2015 CADILLAC SRX

4 recalls, 537 complaints - 1,975 TSBs - 5/5 safety rating

26V329000 May 21, 2026
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect Description
General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalade ESV, XTS, 2015-2016 Cadillac ATS, CTS, and SRX vehicles. The front-driver air bag inflator may rupture during deployment.
Consequence
An inflator rupture may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed June 19, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's numb... Read more
4,125 vehicles affected
Manufacturer: General Motors, LLC
21V473000 Jun 24, 2021
SUSPENSION:REAR
Defect Description
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Consequence
A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a no... Read more
380,498 vehicles affected
Manufacturer: General Motors, LLC
14V804000 Dec 19, 2014
SEATS
Defect Description
General Motors LLC (GM) is recalling certain model year 2015 Cadillac SRX vehicles manufactured November 11, 2014, to December 3, 2014. The front driver's seat may have been built with an incorrect seat track bracket. Drivers' seats with this condition may not be properly attached to the seat trac... Read more
Consequence
The front outboard seat bracket may become disengaged during a vehicle crash, increasing the risk of personal injury.
Remedy
GM will notify owners, and dealers will inspect and replace affected seat track hook brackets, free of charge. The recall began on February 5, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac). GM's number for this recall is 14863.
3,155 vehicles affected
Manufacturer: General Motors LLC
14V571000 Sep 19, 2014
SUSPENSION:REAR
Defect Description
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster... Read more
Consequence
Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458... Read more
290,241 vehicles affected
Manufacturer: General Motors LLC

Complaint Statistics

537 total complaints 17 crashes 7 fires 16 injuries 1 deaths

Top Reported Components

ComponentComplaints
EXTERIOR LIGHTING230
UNKNOWN OR OTHER58
ELECTRICAL SYSTEM40
SUSPENSION25
EXTERIOR LIGHTING:HEADLIGHTS24
ENGINE22
VISIBILITY/WIPER19
POWER TRAIN18
STEERING11
SERVICE BRAKES10
POWER TRAIN Jul 6, 2026
Incident date: Jun 18, 2025
The headlight went dim and put in new but that didn’t work for long now I can’t drive at night can’t see road. Only had less than 2 years
VISIBILITY/WIPER Jul 6, 2026
Incident date: Jun 18, 2025
The headlight went dim and put in new but that didn’t work for long now I can’t drive at night can’t see road. Only had less than 2 years
WHEELS Jun 19, 2026
Incident date: Jun 16, 2026
On June 16, 2026, while traveling southbound on Highway 67 in Cedar Hill, Texas, my 2015 Cadillac SRX suffered a sudden, catastrophic tracking failure and crashed into a highway wall (Cedar Hill PD CFS Report 7655). Component Failed & Availability: The rear suspension toe link assembly separated a... Read more
Crash 1 injured
SUSPENSION Jun 19, 2026
Incident date: Jun 16, 2026
On June 16, 2026, while traveling southbound on Highway 67 in Cedar Hill, Texas, my 2015 Cadillac SRX suffered a sudden, catastrophic tracking failure and crashed into a highway wall (Cedar Hill PD CFS Report 7655). Component Failed & Availability: The rear suspension toe link assembly separated a... Read more
Crash 1 injured
EXTERIOR LIGHTING Jun 13, 2026
Incident date: Jun 10, 2026
the headlights are so dim that the car is not usable at night. I was told by the Cadillac dealership that this is a known problem with GM/Cadillac. The low beam gets so hot that it turns the reflectivity of the chrome to gray. The fix is to replace both right and left headlight assembly.
STEERING Apr 21, 2026
Incident date: Apr 20, 2026
The contact owns a 2015 Chevrolet Colorado. The contact stated that while driving at 40 MPH, the message "Service Power Steering - Drive with Care" was displayed. The contact used excessive force to pull over, waited for several minutes, and then restarted the vehicle. The vehicle resumed normal ope... Read more
STRUCTURE:BODY Feb 6, 2026
Incident date: Jun 2, 2015
When pulling into a driveway, sudden acceleration while slowing down caused crash into side of the garage and damage to the right front fender, side panel and hood.
Crash
ENGINE Dec 26, 2025
Incident date: Sep 21, 2021
Head gasket failure, car loses combustion, u safe to drive. Engine light has been on for 5 months so far. Dealer has not been able to fix it.
POWER TRAIN Dec 3, 2025
Incident date: Nov 26, 2025
started squeaking, so we replaced brakes, control arms with bushings, then it started smelling really bad and losing power. When the engine starts, manual shift is not available. Extremely pungent toxic fumes released into the cabin requires recycled air to be on always or the car is not drivable. O... Read more
UNKNOWN OR OTHER Nov 12, 2025
Incident date: Jun 1, 2025
Date: November 12, 2025 Vehicle: 2025 Ram 1500 Big Horn 3.0 Dealer: Frank Boucher Chrysler Dodge Jeep Ram of Janesville – 4001 Milton Ave, Janesville, WI 53546 I have been experiencing ongoing electrical and instrument cluster failures with my 2025 Ram 1500 Big Horn 3.0 since purchase. The most s... Read more
LANE DEPARTURE: ASSIST Nov 12, 2025
Incident date: Jun 1, 2025
Date: November 12, 2025 Vehicle: 2025 Ram 1500 Big Horn 3.0 Dealer: Frank Boucher Chrysler Dodge Jeep Ram of Janesville – 4001 Milton Ave, Janesville, WI 53546 I have been experiencing ongoing electrical and instrument cluster failures with my 2025 Ram 1500 Big Horn 3.0 since purchase. The most s... Read more
VEHICLE SPEED CONTROL Oct 1, 2025
Incident date: Sep 22, 2025
Screen has bubbling starting to appear on it, ghost touch is activating every button on the screen. Doesn’t stop when restarted and causes for navigation system to be hindered. This is a safety hazard because it is spreading across the screen and could potentially cause navigations and air conditi... Read more
LANE DEPARTURE: ASSIST Sep 14, 2025
Incident date: Sep 1, 2025
My vehicle will jerk into the left lane of the road when lane keeping assistance is activated. It appears isolated only to situations when I am travelling on roads that were recently repaved and lines haven't been painted yet. However, these roads are equipped with consistent reflective indicators m... Read more
ELECTRICAL SYSTEM:ADAS Sep 4, 2025
Incident date: May 15, 2025
See attached document for complaint.
Crash
LANE DEPARTURE: WARNING Aug 13, 2025
Incident date: Aug 14, 2022
Failed Component: Front camera system controlling adaptive cruise control, lane departure warning, lane keeping assist, and other safety features. Safety Risk: Loss of these systems increases risk of collision, lane drift, and reduced driver reaction time. Date Issue Began: August 12, 2025. Confirma... Read more
ENGINE Aug 13, 2025
Incident date: Aug 14, 2022
Engine Cylinder heads started to leak at 75k miles causing oil and coolant to leak and puddle. This was after a fuel pump recall.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Aug 13, 2025
Incident date: Aug 14, 2022
Failed Component: Front camera system controlling adaptive cruise control, lane departure warning, lane keeping assist, and other safety features. Safety Risk: Loss of these systems increases risk of collision, lane drift, and reduced driver reaction time. Date Issue Began: August 12, 2025. Confirma... Read more
POWER TRAIN Jul 21, 2025
Incident date: Jun 20, 2025
Car won't not shift out ot drive when driving to Any other gears. Will not go into reverse or park.. shifting cable broke. Needs replacement
STEERING Jul 21, 2025
Incident date: Jun 20, 2025
Power steering will turn off randomly while driving. It makes it very hard to turn and is extremely dangerous to drive. It is a safety hazard for me, my family, and anybody on the road nearby. The problem has happened multiple times with no warning. The power steering will work fine for a period of ... Read more
ELECTRICAL SYSTEM Jul 21, 2025
Incident date: Jun 20, 2025
Complete Bluetooth failure. Apple CarPlay and Android Auto constantly disconnect. Has happened since driving off of the lot.
ELECTRICAL SYSTEM Jul 17, 2025
Incident date: May 19, 2025
I was driving and the vehicle lost since power, I was unable to roll down the windows. And then the car just stalled. Luckily I was aware of it stalling so I pulled over in a residential area and came aaa. They sent out a battery service technician, he read the battery, the battery was ok but the a... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Jul 16, 2025
Incident date: Jun 16, 2025
The infotainment system in the car has suffered from screen delamination, which is apparently common with these models. This has left the touchscreen both non-responsive to touch as well as randomly selecting items on the screen, rendering it unusable. This is a safety issue because the only way to... Read more
ENGINE Jun 27, 2025
Incident date: Jun 25, 2025
My engine failed. They recalled this engine but mine wasn't recalled. My engine did the same thing as the recalled engine did. Excessive oil consumption. When I first took it to Ford dealership it was under 60K. I have had problems with my truck since Easter have taken it to them a few time... Read more
UNKNOWN OR OTHER Jun 13, 2025
Incident date: Dec 11, 2024
Sun Roof shattered
PARKING BRAKE Jun 13, 2025
Incident date: Dec 11, 2024
The contact owns a 2021 Ford F-150. The contact received notifications of NHTSA Campaign Numbers: 21V653000 (SEAT BELTS), 23V509000 (PARKING BRAKE), 22V142000 (VISIBILITY) and 23V163000 (VISIBILITY). The contact stated that while driving 60 MPH, the parking brake independently activated. The contact... Read more
POWER TRAIN Jun 13, 2025
Incident date: Dec 11, 2024
Transmission is changing hard and jerking
ELECTRICAL SYSTEM Jun 11, 2025
Incident date: Jan 11, 2025
The rearview backup camera no longer functions at all. Upon putting the car in reverse, I receive a black screen with glitching colors for a few seconds that turns completely black and gives me an error stating rearview camera is unavailable. There has been no damage recently to the vehicle or any o... Read more
UNKNOWN OR OTHER May 28, 2025
Incident date: Nov 25, 2014
The 2022 Hyundai Elantra Hybrid Blue intermittently displays Check Hybrid System Stop Safety in instrument cluster screen, which stops the car from driving in either smart or normal. This happens on the roads and highways. This is very unsafe because at high speed when this happens you could easily ... Read more
FUEL/PROPULSION SYSTEM May 2, 2025
Incident date: Jan 1, 2024
Driving 70 mph on highway and the engine shut off. Dash says shift to park to restart. Pulled over and put the vehicle in park and pressed engine start. Vehicle did not start back up. (No crank no start) Vehicle locked in park and wont shift. Vehicle was towed to my house. Replaced battery bus bar a... Read more
ENGINE May 2, 2025
Incident date: Jan 1, 2024
Driving 70 mph on highway and the engine shut off. Dash says shift to park to restart. Pulled over and put the vehicle in park and pressed engine start. Vehicle did not start back up. (No crank no start) Vehicle locked in park and wont shift. Vehicle was towed to my house. Replaced battery bus bar a... Read more
ENGINE Apr 25, 2025
Incident date: Apr 24, 2025
When we were entering a major intersection, car strolled and rolled forward and stopped 3/4 thru the intersection. It would not restart immediately while cars were speeding by on both sides. It finally started. This is the second occurrence we took the car into the KIA dealership. [XXX] INFORMA... Read more
ENGINE Apr 20, 2025
Incident date: Apr 17, 2025
The turbo actuator quit working at 103,000 miles. Loss of power. Took to Dodge dealer in Bartlesville Oklahoma to fix. I bought an extended warranty but it wouldn’t cover the cost because I have a flatbed. Out $7,500. I noticed they recalled this part on the 2015 and they need to on the 2018.
SERVICE BRAKES Mar 19, 2025
Incident date: Mar 12, 2025
My break actuator goes off every 12 seconds continuously. There is no warning sign in the dash board. Brought the vehicle to the Toyota dealership and had it checked out. The dealership says there is no problems according to their analysis. But the actuator continuously goes off every 12 seconds and... Read more
SEATS Mar 19, 2025
Incident date: Mar 12, 2025
THE ODS is not properly determining the status of the right front seat occupant. The airbag warning light is illuminated, and the front passenger airbag is deactivated even with a person sitting in the passenger seat. The ODS is also unable to determine if someone is in the seat and triggers the se... Read more
STRUCTURE Mar 18, 2025
Incident date: Mar 11, 2024
The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that moisture was leaking inside the vehicle from the front passenger’s side A-pillar trim. ... Read more
FUEL/PROPULSION SYSTEM Mar 17, 2025
Incident date: Mar 10, 2025
Engine stalled and car emitted fuel smell and leaked from engine area. Vehicle towed to shop. Mechanic found fuel leak near Cylinder #4. Removed intake manifold and found fuel rail loose and leaking from #4 injector. Left upper fuel rail retaining bolt was broken and left lower bolt was loose.
UNKNOWN OR OTHER Mar 17, 2025
Incident date: Mar 10, 2025
Failure of adhesive that holds windows to frame. Had a window come separated from frame on 7/11/24 which fell from RV on the freeway and could have put other drivers at risk from falling glass. Second window adhesive failure on 3/11/25. Caused glass to become separated from frame. Did not fall off, ... Read more
ENGINE Mar 17, 2025
Incident date: Mar 10, 2025
The engine, while driving down the road, incurred a failure to the pusher rod in the #5 cylinder. This occurred at 6750 total miles on engine. Engine failure was repaired by a dealership. The failure occurred again at 99,500 miles to the same #5 cylinder causing major engine damage leading to the... Read more
ELECTRICAL SYSTEM Feb 1, 2025
Incident date: Feb 1, 2023
The odometer display/gas gauge goes blank for long periods of time while driving. When I took it to the dealer, they said, “Oh yes that is an HRV thing,” so they have seen this before clearly. It is a safety concern to not be able to see the odometer and gas gauge to know when fuel needs to be r... Read more
ENGINE Jan 29, 2025
Incident date: Jan 1, 2025
The contact owns a 2023 GMC Sierra 1500. The contact stated that while driving on two occasions at 60 MPH, the vehicle stalled. The vehicle was restarted after the first failure but was unable to restart after the second failure. The vehicle was taken to a dealer where it was diagnosed and determine... Read more
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH Jan 13, 2025
Incident date: Aug 5, 2024
The contact owns a 2020 Ram 1500. The contact stated while driving 10 MPH and approaching a stop, the left turn signal failed to function as needed. There was no warning light illuminated. The contact stated that the vehicle made a loud sound as if the ABS had been activated. The contact stated that... Read more
FUEL/PROPULSION SYSTEM Jan 13, 2025
Incident date: Aug 5, 2024
In July 2024 after having my Bosch CP4 Injector pump and fuel system replaced by my dealership due to the injector pump failure, I went around a corner and when I went to accelerate the truck wouldn't. After several moments and the truck just coasting down the road without any power it started to re... Read more
ENGINE Jan 13, 2025
Incident date: Aug 5, 2024
The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving at 60 MPH, the vehicle lost automotive power. No warning light illuminated. The contact was able to pull over to the side of the road and the vehicle failed to start. The vehicle was towed to an independent mechanic wher... Read more
UNKNOWN OR OTHER Jan 1, 2025
Incident date: Dec 31, 2024
After reading of other owners of similar and identical models like mine having frame cracks, I made a point to inspect my trailer’s I beam chassis and I discovered horizontal cracks within the I beam, one on each side, over the suspension area. Every picture I have seen looks just like mine, a rus... Read more
ELECTRICAL SYSTEM Dec 18, 2024
Incident date: Mar 31, 2024
ABS system is shutting causing all safety systems to shut down including cruise control. Freightliner is overlaying the harness for abs sensors at the owners expense. There should be a recall for them to fix this issue. They are very aware of what's going on and are doing nothing to fix the issue... Read more
STRUCTURE Dec 17, 2024
Incident date: Sep 1, 2024
Our new 2024 Momentum 414M suffered a landing gear failure - while returning to hitch height the passenger side landing gear cylinder housing broke, causing the camper to fall to it's belly. Upon further research, Grand Design has had issues with frames flexing. Also - the hydraulic cylinder mfg h... Read more
STEERING Nov 26, 2024
Incident date: Oct 12, 2023
Steering cupler failure
UNKNOWN OR OTHER Nov 24, 2024
Incident date: Aug 15, 2023
Our KIA EV9, which HAS HAD the software update installed to address NHTSA Recall Number 24V757 (Kia safety recall SC326) has again had the driver's instrument panel screen come up blank when the car was started. This is identical to behavior we observed multiple times before taking the car to the d... Read more
AIR BAGS Nov 22, 2024
Incident date: Jun 15, 2024
The dashboard leather has shrunk and the staples are beginning to pull out. I have read that this may keep the dashboard airbag from property deploying in the case of an accident. This is a common issue and the dealers are recommending replacement.
UNKNOWN OR OTHER Nov 2, 2024
Incident date: Oct 19, 2024
Dashboard shows a message" Stop vehicle and check brake system", vehicle doesn't pass over the 10 mph. On the KIA access APP I have all this 6 Diagnostic Issues : FR_CMR C28B981, FR_CMR C164286, ADAS_DRV C28B086, ADAS_DRV 28B986, ADAS_DRV C28B881, ADAS_DRV C164286. Dealer was unable to fix the issue... Read more

Showing 50 of 537 complaints.

NHTSA Safety Ratings, 2015 CADILLAC SRX

2015 Cadillac SRX SUV FWD

CategoryRating
Overall Rating 5 / 5 ★★★★★
Frontal Crash 4 / 5 ★★★★☆
Frontal Crash, Driver 5 / 5 ★★★★★
Frontal Crash, Passenger 4 / 5 ★★★★☆
Side Crash 5 / 5 ★★★★★
Side Crash, Driver 5 / 5 ★★★★★
Side Crash, Passenger 5 / 5 ★★★★★
Rollover 4 / 5 ★★★★☆
Rollover Risk 17.9%

Safety Technology

FeatureStatus
Electronic Stability ControlStandard
Forward Collision WarningOptional
Lane Departure WarningOptional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2015 CADILLAC SRX

Trim / Engine City MPG Highway MPG Combined MPG Fuel Type Annual Fuel Cost
3.6L 6-cyl, Automatic (S6) (Front-Wheel Drive) 17.0 24.0 19.0 Regular $3,300

CO2 Emissions: 462.0 g/mile (Standard Sport Utility Vehicle 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2015 CADILLAC SRX

1,975 manufacturer communications from 1183 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
350000 EQUIPMENT293
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL199
110000 ELECTRICAL SYSTEM189
060000 ENGINE AND ENGINE COOLING130
060000 ENGINE (PWS)104
356000 EQUIPMENT ADAPTIVE/MOBILITY97
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.90
353000 EQUIPMENT:ELECTRICAL75
00-03-10-006P Apr 18, 2024
200000 WHEELS
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
20-NA-132 Apr 10, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Apr 10, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-052 Apr 8, 2024
350000 EQUIPMENT
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
17-NA-052 Apr 8, 2024
200000 WHEELS
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
20-NA-132 Mar 26, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Mar 26, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Mar 26, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Mar 26, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Mar 26, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
23-NA-103 Mar 21, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
16-NA-383 Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
07-00-89-037S Mar 11, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X Mar 10, 2024
350000 EQUIPMENT
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5596A Mar 4, 2024
030000 BRAKES (PWS)
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIP5596A Mar 4, 2024
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
24-NA-040 Mar 4, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
17-NA-073 Mar 1, 2024
980000 UNKNOWN OR OTHER
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
22-NA-074 Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
16-NA-222 Feb 7, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
19-NA-044 Feb 7, 2024
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
19-NA-044 Feb 7, 2024
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-338 Feb 2, 2024
100000 POWER TRAIN
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
16-NA-338 Feb 2, 2024
060000 ENGINE AND ENGINE COOLING
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
PIT6122 Jan 31, 2024
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This Preliminary information communicates to dealers of a known issue with failed map update
PIP5913A Jan 23, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary information communicates additional diagnostics to help isolate source of complaint.
PI0281K Jan 18, 2024
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
18-NA-099 Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PI1394B Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
02-08-42-001J Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PIP5601B Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
22-NA-240 Jan 11, 2024
060000 ENGINE AND ENGINE COOLING
This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.
PI0592I Jan 8, 2024
110000 ELECTRICAL SYSTEM
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIT5074P Dec 18, 2023
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
PIT5962A Dec 15, 2023
110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT5962A Dec 15, 2023
980000 UNKNOWN OR OTHER
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
21-NA-147 Dec 13, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminateda??.
23-NA-219 Dec 12, 2023
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-219 Dec 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-132 Dec 8, 2023
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Dec 8, 2023
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Dec 8, 2023
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIC6123G Dec 5, 2023
270000 LANE DEPARTURE
This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunligh
PIC6123G Dec 5, 2023
263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunligh
23-NA-162 Nov 30, 2023
100000 POWER TRAIN
This service bulletin advises the tech of updated Diagnostic procedures in Service Information (SI) to avoid misdiagnosis when addressing a customer concern of Service Rear Axle Message displayed on the Driver information Center (DIC).
23-NA-162 Nov 30, 2023
110000 ELECTRICAL SYSTEM
This service bulletin advises the tech of updated Diagnostic procedures in Service Information (SI) to avoid misdiagnosis when addressing a customer concern of Service Rear Axle Message displayed on the Driver information Center (DIC).
23-NA-162 Nov 30, 2023
350000 EQUIPMENT
This service bulletin advises the tech of updated Diagnostic procedures in Service Information (SI) to avoid misdiagnosis when addressing a customer concern of Service Rear Axle Message displayed on the Driver information Center (DIC).
PIT5214F Nov 14, 2023
020000 SUSPENSION
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the
03-00-91-001I Nov 6, 2023
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I Nov 6, 2023
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I Nov 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I Nov 6, 2023
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I Nov 6, 2023
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159 Oct 30, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
PIP4964E Oct 16, 2023
120000 EXTERIOR LIGHTING
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
PIP4964E Oct 16, 2023
070000 FUEL SYSTEM, GASOLINE
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
PIP4964E Oct 16, 2023
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
05-00-89-029F Oct 11, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
17-NA-170 Oct 6, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
01-06-01-011O Oct 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
99-00-89-019Y Oct 3, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
20-NA-159 Sep 28, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
20-NA-159 Sep 28, 2023
190000 TIRES
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
02-00-89-002W Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
10-00-89-006J Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIT5698D Sep 26, 2023
110000 ELECTRICAL SYSTEM
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PIT5099G Sep 26, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
07-08-49-020R Sep 21, 2023
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R Sep 21, 2023
350000 EQUIPMENT
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R Sep 21, 2023
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
23-NA-154 Sep 21, 2023
350000 EQUIPMENT
This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).
17-NA-157 Sep 8, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
17-NA-281 Sep 6, 2023
100000 POWER TRAIN
This service bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When Using the Pico Scope.
23-NA-154 Sep 5, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).
18-NA-306 Sep 1, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
23-NA-153 Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
23-NA-153 Sep 1, 2023
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
PIP5621D Aug 24, 2023
100000 POWER TRAIN
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the
18-NA-073 Aug 24, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
18-NA-306 Aug 18, 2023
350000 EQUIPMENT
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
09-00-89-016H Aug 15, 2023
350000 EQUIPMENT
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
PIP5628G Aug 10, 2023
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
23-NA-141 Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This informational bulletin advised the technician that the engine and related parts will be debited if found that the tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged b
16-NA-222 Aug 10, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
16-NA-222 Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
15-00-89-004F Aug 7, 2023
100000 POWER TRAIN
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F Aug 7, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F Aug 7, 2023
020000 SUSPENSION
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F Aug 7, 2023
010000 STEERING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010R Aug 1, 2023
350000 EQUIPMENT
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
04-06-04-051H Aug 1, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
04-06-04-051H Aug 1, 2023
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
09-06-04-026X Jul 31, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
09-06-04-026X Jul 31, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
17-NA-066 Jul 21, 2023
100000 POWER TRAIN
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
17-NA-066 Jul 21, 2023
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
PIP5358C Jul 18, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
99-09-40-005I Jul 17, 2023
150000 SEAT BELTS
This service bulletin provides information on availability for a seat belt extender.

Showing 100 of 1,975 bulletins.

NHTSA Safety Investigations, CADILLAC SRX

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE20019 Opened: Nov 6, 2020 , Closed: Dec 23, 2021
PE, Closed , Model Year: 2010
Rear Toe Link Adjuster Separation
On November 06, 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE20-019) to assess the remedy and scope of General Motors (GM) recall 14V-571. ODI had received a total of 9 complaints with allegations of rear toe links separating while the vehicle was in motion. The... Read more
EA06001 Opened: Jan 20, 2006 , Closed: Dec 1, 2006
EA, Closed , Model Year: 2004
SUNROOF GLASS FAILURE
ODI'S INVESTIGATION OF THE CADILLAC SRX GLASS ROOF DID NOT IDENTIFY ANY DEFECTIVE MANUFACTURING PROCESS, DESIGN, OR QUALITY CONTROL ISSUE WITH THE SRX GLASS ROOF SYSTEM.GM BELIEVES THAT THE MOST LIKELY CAUSE OF BREAKAGE IS STONE OR SHARP OBJECT IMPACT AGAINST THE GLASS.THE INVESTIGATION INCLUDED A P... Read more
PE05052 Opened: Sep 22, 2005 , Closed: Jan 20, 2006
PE, Closed , Model Year: 2004
SUN ROOF GLASS FAILURE
OF THE 17 COMPLAINTS, THERE WERE 9 INJURY INCIDENTS RESULTING IN 19 INDIVIDUALS BEING INJURED.THE INJURIES CONSIST OF CUTS AND SCRAPES TO OCCUPANT'S FACE, ARM, HAND OR LEG.SOME INJURIES WERE THE DIRECT RESULT OF THE FALLING GLASS FRAGMENTS WHILE OTHER INJURIES OCCURRED WHEN OCCUPANTS WERE EXITING TH... Read more

CADILLAC SRX - All Years Overview

Complete safety history for the CADILLAC SRX across all model years (2004, 2016).

43 Total Recalls
4,166 Total Complaints
3 Investigations
268 Reported Crashes
50 Reported Fires
14 Reported Deaths

CADILLAC SRX - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2019 0 2 View
2016 2 208 View
2015 (current) 4 537
2014 2 451 View
2013 5 493 View
2012 3 515 View
2011 7 575 View
2010 6 632 View
2009 0 31 View
2008 0 71 View
2007 1 69 View
2006 3 96 View
2005 3 162 View
2004 7 324 View

Other CADILLAC Models

Model Recalls Complaints
ESCALADE 163 2,182 View
ESCALADE ESV 128 666 View
CTS 64 3,088 View
ESCALADE EXT 63 126 View
DEVILLE 59 3,662 View
FLEETWOOD 50 265 View
BROUGHAM 46 69 View
SEVILLE 46 1,049 View