2018 FORD E-350
4 recalls, 5 complaints - 16 TSBs
19V466000 Jun 18, 2019
EQUIPMENT
Defect Description
SVO Group Inc. (SVO Group) is recalling certain 2017-2018 Ford E-350 and E-450-based shuttle buses equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be re... Read more
Consequence
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Remedy
SVO Group will work with ASA to notify owners, and ASA will provide a harness relay capacitor module to eliminate the image reversal, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400.
19V342000 May 3, 2019
EXTERIOR LIGHTING:BRAKE LIGHTS
Defect Description
Taylor Made Ambulances is recalling certain 2017-2018 Ford E-350, F-450, E-450, F-550, and GMC G3500-based ambulances equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.
Consequence
If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Remedy
Taylor Made will notify owners and Whelen will replace the brake lights, free of charge. The recall began June 5, 2019. Owners may contact Taylor Made Ambulances customer service at 1-800-468-1310.
19V236000 Mar 26, 2019
EXTERIOR LIGHTING:BRAKE LIGHTS
Defect Description
Excellance, Inc. (Excellance) is recalling certain 2018 Ambulances and Emergency Vehicles built on Ford E-350, E-450, F-650, F-550 4x4, Chevrolet G4500, G4500 Diesel, C3500, G3500, Freightliner M2, International 4300, and Dodge 4500 chassis and equipped with Whelen brake lights. Depending on the sp... Read more
Consequence
If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Remedy
Excellance has notified owners, instructing them to contact Whelen to have the brake lights replaced, free of charge. The recall began on March 21, 2019. Owners may contact Whelen customer service at 1-860-718-2331 or Execellance at 1-256-772-9321.
19V205000 Mar 18, 2019
SEATS
Defect Description
Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions. The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehic... Read more
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy
Quality Van will notify owners and dealers will inspect and repair the foldaway seat, free of charge. The recall began March 21, 2019. Owners may contact Quality Van customer service at 1-800-408-8550.
Complaint Statistics
5 total complaints
1 crashes 2 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| POWER TRAIN | 2 |
| ELECTRICAL SYSTEM | 1 |
| SUSPENSION | 1 |
| SERVICE BRAKES | 1 |
SERVICE BRAKES
Sep 11, 2019
Incident date: Aug 8, 2019
TL* THE CONSUMER OWNS A 2018 FORD E-350. THE CONSUMER STATED THAT WHILE TRAVELING AT A LOW RATE OF SPEED, THE CONSUMER ATTEMPTED TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL; HOWEVER THE VEHICLE FAILED TO OPERATE AS NEEDED. THE VEHICLE INSTEAD ACCELERATE FORWARD WHILE TRAVELING APPROXIMATELY 30... Read more
1 injured
POWER TRAIN
Sep 11, 2019
Incident date: Aug 8, 2019
TL* THE CONSUMER OWNS A 2018 FORD E-350. THE CONSUMER STATED THAT WHILE TRAVELING AT A LOW RATE OF SPEED, THE CONSUMER ATTEMPTED TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL; HOWEVER THE VEHICLE FAILED TO OPERATE AS NEEDED. THE VEHICLE INSTEAD ACCELERATE FORWARD WHILE TRAVELING APPROXIMATELY 30... Read more
1 injured
ELECTRICAL SYSTEM
Mar 9, 2019
Incident date: May 15, 2018
THIS VEHICLE HAS A 12,500 GVWR. WE RECENTLY HAD THIS AT A FORD DEALER FOR A BROKEN LEFT REAR SUSPENSION. THE DEALER WEIGHED THE ENTIRE VEHICLE AND DETERMINED THE TARE WEIGHT TO BE 11,200 LBS. THIS IS A CLASS-C MOTORHOME AND IT WAS COMPLETELY EMPTY OF ANY AND ALL CARGO, NO LIQUIDS, WHICH IS CAPABLE O... Read more
SUSPENSION
Mar 9, 2019
Incident date: May 15, 2018
THIS VEHICLE HAS A 12,500 GVWR. WE RECENTLY HAD THIS AT A FORD DEALER FOR A BROKEN LEFT REAR SUSPENSION. THE DEALER WEIGHED THE ENTIRE VEHICLE AND DETERMINED THE TARE WEIGHT TO BE 11,200 LBS. THIS IS A CLASS-C MOTORHOME AND IT WAS COMPLETELY EMPTY OF ANY AND ALL CARGO, NO LIQUIDS, WHICH IS CAPABLE O... Read more
POWER TRAIN
Apr 6, 2018
Incident date: Apr 4, 2018
I WAS MAKING A 3 POINT TURN, AND WHEN I PUT THE TRUCK INTO REVERSE IT JUMPED FORWARD INSTEAD OF GOING BACKWARD, CAUSING THE VEHICLE TO STRIKE POWER POLE CABLES.
Crash
Technical Service Bulletins, 2018 FORD E-350
16 manufacturer communications from 13 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 100000 POWER TRAIN | 3 |
| 110000 ELECTRICAL SYSTEM | 3 |
| 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) | 2 |
| 353000 EQUIPMENT:ELECTRICAL | 1 |
| 010000 STEERING | 1 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 1 |
| 130000 VISIBILITY | 1 |
| 132000 VISIBILITY:GLASS, SIDE/REAR | 1 |
SSM 52476
Apr 24, 2024
350000 EQUIPMENT
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ini
SSM 52314
Mar 1, 2024
100000 POWER TRAIN
During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the tim
SSM 51854
Aug 10, 2023
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must b
SSM 51854
Aug 10, 2023
102900 POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must b
SSM 51849
Aug 8, 2023
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must b
SAN-Vol1 I1
Jun 8, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical serv
SSM 48130
Aug 9, 2019
130000 VISIBILITY
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid
SSM 48130
Aug 9, 2019
132000 VISIBILITY:GLASS, SIDE/REAR
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid
SSM 48123
Aug 7, 2019
110000 ELECTRICAL SYSTEM
For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA a
SSM 47976
May 10, 2019
100000 POWER TRAIN
On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/tran
SSM 47850
Apr 26, 2019
110000 ELECTRICAL SYSTEM
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr
SSM 47850
Apr 26, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr
SSM 47823
Feb 22, 2019
100000 POWER TRAIN
Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must b
SSM 47824
Feb 22, 2019
110000 ELECTRICAL SYSTEM
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ma
SSM 47522
Sep 17, 2018
010000 STEERING
Some 2018 E-350/E-450 vehicles built on 23-Jul-2018 and through 24-Jul-2018 may exhibit increased steering effort, excessive power steering noise, and/or discolored power steering fluid. This may be caused by excessively aerated power steer
SSM 47009
Jan 10, 2018
353000 EQUIPMENT:ELECTRICAL
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a
NHTSA Safety Investigations, FORD E-350
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
RQ24003
Opened: Feb 27, 2024 , Closed: May 11, 2026
Loss of Power Brake/Steering Assist Post Recall 22V089 Inspection.
The Office of Defects Investigation (ODI) opened Recall Query (RQ) 24003 on February 27, 2024, to evaluate the scope and remedy effectiveness of NHTSA recall 24V097. On February 16, 2022, Ford Motor Company (Ford) issued a safety recall, NHTSA recall 22V089, for certain 2021-2022 Ford E-350 and E-45... Read more
PE18010
Opened: Aug 21, 2018 , Closed: Jul 16, 2019
Internal transmission failure
By letter dated June 10, 2019, Ford Motor Company notified the Office of Defects Investigation (ODI) of a safety defect that may exist in certain model year (MY) 2009 through 2016 Ford Econoline vehicles equipped with a 5R110W transmission. Following the receipt of consumer complaints alleging trans... Read more
PE09055
Opened: Dec 7, 2009 , Closed: Apr 21, 2010
HVAC Switch Failures
ODI has received 1 complaint and reports from 4 transportation fleets alleging 182 switch failures.Each fleet operates mini buses built on a Ford E350 or E450 cutaway chassis.The OEM HVAC blower switches have melted, smoked, burned or experienced open flame and become inoperable on vehicles in each ... Read more
PE02070
Opened: Oct 1, 2002 , Closed: Jan 9, 2003
ALLEGED BRAKE HOSE FAILURES
FORD HAS RECEIVED NO OWNER REPORTS OF FAILURE, OTHER THAN THE FOUR ODI REPORTS THAT CAME FROM A SINGLE FLEET IN NEW YORK STATE.FORD ALSO REPORTS THAT IT HAS RECEIVED NO FIELD REPORTS AND DID NOT IDENTIFY ANY WARRANTY CLAIMS ALLEGING THE SUBJECT PROBLEM.FORD ESTIMATES THAT THE 86,910 SUBJECT VEHICLES... Read more
EA02018
Opened: Aug 19, 2002 , Closed: Aug 22, 2003
RAPID TIRE DEFLATION
THIS INVESTIGATION WAS OPENED ON CERTAIN FORD PICKUP TRUCKS AND VANS TO EVALUATE THE EFFECTS OF A VALVE STEM EJECTION (WITH RAPID AIR LOSS) AND A SLOW LEAKING VALVE STEM ON VEHICLE HANDING.DURING THE INVESTIGATION, ODI EVALUATED OVER 1,100 COMPLAINTS AND WARRANTY CLAIMS, CONDUCTED VEHICLE DYNAMIC TE... Read more
FORD E-350 - All Years Overview
Complete safety history for the FORD E-350 across all model years (1991, 2027).
306
Total Recalls
1,362
Total Complaints
5
Investigations
68
Reported Crashes
65
Reported Fires
10
Reported Deaths
FORD E-350 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2027 | 1 | 0 | View |
| 2026 | 1 | 0 | View |
| 2025 | 1 | 2 | View |
| 2024 | 1 | 2 | View |
| 2023 | 2 | 3 | View |
| 2022 | 3 | 20 | View |
| 2021 | 6 | 30 | View |
| 2020 | 0 | 2 | View |
| 2019 | 0 | 4 | View |
| 2018 (current) | 4 | 5 | |
| 2017 | 4 | 17 | View |
| 2016 | 3 | 5 | View |
| 2015 | 2 | 10 | View |
| 2014 | 11 | 23 | View |
| 2013 | 8 | 32 | View |
| 2012 | 11 | 22 | View |
| 2011 | 19 | 19 | View |
| 2010 | 17 | 21 | View |
| 2009 | 26 | 11 | View |
| 2008 | 31 | 56 | View |
| 2007 | 34 | 23 | View |
| 2006 | 38 | 76 | View |
| 2005 | 14 | 80 | View |
| 2004 | 11 | 70 | View |
| 2003 | 7 | 59 | View |
| 2002 | 4 | 61 | View |
| 2001 | 4 | 59 | View |
| 2000 | 6 | 63 | View |
| 1999 | 8 | 77 | View |
| 1998 | 7 | 70 | View |
| 1997 | 4 | 96 | View |
| 1996 | 3 | 59 | View |
| 1995 | 3 | 93 | View |
| 1994 | 5 | 60 | View |
| 1993 | 3 | 53 | View |
| 1992 | 3 | 51 | View |
| 1991 | 1 | 22 | View |
| 1989 | 0 | 2 | View |
| 1988 | 0 | 2 | View |
| 1986 | 0 | 1 | View |
| 1983 | 0 | 1 | View |