2014 CADILLAC SRX

2 recalls, 451 complaints - 2,234 TSBs - 5/5 safety rating

SUSPENSION:REAR

Defect Description

General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

Consequence

A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

Remedy

Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a no... Read more

380,498 vehicles affected

Manufacturer: General Motors, LLC

SUSPENSION:REAR

Defect Description

General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster... Read more

Consequence

Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.

Remedy

GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458... Read more

290,241 vehicles affected

Manufacturer: General Motors LLC

Complaint Statistics

451 total complaints 28 crashes 2 fires 15 injuries

Top Reported Components

Component	Complaints
EXTERIOR LIGHTING	210
ELECTRICAL SYSTEM	41
UNKNOWN OR OTHER	34
EXTERIOR LIGHTING:HEADLIGHTS	24
VISIBILITY/WIPER	23
POWER TRAIN	21
SUSPENSION	19
SERVICE BRAKES	13
ENGINE	10
STRUCTURE:BODY	8

Incident date: May 26, 2026

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repair were not yet available. The contact stated while her husband was driving 35-40 MPH, the brake pedal was depressed but tra... Read more

Incident date: Nov 1, 2025

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the RPM was unexpectedly elevated. There was no warning light illuminated. The contact was able to pull over to the side of the road; however, the vehicle failed to restart. The vehicle was towed fr... Read more

Incident date: Mar 30, 2026

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The conta... Read more

Crash

Incident date: Mar 30, 2026

I am submitting this as a formal complaint regarding an ongoing and unresolved safety issue with my 2018 Nissan Maxima (VIN: [XXX] ). Despite multiple attempts to have this issue diagnosed and repaired, the problem continues without resolution. The issue occurs after driving for approximately 30 mi... Read more

Incident date: Mar 23, 2026

Bought the vehicle brand new on March 13, 2026, and the battery light came on in less than 200 miles driven. The vehicle is currently in Ford's possession.

Incident date: Mar 11, 2026

I purchased a Certified Pre-Owned Mazda CX-70 that exhibits intermittent and unpredictable steering behavior, creating a significant safety concern. The steering will intermittently stiffen and then pull the vehicle left or right without driver input, at times toward oncoming traffic or the breakdow... Read more

Incident date: Mar 11, 2026

Incident date: Feb 23, 2026

I am reporting a safety concern involving my vehicle, a 2016 Acura ILX (VIN: [XXX]), which is currently subject to an active brake system safety recall involving the brake master cylinder (Acura Recall Code RN5). The recall describes a defect in which contamination of the brake fluid system may caus... Read more

Incident date: Feb 23, 2026

My Ford Edge will lock us out while it is running with the key fob in the car, in the center console. It will lock you out if you are standing outside the car after you unlock the doors, with the keys in your hand. It will continue to lock itself back after you unlock it, before you even get a door ... Read more

Incident date: Mar 2, 2026

The contact owns a 2012 Dodge Durango. The contact stated that when the vehicle was started, the check engine warning light illuminated. Approximately three weeks later, while stopped at a light, the vehicle accelerated unintendedly. The gear shifter was shifted to park(P) to stop the vehicle. The v... Read more

Incident date: Feb 24, 2024

A manufacturer recall was issued for a defect involving the fuel system (fuel injectors), but no remedy or repair timeline has been provided. Due to the safety risk (potential fuel leakage and/or fire), I cannot reasonably use the vehicle without concern for liability if harm were to occur. Additio... Read more

Incident date: Feb 1, 2020

To Whom It May Concern, I am submitting this complaint to report ongoing engine and emissions system problems with my 2016 Honda Pilot that raise serious safety concerns and may be related to a broader defect currently under investigation. I purchased this vehicle from a dealership in April of 202... Read more

Incident date: Dec 23, 2025

Anti lock brake control has failed twice and then afects cruise control and warning bell continues to ring paid to have fixed twice and still no factory fix .it hs been on recall list for years now!

Incident date: Dec 1, 2017

1. Component/System Failure The rearview mirror became completely detached from its mounting on the windshield. The detached mirror is still available for inspection upon request. Subaru has declined my reasonable request to either repair it or reimburse me for the time and effort required to arrang... Read more

Incident date: Dec 12, 2025

Blind spot warning, forward collision warning, lane departure warning, lane keep assistance, and high beam lights keep flashing on dash giving a code of: U3000-49. The dealership quoted me $2000 to fix a faulty front facing camera. Research shows this is happening to thousands of people.

Incident date: Dec 2, 2025

The ICCU failed while driving which left me with an undriveable vehicle on the side of the road. The vehicle was towed to the dealership and repaired; however, the part is the same and may fail again.

Incident date: Mar 17, 2022

While driving our vehicle on the highway, the check engine light suddenly came on and traction control turned off. Within moments, the vehicle began to stall and would not accelerate. My wife and children were in the car and we were nearly hit by another vehicle as she struggled to get the car to sa... Read more

Incident date: Jul 5, 2025

Vehicle: 2018 Jeep Cherokee Trailhawk VIN: [XXX] Recall: Manufacturer #01C / NHTSA #25V-011 Complaint: On January 16, 2025, FCA US (Stellantis/Jeep) issued a recall (01C, NHTSA 25V-011) for 2017–2019 Jeep Cherokee vehicles due to improperly seated input shaft snap rings in the Power Transfer Uni... Read more

Incident date: Jul 5, 2025

While at a light, the auto stop/start kicked on but when it was time to start driving again and I pressed the gas pedal, the car would not move. There was a long beep and then the check battery icon and an alert came on my dash board stating “Auto Stop is Off. Shift to P or N and start engine manu... Read more

Incident date: Aug 1, 2025

This is additional information related to my prior complaint 1167880 regarding the 2012 Lincoln MKS steering issue.

Incident date: Aug 1, 2025

The shift cable bushing on my 2015 Ford Escape failed, causing the gear shifter to appear in "Park" when the transmission was actually in a different gear. This posed a significant safety risk, as the vehicle could roll unexpectedly. The problem was diagnosed and confirmed by a certified Ford dealer... Read more

Incident date: Aug 1, 2025

The fuel tank expanded/swelled up causing frame damage to the vehicle.

Incident date: Mar 1, 2025

I own a 2018 Honda Accord EX‑L (VIN#: [XXX]). Shortly after a service visit to a Honda dealer for unrelated maintenance (in Sep. 2024 with an estimated 50,000 miles), the dashboard began showing ‘Supplemental Restraint System Problem – See Dealer’. A dealer quoted $400+ to diagnose and repla... Read more

Incident date: Sep 5, 2024

The drivers side head rest busted open while driving down the highway. Smacked my head pretty good and startled me while in the roadway.

Incident date: Sep 5, 2024

The drivers side head rest busted open while driving down the highway. Smacked my head pretty good and startled me while in the roadway.

Incident date: May 5, 2025

The automatic tail gate stopped working. When I went to replace the tailgate control module I found out that it was damaged due to water that leaked into the rear driver side cabin area. After doing some research to figure out the problem, I found that there where many others that have had the same ... Read more

Incident date: Mar 6, 2025

I dropped my vehicle off for transmission service maintenance with no engine issues and no check engine light. The Cadillac dealer called me the next day and said the check engine light was on and the engine was bad and needed $12,000 repair due to faulty bad designed lifter's and camshaft also sta... Read more

Incident date: Dec 30, 2017

My 2017 F150 is 7 years old with 80K mileage. Engine problem: Cold start ticking/tapping/rattle noise. Ford claimed it sent a letter in 2021 but I never received. Googled and found there are large amount of the same complaints on 2017-2020 F150 with 3.5L EcoBoost engine. The Cam Phaser / VCT Units... Read more

Incident date: Aug 1, 2024

I saw the recall about the backup camera malfunction however my car isn’t listed for the recall but for the last few months my backup camera has been saying malfunction and doesn’t beep. I’m trying to see if I could receive the recall to get this fixed.

Incident date: Aug 31, 2024

We bought this vehicle used at Goodwin Chevrolet in Oxford Maine in November 2019. It has 80,000 on it. We were told by our mechanics yesterday that it won't take another sticker because of the frame being rusted. GM knew they were having problems with these frames on these vehicles. I don't have a... Read more

Incident date: Jun 15, 2024

On [XXX] I was backing up trying to hook up a Uhaul trailer when suddenly my car completely lost its brakes and crashed into the trailer. The brake pedal became completely loose. Luckily for me this happened on my home driveway, because the next day I would be making a 1000 mile trip (Pennsylvania t... Read more

Crash

Incident date: Sep 30, 2022

i was driving on the highway at 50MPH in 5th gear. the truck goes in neutral on its own and then 1st gear for about two seconds and then back to 5th gear. the ground was wet and the rear tires skid. i believe that's what prevented the tires locking up and getting out of control it was a very scar... Read more

Incident date: Aug 31, 2024

The contact owns a 2016 Ford Escape. The contact stated that while cold starting the vehicle, there was an abnormal knocking sound coming from the vehicle. In addition, the contact stated that the check engine warning light intermittently illuminated on the instrument panel. The vehicle was initiall... Read more

Incident date: Aug 14, 2024

The vehicle stopped while I was driving and wouldn’t accelerate when trying to push the gas pedal. The warning wrench light then appeared and said power train. Once I pulled over and cut the car off and back on it drove normal for a few miles and broke down again. My safety was impacted because th... Read more

Incident date: Feb 2, 2016

The contact owns a 2015 Chrysler 200. The contact stated while driving 40 MPH, the parking brake message was displayed. The driver checked the brakes and continued driving. There was an abnormal beeping sound detected. The vehicle began to slow down and failed to accelerate. The vehicle was placed i... Read more

Incident date: Feb 2, 2016

Media screen failure. Is available for inspection. Safety of pedestrians or other accident at risk because the screen is useless in bright sunlight. Planning to complain to dealer. No warning signal or alert when backing up when screen is unreadable. This has caused accidents x 3 for my family. ... Read more

Crash

Incident date: Apr 1, 2023

I was traveling southbound on a two lane hwy. I slowed down and used my blinker to alert the semi behind me that I was making a left hand turn. Upon making the left hand turn, a vehicle passed the semi and tboned me on my driver’s side front and back doors. My airbags never deployed and I hit my... Read more

Crash 2 injured

Incident date: May 1, 2024

I was traveling at about 60 miles per hour when I attempted to accelerate slightly to stay with traffic. It seemed like the car wouldn't change gears, but the engine decreased in power. It did not seem that the vehicle had any "power". The car would not increase in speed. I noticed the "wrench" wa... Read more

Incident date: Jan 6, 2023

The ABS controller on my truck has gone out for the second time. where do i take it to get RAM to fix this issue this? i paid out of pocket for this repair the first time. please advise.

Incident date: Jan 11, 2024

ABS light goes on and off. I took it to a dealer and was told it was a C0020-01 ABS pump motor control electrical failure. There is no fix at this time as Ram is looking into the problem and will not supply any fixes until further investigation. The light and chime goes off all the time and it also ... Read more

Incident date: May 1, 2023

The contact owns a 2020 Ford Escape Hybrid. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated tha... Read more

Incident date: Dec 20, 2023

Driving in Bumper-to-Bumper traffice on interstate 10. It was raining and the wipers were on. The problem occurred on December 20th during frequent starts and stops to maintain traffic flow with other vehicles. During one of the stops, the engine turned off as it normally does at a traffic light or ... Read more

Incident date: Aug 19, 2023

The SVC4WD light has been turning on. Took it to get a diagnosis and the was told PTU is failing and needs to be replaced. Estimated repair costs are $1320

Incident date: Nov 16, 2023

The spot welds on the interior door assembly for the check arm broke off. Causing damage to my power window motor. And many other components. Car is at 50,000 miles. Not high wear. The welds are poorly done and ford is making me buy a new door as a result of their error.

Incident date: Nov 16, 2023

Incident date: Jan 1, 2021

My trunk pops open by itself, without being activated. So far, if I keep my car locked, it will stay shut, but it has popped open while the vehicle was in motion. This is a safety hazard! It has been happening every day for the last several months.

Incident date: Nov 11, 2023

Couldn't find little horn button in an emergency. Horn should be activated by center push on steering wheel, not some random little button that is hard to find in an emergency when the wheel is not straight.

Incident date: Aug 21, 2023

While piloting the vehicle at speeds between approximately 27 and 37 mile per hour, the steering becomes loose and darty, creating an unstable and potentially unsafe driving experience. The problem was reproduced by a dealer as detailed in the provided repair order. The dealer contacted the manufa... Read more

Incident date: Mar 21, 2020

Engine coolant leak 3 months after 5-year warranty expired. 53,000 miles on the car. Apparently this is a known issue with the 2.0L EcoBoost engine. Ford has issues a Technical Service Bulletin (TSB 22-2229 ) on this know manufacturing defect, but customer who is out of warranty is still with $7000... Read more

Showing 50 of 451 complaints.

NHTSA Safety Ratings, 2014 CADILLAC SRX

2014 Cadillac SRX SUV FWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	17.9%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	Optional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2014 CADILLAC SRX

2,234 manufacturer communications from 1323 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	327
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	219
110000 ELECTRICAL SYSTEM	212
060000 ENGINE AND ENGINE COOLING	136
060000 ENGINE (PWS)	110
353000 EQUIPMENT:ELECTRICAL	101
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	97
356000 EQUIPMENT ADAPTIVE/MOBILITY	95

200000 WHEELS

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

200000 WHEELS

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

110000 ELECTRICAL SYSTEM

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

118000 ELECTRICAL SYSTEM:SOFTWARE

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

060000 ENGINE AND ENGINE COOLING

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou

350000 EQUIPMENT

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

350000 EQUIPMENT

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

030000 BRAKES (PWS)

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

070000 FUEL SYSTEM, GASOLINE

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

980000 UNKNOWN OR OTHER

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

100000 POWER TRAIN

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle

060000 ENGINE AND ENGINE COOLING

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

This Preliminary information communicates to dealers of a known issue with failed map update

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary information communicates additional diagnostics to help isolate source of complaint.

160000 STRUCTURE

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

100000 POWER TRAIN

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

060000 ENGINE AND ENGINE COOLING

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

120000 EXTERIOR LIGHTING

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di

060000 ENGINE AND ENGINE COOLING

This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.

110000 ELECTRICAL SYSTEM

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

350000 EQUIPMENT

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking

110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

980000 UNKNOWN OR OTHER

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminateda??.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

350000 EQUIPMENT

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

060000 ENGINE AND ENGINE COOLING

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

270000 LANE DEPARTURE

This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunligh

263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

350000 EQUIPMENT

This service bulletin advises the tech of updated Diagnostic procedures in Service Information (SI) to avoid misdiagnosis when addressing a customer concern of Service Rear Axle Message displayed on the Driver information Center (DIC).

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

020000 SUSPENSION

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the

200000 WHEELS

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

100000 POWER TRAIN

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

020000 SUSPENSION

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

010000 STEERING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

200000 WHEELS

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

120000 EXTERIOR LIGHTING

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee

070000 FUEL SYSTEM, GASOLINE

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

200000 WHEELS

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

200000 WHEELS

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

190000 TIRES

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

110000 ELECTRICAL SYSTEM

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

350000 EQUIPMENT

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

110000 ELECTRICAL SYSTEM

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

060000 ENGINE AND ENGINE COOLING

This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.

100000 POWER TRAIN

This service bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When Using the Pico Scope.

100000 POWER TRAIN

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

060000 ENGINE AND ENGINE COOLING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

060000 ENGINE AND ENGINE COOLING

This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

350000 EQUIPMENT

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

350000 EQUIPMENT

This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.

110000 ELECTRICAL SYSTEM

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

060000 ENGINE AND ENGINE COOLING

This informational bulletin advised the technician that the engine and related parts will be debited if found that the tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged b

060000 ENGINE (PWS)

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

100000 POWER TRAIN

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

010000 STEERING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

020000 SUSPENSION

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

350000 EQUIPMENT

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

110000 ELECTRICAL SYSTEM

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

100000 POWER TRAIN

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the

350000 EQUIPMENT

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.

150000 SEAT BELTS

This service bulletin provides information on availability for a seat belt extender.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen

060000 ENGINE AND ENGINE COOLING

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

160000 STRUCTURE

This service bulletin provides information on Paintless Dent Repair Process.

100000 POWER TRAIN

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

Showing 100 of 2,234 bulletins.

NHTSA Safety Investigations, CADILLAC SRX

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2010

Rear Toe Link Adjuster Separation

On November 06, 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE20-019) to assess the remedy and scope of General Motors (GM) recall 14V-571. ODI had received a total of 9 complaints with allegations of rear toe links separating while the vehicle was in motion. The... Read more

EA, Closed , Model Year: 2004

SUNROOF GLASS FAILURE

ODI'S INVESTIGATION OF THE CADILLAC SRX GLASS ROOF DID NOT IDENTIFY ANY DEFECTIVE MANUFACTURING PROCESS, DESIGN, OR QUALITY CONTROL ISSUE WITH THE SRX GLASS ROOF SYSTEM.GM BELIEVES THAT THE MOST LIKELY CAUSE OF BREAKAGE IS STONE OR SHARP OBJECT IMPACT AGAINST THE GLASS.THE INVESTIGATION INCLUDED A P... Read more

PE, Closed , Model Year: 2004

SUN ROOF GLASS FAILURE

OF THE 17 COMPLAINTS, THERE WERE 9 INJURY INCIDENTS RESULTING IN 19 INDIVIDUALS BEING INJURED.THE INJURIES CONSIST OF CUTS AND SCRAPES TO OCCUPANT'S FACE, ARM, HAND OR LEG.SOME INJURIES WERE THE DIRECT RESULT OF THE FALLING GLASS FRAGMENTS WHILE OTHER INJURIES OCCURRED WHEN OCCUPANTS WERE EXITING TH... Read more

CADILLAC SRX - All Years Overview

Complete safety history for the CADILLAC SRX across all model years (2004, 2016).

43 Total Recalls

4,166 Total Complaints

3 Investigations

268 Reported Crashes

50 Reported Fires

14 Reported Deaths

CADILLAC SRX - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2019	0	2	View
2016	2	208	View
2015	4	537	View
2014 (current)	2	451
2013	5	493	View
2012	3	515	View
2011	7	575	View
2010	6	632	View
2009	0	31	View
2008	0	71	View
2007	1	69	View
2006	3	96	View
2005	3	162	View
2004	7	324	View

Other CADILLAC Models

Model	Recalls	Complaints
ESCALADE	163	2,182	View
ESCALADE ESV	128	666	View
CTS	64	3,088	View
ESCALADE EXT	63	126	View
DEVILLE	59	3,662	View
FLEETWOOD	50	265	View
BROUGHAM	46	69	View
SEVILLE	46	1,049	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2014 CADILLAC SRX

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2014 CADILLAC SRX

Safety Technology

Technical Service Bulletins, 2014 CADILLAC SRX

Most Affected Components

NHTSA Safety Investigations, CADILLAC SRX

CADILLAC SRX - All Years Overview

CADILLAC SRX - Year by Year

Other CADILLAC Models