LINCOLN (1805 ATLANTA HWY, CUMMING, GA 30040, (770) 887-2311) WHERE IT WAS DIAGNOSED... Read more
AIR BAGS Aug 7, 2018
Incident date: Aug 5, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BILLY HOWELL FORD LINCOLN (1805 ATLANTA HWY, CUMMING, GA 30040, (770) 887-2311) WHERE IT WAS DIAGNOSED... Read more
VISIBILITY/WIPER May 30, 2018
Incident date: Dec 15, 2016
SUN VISORS DO NOT STAY IN THEIR SEATING CLIPS. THIS CAUSES THEM TO FALL INTO OUR FIELD OF VISION UNEXPECTEDLY. ALSO, WHEN USING THEM, THEY DROOP INTO OUR FIELD OF VISION
STEERING May 29, 2018
Incident date: May 29, 2018
VEHICLE WAS SLOWING DOWN FROM 35MPH TO TAKE A RH TURN INTO PARKING LOT. UPON INITIATING TURN, POWER STEERING FAILED & SERVICE ADVANCETRAC WARNING LIGHT ILLUMINATED. FAILURE OCCURRED AS VEHICLE HAD STARTED TURN, CREATING AN IMMEDIATE HIGH-FORCE PULL TO THE LEFT AND REQUIRING CORRECTIVE DRIVER ACTIO... Read more

Showing 50 of 134 complaints.

NHTSA Safety Ratings — 2012 FORD FUSION HYBRID

2012 Ford Fusion Hybrid 4 DR FWD

CategoryRating
Overall Rating 4 / 5 ★★★★☆
Frontal Crash 3 / 5 ★★★☆☆
Frontal Crash — Driver 3 / 5 ★★★☆☆
Frontal Crash — Passenger 4 / 5 ★★★★☆
Side Crash 4 / 5 ★★★★☆
Side Crash — Driver 5 / 5 ★★★★★
Side Crash — Passenger 3 / 5 ★★★☆☆
Rollover 4 / 5 ★★★★☆
Rollover Risk 10.5%

Safety Technology

FeatureStatus
Electronic Stability ControlStandard
Forward Collision WarningNo
Lane Departure WarningNo

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins — 2012 FORD FUSION HYBRID

12 manufacturer communications from 10 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
060000 ENGINE AND ENGINE COOLING2
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL1
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS1
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY1
110000 ELECTRICAL SYSTEM1
140000 AIR BAGS1
353000 EQUIPMENT:ELECTRICAL1
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)1
SSM 52243 Feb 8, 2024
060000 ENGINE AND ENGINE COOLING
When performing any transmission fluid change or topoff involving MotorcraftA? Premium ATF, MERCONA? V has replaced all versions of MotorcraftA? Premium ATF and can be used going forward. Mixing MotorcraftA? Premium ATF and MERCONA? V in th
SSM 51666 May 26, 2023
010000 STEERING
Some 2010-2012 Fusion/Milan and 2011-2012 MKZ vehicles equipped with a 2.5L or 3.0L engine and electronic power assist steering (EPAS), a remanufactured replacement steering gear (MU2Z-3V504-ARM) is available which is significantly less exp
TSB 23-2098 Apr 7, 2023
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Some 2010-2012 Fusion hybrid electric vehicles (HEV), 2010-2011 Milan HEV and 2011-2012 MKZ HEV vehicles may experience reduced electric vehicle operation and increased gasoline engine operation around 10 years of vehicle age and beyond. Th
TSB 23-2098 Apr 7, 2023
100001 HYBRID PROPULSION SYSTEM
Some 2010-2012 Fusion hybrid electric vehicles (HEV), 2010-2011 Milan HEV and 2011-2012 MKZ HEV vehicles may experience reduced electric vehicle operation and increased gasoline engine operation around 10 years of vehicle age and beyond. Th
TSB 23-2098 Apr 7, 2023
119810 ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU)
Some 2010-2012 Fusion hybrid electric vehicles (HEV), 2010-2011 Milan HEV and 2011-2012 MKZ HEV vehicles may experience reduced electric vehicle operation and increased gasoline engine operation around 10 years of vehicle age and beyond. Th
22G04 Sep 1, 2022
353000 EQUIPMENT:ELECTRICAL
Certain 2010 ??A?A? 2012 Model Year Fusion / MKZ / Milan Hybrid Vehicles Hybrid Battery Reduced Electric Vehicle Operation BECM and PCM Software Update In all the affected vehicles, outdated software may result in reduced EV-only mode perf
22B05 Mar 28, 2022
140000 AIR BAGS
Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion & MKZ/Zephyr, 2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles Driver & Passenger Airbag Module Quality Control Inspection: Ford Motor Company has determined that
TSB 20-2142 Apr 27, 2020
110000 ELECTRICAL SYSTEM
Some 2010-2012 Fusion hybrid electric vehicles (HEV), 2010-2011 Milan HEV and 2011-2012 MKZ HEV vehicles may experience reduced electric vehicle operation and increased gasoline engine operation around 10 years of vehicle age and beyond. Th
SSM 48238 Oct 3, 2019
060000 ENGINE AND ENGINE COOLING
Some 2010-2012 Fusion hybrid electric vehicle (HEV), 2010-2011 Milan HEV and 2011-2012 MKZ HEV vehicles may experience reduced electric vehicle operation and increased gasoline engine operation. Do not attempt repairs at this time. Engineer
44863 Jul 1, 2015
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROO
ASI-45113 May 1, 2015
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD/LINCOLN: WHEN FLAT TOWING VEHICLE, BATTERY WILL DRAIN, DUE TO MANUAL INSTRUCTION OF KEY REMAINING IN ACCESSORY POSITION. MODEL 2010-13 FUSION, 2010-11 MILAN, 2011-12 MKZ. *PE
ASI-32226 May 1, 2013
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FORD: VEHICLES MAY RECEIVED INVALID DATA FROM ACCESSORY PROTOCOL INTERFACE MODULE (DTC U0554:00) FROM GENERIC FUNCTION MODULE DURING DIAGNOSTIC SELF TESTS. MODEL 2012-2013 FOCUS ELECTRIC, C-MAX/FUSION/MKZ HYBRID, ENERGI. *PE

NHTSA Safety Investigations — FORD FUSION HYBRID

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA17004 Opened: Nov 20, 2017 — Closed: Feb 9, 2024
EA — Closed — Model Year: 2012
Power Steering Failure
On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles.  During the PE, ODI received 718 unique claims related to the alleged problem with 598 repo... Read more
PE16011 Opened: Sep 28, 2016 — Closed: Dec 25, 2017
PE — Closed — Model Year: 2010
Power Steering Failure
On September 28th, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-011 to investigate claims of power steering assist loss on model year 2010 Ford Fusion vehicles.ODI has received 718 unique claims related to the alleged problem with 598 reports indicating the powe... Read more

FORD FUSION HYBRID — All Years Overview

Complete safety history for the FORD FUSION HYBRID across all model years (2013–2015).

8 Total Recalls
1,555 Total Complaints
2 Investigations
73 Reported Crashes
14 Reported Fires
7 Reported Deaths

FORD FUSION HYBRID — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2020 0 14 View
2019 0 40 View
2018 0 76 View
2017 0 96 View
2016 0 66 View
2015 4 65 View
2014 2 89 View
2013 2 171 View
2012 (current) 0 134
2011 0 166 View
2010 0 638 View

Other FORD Models

Model Recalls Complaints
MUSTANG 1,104 11,600 View
RANGER 928 10,371 View
F-350 SD 776 2,363 View
F-450 SD 692 624 View
F-150 692 46,142 View
F-250 SD 638 3,635 View
EXPLORER 624 42,549 View
F-550 SD 578 603 View