2013 CADILLAC SRX

5 recalls, 493 complaints - 2,683 TSBs - 5/5 safety rating

SUSPENSION:REAR

Defect Description

General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

Consequence

A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

Remedy

Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a no... Read more

380,498 vehicles affected

Manufacturer: General Motors, LLC

SUSPENSION:REAR

Defect Description

General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster... Read more

Consequence

Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.

Remedy

GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458... Read more

290,241 vehicles affected

Manufacturer: General Motors LLC

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Defect Description

General Motors LLC (GM) is recalling certain model year 2013 Cadillac SRX vehicles manufactured May 29, 2012, through June 26, 2013, and equipped with 3.6L engines. In the affected vehicles, in certain driving situations, there may be a three to four second lag in acceleration due to the transmissi... Read more

Consequence

A three to four second lag in acceleration may increase the risk of crash.

Remedy

GM will notify owners, and dealers will reprogram the transmission control module, free of charge. The recall began on June 3, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. General Motors' number for this recall is 14132.

50,571 vehicles affected

Manufacturer: General Motors LLC

WHEELS:LUGS/NUTS/BOLTS/STUDS

Defect Description

General Motors (GM) is recalling certain model year 2013 Cadillac SRX vehicles, manufactured January 31, 2012, through March 18, 2013, and equipped with 18 inch wheels. On the affected vehicles, the wheel lug nuts may loosen.

Consequence

If the lug nuts loosen, they may fall off or cause the wheel studs to fracture. Either condition would allow the wheel to separate from the vehicle, increasing the risk of a crash.

Remedy

GM will notify owners, and dealers will remove and reinstall the wheel nuts by performing a tire rotation, free of charge. The recall began on June 3, 2013. Owners may contact GM at 1-800-521-7300. GM's recall campaign number is 13116.

18,871 vehicles affected

Manufacturer: General Motors LLC

POWER TRAIN:AUTOMATIC TRANSMISSION

Defect Description

General Motors (GM) is recalling certain model year 2013 Buick LaCrosse vehicles, manufactured between April 25, 2012, through March 6, 2013, and model year 2013 Cadillac SRX vehicles, manufactured between May 29, 2012, through February 18, 2013 for failing to comply with the requirements of Federal... Read more

Consequence

If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash.

Remedy

GM will notify owners, and dealers will reprogram the transmission control module free of charge. The recall began on April 3, 2013. Cadillac owners may call 1-866-982-2339. Buick owners may call 1-866-694-6546.

26,582 vehicles affected

Manufacturer: General Motors LLC

Complaint Statistics

493 total complaints 23 crashes 10 fires 28 injuries 6 deaths

Top Reported Components

Component	Complaints
EXTERIOR LIGHTING	187
ELECTRICAL SYSTEM	54
UNKNOWN OR OTHER	44
POWER TRAIN	29
ENGINE	27
VEHICLE SPEED CONTROL	21
SUSPENSION	16
EXTERIOR LIGHTING:HEADLIGHTS	13
FUEL/PROPULSION SYSTEM	11
VISIBILITY/WIPER	11

Incident date: Feb 14, 2026

Valentine day a car side swiped me on the 91 freeway my car went out of control but I was able to get control of the vehicle driver side got banged up from the back bumper all the way to the driver side front fender.

Crash 2 injured 2 deaths

Incident date: Feb 14, 2026

Crash 2 injured 2 deaths

Incident date: Feb 14, 2026

Crash 2 injured 2 deaths

Incident date: May 2, 2016

I am submitting this complaint regarding a known exhaust manifold/flex pipe failure affecting my 2020 Subaru Ascent Touring (VIN: [XXX] ). My vehicle was diagnosed by a Subaru dealership with a “broken flex pipe on the header” causing excessive exhaust noise and exhaust leak concerns. Repair es... Read more

Incident date: Oct 9, 2025

We have been hearing whining coming from the front of the vehicle for months. Over the life of our time with this car, we have reported to Toyota multiple times about the sound, and about how sometimes the engine seems slow to shift. The whining increases as you press the gas pedal. Toyota is awa... Read more

Incident date: Dec 3, 2025

Driving down the road with vehicles on opposite side and vehicle shut off with no warnings and had no steering. Had to turn vehicle on and off 3-4 times to get back to home. Had to get vehicle towed to dealership and now has 3 recalls on it and two have no remedy. It has been since October of 2025 s... Read more

Incident date: Jan 10, 2026

Lifter collapsed. Car had new gm lifters put in with a new camshaft in august of 2025 they have about 5k miles on them and failed they are the gm high performance lifters

Incident date: Aug 16, 2021

Primary issue is electric shock hazard and limb dismemberment. It was confirmed by an Audi service tech that all Audi Q4s have dangerous gaps in every door. My child 8 years old got her finger caught between the panel and door frame. She could have cut or worse lost her finger should the door rapidl... Read more

1 injured

Incident date: Oct 25, 2025

The bus is always parked on the road, my phone slid off the console, when I reached for it, I accidentally moved the truck to the right, and before I hit the bus, I did not have enough time to correct my mistake. I have forgotten everything that occurred from Saturday the 18th up until Friday the 24... Read more

Crash

Incident date: Mar 3, 2025

On roadtrip with family to daughter’s soccer tournament. Car started to shift funny then engine light turned on along with warning display saying something was wrong with the engine. We were only hour into driving so drove hour back home to dealership/service for Hyundai. They looked over the car ... Read more

Incident date: Aug 1, 2021

This problem started about 2 months ago and it happened 3 different times so far. While driving, when pressing the gas, the vehicle will all of a sudden not go. You just drift as if the car is not getting gas. On 2 of the occasions, a shift error message appears on the dash but quickly disappears. T... Read more

Incident date: Jul 11, 2025

I purchased my 2015 Prius C in July of 2016. Since then I have consistently had issues with the lock actuator going out on various doors. As follows: 3/12/18 - Driverside 6/13/18 - Passenger Front 8/3/20 - Driverside 8/5/22 - Rear Driverside 12/16/22 - Passenger Front 3/14/23 - Driverside and now i... Read more

Incident date: Jul 11, 2025

The contact owns a 2019 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (POWER TRAIN). The contact stated that while the vehicle was being repaired under recall, the contact was informed that there was coolant intrusion into the engine, causing engine failure. The ... Read more

Incident date: Jul 11, 2025

Hydraulic roller lifter failure. Very common these pickups . Mine went in for a ticking noise hydraulic roller lifter failed got stuck in the bore. They replaced all 16 they test drove it stuck exhaust lifter #2 they replaced that lifter and the camshaft. Engine still has a very loud clatter and tic... Read more

Incident date: Jun 9, 2025

The contact owns a 2013 Ford F-150. The contact stated that the transmission was not shifting properly from first or second gear. The contact stated that the failure occurred at various speeds. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local de... Read more

Incident date: Apr 23, 2025

Steering wheel sticks while driving. there is a recall for this on later model cars but not on my year. Dealership wants almost $5,000 to fix this. it is absolutely a danger to drive.

Incident date: Apr 23, 2025

Sole owner of 2017 Hyundai Tucson with approx 55,700k miles. Check engine light on and car not accelerating properly. Had same acceleration problem a year ago without engine light, Hyundai dealership stated I needed software update on anti judder gds, update was completed by Hyundai and the issue ha... Read more

Incident date: Mar 2, 2025

Power steering went out and it's electrical

Incident date: Mar 2, 2025

The contact owns a 2018 Ford Focus. The contact stated while driving approximately 15 MPH, there was an abnormal sound coming from underneath the vehicle. The contact stated that over time, the transmission was difficult to shift into gear. The transmission warning light was illuminated. The vehicle... Read more

Incident date: Feb 22, 2025

The sunroof fabric roll came off of the track when attempting to open the sunroof. Yes it is still off the track I have yet to get it fixed due to time restraints. It poses a risk because of the loud noise it makes until you stop the opening of the sunroof. As many individuals open their sunroof wh... Read more

Incident date: Feb 22, 2025

Engine completely seized on [XXX] pulling a trailer and boat. Vehicle was equipped to pull weight. Was stranded with 4 kids with very little cell service for over six hours. Had to tow to nearest dealership (Prescott, az), and had to get a separate towing company to tow our boat to flagstaff, az (4... Read more

Incident date: Feb 22, 2025

Incident date: Mar 7, 2025

Engine is burning oil and has been for sometime. Won’t Accelerate and sputters Tie rods are worn out. This car is a lemon and dangerous to drive

Incident date: Feb 1, 2024

1. The window intermittently and without warning will freeze, or decided not to go up or down. I'm assuming it's electrical, but do not know for sure. 2. I live in a city where I need to be able to have an operating window. It's not safe to have a window stuck open, as there are carjackings, robberi... Read more

Incident date: Feb 1, 2024

On 2/14/2025 I brought my 2013 prius into a third party mechanic because all the brake warning lights came on while driving. After inspection the mechanic informed me that there was a vehicle service bulletin about the brake booster and brake booster system that Toyota sent out in September 2020. It... Read more

Incident date: Feb 1, 2024

Transmission failed at 90,100 miles. Left me stranded in middle of a busy intersection as I was making a left turn, it was like it was in neutral no matter how much I tried to accelerate. Very dangerous situation, scary and helpless feeling as cars approaching and I could not get out of their way. N... Read more

Incident date: Jan 17, 2025

Blend doors keep failing. Keeps switching from cold to hot.

Incident date: Nov 18, 2024

ENGINE STARTED MAKING LOUD SOUNDS AFTER OIL CHANGE AT 128, 000 MILES AND BEGAN TO SLOW DOWN WHILE DRIVING HAVING A HARD TIME ENGAGING TO NEXT GEAR. ENGINE LIGHT DID COME ONE And STOP AT CLOSES ATUO PARTS STORE TO HAVE IT CHECKED FOR ENGINE LIGHT TEST. SAFETY RISK TO DRIVE AND PASSAGERS IF CAR FALL... Read more

Incident date: Aug 20, 2024

Control arm failure and two bolts came unscrewed.

Incident date: Aug 20, 2024

At 104,000 miles the cars ability to shift gears was gone. Engine Light comes on dash. Took to certified mechanic and they confirmed it was a TRANSMISSION failure and I needed a new transmission. There were no warning lights on prior to the failure. Vehicle has had one owner and has been service... Read more

Incident date: Feb 1, 2024

My drivers side door will not close. Everytime I close it, it doesn’t latch and remains open. There is absolutely no way to close the door. This happen while I was driving my car, the door flew open and when I shut it, it wouldn’t latch.

Incident date: Feb 1, 2024

Acura Tlx suddenly starts flickering, its a common honda manufacturing defect ive attached a video for reference [XXX] It’s dangerous because it can leave someone stranded unsafe INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Feb 1, 2024

i took my jeep in august 2024 to repair a recall (W20) pcm a month later i started experiencing stalling. engine will start fine but after while driving car will stall. almost got hit from behind one of the times. car will stall in traffic and no restart itself sometimes. other times it quickly res... Read more

Incident date: Sep 7, 2024

Vehicle has LKA FCA and HBA error lights on. Dealer inspection found Active DTC C180508 LKAS Can-Signal error. C160649 ECU Software Error. CAN Line inspection found incorrect Can-Signal from Multifunction Camera.

Incident date: Apr 1, 2024

The contact owns a 2015 Ford Focus. The contact stated while attempting to accelerate, the vehicle hesitated before accelerating. Additionally, while shifting the gear shifter, there was a delay before the shifter would move to the desired position. The vehicle was taken to the dealer where it was d... Read more

Incident date: Apr 1, 2024

Fuel line heat shield rusted and is leaking gas. I noticed gas outside before getting into car few days before gas leak was noticeable. I could not tell if it was my car or not as it was always in a parking lot that I noticed smelling gas. Yesterday, I noticed I had to pump the gas a couple times... Read more

Incident date: Jun 11, 2024

I was stopped at a red light in the left-hand turn lane, waiting to turn left. Light turned green and I accelerated turning left. The car suddenly braked with no car or obstruction in my path. No collision mitigation light warnings came on. The car just slammed on the breaks!! Dealer service manager... Read more

Incident date: Jun 24, 2021

Without warning the truck will stop itself and the parking brake will engage. The service engine light will come one along with the service power train malfunction lights and the pre collision assist not available light. When the truck has been put back into gear it will accelerate on its own but on... Read more

Incident date: May 12, 2024

Tesla has failed to update the software on the car as per the recall notice. Tesla is requesting me to pay 2500$ to upgrade the hardware so they can update the recall hardware. I had reached out to Tesla more than three different times and been waiting for more than 4 months for Tesla to provide th... Read more

Incident date: May 12, 2024

The contact owns a 2024 Ram 3500 equipped with Nexen Tires, Tire Line: Roadian HTX RH5, Tire Size: LT235/80/R17, DOT Number: 8EX6CMFR2223. The contact stated while driving approximately 65-70 MPH, the contact heard an abnormal sound and felt the steering wheel vibrate. The contact pulled over to the... Read more

Incident date: Dec 15, 2023

At 7:50 this morning I had my first drive with Tesla FSD 12.3.4. It had been going very close to curbs on the passenger side on 12.3.3, but this is the first time it hit the curb and damages the tire rim. The current version of the software puts the car much too close to the curb, something not pres... Read more

Crash

Incident date: Feb 6, 2024

Suddenly car go high speed no reason I need to put it in neutral or car will smash into building

Incident date: Nov 16, 2023

Shift to park issue is getting worse. I couldn’t turn my car off for hours today. The recall is still pending for this and GMC is doing nothing after thousands of class action lawsuits and complaints. Keeping my car running for hours on end while in park because it won’t turn off is causing elec... Read more

Incident date: Oct 16, 2023

Power steering assist popped up on dashboard with no warning. The safety of me and my children were put at jeopardy because what if we were driving on road and the steering wheel locked up on us?

Incident date: Jul 10, 2018

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet availa... Read more

Incident date: Jun 23, 2023

Rear window exploded while parked

Incident date: Jun 24, 2021

Engine is froze ! Car is disabled!

Incident date: May 21, 2023

Truck started to jerk if driven over 20 mph. Before this the dashboard (electric) notification showed truck heating up but the temperature gage was not reading any overheating. Prior to this the whole electrical system in the truck started to mess up. The radio changed channels without actually chan... Read more

Incident date: May 1, 2015

The reverse camera screen is not adjustable and blinds the entire cab including looking into the mirrors. You must cover the screen to even look into the mirrors.

Incident date: Dec 1, 2022

My 4.5 month old Rogue, with a little over 3000 miles on it, stopped dead from at 55 mph on a highway at night. The battery started but the engine would not engage or start. At the start of the drive the fuel gauge registered about 1/2 tank, but after driving only a relatively short distance, it sud... Read more

Showing 50 of 493 complaints.

NHTSA Safety Ratings, 2013 CADILLAC SRX

2013 Cadillac SRX SUV AWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	16.4%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	Optional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2013 CADILLAC SRX

2,683 manufacturer communications from 1563 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	369
110000 ELECTRICAL SYSTEM	260
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	245
060000 ENGINE AND ENGINE COOLING	146
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	131
353000 EQUIPMENT:ELECTRICAL	124
060000 ENGINE (PWS)	116
356000 EQUIPMENT ADAPTIVE/MOBILITY	107

200000 WHEELS

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

200000 WHEELS

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

110000 ELECTRICAL SYSTEM

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

118000 ELECTRICAL SYSTEM:SOFTWARE

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

060000 ENGINE AND ENGINE COOLING

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou

350000 EQUIPMENT

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

350000 EQUIPMENT

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

030000 BRAKES (PWS)

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

070000 FUEL SYSTEM, GASOLINE

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

980000 UNKNOWN OR OTHER

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

100000 POWER TRAIN

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle

060000 ENGINE AND ENGINE COOLING

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

This Preliminary information communicates to dealers of a known issue with failed map update

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary information communicates additional diagnostics to help isolate source of complaint.

160000 STRUCTURE

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

100000 POWER TRAIN

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

060000 ENGINE AND ENGINE COOLING

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

120000 EXTERIOR LIGHTING

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di

060000 ENGINE AND ENGINE COOLING

This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.

110000 ELECTRICAL SYSTEM

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

350000 EQUIPMENT

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking

110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

980000 UNKNOWN OR OTHER

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminateda??.

350000 EQUIPMENT

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

060000 ENGINE AND ENGINE COOLING

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

270000 LANE DEPARTURE

This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunligh

263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

350000 EQUIPMENT

This service bulletin advises the tech of updated Diagnostic procedures in Service Information (SI) to avoid misdiagnosis when addressing a customer concern of Service Rear Axle Message displayed on the Driver information Center (DIC).

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

020000 SUSPENSION

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the

010000 STEERING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

020000 SUSPENSION

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

100000 POWER TRAIN

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

200000 WHEELS

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

200000 WHEELS

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee

070000 FUEL SYSTEM, GASOLINE

120000 EXTERIOR LIGHTING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.

200000 WHEELS

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

190000 TIRES

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

200000 WHEELS

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

110000 ELECTRICAL SYSTEM

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi

110000 ELECTRICAL SYSTEM

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

350000 EQUIPMENT

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

060000 ENGINE AND ENGINE COOLING

This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.

100000 POWER TRAIN

This service bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When Using the Pico Scope.

060000 ENGINE AND ENGINE COOLING

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

100000 POWER TRAIN

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

060000 ENGINE AND ENGINE COOLING

This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

350000 EQUIPMENT

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

350000 EQUIPMENT

This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

110000 ELECTRICAL SYSTEM

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

060000 ENGINE (PWS)

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

100000 POWER TRAIN

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

010000 STEERING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

020000 SUSPENSION

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

350000 EQUIPMENT

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

110000 ELECTRICAL SYSTEM

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

100000 POWER TRAIN

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the

350000 EQUIPMENT

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.

150000 SEAT BELTS

This service bulletin provides information on availability for a seat belt extender.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen

060000 ENGINE AND ENGINE COOLING

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

160000 STRUCTURE

This service bulletin provides information on Paintless Dent Repair Process.

100000 POWER TRAIN

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

110000 ELECTRICAL SYSTEM

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

Showing 100 of 2,683 bulletins.

NHTSA Safety Investigations, CADILLAC SRX

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2010

Rear Toe Link Adjuster Separation

On November 06, 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE20-019) to assess the remedy and scope of General Motors (GM) recall 14V-571. ODI had received a total of 9 complaints with allegations of rear toe links separating while the vehicle was in motion. The... Read more

EA, Closed , Model Year: 2004

SUNROOF GLASS FAILURE

ODI'S INVESTIGATION OF THE CADILLAC SRX GLASS ROOF DID NOT IDENTIFY ANY DEFECTIVE MANUFACTURING PROCESS, DESIGN, OR QUALITY CONTROL ISSUE WITH THE SRX GLASS ROOF SYSTEM.GM BELIEVES THAT THE MOST LIKELY CAUSE OF BREAKAGE IS STONE OR SHARP OBJECT IMPACT AGAINST THE GLASS.THE INVESTIGATION INCLUDED A P... Read more

PE, Closed , Model Year: 2004

SUN ROOF GLASS FAILURE

OF THE 17 COMPLAINTS, THERE WERE 9 INJURY INCIDENTS RESULTING IN 19 INDIVIDUALS BEING INJURED.THE INJURIES CONSIST OF CUTS AND SCRAPES TO OCCUPANT'S FACE, ARM, HAND OR LEG.SOME INJURIES WERE THE DIRECT RESULT OF THE FALLING GLASS FRAGMENTS WHILE OTHER INJURIES OCCURRED WHEN OCCUPANTS WERE EXITING TH... Read more

CADILLAC SRX - All Years Overview

Complete safety history for the CADILLAC SRX across all model years (2004, 2016).

43 Total Recalls

4,166 Total Complaints

3 Investigations

268 Reported Crashes

50 Reported Fires

14 Reported Deaths

CADILLAC SRX - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2019	0	2	View
2016	2	208	View
2015	4	537	View
2014	2	451	View
2013 (current)	5	493
2012	3	515	View
2011	7	575	View
2010	6	632	View
2009	0	31	View
2008	0	71	View
2007	1	69	View
2006	3	96	View
2005	3	162	View
2004	7	324	View

Other CADILLAC Models

Model	Recalls	Complaints
ESCALADE	163	2,182	View
ESCALADE ESV	128	666	View
CTS	64	3,088	View
ESCALADE EXT	63	126	View
DEVILLE	59	3,662	View
FLEETWOOD	50	265	View
BROUGHAM	46	69	View
SEVILLE	46	1,049	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2013 CADILLAC SRX

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2013 CADILLAC SRX

Safety Technology

Technical Service Bulletins, 2013 CADILLAC SRX

Most Affected Components

NHTSA Safety Investigations, CADILLAC SRX

CADILLAC SRX - All Years Overview

CADILLAC SRX - Year by Year

Other CADILLAC Models