2011 CADILLAC SRX

7 recalls, 575 complaints - 2,094 TSBs

SUSPENSION:REAR

Defect Description

General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

Consequence

A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

Remedy

Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a no... Read more

380,498 vehicles affected

Manufacturer: General Motors, LLC

SUSPENSION:REAR

Defect Description

General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster... Read more

Consequence

Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.

Remedy

GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458... Read more

290,241 vehicles affected

Manufacturer: General Motors LLC

SEATS:FRONT ASSEMBLY:POWER ADJUST

Defect Description

General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt t... Read more

Consequence

If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.

Remedy

GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 ... Read more

414,333 vehicles affected

Manufacturer: General Motors LLC

POWER TRAIN:AUTOMATIC TRANSMISSION

Defect Description

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2010-2011 CADILLAC SRX VEHICLES MANUFACTURED FROM OCTOBER 26, 2008, THROUGH JUNE 23, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 114, THEFT PROTECTION. THESE VEHICLES MAY HAVE A TRANSMISSIO... Read more

Consequence

THE DRIVER MAY BE UNABLE TO SHIFT THE TRANSMISSION OUT OF GEAR, RESULTING IN NO MOTION OR THE SHIFTER MAY INACCURATELY INDICATE THAT THE TRANSMISSION IS IN PARK WHEN IT IS NOT, ALLOWING THE VEHICLE TO ROLL AWAY AND CAUSE A POSSIBLE CRASH.

Remedy

GM WILL NOTIFY OWNERS, AND DEALERS WILL ENSURE THAT THE TRANSMISSION SHIFT CABLE IS PROPERLY ROUTED AND SEATED IN THE TRANSMISSION CABLE BRACKET. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JANUARY 2012. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339... Read more

8,789 vehicles affected

Manufacturer: GENERAL MOTORS LLC

AIR BAGS:SIDE/WINDOW

Defect Description

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC SRX PASSENGER VEHICLES FOR FAILING TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO 208, "OCCUPANT CRASH PROTECTION." THE AIRBAGS ARE PROGRAMMED TO TURN OFF THE RIGHT SIDE ROOF-RAIL AIRBAG IF THE PASSENGER SENSIN... Read more

Consequence

THE RIGHT REAR OCCUPANT MAY NOT BE PROTECTED AND SUFFER INJURIES IN CERTAIN FRONTAL AND SIDE CRASHES.

Remedy

GM DEALERS WILL REPROGRAM THE SENSING AND DIAGNOSTIC MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JUNE 17, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM .

47,401 vehicles affected

Manufacturer: GENERAL MOTORS LLC

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT

Defect Description

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 BUICK LACROSSE AND CADILLAC SRX VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS". ON THESE VEHICLES, THE SOFTWARE IN THE ELECTRONIC CLIMATE CONTROL... Read more

Consequence

IF THIS CONDITION AFFECTS THE DEFROST SYSTEM WHEN IT IS REQUIRED, IT MAY DECREASE THE DRIVER'S VISIBILITY, AND COULD RESULT IN A CRASH.

Remedy

DEALERS WILL REPROGRAM THE ECC MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 11, 2011. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

10,179 vehicles affected

Manufacturer: GENERAL MOTORS CORP.

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

Defect Description

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC SRX, CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES. THE DRIVER AND /OR FRONT PASSENGER SAFETY BELT BUCKLE ANCHOR MAY FRACTURE AND SEPARATE NEAR THE SEAT ATTACHMENT IN A VEHICLE CRASH.

Consequence

THE SAFETY BELT SYSTEM MAY NOT RESTRAIN THE OCCUPANT(S) AS DESIGNED AND COULD INCREASE THE RISK OF INJURY.

Remedy

DEALERS WILL MODIFY THE PASSENGER AND/OR THE DRIVER SAFETY BELT BUCKLES AS NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 18, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9... Read more

97,843 vehicles affected

Manufacturer: GENERAL MOTORS CORP.

Complaint Statistics

575 total complaints 25 crashes 2 fires 35 injuries

Top Reported Components

Component	Complaints
EXTERIOR LIGHTING	177
SUSPENSION	49
UNKNOWN OR OTHER	38
ELECTRICAL SYSTEM	38
ENGINE	34
SERVICE BRAKES	32
POWER TRAIN	30
AIR BAGS	19
STRUCTURE:BODY	15
STEERING	15

Incident date: Apr 14, 2026

The contact owns a 2025 Acura RDX. The contact stated that while driving approximately 70-75 MPH, the steering wheel was pulling to the right, and the vehicle unintendedly attempted to switch lanes. The contact swerved to avoid another vehicle. Several unknown lights were illuminated. The Lane Depar... Read more

Incident date: Nov 15, 2018

I am filing this complaint because my Volkswagen Tiguan has a serious and ongoing engine issue involving excessive oil consumption and a faulty cylinder head. The vehicle burns through an abnormal amount of oil between changes, requiring constant top‑offs, sometimes as frequently as every few hund... Read more

Incident date: Feb 14, 2025

Shifter switch has gone out and no longer recognizes the car is in park, causes battery drainage because car cannot fully turn off. Car not recognizing gears can cause car accidents and possible loss of life. This issue can be found online as a known defect in mazda cx-5 that has not been recalled. ... Read more

Incident date: Feb 14, 2025

My 2012 Toyota Prius plug in hybrid had just passed state inspections and was even looked at by a dealership a year ago with no reported issues. I brought up a whirring issue at the dealership when breaking but the dealership said that’s normal for a hybrid. In a matter of minutes while driving, t... Read more

Incident date: Feb 14, 2025

The rear door releases contain no easily accessible mechanical back up for releasing the door. In an emergency during a loss of power rear passengers would either have to know how to access the hidden door releases cable or would be trapped.

Incident date: Nov 19, 2025

The contact owns a 2024 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacture... Read more

Incident date: May 21, 2025

The bolt attaching the front left corner of the seat to the rails came loose and allows the seat to wobble and bounce.

Incident date: May 21, 2025

Backup camera fails intermittently and displays a warning telling me it is not operable and recommending it be checked. Same problem as desc2ibed in NHTSA recall issued last month for Ford vehicles including 2021-2014 Edge.

Incident date: Apr 24, 2025

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 24V635000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable a... Read more

Incident date: Apr 4, 2023

The contact owns a 2022 Ford Explorer. The contact stated that while the vehicle was turned off, the contact was notified by the Ford App that the check engine warning light was illuminated and the message “Fuel Door Open" was displayed. The contact stated that the vehicle previously had a transmi... Read more

Incident date: Mar 2, 2025

The contact owns a 2022 Subaru Forester. The contact stated that while her husband was stopped at a stoplight, the accelerator pedal was depressed; however, the vehicle failed to move. There were three abnormal beeps heard. The contact stated that several unknown warning lights were illuminated. The... Read more

Incident date: Jan 29, 2025

The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that while driving at undisclosed speeds, the A/C was activated, a... Read more

Incident date: Jan 29, 2025

Incident date: Feb 1, 2025

on 2 separate occasions, I experienced a low speed stall when pulling out and turning at intersections. After the stall, the vehicle placed itself in park and activated the emergency brake. In both instances, the stall occurred after I had partially entered an intersection, representing a safety h... Read more

Incident date: Jan 31, 2025

I own a 2023 Cadillac Escalade. I was traveling on Interstate 75 to Tampa from Naples on Wednesday evening (01/29/25) when, at approximately 9:30 p.m., the check engine warning light illuminated. My vehicle suddenly lost power in the middle of the interstate and decelerated quickly. Thankfully, I... Read more

Incident date: Jan 7, 2025

I received recall 24V867 from Kia dated 12/13/2024. The dealer alternately claims no knowledge of this recall, scheduled a service appointment to complete it, an today again claims no knowledge of the recall. Union Kia has put it on me to contact Kia America - that is not my job to correct their int... Read more

Incident date: Jan 3, 2023

All of the adas not working. The wheel sensor right rear quit working and causes all the advanced safety systems to quit working. Had the left rear sensor to go out this year. I am [XXX] and do not feel safe driving without these safety systems working. No urgency to fix the issue. Vehicle under ... Read more

Incident date: Dec 2, 2024

The Service Air Bags indicator has been on for 3 years and I have tried to get this taken care of with Buick, East Side Madison as I have indicated on another complaint form December 06 2024 NHTSA ID Number: 11629225. Now, today my daughter tried to open the door and the car's electrical system wen... Read more

Incident date: Dec 2, 2024

Incident date: Dec 10, 2024

I was in an area that had received snow and cold temperatures. I started my car to warm it up and began cleaning off the snow. The heat from the rear defroster caused my read window to shatter leaving glass mostly on the exterior of the truck bed but also in the back seat. This is a known problem... Read more

Incident date: Nov 22, 2024

The active handling applies itself with normal non aggressive driving. When activated the brakes apply and lock up, this has happened in low speed turns at intersections and even when driving straight. I have had the vehicle to the dealership to resolve as this is a major safety concern leaving the ... Read more

Incident date: Oct 23, 2024

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with no warning light illuminated. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the fa... Read more

Incident date: Oct 1, 2024

The contact owns a 2013 Ford Flex. The contact stated while driving at approximately 50 MPH, the vehicle became difficult to maneuver. The "Power Steering Assist Fault" message was displayed on the instrument panel. There was no warning light illuminated. The vehicle was towed to a dealer where it w... Read more

Incident date: Jun 24, 2021

Bought from Mckluski chevy 5 days ago they ensured my they had fixed the air bag recall, today the airbag fell out of my steering wheel. I contacted the dealership and sent them pictures and they are refusing to fix it properly. This is a major safety hazard.

Incident date: Aug 18, 2024

Following a recent recall for a sensor that malfunctioned and caused the vehicle to suddenly drop to first gear, the vehicle was sent to a Ford mechanic to update the sensor and supposedly fix the issue. Less than one week following this fix, while driving on a highway at 55-60 mph, the vehicle sudd... Read more

Incident date: Jul 16, 2024

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time f... Read more

Incident date: Jul 16, 2024

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while at the gas station and refueling the vehicle, the contact became aware that the pump nozzle was stopping as if the tank was full. The contact stated that fuel system warning light was illuminated. The vehicle was taken to the... Read more

Incident date: Jun 10, 2024

225 55/R19. New 2024 Toyota Venza (purchased XXX) with under 4k miles when tire blew out. Was driving the speed of traffic eastbound on [XXX] near [XXX] merge just east of Des Moines in heavy, heavy semi traffic when tire went flat. I had been driving for several hours since my previous stop and was... Read more

Incident date: Jan 1, 2024

The contact owns a 2016 Ford F-150. The contact stated that while driving on six occasions at various speeds, an "acceleration warning" message appeared and the transmission and check engine warning lights illuminated. Additionally, the vehicle lost motive power and failed to accelerate as intended.... Read more

Incident date: Mar 7, 2024

Steering is popping and clicking most of the time when I turn the steering wheel, mainly when I turn left but definitely seems to be a safety hazard. Not sure if it’s the steering coupler or what but I believe it should be under a recall. Thank you.

Incident date: May 15, 2023

The contact owns a 2014 Ford F-150 The contact stated while attempting to park the vehicle, she became a failure with the parking brake. The contact stated that the parking brake failed to function properly, and the vehicle stalled with the brake warning light illuminated. The vehicle was taken to a... Read more

Incident date: May 28, 2024

The 360 camara does not always come on for several minutes after starting up. This prevents me from using the bachup canera and therefore I ciuld run over something or somebody when backing out of my garage or out if a parking spot. I have taken the truck in to to different dealers and all they say ... Read more

Incident date: May 28, 2024

Incident date: May 15, 2024

Unknown. Seat belt warning lights will start beeping very loudly while on the road while seat belts are buckled. This is an extremely noisy distraction and frightens my passengers. Dealer changed one seat belt but problem remains

Incident date: May 22, 2022

The contact owns a 2014 Ram 1500. The contact stated that while driving at an undisclosed speed, the ABS system and air suspension computer warning light illuminated and failed to operate as needed. The vehicle was taken to an independent mechanic, where it was diagnosed with ABS computer module fai... Read more

Incident date: May 22, 2022

The contact owns a 2022 Nissan Versa. The contact stated while driving at undisclosed speeds, the vehicle started losing motive power. There was no warning light illuminated. The contact stated that during the failure, the vehicle was turned off, restarted, and operated as needed. The contact stated... Read more

Incident date: May 22, 2022

Intermittent windshield wipers do not work.

Incident date: Nov 1, 2022

ABS error message on 2018 RAM 2500 truck screen ABS error - [XXX] mileage 4,718: Replaced ABS module and HCU control unit ABS error - [XXX] mileage 12,097: Replaced ABS module and HCU control unit ABS error - [XXX] mileage 15,190: Texan Chrysler scheduled service for 3/11/24 [XXX] Called Texan C... Read more

Incident date: Mar 7, 2024

What component or system failed or malfunctioned, and is it available for inspection upon request? The front warning collision comes on when a car is not even close. Engine, a part in the engine area has been replaced twice. Transmission, not shifting properly when 2/3. How was your safety or the s... Read more

Incident date: Feb 26, 2024

There is a known safety issue with the factory headlights as they are far too deem at night. Unsafe to drive. I had to pay money out of my pocket to replace the headlights as Cadillac no longer replaces them. There should be a permanent recall and coverage for this. Please investigate this issue as ... Read more

Incident date: Oct 3, 2022

Opened my trunk two days ago and the carpet on the driver side was soaked, as well as the carpeted panel that covers the spare tire. The panel is warped and moldy. I removed my spare tire, to find that my jack was completely rusted out, along with a pool of water in the bottom of my trunk. I then p... Read more

Incident date: Jan 15, 2024

The contact owned a 2017 Subaru Forester. The contact stated that after driving into a parking space in a parking lot with the brake pedal depressed, the vehicle jolted and veered to the right. The passenger's side of the vehicle hit the driver's side of another occupied vehicle. The other vehicle w... Read more

Crash 1 injured

Incident date: Mar 1, 2023

The rear passenger side coil spring broke at 43,000 miles—no hard driving or potholes.

Incident date: Mar 1, 2023

Radio, yes as of now. VERY LOUD static sound coming from speakers, it makes it hard to concentrate, and you can't hear anything around you such as sirens, or even the person sitting next to you. They say replace the radio, at over $2000 No to inspection. No messages of failure etc.

Incident date: Nov 29, 2023

As I was parked about to take off I put the rear defroster because it was raining in LA and as I was about to take off I heard a loud popping noise and I looked to the back and all I could see was my back windshield shattered… when I opened the door to go check it just fell apart there was no one ... Read more

Incident date: Sep 15, 2023

360 camera recall issue still persists incredibly frequently. Pretty much every drive. Backup camera when it does work, is severely lagging and delaying which could result in a collision if using. Front camera was replaced which was providing a grey image, now it is displaying the blue image. LINCOL... Read more

Incident date: Aug 16, 2023

The contact owns a 2014 Ford Fusion. The contact stated that while making a right turn into the driveway, the power steering assist failed, and the steering wheel became very difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer was notified of the ... Read more

Incident date: Aug 5, 2023

The speaker volume will turn up to max constantly while driving randomly without user touching the screen. The display screen will constantly flash random map and zooming in and out of random places. The screen also flash the auto control constantly. It like a ghost in the screen.

Incident date: May 16, 2022

I was on a self driving mode enabled but it’s been raining for a while and I believe it showed the poor weather condition so FSD is not enabled but autopilot was engaged (but not 100% sure about which mode it was) It was around 2am in the morning and was on 580 southbound from Dublin to SFO. I wa... Read more

Crash

Incident date: Aug 5, 2023

In July of 2021 the Toyota dealership replaced the inverter on my 2012 Prius V. At the time, it also was exhibiting signs of the brake booster and pump failure as outlined in CSP 20TE07 (see https://www.toyoheadquarters.com/threads/2012-2014-toyota-prius-v-2015-toyota-prius-v-coverage-for-brake-boos... Read more

Showing 50 of 575 complaints.

NHTSA Safety Ratings, 2011 CADILLAC SRX

2011 Cadillac SRX SUV AWD

Category	Rating
Rollover	4 / 5 ★★★★☆
Rollover Risk	16.4%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2011 CADILLAC SRX

2,094 manufacturer communications from 1241 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	300
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	215
110000 ELECTRICAL SYSTEM	190
060000 ENGINE AND ENGINE COOLING	146
060000 ENGINE (PWS)	99
356000 EQUIPMENT ADAPTIVE/MOBILITY	96
353000 EQUIPMENT:ELECTRICAL	90
118000 ELECTRICAL SYSTEM:SOFTWARE	64

200000 WHEELS

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

200000 WHEELS

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

110000 ELECTRICAL SYSTEM

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

118000 ELECTRICAL SYSTEM:SOFTWARE

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

060000 ENGINE AND ENGINE COOLING

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou

350000 EQUIPMENT

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

030000 BRAKES (PWS)

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

070000 FUEL SYSTEM, GASOLINE

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

980000 UNKNOWN OR OTHER

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

100000 POWER TRAIN

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle

060000 ENGINE AND ENGINE COOLING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary information communicates additional diagnostics to help isolate source of complaint.

160000 STRUCTURE

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

100000 POWER TRAIN

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

060000 ENGINE AND ENGINE COOLING

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di

120000 EXTERIOR LIGHTING

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

060000 ENGINE AND ENGINE COOLING

This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.

110000 ELECTRICAL SYSTEM

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

350000 EQUIPMENT

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking

110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

980000 UNKNOWN OR OTHER

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminateda??.

350000 EQUIPMENT

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

060000 ENGINE AND ENGINE COOLING

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This service bulletin advises the tech of updated Diagnostic procedures in Service Information (SI) to avoid misdiagnosis when addressing a customer concern of Service Rear Axle Message displayed on the Driver information Center (DIC).

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

020000 SUSPENSION

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the

200000 WHEELS

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

100000 POWER TRAIN

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

020000 SUSPENSION

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

010000 STEERING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee

070000 FUEL SYSTEM, GASOLINE

120000 EXTERIOR LIGHTING

200000 WHEELS

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

110000 ELECTRICAL SYSTEM

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

350000 EQUIPMENT

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

100000 POWER TRAIN

This service bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When Using the Pico Scope.

060000 ENGINE AND ENGINE COOLING

This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive

060000 ENGINE AND ENGINE COOLING

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

350000 EQUIPMENT

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

350000 EQUIPMENT

This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.

060000 ENGINE (PWS)

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

110000 ELECTRICAL SYSTEM

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

020000 SUSPENSION

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

010000 STEERING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

100000 POWER TRAIN

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

350000 EQUIPMENT

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

110000 ELECTRICAL SYSTEM

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

100000 POWER TRAIN

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the

150000 SEAT BELTS

This service bulletin provides information on availability for a seat belt extender.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen

060000 ENGINE AND ENGINE COOLING

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

160000 STRUCTURE

This service bulletin provides information on Paintless Dent Repair Process.

100000 POWER TRAIN

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

110000 ELECTRICAL SYSTEM

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

350000 EQUIPMENT

This service bulletin describes the U.S. Dealer Special Tool Loan Program process.

192000 TIRES:SIDEWALL

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

060000 ENGINE AND ENGINE COOLING

This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.

100000 POWER TRAIN

This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).

100000 POWER TRAIN

This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is

200000 WHEELS

This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

100000 POWER TRAIN

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble

Showing 100 of 2,094 bulletins.

NHTSA Safety Investigations, CADILLAC SRX

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2010

Rear Toe Link Adjuster Separation

On November 06, 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE20-019) to assess the remedy and scope of General Motors (GM) recall 14V-571. ODI had received a total of 9 complaints with allegations of rear toe links separating while the vehicle was in motion. The... Read more

EA, Closed , Model Year: 2004

SUNROOF GLASS FAILURE

ODI'S INVESTIGATION OF THE CADILLAC SRX GLASS ROOF DID NOT IDENTIFY ANY DEFECTIVE MANUFACTURING PROCESS, DESIGN, OR QUALITY CONTROL ISSUE WITH THE SRX GLASS ROOF SYSTEM.GM BELIEVES THAT THE MOST LIKELY CAUSE OF BREAKAGE IS STONE OR SHARP OBJECT IMPACT AGAINST THE GLASS.THE INVESTIGATION INCLUDED A P... Read more

PE, Closed , Model Year: 2004

SUN ROOF GLASS FAILURE

OF THE 17 COMPLAINTS, THERE WERE 9 INJURY INCIDENTS RESULTING IN 19 INDIVIDUALS BEING INJURED.THE INJURIES CONSIST OF CUTS AND SCRAPES TO OCCUPANT'S FACE, ARM, HAND OR LEG.SOME INJURIES WERE THE DIRECT RESULT OF THE FALLING GLASS FRAGMENTS WHILE OTHER INJURIES OCCURRED WHEN OCCUPANTS WERE EXITING TH... Read more

CADILLAC SRX - All Years Overview

Complete safety history for the CADILLAC SRX across all model years (2004, 2016).

43 Total Recalls

4,166 Total Complaints

3 Investigations

268 Reported Crashes

50 Reported Fires

14 Reported Deaths

CADILLAC SRX - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2019	0	2	View
2016	2	208	View
2015	4	537	View
2014	2	451	View
2013	5	493	View
2012	3	515	View
2011 (current)	7	575
2010	6	632	View
2009	0	31	View
2008	0	71	View
2007	1	69	View
2006	3	96	View
2005	3	162	View
2004	7	324	View

Other CADILLAC Models

Model	Recalls	Complaints
ESCALADE	163	2,182	View
ESCALADE ESV	128	666	View
CTS	64	3,088	View
ESCALADE EXT	63	126	View
DEVILLE	59	3,662	View
FLEETWOOD	50	265	View
BROUGHAM	46	69	View
SEVILLE	46	1,049	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2011 CADILLAC SRX

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2011 CADILLAC SRX

Safety Technology

Technical Service Bulletins, 2011 CADILLAC SRX

Most Affected Components

NHTSA Safety Investigations, CADILLAC SRX

CADILLAC SRX - All Years Overview

CADILLAC SRX - Year by Year

Other CADILLAC Models