2024 CADILLAC ESCALADE

2 recalls, 59 complaints - 264 TSBs - 4/5 safety rating

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

Defect Description

General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing d... Read more

Consequence

Engine failure increases the risk of a crash.

Remedy

Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification le... Read more

597,571 vehicles affected

Manufacturer: General Motors, LLC

SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP

Defect Description

General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake... Read more

Consequence

Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.

Remedy

The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024. Owners can contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020,... Read more

449,671 vehicles affected

Manufacturer: General Motors, LLC

Complaint Statistics

59 total complaints 3 crashes 1 injuries

Top Reported Components

Component	Complaints
ENGINE	11
UNKNOWN OR OTHER	10
POWER TRAIN	9
ELECTRICAL SYSTEM	6
FUEL/PROPULSION SYSTEM	5
STEERING	3
SERVICE BRAKES	3
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	2
ENGINE AND ENGINE COOLING	2
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA	1

Incident date: Jun 27, 2026

After accelerating from a stop sign to about 60mph on a 2 lane road, the engine shut off and the vehicle changed to neutral. I had to glide the truck down the road and off to the side. Vehicle would not start and had to be towed to a Cadillac dealership on a flatbed.

Incident date: Jun 6, 2026

Driving on the freeway at 70mph, vehicle lost power and slowed down with no warning. Gas pedal unresponsive. Received message on screen to start vehicle. was able to swerve to shoulder lane out of oncoming traffic's way just in time for it to come to a full stop and never start again. When attemp... Read more

Incident date: Jun 6, 2026

Incident date: Jun 1, 2026

Good morning, Out of nowhere my dashboard lit up after 5+ years of having no issues with the vehicle. I believe there are a total of 5 safety features that are linked to the ADAS camera in this MDX but i am not 100%, it may be 4 safety features. I am not here to whine about a repair on a 6 year old... Read more

Incident date: Jun 1, 2026

The contact owns a 2016 Ford F-150. The contact stated that while driving on the highway at 55 MPH, she depressed the brake pedal as she attempted to exit the highway. Upon depression of the brake pedal, the vehicle suddenly downshifted as several warning lights appeared on the instrument panel. Due... Read more

Incident date: Apr 19, 2026

I was on the on-ramp getting on the highway and whenever I started to increase speed and try to get over into the next lane, I noticed the car all of a sudden jumped a little bit and then it started consistently jumping in the check engine light was flashing, and I couldn’t keep the car over what ... Read more

Incident date: Feb 14, 2026

I am submitting this complaint to report a serious and potentially dangerous safety defect involving the internal water pump design in the 3.5L Duratec V6 engine used in my 2017 Ford Flex. The water pump in this engine is mounted internally behind the timing chain cover. When the pump fails, coolan... Read more

Incident date: Mar 21, 2026

I brought my car into Dyer Kia on March 16, 2025 to replace my rear passenger side tire that had a bubble in it.They finally agreed to replace the tire and after being there for 4 1/2 hours they sent me on my way and I was within 5 miles of home and I did hit a small hole in the road and the tire im... Read more

Incident date: Mar 19, 2026

COMPONENT FAILURE: The Integrated Charging Control Unit (ICCU) failed on a 2025 Hyundai IONIQ 5 AWD Limited with fewer than 3,000 miles on the odometer. The ICCU controls AC onboard charging and DC-DC power conversion. The vehicle is currently at the dealership and available for inspection upon requ... Read more

Incident date: Mar 19, 2026

after a recent recall (68C) for my 4xe the driving characteristics of my vehicle have totally changed. accelerationis delayed and jerky with the engine cutting in and out very unpredictavely now. electric range has also gone down in a real world scenario. Jeep has not clarified or explained that the... Read more

Incident date: Feb 18, 2026

My car started rumbling and flashing the check engine light. I took it to the mechanic the next day, they tell me to contact Ford because of CSP 21N12 due to my spark plugs having coolant leaking on them and in cylinder, it was misfiring. They tell me the vehicle is unsafe to drive. I call Ford and ... Read more

Incident date: Feb 18, 2026

Side view camera that displays blind spot area in dash screen cluster, screen intermittently shows just a green screen and not the blind spot.

Incident date: Jan 11, 2026

PCV Failure at 62,000 miles. GM extended warranty on 2016 models that demonstrated this problem. Appears to be a design flaw and often fails again after repair. $2000 + job to repair

Incident date: Jan 11, 2026

My back windshield shattered by itself.

Incident date: Jan 11, 2026

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving approximately 65 MPH, the vehicle stalled. There was no warning light illuminated. The contact was not immediately able to restart the vehicle. The contact stated that the failure was recurring. The contact had taken th... Read more

Incident date: Dec 15, 2025

The following notifications showed up on my dashboard as my breaks failed me! I was going down a hill and hit the breaks and they would not work, I could NOT stop the car! - service break pads - forward collision system unavailable - break system failure - service traction control - service esc... Read more

Incident date: Dec 23, 2025

The contact owns a 2024 Tesla Model S. The contact stated that after an update was performed over the air (OTA), the scroll option changed, and the contact was unable to control the speed of the vehicle. There was no longer a maximum speed limit. The local dealer was not contacted. The vehicle was n... Read more

Incident date: Mar 27, 2024

The contact owns a 2022 Kia EV6 equipped with Kumho Tires, Tire Line: Crugen, Tire Size: 235/55/R19, DOT Number [XXX] . The contact stated while driving approximately 60 MPH, the vehicle started vibrating abnormally. The vehicle was driven to the dealer and the technician at the dealer stated that t... Read more

Incident date: Dec 29, 2025

While driving on highway, there’s loud pop came from rear area and then the “check electrical vehicle system” warning light came on. The car wasn’t able in turtle mode.

Incident date: Nov 14, 2025

Steering sticks occasionally at 1 and 11 position while traveling at highway speed.

Incident date: Nov 4, 2025

Well driving down the interstate my van slammed on brakes stated safety mode engine will.shut off soon. Now it will not start. It could have caused us to get in a serious wreck.

Incident date: Oct 28, 2025

The contact owns a 2021 Nissan Kicks. The contact stated while driving approximately 45 MPH, there was a loud boom coming from the engine compartment with several unknown warning lights illuminated. The contact stated that the traffic light turned red, and the contact stopped the vehicle, and the ve... Read more

Crash 1 injured

Incident date: Oct 28, 2025

The contact owns 2011 Ford F-150. The contact stated that the rearview camera was glitching and had displayed a blank image. The message “Camera Unavailable” was displayed. Neither an independent mechanic nor a dealer was contacted. The vehicle was not diagnosed or repaired. The contact related ... Read more

Incident date: Feb 1, 2025

Drive system malfunction message appeared after starting ignition at 6am before heading to work. Turned car off immediately and took another vehicle to work.

Incident date: Feb 1, 2025

I was driving my vehicle on the highway at 60mph. The car turned itself off, I lost power steering and brakes and drove into a drainage culvert after almost hitting several cars. The vehicle would not restart initially and I had to wait 5 minutes before it started back up. It died 3 more times with ... Read more

Incident date: Feb 1, 2025

Incident date: Aug 1, 2025

Magnetic chest clip will pop open after clipped. With one finger underneath you can entirely pop it open. Our original chest did the same thing, so chicco sent a new one and now just about a year later, this one also failed. Chicco is now sending a non-magnetic chest clip to remedy, however, this se... Read more

Incident date: Jul 28, 2025

Volvo xc60 sunroof drains clog and leak. Sunroof maintenance is not mentioned in owner's manual, and dealer does not clear drains during regular service unless specifically asked to. Leak causes damage to electronic systems including airbag system. While any sunroof has the potential to leak, this l... Read more

Incident date: Aug 11, 2025

Year: 2015 •Make: Harley-Davidson •Model: V-Rod Muscle (VRSCF) •VIN: [XXX] •Mileage: 5000 ⸻ Complaint Description: While riding my 2015 Harley-Davidson V-Rod Muscle (VRSCF), the ABS warning light illuminated, and braking became erratic—soft one moment, abrupt the next. Diagnostics re... Read more

Incident date: Jul 9, 2025

While stopped at a stop light, I turned off adaptive cruise control. Upon the light turning green and accelerating to 10-15mph, the parking brake spontaneously engaged locking up the rear wheels bringing the car to a immediate, unexpected and jarring stop in moving traffic. The vehicle was a rental ... Read more

Incident date: Apr 30, 2025

The contact owns a 2016 Ford Explorer. The contact stated that while operating the vehicle, the engine overheated, and the temperature gauge had increased to high with the check engine warning light remaining illuminated. The vehicle was taken to the local dealer who diagnosed that the water pump wa... Read more

Incident date: Jun 30, 2025

STATEMENT OF FACTS 1.I am the registered owner of a 2023 Jeep Wrangler Rubicon (VIN: [XXX]), purchased for approximately $75,000 USD, inclusive of all taxes and registration, in cash. 2.I have been driving different cars for over 25 years and have owned multiple vehicles. This Jeep Wrangler is the m... Read more

Incident date: May 2, 2025

The contact owns a 2022 Cadillac Escalade. The contact stated while driving on the highway at 60 MPH, the vehicle started to hesitate, and the vehicle experienced a reduced power. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact ... Read more

Incident date: May 2, 2025

The transmission doesn't shift correctly even after it's warmed up it is erratic and rough while connecting the transmission gears and jerks very hard at most times. The power steering is not working correctly and makes it difficult to drive at all with the combined issues I'm very concerned about ... Read more

Incident date: Apr 24, 2025

The stop start system has been malfunctioning ever since shortly after I purchased the car. When I purchased the car, my father and I asked for a printout of the CARFAX history to ensure we weren't buying a '"lemon". There was no information reflecting that the 2019 Jeep Cherokee Lattitude 2.4 2WD h... Read more

Crash

Incident date: May 2, 2025

I am reporting a safety concern that I believe should be included in an existing or expanded recall for the Chevrolet Silverado. The issue involves engine replacement due to metal shaving being found in oil & brake failure, which occurred on 05/01/2025 The problem with the brakes occurred while I wa... Read more

Incident date: May 2, 2025

Incident date: Mar 20, 2025

I am reporting an unresolved safety recall (NHTSA Recall Number: 25V202) on my 2025 BMW X3 (VIN: [XXX] ). The recall is related to a defect in the electrical connection between the starter-generator and the positive battery cable. This could lead to engine stalling while driving, or in extreme cases... Read more

Incident date: Apr 17, 2025

Complaint Summary: I am filing a safety complaint regarding the CVT transmission failure in my 2017 Nissan Rogue, which occurred at just 49,000 miles—well below what would be expected for a critical drivetrain component. This failure happened suddenly and without warning while I was driving out of... Read more

Incident date: Apr 17, 2025

engine coolant bypass valve 'a' control circuit/open: circuit short to battery or open I honestly feel like this is not safe. If you’re driving your engine could possibly overheat or it can crack the engine block and several different others I’m not a familiar mechanic this code just popped up... Read more

Incident date: Apr 17, 2025

Steering wheel Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70... Read more

Incident date: Apr 13, 2025

The contact owns a 2022 Ford Bronco Sport. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact jump-started the vehicle and drove back to the residence. The contact stated that the failure reoccurred, and the message "Charging System Service Now" w... Read more

Incident date: Apr 4, 2025

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle jerked and jolted temporarily. The contact stated that the failure had been recurring while driving. No warning lights were illuminated. After investigating the failure, the conta... Read more

Incident date: Apr 1, 2025

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various speeds, the instrument cluster failed to display the vehicle information as intended. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. Upon further investigation, the co... Read more

Incident date: Apr 15, 2024

NHTSA has previously issued a recall on the failed LP hose on Rise/Scope vehicles 21V-755. For some reason, my vehicle/VIN was not included in the recall. Nevertheless, I experienced the identical failure described in the recall, but I take exception to the recall pointing to the tight bend in the... Read more

Incident date: Mar 10, 2025

Before teuck engine collapse. Ww had concerns about truck sounded off. Misfire in engine, knocking noise. Truck shut down. Had it towed. GMC service department concluded that the 5th cylinder not firing properly. Lifters collapse. Fixed, it was costly $10, 100. Truck went back in shop next day mexh... Read more

Incident date: Feb 21, 2025

Backup camera frequently freezes or crashes. Regularly the image will freeze and or flicker. It is also common the camera becomes unavailable displaying an error: camera is temporary unavailable.

Incident date: Feb 14, 2025

I had a check engine light come on and took it to my mechanic for diagnosis and repair if needed. He diagnosed it as error code P2004. The code indicated a bad runner control valve position sensor. It is located on the end of intake manifold and has two torx screws to remove it. The issue is Nis... Read more

Incident date: Feb 14, 2025

Power steering assist fault.

Incident date: Feb 14, 2025

* Safety recall 24V499 - replacement of cabin electric water pumps. Pump was replaced [XXX] by Nuts and Volts automotive. Cost to me was $185.71 including parts, supplies and $150 labor. Liquidating trustee / American Lease is providing $175 for pump replacement and door handle checks. * Safety rec... Read more

Showing 50 of 59 complaints.

NHTSA Safety Ratings, 2024 CADILLAC ESCALADE

2024 Cadillac Escalade SUV 4WD

Category	Rating
Overall Rating	4 / 5 ★★★★☆
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	3 / 5 ★★★☆☆
Rollover Risk	21.9%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Standard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2024 CADILLAC ESCALADE

264 manufacturer communications from 130 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	51
060000 ENGINE AND ENGINE COOLING	39
350000 EQUIPMENT	38
100000 POWER TRAIN	22
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	17
160000 STRUCTURE	9
200000 WHEELS	7
020000 SUSPENSION	6

110000 ELECTRICAL SYSTEM

This bulletin provides a procedure to program the ECM if the DTC is set and/or the start/stop doesn't restart after a stop.

060000 ENGINE AND ENGINE COOLING

This bulletin provides a procedure to program the ECM if the DTC is set and/or the start/stop doesn't restart after a stop.

110000 ELECTRICAL SYSTEM

Service Update. On certain vehicles, equipped with a 3.0L diesel engine (RPO LM2), false failures could result in the check engine light to turn on intermittently, particularly in cold weather, during gentle or slow driving, and when both

200000 WHEELS

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

350000 EQUIPMENT

This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.

110000 ELECTRICAL SYSTEM

980000 UNKNOWN OR OTHER

This warranty bulletin provides information on Customer Concern Not Duplicated (CCND) Labor Operation Numbers.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This bulletin provides a procedure to program the ECM if the DTC is set and/or the start/stop doesn't restart after a stop.

110000 ELECTRICAL SYSTEM

This bulletin provides a procedure to program the ECM if the DTC is set and/or the start/stop doesn't restart after a stop.

060000 ENGINE AND ENGINE COOLING

This bulletin provides a procedure to program the ECM if the DTC is set and/or the start/stop doesn't restart after a stop.

350000 EQUIPMENT

This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.

110000 ELECTRICAL SYSTEM

This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.

030000 SERVICE BRAKES, HYDRAULIC

This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.

350000 EQUIPMENT

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

200000 WHEELS

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

110000 ELECTRICAL SYSTEM

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

This Preliminary information communicates A diagnostic tip from root causing DTC: C1197 caused by a pinched air inlet hose to the suspension compressor air leveling system.

020000 SUSPENSION

This Preliminary information communicates A diagnostic tip from root causing DTC: C1197 caused by a pinched air inlet hose to the suspension compressor air leveling system.

160000 STRUCTURE

This technical bulletin provides repair information to correct a customer concern of Interior Indented Door Panel.

162300 STRUCTURE:BODY:DOOR

This technical bulletin provides repair information to correct a customer concern of Interior Indented Door Panel.

160000 STRUCTURE

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

118000 ELECTRICAL SYSTEM:SOFTWARE

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

100000 POWER TRAIN

This service bulletin provides diagnostic information for technicians in cases of an ETRS system fault or a no start condition - If the vehicle needs to be moved, it is recommended to use wheel dollies, tire skates or the NEW Manual Park Re

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

This Preliminary information communicates Diagnostic Tips When Having Difficulties Programming Or Adding Key Fobs / Transmitters.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

060000 ENGINE AND ENGINE COOLING

This service bulletin advises the technician of possible coolant entering the areas of the engine, either through failed parts or defects in the castings, that may be the cause of the concerns related to the MIL or the engine running rough.

160000 STRUCTURE

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

353000 EQUIPMENT:ELECTRICAL

This Preliminary information communicates and issue with customers misunderstanding weather they need to bluetooth pair the factory provided headphones.

350000 EQUIPMENT

This technical bulletin provides a procedure replace the tappet that is located on the fuel door.

081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

This technical bulletin provides a procedure replace the tappet that is located on the fuel door.

045200 SERVICE BRAKES, AIR:DISC:PADS

This Preliminary information communicates an issue with premature brake pad life and engineering is working on release new pad lining material.

060000 ENGINE AND ENGINE COOLING

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

This Preliminary information communicates an issues with the HVAC making a hum buzz noise when the blower is set to a higher speed. Engineering is working on a new HVAC door seal material to correct the noise.

350000 EQUIPMENT

This technical bulletin provides repair information to correct a customer concern of Interior Indented Door Panel.

160000 STRUCTURE

This technical bulletin provides repair information to correct a customer concern of Interior Indented Door Panel.

110000 ELECTRICAL SYSTEM

This bulletin advises the tech to inspect deeper into what may be the main cause of an engine failure.

100000 POWER TRAIN

This bulletin advises the tech to inspect deeper into what may be the main cause of an engine failure.

060000 ENGINE AND ENGINE COOLING

This bulletin advises the tech to inspect deeper into what may be the main cause of an engine failure.

350000 EQUIPMENT

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.

350000 EQUIPMENT

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

080000 FUEL SYSTEM, DIESEL

This bulletin advises the tech that there are extra characters on the fuel injector and to ignore the last numbers when identifying flow rate.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without R

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.

980000 UNKNOWN OR OTHER

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

118000 ELECTRICAL SYSTEM:SOFTWARE

This Preliminary information communicates to technicians that a calibration to correct a P138C is forthcoming and to not attempt repairs.

170000 LATCHES/LOCKS/LINKAGES

This technical bulletin offers a procedure to correct the condition of Dead Battery and / or Unwanted Liftgate Opening.

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

This technical bulletin offers a procedure to correct the condition of Dead Battery and / or Unwanted Liftgate Opening.

160000 STRUCTURE

This technical bulletin offers a procedure to correct the condition of Dead Battery and / or Unwanted Liftgate Opening.

110000 ELECTRICAL SYSTEM

This technical bulletin offers a procedure to correct the condition of Dead Battery and / or Unwanted Liftgate Opening.

020000 SUSPENSION

This Preliminary information communicates a tip when diagnosing an inoperative air leveling suspension system and to repair any loss of comm DTC's with the power window motors first.

356000 EQUIPMENT ADAPTIVE/MOBILITY

This technical bulletin provides repair information to correct a customer concern of DTC U3000 Setting in Automated Map Module (HDLM) - SuperCruise Unavailable.

110000 ELECTRICAL SYSTEM

This technical bulletin provides repair information to correct a customer concern of DTC U3000 Setting in Automated Map Module (HDLM) - SuperCruise Unavailable.

100000 POWER TRAIN

This service bulletin advises the technician to check if the transmission cooler lines are twisted to correct customer concerns of Harsh Shift, Shudder, Surge, Stall, Transmission Overheating and/or High Transmission Fluid Temperature.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a repair procedure to correct customer concerns of Service Emissions System Displayed on DIC, MIL Illuminated with DTC P249C and/or P20E8 Set.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

260000 FORWARD COLLISION AVOIDANCE

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnosti

356000 EQUIPMENT ADAPTIVE/MOBILITY

This technical bulletin provides repair information to correct a customer concern of DTC U3000 Setting in Automated Map Module (HDLM) - SuperCruise Unavailable.

110000 ELECTRICAL SYSTEM

This technical bulletin provides repair information to correct a customer concern of DTC U3000 Setting in Automated Map Module (HDLM) - SuperCruise Unavailable.

350000 EQUIPMENT

This engineering information (EI) closure ends the need for gathering further information from technicians in regard to windshield wipers intermittently inoperative when on low setting.

110000 ELECTRICAL SYSTEM

This engineering information (EI) closure ends the need for gathering further information from technicians in regard to windshield wipers intermittently inoperative when on low setting.

220000 SEATS

This engineering information (EI Lite) is requesting technicians use the Field Product Reporting (FPR) app process if you encounter a vehicle where a customer comments on the second-row seat not folding, latching, seat binds, and/or is diff

170000 LATCHES/LOCKS/LINKAGES

350000 EQUIPMENT

This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with Vehicle Intelligence Platform (VIP).

110000 ELECTRICAL SYSTEM

This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with Vehicle Intelligence Platform (VIP).

356000 EQUIPMENT ADAPTIVE/MOBILITY

This technical bulletin provides repair information to correct a customer concern of DTC U3000 Setting in Automated Map Module (HDLM) - SuperCruise Unavailable.

110000 ELECTRICAL SYSTEM

This technical bulletin provides repair information to correct a customer concern of DTC U3000 Setting in Automated Map Module (HDLM) - SuperCruise Unavailable.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a repair procedure to correct customer concerns of Service Emissions System Displayed on DIC, MIL Illuminated with DTC P249C and/or P20E8 Set.

110000 ELECTRICAL SYSTEM

This service bulletin provides a repair procedure to correct customer concerns of Service Emissions System Displayed on DIC, MIL Illuminated with DTC P249C and/or P20E8 Set.

263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

This informational bulletin provides information on when the customer engage SuperCruise, their vehicle will immediately veer to the left and center itself on the left-hand lane line. During normal driving and/or if normal/adaptive cruise i

185000 VEHICLE SPEED CONTROL:CRUISE CONTROL

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

030000 BRAKES (PWS)

This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the calipe

060000 ENGINE AND ENGINE COOLING

This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset.

110000 ELECTRICAL SYSTEM

This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset.

100000 POWER TRAIN

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle

060000 ENGINE AND ENGINE COOLING

220000 SEATS

This technical bulletin provides repair information to correct a customer concern of SUV Second Row Seat Bolt Torque Pattern.

353000 EQUIPMENT:ELECTRICAL

This Preliminary information communicates an issue where the vehicles wireless charger no longer works with certain ISO updates on Apple 15 phones and advises customer to update their phone to the lastest ISO update.

350000 EQUIPMENT

This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) a?? FAQs.

110000 ELECTRICAL SYSTEM

This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) a?? FAQs.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary information communicates an issue with poor heater performance and advises dealerships to inspect the heater core inlet and outlet hoses for being twisted or kinked.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

This Preliminary information communicates an issue with poor heater performance and advises dealerships to inspect the heater core inlet and outlet hoses for being twisted or kinked.

350000 EQUIPMENT

This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present o

110000 ELECTRICAL SYSTEM

010000 STEERING

This Preliminary information communicates the proper procedures for doing an alignment on a vehicle with super cruise that has a pulling complaint.

160000 STRUCTURE

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

160000 STRUCTURE

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

060000 ENGINE AND ENGINE COOLING

This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

Showing 100 of 264 bulletins.

NHTSA Safety Investigations, CADILLAC ESCALADE

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

RQ, Open , Model Year: 2021

Loss of motive power due to engine failure post recall remedy

The Office of Defects Investigation (ODI) has received 36 Vehicle Owner Questionnaires (VOQs) alleging engine failure in vehicles subject to Recall 25V274. In each VOQ, the engine had the recall remedy completed prior to the reported failure incident. Recall 25V-274 addresses vehicles equipped with ... Read more

EA, Open , Model Year: 2021

Loss of motive power due to engine failure

The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274. These engines are installed in Model Years (MY) 2019–2024 C... Read more

PE, Closed , Model Year: 2021

Loss of motive power due to engine failure

On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged en... Read more

PE, Closed , Model Year: 2015

Brake Vacuum Pump Failure

On November 20, 2018, the Office of Defects Investigations (ODI) opened PE18-012 to investigate instances of sudden onset of a hard brake pedal that could result in extended stopping distance due to an issue with the brake assist vacuum pump in model year (MY) 2014 through 2016 GMC Sierra 1500 and C... hevrolet Silverado 1500 series pickup trucks and MY 2015 through 2016 Cadillac Escalade, Chevrolet Suburban, Chevrolet Tahoe, and GMC Yukon SUVs.If the brake assist vacuum pump fails to operate as intended, the amount of brake power assist supplied to the driver can be significantly reduced, extending the subject vehicle stopping distance. GM stated that the root cause of pump failures was due to foreign debris such as oil sludge in the engine oil. GM stated that this debris can become trapped by the oil inlet filter screen. Under normal operation, this screen allows a small amount of oil into the brake vacuum pump. The foreign debris can, over time, clog the pump which can cause a loss of lubrication and a reduction in the amount of vacuum produced leading to a hard pedal and extended stopping distance.On December 13, 2018, GM issued a Special Coverage (N182202780) for the brake vacuum pump issue in MY 2014-2017 trucks and 2015-2017 SUVs on the K2XX platform for 6 years or 72,000 miles. Special Coverage repair includes the replacement of the vacuum pump and vacuum pump belt. Consumers received notification of the coverage via mail. On September 6, 2019, GM notified NHTSA that it was conducting safety recall 19V-645 which reprograms the electronic brake control module (EBCM) and included approximately 3.5 million trucks and SUVs. In October 2019, GM extended the terms of special coverage N182202780 to 10 years or 150,000 miles as well as now including the entire scope of recall 19V-645. In October 2020, GM expanded the scope of coverage N182202780 to include the MY 2018 Escalade and 2019 Tahoe.The remedy implemented in GM recall 19V-645 appears to be sufficient in addressing the safety-related concerns of this issue. Loss of vacuum assist now occurs at a progressive rate as well as there being a more timely warning of a brake problem to the driver through the driver information center (DIC). In view of the recall action and revision to the special coverage, this Preliminary Evaluation is closed. The agency reserves the right to take additional action if warranted by new circumstances. The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.Read more

EA, Closed , Model Year: 2002

Brake line corrosion failure

On January 11, 2011, ODI opened EA11-001 to investigate allegations of premature brake line corrosion failure in model year (MY) 1999 through 2003 General Motors (GM) full-size pickup trucks and sport utility vehicles sold or registered in the following region of the United States that NHTSA has vie... wed as salt states for investigations of corrosion related issues:Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia and Wisconsin.The subject vehicles represent the first five MY's of GM's GMT800 platform production, of which approximately 2,038,504 vehicles were sold in salt states (the subject vehicles).The GMT800 platform includes the following vehicles:1999-2007 Chevrolet Silverado and GMC Sierra 1500, 2500 and 3500 series pick-up trucks; 2000-2006 Chevrolet Suburban, Chevrolet Tahoe and GMC Yukon sport utility vehicles; and 2002-2006 Cadillac Escalade and Chevrolet Avalanche sport-utility vehicles.General Motors produced a total of approximately 10,427,062 GMT800 vehicles for sales in the United States, including almost 5 million that were sold in salt states.Although there are over 60 different brake pipe routing configuration used in GMT800 vehicles, with the exception of the rear crossover pipes in MY 200x-2007 vehicles that changed from rear disc to drum brakes, all of the vehicles use brake pipes from the same supplier with a common double-wall, brazed steel pipe design with a combination of hot dip Zinc-Aluminum corrosion protection coating and Aluminum paint outer layer known in the industry as AlGal (ASTM-B750). ODI analysis of field data regarding GMT800 vehicles identified a total of 3,645 complaints of brake pipe corrosion failures, including 107 alleging crashes, and 40 injuries.Though only 20% of total GMT800 production, due to age and region the subject vehicles account for a disproportionate share of the failure experience; with 2,702 of the complaints (75%), 88 of the crashes (82%) and 20 of the injuries (50%) reported in those vehicles.Analysis of the complaints showed strong correlations to vehicle age and region.For vehicles with less than 8 years of service, the complaint rates were minimal for all regions.In the salt states the failure rates begin to climb as the vehicles advance in age, particularly in the Northeast corner of the United States.The complaint rates in the salt states go from less than 0.1 incident per thousand vehicles (IPTV) at 7 years in service to over 1.0 IPTV after the 12th year of service for the subject pickup trucks and utility vehicles.Most of the failures reported to ODI occurred in vehicles with more than 10 years in service.ODI?s investigation did not identify any specific defect conditions that were causing or contributing to the brake pipe failures.Nor did the analysis isolate the problem to any subject vehicle sub-populations when analyzed by vehicle type or production range.The investigation found that vehicles experiencing brake pipe corrosion failures were likely to have general patterns of excessive corrosion on the majority of the brake pipe assembly and appear to be occurring due to expected wear out for the brake pipe coating material used in the subject vehicles and the environmental conditions in severe corrosion states.A safety-related defect has not been identified at this time.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor tRead more

PE, Closed , Model Year: 2007

NON-CRASH ENGINE COMPARTMENT FIRES

IN RESPONSE TO AN INFORMATION REQUEST LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION(ODI) DURING PRELIMINARY EVALUATION PE08-010, GM PROVIDED ODI WITH 41 ALLEGATIONS OF NON-CRASH ENGINE COMPARTMENT FIRES INCLUDING 16 ALLEGATIONS OF FIRES ORIGINATING WITH THE IGNITION IN THE OFF POSITION.ONE OF T... Read more

PE, Closed , Model Year: 1999

UNWANTED LOW-SPEED ABS ACTIVATION

IN A LETTER DATED AUGUST 29, 2005, GM NOTIFIED ODI THAT IT WAS RECALLING CERTAIN MODEL YEAR 1999 THROUGH 2002 C/K PICKUP TRUCKS AND SPORT UTILITY VEHICLES TO CORRECT A PROBLEM WITH ANTI-LOCK BRAKE SYSTEM (ABS) WHEEL SPEED SENSOR CORROSION THAT MAY RESULT IN UNWANTED ABS ACTIVATION AND EXTENDED STOPP... Read more

EA, Closed , Model Year: 1999

THROTTLE STICKING CLOSED

THIS INVESTIGATION INVOLVES THE GENERAL MOTORS CORPORATION (GM)THROTTLE BODY (TB) UTILIZED IN MODEL YEAR (MY) 1999-2002 SILVERADO, SIERRA, TAHOE, SUBURBAN, AVALANCHE AND YUKON (SUBJECT VEHICLE(S)) WITH 4.8L, 5.3L, AND 6.0L ENGINES. THE TB VALVE MAY INTERMITTENTLY STICK IN A CLOSED POSITION.IN SUCH A... Read more

PE, Closed , Model Year: 1999

THROTTLE STICKING

There is no summary currently available

EA, Closed , Model Year: 1999

SEAT BELT ANCHORAGE SEPARATION

CADILLAC ESCALADE - All Years Overview

Complete safety history for the CADILLAC ESCALADE across all model years (1999, 2026).

101 Total Recalls

2,257 Total Complaints

10 Investigations

134 Reported Crashes

72 Reported Fires

0 Reported Deaths

CADILLAC ESCALADE - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	3	17	View
2025	1	24	View
2024 (current)	2	59
2023	4	176	View
2022	4	102	View
2021	9	85	View
2020	2	15	View
2019	0	28	View
2018	1	29	View
2017	2	77	View
2016	4	120	View
2015	9	144	View
2014	2	29	View
2013	4	23	View
2012	3	32	View
2011	6	53	View
2010	3	47	View
2009	5	89	View
2008	4	180	View
2007	4	317	View
2006	2	26	View
2005	4	63	View
2004	4	99	View
2003	6	111	View
2002	3	164	View
2001	1	3	View
2000	4	96	View
1999	5	46	View

Other CADILLAC Models

Model	Recalls	Complaints
ESCALADE ESV	128	666	View
CTS	64	3,088	View
ESCALADE EXT	63	126	View
DEVILLE	59	3,662	View
FLEETWOOD	50	265	View
SEVILLE	46	1,049	View
BROUGHAM	46	69	View
SRX	43	4,144	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2024 CADILLAC ESCALADE

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2024 CADILLAC ESCALADE

Safety Technology

Technical Service Bulletins, 2024 CADILLAC ESCALADE

Most Affected Components

NHTSA Safety Investigations, CADILLAC ESCALADE

CADILLAC ESCALADE - All Years Overview

CADILLAC ESCALADE - Year by Year

Other CADILLAC Models