2017 CADILLAC ESCALADE
2 recalls, 77 complaints - 1,860 TSBs - 4/5 safety rating
19V645000 Sep 6, 2019
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Defect Description
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Consequence
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's num... Read more
16V651000 Sep 8, 2016
AIR BAGS:FRONTAL
Defect Description
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Poli... Read more
Consequence
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Ca... Read more
Complaint Statistics
77 total complaints
5 crashes 2 fires 4 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 12 |
| SERVICE BRAKES | 11 |
| POWER TRAIN | 11 |
| UNKNOWN OR OTHER | 9 |
| ELECTRICAL SYSTEM | 6 |
| AIR BAGS | 4 |
| STRUCTURE:BODY | 3 |
| VEHICLE SPEED CONTROL | 3 |
| ELECTRONIC STABILITY CONTROL (ESC) | 2 |
| STEERING | 2 |
POWER TRAIN
Jul 12, 2026
Incident date: Oct 1, 2025
The transmission gear make noise when the gear shift and the engine have loud noise tick tick inside the engine . I’m feel not safe to drive and feel very stressful of my car .i can’t sleep due to car not safe drive
ELECTRICAL SYSTEM
May 20, 2026
Incident date: May 19, 2026
This is the third Check Engine, Drive train malfunction, Power Supply error messages popped up. Dealership replaced the battery at the first visit, replaced the starter at the second visit. Error messages appeared one week after the second visit to the dealership.
ELECTRICAL SYSTEM
Apr 25, 2026
Incident date: Apr 8, 2026
The dealer is refusing to remedy the recall campaign No.26V-09 stating that we need to wait for service to be due to address it. NHTSA letter says otherwise.
POWER TRAIN
Mar 14, 2026
Incident date: Mar 3, 2026
2022 Acura MDX Transfer Case and Transmission Failure – Spline Shearing Description of Incident: I am reporting a catastrophic drivetrain failure on my 2022 Acura MDX. This failure occurred at approximately 50,000 miles. The vehicle initially exhibited a leak at the front differential/transfer ... Read more
FUEL/PROPULSION SYSTEM
Mar 14, 2026
Incident date: Mar 3, 2026
My wife reported a strong smell fuel in the passenger compartment of my 2018 F350 6.7L Diesel vehicle while returning home from work. Upon inspection under the hood when power was turned on I discovered a strong stream of fuel from the filter cap.
ENGINE
Feb 23, 2026
Incident date: May 31, 2025
2025 GMC Sierra 6.2 L V8 engine failed by locking up or seizing. Heard pinging / knocking sounds while driving 3 miles from my home to the dealer. Engine shut off without warning, vehicle shifted to Neutral. Coasted to a stop, attempted to restart the engine, would only crank. Dealer diagnosis i... Read more
TIRES
Jan 11, 2026
Incident date: Nov 22, 2025
Less than 10k miles on 2023 the original tire exploded
UNKNOWN OR OTHER
Jul 21, 2025
Incident date: May 23, 2025
The horn stopped working. I have owned several cars and never had a horn malfunction. This is an important safety feature and is mandated, like airbags. They should work.
ENGINE
Jul 20, 2025
Incident date: Jun 2, 2025
Unknown
Fire
UNKNOWN OR OTHER
Jul 16, 2025
Incident date: Jul 16, 2025
The coolant leaks into the the cylinders. I bought this car June 7th 2025 and was told it was being sold as is due to hail damage. I have no issue with cosmetic problems but I come to find out that there is major defect with ford escapes. My vehicle started to overheat with my children in the car so... Read more
SERVICE BRAKES
Jul 9, 2025
Incident date: Jun 27, 2025
Dear Sir or Madam, I am writing to file a formal complaint regarding a critical safety failure of my Fisker Ocean One. This incident involved a sudden and total loss of power while driving, which created a severe safety hazard for myself and other motorists. Date of Incident: [Date the incident oc... Read more
AIR BAGS
May 21, 2025
Incident date: May 15, 2025
Here it is over two years later and passenger seat switch has not been replaced I was At Gunn Honda in 2/2024 and 6/2024 requesting an update of replacement answer was no parts. Here it is 5/2025 and I have nothing can you get this resolved asap? Recall: #OHB 2020-22 Multi-Model Seat Weight Sensor S... Read more
POWER TRAIN
May 21, 2025
Incident date: May 15, 2025
Transmission actively failing. Transmission flush was done at dealership and car began jerking when accelerating and shifting gears. When the transmission flush was done, they did a multipoint inspection and said everything was clear. No lights have come on.
TIRES:TREAD/BELT
May 12, 2025
Incident date: May 11, 2025
While traveling on the interstate during the earl morning of May 2, 2025 for roughly 40 miles, the center part of the tread came off completely, causing about $6000 in damage to our vehicle. Even after the tread came off, the tire stayed inflated. The tire had been on the vehilce for about 3 months ... Read more
ELECTRICAL SYSTEM:STARTER ASSEMBLY
Apr 28, 2025
Incident date: Apr 28, 2025
The contact owns a 2022 Cadillac Escalade. The contact stated that while driving at various speeds, the engine shut off without warning. Despite the failure, the engine restarted immediately after the failure. The vehicle was taken to the dealer on several occasions; however, the dealer failed to du... Read more
POWER TRAIN
Apr 2, 2025
Incident date: Apr 2, 2025
History of transmission shifting issues shortly after purchase (CPO from Dealership). Vehicle was taken to two separate dealerships, several times for this issue while still under the 100,000 mile CPO warranty. Dealerships claimed they could not replicate the issue, however problem continued. Now at... Read more
ENGINE
Mar 27, 2025
Incident date: Mar 13, 2025
While towing a heavy load of approx. 16,000 Lbs. uphill steep grade during 100 degree temperature at low travel speed but high engine RPM a load boom came from the engine compartment. Upon inspection the fan shroud had made contact to the fan and caused severe damaged to the cooling system rendering... Read more
ELECTRICAL SYSTEM
Mar 16, 2025
Incident date: Mar 16, 2025
The car caught fire and burnt to to the frame. The message that came on the dash board before it caught fire was camera. I told Audi and they disregard all of that. They told me they were going to check or do investigation and the only thing I was told after looking for answer was this! These... Read more
Fire
1 injured
VEHICLE SPEED CONTROL
Mar 16, 2025
Incident date: Mar 16, 2025
I am unable to use speed control while wearing sunglasses due to the driver attention monitoring. It would be dangerous to drive without sunglasses.
SERVICE BRAKES
Feb 24, 2025
Incident date: Dec 19, 2022
1.) Recall Campaign # TSB30032401 Issue - I had to pay out of pocket for recall item totaling $280. The service provider used, Pat's Garage in San Francisco had not been informed of process to get reimbursement for recall resulting in having to pay out of pocket. As of today 2/24/25, there is no pr... Read more
UNKNOWN OR OTHER
Feb 24, 2025
Incident date: Dec 19, 2022
Back up camera is not working, dealer inspected it and can't repair it. Dealer ordered the camera but is been on back order for 6 weeks, this really sucks , because this is a safety issue.
SUSPENSION
Dec 18, 2024
Incident date: Oct 1, 2024
1. brake lines corroded and broke. i see there were numerous reports sent to you and nothing was done. 2. both driver and passenger seat broke in the same spot...mercedes recognized the issue in their internal bulletins. nothing was done 3. both rear springs broke on their own. no accident. car was ... Read more
SEATS
Dec 18, 2024
Incident date: Oct 1, 2024
1. brake lines corroded and broke. i see there were numerous reports sent to you and nothing was done. 2. both driver and passenger seat broke in the same spot...mercedes recognized the issue in their internal bulletins. nothing was done 3. both rear springs broke on their own. no accident. car was ... Read more
SERVICE BRAKES
Dec 18, 2024
Incident date: Oct 1, 2024
1. brake lines corroded and broke. i see there were numerous reports sent to you and nothing was done. 2. both driver and passenger seat broke in the same spot...mercedes recognized the issue in their internal bulletins. nothing was done 3. both rear springs broke on their own. no accident. car was ... Read more
UNKNOWN OR OTHER
Jul 19, 2024
Incident date: May 11, 2022
About a year ago and again a few days ago, I was slowly moving my Prius forward when suddenly it accelerated at full speed. The first time I was pulling into a parking spot beyond which was a grassy area and then a stockade fence. When I felt the car lurch forward, I slammed on the brakes, but was s... Read more
AIR BAGS
Jan 3, 2024
Incident date: Sep 1, 2023
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for ... Read more
STEERING
Jun 14, 2023
Incident date: Jun 12, 2023
Powersteering assist failing.
AIR BAGS
Jun 14, 2023
Incident date: Jun 12, 2023
At approximately 12:05 pm on Monday, 6/12/23, I was making a right turn into a parking spot in front of Golden1 Credit Union, at 1040 E. Cypress Avenue. I was halfway into the turn when my driver's airbag deployed, striking me in the stomach and right hand and forearm. Despite being startled by the ... Read more
1 injured
ENGINE
Jun 14, 2023
Incident date: Jun 12, 2023
The serpentine belt ended up behind the crankshaft pulley. As it rotated and shredded, the belt was also penetrating the crankshaft seal. Shreds of rubber along with the seal entered the VANOS system. Rubber filled the oil pan, oil pick up tube was filled with bits of what was the belt. The engine h... Read more
AIR BAGS
Jun 6, 2023
Incident date: Jun 3, 2023
I was in a near head on collision that knocked me out of my lane and knocked me around my car (I was wearing the seatbelt) and the point of impact was on my driver side near my impact sensor and the damage continued to the other side of my vehicle including a crack in the filter in front of my radia... Read more
Crash
1 injured
STRUCTURE:BODY
Apr 23, 2023
Incident date: Nov 30, 2022
My 2018 kia Sportage got stolen and never received a letter from kia to prevent this from happening knowingly kias of this year and model were being stolen and mine got stolen March 23, 2023 is there any help for me ?
ENGINE
Apr 23, 2023
Incident date: Nov 30, 2022
My 2018 kia Sportage got stolen and never received a letter from kia to prevent this from happening knowingly kias of this year and model were being stolen and mine got stolen March 23, 2023 is there any help for me ?
UNKNOWN OR OTHER
Mar 6, 2023
Incident date: Mar 2, 2023
I recently experienced Sudden Unintended Acceleration while driving my BMW X1. While turning the vehicle to park in a spot, the vehicle suddenly took off and collided with a pillar. There were four separate incidents in my town alone (Charlottesville, VA) in recent months where a BMW SUV experienced... Read more
Crash
VISIBILITY/WIPER
Mar 6, 2023
Incident date: Mar 2, 2023
When I was driving and snow accumulating on the windshield put stress on the windshield wiper arm. The arm stopped working and I later found that the arm stripped out. I contacted three different dealerships and Toyota America and was told the wiper arm is no longer made ( part #85221-0C021 ). I tol... Read more
SERVICE BRAKES, HYDRAULIC
Mar 6, 2023
Incident date: Mar 2, 2023
The contact owns a 2012 Ford Fusion. The contact stated while driving approximately 10 MPH in a parking lot, the vehicle went over a traffic speed bump, the brake pedal was depressed she felt soft. The brake pedal had to be depressed to the floorboard to stop the vehicle. The contact stated no warni... Read more
SUSPENSION
Nov 8, 2022
Incident date: Nov 7, 2022
•available for inspection. Unknown exact system failure •issue regularly occurs •dealership service. Transmission had to be replaced at around 10k miles and covered by warranty. •no lights indicating any problems. Forward collision alert activated. Vehicle has a lag between the time pres... Read more
SERVICE BRAKES
Nov 8, 2022
Incident date: Nov 7, 2022
•available for inspection. Unknown exact system failure •issue regularly occurs •dealership service. Transmission had to be replaced at around 10k miles and covered by warranty. •no lights indicating any problems. Forward collision alert activated. Vehicle has a lag between the time pres... Read more
VEHICLE SPEED CONTROL
Nov 8, 2022
Incident date: Nov 7, 2022
•available for inspection. Unknown exact system failure •issue regularly occurs •dealership service. Transmission had to be replaced at around 10k miles and covered by warranty. •no lights indicating any problems. Forward collision alert activated. Vehicle has a lag between the time pres... Read more
ELECTRICAL SYSTEM
Oct 12, 2022
Incident date: Sep 10, 2022
The side view mirrors will randomly tilt to the sky or ground. Whatever it tilts to also becomes the saved position. The dealership has replaced the seat memory module, battery cables, fuse block and driver mirror. The dealership was unable to correct the issue and says there is nothing else they ca... Read more
VISIBILITY:REARVIEW MIRRORS/DEVICES
Jul 28, 2022
Incident date: Mar 15, 2022
The contact owns a 2017 Cadillac Escalade. The contact stated that the vehicle was equipped with a feature that once the vehicle was placed in reverse(R), both side view mirrors would adjust downward to assist with the driver's visibility. The contact stated that the vehicle would either fail to per... Read more
SUSPENSION:FRONT:CONTROL ARM
Jun 22, 2022
Incident date: Jun 1, 2022
frame rotted where the control arm conects to the frame causing the control arm to break away from the frome. i lost steering fortunetly iwas coming to a stop. The dealer Colonial Cadillac Woburn Ma. confirmed the damage. it was inspected by a tecnition at the dealership. No there was no warni... Read more
ENGINE
Mar 8, 2022
Incident date: Nov 24, 2021
Driving and heard loud pop and shudder. Heavy vibration at highway speeds making vehicle unsafe to drive and vehicle also shuddered and acted like it was going to die when turning. Took to dealer and dealer discovered broken engine mounts. This is a known issue from GM. TSB 17-NA-166. GM cert... Read more
ELECTRICAL SYSTEM:ADAS:VIDEO MONITOR/SCREEN
Nov 1, 2021
Incident date: Aug 20, 2021
The contact owns a 2017 Cadillac Escalade. The contact stated while driving 55 MPH, the touch screen monitor started jumping up and down and sporadically going in and out while the contact was attempting to use the GPS. Additionally, the hands free and answer screen was inoperable. The vehicle was t... Read more
SERVICE BRAKES
Jul 14, 2021
Incident date: Jul 13, 2021
When applying the brakes at a slow speed (>20 mph), the brakes seem “spongy”. The brake pedal seems to require further travel to stop the vehicle. It feels as if air is trapped in the hydraulic system and this does not happen all the time, it is an intermittent problem.
UNKNOWN OR OTHER
Jul 12, 2021
Incident date: May 21, 2021
Cadillac Cue system has stopped working. GM will not replace but is aware of the issues with the faulty system. Screen has been checked by the dealership. They indicate that they are aware of the issues with the system but no recall has been issued. Because this controls many functions of the ve... Read more
POWER TRAIN
Dec 20, 2020
Incident date: Nov 18, 2020
REPAIR PLEASE
POWER TRAIN
Nov 19, 2020
Incident date: Nov 16, 2020
*SAFETY ISSUE* ESCALADE WILL SHIFT VIOLENTLY INTO GEAR IN EITHER FORWARD OR REVERSE, CAUSING VEHICLE TO SUDDENLY LURCH. CONDITION IS ESPECIALLY PRESENT WHEN STOPPING AT INTERSECTION ON AN INCLINE. FROM A STOP OR ROLLING STOP, THE VEHICLE WILL BE UNRESPONSIVE TO GENTLE ACCELERATION FOR A SECOND OR ... Read more
ENGINE
Jul 16, 2020
Incident date: Jan 15, 2020
VEHICLE IS AFFECTED BY STEERING AND BREAKS THE CAR JURKS
ELECTRICAL SYSTEM
Jul 16, 2020
Incident date: Jan 15, 2020
VEHICLE IS AFFECTED BY STEERING AND BREAKS THE CAR JURKS
SERVICE BRAKES
Jul 16, 2020
Incident date: Jan 15, 2020
VEHICLE IS AFFECTED BY STEERING AND BREAKS THE CAR JURKS
Showing 50 of 77 complaints.
NHTSA Safety Ratings, 2017 CADILLAC ESCALADE
2017 Cadillac Escalade SUV AWD
| Category | Rating |
|---|---|
| Overall Rating | 4 / 5 ★★★★☆ |
| Frontal Crash | 4 / 5 ★★★★☆ |
| Frontal Crash, Driver | 4 / 5 ★★★★☆ |
| Frontal Crash, Passenger | 4 / 5 ★★★★☆ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 3 / 5 ★★★☆☆ |
| Rollover Risk | 21.9% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Optional |
| Lane Departure Warning | Optional |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2017 CADILLAC ESCALADE
1,860 manufacturer communications from 1079 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 276 |
| 110000 ELECTRICAL SYSTEM | 171 |
| 060000 ENGINE AND ENGINE COOLING | 146 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 146 |
| 060000 ENGINE (PWS) | 118 |
| 100000 POWER TRAIN | 101 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 80 |
| 200000 WHEELS | 49 |
00-03-10-006P
Apr 18, 2024
200000 WHEELS
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
20-NA-132
Apr 10, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Apr 10, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-052
Apr 8, 2024
350000 EQUIPMENT
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
17-NA-052
Apr 8, 2024
200000 WHEELS
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H
Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
19-NA-255
Mar 27, 2024
160000 STRUCTURE
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
20-NA-132
Mar 26, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
19-NA-255
Mar 21, 2024
160000 STRUCTURE
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
23-NA-103
Mar 21, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
20-NA-166
Mar 21, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin advises the technician of possible coolant entering the areas of the engine, either through failed parts or defects in the castings, that may be the cause of the concerns related to the MIL or the engine running rough.
16-NA-383
Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
07-00-89-037S
Mar 11, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X
Mar 10, 2024
350000 EQUIPMENT
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5596A
Mar 4, 2024
030000 BRAKES (PWS)
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIP5596A
Mar 4, 2024
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
24-NA-040
Mar 4, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
17-NA-073
Mar 1, 2024
980000 UNKNOWN OR OTHER
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
PIP5968
Feb 27, 2024
100000 POWER TRAIN
This Preliminary information communicates to have the dealer contact TAC with the transmission TUN number prior to transmission installation.
PIP5966
Feb 23, 2024
100000 POWER TRAIN
This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement
22-NA-074
Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
PIT4322P
Feb 21, 2024
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnosti
16-NA-222
Feb 7, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
19-NA-044
Feb 7, 2024
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
19-NA-044
Feb 7, 2024
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-338
Feb 2, 2024
100000 POWER TRAIN
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
16-NA-338
Feb 2, 2024
060000 ENGINE AND ENGINE COOLING
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
PIT6122
Jan 31, 2024
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This Preliminary information communicates to dealers of a known issue with failed map update
PIT6121
Jan 31, 2024
264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
This Preliminary information communicates information to direct the dealer to contact Techline for programming assistance when these DTC's set after replacing the frontview camera.
PIP5395H
Jan 24, 2024
070000 FUEL SYSTEM, GASOLINE
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a l
19-NA-255
Jan 18, 2024
160000 STRUCTURE
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
PI0281K
Jan 18, 2024
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
22-NA-246
Jan 18, 2024
100000 POWER TRAIN
This service bulletin advises the technician that the possible cause may not be from a faulty clutch piston or extension housing and to perform testing on transmission for other possible issues, but it still may be possible on high mileage
18-NA-099
Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PI1394B
Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B
Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
02-08-42-001J
Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PIP5601B
Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
PI0592I
Jan 8, 2024
110000 ELECTRICAL SYSTEM
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
16-NA-361
Dec 20, 2023
350000 EQUIPMENT
This service bulletin provides service /diagnostic information to aid with a Transmission Harsh 1-2 Shift Upon First Start Up/Shift of the Day Under Light Throttle.
16-NA-361
Dec 20, 2023
100000 POWER TRAIN
This service bulletin provides service /diagnostic information to aid with a Transmission Harsh 1-2 Shift Upon First Start Up/Shift of the Day Under Light Throttle.
23-NA-224
Dec 18, 2023
100000 POWER TRAIN
This bulletin advises the technician that the 6L50 (MYB), 6L80 (MYC) and 6L90 (MYD) Transmission Oil Filter and Seal Kit part number 24236933 is currently transitioning from a kit to the filter (24236517) and seal (24225347) being sold indi
PIT5074P
Dec 18, 2023
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
PIT5962A
Dec 15, 2023
110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT5962A
Dec 15, 2023
980000 UNKNOWN OR OTHER
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
23-NA-219
Dec 12, 2023
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-219
Dec 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-132
Dec 8, 2023
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIC6123G
Dec 5, 2023
270000 LANE DEPARTURE
This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunligh
PIC6123G
Dec 5, 2023
263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunligh
PIT5214F
Nov 14, 2023
020000 SUSPENSION
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the
03-00-91-001I
Nov 6, 2023
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159
Oct 30, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
16-NA-361
Oct 19, 2023
100000 POWER TRAIN
This service bulletin provides service /diagnostic information to aid with a Transmission Harsh 1-2 Shift Upon First Start Up/Shift of the Day Under Light Throttle.
PIP5943
Oct 19, 2023
354800 EQUIPMENT:MECHANICAL:POWER TAKE-OFF (PTO)
This Preliminary Information communication advises the technician on diagnostic aids to help with the diagnosis and repair of 8 Speed Transmissions
PIP5943
Oct 19, 2023
100000 POWER TRAIN
This Preliminary Information communication advises the technician on diagnostic aids to help with the diagnosis and repair of 8 Speed Transmissions
22-NA-225
Oct 17, 2023
100000 POWER TRAIN
This information bulletin advises the technician the difference between a welch cap leak and the output seal of the t-case or transmission leaking ATF, causing the customer concern of a Red Fluid Leak from Center of Vehicle Located by Rear
22-NA-225
Oct 17, 2023
350000 EQUIPMENT
This information bulletin advises the technician the difference between a welch cap leak and the output seal of the t-case or transmission leaking ATF, causing the customer concern of a Red Fluid Leak from Center of Vehicle Located by Rear
23-NA-065
Oct 16, 2023
350000 EQUIPMENT
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
23-NA-065
Oct 16, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
05-00-89-029F
Oct 11, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
01-06-01-011O
Oct 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170
Oct 6, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
99-00-89-019Y
Oct 3, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
20-NA-159
Sep 28, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
20-NA-159
Sep 28, 2023
190000 TIRES
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
02-00-89-002W
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
PIT5099G
Sep 26, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
PIT5698D
Sep 26, 2023
110000 ELECTRICAL SYSTEM
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
10-00-89-006J
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
07-08-49-020R
Sep 21, 2023
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
350000 EQUIPMENT
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
23-NA-154
Sep 21, 2023
350000 EQUIPMENT
This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).
17-NA-157
Sep 8, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
23-NA-154
Sep 5, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).
18-NA-306
Sep 1, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
23-NA-153
Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
23-NA-153
Sep 1, 2023
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
PIP5621D
Aug 24, 2023
100000 POWER TRAIN
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the
18-NA-073
Aug 24, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
18-NA-306
Aug 18, 2023
350000 EQUIPMENT
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
09-00-89-016H
Aug 15, 2023
350000 EQUIPMENT
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
23-NA-065
Aug 14, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
23-NA-065
Aug 14, 2023
350000 EQUIPMENT
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
16-NA-222
Aug 10, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
23-NA-141
Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This informational bulletin advised the technician that the engine and related parts will be debited if found that the tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged b
16-NA-222
Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
PIP5628G
Aug 10, 2023
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
15-00-89-004F
Aug 7, 2023
010000 STEERING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
Showing 100 of 1,860 bulletins.
NHTSA Safety Investigations, CADILLAC ESCALADE
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
RQ26001
Opened: Jan 16, 2026
Loss of motive power due to engine failure post recall remedy
The Office of Defects Investigation (ODI) has received 36 Vehicle Owner Questionnaires (VOQs) alleging engine failure in vehicles subject to Recall 25V274. In each VOQ, the engine had the recall remedy completed prior to the reported failure incident. Recall 25V-274 addresses vehicles equipped with ... Read more
EA25007
Opened: Oct 23, 2025
Loss of motive power due to engine failure
The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274. These engines are installed in Model Years (MY) 2019–2024 C... Read more
PE25001
Opened: Jan 16, 2025 , Closed: Oct 23, 2025
Loss of motive power due to engine failure
On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged en... Read more
PE18012
Opened: Nov 20, 2018 , Closed: Apr 10, 2022
Brake Vacuum Pump Failure
On November 20, 2018, the Office of Defects Investigations (ODI) opened PE18-012 to investigate instances of sudden onset of a hard brake pedal that could result in extended stopping distance due to an issue with the brake assist vacuum pump in model year (MY) 2014 through 2016 GMC Sierra 1500 and C... Read more
EA11001
Opened: Jan 5, 2011 , Closed: Apr 8, 2015
Brake line corrosion failure
On January 11, 2011, ODI opened EA11-001 to investigate allegations of premature brake line corrosion failure in model year (MY) 1999 through 2003 General Motors (GM) full-size pickup trucks and sport utility vehicles sold or registered in the following region of the United States that NHTSA has vie... Read more
PE08010
Opened: Feb 4, 2008 , Closed: Jun 12, 2008
NON-CRASH ENGINE COMPARTMENT FIRES
IN RESPONSE TO AN INFORMATION REQUEST LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION(ODI) DURING PRELIMINARY EVALUATION PE08-010, GM PROVIDED ODI WITH 41 ALLEGATIONS OF NON-CRASH ENGINE COMPARTMENT FIRES INCLUDING 16 ALLEGATIONS OF FIRES ORIGINATING WITH THE IGNITION IN THE OFF POSITION.ONE OF T... Read more
PE05020
Opened: Apr 28, 2005 , Closed: Sep 13, 2005
UNWANTED LOW-SPEED ABS ACTIVATION
IN A LETTER DATED AUGUST 29, 2005, GM NOTIFIED ODI THAT IT WAS RECALLING CERTAIN MODEL YEAR 1999 THROUGH 2002 C/K PICKUP TRUCKS AND SPORT UTILITY VEHICLES TO CORRECT A PROBLEM WITH ANTI-LOCK BRAKE SYSTEM (ABS) WHEEL SPEED SENSOR CORROSION THAT MAY RESULT IN UNWANTED ABS ACTIVATION AND EXTENDED STOPP... Read more
EA02015
Opened: Aug 1, 2002 , Closed: Jan 12, 2004
THROTTLE STICKING CLOSED
THIS INVESTIGATION INVOLVES THE GENERAL MOTORS CORPORATION (GM)THROTTLE BODY (TB) UTILIZED IN MODEL YEAR (MY) 1999-2002 SILVERADO, SIERRA, TAHOE, SUBURBAN, AVALANCHE AND YUKON (SUBJECT VEHICLE(S)) WITH 4.8L, 5.3L, AND 6.0L ENGINES. THE TB VALVE MAY INTERMITTENTLY STICK IN A CLOSED POSITION.IN SUCH A... Read more
PE02021
Opened: Feb 11, 2002 , Closed: Aug 1, 2002
THROTTLE STICKING
There is no summary currently available
EA01018
Opened: Dec 20, 2001 , Closed: Dec 9, 2002
SEAT BELT ANCHORAGE SEPARATION
CADILLAC ESCALADE - All Years Overview
Complete safety history for the CADILLAC ESCALADE across all model years (1999, 2026).
101
Total Recalls
2,257
Total Complaints
10
Investigations
134
Reported Crashes
72
Reported Fires
0
Reported Deaths
CADILLAC ESCALADE - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 3 | 17 | View |
| 2025 | 1 | 24 | View |
| 2024 | 2 | 59 | View |
| 2023 | 4 | 176 | View |
| 2022 | 4 | 102 | View |
| 2021 | 9 | 85 | View |
| 2020 | 2 | 15 | View |
| 2019 | 0 | 28 | View |
| 2018 | 1 | 29 | View |
| 2017 (current) | 2 | 77 | |
| 2016 | 4 | 120 | View |
| 2015 | 9 | 144 | View |
| 2014 | 2 | 29 | View |
| 2013 | 4 | 23 | View |
| 2012 | 3 | 32 | View |
| 2011 | 6 | 53 | View |
| 2010 | 3 | 47 | View |
| 2009 | 5 | 89 | View |
| 2008 | 4 | 180 | View |
| 2007 | 4 | 317 | View |
| 2006 | 2 | 26 | View |
| 2005 | 4 | 63 | View |
| 2004 | 4 | 99 | View |
| 2003 | 6 | 111 | View |
| 2002 | 3 | 164 | View |
| 2001 | 1 | 3 | View |
| 2000 | 4 | 96 | View |
| 1999 | 5 | 46 | View |