2016 CADILLAC SRX

2 recalls, 208 complaints - 1,440 TSBs - 5/5 safety rating

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Defect Description

General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalade ESV, XTS, 2015-2016 Cadillac ATS, CTS, and SRX vehicles. The front-driver air bag inflator may rupture during deployment.

Consequence

An inflator rupture may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy

Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed June 19, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's numb... Read more

4,125 vehicles affected

Manufacturer: General Motors, LLC

SUSPENSION:REAR

Defect Description

General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

Consequence

A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

Remedy

Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a no... Read more

380,498 vehicles affected

Manufacturer: General Motors, LLC

Complaint Statistics

208 total complaints 20 crashes 3 fires 18 injuries 5 deaths

Top Reported Components

Component	Complaints
EXTERIOR LIGHTING	69
UNKNOWN OR OTHER	24
ELECTRICAL SYSTEM	16
POWER TRAIN	14
SUSPENSION	13
ENGINE	9
SERVICE BRAKES	8
EXTERIOR LIGHTING:HEADLIGHTS	6
AIR BAGS	5
VISIBILITY/WIPER	5

Incident date: Jan 1, 2026

The contact owned a 2017 Kia Sorento. The contact stated that while driving at an undisclosed speed, the contact noticed an abnormal fuel odor, and there was white smoke coming from underneath the hood. The contact was able to safely pull into a driveway, and the contact noticed flames coming out o... Read more

Fire

Incident date: May 14, 2026

I have a 2005 Toyota 4runner with frame rust that has caused everything under my 4runner to rust. Toyota knows these frames have problems with rust and corrosion and have done nothing, I am far from being the only one with this complaint or problem. It is up for inspection anytime. I have taken ... Read more

Incident date: Mar 3, 2026

My 2024 Subaru Outback has twice become inoperable while stopped at a traffic signal. In both incidents, the engine was off while stopped, but the vehicle remained powered on and would not restart. The vehicle also would not properly power down. The car could not be safely driven or moved and requi... Read more

Incident date: Mar 11, 2021

While driving the 2021 slingshot R it will randomly be thrown into neutral! I was on the side roads and then got onto highway and it slammed into neutral when I had a F350 right on my butt and almost killed me!

Incident date: Nov 15, 2025

The contact owns a 2022 Ford Bronco Sport. The contact stated that on every occasion while entering the vehicle, there was a fuel odor coming through the vents. The check engine warning light illuminated briefly during one occasion. The vehicle was taken to the same dealer twice and was diagnosed wi... Read more

Incident date: Sep 1, 2025

The contact owned a 2016 Ford Fusion. The contact received notifications of NHTSA Campaign Numbers: 23V162000 (Service Brakes, Hydraulic) and 25V695000 (Back Over Prevention); and requested to be removed from the recall distribution list because the contact no longer owns the vehicle. The dealer was... Read more

Incident date: Sep 1, 2025

The contact owns a 2025 Lucid Air. The contact stated that while driving approximately 2 - 5 MPH in stop-and-go traffic, the Automatic Emergency Braking (AEB) suddenly activated and immediately caused the vehicle to stop. The contact released the accelerator and brake pedals, and when doing so, the ... Read more

Crash 1 injured

Incident date: Jul 13, 2025

While driving our 2025 Chevrolet Traverse with 9450 miles at 45 MPH, it suddenly came to a complete stop and would not advance. Eventually after restarting the vehicle it would drive again, but the ABS, collision avoidance, traction control, and emergency braking was disabled. We learned that the ... Read more

Incident date: Aug 11, 2022

my wife was driving and she got warning lights for "brake assist failure" "speed limited" and "Service ESC". Brake pedal went all the way to floor and she came to a rolling stop. She couldve been in a accident if there were vehicles in front of her and it was also near a school bus stop. We recieved... Read more

Incident date: Jul 27, 2025

My 2019 Jeep Wrangler Sahara with 2.0 liter turbo engine has had two failed “Rear Axle Assemblies or differentials” within 3 years of each other. The first time was in July 2022, and my service repair order says rear Diff replacement. Now this time, my dealer is saying we need the whole rear axl... Read more

Incident date: Jun 1, 2023

unknown

Incident date: Apr 17, 2025

Car has been brought to KIA for transmission issues multiple times and the associate tells me to just tighten the gas cap to get the light to go off. The car is not shifting properly and will "jump" or "lunge" forward while driving. I have noticed that the RPM's will jump and bounce around, seemingl... Read more

Incident date: Feb 28, 2025

Miles: 47,788 Started hearing noise under the car, noise increases the more I accelerate and becomes very noticeable and annoying. Went to Nissan to diagnose, seems the transfer case oil has metal shavings and is the cause of the load noise. Nissan recommends to replace the transfer case and transmi... Read more

Incident date: Feb 28, 2025

When I pulled up at home and parked the vehicle, I pressed the brake pedal, stopping the vehicle, and then pressed the Park button and took my foot off the brake. The vehicle was not in park and rolled forward hitting my trailer with two Jet Skis on it in my driveway damaging the front of my vehicle... Read more

Crash

Incident date: Feb 28, 2025

The contact owns a 2020 Ford Edge. The contact stated that while driving between 0-45 MPH, the vehicle was shuddering abnormally. The contact stated that at 47 MPH or above, the vehicle operated as designed. There were no warning lights illuminated. The contact stated that the failure was linked to ... Read more

Incident date: Mar 11, 2025

the back glass burst for no reason; no impact.

Incident date: Jan 15, 2025

The car was placed in park, and somehow it rolled backwards into a gas station post causing serious damage. The very badly designed 9 speed transmission is designed to shift into park when the door is opened this is a safety feature that failed! My child could have been in there! It could have rolle... Read more

Incident date: Jan 8, 2024

A warning message "Engine Maintenance Require Visit Your Dealer" appeared on my vehicle dashboard screen on approximately May 22, 2024. I googled and looked up on Facebook group and many other owners shared their experiences who encountered the exact issue with the Engine coolant bypass valve, and i... Read more

Incident date: Nov 23, 2024

There had been multiple incidents where the battery dies. We had issues where the vehicle would not start. We do not get any warning error message before this happens. We make sure all doors are closed and all lights are off. We’ve had to tow the vehicle multiple times when the battery fails. Th... Read more

Incident date: Nov 23, 2024

My wife was driving down the street. Car made a noise so she pulled over. There was smoke coming from under hood. Opened the hood. saw fire and called fire department

Fire

Incident date: Nov 23, 2024

Headlamps become cloudy and burn out new, expensive bulbs in months. Internet search says Toyota is aware of problem, but prior to my search my dealership wanted to charge me hundreds of dollars to 'evaluate electrical system'

Incident date: Nov 19, 2021

The contact owns a 2017 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Th... Read more

Incident date: Oct 29, 2024

Chrysler Model 300s Vehicle, 2018, repair service by an authorized Chrysler dealer in Puerto Rico, certified the replacement of original manufacturer parts of the power steering (Rack-Pinion) on three occasions, which does not accept the programming of technical support by the automotive specialists... Read more

Incident date: Sep 21, 2021

Vehicle has a control module failure causing the ABS, Traction Control, Cruise Control and other braking systems to intermittently turn off and on. The vehicle has been brought in for this issue and we have been told they are unable to get parts to replace the module at this time. This has been an o... Read more

Incident date: Jul 1, 2024

I purchased my 2017 in 2023. Within a few months, problems began. When we brought the van back to the Chrysler dealer to have it checked with their OBD2 code reader, multiple codes pulled up… First thing “needing” to be replaced was the hood sensor because the display said the hood was open... Read more

Incident date: Jul 1, 2024

The contact owns a 2024 Volkswagen Atlas Cross Sport. The contact stated while driving at an undisclosed speed, the windshield cracked. The contact was unaware if there was an impact to cause the failure. The dealer was made aware of the issue and referred the contact to Safelite Auto Glass. The veh... Read more

Incident date: Jul 1, 2024

While transitioning to day to night, the instrument panel dims prematurely making the content very hard to see. This includes all indicators such as speed, turn signals, and other gauges and possible fault indications. This happens prior to dusk, when there is still plenty of daylight remaining. ... Read more

Incident date: Jun 23, 2024

Coolant leaks into the coils and this is a known design flaw with no recall issued

Incident date: Jan 15, 2022

The contact owns a 2018 Ford Fusion. The contact stated while driving at various speeds, the vehicle hesitated to shift between gear. The contact also stated that the vehicle automatically shifted into neutral and rolled backwards. The vehicle was towed to an independent mechanic who determined that... Read more

Incident date: Aug 1, 2023

I have had this car for 4 years and have had to replace 7 door locks. All quit working. The doors will not lock when the buttons are pushed which is a major security issue.

Incident date: Nov 20, 2023

See attached document for complaint

Incident date: Feb 26, 2024

Nothing has happened yet but: The anti-lock brake system is faulty. Hyundai says the brake system could explode into flame either parked or when driving. We were told to park the car at a distance from other cars. My apartment complex has a nearly full parking lot. Wherever I park someone can park ... Read more

Incident date: Jul 1, 2023

I have been an owner of a Ford vehicle for 3 generations. My 2013 Ford Focus has only 95K Miles and has had serious Transmission problems. The vehicle has been well taken care of and has been serviced at the dealership several times for regular service maintenance. All recalls have been taken care ... Read more

Incident date: Jan 9, 2024

The contact owns a 2021 GMC Yukon. The contact stated while driving 25 MPH, upon accelerating from a light, the vehicle began to shake and decelerated and failed to accelerate and exceed 25 MPH. The vehicle accelerated, jerked, and stalled. The check engine warning light was illuminated. The vehicle... Read more

Incident date: Jan 9, 2024

Incident date: Jul 1, 2023

Its a defective torque converter

Incident date: Jul 1, 2023

Castle Rock ST Tire size ST 225/75R15 blew out on the way home from a camping trip. The tires are like new. No warning at all the tread just peeled away like a tin can on the highway causing lots of damage to my camper. I put the spare on and a week later I took it to the dealer so they could do an ... Read more

Incident date: Jul 1, 2023

On a cold start, when I press the brake and the start button on my vehicle, the vehicle does not turn on it. It takes anywhere between 7-10 tries before the vehicle wants to turn on. I have taken the vehicle to the manufacturer’s service center and have called the manufacturer multiple times and t... Read more

Incident date: Jun 22, 2023

The Suspension Subframe Crossmember (Front) Part Number: 544B2-EG300 Supersession(s): 544B2EG300 Fits Infiniti G35’s (2007-2009) Have issues where it starts to rust on all areas of it . This includes the joints of the cross member and support areas. The rusting that occurs definitely impacts th... Read more

Incident date: Jun 22, 2023

1.) I would like to begin by saying that my bike is nearly brand new. Only just over 4k miles. So, the following problem is not in any way a result of the bike being an old or beaten down vehicle. The rear brake light and turn signals failed due to the cable that runs under the rear fender to the re... Read more

Incident date: Jun 22, 2023

Incident date: Apr 5, 2003

On 10/17/2021 my son was killed along with his passenger in this Tesla. The car was thought to be going over 100 miles an hour on a city road Coconut Point Road in Estero Florida. The car was thought to have hit a tree with the rear tire and was sent flying through the air and hit another tree and... Read more

Crash 2 deaths

Incident date: May 13, 2023

Fuel pump is malfunctioning

Incident date: May 4, 2021

The seatbelt is flush with the seat and does not allow for a safe and easy fashion to buckle our son in while in his booster seat. We can get it done, but it is extremely difficult and he cannot do it on his own. Upon doing some research, many people are now using seatbelt extenders to help with tha... Read more

Incident date: Mar 22, 2023

I was constantly smelling a burning odor and my clutch started slipping. Took vehicle to dealer and they said clutch and flywheel needed to be replaced but there were none available, and they had to be manufactured and could take 2 to 3 months. Unsatisfactory! I left the dealership which is nextd... Read more

Incident date: Nov 1, 2022

There is an active service bulletin for 2017 Chevy Colorados. My vin does not fall under that service bulletin. I started two case numbers with Chevy. My truck is in the shop for ref service bulletin # 18-NA-355. Same problem and the same fix. Mine got so bad the control arms need replaced. Plea... Read more

Incident date: Mar 15, 2023

The contact owns a 2015 Toyota Corolla. The contact stated that the vehicle was consuming an excessive amount of engine oil. While driving at an undetermined speed, the vehicle became sluggish and lost motive power. The contact stated that the oil level was 3-quarts low. The contact added oil as nee... Read more

Incident date: Nov 8, 2022

Vehicle had a sudden loss of engine power while at speed traveling on the highway. We were able to safely pull over, and after a few minutes restart the vehicle. After additional driving we encountered the issue again, at speed on the hoghway, however the vehicle did not shut down properly and would... Read more

Incident date: Mar 6, 2023

The Whole upper control arm came off due to the recall on the right upper suspension in the front...I reported this when it happened may 2022 and no response or help from the jaguar company by that time I could not afford to get it out of impound because I was in the parking lot of the government po... Read more

Incident date: Feb 3, 2023

The rear frame that the trailer hitch is attached to has cracked and trailer hitch began to fail.the hitch metal also cracked and the hitch started to fall down,dropping the front of the trailer.if the trailer hitch dropped of completely,the safety devices of the trailer would not have worked. Since... Read more

Showing 50 of 208 complaints.

NHTSA Safety Ratings, 2016 CADILLAC SRX

2016 Cadillac SRX SUV AWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	17.9%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	Optional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2016 CADILLAC SRX

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
3.6L 6-cyl, Automatic (S6) (Front-Wheel Drive)	17.0	24.0	19.0	Regular	$3,300

CO2 Emissions: 462.0 g/mile (Standard Sport Utility Vehicle 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2016 CADILLAC SRX

1,440 manufacturer communications from 886 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	230
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	149
110000 ELECTRICAL SYSTEM	128
060000 ENGINE AND ENGINE COOLING	108
060000 ENGINE (PWS)	90
356000 EQUIPMENT ADAPTIVE/MOBILITY	71
100000 POWER TRAIN	57
353000 EQUIPMENT:ELECTRICAL	43

200000 WHEELS

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

200000 WHEELS

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

110000 ELECTRICAL SYSTEM

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

118000 ELECTRICAL SYSTEM:SOFTWARE

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

060000 ENGINE AND ENGINE COOLING

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou

350000 EQUIPMENT

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

350000 EQUIPMENT

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.

030000 BRAKES (PWS)

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

070000 FUEL SYSTEM, GASOLINE

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

980000 UNKNOWN OR OTHER

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

100000 POWER TRAIN

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle

060000 ENGINE AND ENGINE COOLING

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

This Preliminary information communicates to dealers of a known issue with failed map update

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary information communicates additional diagnostics to help isolate source of complaint.

160000 STRUCTURE

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

100000 POWER TRAIN

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

060000 ENGINE AND ENGINE COOLING

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di

120000 EXTERIOR LIGHTING

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

060000 ENGINE AND ENGINE COOLING

This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.

110000 ELECTRICAL SYSTEM

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

350000 EQUIPMENT

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking

110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

980000 UNKNOWN OR OTHER

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminateda??.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

350000 EQUIPMENT

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

060000 ENGINE AND ENGINE COOLING

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

270000 LANE DEPARTURE

This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunligh

263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

100000 POWER TRAIN

This service bulletin advises the tech of updated Diagnostic procedures in Service Information (SI) to avoid misdiagnosis when addressing a customer concern of Service Rear Axle Message displayed on the Driver information Center (DIC).

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

020000 SUSPENSION

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the

200000 WHEELS

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

100000 POWER TRAIN

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

020000 SUSPENSION

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

010000 STEERING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

200000 WHEELS

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

120000 EXTERIOR LIGHTING

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee

070000 FUEL SYSTEM, GASOLINE

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

200000 WHEELS

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.

200000 WHEELS

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

190000 TIRES

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi

110000 ELECTRICAL SYSTEM

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

350000 EQUIPMENT

This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

350000 EQUIPMENT

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

110000 ELECTRICAL SYSTEM

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

060000 ENGINE AND ENGINE COOLING

This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.

100000 POWER TRAIN

This service bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When Using the Pico Scope.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

060000 ENGINE AND ENGINE COOLING

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

100000 POWER TRAIN

This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the

060000 ENGINE AND ENGINE COOLING

This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

350000 EQUIPMENT

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

350000 EQUIPMENT

This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

110000 ELECTRICAL SYSTEM

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

060000 ENGINE AND ENGINE COOLING

This informational bulletin advised the technician that the engine and related parts will be debited if found that the tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged b

060000 ENGINE (PWS)

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

100000 POWER TRAIN

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

020000 SUSPENSION

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

010000 STEERING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

350000 EQUIPMENT

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

110000 ELECTRICAL SYSTEM

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

100000 POWER TRAIN

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the

350000 EQUIPMENT

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.

Showing 100 of 1,440 bulletins.

NHTSA Safety Investigations, CADILLAC SRX

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2010

Rear Toe Link Adjuster Separation

On November 06, 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE20-019) to assess the remedy and scope of General Motors (GM) recall 14V-571. ODI had received a total of 9 complaints with allegations of rear toe links separating while the vehicle was in motion. The... Read more

EA, Closed , Model Year: 2004

SUNROOF GLASS FAILURE

ODI'S INVESTIGATION OF THE CADILLAC SRX GLASS ROOF DID NOT IDENTIFY ANY DEFECTIVE MANUFACTURING PROCESS, DESIGN, OR QUALITY CONTROL ISSUE WITH THE SRX GLASS ROOF SYSTEM.GM BELIEVES THAT THE MOST LIKELY CAUSE OF BREAKAGE IS STONE OR SHARP OBJECT IMPACT AGAINST THE GLASS.THE INVESTIGATION INCLUDED A P... Read more

PE, Closed , Model Year: 2004

SUN ROOF GLASS FAILURE

OF THE 17 COMPLAINTS, THERE WERE 9 INJURY INCIDENTS RESULTING IN 19 INDIVIDUALS BEING INJURED.THE INJURIES CONSIST OF CUTS AND SCRAPES TO OCCUPANT'S FACE, ARM, HAND OR LEG.SOME INJURIES WERE THE DIRECT RESULT OF THE FALLING GLASS FRAGMENTS WHILE OTHER INJURIES OCCURRED WHEN OCCUPANTS WERE EXITING TH... Read more

CADILLAC SRX - All Years Overview

Complete safety history for the CADILLAC SRX across all model years (2004, 2016).

43 Total Recalls

4,166 Total Complaints

3 Investigations

268 Reported Crashes

50 Reported Fires

14 Reported Deaths

CADILLAC SRX - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2019	0	2	View
2016 (current)	2	208
2015	4	537	View
2014	2	451	View
2013	5	493	View
2012	3	515	View
2011	7	575	View
2010	6	632	View
2009	0	31	View
2008	0	71	View
2007	1	69	View
2006	3	96	View
2005	3	162	View
2004	7	324	View

Other CADILLAC Models

Model	Recalls	Complaints
ESCALADE	163	2,182	View
ESCALADE ESV	128	666	View
CTS	64	3,088	View
ESCALADE EXT	63	126	View
DEVILLE	59	3,662	View
FLEETWOOD	50	265	View
BROUGHAM	46	69	View
SEVILLE	46	1,049	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2016 CADILLAC SRX

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2016 CADILLAC SRX

Safety Technology

EPA Fuel Economy, 2016 CADILLAC SRX

Technical Service Bulletins, 2016 CADILLAC SRX

Most Affected Components

NHTSA Safety Investigations, CADILLAC SRX

CADILLAC SRX - All Years Overview

CADILLAC SRX - Year by Year

Other CADILLAC Models