2017 FORD FUSION HYBRID

0 recalls, 98 complaints - 90 TSBs

No recalls found for this vehicle.

Complaint Statistics

98 total complaints 10 crashes 8 injuries

Top Reported Components

Component	Complaints
POWER TRAIN	13
ELECTRICAL SYSTEM	12
UNKNOWN OR OTHER	11
ENGINE	11
STEERING	9
AIR BAGS	8
FUEL/PROPULSION SYSTEM	7
SERVICE BRAKES	6
VISIBILITY/WIPER	4
SUSPENSION	3

Incident date: Sep 1, 2026

Backup camera lens is defective and has UV damage / hazing. Makes reversing extremely difficult and dangerous as the lens is not giving a good image output to the infotainment screen to the point it is difficult to identify anything (cars, pedestrians, etc). Ford has a known recall on the fusions fo... Read more

Incident date: Aug 25, 2026

The rack and pinion has failed twice within 2 and a half years. The steering has completely gone out twice while driving, causing extremely unsafe circumstances that could put multiple people in danger. After doing some research this is a common issue with Ford Fusions which is putting a lot of peop... Read more

Incident date: May 9, 2025

The passenger airbag randomly just blew up and destroyed my windshield are vision was impaired couldn’t see couldn’t hear cuz our ears where ringing and toxic chemicals and particles where flying around in the car from it blowing up. We had a 3 year old in the truck and my bestfriend. Are safety... Read more

Incident date: Dec 17, 2017

The contact owns a 2014 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceed... Read more

Incident date: Aug 27, 2024

The contact owns a 2012 Chevrolet Silverado 1500. The contact stated while the vehicle was at the Walmart Tire Center for tire replacement, the contact was informed that the tires could not be replaced. The contact was informed that the front driver's side frame was corroded and had holes. The conta... Read more

Incident date: Aug 27, 2024

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer who sent the vehicle to a nearby mechanic where the oxygen sensor was replaced. The failure occurred. The vehicle was taken to a certified mechanic who dia... Read more

Incident date: Jun 4, 2024

I replaced a dead battery after trying to jump start or charge. while doing so I noticed a strong odor of gas. I noticed of large damp spot on the ground. Later I moved the car and a companion looked under the car and noticed gas streaming underneath when I started the car. This was dangerous situat... Read more

Incident date: Jun 4, 2024

engine maintenance required notification popping up. told i needed to replace engine coolant bypass valve. safety is at risk because the notification blocks my speedometer . dealer has confirmed that the engine bypass valve needs to be replaced and this happens with all toyotas around 40k miles. ha... Read more

Incident date: Mar 8, 2024

The contact owns a 2018 Nissan Rogue. The contact stated while attempting to turn the vehicle on with the push-to-start button, the vehicle began to make a continuous clicking sound. The contact mentioned that the clicking sound appeared to be coming from the battery. The contact stated that the ent... Read more

Incident date: Mar 8, 2024

There is a knocking or clunking noise from the rear of the vehicle when driving on bumpy roads at low speeds.

Incident date: Feb 19, 2024

Everything was displayed in red on the front screen, it was automatically parked, and the steering wheel did not move. This happened late March/02/2024 last Saturday night, so I called AAA twice and had them toward to my house. March/04/2024 I called AAA on Monday and had my car toward to hyundai s... Read more

Incident date: Feb 6, 2024

unknown. My car was stolen last Monday 2/26 about 10:15 AM. I've filed a police complaint as well.

Incident date: Dec 8, 2022

Drive train malfunction came on and veh started to act very different like check engine lights and a lack of power !!! had it sent back to the dealer they switch #4 coil pack to # 5 and the code cleared . Then about 1500 miles later the same thing happen ,so I changed plugs& wires and still the ... Read more

Incident date: Nov 1, 2023

The contact owns a 2014 Kia Optima Hybrid. The contact stated that while driving at approximately 75 MPH, the steering and brakes became inoperable. The vehicle began to coast and stopped. While driving, the vehicle shut off and failed to move. The hybrid system warning light was illuminated for app... Read more

Incident date: May 5, 2023

The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the ma... Read more

Incident date: May 5, 2023

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time to remedy the recall repair. The manufa... Read more

Incident date: Sep 1, 2023

Indicator lights are shown on dash include gas cap, seat belt and engine. All gear lights display red when driving and states to service shifter. Dash displays service engine soon. Service air bag system. Seat belt will constantly ding even though it is buckled and will not stop dinging. Replaced ga... Read more

Incident date: Aug 11, 2023

Quite often my back up camera does not work. It has gotten worse and worse the longer I have had it.

Incident date: Sep 27, 2023

The brakes quit working without warning. My foot went straight to the floor before engaging any sort of resistance and the emergency brake was needed to bring the car to a complete stop. I’ve checked the VIN lookup, and there IS a recall for this exact same car, same year and everything, but for ... Read more

Incident date: Aug 18, 2023

My 2016 Malibu is a piece of shit. Randomly, and this cannot be anticipated or reproduced, I will be driving and the car will say "engine power has been reduced". This is dangerous! It takes me from 70 mph on the highway to 15 mph almost immediately. I cannot speed up. It has almost caused at l... Read more

Incident date: Sep 27, 2023

While making a very normal commute, my 2019 Acura MDX began running very roughly, slowing rather abruptly. The check engine light began flashing, and several warning messages were displayed on the message center of the vehicle display unit. The vehicle would not accelerate, and would not attain a r... Read more

Incident date: Sep 27, 2023

While driving car began shaking, which lead to a puff of white smoke then blac smoke followed by car locking up in highway. Break petal would not move and when put in neutral power steering was gone every though car was on and everything else besides break worked. Turn on and off and car drive off a... Read more

Incident date: Sep 27, 2023

Incident date: Aug 7, 2023

The silver strip on the dash reflects the sun and it blinds you while you're trying to drive

Incident date: Aug 7, 2023

While I was driving drivers side headrest deployed striking me forcefully in the back of the head

Incident date: Jul 13, 2023

The contact owns a 2017 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V880000 (Power Train) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repair. The cont... Read more

Incident date: Jun 22, 2023

My 2018 Ford focus has an issue with the clutch in the automatic transmission. I have been told by my local dealership this is caused because people drive the car to “nicely” and the clutch gets polished. I believe this is a hazard because my car had been having issues starting to move when goin... Read more

Incident date: Apr 18, 2023

Passenger seat occupancy sensor failure. This is a very common fault in the R56 series Mini Cooper. The manufacture has not initiated a recall. There are vendors selling "bypass" kits which will cause unsafe air bag deployment in an infant is in the seat.

Incident date: Apr 18, 2023

My wife and I were in the 2023 Audi Q5 with 1000 miles. I had complained to the dealer and manufacturer that this car was unsafe to drive. On June 9, 2023 I was driving slowly in my community. I tried to stop at a stop sign. NO brakes then at the same time the car had unintended sudden acceleration... Read more

Crash 2 injured

Incident date: Jun 17, 2021

The automatic emergency braking has engaged 6 times while backing up and there has never been anything behind the vehicle.

Incident date: Feb 15, 2023

Malfunctioned component is Start / Stop switch. It is a safety Issue since not able to remove the key after stopping and parking the car. This creates issues when we need to get out of the car quickly. This issue can be reproduced. There was no warning or message.

Incident date: May 6, 2023

There is the second time we have a transmission failure for the 2014 Honda Civic . Even though my car vin is not shown in recall notice, there is a general recall for 2014-2015 honda civic/accord. Earlier I had another Honda which also had a transmission failure when my daughter was driving. For... Read more

Incident date: May 6, 2023

The engine dies intermittently when idle. Typically when the vehicle is at operating temperature and the engine is sitting around 500 rpm. This includes while stopped at a light, in stop and go traffic during rush hour traffic and occasionally while in reverse. The issue seems to come and go but doe... Read more

Incident date: May 6, 2023

Incident date: May 1, 2020

I was making a right turn into a McDonald's and heard engine rev and car accelerarated involuntarily and brakes not engaging to stop the car. Eventally the car hit curb and went down onto grassy slope area next to road with traffic all the time brakes not engaging to stop the car. Finally able to tu... Read more

Crash

Incident date: Apr 17, 2023

The contact owns a 2022 Ford Bronco. The contact stated while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer and the dealer stated that there was low compression in cylinder #3. The contact was informed that the engine needed to be replaced. The... Read more

Incident date: Dec 23, 2022

The contact owns a 2019 Jeep Cherokee. The contact stated while driving approximately 20 MPH, the vehicle decelerated, lost motive power, and stalled. The contact stated that the oil and battery warning lights were illuminated. The vehicle was able to restart after several attempts. The vehicle was ... Read more

Incident date: Dec 23, 2022

The contact owns a 2021 Mercedes-Benz GLB250. The contact received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time f... Read more

Incident date: Aug 22, 2022

I had just left my sons school and was on my way to pick up my daughter. In the middle of making a left turn into oncoming traffic, my steering wheel locked on me making it hard to complete the turn. Cars were approaching from both directions and honking at me to get out the way. I looked at the das... Read more

Incident date: Jun 27, 2022

The contact owns a 2017 Ford Fusion Hybrid. The contact stated that while driving at an undisclosed speed, the "Stop Safely Now" message was displayed and the vehicle then lost motive power. The vehicle was towed to the dealer where it was diagnosed with transmission failure. The dealer informed the... Read more

Incident date: Oct 28, 2021

On the dash board the tool light ranch come on , that’s when my car switch is stuck in park and won’t go into gear. It’s been happening for a while I took it to ford… NOTHING. October 28 is when the situation first started and was stuck in park for hours.

Incident date: Apr 1, 2022

The contact owns a 2017 Ford Fusion Hybrid. The contact stated that while driving at various speeds there was scraping sound coming from the front of the vehicle. The vehicle was taken to the local dealer who diagnosed that the torque converter was faulty and needed to be replaced. The manufacturer ... Read more

Incident date: Feb 25, 2022

When I turn right my vehicle made this ugly noise kind of like metal grinding and then it started kind of jerking my gear started switching and buying themselves it turned into neutral and then a warning sign came on and said transmission not in part stop vehicle safely now as I kept driving I stopp... Read more

Incident date: Feb 25, 2022

Incident date: Jan 1, 2018

The contact owns a 2017 Ford Fusion Hybrid. The contact stated while making left or right turns, the contact noticed a lot of play in the steering wheel. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the bol... Read more

Incident date: Nov 3, 2021

TIE RODS, OUTTER AND INNER TIE ROD THREADS WHERE STRIPPED FROM FORD MOTOR CO. CAUSING COMPLETE LOSS OF STEERING WHILE OPERATING THE VEHICLE. TIE ROD SEPARATED WITH OUT WARNING WHILE OPERATING THE VEHICLE NEARLY CAUSING A ACCIDENT AT SPEEDS OF 55MPH+

Incident date: May 8, 2021

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT AFTER STARTING UP THE VEHICLE, WHILE ATTEMPTING TO SHIFT THE VEHICLE FROM PARK, THE SHIFTER FAILED TO MOVE. THE TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO FORD OF MURFREESBORO (1550 NW BROAD ST, MURFREESBORO, ... Read more

Incident date: Mar 27, 2021

I WAS IN AN INTERSECTION CAR ACCIDENT WHERE I WAS HIT AT 75 MPH ON THE LEFT DRIVERS SIDE, WHEN MY STEERING WHEEL AIR BAG DID NOT DEPLOY BUT EVERY SINGLE AIR BAG ON THE LEFT SIDE OF MY VEHICLE DEPLOYED.

Crash 1 injured

Incident date: Mar 14, 2021

I PULLED STRAIGHT INTO MY GARAGE, PUT THE CAR IN PARK, TOOK MY FOOT OFF OF THE BRAKE PEDAL, AND THE CAR DROVE FORWARD. IF THERE WASN'T A POLE IN BETWEEN THE CAR AND THE GARAGE WALL, IT WOULD HAVE GONE THROUGH THE WALL.

Crash

Showing 50 of 98 complaints.

Technical Service Bulletins, 2017 FORD FUSION HYBRID

90 manufacturer communications from 60 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
060000 ENGINE AND ENGINE COOLING	16
110000 ELECTRICAL SYSTEM	15
350000 EQUIPMENT	11
100000 POWER TRAIN	8
220000 SEATS	5
346000 COMMUNICATION:MANUFACTURER TELEMATICS	4
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	3
118000 ELECTRICAL SYSTEM:SOFTWARE	3

060000 ENGINE AND ENGINE COOLING

For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbocharg

100000 POWER TRAIN

During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the tim

060000 ENGINE AND ENGINE COOLING

This article supersedes TSB 22-2181 to update the Service Procedure and Part List. Some 2015-2017 Edge, 2016-2017 MKX, 2017 Fusion/MKZ/Continental vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine may exhibit an oil leak from t

110000 ELECTRICAL SYSTEM

In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app thr

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical serv

160000 STRUCTURE

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification numbe

060000 ENGINE AND ENGINE COOLING

Some 2014-2020 Fusion and 2017-2019 Escape vehicles may be equipped with a 1.5L Ecoboost engine that uses a 50-tooth variable camshaft timing (VCT) intake and exhaust unit from the assembly plant or if a service long block was installed. VC

030000 BRAKES (PWS)

Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should o

100000 POWER TRAIN

Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the

060000 ENGINE AND ENGINE COOLING

Some 2015-2017 Edge, 2016-2017 MKX, 2017 Fusion/MKZ/Continental vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine vehicles may exhibit an oil leak from the engine oil pan RTV seal. This may be due to a lack of RTV adhesion. Thi

100000 POWER TRAIN

Some 2015-2018 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. T

030000 SERVICE BRAKES, HYDRAULIC

060000 ENGINE AND ENGINE COOLING

Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition w

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with 8 inch or larger c

110000 ELECTRICAL SYSTEM

Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass??A???A???A???A?/LincolnWay??A???A???A???A? app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 cons

110000 ELECTRICAL SYSTEM

Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition

119811 ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU):SOFTWARE

980000 UNKNOWN OR OTHER

060000 ENGINE AND ENGINE COOLING

Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la

110000 ELECTRICAL SYSTEM

Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle

100000 POWER TRAIN

Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2020-2022 Escape, 2021-2022 Corsair, 2022 Maverick vehicles equipped with HF35/HF45 hybrid transmissions can now be disassembled to repair and clean any contamination that may have been the result

060000 ENGINE (PWS)

Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) and 2017 Continental vehicles equipped with SYNC screens 8 inc

110000 ELECTRICAL SYSTEM

346000 COMMUNICATION:MANUFACTURER TELEMATICS

Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct th

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

346000 COMMUNICATION:MANUFACTURER TELEMATICS

In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app th

350000 EQUIPMENT

354000 EQUIPMENT:MECHANICAL

This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2

350000 EQUIPMENT

220000 SEATS

Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus

060000 ENGINE AND ENGINE COOLING

Some 2017-2020 Fusion/MKZ and 2017-2019 Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may require replacement of the long block engine assembly. New service kits have been released which include all the one-time-use components re

118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

346000 COMMUNICATION:MANUFACTURER TELEMATICS

Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular

980000 UNKNOWN OR OTHER

346000 COMMUNICATION:MANUFACTURER TELEMATICS

Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct th

980000 UNKNOWN OR OTHER

118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2017 MKZ and Fusion vehicles equipped with memory seats and built on or before 03-Jun-2016 may exhibit a discharged battery or a battery drain condition. Before performing normal diagnostics, reprogram the driver door module (DDM) to t

220000 SEATS

110000 ELECTRICAL SYSTEM

060000 ENGINE (PWS)

Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. T

356000 EQUIPMENT ADAPTIVE/MOBILITY

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

350000 EQUIPMENT

100000 POWER TRAIN

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

060000 ENGINE AND ENGINE COOLING

115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

Some 2016-2017 Ford and Lincoln vehicles with a new body control module (BCM) installed may exhibit a programming error when using IDS versions 122.03 through 123.01 stating 'Data Corrupt' or 'Configuration Failed, would you like to retry?'

110000 ELECTRICAL SYSTEM

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th

031110 SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING

Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotor

119430 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:ONBOARD (OBCM)

Some 2016-2017 Ford and Lincoln vehicles with a new Body Control Module (BCM) installed may exhibit a programming error using IDS v122.03 and newer stating "Data Corrupt" or Configuration Failed, would you like to retry?. A temporary work

115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

102640 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS

Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincol

110000 ELECTRICAL SYSTEM

Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled

220000 SEATS

Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus,

110000 ELECTRICAL SYSTEM

Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-20

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

060000 ENGINE AND ENGINE COOLING

350000 EQUIPMENT

Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. This condition

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

Some 2017-2019 Escape/Fusion vehicles may exhibit a rolling idle after an engine repair that required the crankshaft pulley removal, or a drive belt component failure. The crankshaft pulley to be slightly out of alignment in relation to eng

350000 EQUIPMENT

Some 2015-2021 F-150, 2016-2018 MKX, 2019-2021 Nautilus, 2015-2021 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3.0L EcoBoost engine may appear to have a low engine oil level if the proper pr

356000 EQUIPMENT ADAPTIVE/MOBILITY

When installing a replacement short block in 2015-2017 vehicles equipped with a 2.7L or 3.0L EcoBoost engine, the engine must be converted to use a belt driven oil pump with the following parts: left exhaust camshaft JT4Z-6250-B, left inta

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare fo

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Some 2015-2020 F-150, 2016-2018 MKX, 2019-2020 Nautilus, 2015-2020 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3.0L EcoBoost engine may appear to have a low engine oil level if the proper pr

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app , incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct t

118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-201

160000 STRUCTURE

This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint wi

110000 ELECTRICAL SYSTEM

Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems wil

220000 SEATS

Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may

161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

2013-2018 C-Max, 2013-2020 Fusion Hybrid/MKZ Hybrid vehicles may exhibit a MIL with Diagnostic Trouble Code (DTC) P0340 and/or P0344. This may occur due to excessive moisture build up in the engine oil. Excess moisture occurs when the vehic

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

Some 20132017 C-MAX Energi, 20172018 C-MAX Hybrid, 20132020 Fusion Energi and 2017-2020 Fusion/MKZ Hybrid vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with any of the following diagnostic trouble codes (DTCs): P04

100000 POWER TRAIN

Some 2013-2017 C-Max/Fusion/MKZ Hybrid/Energi vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P1450, P0456, P0457, P04EE and/or P04EF. This may be due to the sealing capability of th

060000 ENGINE AND ENGINE COOLING

100000 POWER TRAIN

Some 2017 Fusion Hybrid/Fusion Energi/MKZ Hybrid/C-Max and 2019 Fusion Hybrid/MKZ Hybrid vehicles built on or before 27-Jan-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P013A stored in

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electri

350000 EQUIPMENT

NHTSA Safety Investigations, FORD FUSION HYBRID

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

DP, Open , Model Year: 2010

Anti-lock brake system (ABS) Malfunction Indicator Lamp (MIL) illuminated

The Office of Defects Investigation (ODI) received a petition on December 22, 2025, requesting a defect investigation into the hydraulic control unit (HCU) for the Anti-lock Braking System (ABS) on the MY 2010 Ford Fusion Hybrid. The petition alleges that an illuminated ABS MIL is associated with a ... Read more

FORD FUSION HYBRID - All Years Overview

Complete safety history for the FORD FUSION HYBRID across all model years (2013, 2015).

4 Total Recalls

1,587 Total Complaints

1 Investigations

66 Reported Crashes

10 Reported Fires

7 Reported Deaths

FORD FUSION HYBRID - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2020	0	14	View
2019	0	47	View
2018	0	81	View
2017 (current)	0	98
2016	0	71	View
2015	2	65	View
2014	1	89	View
2013	1	175	View
2012	0	134	View
2011	0	166	View
2010	0	647	View

Other FORD Models

Model	Recalls	Complaints
MUSTANG	1,104	11,600	View
RANGER	928	10,371	View
F-350 SD	776	2,363	View
F-450 SD	692	624	View
F-150	692	46,142	View
F-250 SD	638	3,635	View
EXPLORER	624	42,549	View
F-550 SD	578	603	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2017 FORD FUSION HYBRID

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2017 FORD FUSION HYBRID

Most Affected Components

NHTSA Safety Investigations, FORD FUSION HYBRID

FORD FUSION HYBRID - All Years Overview

FORD FUSION HYBRID - Year by Year

Other FORD Models