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NHTSA Campaign 24V031000

STRUCTURE:BODY:ROOF AND PILLARS

Issued by Ford Motor Company · Reported Jan 19, 2024 · 1,889,110 vehicles affected

What's wrong

Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

Consequence

A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

Remedy

Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

Vehicles affected by this recall

Make Model Year Units
FORD EXPLORER 2011 1,889,110
FORD EXPLORER 2012 1,889,110
FORD EXPLORER 2013 1,889,110
FORD EXPLORER 2014 1,889,110
FORD EXPLORER 2015 1,889,110
FORD EXPLORER 2016 1,889,110
FORD EXPLORER 2017 1,889,110
FORD EXPLORER 2018 1,889,110
FORD EXPLORER 2019 1,889,110

Source: NHTSA Campaign 24V031000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.