2011 FORD FUSION HYBRID

0 recalls — 166 complaints — 12 TSBs — 4/5 safety rating

No recalls found for this vehicle.

Complaint Statistics

166 total complaints 7 crashes 4 injuries 6 deaths

Top Reported Components

Component	Complaints
STEERING	43
AIR BAGS	34
SERVICE BRAKES	21
ENGINE	12
POWER TRAIN	11
ELECTRICAL SYSTEM	11
ELECTRONIC STABILITY CONTROL (ESC)	8
STRUCTURE:BODY	5
VEHICLE SPEED CONTROL	5
FUEL/PROPULSION SYSTEM	4

Incident date: Nov 20, 2024

The contact owns a 2011 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the steering wheel seized, with the steering assist failure message displayed. The contact stated that the steering wheel became difficult to turn. The vehicle was able to restart. The vehicle was t... Read more

Incident date: Nov 4, 2024

The contact owns a 2011 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the powertrain control module had failed and needed to be ... Read more

Incident date: Nov 4, 2024

Incident date: Aug 18, 2024

The contact owns a 2011 Ford Fusion Hybrid. The contact stated that upon starting the vehicle, the steering wheel became inoperable. The contact drove the vehicle without power steering functionality downhill. The service power steering immediately message was displayed. The contact stated that the ... Read more

Incident date: Jul 14, 2023

The contact owns a 2011 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the steering wheel was difficult to turn and failed to function as needed. Additionally, several unknown warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed w... Read more

Incident date: May 2, 2024

The contact owns a 2011 Ford Fusion Hybrid. The contact stated while driving 10-15 MPH and depressing the brake pedal several times, the vehicle failed to respond. There was no warning light illuminated. The contact drove in a circle and slammed on the brakes, and the vehicle responded. The vehicle ... Read more

Incident date: Nov 24, 2023

The contact owns a 2011 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly. The contact stated that the "Service Power Steering" message was displayed. The vehicle was towed to an independent ... Read more

Incident date: Nov 19, 2022

The contact owns a 2011 Ford Fusion Hybrid. The contact stated that while driving down a hill at approximately 35 MPH, the "Service Power Steering Now" and Service Advance Track" messages were displayed before the power steering malfunctioned and the steering wheel became very difficult to turn in e... Read more

Incident date: Nov 9, 2021

The contact owns a 2011 Ford Fusion Hybrid. The contact stated while driving 30 MPH, the vehicle started shuddering and jerking inadvertently. The accelerator pedal was depressed but the vehicle failed to respond as needed. The power train warning light was illuminated. The contact was able to pull ... Read more

Incident date: Aug 5, 2022

The contact owns a 2011 Ford Fusion Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to the dealer where it was diagnosed that the electric power steering assist needed to be replaced. The manufactur... Read more

Incident date: Jun 30, 2022

The contact owns a 2011 Ford Fusion Hybrid. The contact stated while driving 25 MPH and depressing the brake pedal, the vehicle failed to stop as needed. The contact was informed that the Service Brake warning light illuminated. The vehicle eventually came to a rolling stop as the contact depressed ... Read more

Incident date: Jan 31, 2022

The contact owns a 2011 Ford Fusion Hybrid. The contact stated that after starting the vehicle, the “Power Steering Assist” warning light illuminated and the vehicle was difficult to steer. The vehicle was restarted and the power steering functionality returned however, the failure recurred. The... Read more

Incident date: Jun 1, 2021

The contact owns a 2011 Ford Fusion Hybrid. The contact stated that while driving at an undisclosed speed, the brakes became inoperable. The brake and stabilizer warning lights were illuminated. The LCD screen displayed an electronic braking message. The vehicle was taken to the local dealer however... Read more

Incident date: Nov 6, 2020

TL* THE CONTACT OWNS A 2011 FORD FUSION HYBRID. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP, THE BRAKE PEDAL BECAME VERY HARD TO DEPRESS. THE DRIVER USED THE PARKING BRAKES TO STOP THE VEHICLE. DURING THE FAILURE, THE ABS WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO BILL KNIGHT FORD ... Read more

Incident date: Dec 1, 2019

TL* THE CONTACT OWNS A 2011 FORD FUSION HYBRID. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED AND THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO ROUSH FORD (LOCATED AT 5575 KEIM CIRCLE, COLUMBUS, OH 43228, 614-888-333) WH... Read more

Incident date: Sep 21, 2019

TL* THE CONTACT OWNS A 2011 FORD FUSION HYBRID. THE CONTACT STATED THAT THE FRONT DRIVER'S DOOR WOULD NOT OPEN FROM INSIDE THE VEHICLE. THE CONTACT HAD TO ROLL DOWN THE WINDOW AND OPEN THE DOOR FROM OUTSIDE THE VEHICLE. THE CONTACT CALLED BOULEVARD FORD LINCOLN OF LEWES AT 877-863-6365 (LOCATED AT 1... Read more

Incident date: Mar 1, 2019

TL* THE CONTACT OWNS A 2011 FORD FUSION HYBRID. THE CONTACT STATED THAT THE ABS MODULE HAD A GLITCH THAT CAUSED THE BRAKES TO FAIL WHILE THE VEHICLE WAS IN MOTION. THE ABS INDICATOR WOULD ILLUMINATE WHEN THE FAILURE OCCURRED. THE CONTACT STATED THAT THE SYSTEM WOULD RESET WHEN THE ENGINE WAS TURNED ... Read more

Incident date: Jul 18, 2019

WHILE DRIVING VEH FLASHES "STOP SLOWLY CHECK CHARGING SYSTEM" THEN BEGINS TO SLOW DOWN BY ITSELF OR WONT EVEN MOVE IF YOU ARE ALREADY STOPPED/PARKED. THIS HAS HAPPENED WHILE DRIVING ON THE INTERSTATE BARELY HAVING TIME TO PULL OVER AND STOP OUT OF TRAFFIC BEFORE IT CUTS OFF!!! IT ALSO HAPPENED WHIL... Read more

Incident date: Jun 28, 2019

THE VEHICLE SHOWS AN ERROR ON IGNITION STATING "CHECK ADVANCETRACK" AND THE ABS LIGHT COMES ON. WHEN DRIVING THE VEHICLE IN THIS CONDITION IT HAS MANUAL BRAKES, AND THEY MUST BE PRESSED TO THE FLOOR TO ENGAGE. TURNING OFF THE CAR AND RE-STARTING IT SOMETIMES CLEARS THE ERROR AND I AM ABLE TO DRIVE T... Read more

Incident date: Jul 11, 2019

WHILE DRIVING BETWEEN 40-50 MPH THE VEHICLE SHOWS AN ERROR STATING "STOP SAFELY NOW" AND "CHECK BATTERY CHARGING SYSTEM." COMPLETE LOSS OF ACCELERATION AT THIS POINT, SO GOING UPHILL IS VERY DANGEROUS. STOPPING THE CAR, TURNING IT OFF AND RESTARTING THE VEHICLE CAN MANAGE 1-2 MILES BEFORE THE ERROR ... Read more

Incident date: Jul 11, 2019

Incident date: Jul 12, 2019

MY DASH WARNING LIGHTS FOR THE BRAKE SYSTEM, ADVANCED TRACTION CONTROL, BRAKE FAILURE, AND CHECK ENGINE LIGHT CAME ON ALL OF A SUDDEN AND MY BRAKE PEDAL WENT STRAIGHT TO THE FLOOR WHEN I WAS COMING TO A STOP... ALMOST CAUSING AN ACCIDENT. MY BRAKE PADS AND ROTORS ARE ALL IN GOOD SHAPE. MY TIRES ARE ... Read more

Incident date: Jul 12, 2019

Incident date: Jan 16, 2019

THE BLOWER MOTOR RESISTOR HARNESS HAS TOO MUCH POWER GOING INTO IT CAUSING SEVERAL VEHICLES NOT ONLY MINE TO HAVE A MELTED WIRE AND CONNECTOR REPLACED SEVERAL TIMES AND IT KEEPS OCCURRING DEFINITELY A FIRE HAZARD. IT STARTED AND JANUARY AND IT STILL IS A PROBLEM WITH MY CAR AFTER REPLACING SEVERAL T... Read more

Incident date: Jul 3, 2019

WHILE DRIVING ON FREE WAY FROM COLUMBUS TO PITTSBURGH, WRENCH SYMBOL APPEARED ON THE DASH. AFTER A WHILE, CAR LOST ITS TRANSMISSION POWER IN THE MIDDLE OF THE HIGHWAY WITH AN INDICATION OF "STOP SAFELY NOW" ON DASH BOARD WITH BIG RED TRIANGLE SIGNAL.

Incident date: May 7, 2019

TAKATA RECALL CAMPAIGN NUMBER 19S01. IN RESPONSE TO RECALL-VEHILCE WAS REPAIRED BY HAMMONAHASSET FORD, MADISON, CT. ON THE WAY BACK HOME AFTER PICKING UP THE VEHICLE FROM THE RECALL THE AIR BAG LIGHT ILLUMINATED. ALSO NOTICED THAT GLOVE BOX WAS NOT ALIGNED CORRECTLY AND THE DASHBOARD COMPARTMENT WA... Read more

Incident date: Jun 4, 2019

I WAS DRIVING TO WORK AND A WARNING "SERVICE POWER STEERING" AND "SERVICE ADVANCE TRAC" CAME ON AND THE VEHICLE WAS THEN EXTREMELY DIFFICULT TO STEER. I AM GLAD I WAS NOT GOING AROUND A HIGH SPEED CURVE.

Incident date: May 22, 2019

TL* THE CONTACT OWNS A 2011 FORD FUSION HYBRID. WHILE DRIVING, THE ADVANCETRAC AND POWER STEERING ASSIST WARNING INDICATORS ILLUMINATED. ALSO, THE POWER STEERING MALFUNCTIONED. THE VEHICLE WAS TAKEN TO WYNNE FORD (1020 W MERCURY BLVD, HAMPTON, VA 23666, (757) 838-3673) AND THE CONTACT WAS INFORMED T... Read more

Incident date: May 13, 2019

CHECK POWER STEERING AND ADVTRC LIGHTS COME ON STEERING WHEEL BECAME STIFF AND CAR IS UNDRIVE-ABLE IF THIS WAS TO HAPPEN AT HIGHWAY SPEED YOU BE IN BIG TROUBLE CRASH NO QUESTION LUCKY I WAS PULLING IN TO WALMART WHEN THIS HAPPENED BUT CAR IS UNDRIVEABLE TELL FIX

Incident date: Apr 5, 2019

VEHICLE WAS STATIONARY, I CLOSED THE FRONT DRIVER DOOR AND THE LATCH BROKE AND THE DOOR WOULD NOT STAY CLOSED. I HAD TO PHYSICALLY HOLD THE DOOR SHUT WHILE DRIVING UNTIL IT WAS REPAIRED AT A COST OF OVER 400 DOLLARS. I NOTICED THIS PART HAS BEEN RECALLED ON THE 2013 AND 2014 MODELS. ANY CHANCE THAT ... Read more

Incident date: May 1, 2019

TL* THE CONTACT OWNS A 2011 FORD FUSION HYBRID. WHEN THE VEHICLE WAS STARTED, "STEERING ASSIST FAULT" APPEARED ON THE SCREEN. IN ADDITION, THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR STARTED TO FLASH. THE VEHICLE WAS TOWED TO LARRY H MILLER FORD (11595 6TH AVE, LAKEWOOD, CO 80215) WHERE IT WA... Read more

Incident date: Apr 24, 2019

POWER STEERING FAILURE AFTER WARNING AS VEHICLE WAS STARTED. I WAS ABLE TO DRIVE WITH SUPERHUMAN EFFORT DIRECTLY TO THE NEAREST FORD DEALER IN ESCONDIDO, CALIFORNIA WHERE WE WERE WHEN THE INCIDENT OCCURRED. INTERNET SOURCES INDICATE THAT THIS FAILURE IS COMMON AND WE IDENTIFIED A RECALL RELATED TO T... Read more

Incident date: Apr 24, 2019

Incident date: Apr 16, 2012

WHEN DRIVING IN TORRENTIAL RAIN FOR LONG PERIODS OF TIME WITH THE RAIN SENSING WIPERS ENABLED AND THE WIPERS WERE WIPING NEAR THEIR FASTEST SPEED AND THEY JUST STOP IN THE MIDDLE OF THE WINDSHIELD PUTTING ME IN A SITUATION WHERE I COULD NOT SEE THROUGH THE WINDSHIELD AND I FELT EXTREME DANGER AS I D... Read more

Incident date: Mar 25, 2019

DRIVING IN CITY TRAFFIC, PROBABLY ABOUT 25 MPH AND WENT TO BRAKE AS SOMEONE MERGED INTO MY LANE BUT PEDAL WENT TO THE FLOOR WITH NO RESISTANCE. WARNING LIGHTS WENT OFF ON THE DASH REGARDING BRAKE FAILURE AND ABS AND ADVANCE TRAC. I WAS ABLE TO PULL THE EMERGENCY BRAKE AND MOVE INTO THE MIDDLE TURN L... Read more

Incident date: Mar 12, 2019

TAKATA RECALL. HAVING TROUBLE GETTING FOX FORD IN WAYNESBURG PA TO REPAIR THE RECALL

Incident date: Jan 20, 2019

RED DASH LIGHT SHOWED BRAKE PROBLEM. BRAKES FAILED ENTIRELY.TRAVEWLING ON STREET LESS THAN 10 MPH. CAR WAS TOWED TP DEALER. A MODULE WAS REPLACED. TWO WEEKS LATER RED ABS BRAKE LIGHT WENT ON, BRAKE PEDAL WENT TO FLOOR TO STOP. TRAVELING ON CITY STREET LESS THAN 10 MPH. CAR WAS TOWED TO DEALER.

Incident date: Jan 1, 2017

TAKATA RECALL I HAVE BEEN TRYING TO GET THIS ISSUE FIXED FOR THE PAST 2 YEARS. I HAVE CALLED DEALERSHIPS AND THE FORD CORPORATE MAIN OFFICE AS WELL. AFTER CALLING THE MAIN OFFICE AND OPENING A CLAIM, I RECEIVED A NOTICE IN THE MAIL THAT MY PARTS ARE NOW AVAILABLE. I CALLED THE DEALERSHIP RIGHT AWA... Read more

Incident date: Nov 21, 2017

TAKATA INFLATORS. I HAVE BEEN NOTIFIED BY FORD THAT THERE HAS BEEN A RECALL, I HAVE CALLED DIFFERENT DEALERS TO SCHEDULE A TIME TO PERFORM THE WORK NEEDED TO FIX THE PROBLEM AND ALL THEY HAVE TOLD ME IS THAT THEY DO NOT HAVE THE MATERIALS NEEDED TO COMPLETE THE WORK. THE PERSON I SPOKE TO SAID THAT ... Read more

Incident date: Nov 1, 2018

TAKATA RECALL I HAVE MADE REPEATED VISITS TO MY LOCAL FORD DEALER AND THEY KEEP SAYING THEY HAVE NO REPLACEMENT PARTS FOR THE AIRBAG. ITS ALSO COME BACK NEXT MONTH. NOW THEIR SOLUTION IS TO NOT SIT IN THE PASSENGER SEAT. REALLY? ACCORDING TO YOUR DATA FORD HAS THE LOWEST COMPLETION RATE FOR REPLACIN... Read more

Incident date: Oct 30, 2018

POWER STEERING ASSIST FAULT THIS HAS HAPPENED ON 3 DIFFERENT OCCASIONS AND RESETS AFTER IT HAS SET FOR A PERIOD OF TIME. THE STEERING IS NEAR IMPOSSIBLE TO TURNING. IT HAS ONLY HAPPENED UPON START UP OF THE CAR. THE CAR CAN NOT BE DRIVEN WHILE THIS WARNING IS ACTIVE.

Incident date: Oct 1, 2017

TAKATA RECALL - 1 YEAR AND COUNTING! THE DEALER (SCHULTZ FORD IN NANUET, NY) STILL HAS NO REPLACEMENT PARTS AND WILL NOT HAVE THEM ANYTIME SOON. IF WE WANT A RENTAL CAR WE MUST PUT OUT $1300 PER MONTH AND GET REIMBURSED 4-6 WEEKS LATER, A FINANCIAL HARDSHIP. I THOUGHT THE CLASS ACTION SUIT SETTLE... Read more

Incident date: Sep 12, 2018

I WAS DRIVING RIGHT BEFORE ENTERING THE HIGHWAY WHEN MY BRAKES SUDDENLY WENT OUT AND THE SERVICE ADVANCTRAC AND POWER STEERING LIGHTS CAME ON. I STOPPED MY CAR AT THE LIGHT AND PROCEEDED TO TURN IT OFF AND THEN BACK ON. THE PROBLEM SEEMS TO HAVE WENT AWAY; HOWEVER, THIS IS NOT THE FIRST TIME THIS HA... Read more

Incident date: Sep 12, 2018

Incident date: Sep 6, 2018

WHILE MOVING ON A DRY, ASPHALT, CITY ROAD, APPROACHING A STOP SIGN, THE BRAKE PEDAL WAS DEPRESSED, BUT THE BRAKES DID NOT ENGAGE AT ALL. THE EMERGENCY BRAKE WAS APPLIED TO STOP VEHICLE. THEN SLOWLY MOVING FORWARD AND RETESTING BRAKES PRODUCED THE SAME RESULT. THEN TURNED OFF IGNITION AND RESTARTE... Read more

Incident date: Sep 6, 2018

WHILE DRIVING AT HIGHWAY SPEEDS THE CAR LOST POWER. AFTER PULLING OVER WAS ONLY ABLE TO GO AT SLOW SPEEDS. NO OR LIMITED THROTTLE RESPONSE.

Incident date: Aug 31, 2018

TL* THE CONTACT OWNS A 2011 FORD FUSION HYBRID. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE POWER STEERING FAILED TO OPERATE AND THE POWER STEERING FAULT INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. TH... Read more

Incident date: Aug 24, 2018

THE POWER STEERING ASSIST STOPS WORKING AND IT IS ALMOST IMPOSSIBLE TO STEER THIS HAS HAPPENED ON 2 OCCASIONS IN THE LAST 3 MONTHS. THE DASH DISPLAYS A POWER ASSIST FAULT BUT THERE ARE NO OBD CODES. THIS HAD A RECALL WHICH I HAD THE CAR IN FOR AND SINCE IT HAS HAPPENED A TOTAL OF 3 TIMES SINCE. THES... Read more

Showing 50 of 166 complaints.

NHTSA Safety Ratings — 2011 FORD FUSION HYBRID

2011 Ford Fusion Hybrid 4 DR FWD

Category	Rating
Overall Rating	4 / 5 ★★★★☆
Frontal Crash	3 / 5 ★★★☆☆
Frontal Crash — Driver	3 / 5 ★★★☆☆
Frontal Crash — Passenger	4 / 5 ★★★★☆
Side Crash	4 / 5 ★★★★☆
Side Crash — Driver	5 / 5 ★★★★★
Side Crash — Passenger	3 / 5 ★★★☆☆
Rollover	4 / 5 ★★★★☆
Rollover Risk	10.5%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins — 2011 FORD FUSION HYBRID

12 manufacturer communications from 10 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
060000 ENGINE AND ENGINE COOLING	2
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL	1
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS	1
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY	1
110000 ELECTRICAL SYSTEM	1
140000 AIR BAGS	1
353000 EQUIPMENT:ELECTRICAL	1
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)	1

060000 ENGINE AND ENGINE COOLING

When performing any transmission fluid change or topoff involving MotorcraftA? Premium ATF, MERCONA? V has replaced all versions of MotorcraftA? Premium ATF and can be used going forward. Mixing MotorcraftA? Premium ATF and MERCONA? V in th

010000 STEERING

Some 2010-2012 Fusion/Milan and 2011-2012 MKZ vehicles equipped with a 2.5L or 3.0L engine and electronic power assist steering (EPAS), a remanufactured replacement steering gear (MU2Z-3V504-ARM) is available which is significantly less exp

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Some 2010-2012 Fusion hybrid electric vehicles (HEV), 2010-2011 Milan HEV and 2011-2012 MKZ HEV vehicles may experience reduced electric vehicle operation and increased gasoline engine operation around 10 years of vehicle age and beyond. Th

100001 HYBRID PROPULSION SYSTEM

119810 ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU)

353000 EQUIPMENT:ELECTRICAL

Certain 2010 ??A?A? 2012 Model Year Fusion / MKZ / Milan Hybrid Vehicles Hybrid Battery Reduced Electric Vehicle Operation BECM and PCM Software Update In all the affected vehicles, outdated software may result in reduced EV-only mode perf

140000 AIR BAGS

Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion & MKZ/Zephyr, 2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles Driver & Passenger Airbag Module Quality Control Inspection: Ford Motor Company has determined that

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

Some 2010-2012 Fusion hybrid electric vehicle (HEV), 2010-2011 Milan HEV and 2011-2012 MKZ HEV vehicles may experience reduced electric vehicle operation and increased gasoline engine operation. Do not attempt repairs at this time. Engineer

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROO

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

FORD/LINCOLN: WHEN FLAT TOWING VEHICLE, BATTERY WILL DRAIN, DUE TO MANUAL INSTRUCTION OF KEY REMAINING IN ACCESSORY POSITION. MODEL 2010-13 FUSION, 2010-11 MILAN, 2011-12 MKZ. *PE

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

FUSION HYBRID, LINCOLN MKZ, MERCURY MILAN 2010-2011 MAY EXHIBIT WRENCH LIGHT ON WITH NO DRIVEABILITY CONCERNS, NO DIAGNOSTIC TROUBLE CODE. *LJ

NHTSA Safety Investigations — FORD FUSION HYBRID

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA — Closed — Model Year: 2012

Power Steering Failure

On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles.Â During the PE, ODI received 718 unique claims related to the alleged problem with 598 repo... Read more

PE — Closed — Model Year: 2010

Power Steering Failure

On September 28th, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-011 to investigate claims of power steering assist loss on model year 2010 Ford Fusion vehicles.ODI has received 718 unique claims related to the alleged problem with 598 reports indicating the powe... Read more

FORD FUSION HYBRID — All Years Overview

Complete safety history for the FORD FUSION HYBRID across all model years (2013–2015).

8 Total Recalls

1,555 Total Complaints

2 Investigations

73 Reported Crashes

14 Reported Fires

7 Reported Deaths

FORD FUSION HYBRID — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2020	0	14	View
2019	0	40	View
2018	0	76	View
2017	0	96	View
2016	0	66	View
2015	4	65	View
2014	2	89	View
2013	2	171	View
2012	0	134	View
2011 (current)	0	166
2010	0	638	View

Other FORD Models

Model	Recalls	Complaints
MUSTANG	1,104	11,600	View
RANGER	928	10,371	View
F-350 SD	776	2,363	View
F-450 SD	692	624	View
F-150	692	46,142	View
F-250 SD	638	3,635	View
EXPLORER	624	42,549	View
F-550 SD	578	603	View