2014 CADILLAC ESCALADE
2 recalls, 29 complaints - 1,912 TSBs - 4/5 safety rating
21V054000 Feb 5, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, ... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notifica... Read more
14V614000 Oct 1, 2014
ELECTRICAL SYSTEM
Defect Description
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles... Read more
Consequence
If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for ... Read more
Complaint Statistics
29 total complaints
8 crashes 1 fires 4 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 7 |
| AIR BAGS | 5 |
| VEHICLE SPEED CONTROL | 3 |
| SUSPENSION | 2 |
| ENGINE | 2 |
| STEERING | 1 |
| UNKNOWN OR OTHER | 1 |
| WHEELS | 1 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
| POWER TRAIN | 1 |
FUEL SYSTEM, GASOLINE
May 30, 2024
Incident date: Mar 30, 2024
The contact owns a 2019 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair... Read more
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
May 30, 2024
Incident date: Mar 30, 2024
The contact owns a 2021 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, she heard an abnormal rattling sound emanating from underneath the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the... Read more
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
May 30, 2024
Incident date: Mar 30, 2024
The contact owns a 2021 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, she heard an abnormal rattling sound emanating from underneath the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the... Read more
SERVICE BRAKES
Mar 2, 2023
Incident date: Feb 1, 2023
2015 Ford transit connect 150: while driving on the freeway 60-65 mph, the brakes seem to lock up without depressing the pedal, slowing to 40 mph and shaking uncontrollably. putting on the brake to exit the flow of traffic, braking caused the vehicle to shake even more finally by pumping the accel... Read more
FUEL/PROPULSION SYSTEM
Jun 15, 2022
Incident date: Jun 7, 2022
I am having an electrical short that is shutting down everything while I'm driving or stopped, it makes driving it Dangerous and Scary. It looks like the recall from 2014 that describes everything I'm experiencing. Recall 14515 that talks about a Chassis Control Module that controls a lot of thing... Read more
ELECTRICAL SYSTEM
Jun 15, 2022
Incident date: Jun 7, 2022
I am having an electrical short that is shutting down everything while I'm driving or stopped, it makes driving it Dangerous and Scary. It looks like the recall from 2014 that describes everything I'm experiencing. Recall 14515 that talks about a Chassis Control Module that controls a lot of thing... Read more
AIR BAGS
Apr 18, 2022
Incident date: Apr 18, 2022
2014 CADILLAC ESCALADE. CONSUMER WRITES IN REGARD TO FRONTAL AIRBAG INFLATOR SAFETY RECALL. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE CONSUMER WAS INFORMED THE PARTS WERE UNAVAILABLE.
AIR BAGS
Feb 9, 2022
Incident date: Feb 3, 2022
Cadillac sent a notice of the recall. The authorized Chevrolet dealership repair facility and Cadillac told me that they would not accept the risk that the dashboard would not crack in installation of authorized Chevrolet dealership repair facility defective part and that 'I' would have to sign a wa... Read more
SUSPENSION
Nov 15, 2021
Incident date: Nov 5, 2021
The contact owns a 2014 Cadillac Escalade. The contact stated while driving at various speeds, the vehicle would drive rough. The vehicle was taken to an independent mechanic where it was diagnosed with needing the struts and shocks replaced. The vehicle was repaired. The manufacturer was informed o... Read more
Crash
ELECTRICAL SYSTEM
Jun 28, 2021
Incident date: Jun 26, 2021
On Saturday June 26, 2021 I open the driver door to the vehicle and the passenger seat caught. on fire and burned a hole in the side of the seat .
Fire
ENGINE
Feb 27, 2021
Incident date: Feb 23, 2021
RADIATOR LEAK DISCOVERED. PROBLEM WITH CYCLING OF THE THERMOSTAT THAT CAUSES STRESS FRACTURES ON THE RADIATOR LEADING TO COOLANT LEAKS. GM BULLETINS ON THE 2014 AND 2015 MODELS. P11513A AND P11513F. THIS WAS LEAKING FOR A WHILE AND WAS NOT NOTICED UNTIL MULTI POINT INSPECTION I REQUES... Read more
AIR BAGS
Nov 23, 2020
Incident date: Nov 23, 2020
INFORMATION RELEASED BY NBC.
VEHICLE SPEED CONTROL
Nov 6, 2019
Incident date: Nov 6, 2019
THE CAR GOES INTO LIMP MODE, ENGINE REDUCED POWER, STABILITY CONTROL OFF, TRACTION CONTROL OFF. CHECK ENGINE LIGHT COMES ON. CAR WILL NOT DRIVE OVER 20MPH HAPPENS WHEN I HIT BUMPS OR POTHOLES IN THE ROAD. CHECK ENGINE CODE P2137 I'VE REPLACED THE MAF SENSOR, THROTTLE POSITION SENSOR (GAS PEDAL) AND ... Read more
ELECTRICAL SYSTEM
Nov 6, 2019
Incident date: Nov 6, 2019
THE CAR GOES INTO LIMP MODE, ENGINE REDUCED POWER, STABILITY CONTROL OFF, TRACTION CONTROL OFF. CHECK ENGINE LIGHT COMES ON. CAR WILL NOT DRIVE OVER 20MPH HAPPENS WHEN I HIT BUMPS OR POTHOLES IN THE ROAD. CHECK ENGINE CODE P2137 I'VE REPLACED THE MAF SENSOR, THROTTLE POSITION SENSOR (GAS PEDAL) AND ... Read more
POWER TRAIN
Oct 9, 2019
Incident date: Jun 5, 2019
TL* THE CONTACT OWNS A 2014 CADILLAC ESCALADE. THE CONTACT STATED THAT THE AIR CONDITIONER BLEW HOT AIR, THE TRANSMISSION OVERHEATED AND HESITATED, AND A BANGING NOISE WAS HEARD UNDERNEATH THE CENTER OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CRESTMONT CAD... Read more
ENGINE
Oct 9, 2019
Incident date: Jun 5, 2019
TL* THE CONTACT OWNS A 2014 CADILLAC ESCALADE. THE CONTACT STATED THAT THE AIR CONDITIONER BLEW HOT AIR, THE TRANSMISSION OVERHEATED AND HESITATED, AND A BANGING NOISE WAS HEARD UNDERNEATH THE CENTER OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CRESTMONT CAD... Read more
SUSPENSION
Aug 7, 2019
Incident date: Jul 29, 2019
JUST PURCHASED THIS 2014 VEHICLE FOR $32900 WITH 73345MILES AND ON THE WAY HOME NOTICED THAT THE RIDE WAS HORRIBLE. UPON CHECKING WITH MY MECHANIC THE RIDE SUSPENSION WAS AT FAULT. I AM HAVING IT REPAIRED AND WILL SEEK REIMBURSEMENT FROM THE DEALER. THEY KNEW NOTHING ABOUT IT EVEN THOUGH THEY HAD IT... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Aug 7, 2019
Incident date: Jul 29, 2019
JUST PURCHASED THIS 2014 VEHICLE FOR $32900 WITH 73345MILES AND ON THE WAY HOME NOTICED THAT THE RIDE WAS HORRIBLE. UPON CHECKING WITH MY MECHANIC THE RIDE SUSPENSION WAS AT FAULT. I AM HAVING IT REPAIRED AND WILL SEEK REIMBURSEMENT FROM THE DEALER. THEY KNEW NOTHING ABOUT IT EVEN THOUGH THEY HAD IT... Read more
WHEELS
Nov 3, 2017
Incident date: Nov 2, 2017
I PURCHASED A NEW 2014 CADILLAC ESCALADE IN 2014. I HAVE 61,000 MILES ON THE VEHICLE. I TOOK THE CAR IN YESTERDAY FOR A TIRE REPAIR AT WHICH TIME THE TECHNICIANS INFORMED ME THE TIRES WERE CRACKING AND THEY COULD COME APART. THE NEW VEHICLE CAME EQUIPPED WITH BRIDGESTONE 285/45 R 22 TIRES. I RE... Read more
VEHICLE SPEED CONTROL
May 24, 2016
Incident date: May 6, 2016
TL* THE CONTACT OWNS A 2014 CADILLAC ESCALADE. WHILE PULLING INTO THE DRIVEWAY, THE VEHICLE ACCELERATED WITHOUT WARNING CRASHED INTO THE HOUSE. THE AIR BAGS FAILED TO DEPLOY. AS A RESULT, THE CONTACT SUSTAINED NECK, SHOULDER, LEFT KNEE, RIGHT SIDE, AND RIGHT HIP INJURIES THAT REQUIRED MEDICAL ATTENT... Read more
Crash
1 injured
AIR BAGS
May 24, 2016
Incident date: May 6, 2016
TL* THE CONTACT OWNS A 2014 CADILLAC ESCALADE. WHILE PULLING INTO THE DRIVEWAY, THE VEHICLE ACCELERATED WITHOUT WARNING CRASHED INTO THE HOUSE. THE AIR BAGS FAILED TO DEPLOY. AS A RESULT, THE CONTACT SUSTAINED NECK, SHOULDER, LEFT KNEE, RIGHT SIDE, AND RIGHT HIP INJURIES THAT REQUIRED MEDICAL ATTENT... Read more
Crash
1 injured
VEHICLE SPEED CONTROL
May 24, 2016
Incident date: May 6, 2016
TL* THE CONTACT OWNS A 2014 CADILLAC ESCALADE. THE CONTACT STATED THAT THE VEHICLE UNINTENDEDLY ACCELERATED WHILE PULLING INTO THE CAR PORT. THE VEHICLE PROCEEDED TO CRASH INTO THE WALL, A POLE, A FENCE, AND THE HOUSE. THE CONTACT SUFFERED INJURIES TO THE NECK AND RIBS, BUT DID NOT REQUIRE MEDICAL A... Read more
Crash
1 injured
AIR BAGS
May 24, 2016
Incident date: May 6, 2016
TL* THE CONTACT OWNS A 2014 CADILLAC ESCALADE. THE CONTACT STATED THAT THE VEHICLE UNINTENDEDLY ACCELERATED WHILE PULLING INTO THE CAR PORT. THE VEHICLE PROCEEDED TO CRASH INTO THE WALL, A POLE, A FENCE, AND THE HOUSE. THE CONTACT SUFFERED INJURIES TO THE NECK AND RIBS, BUT DID NOT REQUIRE MEDICAL A... Read more
Crash
1 injured
ELECTRICAL SYSTEM
Apr 3, 2015
Incident date: Apr 27, 2014
WHILE STARTING THE VEHICLE THERE WAS A LOUD SERIES OF POPPING SOUNDS FOLLOWED BY SOME SMOKE WHICH CAME FROM UNDER THE HOOD. THE ENGINE WAS QUICKLY TURNED OFF AND THE SMOKE CLEARED. THE HOOD INSULATION SHOWS A SLIGHTLY DAMAGED/STAINED/HEAT EFFECTED AREA ABOVE THE ALTERNATOR. THE VEHICLE WAS SUBSEQ... Read more
ELECTRICAL SYSTEM
Mar 3, 2015
Incident date: Mar 3, 2015
TL*THE CONTACT OWNS A 2014 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR.... Read more
ELECTRICAL SYSTEM
Mar 3, 2015
Incident date: Nov 1, 2014
TL*THE CONTACT OWNS A 2014 CADILLAC ESCALADE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V614000(ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A... Read more
STEERING
Nov 22, 2014
Incident date: Sep 15, 2014
PURCHASED BRAND NEW 2014 CADILLAC ESCALADE FROM PENSKE IN TORRANCE CA , BEGINNING OF SEPT. 2014. VEHICLE REFUSED TO START ON AT LEAST FOUR OCCASIONS. THEN WHILE DRIVING INTO A GAS STATION, THE VEHICLE LOST POWER AND POWER STEERING, CAUSING A CRASH AT A GAS STATION. I AM UNABLE TO GET PENSKE IN TORRA... Read more
Crash
UNKNOWN OR OTHER
Nov 22, 2014
Incident date: Sep 15, 2014
PURCHASED BRAND NEW 2014 CADILLAC ESCALADE FROM PENSKE IN TORRANCE CA , BEGINNING OF SEPT. 2014. VEHICLE REFUSED TO START ON AT LEAST FOUR OCCASIONS. THEN WHILE DRIVING INTO A GAS STATION, THE VEHICLE LOST POWER AND POWER STEERING, CAUSING A CRASH AT A GAS STATION. I AM UNABLE TO GET PENSKE IN TORRA... Read more
Crash
ELECTRICAL SYSTEM
Nov 22, 2014
Incident date: Sep 15, 2014
PURCHASED BRAND NEW 2014 CADILLAC ESCALADE FROM PENSKE IN TORRANCE CA , BEGINNING OF SEPT. 2014. VEHICLE REFUSED TO START ON AT LEAST FOUR OCCASIONS. THEN WHILE DRIVING INTO A GAS STATION, THE VEHICLE LOST POWER AND POWER STEERING, CAUSING A CRASH AT A GAS STATION. I AM UNABLE TO GET PENSKE IN TORRA... Read more
Crash
NHTSA Safety Ratings, 2014 CADILLAC ESCALADE
2014 Cadillac Escalade SUV RWD
| Category | Rating |
|---|---|
| Overall Rating | 4 / 5 ★★★★☆ |
| Frontal Crash | 5 / 5 ★★★★★ |
| Frontal Crash, Driver | 5 / 5 ★★★★★ |
| Frontal Crash, Passenger | 4 / 5 ★★★★☆ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 3 / 5 ★★★☆☆ |
| Rollover Risk | 24.6% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2014 CADILLAC ESCALADE
1,912 manufacturer communications from 1137 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 306 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 208 |
| 110000 ELECTRICAL SYSTEM | 155 |
| 060000 ENGINE AND ENGINE COOLING | 112 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 93 |
| 060000 ENGINE (PWS) | 79 |
| 100000 POWER TRAIN | 70 |
| 353000 EQUIPMENT:ELECTRICAL | 60 |
00-03-10-006P
Apr 18, 2024
200000 WHEELS
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
20-NA-132
Apr 10, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Apr 10, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-052
Apr 8, 2024
200000 WHEELS
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
17-NA-052
Apr 8, 2024
350000 EQUIPMENT
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
18-NA-094
Apr 5, 2024
140000 AIR BAGS
This service bulletin provides information on Takata Air Bag Courtesy Transportation Reimbursement Program - Applicable to GM Recalls listed in bulletin.
10-08-45-001H
Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
19-NA-255
Mar 27, 2024
160000 STRUCTURE
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
20-NA-132
Mar 26, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
19-NA-255
Mar 21, 2024
160000 STRUCTURE
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
23-NA-103
Mar 21, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
16-NA-383
Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
07-00-89-037S
Mar 11, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X
Mar 10, 2024
350000 EQUIPMENT
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5596A
Mar 4, 2024
030000 BRAKES (PWS)
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIP5596A
Mar 4, 2024
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
17-NA-073
Mar 1, 2024
980000 UNKNOWN OR OTHER
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
18-NA-094
Feb 26, 2024
140000 AIR BAGS
This service bulletin provides information on Takata Air Bag Completion Rate Improvement Program - Applicable to GM Recalls 14491, 14735,15040, 15041, 15043,15044, 15045, 15046, 15406,15438, 15442, 15815, 15816,15817, 15818, 15826, 17009, 1
22-NA-074
Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
PIT4322P
Feb 21, 2024
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnosti
16-NA-222
Feb 7, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
19-NA-044
Feb 7, 2024
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
19-NA-044
Feb 7, 2024
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-338
Feb 2, 2024
100000 POWER TRAIN
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
16-NA-338
Feb 2, 2024
060000 ENGINE AND ENGINE COOLING
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
PIT6122
Jan 31, 2024
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This Preliminary information communicates to dealers of a known issue with failed map update
PI0281K
Jan 18, 2024
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
19-NA-255
Jan 18, 2024
160000 STRUCTURE
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
18-NA-099
Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PI1394B
Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B
Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIP5601B
Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
02-08-42-001J
Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI0592I
Jan 8, 2024
110000 ELECTRICAL SYSTEM
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
23-NA-224
Dec 18, 2023
100000 POWER TRAIN
This bulletin advises the technician that the 6L50 (MYB), 6L80 (MYC) and 6L90 (MYD) Transmission Oil Filter and Seal Kit part number 24236933 is currently transitioning from a kit to the filter (24236517) and seal (24225347) being sold indi
PIT5074P
Dec 18, 2023
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
PIT5962A
Dec 15, 2023
110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT5962A
Dec 15, 2023
980000 UNKNOWN OR OTHER
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
23-NA-219
Dec 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-219
Dec 12, 2023
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-132
Dec 8, 2023
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIT5214F
Nov 14, 2023
020000 SUSPENSION
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the
03-00-91-001I
Nov 6, 2023
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159
Oct 30, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
05-00-89-029F
Oct 11, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
01-06-01-011O
Oct 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170
Oct 6, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
20-NA-159
Sep 28, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
20-NA-159
Sep 28, 2023
190000 TIRES
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
02-00-89-002W
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
PIT5099G
Sep 26, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
PIT5698D
Sep 26, 2023
110000 ELECTRICAL SYSTEM
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
10-00-89-006J
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
07-08-49-020R
Sep 21, 2023
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
350000 EQUIPMENT
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
17-NA-157
Sep 8, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
23-NA-153
Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
23-NA-153
Sep 1, 2023
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
18-NA-306
Sep 1, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
18-NA-073
Aug 24, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
18-NA-306
Aug 18, 2023
350000 EQUIPMENT
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
09-00-89-016H
Aug 15, 2023
350000 EQUIPMENT
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
16-NA-222
Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
16-NA-222
Aug 10, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
23-NA-141
Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This informational bulletin advised the technician that the engine and related parts will be debited if found that the tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged b
PIP5628G
Aug 10, 2023
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
15-00-89-004F
Aug 7, 2023
100000 POWER TRAIN
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
020000 SUSPENSION
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
010000 STEERING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
04-06-04-051H
Aug 1, 2023
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
04-06-04-051H
Aug 1, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
01-00-89-010R
Aug 1, 2023
350000 EQUIPMENT
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
09-06-04-026X
Jul 31, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
09-06-04-026X
Jul 31, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
17-NA-066
Jul 21, 2023
100000 POWER TRAIN
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
17-NA-066
Jul 21, 2023
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
PIP5358C
Jul 18, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
21-NA-026
Jul 17, 2023
350000 EQUIPMENT
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
99-09-40-005I
Jul 17, 2023
150000 SEAT BELTS
This service bulletin provides information on availability for a seat belt extender.
PIP4902R
Jul 13, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen
01-06-01-011N
Jun 30, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
99-08-51-001F
Jun 30, 2023
160000 STRUCTURE
This service bulletin provides information on Paintless Dent Repair Process.
13-08-116-001I
Jun 29, 2023
110000 ELECTRICAL SYSTEM
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
17-NA-066
Jun 29, 2023
100000 POWER TRAIN
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
16-NA-158
Jun 14, 2023
350000 EQUIPMENT
This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
PIT4261J
Jun 9, 2023
192000 TIRES:SIDEWALL
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer
23-NA-103
Jun 8, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
04-07-30-013E
Jun 7, 2023
100000 POWER TRAIN
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
Showing 100 of 1,912 bulletins.
NHTSA Safety Investigations, CADILLAC ESCALADE
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
RQ26001
Opened: Jan 16, 2026
Loss of motive power due to engine failure post recall remedy
The Office of Defects Investigation (ODI) has received 36 Vehicle Owner Questionnaires (VOQs) alleging engine failure in vehicles subject to Recall 25V274. In each VOQ, the engine had the recall remedy completed prior to the reported failure incident. Recall 25V-274 addresses vehicles equipped with ... Read more
EA25007
Opened: Oct 23, 2025
Loss of motive power due to engine failure
The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274. These engines are installed in Model Years (MY) 2019–2024 C... Read more
PE25001
Opened: Jan 16, 2025 , Closed: Oct 23, 2025
Loss of motive power due to engine failure
On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged en... Read more
PE18012
Opened: Nov 20, 2018 , Closed: Apr 10, 2022
Brake Vacuum Pump Failure
On November 20, 2018, the Office of Defects Investigations (ODI) opened PE18-012 to investigate instances of sudden onset of a hard brake pedal that could result in extended stopping distance due to an issue with the brake assist vacuum pump in model year (MY) 2014 through 2016 GMC Sierra 1500 and C... Read more
EA11001
Opened: Jan 5, 2011 , Closed: Apr 8, 2015
Brake line corrosion failure
On January 11, 2011, ODI opened EA11-001 to investigate allegations of premature brake line corrosion failure in model year (MY) 1999 through 2003 General Motors (GM) full-size pickup trucks and sport utility vehicles sold or registered in the following region of the United States that NHTSA has vie... Read more
PE08010
Opened: Feb 4, 2008 , Closed: Jun 12, 2008
NON-CRASH ENGINE COMPARTMENT FIRES
IN RESPONSE TO AN INFORMATION REQUEST LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION(ODI) DURING PRELIMINARY EVALUATION PE08-010, GM PROVIDED ODI WITH 41 ALLEGATIONS OF NON-CRASH ENGINE COMPARTMENT FIRES INCLUDING 16 ALLEGATIONS OF FIRES ORIGINATING WITH THE IGNITION IN THE OFF POSITION.ONE OF T... Read more
PE05020
Opened: Apr 28, 2005 , Closed: Sep 13, 2005
UNWANTED LOW-SPEED ABS ACTIVATION
IN A LETTER DATED AUGUST 29, 2005, GM NOTIFIED ODI THAT IT WAS RECALLING CERTAIN MODEL YEAR 1999 THROUGH 2002 C/K PICKUP TRUCKS AND SPORT UTILITY VEHICLES TO CORRECT A PROBLEM WITH ANTI-LOCK BRAKE SYSTEM (ABS) WHEEL SPEED SENSOR CORROSION THAT MAY RESULT IN UNWANTED ABS ACTIVATION AND EXTENDED STOPP... Read more
EA02015
Opened: Aug 1, 2002 , Closed: Jan 12, 2004
THROTTLE STICKING CLOSED
THIS INVESTIGATION INVOLVES THE GENERAL MOTORS CORPORATION (GM)THROTTLE BODY (TB) UTILIZED IN MODEL YEAR (MY) 1999-2002 SILVERADO, SIERRA, TAHOE, SUBURBAN, AVALANCHE AND YUKON (SUBJECT VEHICLE(S)) WITH 4.8L, 5.3L, AND 6.0L ENGINES. THE TB VALVE MAY INTERMITTENTLY STICK IN A CLOSED POSITION.IN SUCH A... Read more
PE02021
Opened: Feb 11, 2002 , Closed: Aug 1, 2002
THROTTLE STICKING
There is no summary currently available
EA01018
Opened: Dec 20, 2001 , Closed: Dec 9, 2002
SEAT BELT ANCHORAGE SEPARATION
CADILLAC ESCALADE - All Years Overview
Complete safety history for the CADILLAC ESCALADE across all model years (1999, 2026).
101
Total Recalls
2,257
Total Complaints
10
Investigations
134
Reported Crashes
72
Reported Fires
0
Reported Deaths
CADILLAC ESCALADE - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 3 | 17 | View |
| 2025 | 1 | 24 | View |
| 2024 | 2 | 59 | View |
| 2023 | 4 | 176 | View |
| 2022 | 4 | 102 | View |
| 2021 | 9 | 85 | View |
| 2020 | 2 | 15 | View |
| 2019 | 0 | 28 | View |
| 2018 | 1 | 29 | View |
| 2017 | 2 | 77 | View |
| 2016 | 4 | 120 | View |
| 2015 | 9 | 144 | View |
| 2014 (current) | 2 | 29 | |
| 2013 | 4 | 23 | View |
| 2012 | 3 | 32 | View |
| 2011 | 6 | 53 | View |
| 2010 | 3 | 47 | View |
| 2009 | 5 | 89 | View |
| 2008 | 4 | 180 | View |
| 2007 | 4 | 317 | View |
| 2006 | 2 | 26 | View |
| 2005 | 4 | 63 | View |
| 2004 | 4 | 99 | View |
| 2003 | 6 | 111 | View |
| 2002 | 3 | 164 | View |
| 2001 | 1 | 3 | View |
| 2000 | 4 | 96 | View |
| 1999 | 5 | 46 | View |