2013 FORD FUSION HYBRID

1 recalls, 175 complaints - 86 TSBs - 5/5 safety rating

18V592000 Sep 10, 2018
EQUIPMENT:ELECTRICAL
Defect Description
Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-... Read more
Consequence
An overheated cord can increase the risk of a fire.
Remedy
Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
49,197 vehicles affected
Manufacturer: Ford Motor Company

Complaint Statistics

175 total complaints 2 crashes 5 fires 2 injuries

Top Reported Components

ComponentComplaints
POWER TRAIN25
STEERING18
ELECTRICAL SYSTEM18
ENGINE15
SERVICE BRAKES12
STRUCTURE:BODY12
AIR BAGS11
SEAT BELTS11
UNKNOWN OR OTHER9
VEHICLE SPEED CONTROL8
AIR BAGS Jun 29, 2026
Incident date: Jun 25, 2026
The contact owns a 2025 Hyundai Elantra. The contact stated that while stopped at a red light with the precise pressure on the brake pedal, the RPM became elevated, the brake pedal was released, and as a result, the vehicle increased in speed and crashed into the rear of another vehicle. The contact... Read more
Crash 1 injured
ENGINE May 25, 2026
Incident date: May 23, 2026
I was driving my brand new 2025 Kia Telluride that was purchased from the dealership 3 weeks before the incident. The engine died while driving approximately 40 mph on a flat road. The engine died and then there was a loud beeping and a flashing alert on the dashboard in the circle where the rightha... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING May 25, 2026
Incident date: May 23, 2026
CEL on, code PO101 indicates MAF sensor is faulty with related ABS, FCW, and slippery road lights illuminating when braking on a curve or at a stop sign. Car often loses power and need to be turned off to reset and become driveable again. Cleaning and replacing the MAF sensor and air filter does not... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS May 25, 2026
Incident date: May 23, 2026
CEL on, code PO101 indicates MAF sensor is faulty with related ABS, FCW, and slippery road lights illuminating when braking on a curve or at a stop sign. Car often loses power and need to be turned off to reset and become driveable again. Cleaning and replacing the MAF sensor and air filter does not... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Oct 30, 2025
Incident date: Mar 1, 2025
Tesla removed the speed limit offset feature in FSD version 14.1.4 and now only uses speed profiles called Sloth, Chill, Standard, Hurry, and Mad Max, and this has made my car extremely unsafe to drive. The problem is that these profiles make the car go either way too slow or way too fast and I cann... Read more
VEHICLE SPEED CONTROL Oct 30, 2025
Incident date: Mar 1, 2025
Tesla removed the speed limit offset feature in FSD version 14.1.4 and now only uses speed profiles called Sloth, Chill, Standard, Hurry, and Mad Max, and this has made my car extremely unsafe to drive. The problem is that these profiles make the car go either way too slow or way too fast and I cann... Read more
ENGINE Jun 3, 2025
Incident date: Jun 3, 2025
I had a 2019 GMC Sierra with a 6.2L gas engine. The engine failed while I was driving on the highway at 65 mph. The truck began shaking badly, check engine light and all kinds of warning lights came on. I pulled over and drove slowly 10 miles to a GM dealer who then told me that I should not be d... Read more
STEERING Jun 3, 2025
Incident date: Jun 3, 2025
Electric Power Steering was recalled a replacement was done In 2014 under a recall. Yet it broke again and the car is under 150,000 miles. I have talked to Ford and they will not replace it again. I am not the first person to experience this issue under 150,000 miles. My car is not a giant paper w... Read more
ELECTRICAL SYSTEM Dec 27, 2024
Incident date: Jul 15, 2023
Keyless entry working intermittently. Using 2 original key fobs, doors will lock, unlock, remote start and panic alarm will sound. Then they will not. Both keys respond the same. Either they are both working or they are both not working. Works most of the time, but then the system will stop ... Read more
ENGINE Jul 19, 2024
Incident date: Jul 17, 2024
1. Excessive oil consumption. The oil was completely burned out at the time of my oil change. (3,000 miles/ 3 months) 2. The Engine Oil Level Warning Light fails to illuminate if the engine oil level is too low for the vehicle to operate safety and efficiently.
ENGINE Jul 19, 2024
Incident date: Jul 17, 2024
In March of 2023, my 2019 Chevy Tahoe began having episodes where while driving there would be no gas power. The needle on the speedometer would start dropping to zero and the truck would sound like it was in neutral without notice putting everyon in the vehicle and outside of the vehicle at risk. ... Read more
STEERING Apr 12, 2024
Incident date: Apr 12, 2024
I bought the truck around [XXX] from Barkau CDJR, Freeport IL. Two hours away from the dealer the truck went completely dead in traffic. A message appeared on the info screen that said roll down the drivers window and back up to reset the system when the truck finally restarted. Got home with it an... Read more
STRUCTURE:BODY Mar 12, 2024
Incident date: Jun 15, 2022
On January 20th 2024 I was cleaning heavy dirt and mud off of my truck, after leaving the car wash and driving about 20 miles, once I parked my tailgate started to open over and over on its own. This happened again on March 4th 2024 after cleaning off a lot of dirt from my vehicle the tailgate opene... Read more
VEHICLE SPEED CONTROL Dec 13, 2023
Incident date: Dec 11, 2023
Rainy road, 60mph on the hw with my family. Truck decides to engage stabilitrak or something to that feel and locked up the brakes. Talk about a scary moment with an 18 wheeler coming in hot behind you. Obviously, in the moment, I had no clue what was happening other than something with the truc... Read more
SERVICE BRAKES Dec 13, 2023
Incident date: Dec 11, 2023
Rainy road, 60mph on the hw with my family. Truck decides to engage stabilitrak or something to that feel and locked up the brakes. Talk about a scary moment with an 18 wheeler coming in hot behind you. Obviously, in the moment, I had no clue what was happening other than something with the truc... Read more
EXTERIOR LIGHTING Dec 13, 2023
Incident date: Dec 11, 2023
Headlights are very dim. Originally they were bright. Over time they have dimmed to the point of not being able to see at night. There are many discussions and threads on this defect. This is a significant safety issue.
POWER TRAIN Aug 26, 2022
Incident date: Jan 1, 2022
The contact owns a 2013 Ford Fusion Hybrid. The contact stated that while driving at various speeds, an abnormal whining sound coming from the vehicle with the check engine warning light illuminated. The contact also stated that while refueling the vehicle, fuel would spew back out of the tank. As b... Read more
ELECTRICAL SYSTEM Aug 5, 2022
Incident date: Jul 24, 2022
The contact owns a 2013 Ford Fusion Hybrid. The contact stated that the brake lights remained illuminated whether the vehicle was running or turned off. Due to the failure, the contact had to jumpstart the vehicle due to the battery being drained. The contact had taken the vehicle to the dealer wher... Read more
POWER TRAIN:AUTOMATIC TRANSMISSION Jul 29, 2022
Incident date: Jun 29, 2022
The contact owns a 2013 Ford Fusion Hybrid. The contact stated while driving approximately 30 MPH and slowing down to enter a parking lot, as she slowed the vehicle, it would not respond to the shift lever, and as she stopped and tried to shift the vehicle to park, the shift lever stopped responding... Read more
POWER TRAIN Jun 23, 2022
Incident date: Mar 23, 2022
The contact owns a 2013 Ford Fusion Hybrid. The contact stated while driving 35-40 MPH, she heard abnormal grinding sounds coming from the driver's side front wheel. The contact was able to continue driving. The vehicle was taken to an independent mechanic where the ball joint and unknown suspension... Read more
SEAT BELTS Jun 15, 2022
Incident date: Jul 1, 2021
The contact owns a 2013 Ford Fusion Hybrid. The contact stated that the driver’s side seat belt retractor failed to extend. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon i... Read more
POWER TRAIN May 17, 2022
Incident date: May 16, 2022
The contact owns a 2013 Ford Fusion Hybrid. The contact stated that the vehicle failed to shift out of gear. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was refer... Read more
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT Dec 6, 2021
Incident date: Dec 6, 2021
The contact owns a 2013 Ford Fusion. The contact stated that while attempting to park, the vehicle became stuck in the reverse position while shifting into the drive position. The contact applied the emergency brakes to prevent the vehicle from reversing. The vehicle was not diagnosed or repaired. T... Read more
POWER TRAIN Dec 6, 2021
Incident date: Dec 6, 2021
The contact owns a 2013 Ford Fusion. The contact stated that while attempting to park, the vehicle became stuck in the reverse position while shifting into the drive position. The contact applied the emergency brakes to prevent the vehicle from reversing. The vehicle was not diagnosed or repaired. T... Read more
UNKNOWN OR OTHER Nov 16, 2021
Incident date: Oct 26, 2021
The contact owns a 2013 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the steering wheel became difficult to turn. The contact stated there was no warning light illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing the steering assem... Read more
POWER TRAIN May 13, 2020
Incident date: May 13, 2020
TL* THE CONTACT OWNS 2013 FORD FUSION HYBRID. THE CONTACT STATED WHILE VEHICLE WAS AT A STAND STILL, THE CONTACT ATTEMPTED TO RESTART VEHICLE, HOWEVER THE VEHICLE FAILED TO RESTART TWICE. THE CONTACT STATED THE POWER TRAIN WARNING LIGHT WAS ILLUMINATED. THE VEHICLE RESTARTED AFTER THE THIRD ATTEMPT.... Read more
POWER TRAIN May 6, 2020
Incident date: May 5, 2020
HELLO. I JUST BUY CAR AND AFTER TWO DAY COMING SOME NOISE FROM ENGINE MECHANIC TEL ME THIS IS TRANSMISSION. SO ALSO HE TOLD ME 95% OF FORD FUSION HYBRID 2013-2014 HAVE A SAME PROBLEM. I THINK FORD HAVE TO RECALL. *TR
POWER TRAIN Dec 11, 2019
Incident date: Nov 17, 2019
TL* THE CONTACT OWNS A 2013 FORD FUSION HYBRID. AFTER AN ALIGNMENT WAS PERFORMED ON THE VEHICLE, THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE SHOOK WHILE DRIVING VARIOUS SPEEDS. WHEN THE CONTACT SLOWED DOWN, HE HEARD A LOUD HUMMING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHI... Read more
POWER TRAIN Jun 30, 2019
Incident date: Jun 30, 2019
WHILE COMING OFF OF AN EXIT MY RIGHT FRONT PASSENGER DOOR FLEW OPEN AND I WAS ALMOST IN AN ACCIDENT BECAUSE IT FRIGHTENED ME AS ANOTHER CAR BEHIND ME HAD TO BRAKE AS WELL TO AVOID HITTING ME FROM THE BACK. I READ UP ON THIS CAR AND THERE IS INFORMATION STATIN THE THERE ARE PROBLEMS WITH THE DOOR LOC... Read more
STRUCTURE:BODY Jun 30, 2019
Incident date: Jun 30, 2019
WHILE COMING OFF OF AN EXIT MY RIGHT FRONT PASSENGER DOOR FLEW OPEN AND I WAS ALMOST IN AN ACCIDENT BECAUSE IT FRIGHTENED ME AS ANOTHER CAR BEHIND ME HAD TO BRAKE AS WELL TO AVOID HITTING ME FROM THE BACK. I READ UP ON THIS CAR AND THERE IS INFORMATION STATIN THE THERE ARE PROBLEMS WITH THE DOOR LOC... Read more
SERVICE BRAKES Jun 3, 2019
Incident date: Jun 3, 2019
PERIODICALLY WHEN APPLY BRAKE, NO ENGAGEMENT, AS IF I HIT A PATCH OF ICE, THEN THE BREAK ENGAGES.
ENGINE May 31, 2019
Incident date: Feb 25, 2019
I WAS DRIVING MYSELF TO MY EMT SALARY, FULL BENEFIT JOB WHEN MY CAR BEGAN TO SMOKE. WHEN I PULLED OVER AND LIFTED THE HOOD FLAMES CAME ROARING OUT. I PERSONALLY WAS ABLE TO PUT IT OUT BEING A FORMER FIRE FIGHTER. NOW INSURANCE SAYS THEY CAN NOT COVER THIS DUE TO IT BEING AN ENGINE FAILURE. DESPITE F... Read more
Fire
ELECTRONIC STABILITY CONTROL (ESC) May 30, 2019
Incident date: May 30, 2019
LOSS OF POWER STEERING WHILE DRIVING, BARELY ABLE TO KEEP CONTROL AS IT HAPPENED MID TURN AND HAD TO STEER AWAY FROM CURB AS THE STEERING WHEEL WAS MOSTLY LOCKED UP. ERROR CODES INCLUDING STEERING ASSIST FAULT, ADVANCED TRACK FAULT, AND HIII START FAULT APPEARED AND STEERING WHEEL STAYED LOCKED UP.... Read more
STEERING May 30, 2019
Incident date: May 30, 2019
LOSS OF POWER STEERING WHILE DRIVING, BARELY ABLE TO KEEP CONTROL AS IT HAPPENED MID TURN AND HAD TO STEER AWAY FROM CURB AS THE STEERING WHEEL WAS MOSTLY LOCKED UP. ERROR CODES INCLUDING STEERING ASSIST FAULT, ADVANCED TRACK FAULT, AND HIII START FAULT APPEARED AND STEERING WHEEL STAYED LOCKED UP.... Read more
SEATS May 17, 2019
Incident date: May 3, 2019
WHEN I PUT THE BACK SEATS DOWN TO CARRY ITEMS THE BACK SEAT WILL NOT GO BACK IN PLACE. YOU HAVE TO TAKE THE BOTTOM SEAT OUT AND REMOVE THE CENTER SEATBELT BOLT WHICH IS ATTACHED TO THE FRAME AND RELEASE THE PRESSURE ONCE YOU DO THIS THE RETURNS TO A NORMAL POSITION IT IS A SAFETY ISSUE. THE MIDDLE ... Read more
SEAT BELTS May 17, 2019
Incident date: May 3, 2019
WHEN I PUT THE BACK SEATS DOWN TO CARRY ITEMS THE BACK SEAT WILL NOT GO BACK IN PLACE. YOU HAVE TO TAKE THE BOTTOM SEAT OUT AND REMOVE THE CENTER SEATBELT BOLT WHICH IS ATTACHED TO THE FRAME AND RELEASE THE PRESSURE ONCE YOU DO THIS THE RETURNS TO A NORMAL POSITION IT IS A SAFETY ISSUE. THE MIDDLE ... Read more
UNKNOWN OR OTHER May 16, 2019
Incident date: May 9, 2019
THE DOOR LATCH FAILED WHILE STATIONARY. I OPENED THE DOOR AND IT WOULD NOT CLOSE. THE CAR HAD ALREADY HAD ALL THE DOOR LATCHES REPLACED IN 2016 BECAUSE OF THE RECALL ISSUED FOR DOOR LATCHES FAILING. THE "NEW" DOOR LATCH FAILED DUE TO THE SAME PROBLEM THE RECALL WAS SUPPOSED TO CORRECT.
POWER TRAIN Apr 18, 2019
Incident date: Feb 1, 2019
TL* THE CONTACT OWNS A 2013 FORD FUSION HYBRID. WHILE OPERATING THE VEHICLE, A CONSTANT GRINDING SOUND WAS PRESENT COMING FROM THE TRANSMISSION. THE VEHICLE WAS TAKEN TO LARRY H. MILLER FORD(11442 S. LONE PEAK PKWY, DRAPER, UT) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE... Read more
ELECTRONIC STABILITY CONTROL (ESC) Mar 27, 2019
Incident date: Mar 27, 2019
RECENTLY WHEN I SLOW DOWN TO STOP AND THEN PRESS MY BRAKES, THE CAR OCCASIONALLY PROPELS FORWARD.
WHEELS Feb 11, 2019
Incident date: Apr 6, 2014
THESE LOW PROFILE TIRES AND RIMS ARE TERRIBLE. I BARELY HAVE 35,000 MILES ON THIS VEHICLE AND I'VE HAD TO REPLACE 3 TIRES DUE TO HITTING A POTHOLE OR ROADWORK. IT CAN'T WITHSTAND REGULAR WARE AND TEAR! THIS VEHICLE HAS COST ME MORE MONEY AND TIME WASTED FROM ALL THE RECALLS, THE LIFTING OF THE WINDS... Read more
VISIBILITY/WIPER Feb 11, 2019
Incident date: Jan 16, 2019
I NOTICED WATER DRIPPING FROM THE DRIVER SIDE DASHBOARD ONTO MY SHOES WHILE DRIVING. WHEN IT RAINED, WATER WAS IN THE FLOOR BOARD AND SINCE I PARK ON A HILL, IT WAS GOING UP UNDER THE SEAT AND SATURATING THE BACK FLOOR BOARD AS WELL. I HAD RECEIVED A CRACK IN THE SUNROOF FROM A TREE BRANCH SO THOUG... Read more
POWER TRAIN Feb 4, 2019
Incident date: Jan 22, 2019
TL* THE CONTACT OWNS A 2013 FORD FUSION HYBRID. WHILE OPERATING THE VEHICLE, THE ADVANCETRAK, POWER TRAIN, UP HILL ASSISTANCE, AND STOP DRIVING WARNING INDICATORS ILLUMINATED. AFTER TURNING THE VEHICLE OFF AND BACK ON, IT ACCELERATED TO 35 MPH ON ITS OWN AND WOULD NOT EXCEED THAT SPEED. DURING THE F... Read more
ELECTRICAL SYSTEM Feb 4, 2019
Incident date: Jan 22, 2019
TL* THE CONTACT OWNS A 2013 FORD FUSION HYBRID. WHILE OPERATING THE VEHICLE, THE ADVANCETRAK, POWER TRAIN, UP HILL ASSISTANCE, AND STOP DRIVING WARNING INDICATORS ILLUMINATED. AFTER TURNING THE VEHICLE OFF AND BACK ON, IT ACCELERATED TO 35 MPH ON ITS OWN AND WOULD NOT EXCEED THAT SPEED. DURING THE F... Read more
SERVICE BRAKES Feb 4, 2019
Incident date: Jan 22, 2019
TL* THE CONTACT OWNS A 2013 FORD FUSION HYBRID. WHILE OPERATING THE VEHICLE, THE ADVANCETRAK, POWER TRAIN, UP HILL ASSISTANCE, AND STOP DRIVING WARNING INDICATORS ILLUMINATED. AFTER TURNING THE VEHICLE OFF AND BACK ON, IT ACCELERATED TO 35 MPH ON ITS OWN AND WOULD NOT EXCEED THAT SPEED. DURING THE F... Read more
STEERING Dec 17, 2018
Incident date: Dec 10, 2018
MY STEERING IS NOW GOING IN/OUT JUST AS I HAD A COMPLETE CVT REPLACEMENT SO THOUSANDS OF DOLLARS LATER. THERE IS A RECALL FOR THAT YEAR BUT NOT FOR THE MONTH THAT MY CAR WAS PRODUCED. IT'S STILL A KNOWN ISSUE WHICH SADDENS ME BECAUSE ITS MY FIRST TIME INVESTING IN AN AMERICAN VEHICLE. THE VEHICLE... Read more
STEERING Dec 17, 2018
Incident date: Dec 14, 2018
VEHICLE STEERING WHEEL LOST ASSIST FUNCTION AND BECAME EXTREMELY DIFFICULT TO STEER. THERE WAS NO ERROR MESSAGE OR CODE. TURNED OFF IGNITION AND RESTARTED STEERING BEGAN WORKING AGAIN. DROVE REMAINDER OF THE DAY WITHOUT ISSUE. PARKED CAR FOR EVENING. THE NEXT DAY STARTED CAR AND STEERING FELT LOCKED... Read more
POWER TRAIN Nov 27, 2018
Incident date: Nov 19, 2018
TL* THE CONTACT OWNS A 2013 FORD FUSION HYBRID. THE CONTACT STATED THAT THE TRANSMISSION MADE A WHINING SOUND WHEN TRAVELING AT LOWER SPEEDS. THE VEHICLE WAS TAKEN TO PLAZA FORD (1701 BEL AIR RD, BEL AIR, MD 21014, (410) 838-3100) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. T... Read more
AIR BAGS Nov 2, 2018
Incident date: Nov 2, 2018
TAKATA RECALL
VEHICLE SPEED CONTROL Oct 25, 2018
Incident date: Oct 24, 2018
WHILE DRIVING 65MPH ON A BACK ROAD LEAVING HARRIS CO. MY CAR STARTED TO SPEED UP WITHOUT ME PRESSING THE PADDLE AND WHEN I PUSHED THE BRAKES I HAD TO PUSH IT SEVERAL TIMES BEFORE IT WOULD WORK AND SLOW DOWN THE CAR. IT PRETTY MUCH MADE US JERK FORWARD WHEN THE BRAKES STARTED TO WORK. I HAVE NEVER HA... Read more
SERVICE BRAKES Oct 25, 2018
Incident date: Oct 24, 2018
WHILE DRIVING 65MPH ON A BACK ROAD LEAVING HARRIS CO. MY CAR STARTED TO SPEED UP WITHOUT ME PRESSING THE PADDLE AND WHEN I PUSHED THE BRAKES I HAD TO PUSH IT SEVERAL TIMES BEFORE IT WOULD WORK AND SLOW DOWN THE CAR. IT PRETTY MUCH MADE US JERK FORWARD WHEN THE BRAKES STARTED TO WORK. I HAVE NEVER HA... Read more

Showing 50 of 175 complaints.

NHTSA Safety Ratings, 2013 FORD FUSION HYBRID

2013 Ford Fusion Hybrid 4 DR FWD

CategoryRating
Overall Rating 5 / 5 ★★★★★
Frontal Crash 5 / 5 ★★★★★
Frontal Crash, Driver 5 / 5 ★★★★★
Frontal Crash, Passenger 4 / 5 ★★★★☆
Side Crash 4 / 5 ★★★★☆
Side Crash, Driver 3 / 5 ★★★☆☆
Side Crash, Passenger 5 / 5 ★★★★★
Rollover 4 / 5 ★★★★☆
Rollover Risk 10.9%

Safety Technology

FeatureStatus
Electronic Stability ControlStandard
Forward Collision WarningOptional
Lane Departure WarningOptional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2013 FORD FUSION HYBRID

86 manufacturer communications from 58 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
350000 EQUIPMENT8
100000 POWER TRAIN7
060000 ENGINE (PWS)6
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY6
118000 ELECTRICAL SYSTEM:SOFTWARE5
110000 ELECTRICAL SYSTEM5
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)4
030000 BRAKES (PWS)4
SSM 51536 Apr 4, 2023
160000 STRUCTURE
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification numbe
SSM 51261 Dec 16, 2022
030000 BRAKES (PWS)
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should o
SSM 51181 Nov 4, 2022
030000 BRAKES (PWS)
Some 2013-2016 Escape/Fusion/MKZ vehicles may display an error message when updating the All Wheel Drive-ATC Barcode using the IDS service function after installing a new rear drive unit assembly (RDU) or active torque coupling (ATC) clutch
TSB 22-2396 Oct 25, 2022
100000 POWER TRAIN
Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the
SSM 51120 Oct 6, 2022
030000 SERVICE BRAKES, HYDRAULIC
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should o
TSB 22-2309 Aug 3, 2022
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with 8 inch or larger c
TSB 22-2230 Jun 21, 2022
980000 UNKNOWN OR OTHER
Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 inc
TSB 22-2230 Jun 21, 2022
119811 ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU):SOFTWARE
Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 inc
SSM 50804 May 24, 2022
110000 ELECTRICAL SYSTEM
Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle
SSM 50744 May 4, 2022
100000 POWER TRAIN
Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2020-2022 Escape, 2021-2022 Corsair, 2022 Maverick vehicles equipped with HF35/HF45 hybrid transmissions can now be disassembled to repair and clean any contamination that may have been the result
TSB 22-2066 Apr 26, 2022
100000 POWER TRAIN
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c
TSB 22-2104 Mar 21, 2022
354000 EQUIPMENT:MECHANICAL
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2
TSB 22-2104 Mar 21, 2022
350000 EQUIPMENT
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2
TSB 22-2104 Mar 21, 2022
220000 SEATS
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2
SSM 50258 Nov 4, 2021
980000 UNKNOWN OR OTHER
Various 2012-2015 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular
SSM 50258 Nov 4, 2021
346000 COMMUNICATION:MANUFACTURER TELEMATICS
Various 2012-2015 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular
SSM 50064 Aug 25, 2021
031110 SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING
Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotor
TSB 21-2236 Jul 22, 2021
220000 SEATS
Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus,
TSB 21-2152 May 18, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c
TSB 21-2152 May 18, 2021
350000 EQUIPMENT
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c
TSB 21-2152 May 18, 2021
100000 POWER TRAIN
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c
TSB 21-2033 Mar 10, 2021
100000 POWER TRAIN
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c
TSB 20-2372 Oct 21, 2020
350000 EQUIPMENT
This article supersedes 17-2225 to update the vehicle model years affected and Service Procedure. Some 2013-2014 Fusion and 2013-2020 MKZ vehicles may exhibit unintended exterior mirror movement in wet weather conditions. This may be due to
TSB 20-2372 Oct 21, 2020
135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
This article supersedes 17-2225 to update the vehicle model years affected and Service Procedure. Some 2013-2014 Fusion and 2013-2020 MKZ vehicles may exhibit unintended exterior mirror movement in wet weather conditions. This may be due to
SSM 49210 Sep 25, 2020
060000 ENGINE AND ENGINE COOLING
Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare fo
TSB 20-2233 Jul 13, 2020
160000 STRUCTURE
This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint wi
TSB 20-2219 Jun 30, 2020
100000 POWER TRAIN
Some 2013-2016 Fusion/MKZ/C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges includ
TSB 20-2219 Jun 30, 2020
350000 EQUIPMENT
Some 2013-2016 Fusion/MKZ/C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges includ
SSM 48858 May 29, 2020
110000 ELECTRICAL SYSTEM
Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems wil
TSB 20-2171 May 18, 2020
161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may
TSB 20-2171 May 18, 2020
220000 SEATS
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may
SSM 48598 Feb 28, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
2013-2018 C-Max, 2013-2020 Fusion Hybrid/MKZ Hybrid vehicles may exhibit a MIL with Diagnostic Trouble Code (DTC) P0340 and/or P0344. This may occur due to excessive moisture build up in the engine oil. Excess moisture occurs when the vehic
SSM 48598 Feb 28, 2020
060000 ENGINE AND ENGINE COOLING
2013-2018 C-Max, 2013-2020 Fusion Hybrid/MKZ Hybrid vehicles may exhibit a MIL with Diagnostic Trouble Code (DTC) P0340 and/or P0344. This may occur due to excessive moisture build up in the engine oil. Excess moisture occurs when the vehic
TSB 19-2207 Jun 28, 2019
100000 POWER TRAIN
Some 2013-2017 C-Max/Fusion/MKZ Hybrid/Energi vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P1450, P0456, P0457, P04EE and/or P04EF. This may be due to the sealing capability of th
TSB 19-2207 Jun 28, 2019
060000 ENGINE AND ENGINE COOLING
Some 2013-2017 C-Max/Fusion/MKZ Hybrid/Energi vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P1450, P0456, P0457, P04EE and/or P04EF. This may be due to the sealing capability of th
tsb18-2216 Jul 20, 2018
350000 EQUIPMENT
Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electri
tsb18-2216 Jul 20, 2018
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electri
Service Mar 1, 2016
350000 EQUIPMENT
Online automotive service information system for March 2016
Service Mar 1, 2016
160000 STRUCTURE
Online automotive service information system for March 2016
Service Mar 1, 2016
010000 STEERING
Online automotive service information system for March 2016
Service Mar 1, 2016
110000 ELECTRICAL SYSTEM
Online automotive service information system for March 2016
Service Mar 1, 2016
130000 VISIBILITY
Online automotive service information system for March 2016
44863 Jul 1, 2015
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROO
ASI-45220 Jul 1, 2015
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
LINCOLN/FORD: ADVANCE TRAC LAMP OR MALFUNCTION INDICATOR LAMP (MIL) WILL BE ON WITH VARIOUS DIAGNOSTIC TROUBLE CODES (DTC) REGARDING EVAPORATIVE EMISSIONS LEAK DETECTION CONTROL MODULE AND POSSIBLE REPLACEMENT, IF CORROSION IS FOUND. MODE
ASI-45161 Jun 1, 2015
060000 ENGINE (PWS)
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
ASI-45113 May 1, 2015
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD/LINCOLN: WHEN FLAT TOWING VEHICLE, BATTERY WILL DRAIN, DUE TO MANUAL INSTRUCTION OF KEY REMAINING IN ACCESSORY POSITION. MODEL 2010-13 FUSION, 2010-11 MILAN, 2011-12 MKZ. *PE
12M02 Nov 26, 2014
118000 ELECTRICAL SYSTEM:SOFTWARE
THIS TSB CONTAINS OWNERS LETTER. SEE DOCUMENT SEARCH BUTTON. FORD MY/FORD LINCOLN 2011-2014 MODEL YEAR VEHICLES EQUIPPED WITH SYNC AND MYFORD/MY LINCOLN TOUCH. WARRANTY EXTENSION COVERING ACCESSORY PROTOCOL INTERFACE MODULE SOFTWARE AND HAR
ASI-44660 Jul 1, 2014
072000 FUEL SYSTEM, GASOLINE:DELIVERY
FORD/LINCOLN: DUE TO INCORRECT INSTALLATION OF FUEL DELIVERY MODULE, SOME VEHICLES WILL INDICATE VERY LOW LONG FUEL TRIM (LONGFT1) READINGS AND NEED TO DETERMINE WHAT PART WAS INSTALLED. MODEL 2013 FUSION, MKZ HYBRID. *PE
TSB-14-0106 May 19, 2014
118000 ELECTRICAL SYSTEM:SOFTWARE
LINCOLN/FORD: ACCOMPANIED BY CMDTC P1A18, P1A19, P0AEE OR P0BCD, THE WRENCH LAMP (HYBRID) OR SERVICE ENGINE SOON LIGHT MAY ILLUMINATE AND THE POWERTRAIN CONTROL MODULE (PCM) NEEDS TO BE REPROGRAM TO LATEST CALIBRATION. MODEL 2013-2014 FUS
TSB-14-0106 May 19, 2014
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
LINCOLN/FORD: ACCOMPANIED BY CMDTC P1A18, P1A19, P0AEE OR P0BCD, THE WRENCH LAMP (HYBRID) OR SERVICE ENGINE SOON LIGHT MAY ILLUMINATE AND THE POWERTRAIN CONTROL MODULE (PCM) NEEDS TO BE REPROGRAM TO LATEST CALIBRATION. MODEL 2013-2014 FUS
TSB-14-0106 May 19, 2014
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LINCOLN/FORD: ACCOMPANIED BY CMDTC P1A18, P1A19, P0AEE OR P0BCD, THE WRENCH LAMP (HYBRID) OR SERVICE ENGINE SOON LIGHT MAY ILLUMINATE AND THE POWERTRAIN CONTROL MODULE (PCM) NEEDS TO BE REPROGRAM TO LATEST CALIBRATION. MODEL 2013-2014 FUS
ASI-44559 May 1, 2014
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
LINCOLN/FORD: AN INVESTIGATION BY ENGINEERS IS BEING DONE DUE TO DISCHARGE FROM 12 VOLT BATTERY AND INSPECTIONS OF WATER PUMP CONNECTORS FOR CORROSION OR DAMAGE. MODEL 2013-2014 C-MAX, FUSION HYBRID, MKZ HYBRID. *PE
TSB-14-0089 Apr 28, 2014
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FORD/LINCOLN: ACCOMPANIED BY THE CMDTCS P1A18, P1A19, P0AEE OR P0BCD, THE SERVICE ENGINE SOON LAMP (ENERGI) OR WRENCH LAMP (HYBRID) WILL ILLUMINATE ON SOME VEHICLES. MODEL 2013-2014 C-MAX, FUSION, MKZ. *PE
TSB-14-0089 Apr 28, 2014
118000 ELECTRICAL SYSTEM:SOFTWARE
FORD/LINCOLN: ACCOMPANIED BY THE CMDTCS P1A18, P1A19, P0AEE OR P0BCD, THE SERVICE ENGINE SOON LAMP (ENERGI) OR WRENCH LAMP (HYBRID) WILL ILLUMINATE ON SOME VEHICLES. MODEL 2013-2014 C-MAX, FUSION, MKZ. *PE
TSB-14-0085 Apr 25, 2014
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
FORD/LINCOLN: DUE TO AN ADHERENCE FAILURE OF RTV SEALANT, THERE IS A TRANSMISSION FLUID LEAKAGE, IN SOME VEHICLES, FROM DAMPER HOUSING TO TRANSMISSION CASE JOINT. MODEL 2013 C-MAX, 2013-14 FUSION, MKZ. *PE
ASI-44451 Mar 1, 2014
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
FORD: SOME MODEL VEHICLES MANUAL FOR POWERTRAIN CONTROL/EMISSION DIAGNOSTIC (PC/ED) HAS BEEN UPDATED REGARDING IMPROVED COOLING FAN CIRCUIT DUE TO A LACK OF AIR CONDITIONING, A MALFUNCTIONING INDICATOR LAMP (MIL) AND OVERHEATING.
ASI-44451 Mar 1, 2014
062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
FORD: SOME MODEL VEHICLES MANUAL FOR POWERTRAIN CONTROL/EMISSION DIAGNOSTIC (PC/ED) HAS BEEN UPDATED REGARDING IMPROVED COOLING FAN CIRCUIT DUE TO A LACK OF AIR CONDITIONING, A MALFUNCTIONING INDICATOR LAMP (MIL) AND OVERHEATING.
TSB-14-0005 Feb 7, 2014
110000 ELECTRICAL SYSTEM
FORD: THE ENGINE LAMP OR THE WRENCH WILL BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTCS) P26CA AND/OR U019F. MODEL 2013-2014 FUSION, MKZ. *PE
TSB-14-0024 Jan 31, 2014
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
FORD: THE TRANSMISSION MAKES A METAL ON METAL SCRAPING SOUND AND THE NOISE IS PRESENT, IN ALL GEAR RANGES, WHEN VEHICLE IS MOVING AND NOT PRESENT WHEN VEHICLE IS STATIONARY OR IN PARK. MODEL 2013 C-MAX, 2013-2014 FUSION.
TSB-14-0020 Jan 20, 2014
118000 ELECTRICAL SYSTEM:SOFTWARE
LINCOLN/FORD: ON SOME VEHICLES, THE ILLUMINATION OF THE WRENCH LAMP AND/OR RED TRIANGLE LAMP, THE CHECK ENGINE LAMP IS ACCOMPANIED WITH VARIOUS DIAGNOSTIC TROUBLE CODES (DTCS) AND SERVICE PROCEDURES UPDATES. MODEL 2013 C-MAX, FUSION, MKZ.
TSB-14-0020 Jan 20, 2014
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
LINCOLN/FORD: ON SOME VEHICLES, THE ILLUMINATION OF THE WRENCH LAMP AND/OR RED TRIANGLE LAMP, THE CHECK ENGINE LAMP IS ACCOMPANIED WITH VARIOUS DIAGNOSTIC TROUBLE CODES (DTCS) AND SERVICE PROCEDURES UPDATES. MODEL 2013 C-MAX, FUSION, MKZ.
TSB-13-11-1 Jan 13, 2014
060000 ENGINE (PWS)
LINCOLN/FORD: SOME VEHICLES WOULD EXPERIENCE DIAGNOSTIC TROUBLE CODE (DTC) U0284, THE ILLUMINATION OF EITHER THE ENGINE LAMP OR WRENCH DISPLAY. MODEL 2013 MKZ, FUSION. *PE UPDATED 3/12/14. *PE
ASI-44339 Dec 1, 2013
060000 ENGINE (PWS)
FORD/LINCOLN: THE WRENCH LAMP (HYBRIDS) OR SERVICE ENGINE SOON LAMP (ENERGI) WILL ILLUMINATE WHEN USING ENGINE BLOCK HEATER AND LAMPS TURN OFF WITHIN NO MORE THAN THREE DRIVE CYCLES AFTER UNPLUGGING ENGINE BLOCK HEATER. MODEL 2013-2014 C-
ASI-44214 Oct 1, 2013
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD/LINCOLN: HIGH VOLTAGE BATTERY BAR IS EMPTY, CAUSING RED TRIANGLE WARNING LAMP TO ILLUMINATE AND SERVICING VEHICLE, BE AWARE THAT BATTERY IS USED TO CRANK COMBUSTION ENGINE FOR MAXIMUM OF 20 SECONDS AT TIME. MODEL 2013 HYBRID, C-MAX,
ASI-44195 Sep 1, 2013
030000 BRAKES (PWS)
FORD: POWERTRAIN/TRANSAXLE WHINE, THUMPING OR CLUNKING OR TIPPING IN OR OUT OF THROTTLE OR A TACTILE VIBRATION, WHENEVER BRAKING IS DUE TO FOREIGN OBJECT LODGED IN POWERTRAIN MOUNTS. MODEL 2013 C-MAX, 2013-2014 FUSION, MKZ.
CSP-13B07 Aug 1, 2013
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FORD: ON CERTAIN VEHICLES, FUEL ECONOMY IMPROVEMENT, POWERTRAIN CONTROL MODULE CALIBRATION WHEN UPDATING PCM AND MODULES SOBDM-C AND IDS SOFTWARE WAS UPDATED, THEN R86.01 NEEDS UPDATING. MODELS 2013 C-MAX, FUSION, MKZ HYBRID.
TSB-13-6-23 Jun 24, 2013
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD/LINCOLN: WHEN VEHICLE IS LEFT UNATTENDED FOR HOURS IN COLD WEATHER TEMPERATURES, ON SOME VEHICLES, BATTERY FAILS TO MAINTAIN A CHARGE OR BECOMES DISCHARGED WHEN OPERATED AT MAXIMUM ELECTRICAL LOADS FOR SHORT CYCLE DRIVE. MODELS 2013
TSB-13-6-22 Jun 18, 2013
060000 ENGINE (PWS)
LINCOLN\FORD: CHECK ENGINE LAMP AND/OR WRENCH LAMP ILLUMINATES AND ACCOMPANIED BY VARIOUS DIAGNOSTIC TROUBLE CODES, ON SOME VEHICLES. MODELS 2013 MKZ, C-MAX, FUSION. *PE
ASI-32298 Jun 1, 2013
356000 EQUIPMENT ADAPTIVE/MOBILITY
LINCOLN/FORD: DUE TO VARIOUS DIAGNOSTIC TROUBLE CODES, SOME VEHICLES MAY EXPERIENCE ELECTRICAL CONCERNS OR VARIOUS DRIVABILITY ISSUES SUCH A POSSIBLE INTRUSION OF WATER IN CONNECTORS. MODELS 2013 C-MAX, FUSION/MKZ HYBRID/ENERGI.
ASI-32298 Jun 1, 2013
350000 EQUIPMENT
LINCOLN/FORD: DUE TO VARIOUS DIAGNOSTIC TROUBLE CODES, SOME VEHICLES MAY EXPERIENCE ELECTRICAL CONCERNS OR VARIOUS DRIVABILITY ISSUES SUCH A POSSIBLE INTRUSION OF WATER IN CONNECTORS. MODELS 2013 C-MAX, FUSION/MKZ HYBRID/ENERGI.
ASI-32298 Jun 1, 2013
110000 ELECTRICAL SYSTEM
LINCOLN/FORD: DUE TO VARIOUS DIAGNOSTIC TROUBLE CODES, SOME VEHICLES MAY EXPERIENCE ELECTRICAL CONCERNS OR VARIOUS DRIVABILITY ISSUES SUCH A POSSIBLE INTRUSION OF WATER IN CONNECTORS. MODELS 2013 C-MAX, FUSION/MKZ HYBRID/ENERGI.
ASI-32275 Jun 1, 2013
353000 EQUIPMENT:ELECTRICAL
FORD: ON SOME VEHICLES, WITH MYTOUCH, MY EXPERIENCE DISPLAYED TIME JUMPING OR AUDIO POPPING DURING INITIAL IGNITION ON CYCLE, OR SLOW NAVIGATION CALCULATIONS, DUE TO AMOUNT OF DATA, WITHIN SIZE OF CONTACT LIST, CREATING PROCESSING PROBLEM
ASI-32272 Jun 1, 2013
060000 ENGINE (PWS)
LINCOLN/FORD: AS A RESULT OF PERFORMING KEY ON ENGINE OFF (KOEO) SELF TEST, ON SOME VEHICLES, A PENDING DIAGNOSTIC TROUBLE CODE P0053/P0054 (HEGO HEATER CODE), MAY BE SET. MODELS 2013 C-MAX, FUSION, MKZ HYBRID/ENERGI.
APU-13A01 May 24, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
FORD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. VEHICLES WITH AN EARLIER LEVEL OF SOFTWARE WILL BE UPGRADED TO LATEST MYFORD TOUCH SOFTWARE (BB/12285/V3.5.1) AND FLASH DRIVE CANNOT BE UPGRADED ON THESE VEHICLES. MODELS 2013 FUSION HYB
TSB-13-5-22 May 20, 2013
250000 ELECTRONIC STABILITY CONTROL
FORD/LINCOLN: DURING COLD AMBIENT TEMPERATURES, SOME HYBRID/ENERGI VEHICLES WILL EXPERIENCE ILLUMINATION OF ANTI LOCK BRAKE SYSTEMS (ABS) AND STABILITY CONTROL INDICATORS, AFTER TURNING ON IGNITION. MODELS 2013 C-MAX, FUSION, MKZ.
TSB-13-5-22 May 20, 2013
046600 SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
FORD/LINCOLN: DURING COLD AMBIENT TEMPERATURES, SOME HYBRID/ENERGI VEHICLES WILL EXPERIENCE ILLUMINATION OF ANTI LOCK BRAKE SYSTEMS (ABS) AND STABILITY CONTROL INDICATORS, AFTER TURNING ON IGNITION. MODELS 2013 C-MAX, FUSION, MKZ.
TSB-13-5-22 May 20, 2013
046100 SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
FORD/LINCOLN: DURING COLD AMBIENT TEMPERATURES, SOME HYBRID/ENERGI VEHICLES WILL EXPERIENCE ILLUMINATION OF ANTI LOCK BRAKE SYSTEMS (ABS) AND STABILITY CONTROL INDICATORS, AFTER TURNING ON IGNITION. MODELS 2013 C-MAX, FUSION, MKZ.
TSB-13-5-22 May 20, 2013
046000 SERVICE BRAKES, AIR:ANTILOCK
FORD/LINCOLN: DURING COLD AMBIENT TEMPERATURES, SOME HYBRID/ENERGI VEHICLES WILL EXPERIENCE ILLUMINATION OF ANTI LOCK BRAKE SYSTEMS (ABS) AND STABILITY CONTROL INDICATORS, AFTER TURNING ON IGNITION. MODELS 2013 C-MAX, FUSION, MKZ.
TSB-13-5-22 May 20, 2013
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
FORD/LINCOLN: DURING COLD AMBIENT TEMPERATURES, SOME HYBRID/ENERGI VEHICLES WILL EXPERIENCE ILLUMINATION OF ANTI LOCK BRAKE SYSTEMS (ABS) AND STABILITY CONTROL INDICATORS, AFTER TURNING ON IGNITION. MODELS 2013 C-MAX, FUSION, MKZ.
TSB-13-5-21 May 20, 2013
030000 BRAKES (PWS)
LINCOLN/FORD: BRAKE PEDAL IS SENSITIVE AND GRABBY OR A REVERSE 2-3 SECOND TRANSMISSION DELAY ENGAGEMENT DUE START ASSIST FEATURE ACTIVATING. MODELS 2013 C-MAX, FUSION, MKZ. *PE
TSB-13-5-21 May 20, 2013
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
LINCOLN/FORD: BRAKE PEDAL IS SENSITIVE AND GRABBY OR A REVERSE 2-3 SECOND TRANSMISSION DELAY ENGAGEMENT DUE START ASSIST FEATURE ACTIVATING. MODELS 2013 C-MAX, FUSION, MKZ. *PE
TSB-13-5-1 May 2, 2013
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD/LINCOLN: WHEN VEHICLE IS OPERATED FOR SHORT DRIVE CYCLES, WITH MAXIMUM ELECTRICAL LOADS, AND LEFT UNATTENDED, THE 12-VOLT BATTERY FAILS TO MAINTAIN CHARGE OR BECOMES DISCHARGED, AFTER SEVERAL HOURS. MODELS 2013 C-MAX, FUSION, MKZ.
ASI-32226 May 1, 2013
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FORD: VEHICLES MAY RECEIVED INVALID DATA FROM ACCESSORY PROTOCOL INTERFACE MODULE (DTC U0554:00) FROM GENERIC FUNCTION MODULE DURING DIAGNOSTIC SELF TESTS. MODEL 2012-2013 FOCUS ELECTRIC, C-MAX/FUSION/MKZ HYBRID, ENERGI. *PE
ASI-32210 May 1, 2013
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FORD/LINCOLN: DIAGNOSTIC TROUBLE CODE (DTC) P1124 CAN BE RETRIEVED FROM POWERTRAIN CONTROL MODULE (PCM), WHEN PERFORMING KEY ON ENGINE RUNNING (KOER) SELF TEST. MODELS 2013 C-MAX, FUSION, MKZ HYBRID/ENERGI. *PE
CSP-13B03 Apr 2, 2013
350000 EQUIPMENT
FORD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SOME VEHICLE, WITH LUXURY PACKAGE, WERE BUILT WITH POLYURETHANE GEARSHIFT KNOB INSTEAD OF THE LEATHER GEARSHIFT KNOB, WHICH WILL BE REPLACED BEFORE DELIVERY. MODELS 2013 FUSION HYBRID.
SB-32167-70 Apr 1, 2013
060000 ENGINE (PWS)
FORD/LINCOLN/MERCURY: SOME VEHICLES MAY EXPERIENCE AN ILLUMINATED MIL OR SAFETY STOP NOW MESSAGE, OR A NO START CONDITION OR POSSIBLE MISFIRE OR ROUGHNESS AT IDLING THROUGH 2000RPM OR A LACK OF ACCELERATION. MODELS 2009-12 ESCAPE, 2009-1

NHTSA Safety Investigations, FORD FUSION HYBRID

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

DP26004 Opened: Apr 9, 2026
DP, Open , Model Year: 2010
Anti-lock brake system (ABS) Malfunction Indicator Lamp (MIL) illuminated
The Office of Defects Investigation (ODI) received a petition on December 22, 2025, requesting a defect investigation into the hydraulic control unit (HCU) for the Anti-lock Braking System (ABS) on the MY 2010 Ford Fusion Hybrid. The petition alleges that an illuminated ABS MIL is associated with a ... Read more

FORD FUSION HYBRID - All Years Overview

Complete safety history for the FORD FUSION HYBRID across all model years (2013, 2015).

4 Total Recalls
1,587 Total Complaints
1 Investigations
66 Reported Crashes
10 Reported Fires
7 Reported Deaths

FORD FUSION HYBRID - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2020 0 14 View
2019 0 47 View
2018 0 81 View
2017 0 98 View
2016 0 71 View
2015 2 65 View
2014 1 89 View
2013 (current) 1 175
2012 0 134 View
2011 0 166 View
2010 0 647 View

Other FORD Models

Model Recalls Complaints
MUSTANG 1,104 11,600 View
RANGER 928 10,371 View
F-350 SD 776 2,363 View
F-450 SD 692 624 View
F-150 692 46,142 View
F-250 SD 638 3,635 View
EXPLORER 624 42,549 View
F-550 SD 578 603 View