2012 CADILLAC SRX
3 recalls, 515 complaints - 2,178 TSBs - 5/5 safety rating
21V473000 Jun 24, 2021
SUSPENSION:REAR
Defect Description
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Consequence
A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a no... Read more
14V571000 Sep 19, 2014
SUSPENSION:REAR
Defect Description
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster... Read more
Consequence
Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458... Read more
14V447000 Jul 23, 2014
SEATS:FRONT ASSEMBLY:POWER ADJUST
Defect Description
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt t... Read more
Consequence
If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 ... Read more
Complaint Statistics
515 total complaints
55 crashes 6 fires 42 injuries 2 deaths
Top Reported Components
| Component | Complaints |
|---|---|
| EXTERIOR LIGHTING | 206 |
| SERVICE BRAKES | 41 |
| SUSPENSION | 34 |
| ELECTRICAL SYSTEM | 34 |
| UNKNOWN OR OTHER | 28 |
| ENGINE | 19 |
| STEERING | 17 |
| EXTERIOR LIGHTING:HEADLIGHTS | 16 |
| VEHICLE SPEED CONTROL | 15 |
| STRUCTURE:BODY | 13 |
AIR BAGS
Jun 17, 2026
Incident date: May 24, 2026
A deer rammed my passager side . airbag light was always on saying passenger airbag off . but when it explodes it injured my passenger . all the airbags didn't activate my car shut down after the incident but a few moments after it regenerated there were all types of debris after the extreme lou... Read more
2 injured
2 deaths
ENGINE AND ENGINE COOLING
Apr 17, 2026
Incident date: Mar 27, 2026
The contact owns a 2022 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle lost automotive power, failed to accelerate, and went into LIMP Mode. Additionally, there were abnormally loud sounds coming from the engine. T... Read more
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING
Apr 17, 2026
Incident date: Mar 27, 2026
We told a driver with Waymo months ago when he was mapping the pickup route for the Waymos NOT to have them come in our very busy driveway. He did not do as we requested and from that point on they have been coming into our driveway which is private property. If you could please advise them not to e... Read more
ELECTRICAL SYSTEM
Apr 7, 2026
Incident date: Jul 16, 2025
On October 27, 2025, I was housesitting and watching a friends' son and dropped him off at school. I returned to their house, shut off the car, went into the house, started cleaning home in preparation of returning to my home. I was in downstairs master suite on opposite end of home when I heard a c... Read more
Fire
SERVICE BRAKES, HYDRAULIC
Mar 19, 2026
Incident date: Dec 31, 1969
The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable am... Read more
EXTERIOR LIGHTING
Nov 17, 2025
Incident date: Nov 10, 2025
Since purchasing over a year ago Recurring failure of the rear-view backup camera system, resulting in a black and white image, coupled with dangerous malfunctions of the integrated Rear Cross Traffic Monitor (RCTM) system. Detailed Description of Safety Hazard The backup camera image repeatedly rev... Read more
ELECTRICAL SYSTEM
Nov 17, 2025
Incident date: Nov 10, 2025
Since purchasing over a year ago Recurring failure of the rear-view backup camera system, resulting in a black and white image, coupled with dangerous malfunctions of the integrated Rear Cross Traffic Monitor (RCTM) system. Detailed Description of Safety Hazard The backup camera image repeatedly rev... Read more
CHILD SEAT
Sep 4, 2025
Incident date: Apr 23, 2025
The contact owns a 2022 Volkswagen Atlas. The contact stated that while driving approximately 5 MPH, and pressed the brakes when suddenly the second row passenger side captain seat erroneously moved forward. The [XXX] child seated in a high-back booster seat in the second row passenger seat was pus... Read more
1 injured
UNKNOWN OR OTHER
Aug 27, 2025
Incident date: Aug 20, 2025
I am writing to bring urgent attention to a significant and concerning issue affecting the 2016 Honda Accord, specifically the audio head unit, which is causing severe static noise through the vehicle's speakers. This issue poses a serious safety risk to drivers, passengers, and others on the road, ... Read more
ENGINE
Aug 18, 2025
Incident date: Aug 18, 2025
The contact owns a 2009 GMC Sierra 1500. The contact stated that while driving at highway speeds, the vehicle hesitated while depressing the accelerator pedal. The traction control and check engine warning lights were illuminated. The contact used a code reader and discovered a misfire in cylinder #... Read more
ELECTRICAL SYSTEM
Jul 15, 2025
Incident date: Jul 15, 2025
Our 2017 Honda CRV EX Body Control Module has to be replaced due to the alarm system coming on and the car trying to start itself along with a parasitic drain. I have driven Honda's my entire life because they are suppose to be reliable and I guess this is no longer the case. Very disappointed with ... Read more
ELECTRICAL SYSTEM
Jun 10, 2025
Incident date: Feb 9, 2025
A month in after purchasing the check engine light came on. My car did not want to accelerate, started shaking and having jerking movement while driving on the freeway with my newborn and 3 other children in the car with me. Got stranded 3 hours away from home. Car has been in the shop going on 30 ... Read more
LANE DEPARTURE: WARNING
Jun 10, 2025
Incident date: Jun 5, 2025
Started vehicle and it lit up with every warning imaginable. Dealership said it's the Honda Sensing unit is defective. After reviewing online, it certainly seems everyone's unit is defective.. Now we were quoted 3k to fix safety related stuff. Can't afford to fix so now, just driving it until... Read more
ENGINE
Jun 10, 2025
Incident date: Jun 5, 2025
As I was driving going at a rate of 40 MPH my engine shut off. I was able to pull to the side of the road without an accident thankfully. Cranked the vehicle back up and then the same thing it happened again. No check engine light came on either time. Drove for another 200 miles no issues. Going apx... Read more
POWER TRAIN
Jun 10, 2025
Incident date: Jun 5, 2025
Clutch failed at 45000 miles due to early wear. Clutch failed on interstate and resulted in full power loss of vehicle requiring a tow. Honda had previously identified a manufacturing defect with the friction plate as noted in SB-22017 issued in Sept 2022 covering MY 2020 and 2021 vehicles. My vehic... Read more
ELECTRICAL SYSTEM
Jun 10, 2025
Incident date: Feb 9, 2025
I brought this Vehicle from Carvana but it has a recall and I see there are no available parts. This is major issue for the vehicle; would like some assistance on how to receive the parts as soon as possible to get it fixed.
UNKNOWN OR OTHER
Jun 10, 2025
Incident date: Feb 9, 2025
A month in after purchasing the check engine light came on. My car did not want to accelerate, started shaking and having jerking movement while driving on the freeway with my newborn and 3 other children in the car with me. Got stranded 3 hours away from home. Car has been in the shop going on 30 ... Read more
UNKNOWN OR OTHER
Apr 20, 2025
Incident date: Apr 20, 2025
UNKNOWN. On 4/13/25 morning, I was with my wife driving towards a park and our car decelerated suddenly from 37 miles to 20 miles and then slowed down. Luckily no driver behind us was close otherwise the car would have crashed. We pulled over to the side of the road and shut off the engine. Res... Read more
LANE DEPARTURE: BLIND SPOT DETECTION
Apr 3, 2025
Incident date: Jan 8, 2025
Inappropriately activates forward emergency braking without a vehicle ahead or obstruction ahead. Inappropriately activates reverse emergency braking without a vehicle or obstruction behind. Inappropriately activating forward collision alert without vehicle or obstruction ahead. Gauge cluster displa... Read more
ELECTRICAL SYSTEM
Mar 30, 2025
Incident date: Mar 13, 2025
Recall # 251 has been going on at great length and I have an appointment for 11:30am April 1,2025 for what they deem as a solution to # 251 Recall that does not fix the problem and goes against everything that the NHTSA and FEDERAL GOVERMENT LAWS are in place for, you are allowing them to continue t... Read more
ENGINE AND ENGINE COOLING
Mar 19, 2025
Incident date: Apr 10, 2014
The contact owns a 2012 Ford Focus. The contact stated that while the vehicle was parked in the driveway, there was a puddle of liquid with an abnormal odor underneath the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer for an unknown recall repair, and a... Read more
POWER TRAIN
Jan 27, 2025
Incident date: Jan 3, 2025
Transmission failure. The transmission skips gears when accelerating. Which is especially not good when you are trying to merge into traffic and the vehicle lurches you as it skips gears. Had it diagnosed at the Ford Dealership and they are saying the truck needs an entire new transmission. Skipping... Read more
ELECTRICAL SYSTEM
Jan 27, 2025
Incident date: Jan 3, 2025
Over six months later, NHTSA Campaign Number: 24V538000 still has no remedy for an apparent fire risk! I can't charge my vehicle and I can't park it in my own garage. I drive at risk of being in the midst of a spontaneous fire! THE MANUFACTURER has failed or is unable to remedy this safety recall fo... Read more
POWER TRAIN
Jan 27, 2025
Incident date: Jan 3, 2025
Over six months later, NHTSA Campaign Number: 24V538000 still has no remedy for an apparent fire risk! I can't charge my vehicle and I can't park it in my own garage. I drive at risk of being in the midst of a spontaneous fire! THE MANUFACTURER has failed or is unable to remedy this safety recall fo... Read more
ENGINE
Dec 31, 2024
Incident date: Sep 30, 2024
Engine fire, extinguished by the fire dept. Car was parked at the time. Dealer informed us that the fire recall was completed on 10-29-2021 and now we are over the 150,000 mileage warranty so no repair can be done by Kia. I will submit 2 more claims for transmission and brakes for the same Kia.
Fire
SEATS
Oct 18, 2024
Incident date: Jan 1, 2024
The passenger present module in seat isn’t working with air bag. Per Cadillac passenger seat module is inside the seat and needs replaced.
LANE DEPARTURE: ASSIST
Oct 18, 2024
Incident date: Jan 1, 2024
1. Autosteer/Lane assist failure, yes its available for inspection upon request with Tesla 2. Due to above failure met with a crash which led to severe medical issues 3. The car has been totalled and the car is not functional, waiting on Tesla to inspect and confirm 4. Police has filed a crash repo... Read more
Crash
1 injured
VISIBILITY/WIPER
Oct 9, 2024
Incident date: Oct 5, 2024
The back up camera is in black and white with low contrast. It occasionally flashes in color, but it makes it nearly impossible to use safely.
POWER TRAIN
Aug 16, 2024
Incident date: Aug 16, 2024
Was driving on a 5 hour car ride at 5pm on August 16th and was going up a hill, the vehicle quickly lost all power and the engine light lit. I was able to pull the car to the side of the road with the momentum that the car already had, but was not able to get the car to a safe space (its about 6 in... Read more
POWER TRAIN
Jul 13, 2024
Incident date: Jul 11, 2024
While driving on city streets the check engine light came on and I was unable to accelerate or maintain speeds above 30mph. Because the car couldn’t operate at posted speed limits, other vehicles were stuck behind me or had to go around. It was also slow to start at traffic signals. I will be taki... Read more
VEHICLE SPEED CONTROL
Jun 17, 2024
Incident date: Jun 8, 2024
2018 Ram 2500 diesel truck, ABS braking system was intermittent and now has stopped working all together affecting the cruise control and the ability to stop without locking up the brakes all together. This has started a couple of years ago and the dealer said everyone is having the problem and part... Read more
SERVICE BRAKES
Jun 17, 2024
Incident date: Jun 8, 2024
2018 Ram 2500 diesel truck, ABS braking system was intermittent and now has stopped working all together affecting the cruise control and the ability to stop without locking up the brakes all together. This has started a couple of years ago and the dealer said everyone is having the problem and part... Read more
VISIBILITY/WIPER
Jun 17, 2024
Incident date: Jun 8, 2024
The car’s driver side mirror shakes (glass in mirror) and causing distraction while driving, which seem to be the widespread case. Other 2 CX-90 driven in dealership had the similar issues. The shaking is more prominent at highway speed and while going over bumps.
STEERING
Jun 15, 2024
Incident date: May 29, 2024
Steering wheel is sticky and notchy at freeway speeds in a straight line It takes addition effort to turn wheel from the current position then it breaks free
UNKNOWN OR OTHER
Feb 20, 2024
Incident date: Dec 15, 2023
My car's transmission gave out in November 2023. It was returned the day before Thanksgiving. For the second time on January 11, 2024, the transmission blew. It was towed to the dealership where they notified me that the car would need another transmission. The car received another transmission and ... Read more
STRUCTURE:BODY
Jan 28, 2024
Incident date: Jan 2, 2024
The inside hatch panel leaks water through it. It is available for inspection if requested. The problem has not been reproduced by dealership or independent service center.
EXTERIOR LIGHTING
Jan 28, 2024
Incident date: Jan 2, 2024
Lights are very dim no matter what kind I use on my head lights low beams
UNKNOWN OR OTHER
Jan 23, 2024
Incident date: Jan 23, 2024
We bought our car in 2021 and shortly after our car started pouring water into the driver seat from the ceiling. At that time we thought it may have been a cracked window window. Actually we weren’t really sure because we don’t use the sunroof or anything really. However, it stopped doing it unt... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Jan 20, 2024
Incident date: Jan 16, 2024
We noticed that we had our airbag light was on in our dashboard along with that we also notice that the buttons and horn did not work in to the steering wheel. When we took the car to get checked by the Hyundai dealership in Lakewood. We were told that the clock spring was the cause of this problem ... Read more
SERVICE BRAKES, HYDRAULIC
Dec 29, 2023
Incident date: Apr 8, 2023
The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall rep... Read more
LANE DEPARTURE: ASSIST
Dec 29, 2023
Incident date: Apr 8, 2023
Within the last two weeks I have noticed that when I reach cruising speeds of above 45-50mph my steering wheel will lock up when going in a straight line. It requires extra effort to get the steering wheel to respond. It sort of pops back into being able to steer. This is particularly unnerving wh... Read more
ENGINE
Nov 14, 2023
Incident date: Oct 3, 2023
The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle would shake uncontrollably, and the vehicle was hesitant to accelerate when the accelerator pedal was depressed. The contact also became aware that the clutch was slipping. Additionally, the vehi... Read more
SERVICE BRAKES
Nov 2, 2023
Incident date: Aug 2, 2022
While driving in atleast in awd and I think it happened in 2wd. My abs light comes on with stabilitrack and trailer break. Once that happens driving feels weird like breaks are closing in. Turning is extremely difficult cause it feels like all this are breaking. Then once I stop the car it kicks ... Read more
ELECTRICAL SYSTEM
Jul 7, 2023
Incident date: Jul 7, 2023
The entire radio screen is delaminating. The dealer said it needed updated. They said they updated it. And a new screen would be about $3,000.00. As you can see in the picture the screen is very bubbled. It is almost completely inoperable. The top right hand side has a button that keeps popping on ... Read more
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Jul 7, 2023
Incident date: Jul 7, 2023
The contact owns a 2020 BMW X3. The contact stated while driving 10-15 MPH, he heard an abnormal noise from the rear differential bolt. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagno... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Jul 3, 2023
Incident date: Apr 1, 2023
Multiple times the car while on cruise control has slammed on brakes due to seemingly nothing. It's without warning our alert and it is extremely violent. It happens at least once every week.
STEERING
Mar 11, 2023
Incident date: Jan 1, 2023
The second tow captain rear seats are not bolted securely. The seats both rock forward and back. I brought it up to Tedla service and the representative came back with, The car is 6 years old. So does that mean Tesla Model X captain seats begin to fail after 6 years? The other issue is a steering ... Read more
SEATS
Mar 11, 2023
Incident date: Jan 1, 2023
The second tow captain rear seats are not bolted securely. The seats both rock forward and back. I brought it up to Tedla service and the representative came back with, The car is 6 years old. So does that mean Tesla Model X captain seats begin to fail after 6 years? The other issue is a steering ... Read more
ENGINE
Mar 11, 2023
Incident date: Jan 1, 2023
On Sunday, February 26, 2023, as I was en route to my home in Liberty Hill, Texas, I heard a noise from what seemed to be under the hood. The noise sounded somewhat like a card in bike spokes. No warning lights were lit. When I arrived home, I had a neighbor listen to the noise. His opinion was tha... Read more
STRUCTURE:BODY
Feb 15, 2023
Incident date: Feb 12, 2023
Driver's seat windshield panel flew off while driving. Part number BB5Z-7803145-AA
Showing 50 of 515 complaints.
NHTSA Safety Ratings, 2012 CADILLAC SRX
2012 Cadillac SRX SUV AWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 5 / 5 ★★★★★ |
| Frontal Crash, Driver | 5 / 5 ★★★★★ |
| Frontal Crash, Passenger | 4 / 5 ★★★★☆ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 16.4% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2012 CADILLAC SRX
2,178 manufacturer communications from 1276 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 321 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 227 |
| 110000 ELECTRICAL SYSTEM | 193 |
| 060000 ENGINE AND ENGINE COOLING | 144 |
| 060000 ENGINE (PWS) | 106 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 104 |
| 353000 EQUIPMENT:ELECTRICAL | 91 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 66 |
00-03-10-006P
Apr 18, 2024
200000 WHEELS
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
20-NA-132
Apr 10, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Apr 10, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-052
Apr 8, 2024
350000 EQUIPMENT
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
17-NA-052
Apr 8, 2024
200000 WHEELS
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H
Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
20-NA-132
Mar 26, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
23-NA-103
Mar 21, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
16-NA-383
Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
07-00-89-037S
Mar 11, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X
Mar 10, 2024
350000 EQUIPMENT
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5596A
Mar 4, 2024
030000 BRAKES (PWS)
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIP5596A
Mar 4, 2024
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
17-NA-073
Mar 1, 2024
980000 UNKNOWN OR OTHER
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
22-NA-074
Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
16-NA-222
Feb 7, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
19-NA-044
Feb 7, 2024
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
19-NA-044
Feb 7, 2024
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-338
Feb 2, 2024
100000 POWER TRAIN
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
16-NA-338
Feb 2, 2024
060000 ENGINE AND ENGINE COOLING
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
PIP5913A
Jan 23, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary information communicates additional diagnostics to help isolate source of complaint.
PI0281K
Jan 18, 2024
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
18-NA-099
Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PI1394B
Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B
Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIP5601B
Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
02-08-42-001J
Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
22-NA-240
Jan 11, 2024
060000 ENGINE AND ENGINE COOLING
This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.
PI0592I
Jan 8, 2024
110000 ELECTRICAL SYSTEM
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIT5074P
Dec 18, 2023
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
PIT5962A
Dec 15, 2023
110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT5962A
Dec 15, 2023
980000 UNKNOWN OR OTHER
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
21-NA-147
Dec 13, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminateda??.
23-NA-219
Dec 12, 2023
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-219
Dec 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-132
Dec 8, 2023
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
23-NA-162
Nov 30, 2023
350000 EQUIPMENT
This service bulletin advises the tech of updated Diagnostic procedures in Service Information (SI) to avoid misdiagnosis when addressing a customer concern of Service Rear Axle Message displayed on the Driver information Center (DIC).
23-NA-162
Nov 30, 2023
110000 ELECTRICAL SYSTEM
This service bulletin advises the tech of updated Diagnostic procedures in Service Information (SI) to avoid misdiagnosis when addressing a customer concern of Service Rear Axle Message displayed on the Driver information Center (DIC).
23-NA-162
Nov 30, 2023
100000 POWER TRAIN
This service bulletin advises the tech of updated Diagnostic procedures in Service Information (SI) to avoid misdiagnosis when addressing a customer concern of Service Rear Axle Message displayed on the Driver information Center (DIC).
PIT5214F
Nov 14, 2023
020000 SUSPENSION
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the
03-00-91-001I
Nov 6, 2023
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159
Oct 30, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
PIP4964E
Oct 16, 2023
120000 EXTERIOR LIGHTING
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
PIP4964E
Oct 16, 2023
070000 FUEL SYSTEM, GASOLINE
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
PIP4964E
Oct 16, 2023
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
05-00-89-029F
Oct 11, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
17-NA-170
Oct 6, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
01-06-01-011O
Oct 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
20-NA-159
Sep 28, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
20-NA-159
Sep 28, 2023
190000 TIRES
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
10-00-89-006J
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIT5099G
Sep 26, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
02-00-89-002W
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
07-08-49-020R
Sep 21, 2023
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
350000 EQUIPMENT
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
17-NA-157
Sep 8, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
17-NA-281
Sep 6, 2023
100000 POWER TRAIN
This service bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When Using the Pico Scope.
PIP4112T
Sep 1, 2023
100000 POWER TRAIN
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
PIP4112T
Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
23-NA-153
Sep 1, 2023
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
23-NA-153
Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
18-NA-306
Sep 1, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
18-NA-073
Aug 24, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
18-NA-306
Aug 18, 2023
350000 EQUIPMENT
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
09-00-89-016H
Aug 15, 2023
350000 EQUIPMENT
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
PIP5628G
Aug 10, 2023
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
16-NA-222
Aug 10, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
16-NA-222
Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
15-00-89-004F
Aug 7, 2023
100000 POWER TRAIN
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
020000 SUSPENSION
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
010000 STEERING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010R
Aug 1, 2023
350000 EQUIPMENT
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
04-06-04-051H
Aug 1, 2023
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
04-06-04-051H
Aug 1, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
09-06-04-026X
Jul 31, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
09-06-04-026X
Jul 31, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
17-NA-066
Jul 21, 2023
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
17-NA-066
Jul 21, 2023
100000 POWER TRAIN
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
PIP5358C
Jul 18, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
21-NA-026
Jul 17, 2023
350000 EQUIPMENT
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
99-09-40-005I
Jul 17, 2023
150000 SEAT BELTS
This service bulletin provides information on availability for a seat belt extender.
PIP4902R
Jul 13, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen
99-08-51-001F
Jun 30, 2023
160000 STRUCTURE
This service bulletin provides information on Paintless Dent Repair Process.
01-06-01-011N
Jun 30, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
13-08-116-001I
Jun 29, 2023
110000 ELECTRICAL SYSTEM
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
17-NA-066
Jun 29, 2023
100000 POWER TRAIN
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
16-NA-158
Jun 14, 2023
350000 EQUIPMENT
This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
PIT4261J
Jun 9, 2023
192000 TIRES:SIDEWALL
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer
Showing 100 of 2,178 bulletins.
NHTSA Safety Investigations, CADILLAC SRX
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE20019
Opened: Nov 6, 2020 , Closed: Dec 23, 2021
Rear Toe Link Adjuster Separation
On November 06, 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE20-019) to assess the remedy and scope of General Motors (GM) recall 14V-571. ODI had received a total of 9 complaints with allegations of rear toe links separating while the vehicle was in motion. The... Read more
EA06001
Opened: Jan 20, 2006 , Closed: Dec 1, 2006
SUNROOF GLASS FAILURE
ODI'S INVESTIGATION OF THE CADILLAC SRX GLASS ROOF DID NOT IDENTIFY ANY DEFECTIVE MANUFACTURING PROCESS, DESIGN, OR QUALITY CONTROL ISSUE WITH THE SRX GLASS ROOF SYSTEM.GM BELIEVES THAT THE MOST LIKELY CAUSE OF BREAKAGE IS STONE OR SHARP OBJECT IMPACT AGAINST THE GLASS.THE INVESTIGATION INCLUDED A P... Read more
PE05052
Opened: Sep 22, 2005 , Closed: Jan 20, 2006
SUN ROOF GLASS FAILURE
OF THE 17 COMPLAINTS, THERE WERE 9 INJURY INCIDENTS RESULTING IN 19 INDIVIDUALS BEING INJURED.THE INJURIES CONSIST OF CUTS AND SCRAPES TO OCCUPANT'S FACE, ARM, HAND OR LEG.SOME INJURIES WERE THE DIRECT RESULT OF THE FALLING GLASS FRAGMENTS WHILE OTHER INJURIES OCCURRED WHEN OCCUPANTS WERE EXITING TH... Read more
CADILLAC SRX - All Years Overview
Complete safety history for the CADILLAC SRX across all model years (2004, 2016).
43
Total Recalls
4,166
Total Complaints
3
Investigations
268
Reported Crashes
50
Reported Fires
14
Reported Deaths
CADILLAC SRX - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.