2004 CADILLAC ESCALADE

4 recalls, 99 complaints - 903 TSBs

WHEELS:HUB

Defect Description

CERTAIN FEDERAL-MOGUL REPLACEMENT WHEEL HUB ASSEMBLIES WITH THE BRAND NAMES: NATIONAL, CARQUEST P/NOS. 515020, 515021, 515025, 515053, 515054, 515059, AND 515060, SHIPPED BETWEEN JANUARY 23, 2006, AND DECEMBER 20, 2007, SOLD FOR LIGHT DUTY AND MEDIUM DUTY TRUCKS. THE INBOARD RETENTION NUT USED TO M... Read more

Consequence

WHEEL SEPARATION CAN RESULT IN A VEHICLE CRASH.

Remedy

FEDERAL-MOGUL WILL NOTIFY CUSTOMERS AND WILL REPLACE THE HUB ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 7, 2008. OWNERS CAN CONTACT FEDERAL-MOGUL TOLL-FREE AT 877-489-6659.

130,000 vehicles affected

Manufacturer: FEDERAL-MOGUL CORPORATION

FUEL SYSTEM, GASOLINE

Defect Description

CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CE... Read more

Consequence

THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Remedy

HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).

88,303 vehicles affected

Manufacturer: HONEYWELL INTERNATIONAL, INC.

SEAT BELTS:REAR/OTHER

Defect Description

ON CERTAIN CREW CAB PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE 2ND ROW CENTER OCCUPANT SEAT BELT ROUTING MAY MAKE IT DIFFICULT TO POSITION THE LAP PORTION OF THE SAFETY BELT LOW AROUND THE HIPS OF OCCUPANTS, ESPECIALLY SMALLER OCCUPANTS, SEATED IN THIS POSITION. APPROPRIATE USE OF A CHILD SEAT ... Read more

Consequence

A LAP PORTION OF THE SEAT BELT ROUTING THAT IS NOT LOW AND SNUG ON THE HIPS CAN ALLOW THE LAP BELT TO RIDE UP ON AN OCCUPANT'S ABDOMEN INSTEAD OF FITTING LOW AROUND THEIR HIPBONES, AND THEREFORE, CAN EXPOSE THEM TO MORE RISK OF ABDOMINAL AND INTERNAL ORGAN INJURY.

Remedy

DEALERS WILL CUT OPEN THE GUIDE LOOP, REMOVE A PORTION OF THE LOOP, AND THEN THE REMAINING TWO SIDES SHOULD BE FOLDED OVER AND SECURED WITH A RETAINER FREE OF CHARGE. THE RECALL BEGAN ON JULY 21, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-946... Read more

1,359,824 vehicles affected

Manufacturer: GENERAL MOTORS CORP.

SERVICE BRAKES, HYDRAULIC

Defect Description

CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, ?PASSENGER CAR BRAKE SYSTEMS.? SOME OF THESE VEHICLES WERE PRODUCED WITH AN OUT-OF-SPECIFICATION BRAKE HYDRO-BOOST HOUSING RELIEF VALVE BORE.

Consequence

CONSEQUENTLY, THE VALVE O-RING SEAL MAY FRACTURE. STEERING EFFORTS MAY BE SLIGHTLY INCREASED WHILE BRAKING OR PARKING. UNDER CERTAIN DRIVING CONDITIONS, A FRACTURED SEAL MAY REQUIRE A SLIGHT INCREASE IN THE APPLIED BRAKE PEDAL EFFORT TO ACHIEVE THE SAME VEHICLE DECELERATION RATE AS PRIOR TO THE SE... Read more

Remedy

DEALERS ARE TO REPLACE THE HYDRO-BOOST RELIEF VALVE. THE RECALL BEGAN ON JUNE 18, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; CHEVROLET AT 1-800-630-2438; GMC AT 1-866-996-9463; OR HUMMER AT 1-866-486-6376.

68,875 vehicles affected

Manufacturer: GENERAL MOTORS CORP.

Complaint Statistics

99 total complaints 14 crashes 7 fires 26 injuries

Top Reported Components

Component	Complaints
SERVICE BRAKES	16
ELECTRICAL SYSTEM	14
AIR BAGS	9
VEHICLE SPEED CONTROL	5
SEATS	4
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL	4
ENGINE	3
STEERING	3
UNKNOWN OR OTHER	3
POWER TRAIN:AUTOMATIC TRANSMISSION	3

Incident date: Jan 9, 2025

While driving on the highway at 80 mph, the accelerator suddenly stopped working and was completely unresponsive. The dashboard displayed the message "Check Hybrid system. Stop safely" and a warning ding sounded. The gas engine was still operating and showing RPMs on the dashboard, but all acceler... Read more

Incident date: Mar 15, 2023

The contact owns a 2023 Kia Carnival. The contact stated that the seat belt located in the rear middle row was inoperable. There were no warning lights illuminated. The contact stated that the seat belt failed to retract. The vehicle was taken to the local dealer, where it was diagnosed and determin... Read more

Incident date: Mar 15, 2023

See attached document for complaint.

Incident date: Jan 6, 2025

Issues started in 2018 when it was bought. Before the first oil change dipstick oil level keep going 1 inch over the max level. Exhaust smells gas. Dealership said it’s nothing. Keeps happening over and over. Dealership made a recall fix but fix didn’t help. One day while on a trip, suddenly all... Read more

Incident date: Jan 6, 2025

Incident date: Jan 1, 2025

Unknown, I was pulling into a parking spot, at Sam's Club, and lightly tap the gas petal for the turn and the truck lunched forward in the one carlink, and hit a concrete parking pole (Sam's club in Southgate Michigan has security cameras) it warped around the pole and bent the frame as if though i... Read more

Crash 1 injured

Incident date: Jan 1, 2025

The contact owned a 2010 BMW 328i. The contact stated that while driving at 25 MPH, she crashed into the driver's side of another vehicle that was making a turn. The air bags deployed, and the contact's face struck the steering wheel. The fire department and police arrived on the scene, but the con... Read more

Crash 1 injured

Incident date: Jan 1, 2025

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The contact had replaced the start... Read more

Incident date: Aug 1, 2023

The contact owns a 2019 Subaru Outback. The contact stated that while the vehicle was parked, the front windshield fractured without impact. The contact stated that it was the second time that the failure had occurred. The vehicle was taken to the dealer where the contact was informed that the failu... Read more

Incident date: Jul 22, 2022

so when I give it some gas the blower Moter for the ac /heat with go Fater then when the rpms go down the fan goes down with it same with the lights they flicker. i had changed the brake pads an rotors an blew compressed air on the caliper an seen a pin hole on the rubber seal.

Incident date: Jul 22, 2022

Incident date: Dec 1, 2022

When driving it feels like I'm slowing down when I'm not. The lights inside, the headlights, & on dashboard flicker & sometimes go out while driving. My seatbelts on the driver, back seat behind driver not working. The driver seat does not adjust so I can position myself correctly. The truck rocks s... Read more

Incident date: Dec 1, 2022

Incident date: Jan 1, 2004

I HAVE MULTIPLE RECALLS THAT ARE OLDER, BUT STILL SHOULD BE TAKEN CARE OF CORRECT? I'LL TAKE SCREENSHOTS AND SEND THEM. THANK YOU

Incident date: Jan 1, 2004

I HAVE MULTIPLE RECALLS THAT ARE OLDER, BUT STILL SHOULD BE TAKEN CARE OF CORRECT? I'LL TAKE SCREENSHOTS AND SEND THEM. THANK YOU

Incident date: Jan 1, 2004

I HAVE MULTIPLE RECALLS THAT ARE OLDER, BUT STILL SHOULD BE TAKEN CARE OF CORRECT? I'LL TAKE SCREENSHOTS AND SEND THEM. THANK YOU

Incident date: Oct 1, 2019

MY TRUCK STARTED ON FIRE SMOKE STARTED UNDER GLOVE BOX!, THEN FLAMES STARTED AND THE WHOLE TRUCK BURNED UP! I WAS JUST DRIVING ION THE HIGHWAY!! LUCKY TO BE ALIVE TO TELL THE STORY

Fire

Incident date: Sep 1, 2019

HEADLIGHTS AND BALLETS BEEN REPLACED 3TIMES.. THEY COMES ON ONLY WHEN NOT DRIVING THEN I START DRIVING THEN ALL THE LIGHTS START FLICKERING. SEATBELT IN REAR WAS REPAIRED TWICE BUT WONT RETRACT AFTER UNBUCKLEING.

Incident date: Sep 1, 2019

Incident date: Sep 17, 2018

BOUGHT THIS VEHICLE FROM A DEALER AND CANNOT GET IT INSPECTED DUE TO THE ISSUES WITH THE ABS AND STEERING SENSORS.REPLACED ABS MODULE AND AM STILL HAVING TROUBLE WITH IT. THE DEALER WOULD NOT DO ANYTHING TO RESOLVE ANY OF THESE ISSUES BECAUSE I BOUGHT IT AS IS AND THEY REFUSED TO GIVE ME ANY KIND O... Read more

Incident date: Sep 17, 2018

Incident date: Sep 27, 2018

TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. WHILE DRIVING 25 MPH, ANOTHER MOTORIST ALERTED THE CONTACT THAT FUEL WAS LEAKING FROM THE FUEL TANK. THE DEALER (PIETROSKE CHEVROLET, 4000 GRAND AVE, MANITOWOC, WI 54220, (920)-445-8134) WAS CONTACTED TO SCHEDULE A DIAGNOSTIC TEST. THE VEHICLE WAS NOT R... Read more

Incident date: May 1, 2007

TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. WHILE DRIVING 50 MPH, THE STEPPER MOTOR FOR THE INSTRUMENT GAUGE CLUSTER DASHBOARD FAILED. THE FAILURE CAUSED THE SPEEDOMETER, FUEL GAUGE, AND TACHOMETER TO DISPLAY THE INCORRECT READINGS AND FAIL COMPLETELY. THE CONTACT TOOK THE VEHICLE TO THE DEALER (... Read more

Incident date: May 2, 2018

DURING ROUTINE REPAIR WORK TRANSMISSION LINES, BREAK LINES AND POWER STEERING LINES HAD TO BE REPLACED BECAUSE THEY WERE ROTTEN OR BADLY LEAKING. IN ADDITION, FUEL PUMP, REAR BACKING PLATES AND POWER STEERING AND TRANSMISSION COOLER NEEDED TO BE REPLACED DUE TO ROT.

Incident date: May 2, 2018

Incident date: Oct 12, 2017

2004 CADILLAC ESCALADE WITH 45,104 MILES. 2ND OWNER. HAD TO PANIC STOP ON LOCAL HIGHWAY EXIT RAMP WHEN ANOTHER VEHICLE WAS COMING WRONG WAY ON THE RAMP. HAD A TO AVOID OTHER VEHICLE TO RIGHT OF RAMP AND AGGRESSIVELY APPLY BRAKES TO AVOID ACCIDENT AT APPROXIMATELY 15-25 MPH. ANTI-LOCK BRAKES PULSATED... Read more

Incident date: May 4, 2017

TL* THE CONTACT OWNED A 2004 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A BRICK WALL. DURING THE CRASH, THE AIR BAGS DEPLOYED, BUT DID NOT INFLATE. IN ADDITION, THE FRONT AND REAR SEAT BELTS MALFUNCTIONED AND DID NOT SECURE THE PASS... Read more

Crash 3 injured

Incident date: May 4, 2017

Crash 3 injured

Incident date: Feb 25, 2017

THE STRONG ODOR OF. FUEL INSIDE AND OUTSIDE OF THE VEHICLE. STRONG WHEN DRIVING. WE FIND NO GAS ON THE GROUND LEAKING. WE HAVE MADE SURE THE GAS CAP IS SECURE. IT IS GETTING 14MPG.

Incident date: Dec 23, 2016

TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. WHILE DRIVING 65 MPH, REAR PASSENGER SEAT BECAME HOT AND CAUGHT ON FIRE. THE CONTACT WAS ABLE TO PULL OVER AND EXTINGUISH THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT DESTROYED, ONLY THE SEAT. THE MANU... Read more

Fire

Incident date: Jan 7, 2016

TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT WAS UNABLE TO READ THE SPEEDOMETER AND THE GAUGES DISPLAYED THE INCORRECT SPEED, FUEL, AND RPM INFORMATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPRO... Read more

Incident date: Aug 26, 2015

I WAS THE OWNER OF A 2014 CADILLAC ESCALADE. ON AUGUST 26, 2015, WHILE DRIVING I PLUGGED IN MY CELL PHONE CHARGER INTO THE CIGARETTE LIGHTER. SPARKS AND SMOKE STARTED COMING FROM UNDERNEATH THE DASHBOARD. I PULLED OVER TO A SIDE STREET. NO SOONER THAN I WAS ABLE TO GET OUT, THE ENTIRE CABIN OF THE ... Read more

Fire

Incident date: Aug 26, 2015

Fire

Incident date: Feb 10, 2015

TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START AND THE KEY REMAINED IN THE START POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAG... Read more

Incident date: Jan 28, 2015

I HAVE A SERIOUS SAFETY CONCERN FOR OLDER MODEL CADILLAC ESCALADE'S AIR BAGS. I OWN A 2004 CADILLAC ESCALADE THAT HAS BEEN WELL MAINTAINED. THE AIRBAGS WERE DEPLOYED AT FULL SPEED WITHOUT CAUSE WHILE I WAS PARKED, IDLING. IF I WAS DRIVING, I COULD HAVE BEEN KILLED OR CAUSED OTHER INNOCENT PEOPLE T... Read more

1 injured

Incident date: Jan 5, 2015

VEHICLE IS NO LONGER PROVIDING SPEED READOUT WHILE VEHICLE IS IN MOTION OR GAUGE IS INOPERATIVE AT RANDOM. MY VEHICLE IS 11 YEARS OLD BUT HAS LESS THAN 20,000 ORIGINAL MILES (MOST ARE HIGHWAY). 19,800 TO BE EXACT. DEALER INDICATES GM WILL NOT AUTHORIZE A FIX AT NO COST UNDER THEIR SPECIAL COVERAGE A... Read more

Incident date: Jan 5, 2015

Incident date: Aug 13, 2014

ON 8/13/2014 WHILE APPROACHING A RED LIGHT ON US ROUTE 22 IN MONROEVILLE, PA.; AT ABOUT 30 MPH, MY PEDAL WENT TO THE FLOOR. I IMMEDIATELY SHIFTED TO LOW GEAR AND APPLIED THE EMERGENCY BRAKE. I WAS VERY LUCKY TO NOT HIT THE VEHICLE IN FRONT OF ME, ABOUT 2 FEET TO SPARE. PULLED OFF ROAD, OPENED HOOD, ... Read more

Incident date: Jul 20, 2014

DRIVERS SIDE BRAKE LINE RUPTURED AND LEAKING FLUID. BRAKE LINES ON BOTH SIDES OF VEHICLE RUSTED. NO BRAKE PEDAL PRESSURE. *TR

Incident date: Jun 28, 2014

I WAS DRIVING APPROXIMATELY 35 MPH AND A CAR CUT ME OFF AND I HAD TO STOP SHORT. MY TRUCK'S BRAKES DIDN'T RESPOND BUT AFTER PUMPING THEM I WAS ABLE TO JUST STOP BEFORE HITTING THE CAR THAT CUT ME OFF AND STOPPED. NOTICED BRAKES DIDN'T FEEL RIGHT AFTERWARDS BUT DROVE CAREFULLY. PARKED AND WHEN I CAME... Read more

Incident date: Jun 22, 2014

TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING, THE ABS LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AS THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE TECHNICIAN DIAGNOSED THE WHEEL ASSEMBLY AND BARRING NEED TO BE REPLACED. NO R... Read more

Incident date: Apr 6, 2014

I OWN A 2004 CADILLAC ESCALADE. WHILE DRIVING 35 MPH, I ATTEMPTED TO ENGAGE THE BRAKES BUT THE BRAKE PEDAL ABNORMALLY SANK INTO THE FLOORBOARD. THE BRAKE WARNING LAMP ILLUMINATED AND I HAD TO ENGAGE THE EMERGENCY BRAKE, AND MANUAL BREAKING IN ORDER TO STOP THE VEHICLE. AFTER A MECHANIC INSPECTED THE... Read more

Incident date: Feb 1, 2014

TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, HE ATTEMPTED TO ENGAGE THE BRAKES BUT THE BRAKE PEDAL ABNORMALLY SANK INTO THE FLOORBOARD. THE CONTACT MENTIONED THAT THE BRAKE WARNING LAMP ILLUMINATED AND HE HAD TO ENGAGE THE EMERGENCY BRAKE IN ORDER TO S... Read more

Incident date: Nov 30, 2013

TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND CAUSED THE CONTACT TO CRASH INTO A GUARD RAIL. THE CONTACT ALSO MENTIONED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEH... Read more

Crash

Incident date: Nov 30, 2013

Crash

Showing 50 of 99 complaints.

Technical Service Bulletins, 2004 CADILLAC ESCALADE

903 manufacturer communications from 665 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	92
110000 ELECTRICAL SYSTEM	70
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	68
060000 ENGINE AND ENGINE COOLING	46
353000 EQUIPMENT:ELECTRICAL	32
356000 EQUIPMENT ADAPTIVE/MOBILITY	31
060000 ENGINE (PWS)	30
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	29

110000 ELECTRICAL SYSTEM

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

060000 ENGINE AND ENGINE COOLING

This bulletin advises the technician of possible location of an internal coolant leak from a specific cylinder head and location.

060000 ENGINE AND ENGINE COOLING

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

100000 POWER TRAIN

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

060000 ENGINE AND ENGINE COOLING

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

120000 EXTERIOR LIGHTING

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

350000 EQUIPMENT

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

200000 WHEELS

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

100000 POWER TRAIN

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

020000 SUSPENSION

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

010000 STEERING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

200000 WHEELS

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

350000 EQUIPMENT

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

110000 ELECTRICAL SYSTEM

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

100000 POWER TRAIN

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

030000 BRAKES (PWS)

This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.

060000 ENGINE (PWS)

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the

114005 ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.

200000 WHEELS

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

060000 ENGINE AND ENGINE COOLING

This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

060000 ENGINE AND ENGINE COOLING

This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

120000 EXTERIOR LIGHTING

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.

353720 EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR:OUTLETS/RECEPTACLE

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.

138220 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component

060000 ENGINE AND ENGINE COOLING

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

200000 WHEELS

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo

190000 TIRES

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

This service bulletin provides information on Module Harvesting.

030000 BRAKES (PWS)

This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

980000 UNKNOWN OR OTHER

This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole auth

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.

100000 POWER TRAIN

This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

100000 POWER TRAIN

This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.

100000 POWER TRAIN

This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

160000 STRUCTURE

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

060000 ENGINE (PWS)

This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).

353000 EQUIPMENT:ELECTRICAL

This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.

354000 EQUIPMENT:MECHANICAL

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

200000 WHEELS

190000 TIRES

200000 WHEELS

190000 TIRES

070000 FUEL SYSTEM, GASOLINE

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and

030000 SERVICE BRAKES, HYDRAULIC

061520 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.

060000 ENGINE AND ENGINE COOLING

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.

350000 EQUIPMENT

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technician

356000 EQUIPMENT ADAPTIVE/MOBILITY

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.

350000 EQUIPMENT

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.

120000 EXTERIOR LIGHTING

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.

110000 ELECTRICAL SYSTEM

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

071410 FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

350000 EQUIPMENT

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

160000 STRUCTURE

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

Service Update Bulletin (Labor Codes Added). Certain vehicles may have a condition where the engine control module (ECM) software allows the Auto Stop to occur at a state of charge below 65%. Auto Stop is supposed to be inhibited at 65% to

200000 WHEELS

070000 FUEL SYSTEM, GASOLINE

This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blo

350000 EQUIPMENT

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

061560 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PRESSURE/TEMPERATURE SENSOR

350000 EQUIPMENT

This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in

110000 ELECTRICAL SYSTEM

This SKU is a Climate Control Module. The customer communication requested return of unsold inventory to inspect for a software issue. If the software issue exists it can cause a fan in the climate control system to stay on even when the

190000 TIRES

200000 WHEELS

060000 ENGINE AND ENGINE COOLING

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

060000 ENGINE (PWS)

This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is

350000 EQUIPMENT

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

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NHTSA Safety Investigations, CADILLAC ESCALADE

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

RQ, Open , Model Year: 2021

Loss of motive power due to engine failure post recall remedy

The Office of Defects Investigation (ODI) has received 36 Vehicle Owner Questionnaires (VOQs) alleging engine failure in vehicles subject to Recall 25V274. In each VOQ, the engine had the recall remedy completed prior to the reported failure incident. Recall 25V-274 addresses vehicles equipped with ... Read more

EA, Open , Model Year: 2021

Loss of motive power due to engine failure

The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274. These engines are installed in Model Years (MY) 2019–2024 C... Read more

PE, Closed , Model Year: 2021

Loss of motive power due to engine failure

On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged en... Read more

PE, Closed , Model Year: 2015

Brake Vacuum Pump Failure

On November 20, 2018, the Office of Defects Investigations (ODI) opened PE18-012 to investigate instances of sudden onset of a hard brake pedal that could result in extended stopping distance due to an issue with the brake assist vacuum pump in model year (MY) 2014 through 2016 GMC Sierra 1500 and C... hevrolet Silverado 1500 series pickup trucks and MY 2015 through 2016 Cadillac Escalade, Chevrolet Suburban, Chevrolet Tahoe, and GMC Yukon SUVs.If the brake assist vacuum pump fails to operate as intended, the amount of brake power assist supplied to the driver can be significantly reduced, extending the subject vehicle stopping distance. GM stated that the root cause of pump failures was due to foreign debris such as oil sludge in the engine oil. GM stated that this debris can become trapped by the oil inlet filter screen. Under normal operation, this screen allows a small amount of oil into the brake vacuum pump. The foreign debris can, over time, clog the pump which can cause a loss of lubrication and a reduction in the amount of vacuum produced leading to a hard pedal and extended stopping distance.On December 13, 2018, GM issued a Special Coverage (N182202780) for the brake vacuum pump issue in MY 2014-2017 trucks and 2015-2017 SUVs on the K2XX platform for 6 years or 72,000 miles. Special Coverage repair includes the replacement of the vacuum pump and vacuum pump belt. Consumers received notification of the coverage via mail. On September 6, 2019, GM notified NHTSA that it was conducting safety recall 19V-645 which reprograms the electronic brake control module (EBCM) and included approximately 3.5 million trucks and SUVs. In October 2019, GM extended the terms of special coverage N182202780 to 10 years or 150,000 miles as well as now including the entire scope of recall 19V-645. In October 2020, GM expanded the scope of coverage N182202780 to include the MY 2018 Escalade and 2019 Tahoe.The remedy implemented in GM recall 19V-645 appears to be sufficient in addressing the safety-related concerns of this issue. Loss of vacuum assist now occurs at a progressive rate as well as there being a more timely warning of a brake problem to the driver through the driver information center (DIC). In view of the recall action and revision to the special coverage, this Preliminary Evaluation is closed. The agency reserves the right to take additional action if warranted by new circumstances. The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.Read more

EA, Closed , Model Year: 2002

Brake line corrosion failure

On January 11, 2011, ODI opened EA11-001 to investigate allegations of premature brake line corrosion failure in model year (MY) 1999 through 2003 General Motors (GM) full-size pickup trucks and sport utility vehicles sold or registered in the following region of the United States that NHTSA has vie... wed as salt states for investigations of corrosion related issues:Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia and Wisconsin.The subject vehicles represent the first five MY's of GM's GMT800 platform production, of which approximately 2,038,504 vehicles were sold in salt states (the subject vehicles).The GMT800 platform includes the following vehicles:1999-2007 Chevrolet Silverado and GMC Sierra 1500, 2500 and 3500 series pick-up trucks; 2000-2006 Chevrolet Suburban, Chevrolet Tahoe and GMC Yukon sport utility vehicles; and 2002-2006 Cadillac Escalade and Chevrolet Avalanche sport-utility vehicles.General Motors produced a total of approximately 10,427,062 GMT800 vehicles for sales in the United States, including almost 5 million that were sold in salt states.Although there are over 60 different brake pipe routing configuration used in GMT800 vehicles, with the exception of the rear crossover pipes in MY 200x-2007 vehicles that changed from rear disc to drum brakes, all of the vehicles use brake pipes from the same supplier with a common double-wall, brazed steel pipe design with a combination of hot dip Zinc-Aluminum corrosion protection coating and Aluminum paint outer layer known in the industry as AlGal (ASTM-B750). ODI analysis of field data regarding GMT800 vehicles identified a total of 3,645 complaints of brake pipe corrosion failures, including 107 alleging crashes, and 40 injuries.Though only 20% of total GMT800 production, due to age and region the subject vehicles account for a disproportionate share of the failure experience; with 2,702 of the complaints (75%), 88 of the crashes (82%) and 20 of the injuries (50%) reported in those vehicles.Analysis of the complaints showed strong correlations to vehicle age and region.For vehicles with less than 8 years of service, the complaint rates were minimal for all regions.In the salt states the failure rates begin to climb as the vehicles advance in age, particularly in the Northeast corner of the United States.The complaint rates in the salt states go from less than 0.1 incident per thousand vehicles (IPTV) at 7 years in service to over 1.0 IPTV after the 12th year of service for the subject pickup trucks and utility vehicles.Most of the failures reported to ODI occurred in vehicles with more than 10 years in service.ODI?s investigation did not identify any specific defect conditions that were causing or contributing to the brake pipe failures.Nor did the analysis isolate the problem to any subject vehicle sub-populations when analyzed by vehicle type or production range.The investigation found that vehicles experiencing brake pipe corrosion failures were likely to have general patterns of excessive corrosion on the majority of the brake pipe assembly and appear to be occurring due to expected wear out for the brake pipe coating material used in the subject vehicles and the environmental conditions in severe corrosion states.A safety-related defect has not been identified at this time.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor tRead more

PE, Closed , Model Year: 2007

NON-CRASH ENGINE COMPARTMENT FIRES

IN RESPONSE TO AN INFORMATION REQUEST LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION(ODI) DURING PRELIMINARY EVALUATION PE08-010, GM PROVIDED ODI WITH 41 ALLEGATIONS OF NON-CRASH ENGINE COMPARTMENT FIRES INCLUDING 16 ALLEGATIONS OF FIRES ORIGINATING WITH THE IGNITION IN THE OFF POSITION.ONE OF T... Read more

PE, Closed , Model Year: 1999

UNWANTED LOW-SPEED ABS ACTIVATION

IN A LETTER DATED AUGUST 29, 2005, GM NOTIFIED ODI THAT IT WAS RECALLING CERTAIN MODEL YEAR 1999 THROUGH 2002 C/K PICKUP TRUCKS AND SPORT UTILITY VEHICLES TO CORRECT A PROBLEM WITH ANTI-LOCK BRAKE SYSTEM (ABS) WHEEL SPEED SENSOR CORROSION THAT MAY RESULT IN UNWANTED ABS ACTIVATION AND EXTENDED STOPP... Read more

EA, Closed , Model Year: 1999

THROTTLE STICKING CLOSED

THIS INVESTIGATION INVOLVES THE GENERAL MOTORS CORPORATION (GM)THROTTLE BODY (TB) UTILIZED IN MODEL YEAR (MY) 1999-2002 SILVERADO, SIERRA, TAHOE, SUBURBAN, AVALANCHE AND YUKON (SUBJECT VEHICLE(S)) WITH 4.8L, 5.3L, AND 6.0L ENGINES. THE TB VALVE MAY INTERMITTENTLY STICK IN A CLOSED POSITION.IN SUCH A... Read more

PE, Closed , Model Year: 1999

THROTTLE STICKING

There is no summary currently available

EA, Closed , Model Year: 1999

SEAT BELT ANCHORAGE SEPARATION

CADILLAC ESCALADE - All Years Overview

Complete safety history for the CADILLAC ESCALADE across all model years (1999, 2026).

101 Total Recalls

2,257 Total Complaints

10 Investigations

134 Reported Crashes

72 Reported Fires

0 Reported Deaths

CADILLAC ESCALADE - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	3	17	View
2025	1	24	View
2024	2	59	View
2023	4	176	View
2022	4	102	View
2021	9	85	View
2020	2	15	View
2019	0	28	View
2018	1	29	View
2017	2	77	View
2016	4	120	View
2015	9	144	View
2014	2	29	View
2013	4	23	View
2012	3	32	View
2011	6	53	View
2010	3	47	View
2009	5	89	View
2008	4	180	View
2007	4	317	View
2006	2	26	View
2005	4	63	View
2004 (current)	4	99
2003	6	111	View
2002	3	164	View
2001	1	3	View
2000	4	96	View
1999	5	46	View

Other CADILLAC Models

Model	Recalls	Complaints
ESCALADE ESV	128	666	View
CTS	64	3,088	View
ESCALADE EXT	63	126	View
DEVILLE	59	3,662	View
FLEETWOOD	50	265	View
SEVILLE	46	1,049	View
BROUGHAM	46	69	View
SRX	43	4,144	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2004 CADILLAC ESCALADE

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2004 CADILLAC ESCALADE

Most Affected Components

NHTSA Safety Investigations, CADILLAC ESCALADE

CADILLAC ESCALADE - All Years Overview

CADILLAC ESCALADE - Year by Year

Other CADILLAC Models