2015 FORD FUSION HYBRID
2 recalls, 65 complaints - 65 TSBs
18V592000 Sep 10, 2018
EQUIPMENT:ELECTRICAL
Defect Description
Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-... Read more
Consequence
An overheated cord can increase the risk of a fire.
Remedy
Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
14V736000 Nov 18, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Defect Description
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October ... Read more
Consequence
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Remedy
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Complaint Statistics
65 total complaints
7 crashes 3 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| STEERING | 12 |
| ELECTRICAL SYSTEM | 10 |
| SERVICE BRAKES | 8 |
| UNKNOWN OR OTHER | 7 |
| POWER TRAIN | 5 |
| ENGINE | 3 |
| VEHICLE SPEED CONTROL | 2 |
| SUSPENSION | 2 |
| FUEL/PROPULSION SYSTEM | 2 |
| AIR BAGS | 2 |
STEERING
Aug 1, 2025
Incident date: Aug 1, 2025
We were receiving a message stating steering reduction. Turns out the thermostat sticks open and the electronic control module reset was a temporary fix. We had the thermostat replaced and the issue hasn’t happened again. Steering issues should be a safety issue and be considered for recall. Y... Read more
STRUCTURE
Jan 13, 2025
Incident date: Dec 24, 2024
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur... Read more
ELECTRICAL SYSTEM
Oct 2, 2024
Incident date: Sep 23, 2024
After all the recalls and TBS that Hyundai has performed on this car to prevent any ICCU failures I still had the failure after all the updates. Last week after AC charging to 80% (7.6kw) the car thru an error code to check EV when starting up. It was only yellow so I attempted to drive it. Within 1... Read more
UNKNOWN OR OTHER
May 23, 2024
Incident date: May 21, 2024
My 2023 Honda Ridgeline is leaking water from under the dashboard and leaving water on the passenger side front floorboard. This is also a safety risk due to the amount of electrical wiring from where the leak is originating. So far Honda cannot find the source of the leak despite the water on the c... Read more
UNKNOWN OR OTHER
May 18, 2024
Incident date: Apr 21, 2024
My rear windshield suddenly shattered while the car was idling. I this happened because I was using the defrost system, as from my understanding several 2023 HRVs have had their rear windshields shatter from using the defrost system. The windshield "popped" and left a sizeable hole in the corner. A... Read more
STEERING
May 18, 2024
Incident date: Apr 21, 2024
During warming months, especially when driving at highway speeds, the steering becomes "sticky" and creaks when turning the wheel left and right. This issue has been noted in the 11th generation civics with a recall issued, as well as 2016-2018 Civics. The 2019 also suffers from this same issue but ... Read more
ELECTRICAL SYSTEM
Jan 31, 2024
Incident date: Jan 15, 2024
Slow to accelerate abs light on Engine light on
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Jan 14, 2024
Incident date: Jan 13, 2024
Multiple components failed or malfunctioned. FSD beta, lane keeping assistance, lane departure warning, adaptive cruise control, and Automatic emergency braking, all failed or malfunctioned. I have requested TESLA to provide me the details on what happened, but after multiple attempts of reaching ou... Read more
Crash
2 injured
STEERING
Oct 6, 2023
Incident date: Sep 9, 2023
On Sunday, Oct 1, 2023, I proceeded out of my driveway, when the warning lights came on and the steering failed, stranding me on the busy roadway. I was able to back onto my property again and fortunately the incident didn't result in a collision. The truck is at the dealership as I write this and I... Read more
AIR BAGS
Sep 12, 2023
Incident date: Sep 12, 2023
I was driving down the highway near where I live in Hanford California the highway is 198. I was going 68, 69 mph. No one was on the road my car literally slammed on its brakes and jerked to the right.this has happened 2times I have turned off the assist I’m to afraid it will happen again. I am b... Read more
POWER TRAIN
Jun 9, 2023
Incident date: May 18, 2023
In 2021, Its been told my starter is beginning to fail. Takes multiple attempts to start car. Does not happen every start up, and seem to not happen when taken in for diagnosis. Mechanic says until it does it everyday don't worry about. Its becoming more frequent, and now the car runs loud and hard.... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
May 19, 2023
Incident date: May 14, 2023
I purchased a car on December 24th 2022 and from the day I left off the lot there were electrical signals showing that the car was malfunctioning. I told [XXX] (the dealer) what was taking place and the dealership never called me or tried to assist with any problems. For months the signals were comi... Read more
UNKNOWN OR OTHER
May 17, 2023
Incident date: May 1, 2023
Body control module failed at 59,XXX miles. Vehicle could not read gears and wouldn't shift into gear. The second time the vehicle wouldn't shut off and continued to stay in run. Vehicle failed to read the right gear while driving. First warning light was service parking brake and service transmissi... Read more
FUEL/PROPULSION SYSTEM
May 17, 2023
Incident date: May 1, 2023
Recall on high pressure fuel pump is causing truck to keep struggling during driving , and sudden stop at street few times
ENGINE
May 17, 2023
Incident date: May 1, 2023
Recall on high pressure fuel pump is causing truck to keep struggling during driving , and sudden stop at street few times
UNKNOWN OR OTHER
Mar 20, 2023
Incident date: Feb 1, 2023
This car does not have an accurate speedometer. The analog dial only marks the MPH number every 20 miles (eg numbers shown for 20 / 40 / 60. But not for 10 / 30 / 50). So impossible to easily or safely see the speed you are going. There is no digital speedometer showing the MPH number.
POWER TRAIN
Feb 24, 2023
Incident date: Feb 1, 2023
Experienced multiple incidents where the vehicle battery has been either damaged by the vehicle itself or receiving multiple defective OEM batteries. Vehicle has been brought into Ford service centers at least twice for low charge on battery. Each time, the Ford service technicians have identified ... Read more
ELECTRICAL SYSTEM
Feb 24, 2023
Incident date: Feb 1, 2023
Experienced multiple incidents where the vehicle battery has been either damaged by the vehicle itself or receiving multiple defective OEM batteries. Vehicle has been brought into Ford service centers at least twice for low charge on battery. Each time, the Ford service technicians have identified ... Read more
STEERING
Dec 20, 2022
Incident date: Dec 12, 2022
The contact owns a 2015 Ford Fusion. The contact stated that while operating the vehicle, a knocking noise was present coming from the front of the vehicle. The vehicle was towed to the local mechanic who diagnosed that the steering gear motor had completely separated from the rack and pinion. The c... Read more
SUSPENSION
Nov 26, 2022
Incident date: Nov 6, 2022
While driving on a level flat road at approximately 25 MPH, the front right lower A frame assembly snapped and caused the front suspension to drop and the resulting drop caused the front tire to be ripped from its rim. As a result, I briefly lost control and crashed into a parked vehicle. Had this o... Read more
Crash
UNKNOWN OR OTHER
Aug 26, 2022
Incident date: Aug 5, 2022
Code p2112, throttle body stuck closed. Lost power, no acceleration, no power steering. Has happened 3 times in the past 2 weeks. Check engine light comes on, no air bags, traction control or hill assist, messages pop up on dash. Too expensive too have Ford "diagnose" issue. No warning before this ... Read more
SERVICE BRAKES
Mar 11, 2022
Incident date: Oct 28, 2021
The contact owns a 2015 Ford Fusion. The contact stated while driving approximately at 70 MPH and turning slightly into the right lane, the steering began to shudder. The contact was unaware of any warning lights being illuminated. Additionally, when the contact applied the brake pedal, it traveled ... Read more
Crash
SERVICE BRAKES
Nov 4, 2021
Incident date: Nov 4, 2021
My car has approximately 110,000 miles on it. For the last 6 months, I've been getting alerts on my dashboard ("Service Advance Trak", "Hill Start Not Available", and one or two others). This happens at slow speeds and when turning. When these alerts start, I lose power steering. I've also noticed t... Read more
ELECTRICAL SYSTEM
Nov 4, 2021
Incident date: Nov 4, 2021
My car has approximately 110,000 miles on it. For the last 6 months, I've been getting alerts on my dashboard ("Service Advance Trak", "Hill Start Not Available", and one or two others). This happens at slow speeds and when turning. When these alerts start, I lose power steering. I've also noticed t... Read more
STEERING
Nov 4, 2021
Incident date: Nov 4, 2021
My car has approximately 110,000 miles on it. For the last 6 months, I've been getting alerts on my dashboard ("Service Advance Trak", "Hill Start Not Available", and one or two others). This happens at slow speeds and when turning. When these alerts start, I lose power steering. I've also noticed t... Read more
VISIBILITY
Oct 28, 2021
Incident date: Oct 28, 2018
The contact owns a 2015 Ford Fusion Hybrid. The contact stated the rearview camera failed to turn on or would temporarily turn on while reversing. There were no warning lights illuminated. The vehicle was not diagnosed by an independent mechanic or dealer. The dealer was notified of the failure and ... Read more
ENGINE AND ENGINE COOLING
May 15, 2021
Incident date: May 14, 2021
I PURCHASED MY USED 2015 FORD FUSION WITH ON 70,000 MILES ON IT ON A TUESDAY, ON THE FOLLOWING THURSDAY THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO A SHOP TO BE DIAGNOSED AND WAS TOLD IT JUST NEEDED COOLANT. SO THEY ADDED COOLANT AND THE CHECK ENGINE LIGHT WENT OFF AND EVERYTHING WAS FINE......BUT ... Read more
SUSPENSION
Mar 5, 2021
Incident date: Jun 3, 2016
WHEN STEERING THE CAR IN A TURN, SUCH AS ON AND OFF RAMPS, THE STEERING WHEEL WILL JERK IN THE DIRECTION OF STEERING AND THE (TCS) TRACTION CONTROL SYSTEM LIGHT COMES ON. THIS BEGAN HAPPENING AFTER TAKING THE CAR TO THE DEALERSHIP TO HAVE A RECALLED STEERING BOLT REPLACED. I HAVE TAKEN THE CAR TO TH... Read more
STEERING
Mar 5, 2021
Incident date: Jun 3, 2016
WHEN STEERING THE CAR IN A TURN, SUCH AS ON AND OFF RAMPS, THE STEERING WHEEL WILL JERK IN THE DIRECTION OF STEERING AND THE (TCS) TRACTION CONTROL SYSTEM LIGHT COMES ON. THIS BEGAN HAPPENING AFTER TAKING THE CAR TO THE DEALERSHIP TO HAVE A RECALLED STEERING BOLT REPLACED. I HAVE TAKEN THE CAR TO TH... Read more
STEERING
Dec 4, 2020
Incident date: Dec 1, 2020
SUDDEN LOSS OF POWER STEERING WHILE DRIVING ON A CITY STREET AND MAKING A TURN THROUGH AN INTERSECTION. REPAIR REQUIRED IS COMPLETE REPLACEMENT OF THE ELECTRONIC STEERING ASSEMBLY GEAR.
ELECTRICAL SYSTEM
Dec 4, 2020
Incident date: Dec 1, 2020
SUDDEN LOSS OF POWER STEERING WHILE DRIVING ON A CITY STREET AND MAKING A TURN THROUGH AN INTERSECTION. REPAIR REQUIRED IS COMPLETE REPLACEMENT OF THE ELECTRONIC STEERING ASSEMBLY GEAR.
STEERING
Dec 2, 2020
Incident date: Dec 1, 2020
WHILE DRIVING ON LOCAL ROAD LOSS OF POWER STEERING AND ABS SYSTEMS. SIMILAR TO RECENT RECALL OF OTHER FORD FUSIONS, BUT MY VIN IS NOT COVERED BY THE RECALL.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Dec 2, 2020
Incident date: Dec 1, 2020
WHILE DRIVING ON LOCAL ROAD LOSS OF POWER STEERING AND ABS SYSTEMS. SIMILAR TO RECENT RECALL OF OTHER FORD FUSIONS, BUT MY VIN IS NOT COVERED BY THE RECALL.
WHEELS:LUGS/NUTS/BOLTS/STUDS
Sep 24, 2020
Incident date: Sep 1, 2020
TL* THE CONTACT OWNS A 2015 FORD FUSION HYBRID. THE CONTACT STATED THAT IT WAS DISCOVERED THAT THE LUG NUTS WERE SWOLLEN AND WEAK. THE CONTACT STATED THAT THE FAILURE EXISTED AND THAT THE TIRES HAD TO BE REPLACED FOUR TIMES. THE TIRE DEALER STATED THAT THE CONTACT NEEDED TO BRING IN A NEW SET OF LUG... Read more
ELECTRICAL SYSTEM
Jul 24, 2020
Incident date: Jul 20, 2020
THE VEHICLE ELECTRICAL SYSTEM SHUTS DOWN AND THERE IS NO POWER AT ALL TO ANY SYSTEM. THIS HAS HAPPENED NUMEROUS TIMES. THE LAST TIME THE DEALER REPROGRAMMED THE COMPUTER AND THOUGHT THAT FIXED IT. BUT IT DIED AGAIN LAST WEEK.
ELECTRICAL SYSTEM
Apr 5, 2020
Incident date: Apr 5, 2020
THE DOOR LATCH OF THE REAR LEFT DOOR WON'T LATCH. I AM UNABLE TO CLOSE THE DOOR (DOOR STAYS OPEN, UNLOCKED). I TRIED NUMEROUS TIMES TO SHUT THE DOOR CLOSED UNSUCCESSFULLY. THE CAR WAS STATIONARY THIS MORNING WHEN I WENT AND OPENED THE DOOR, BUT WHEN I TRIED TO CLOSE I NOTICE THE DOOR STAYS LOOSE OPE... Read more
POWER TRAIN
Dec 31, 2019
Incident date: May 1, 2018
TL* THE CONTACT OWNS A 2015 FORD FUSION HYBRID. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL TO SHIFT FROM PARK INTO DRIVE TO START THE IGNITION, SHE WAS UNABLE TO SHIFT GEARS AND "PARKING GAUGE ENGAGED" APPEARED. THE CONTACT ALSO HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TOWED ... Read more
SERVICE BRAKES
Dec 31, 2019
Incident date: May 1, 2018
TL* THE CONTACT OWNS A 2015 FORD FUSION HYBRID. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL TO SHIFT FROM PARK INTO DRIVE TO START THE IGNITION, SHE WAS UNABLE TO SHIFT GEARS AND "PARKING GAUGE ENGAGED" APPEARED. THE CONTACT ALSO HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TOWED ... Read more
UNKNOWN OR OTHER
Sep 24, 2019
Incident date: Apr 12, 2019
ON MANY OCCASIONS MY CARS MAIN BATTERY HAS COMPLETELY DRAINED. SOMETHING IN THE CAR KEEPS DRAINING THE BATTERY FOR NO REASON ALL ESSENTIALS ARE COMPLETELY TURNED OFF THAT I AM AWARE. IN ALL CASES THE CAR WAS PARKED FOR PERIODS OF TIME. MY WIFE WENT ON A BUSINESS TRIP CAME BACK AFTER TWO WEEKS TO FIN... Read more
STEERING
Jun 11, 2019
Incident date: Jun 7, 2019
SAFETY RECALL 15S14 - STEERING GEAR MOTOR BOLT FAILURE. FORD ISSUED RECALL 15S14 WHICH IMPACTED MY VEHICLE. THE PRESS RELEASE STATES: "CUSTOMERS LOCATED IN NON-CORROSION STATES OR PROVINCES WILL BE COVERED BY EXTENDED WARRANTY IF THEY EXPERIENCE SIMILAR CONCERNS. DEALERS WILL REPLACE STEERING G... Read more
SEAT BELTS
Apr 14, 2019
Incident date: Apr 10, 2019
VEHICLE WAS INVOLVED IN AN ACCIDENT ON APRIL 10, 2019. THE SEATBELT CAME LOOSE AT THE METAL CABLE. ALL OTHER 2015 FORD FUSIONS HAVE HAD RECALLS FOR THE SAME ISSUE. THE RECALL SHOULD BE EXPANDED TO INCLUDE FUSION HYBRID. THE VEHICLE WAS IN MOTION AND TURNING. *DT PHOTOS ATTACHED *JB
Crash
1 injured
WHEELS
Apr 11, 2019
Incident date: Apr 11, 2019
SWELLING LUG NUTS THAT NEED TO BE BEATEN OFF OR DRILLED OFF
POWER TRAIN
Mar 25, 2019
Incident date: Mar 15, 2019
THIS CAR HAS BEEN IN TWICE FOR A CAM POSITION SENSOR. THE FIRST TIME THE PART TOTALLY FAILED AND LEFT US ON THE ROAD SIDE ON A VERY DANGEROUS STRETCH OF HWY 101 AND WAS REPLACED. 1708 MILES LATER THE CHECK ENGINE LIGHT CAME ON AGAIN. THE CODE WAS P0340 AGAIN. WE WERE TOLD THAT THE ISSUE COULD NOT BE... Read more
FUEL/PROPULSION SYSTEM
Mar 25, 2019
Incident date: Mar 15, 2019
THIS CAR HAS BEEN IN TWICE FOR A CAM POSITION SENSOR. THE FIRST TIME THE PART TOTALLY FAILED AND LEFT US ON THE ROAD SIDE ON A VERY DANGEROUS STRETCH OF HWY 101 AND WAS REPLACED. 1708 MILES LATER THE CHECK ENGINE LIGHT CAME ON AGAIN. THE CODE WAS P0340 AGAIN. WE WERE TOLD THAT THE ISSUE COULD NOT BE... Read more
ENGINE
Mar 25, 2019
Incident date: Mar 15, 2019
THIS CAR HAS BEEN IN TWICE FOR A CAM POSITION SENSOR. THE FIRST TIME THE PART TOTALLY FAILED AND LEFT US ON THE ROAD SIDE ON A VERY DANGEROUS STRETCH OF HWY 101 AND WAS REPLACED. 1708 MILES LATER THE CHECK ENGINE LIGHT CAME ON AGAIN. THE CODE WAS P0340 AGAIN. WE WERE TOLD THAT THE ISSUE COULD NOT BE... Read more
VEHICLE SPEED CONTROL
Mar 21, 2019
Incident date: Mar 21, 2019
THE VEHICLE WAS IN MOTION IN A CITY STREET. THE GAS PEDAL STOPPED WORKING AND SEEMED TO BE ACCELERATING ITSELF. BRAKES CONTINUED TO FUNCTION PROPERLY.
ELECTRICAL SYSTEM
Mar 21, 2019
Incident date: Mar 21, 2019
THE VEHICLE WAS IN MOTION IN A CITY STREET. THE GAS PEDAL STOPPED WORKING AND SEEMED TO BE ACCELERATING ITSELF. BRAKES CONTINUED TO FUNCTION PROPERLY.
AIR BAGS
Oct 31, 2018
Incident date: Oct 30, 2018
TAKATA RECALL
STEERING
Jul 30, 2018
Incident date: May 1, 2018
2015 FORD FUSION. CONSUMER WRITES IN REGARDS TO STEERING WHEEL SAFETY RECALL. *LD THE CONSUMER STATED THE KEYS TO THE VEHICLE WERE STOLEN AND REQUESTED INFORMATION ON HOW TO HANDLE THE SITUATION. *JS
SERVICE BRAKES
Jun 19, 2018
Incident date: Jun 19, 2018
TL* THE CONTACT OWNS A 2015 FORD FUSION HYBRID. WHILE DRIVING AT LOW SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE AND THE CHECK BRAKE SYSTEM INDICATOR ILLUMINATED. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO HILBISH FORD (2600 S ... Read more
Showing 50 of 65 complaints.
Technical Service Bulletins, 2015 FORD FUSION HYBRID
65 manufacturer communications from 42 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 9 |
| 060000 ENGINE AND ENGINE COOLING | 9 |
| 100000 POWER TRAIN | 9 |
| 110000 ELECTRICAL SYSTEM | 6 |
| 160000 STRUCTURE | 3 |
| 060000 ENGINE (PWS) | 3 |
| 220000 SEATS | 3 |
| 030000 BRAKES (PWS) | 2 |
SSM 52335
Mar 6, 2024
060000 ENGINE AND ENGINE COOLING
For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbocharg
SSM 51536
Apr 4, 2023
160000 STRUCTURE
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification numbe
SSM 51409
Mar 2, 2023
060000 ENGINE AND ENGINE COOLING
Some 2014-2020 Fusion and 2017-2019 Escape vehicles may be equipped with a 1.5L Ecoboost engine that uses a 50-tooth variable camshaft timing (VCT) intake and exhaust unit from the assembly plant or if a service long block was installed. VC
SSM 51261
Dec 16, 2022
030000 BRAKES (PWS)
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should o
SSM 51181
Nov 4, 2022
030000 BRAKES (PWS)
Some 2013-2016 Escape/Fusion/MKZ vehicles may display an error message when updating the All Wheel Drive-ATC Barcode using the IDS service function after installing a new rear drive unit assembly (RDU) or active torque coupling (ATC) clutch
TSB 22-2396
Oct 25, 2022
100000 POWER TRAIN
Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the
TSB 22-2381
Oct 13, 2022
100000 POWER TRAIN
Some 2015-2018 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. T
SSM 51120
Oct 6, 2022
030000 SERVICE BRAKES, HYDRAULIC
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should o
TSB 22-2322
Aug 15, 2022
060000 ENGINE AND ENGINE COOLING
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition w
TSB 22-2309
Aug 3, 2022
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with 8 inch or larger c
TSB 22-2230
Jun 21, 2022
119811 ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU):SOFTWARE
Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 inc
TSB 22-2230
Jun 21, 2022
980000 UNKNOWN OR OTHER
Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 inc
SSM 50804
May 24, 2022
110000 ELECTRICAL SYSTEM
Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle
SSM 50744
May 4, 2022
100000 POWER TRAIN
Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2020-2022 Escape, 2021-2022 Corsair, 2022 Maverick vehicles equipped with HF35/HF45 hybrid transmissions can now be disassembled to repair and clean any contamination that may have been the result
TSB 22-2162
May 2, 2022
060000 ENGINE (PWS)
Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) and 2017 Continental vehicles equipped with SYNC screens 8 inc
TSB 22-2162
May 2, 2022
110000 ELECTRICAL SYSTEM
Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) and 2017 Continental vehicles equipped with SYNC screens 8 inc
TSB 22-2066
Apr 26, 2022
100000 POWER TRAIN
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c
TSB 22-2134
Apr 15, 2022
350000 EQUIPMENT
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition w
TSB 22-2134
Apr 15, 2022
060000 ENGINE AND ENGINE COOLING
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition w
TSB 22-2104
Mar 21, 2022
354000 EQUIPMENT:MECHANICAL
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2
TSB 22-2104
Mar 21, 2022
350000 EQUIPMENT
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2
TSB 22-2104
Mar 21, 2022
220000 SEATS
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2
SSM 50257
Nov 4, 2021
346000 COMMUNICATION:MANUFACTURER TELEMATICS
Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular
SSM 50257
Nov 4, 2021
980000 UNKNOWN OR OTHER
Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular
TSB 21-2347
Oct 13, 2021
350000 EQUIPMENT
Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. T
TSB 21-2347
Oct 13, 2021
060000 ENGINE (PWS)
Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. T
TSB 21-2347
Oct 13, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. T
TSB 21-2347
Oct 13, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. T
TSB 21-2347
Oct 13, 2021
100000 POWER TRAIN
Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. T
TSB 21-2269
Sep 9, 2021
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition w
TSB 21-2269
Sep 9, 2021
060000 ENGINE AND ENGINE COOLING
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition w
SSM 50067
Aug 27, 2021
110000 ELECTRICAL SYSTEM
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th
SSM 50064
Aug 25, 2021
031110 SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING
Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotor
TSB 21-2236
Jul 22, 2021
220000 SEATS
Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus,
SSM 49821
May 24, 2021
060000 ENGINE AND ENGINE COOLING
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th
SSM 49821
May 24, 2021
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th
TSB 21-2152
May 18, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c
TSB 21-2152
May 18, 2021
350000 EQUIPMENT
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c
TSB 21-2152
May 18, 2021
100000 POWER TRAIN
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c
TSB 21-2033
Mar 10, 2021
100000 POWER TRAIN
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c
SSM 49210
Sep 25, 2020
060000 ENGINE AND ENGINE COOLING
Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare fo
TSB 20-2233
Jul 13, 2020
160000 STRUCTURE
This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint wi
TSB 20-2219
Jun 30, 2020
350000 EQUIPMENT
Some 2013-2016 Fusion/MKZ/C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges includ
TSB 20-2219
Jun 30, 2020
100000 POWER TRAIN
Some 2013-2016 Fusion/MKZ/C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges includ
SSM 48858
May 29, 2020
110000 ELECTRICAL SYSTEM
Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems wil
TSB 20-2171
May 18, 2020
220000 SEATS
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may
TSB 20-2171
May 18, 2020
161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may
SSM 48598
Feb 28, 2020
060000 ENGINE AND ENGINE COOLING
2013-2018 C-Max, 2013-2020 Fusion Hybrid/MKZ Hybrid vehicles may exhibit a MIL with Diagnostic Trouble Code (DTC) P0340 and/or P0344. This may occur due to excessive moisture build up in the engine oil. Excess moisture occurs when the vehic
SSM 48598
Feb 28, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
2013-2018 C-Max, 2013-2020 Fusion Hybrid/MKZ Hybrid vehicles may exhibit a MIL with Diagnostic Trouble Code (DTC) P0340 and/or P0344. This may occur due to excessive moisture build up in the engine oil. Excess moisture occurs when the vehic
TSB 19-2207
Jun 28, 2019
060000 ENGINE AND ENGINE COOLING
Some 2013-2017 C-Max/Fusion/MKZ Hybrid/Energi vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P1450, P0456, P0457, P04EE and/or P04EF. This may be due to the sealing capability of th
TSB 19-2207
Jun 28, 2019
100000 POWER TRAIN
Some 2013-2017 C-Max/Fusion/MKZ Hybrid/Energi vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P1450, P0456, P0457, P04EE and/or P04EF. This may be due to the sealing capability of th
tsb18-2216
Jul 20, 2018
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electri
tsb18-2216
Jul 20, 2018
350000 EQUIPMENT
Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electri
16B10
Apr 5, 2016
110000 ELECTRICAL SYSTEM
In some of the affected vehicles, the front control/display interface module (FCDIM) may have been unintentionally programmed for the European market instead of the North American market
Service
Mar 1, 2016
350000 EQUIPMENT
Online automotive service information system for March 2016
Service
Mar 1, 2016
010000 STEERING
Online automotive service information system for March 2016
Service
Mar 1, 2016
110000 ELECTRICAL SYSTEM
Online automotive service information system for March 2016
Service
Mar 1, 2016
130000 VISIBILITY
Online automotive service information system for March 2016
Service
Mar 1, 2016
160000 STRUCTURE
Online automotive service information system for March 2016
SB45275
Aug 7, 2015
350000 EQUIPMENT
FORD: DECREASED SUBWOOFER PERFORMANCE OR VOLUME ON FUSION TITANIUM HYBRIDS. UPDATE THE AUDIO DIGITAL SIGNAL PROCESSING MODULE TO CORRECT PROBLEM *CN
ASI-45220
Jul 1, 2015
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
LINCOLN/FORD: ADVANCE TRAC LAMP OR MALFUNCTION INDICATOR LAMP (MIL) WILL BE ON WITH VARIOUS DIAGNOSTIC TROUBLE CODES (DTC) REGARDING EVAPORATIVE EMISSIONS LEAK DETECTION CONTROL MODULE AND POSSIBLE REPLACEMENT, IF CORROSION IS FOUND. MODE
ASI-45210
Jul 1, 2015
350000 EQUIPMENT
FORD: WHEN SOME VEHICLES ARE IN EV MODE OR GAS ENGINE IS OFF, THERE IS A DECREASED, IN PERFORMANCE AND AUDIO, OF THE SUBWOOFER AND NEEDS LATEST CALIBRATION USING IDS VERSION 96.02 OR HIGHER. MODEL 2014-16 FUSION. *PE
44863
Jul 1, 2015
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROO
ASI-45161
Jun 1, 2015
060000 ENGINE (PWS)
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
44857
Jan 9, 2015
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
FORD: SOME 2015 FORD FUSION VEHICLES BUILT ON OR BEFORE NOV.24, 2014 THAT DOESN'T HAVE MY FORD TOUCH EQUIPPED IN THE VEHICLE MAY NOT BE ABLE TO RESET THE ENGINE OIL LIFE USING THE INSTRUMENT CLUSTER RESET PROCEDURE. *TA.
NHTSA Safety Investigations, FORD FUSION HYBRID
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
DP26004
Opened: Apr 9, 2026
Anti-lock brake system (ABS) Malfunction Indicator Lamp (MIL) illuminated
The Office of Defects Investigation (ODI) received a petition on December 22, 2025, requesting a defect investigation into the hydraulic control unit (HCU) for the Anti-lock Braking System (ABS) on the MY 2010 Ford Fusion Hybrid. The petition alleges that an illuminated ABS MIL is associated with a ... Read more
FORD FUSION HYBRID - All Years Overview
Complete safety history for the FORD FUSION HYBRID across all model years (2013, 2015).
4
Total Recalls
1,587
Total Complaints
1
Investigations
66
Reported Crashes
10
Reported Fires
7
Reported Deaths
FORD FUSION HYBRID - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.