2002 CHEVROLET ASTRO

3 recalls — 50 complaints

06E043000 May 19, 2006
FUEL SYSTEM, GASOLINE
CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
Remedy: HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
88,303 vehicles affected
06E026000 Mar 23, 2006
EXTERIOR LIGHTING
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Remedy: PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
61,944 vehicles affected
05V099000 Mar 14, 2005
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
ON CERTAIN MINIVANS, THE MULTIFUNCTION SWITCH MAY DEVELOP AN OPEN CIRCUIT CONDITION IN THE STOP LAMP OR HAZARD LAMP CIRCUIT THAT RESULTS IN THE STOP LAMPS AND HAZARD LAMPS BEING INOPERATIVE.
Remedy: DEALERS WILL REPLACE THE HAZARD WARNING FLASHER SWITCH AND APPLY SPECIAL GREASE TO THE CONTACTS AT THE TIME OF INSTALLATION OF THE MODULE FREE OF CHARGE. THE REPAIR WOULD BE USED IN VEHICLES IN WHICH THE HAZARD SLIDER BUTTON IS STILL MOVABLE. IF A VEHICLE HAS A HAZARD SLIDER BUTTON THAT IS NOT MOVABLE (FROZEN), THE ENTIRE MULTIFUNCTION SWITCH WILL BE REPLACED. THE RECALL BEGAN ON APRIL 13, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463.
77,055 vehicles affected
VEHICLE SPEED CONTROL:THROTTLE Oct 26, 2022
The contact owns a 2002 Chevrolet Astro. The contact stated that while driving at an undetermined speed, the accelerator throttle cable fractured in the stuck open position, causing the vehicle to accelerate to approximately 100 MPH independently. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and notified of the failure. The approximate failure mileage was 258,300.
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL Oct 26, 2022
The contact owns a 2002 Chevrolet Astro. The contact stated that while driving at an undetermined speed, the accelerator throttle cable fractured in the stuck open position, causing the vehicle to accelerate to approximately 100 MPH independently. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and notified of the failure. The approximate failure mileage was 258,300.
TIRES Jan 19, 2021
GOODYEAR VIVA 3 TIRES SUFFERED STONE PUNCTURES. TIRE SIZE 215/75R15. BOUGHT TWO NEW ONES 10/5/16 AND TWO MORE NEW ONES 3/7/17. THIS VEHICLE IS INFREQUENTLY DRIVEN AND ONLY OCCASIONALLY ON COUNTY MAINTAINED GRAVEL ROADS. ONLY DROVE 18300 MILES BEFORE FIRST STONE PUNCTURE 9/27/20. SECOND STONE PUNCTURE OCCURRED WITH ONLY 12/17/20 WITH 15800 MILES ON THAT TIRE. THIRD STONE PUNCTURE OCCURRED 1/17/20 WITH 16200 MILES. DOT NUMBER MD36JK1R4116 FOR TIRES BOUGHT 13/7/17. DOT NUMBER MD36JK1R1216 FOR TIRES BOUGHT 10/5/16.
AIR BAGS Oct 20, 2020
WHILE VEHICLE WAS BEING DRIVEN.THE ALERT WARNING LIGHT FOR THE AIR BAGS ILLUMINATED. I WAS AFRAID TO DRIVE THE VEHICLE DUE TOO THE AIR BAG INFLATOR MIGHT RUPTURE OR UNDERINFLATE. IN THE EVENT OF A CRASH. AN UNDERINFLATED AIR BAG MAY NOT PROPERLY PROTECT THE OCCUPANT. THIS SCENARIO INCREASES THE RISK OF SERIOUS INJURY OR DEATH.
VISIBILITY/WIPER Aug 4, 2017
WHEN RAINING WIDSHIELD WIPERS DONT WORK AS DIRECTED, THEY DO WHAT THEY WANT. THEY STAY ON AFTER SHUTTING THEM OFF. AND DOOR LOCKS LOCK AND UNLOCK REPEATEDLY. WIPERS ALSO SHUT OFF IN THE MIDDLE OF LINE OF SIFHT INTERMITTENTLY. NEVER WORKS CORRECTLY
ELECTRICAL SYSTEM Aug 4, 2017
WHEN RAINING WIDSHIELD WIPERS DONT WORK AS DIRECTED, THEY DO WHAT THEY WANT. THEY STAY ON AFTER SHUTTING THEM OFF. AND DOOR LOCKS LOCK AND UNLOCK REPEATEDLY. WIPERS ALSO SHUT OFF IN THE MIDDLE OF LINE OF SIFHT INTERMITTENTLY. NEVER WORKS CORRECTLY
EXTERIOR LIGHTING Jun 1, 2016
TL* THE CONTACT OWNS A 2002 CHEVROLET ASTRO. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE BRAKE LIGHTS AND HAZARD LIGHTS FAILED. THE CONTACT STATED THAT IF THE BRAKE PEDAL WAS DEPRESSED AND THE HAZARD LIGHT SWITCH WAS MOVED AROUND THE LIGHTS WOULD FUNCTION AS INTENDED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V099000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 07/13/16*LJ THE CONSUMER STATED THE BRAKE LIGHTS ONLY WORKED, IF THE HAZARD LIGHT SWITCH WAS FORCED TO ONE SIDE AND HELD IN PLACE. UPDATED 07/13/16.*JB
SERVICE BRAKES Apr 19, 2015
I GOT IN MY VAN TO DRIVE TO A STORE AND THE BRAKE PEDAL WENT RIGHT TO THE FLOOR. THERE WAS BRAKE FLUID LEAKING FROM NEAR THE REAR TIRE. THE STEEL HARD BRAKE LINE RUNNING FROM THE ABS UNIT TO THE REAR AXLE IS RUSTED THROUGH AND IS LEAKING. THIS WAS A SUDDEN EVENT. ALSO THE FUEL LINES LOOK TO BE JUST AS BAD. I'M SURE STAINLESS STEEL LINES WOULD NOT HAVE ADDED MUCH TO THE VEHICLES COST AND WOULD HAVE PREVENTED THIS HAZARD AND EXPENSE. *TR
SEAT BELTS Jan 26, 2015
TL* THE CONTACT OWNS A 2002 CHEVROLET ASTRO. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT WEBBING FAILED TO LOCK AND WAS ABLE TO BE PULLED FROM THE HOUSING. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 325,000.
STEERING Aug 6, 2014
I WAS DRIVING AND ALL OF A SUDDEN, THE DASH LIGHTS WENT OUT AND THE CAR DIED. I LOST POWER STEERING, AND I COASTED TO THE SIDE OF THE ROAD. COME TO FIND OUT THE FUSE BOX WAS HOT AND THERE WAS A FEW FUSES THAT WERE BLOWN. I REPLACE THE BLOWN FUSES AND DROVE HOME. WHEN I GOT HOME AND TURNED OFF THE VAN, I COULDN'T GET IT START I LOOKED AT THE SAME FUSE AND THEY WERE BLOWN AGAIN. THE VAN NOW SITS IN THE DRIVEWAY TILL I FIGURE THIS OUT. BECAUSE IT IS TOO DANGEROUS TO DRIVE. *TR
ELECTRONIC STABILITY CONTROL (ESC) Aug 6, 2014
I WAS DRIVING AND ALL OF A SUDDEN, THE DASH LIGHTS WENT OUT AND THE CAR DIED. I LOST POWER STEERING, AND I COASTED TO THE SIDE OF THE ROAD. COME TO FIND OUT THE FUSE BOX WAS HOT AND THERE WAS A FEW FUSES THAT WERE BLOWN. I REPLACE THE BLOWN FUSES AND DROVE HOME. WHEN I GOT HOME AND TURNED OFF THE VAN, I COULDN'T GET IT START I LOOKED AT THE SAME FUSE AND THEY WERE BLOWN AGAIN. THE VAN NOW SITS IN THE DRIVEWAY TILL I FIGURE THIS OUT. BECAUSE IT IS TOO DANGEROUS TO DRIVE. *TR
ELECTRICAL SYSTEM Aug 6, 2014
I WAS DRIVING AND ALL OF A SUDDEN, THE DASH LIGHTS WENT OUT AND THE CAR DIED. I LOST POWER STEERING, AND I COASTED TO THE SIDE OF THE ROAD. COME TO FIND OUT THE FUSE BOX WAS HOT AND THERE WAS A FEW FUSES THAT WERE BLOWN. I REPLACE THE BLOWN FUSES AND DROVE HOME. WHEN I GOT HOME AND TURNED OFF THE VAN, I COULDN'T GET IT START I LOOKED AT THE SAME FUSE AND THEY WERE BLOWN AGAIN. THE VAN NOW SITS IN THE DRIVEWAY TILL I FIGURE THIS OUT. BECAUSE IT IS TOO DANGEROUS TO DRIVE. *TR
TIRES May 1, 2014
TL* THE CONTACT OWNS A 2002 CHEVROLET ASTRO EQUIPPED WITH GREMAX MAX 5000 TIRES (N/A), SIZE 215/75R15 AND THE DOT WAS JEHKDVP2312. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, THE FRONT PASSENGER SIDE TIRE BLEW OUT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 142,057.
ELECTRICAL SYSTEM Oct 7, 2013
VEHICLE LOST ALL ELECTRICAL POWER TO EVERY SYSTEM THAT IS CONTROLLED BY THE IGNITION BEING TURNED ON. DRIVER WAS IN THE PROCESS OF MAKING A U-TURN AROUND A CURBING ISLAND IN THE DIVIDED TRAFFIC ROAD WHEN ALL ELECTRICAL WAS INTERRUPTED WHILE THE STEERING WHEEL WAS TURNED ALL THE WAY TO THE LEFT. CONDITION CAUSED STEERING TO BECOME DIFFICULT, BRAKE PEDAL WENT CLEAR TO THE FLOOR, AIR CONDITIONING AND RADIO AND HEADLIGHTS ALL WENT OFF. CONDITION WAS REPEATABLE WITH EXCEPTION OF BRAKE PEDAL, EACH TIME STEERING WAS TURNED TO THE LEFT. INSPECTION UNDER VEHICLE FOUND THAT MAIN POWER CABLE IS ROUTED ACROSS FRONT SIDE OF MAIN FRAME MOTOR MOUNT MEMBER. THERE WAS A SLIGHT CURVE IN THE WAY THE WIRE WAS ROUTED AND EACH TIME THE STEERING WAS TURNED TO THE LEFT, THE INNER TIE ROD END FOR THE RIGHT WHEEL CAME IN CONTACT WITH THE WIRE HARNESS. AFTER MANY MILES, THE PROTECTIVE COVER AND THEN THE ACTUAL WIRE INSULATION WAS RUBBED THROUGH. THIS CAUSED A DIRECT SHORT TO GROUND THROUGH THE STEERING PARTS OF ALL (SWITCHED WHILE RUNNING) ELECTRICAL COMPONENTS OF THE VEHICLE. PROBLEM WAS CORRECTED BY TAPING THE WIRE INSULATION, THEN TAPING THE PROTECTIVE COVERING. I THEN HAD TO FABRICATE A BRACKET TO SCREW TO THE STEEL CRUMPLE MEMBER TO HOLD THE HARNESS BACK FROM THE STEERING LINKAGE. *TR
SERVICE BRAKES Oct 7, 2013
VEHICLE LOST ALL ELECTRICAL POWER TO EVERY SYSTEM THAT IS CONTROLLED BY THE IGNITION BEING TURNED ON. DRIVER WAS IN THE PROCESS OF MAKING A U-TURN AROUND A CURBING ISLAND IN THE DIVIDED TRAFFIC ROAD WHEN ALL ELECTRICAL WAS INTERRUPTED WHILE THE STEERING WHEEL WAS TURNED ALL THE WAY TO THE LEFT. CONDITION CAUSED STEERING TO BECOME DIFFICULT, BRAKE PEDAL WENT CLEAR TO THE FLOOR, AIR CONDITIONING AND RADIO AND HEADLIGHTS ALL WENT OFF. CONDITION WAS REPEATABLE WITH EXCEPTION OF BRAKE PEDAL, EACH TIME STEERING WAS TURNED TO THE LEFT. INSPECTION UNDER VEHICLE FOUND THAT MAIN POWER CABLE IS ROUTED ACROSS FRONT SIDE OF MAIN FRAME MOTOR MOUNT MEMBER. THERE WAS A SLIGHT CURVE IN THE WAY THE WIRE WAS ROUTED AND EACH TIME THE STEERING WAS TURNED TO THE LEFT, THE INNER TIE ROD END FOR THE RIGHT WHEEL CAME IN CONTACT WITH THE WIRE HARNESS. AFTER MANY MILES, THE PROTECTIVE COVER AND THEN THE ACTUAL WIRE INSULATION WAS RUBBED THROUGH. THIS CAUSED A DIRECT SHORT TO GROUND THROUGH THE STEERING PARTS OF ALL (SWITCHED WHILE RUNNING) ELECTRICAL COMPONENTS OF THE VEHICLE. PROBLEM WAS CORRECTED BY TAPING THE WIRE INSULATION, THEN TAPING THE PROTECTIVE COVERING. I THEN HAD TO FABRICATE A BRACKET TO SCREW TO THE STEEL CRUMPLE MEMBER TO HOLD THE HARNESS BACK FROM THE STEERING LINKAGE. *TR
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT Aug 15, 2012
RECENTLY I TOOK MY VAN TO A DEALER BECAUSE THE KNOB ON THE A/C FAN MELTED OFF IT COST 600 DLRS IN REPAIRS THE HVAC KNOB HAD MELTED OFF ALSO THE CONNECTOR AND RESISTOR HAD BURNED OUT . THE ENTIRE WIRING HARNESS WAS MELTED TOGETHER. NO FUSE BLEW TO PREVENT HIS FORM HAPPENING WE ARE NOT SURE WHAT CAUSED THIS TO OCCUR. MY CONCERN IS THAT THIS COULD HAVE CAUSED A FIRE IN THE DASH WHILE I WAS DRIVING RESULTING IN SEVERE INJURY ACCIDENT OR EVEN DEATH. PLEASE CONTACT ME IF THERE WAS A RECALL I MISSED OR IF THERE IS ANY INFORMATION AS TO WHY THIS HAPPENED. THANK YOU FOR YOUR TIME CONCERN CHEVY OWNER. *TR
ELECTRICAL SYSTEM Aug 15, 2012
RECENTLY I TOOK MY VAN TO A DEALER BECAUSE THE KNOB ON THE A/C FAN MELTED OFF IT COST 600 DLRS IN REPAIRS THE HVAC KNOB HAD MELTED OFF ALSO THE CONNECTOR AND RESISTOR HAD BURNED OUT . THE ENTIRE WIRING HARNESS WAS MELTED TOGETHER. NO FUSE BLEW TO PREVENT HIS FORM HAPPENING WE ARE NOT SURE WHAT CAUSED THIS TO OCCUR. MY CONCERN IS THAT THIS COULD HAVE CAUSED A FIRE IN THE DASH WHILE I WAS DRIVING RESULTING IN SEVERE INJURY ACCIDENT OR EVEN DEATH. PLEASE CONTACT ME IF THERE WAS A RECALL I MISSED OR IF THERE IS ANY INFORMATION AS TO WHY THIS HAPPENED. THANK YOU FOR YOUR TIME CONCERN CHEVY OWNER. *TR
EQUIPMENT ADAPTIVE/MOBILITY Aug 15, 2012
RECENTLY I TOOK MY VAN TO A DEALER BECAUSE THE KNOB ON THE A/C FAN MELTED OFF IT COST 600 DLRS IN REPAIRS THE HVAC KNOB HAD MELTED OFF ALSO THE CONNECTOR AND RESISTOR HAD BURNED OUT . THE ENTIRE WIRING HARNESS WAS MELTED TOGETHER. NO FUSE BLEW TO PREVENT HIS FORM HAPPENING WE ARE NOT SURE WHAT CAUSED THIS TO OCCUR. MY CONCERN IS THAT THIS COULD HAVE CAUSED A FIRE IN THE DASH WHILE I WAS DRIVING RESULTING IN SEVERE INJURY ACCIDENT OR EVEN DEATH. PLEASE CONTACT ME IF THERE WAS A RECALL I MISSED OR IF THERE IS ANY INFORMATION AS TO WHY THIS HAPPENED. THANK YOU FOR YOUR TIME CONCERN CHEVY OWNER. *TR
SERVICE BRAKES Jul 28, 2012
ABS WAS ACTIVATED AT SLOW SPEEDS CAUSING A SUBSTANTIAL DROP IN BRAKING POWER. *TR
ELECTRICAL SYSTEM May 15, 2012
TL* THE CONTACT OWNS A 2002 CHEVROLET ASTRO VAN. THE CONTACT STATED WHEN THE VEHICLE WAS SHIFTED INTO PARK SHE NOTICED THERE WAS SMOKE AND FIRE BEHIND THE STEERING WHEEL. THERE WAS ALSO A MINOR EXPLOSION. THE FIRE DEPARTMENT WAS NOTIFIED AND STATED THAT AN ELECTRICAL WIRE STARTED THE FIRE. A REPORT WAS FILED AND THE FAILURE WAS NOT DIAGNOSED NOR TOWED FROM THE CONTACTS RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE AND THE CURRENT MILEAGE WAS 170,000. UPDATED 8/23/12
Fire
SERVICE BRAKES, HYDRAULIC Oct 24, 2011
ABS COMING ON AT VERY LOW SPEEDS ON DRY PAVEMENT (UNDER 5MPH/8KMH). IT DOESN'T DO IT EVERY TIME, BUT QUITE OFTEN AT LOW SPEEDS, LIKE COMING TO A RED LIGHT, STOP SIGN OR PARKING. OF COURSE, THERE IS NO NEED FOR THE ABS COME ON AT SUCH LOW SPEEDS AND ESPECIALLY NOT ON DRY PAVEMENT. *TR
ELECTRICAL SYSTEM Oct 24, 2011
ABS COMING ON AT VERY LOW SPEEDS ON DRY PAVEMENT (UNDER 5MPH/8KMH). IT DOESN'T DO IT EVERY TIME, BUT QUITE OFTEN AT LOW SPEEDS, LIKE COMING TO A RED LIGHT, STOP SIGN OR PARKING. OF COURSE, THERE IS NO NEED FOR THE ABS COME ON AT SUCH LOW SPEEDS AND ESPECIALLY NOT ON DRY PAVEMENT. *TR
ELECTRONIC STABILITY CONTROL (ESC) Oct 24, 2011
ABS COMING ON AT VERY LOW SPEEDS ON DRY PAVEMENT (UNDER 5MPH/8KMH). IT DOESN'T DO IT EVERY TIME, BUT QUITE OFTEN AT LOW SPEEDS, LIKE COMING TO A RED LIGHT, STOP SIGN OR PARKING. OF COURSE, THERE IS NO NEED FOR THE ABS COME ON AT SUCH LOW SPEEDS AND ESPECIALLY NOT ON DRY PAVEMENT. *TR
SERVICE BRAKES, HYDRAULIC Oct 21, 2011
TL* THE CONTACT OWNS A 2002 CHEVROLET ASTRO. THE CONTACT STATED THAT THE FRONT BRAKE LINES WERE RUSTED. THE ABS UNIT WAS NOT WORKING PROPERLY AND THE REAR BRAKES HAD ALREADY FAILED. THE VEHICLE WAS NOT INSPECTED BY THE DEALER BUT WAS REPAIRED BY THE CONTACT. THE CURRENT MILEAGE WAS 79,000 AND THE FAILURE MILEAGE WAS UNKNOWN.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Oct 21, 2011
TL* THE CONTACT OWNS A 2002 CHEVROLET ASTRO. THE CONTACT STATED THAT THE FRONT BRAKE LINES WERE RUSTED. THE ABS UNIT WAS NOT WORKING PROPERLY AND THE REAR BRAKES HAD ALREADY FAILED. THE VEHICLE WAS NOT INSPECTED BY THE DEALER BUT WAS REPAIRED BY THE CONTACT. THE CURRENT MILEAGE WAS 79,000 AND THE FAILURE MILEAGE WAS UNKNOWN.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Mar 12, 2010
TL* THE CONTACT OWNS A 2002 CHEVROLET ASTRO VAN. WHEN DRIVING AT LOW SPEEDS THE ANTI-LOCK BRAKING SYSTEM WOULD ACTIVATE WITHOUT WARNING, INCREASING THE VEHICLE'S STOPPING DISTANCE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 76,000. UPDATED 5/12/10 *CN UPDATED 06/18/10.*JB
STEERING Mar 2, 2010
TL*THE CONTACT OWNS A 2002 CHEVROLET ASTRO VAN. THE CONTACT STATED THAT WHILE DRIVING IN RESERVE AT APPROXIMATELY 5 MPH, THE BRAKES AND THE POWER STEERING MALFUNCTIONED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE MECHANIC COULD NOT REMEDY THE PROBLEM. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 25,000.
SERVICE BRAKES, HYDRAULIC Mar 2, 2010
TL*THE CONTACT OWNS A 2002 CHEVROLET ASTRO VAN. THE CONTACT STATED THAT WHILE DRIVING IN RESERVE AT APPROXIMATELY 5 MPH, THE BRAKES AND THE POWER STEERING MALFUNCTIONED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE MECHANIC COULD NOT REMEDY THE PROBLEM. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 25,000.
VEHICLE SPEED CONTROL Jan 15, 2010
TL*THE CONTACT OWNS A 2002 CHEVROLET ASTRO VAN. WHILE DRIVING 30 TO 35 MPH, THE VEHICLE BEGAN ACCELERATING ON ITS OWN. THE VEHICLE WOULD NOT SLOW DOWN BY APPLYING THE BRAKES WHICH FORCED THE CONTACT TO SHIFT GEARS INTO NEUTRAL AND THEN INTO THIRD GEAR. WITHIN A FEW MINUTES, THE CONTACT WAS ABLE TO SLOW DOWN THE VEHICLE ENGAGING THE BRAKE PEDAL AND SHUT THE ENGINE OFF. THE CONTACT WAS INFORMED TO ENGAGE THE ACCELERATOR PEDAL TO LOOSEN THE THROTTLE; HOWEVER, WHEN HE RESTARTED THE VEHICLE THE RPM'S INCREASED RAPIDLY. THE POLICE HELPED THE CONTACT PUSH THE VEHICLE ONTO THE EMERGENCY LANE. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE RAPID ACCELERATION WAS DUE TO A FRAYED ACCELERATOR CABLE. THE DEALER REPLACED THE ACCELERATOR CABLE AND ADJUSTED THE IDLE AND THROTTLE PLATE. THE VEHICLE IS DRIVING NORMALLY. THE CONTACT REQUESTED THE PARTS FROM THE DEALER WHO STATED THAT THEY WERE NOT LONGER AVAILABLE. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK SINCE A CRASH COULD HAVE OCCURRED. THE FAILURE MILEAGE WAS 172,777.
EXTERIOR LIGHTING Apr 6, 2009
HAZARD LIGHTS STOP WORKING AND CAUSES THE TRAILER LIGHTS NOT TO WORK( NO LEFT TURN, RIGHT TURN OR BRAKES TO TRAILER HARNESS). SIGNALS AND BRAKES ON VAN WORKS OKAY BUT NO HAZARDS. *TR
SERVICE BRAKES, HYDRAULIC Feb 24, 2009
TL. CONTACT OWNS A 2002 CHEVY ASTRO VAN. CURRENT MILEAGE WAS 97,000 AND FAILURE MILEAGE WERE 50,000. CONTACT STATED UPON PURCHASING THE VEHICLE FROM ENTERPRISE CAR RENTAL THE BRAKES HAVE BEEN BAD. CONTACT STATED THAT THE VEHICLE HAS BEEN IN THE SHOP OVER 20 TIME MOST OF THE TIME FOR THE BRAKES. CONTACT HAS CRASH THE DUE TO THE BRAKES ON THE VEHICLE. CONTACT FEELS THATTHE VEHICLE WAS A LEMON UPON PURCHASE AND DOES NOT FEEL THIS VEHICLE SHOULD BE ON THE ROAD. JO
Crash 1 injured
STRUCTURE:FRAME AND MEMBERS Feb 10, 2009
2002 CHEVY ASTRO VAN IDLER ARM PULLED THROUGH THE FRAME OF THE FRONT RIGHT PORTION RESULTING IN PARTIAL STEERING FAILURE ON FEBRUARY 1, 2009. UPON INSPECTION BY HALLEEN CHEVROLET SERVICE DEPARTMENT IT WAS DETERMINED THAT NOT ONLY HAD THE FRONT RIGHT IDLER ARM BROKEN THROUGH THE FRAME BUT THE FRONT LEFT IDLER ARM WAS ALSO IN DANGER OF BREAKING THROUGH. THIS WOULD RESULT IN COMPLETE STEERING FAILURE. THE SERVICE DEPARTMENT AT THE DEALERSHIP DETERMINED THAT THE VEHICLE NEEDED A COMPLETE FRAME REPLACEMENT. *TR
STEERING Feb 10, 2009
2002 CHEVY ASTRO VAN IDLER ARM PULLED THROUGH THE FRAME OF THE FRONT RIGHT PORTION RESULTING IN PARTIAL STEERING FAILURE ON FEBRUARY 1, 2009. UPON INSPECTION BY HALLEEN CHEVROLET SERVICE DEPARTMENT IT WAS DETERMINED THAT NOT ONLY HAD THE FRONT RIGHT IDLER ARM BROKEN THROUGH THE FRAME BUT THE FRONT LEFT IDLER ARM WAS ALSO IN DANGER OF BREAKING THROUGH. THIS WOULD RESULT IN COMPLETE STEERING FAILURE. THE SERVICE DEPARTMENT AT THE DEALERSHIP DETERMINED THAT THE VEHICLE NEEDED A COMPLETE FRAME REPLACEMENT. *TR
STRUCTURE:BODY Jan 15, 2009
BACK DOOR HANDLE BROKE OFF THE VAN CANNOT GET IN THE BACK OF THE 2002 ASTRO VAN. *TR
SERVICE BRAKES, HYDRAULIC Nov 10, 2008
ON MARCH 26, 2008, I TOOK MY 2002 CHEVY ASTRO VAN TO BE SERVICED. MILEAGE 93,829,I HAD NO BRAKES. THE MASTER CYLINDER WAS DETERMINED TO BE THE CAUSE OF THE FAILURE AND WAS REPLACED. ON APRIL 12, 2008, ONCE AGAIN I HAD NO BRAKES, THIS TIME IT RESULTED IN ME GETTING INTO AND ACCIDENT. I TOOK THE VAN BACK TO THE SAME REPAIR SHOP. WHEN THEY PUT IT ON THE LIFT THEY SAID THE WHOLE BRAKING SYSTEM WAS MELTED UNTIL THE POINT OF THE HOSE BURSTING. HE SAID HE NEVER SAW ANYTHING LIKE THIS IN HIS 20 YEARS OF SERVICE. THEY DID NOT WANT TO TOUCH IT STATING IT WAS NOW A LIABILITY TO THEM AND DIRECTED ME TO CHEVY. CHEVY CONCURRED, FOUR DIFFERENT PEOPLE SAID THEY HAVE NEVER SEEN OR HAVE A CLUE AT WHAT CAUSED THIS. THEY CALLED IN GM, WHO ALSO NEVER HAD SEEN THIS, BUT BOUNCED THE BLAME ON A QUESTIONABLY INSTALLED MASTER CYLINDER. CHEVY SAID THEY CAN REPLACE THE WHOLE BRAKING SYSTEM BECAUSE THEY DO NOT KNOW WHAT IS WRONG, BUT SINCE THEY DO NOT KNOW WHAT CAUSED THIS OR WHY FUSES DIDN'T BLOW TO PREVENT IT, IT COULD HAPPEN AGAIN. WE HIRED OUR OWN CAR CONSULTANT TO LOOK AT THE VAN, HE TOO HAS NEVER SEEN OR HEARD OF ANYTHING LIKE THIS. THE HEAT AND MELTED BRAKE LINES RAN CLOSER THAN 1/4 INCH AWAY FROM THE GAS TANK. I DO NOT WANT TO TAKE THE RISK OF DRIVING AGAIN WITH MY CHILDREN AND LOOSING BRAKES OR POSSIBLY IGNITING THE GAS TANK. *TR
Crash
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH Jun 17, 2008
TL*THE CONTACT OWNS A 2002 CHEVROLET ASTRO. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE INSPECTION, THE CONTACT WAS INFORMED THAT HIS EXTERIOR LIGHTING/BRAKE LIGHT SWITCHES WERE INOPERATIVE. HE CALLED THE DEALER IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 05V099000 (EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH). THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED IN THE RECALL ALTHOUGH THE FAILURES WERE IDENTICAL. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 70,000.
POWER TRAIN:AUTOMATIC TRANSMISSION May 1, 2008
DRIVING ON 3 LANE INTERSTATE AT 70 MPH WHEN TRANSMISSION FAILED(SUN GEAR SHELL IN 4L60E TRANSMISSION). EARLY AM WITH LITTLE TRAFFIC SO WAS ABLE TO COAST TO SHOULDER SAFELY. TOWED TO EXIT. HAD TO REPLACE TRANSMISSION VERY LUCKY THAT TRAFFIC WAS LIGHT AS ALL DRIVE POWER WAS LOST. *TR
POWER TRAIN:AUTOMATIC TRANSMISSION Feb 19, 2008
4L60E TRANSMISSION SUN GEAR ON 2002 CHEVY ASTRO FAILED WITHOUT WARNING, SHRED EVERYTHING IN TRANSMISSION. TRANSMISSION SHOP SAYS GM KNEW PART WAS FAULTY BUT DID NOT ISSUE ANY RECALLS. THERE WERE NO NOTICEABLE SYMPTOMS PRIOR TO FAILING. FLUID WAS FLUSHED AND CHANGED LESS THAT A YEAR BEFORE. *TR
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS Sep 24, 2007
OPERATED THE VAN FOR 30 MINUTES. PARKED IT IN A GARAGE AND SHUTOFF ENGINE. TEN MINUTES LATER THE GARAGE SMOKE ALARM SOUNDED. THE VAN HAD FILLED THE GARAGE FULL OF SMOKE. OPENED THE DOOR AND ATTEMPTED TO RESTART THE ENGINE TO REMOVE FROM GARAGE. DISPLAY REPORTED AN ASSORTMENT OF WARNINGS AND ENGINE STARTER FAILED TO ACTIVATE. OPENED HOOD TO DISCOVER FLAMES COMING FROM THE UNDERSIDE ON THE ENGINE. CALLED FOR FIRE DEPARTMENT AND MADE FIRST ATTEMPT TO USE A FIRE EXTINGUISHER TO STOP FLAMES FROM THE ENGINE COMPARTMENT, WAS UNSUCCESSFUL. WENT UNDER THE VAN'S DRIVER-SIDE AND COULD NOW SEE THE SOURCE OF FIRE. EXTINGUISHED THE FIRE, THEN IT SHORTLY ERUPTED AGAIN. EXTINGUISHED AGAIN. PLACED THE KEY INTO THE STEERING COLUMN TO MOVE TRANSMISSION TO NEUTRAL, SO THAT I COULD PUSH THE VEHICLE OUT OF THE GARAGE. SPARKS IMMEDIATELY FLEW FROM THE DRIVER-SIDE UNDERSIDE AND RE-IGNITED THE FIRE. THE TRANSMISSION LEVER WAS NO LONGER ENGAGED TO THE TRANSMISSION (CONTROL WAS LIMP) AND THE KEY SEIZED IN THE COLUMN. WENT UNDERNEATH THE VEHICLE TO EXTINGUISH THE FIRE A THIRD TIME. AFTER THIS I REMOVED THE POSITIVE POWER LEAD FROM THE BATTERY TO STOP ANY FURTHER ELECTRICAL SHORTS. FIRE SUBSIDED. FIRE DEPARTMENT ARRIVED AND ORDERED A WRECKER TO DRAG THE VEHICLE FROM THE GARAGE FOR SAFETY OF THE HOUSE. AT THIS TIME IT WAS DISCOVERED THAT THE FIRE HAD ALSO DESTROYED THE EMERGENCY BRAKE SYSTEM. THE PARKING BRAKE WAS SEIZED IN THE OFF POSITION. CHEVROLET DEALERSHIP REPAIR ORDER STATES AS FOLLOWS: "APPEARS EBCM SHORTED AND CAUGHT FIRE BURNING A HOLE THROUGH THE BRAKE LINE. PARKING BRAKE CABLE. SHIFTER CABLE AND WIRING HARNESS." THE EBCM FIRE NOT ONLY CAUSED THE LOSS OF NORMAL BRAKING OPERATION, THE POOR LOCATION OF UNIT AND SUBSEQUENT FIRE IT STARTED DESTROYED THE EMERGENCY BRAKING SYSTEM AND SEVERED THE CONTROLS TO THE TRANSMISSION. THIS LEAVES A DRIVER WITH A COMPLETE LOSS OF BRAKING FUNCTIONS AND NO MEANS TO SLOW THE VEHICLE THROUGH DOWN SHIFTING THE TRANSMISSION. $6000 OF DAMAGE. *JB
Fire
ELECTRICAL SYSTEM:IGNITION Sep 21, 2007
VEHICLE HAS REPEATEDLY STARTING RUNNING POORLY AND HAS A LACK OF POWER ALONG WITH A MISFIRE. VEHICLE IS THEN HARD TO ACCELERATE AND SLOWS DOWN FLOW OF TRAFFIC. EACH TIME THE DISTRIBUTOR CAP AND ROTOR HAVE BEEN FOUND WITH EXCESSIVE AMOUNT OF CORROSION ON THEM AND WHEN THE CAP & ROTOR ARE REPLACED THE PROBLEM GOES AWAY FOR A WHILE. THE CAP & ROTOR WERE CHANGED 3 TIMES EACH BEFORE 50,000 MILES. *JB
SEAT BELTS Sep 7, 2007
TL*THE CONTACT OWNS A 2002 CHEVROLET ASTRO. THE CONTACT STATED THAT THE FRONT SEAT BELTS DO NOT WORK AT ALL. HE STATED THAT THE SEAT BELTS EXTEND AROUND HIS BODY, BUT FALL TO FASTEN. DURING SUDDEN STOPS, THE SEAT BELT WOULD EXTEND UNTIL IT RAN OUT OF SLACK, BUT FAILED TO PROVIDE ADEQUATE RESTRAINT. GENERAL MOTORS ACKNOWLEDGED THE FAILURE AND STATED THAT THE COST FOR THE REPAIR WOULD BE $200. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 95,300. UPDATED 01/07/08. *LJ UPDATED 12/12/07
ELECTRICAL SYSTEM Jul 17, 2007
I HAVE OWNED 3 ASTRO VANS, ?89 AND 92 (MADE IN USA) PREVIOUSLY AND LIKED THEM SO WELL I BOUT ANOTHER ONE 2002 (MADE IN MEXICO). WITHIN 60,000 MILES REAR SEAT FABRIC STARTED TO COME APART, DRIVER DOOR POWER WINDOWS AND LOCKS STOPPED WORKING, WINDSHIELD WASHER HOSES ROTTED, INTERIOR FAN BLOWER SWITCH FAILED (TWICE), DRIVER ARM REST VINYL SPLITTING IN MANY AREAS, STEERING WHEEL MOUNTED HAZARD LIGHT SWITCH CAUSED BREAK AND SIGNAL LIGHTS TO BLOW FUSES (THIS WAS FIXED AS RECALL), REAR CARGO DOOR HANDLE BROKE OFF, FUEL TANK GAS LEVEL INDICATOR FLUCTUATES REGARDLESS OF FUEL LEVEL, ANTILOCK BREAKS ENGAGE UNNECESSARILY AT LOW SPEED SOFT BRAKING, WINDSHIELD LEAKAGE, SIDE DOOR DIFFICULT TO CLOSE AND SOMETIMES CAN NOT BE CLOSED. ALMOST ALL ITEM APPEARED AFTER WARRANTY WAS UP. I WILL NEVER BUY ANOTHER GM PRODUCT AGAIN. *AK
AIR BAGS Jan 11, 2007
HIGH SPEED CAR ACCIDENT ON 1/3/07 DRIVER SEAT BELT DID NOT WORK CORRECTLY, BELT DID NOT LOCK UPON HARD BRAKING OR UPON CAR CRASH I HIT MY CHEST ON STEERING WHEEL AND MY KNEES ON DASHBOARD, MY AIRBAG DID NOT DEPLOY EITHER. *JB
Crash 1 injured
SEAT BELTS:FRONT Jan 11, 2007
HIGH SPEED CAR ACCIDENT ON 1/3/07 DRIVER SEAT BELT DID NOT WORK CORRECTLY, BELT DID NOT LOCK UPON HARD BRAKING OR UPON CAR CRASH I HIT MY CHEST ON STEERING WHEEL AND MY KNEES ON DASHBOARD, MY AIRBAG DID NOT DEPLOY EITHER. *JB
Crash 1 injured
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Nov 29, 2006
DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT VARIOUS LOW SPEEDS, THERE WAS AN INCREASED STOPPING DISTANCE, AND THE ANTILOCK BRAKES ACTIVATED WITHOUT WARNING. THERE WAS A NHTSA RECALL, # 05V379000, REGARDING THE ANTILOCK BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE DEALER AND MANUFACTURER WERE ALERTED. UPDATED 12/15/2006 - THE DEALER TOLD THE CONSUMER THAT THE ASTRO WAS BUILD ON THE SAME FRAME AS THE SILVERADO WHICH WAS BEING RECALLED. *NM
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE Aug 31, 2005
I BEGAN HAVING A SITUATION WHERE MY ANTI-LOCK BRAKE SYSTEM WOULD ACTIVATE AT SLOW SPEEDS <10 MPH SUCH AS WHEN PULLING INTO A PARKING SPACE - THIS RESULTS IN THE VEHICLE GOING FORWARD FARTHER THAN IT NORMALLY WOULD - PLEASE NOTE THAT I DID NOT HAVE ANY ACCIDENTS. I TOOK IT TO THE DEALER WHICH INDICATED THAT IT WAS A COMMON PROBLEM AND THEY MAY BE ABLE TO CLEAN THE SENSORS OF CORROSION (THEY DID NOTE THAT THE SENSORS ARE LIGHTLY BUILT AND COULD BREAK REQUIRING REPLACEMENT DURING THE CLEANING PROCESS - WHICH THEY DID). I VOICED MY CONCERN TO GM VIA THERE CUSTOMER SERVICE SYSTEM THAT THIS FAILURE OCCURRED AT 42000 MILES ON A SAFETY RELATED SYSTEM (3 YEARS FROM IN SERVICE DATE - 6000 MILES OUT OF WARRANT). I CLEARLY INDICATED THAT I FELT THIS WAS A FLAW ON WHAT I CONSIDER TO BE A CRITICAL COMPONENT. AS OF THIS POINT - 1 WEEK LATER - GM'S ONLY RESPONSE WAS THAT MY CONCERN WOULD BE MADE KNOWN TO THE MANAGEMENT OF THE COMPANY. NO ACTION TO INFORM ME OF THE RECALL THAT I HAVE RECENTLY READ ABOUT WAS MADE, NOR WAS ANY ACTION TO COVER THE APPROXIMATELY $500 BILL. NOTE THAT THE RECALL THAT HAS BEEN IN THE NEWS DID NOT MENTION CHEVY ASTROS WHICH MY VEHICLE IS - HOWEVER THE PROBLEM SOUNDS IDENTICAL AND MY VEHICLE IS A TRUCK BASED GM VEHICLE WITH ALL WHEEL DRIVE AND ANTILOCK BRAKES - SIMILIAR TO ALL THE MODELS MENTIONED IN THE RECALL. *NM
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP May 5, 2005
DT: SHIFT INDICATOR WAS INDICATING THE WRONG GEAR. WHILE DRIVING THE ROAD THE INDICATOR WAS MOVING, BUT THE SHIFTER ITSELF. EVERY TIME I DROVE THE VEHICLE THIS HAPPENED. IT WAS TAKEN TO DEALER TO FIX AND STATED THERE WERE A LOT OF COMPLAINT. THIS OCCURRED ABOUT A MONTH AGO ANTILOCK BRAKES ARE APPLYING WHEN DRY. WHEN GOING ABOUT 3-4 MPH THE ANTILOCK BRAKES WILL ENGAGED. THIS PROBLEM WAS RANDOM. HAVE NOT TAKEN FOR REPAIRS. *NM
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP May 4, 2005
THE CONSUMER'S ANTI-LOCK BRAKES DON'T WORK PROPERLY WHEN PULLING INTO A PARKING SPACE OR UNDER 10 MPH. THE CONSUMER HAD TO PUMP THE BRAKES IN ORDER TO GET VEHICLE TO STOP OR FOR WARNING BEFORE SLOWING DOWN. THE VEHICLE HAS ALL WHEEL DRIVE. THE CONSUMER PULLED FUSE FOR ANTI-LOCK BRAKE MANY TIMES, AND IT WORKED FINE WITHOUT THE FUSE. *AK *SB PULLING THE ANTI-LOCK BRAKE FUSE DEACTIVATED THE ANTI-LOCK BRAKES CAPABILITY. WITH THE ANTI-LOCK BRAKE FUSE IN, THE CONSUMER NEARLY RUNS INTO THE BACK OF VEHICLES WHEN STOPPING. THE CONSUMER STATED THAT THE INCIDENTS HAPPENS ONLY WHEN THE FUSE IS IN AND OCCURED THREE TIMES AT LOW SPEED FOR NO REASON.*SB *NM
STEERING:LINKAGES:TIE ROD ASSEMBLY Mar 31, 2005
THE CONSUMER'S 2002 CHEVROLET ASTRO CAUGHT ON FIRE DUE TO A TIE ROD RUBBING AGAINST THE POSITIVE BATTERY CABLE. *NM *JB
Fire
ELECTRICAL SYSTEM:WIRING Feb 10, 2005
I ATTEMPTED TO MAKE A LEFT HAND TURN ACROSS TWO LANES OF ON COMING TRAFFIC (SPEED LIMIT 55 MPH). I PUSH DOWN ON THE ACCELERATOR, THE VAN MOVED INTO THE ON COMING TRAFFIC LANES AND THE ENGINE DIED. CARS HAD TO QUICKLY APPLY BREAKS TO AVOID HITTING MY VAN. IT TOOK ABOUT 20 SECONDS TO GET THE VAN STARTED AND OUT OF THE INTERSECTION. THE VAN WAS TOWED INTO COURTESY CHEVROLET AND THE DISTRIBUTOR CAP AND ROTATOR WERE REPLACE. I WAS TOLD EVERYTHING WAS CORRECTED. THIS WAS NOT THE CASE AS THE SAME PROBLEM HAPPENED TWO ADDITIONAL TIMES (OCTOBER 24, 2004 AND DECEMBER 16, 2004) WITH THE SAME TERRIFYING CONSEQUENCES WITH ON COMING TRAFFIC. I WAS FORTUNATE NOT TO BE KILLED OR KILL SOMEONE ELSE WITH THIS VEHICLE STALLING IN ON COMING TRAFFIC.*AK