EQUIPMENT
CERTAIN HONEYWELL FRAM RACING BRAND HP4 AND HP8 OIL FILTERS THAT WERE MANUFACTURED FROM MAY 25, 2006, THROUGH SEPTEMBER 14, 2007, AND SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR VEHICLES LIST ABOVE. THE AFFECTED FILTERS ARE MARKED WITH A DATE CODE A61451 THROUGH A72571 SEQUENTIALLY. THE DATE CODE AND PART NUMBER APPEAR ON THE FILTER HOUSING. FRAM RACING HP4 AND HP8 OIL FILTERS NOT BEARING A DATE CODE IN THIS RANGE ARE NOT AFFECTED BY THIS RECALL. THE GASKET OF THE OIL FILTER BECOMES MORE PLIABLE UNDER HIGH TEMPERATURES AND PRESSURES.
Remedy: HONEYWELL WILL REPLACE THE AFFECTED OIL FILTERS FREE OF CHARGE. THE RECALL BEGAN DURING NOVEMBER 2007. OWNERS CAN CONTACT FRAM CUSTOMER SERVICE TOLL-FREE AT 1-800-890-2075.
121,680 vehicles affected
FUEL SYSTEM, GASOLINE
CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
Remedy: HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
88,303 vehicles affected
EXTERIOR LIGHTING
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Remedy: PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
61,944 vehicles affected
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES, EQUIPPED WITH A FLOOR MOUNTED ROSEN VIDEO ENTERTAINMENT CENTER, FAIL TO CONFORM TO THE REQUIREMENTS OF FMVSS NO. 301, "FUEL SYSTEM INTEGRITY." DUE TO THE METHOD OF INSTALLATION OF THE VIDEO ENTERTAINMENT CENTER BY THE INSTALLED, THE VEHICLE MAY NOT MEET THE FUEL SPILLAGE REQUIREMENTS OF THE STANDARD IN A VEHICLE CRASH.
Remedy: IF THE ENTERTAINMENT CENTER IS INSTALLED ON THE RIGHT-HAND SIDE (PASSENGER SIDE), NO CORRECTION IS REQUIRED. IF THE ENTERTAINMENT CENTER IS INSTALLED ON THE LEFT-HAND SIDE (DRIVER SIDE), THE DEALER WILL REMOVE AND REINSTALL THE ENTERTAINMENT CENTER WITH A REVISED ATTACHMENT BRACKET. THE DEALER WILL ALSO INSPECT, AND IF NECESSARY, REPLACE THE FUEL RETURN LINE.
4,300 vehicles affected
SEAT BELTS:FRONT:WEBBING
VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS AND SPORT UTILITY VEHICLES. THESE VEHICLES DO NOT COMPLY WITH THE OCCUPANT PROTECTION REQUIREMENTS OF FMVSS NO. 208, "OCCUPANT CRASH PROTECTION."
Remedy: DEALERS WILL INSTALL A TRAY INSERT ON THE TOP OF THE PASSENGER SIDE OF THE INSTRUMENT PANEL. THE TRAY INSERT CORRECTS THE NONCOMPLIANCE.
279,132 vehicles affected
I THINK THAT SOMETHING IS VERY WRONG WITH MY FRONT STEERING, I CAN'T KEEP IT GOING STRAIGHT ON THE ROAD. IT KEEPS DARTING TO THE LEFT AND TO THE RIGHT.I HAVE HAD IT ALIGNED TWO TIMES IN THE LAST MONTH. I THINK THAT CADILLAC SHOULD DO SOMETHING ABOUT THIS PROBLEM BEFORE SOMEONE GETS HURT OR KILLED.
TL* THE CONTACT OWNS A 1999 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE PARKED, ANOTHER VEHICLE CRASHED INTO THE REAR END OF THE VEHICLE CAUSING THE FRONT DRIVER SEAT TO FRACTURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,409.
Crash
THE FIRST TWO OCCASIONS OF SPEED CONTROL FAILURE OCCURRED TODAY. WHILE TRAVELING WITH THE SPEED CONTROL SET TO ABOUT 65MPH, THE CONTROL FAILED TO DISENGAGE WHEN THE BRAKE WAS APPLIED THE FIRST TIME. UPON BRAKING A SECOND TIME, IT DID DISENGAGE. SHORTLY AFTERWARDS, THE CONTROL WAS SET TO ABOUT 55MPH AND WOULD NOT DISENGAGE AFTER REPEATED BRAKING EFFORTS. IT WAS DISENGAGED MANUALLY AND NOT USED SINCE. *TR
I HAVE 1999 CADILLAC ESCALADE WITH ABS ACTIVATION AT LOW SPEEDS, THIS IS DUE TO CORROSION BUILD-UP BETWEEN THE ABS SENSOR AND WHEEL HUB HOUSING. GM REPLACED MANY OF THESE AT NO COST TO THE CUSTOMERS IN CANADA. WELL I LIVE IN MINNESOTA, WITH SALTED ROADS. I HAVE THE SAME PROBLEM. WENT TO THE DEALER TODAY AND ASKED THEM TO SEE IF THEY COULD FIX THE PROBLEM AT NO COST, AND THEIR ANSWER WAS NO. NOW I HAVE HIT MY GARAGE DOOR TWICE, AND THE BACK OF MY GARAGE WALL ONCE. MY FATHER HAS A 2000 YUKON DENALI WITH THE SAME PROBLEM. WHY IS THERE NO REAL, THIS IS A VERY SERIOUS AND DANGEROUS PROBLEM... *TR
Crash
I OWN A 1999 CADILLAC ESCALADE. IT HAS 110,000 APPROXIMATE MILES. FOR THE LAST FEW HUNDRED MILES, I'VE HAD TROUBLE WITH STOPPING AT A LOW RATE OF SPEED. NEARLY RUNNING INTO MY GARAGE, AND OTHER VEHICLES IN FRONT OF ME. THE ABS LIGHT COMES ON INTERMITTINGLY, THEN GOES OFF. I'VE BEEN TOLD BY FRIENDS/ RELATIVES THAT THERE WHERE PREVIOUS COMPLAINTS, AND PROBLEMS WITH THE GM BRAKING SYSTEM. I'VE SPOKEN WITH THE SEVICE MANAGER AT DAVID TAYLOR CADILLAC. ON 03/24/2010. HE SAID THAT THERE IS NOT A RECALL ON OR FOR MY VEHICLE.
I OWN A 1999 CADILLAC ESCALADE. IT HAS 110,000 APPROXIMATE MILES. FOR THE LAST FEW HUNDRED MILES, I'VE HAD TROUBLE WITH STOPPING AT A LOW RATE OF SPEED. NEARLY RUNNING INTO MY GARAGE, AND OTHER VEHICLES IN FRONT OF ME. THE ABS LIGHT COMES ON INTERMITTINGLY, THEN GOES OFF. I'VE BEEN TOLD BY FRIENDS/ RELATIVES THAT THERE WHERE PREVIOUS COMPLAINTS, AND PROBLEMS WITH THE GM BRAKING SYSTEM. I'VE SPOKEN WITH THE SEVICE MANAGER AT DAVID TAYLOR CADILLAC. ON 03/24/2010. HE SAID THAT THERE IS NOT A RECALL ON OR FOR MY VEHICLE.
TL*THE CONTACT OWNS A 1999 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER'S SIDE SEAT WARMER MALFUNCTIONED AND BURNED THROUGH THE LEATHER. SHE ALSO WAS BURNED ON THE BACK OF HER LEGS. SHE WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE AND GET OUT THE VEHICLE. THE SEAT WARMER MELTED THE LEATHER SEATS. THERE WERE NO REPAIRS MADE TO THE VEHICLE AND THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 200,000 AND THE CURRENT MILEAGE WAS 207,000. UPDATED 2/17/10 *CN UPDATED 02/22/10.*JB
1 injured
THE HOOD FLUTTERS TERRIBLY BEGINNING AROUND 40MPH AND GETS INCREASING WORSE AS THE VEHICLE ACCELERATES FURTHER. I NOTICED THIS SHORTLY AFTER I PURCHASED THE VEHICLE BRAND NEW AND COMPLAINED TO THE DEALER WHO STATED THAT IT WASN'T A PROBLEM BUT JUST THE NATURE OF THAT YEARS MODEL 1999 CADILLAC ESCALADE, WHICH I STILL HAVE AND IT STILL FLUTTERS AND WOBBLES AS THOUGH ITS GETTING READY TO FLY OFF ITS HINGES!!! *TR
I OWN A 1999 CADILLAC ESCALADE, I HAVE HAD MANY NEAR CRASHES DUE TO THE ABS BRAKE SYSTEM NOT WORKING AT VERY LOW SPEEDS. I WAS TOLD BY MY LOCAL DEALER THERE IS A SELECTIVE RECALL 05V329000 THIS RECALL IS FOR SALT STATES AND ONLY CERTAIN MODELS. HE TOLD ME MY CADILLAC WAS NOT ONE OF THE MODELS, AND DID NOT KNOW IF PENNA WAS ON THE LIST. I SEE THIS AS A DIRECT SAFETY ISSUE, AND DO NOT UNDERSTAND WHY MY CADILLAC ESCALADE SUV IS NOT LISTED WITH OTHER SUV'S AND I DEFINITELY LIVE IN A SALT STATE. *JB
DT: 1999 CADILLAC ESCALADE. THE CONTACT STATES THE ABS IS MAKING HORRIBLE NOISES AND PULSATSE WHEN DRIVING UNDER 15 MPH. THE BRAKES HAVE BEEN WORKED ON 5 TIMES ALREADY SINCE THE PURCHASE OF THE VEHICLE DUE TO EXCESSIVE WEAR. THE LAST TIME HE TOOK THE VEHICLE TO DEALER THEY TOLD HIM IF HE COULD WAIT AWHILE THERE MIGHT BE A RECALL FOR THE ABS PROBLEM. THE DEALERSHIP STATED IT SHOUL B E APROBLEM DRIVING THE VEHICLE LIKE THIS. WHEN HE DROVE THE VEHICLE OUT OF THE DEALERSHIP IT WAS NOT MAKING ANY NOISE. THAT WAS A MONTH AND A HALF AGO, BUT THE NOISE CAME BACK. *AK
DT CONSUMER STATED WHEN THE BRAKES ARE PRESSED THE ABS GOES OFF AT ABOUT 5 MPH. CONSUMER STATED THAT THE BRAKES HAVE BEEN REPLACED. THIS DID NOT FIX THE PROBLEM. THE SERVICE DEALER DID NOT INFORM THE CONSUMER WHY THE ABS WAS DOING THIS. *JB CONTACT STATES WHEN GOING AROUND A CURVE THE STEERING COLLAPSED, AFTER THE WHEELS ARE STRAIGHTENED THE STEERING IS NORMAL. THE SERVICE DEALER STATES THEY CAN'T FIND WHAT IS WRONG WITH THE STEERING.
WHILE VEHICLE WAS RUNNING THE SEAT HEATER OVERHEATED, BURNING A HOLE IN THE SEAT. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Fire
WHILE DRIVING TAIL LIGHTS WEREINOPERTIVE. DEALERSHIP WAS NOTIFED, BUT DID NOT RESOLVE THE PROBLEM. *AK
WHILE TURNING THE STEERING WHEEL IT BECAME LOOSE THEN GRABBED. THE DEALER STATES THAT THE STEERING MODULE NEEDS TO BE REPLACED. PLEASE PROVIDE ADDITIONAL INFORMATION. *NLM 1999 CADILLAC ESCALADE EXPERIENCING PROBLEMS WITH STEERING. WHEN MAKING A TURN STEERING WHEEL SLIPS THEN GRABS. THIS PROBLEM COULD LEAD TO OVER-STEERING. CONSUMER CONTACTED DEALER AND WAS INFORMED THAT THIS WAS A COMMON PROBLEM AND THAT REPAIRS WOULD COST $200.00.*MR
1990 VINTAGE GENERAL MOTORS 350 CI ENGINE HAS A PEWTER HEATER HOSE CONNECTOR ON THE ENGINE THAT IS INAPPROPRIATE MATERIAL AND PRONE TO FAILURE. THE CONNECTION HAS A SHORT LIFE FOR ENGINE COMPONENTS AND WILL EASILY BREAK AT THE ENGINE BLOCK CAUSING ENGINER TO OVERHEAT. THE FAILURE CAN OCCUR ON A HOT ENGINE WHILE A MECHANIC IS WORKING ON ENGINE AND RESULT IN SCALDING FLUID ON THE MECHANIC. I HAVE TWO VEHCILES WITH THE ENGINE/CONNECTOR AND BOTH HAVE FAILED. THIS SHOULD BE A RECALL ITEM BY GMC. *AK
CONSUMER STATES THAT WHILE DRIVING THE VEHICLE AT 30 MPH THE LEFT REAR TIRE BLEW OUT WITHOUT WARNING. DEALER NOTIFIED.*AK
THE TREAD SEPARATED ON THE RIGHT REAR TIRE. FIRESTONE FIREHAWK LS P265/70R16. *JB
CONSUMER STATES THAT WHEN BREAKING THE VEHICLE WILL SHIMMY HEAVILY AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL. DEALER NOTIFIED
WHILE SITTING IN THE VEHICLE WITH THE SEAT HEATER ON, CONSUMER NOTICED SMOKE COMING FROM UNDER THE SEAT, CONSUMER WAS ABLE T O PULL OVER AND TURN THE SEAT HEATER OFF.TS CONSUMER STATED THE SEAT CONTAINED A BURN HOLE.*JB
1 injured
WHILE DRIVING 80 MPH, THE FRONT LEFT WHEEL CAME OFF. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE TRUCK AND PULLED OVER TO THE SHOULDER. THE TRUCK WAS TOWED TO THE DEALERSHIP AND THE OWNER WAS INFORMED THAT THE WHEEL WAS IMPROPERLY INSTALLED BY MECHANIC. PLEASE DESCRIBE DETAILS. *MR
THE CONSUMER REQUESTING A TRAY TO REDIRECT AIR BAG ON PASSENGER SIDE. TRAY IS TO ILLMINATE NECK EXTENSION WHEN IT DEPLOYS. DEALER REFUSED TO ADD THE FEATURE, WHICH WAS MENTIONED THROUGH A (RECALL ID # 00-V-122-000 MANUFACTURER RECALL ID# 00044 FMVSS 208 NECK EXTENSION ) BECAUSE IT WOULD MAKE THE VEHICLE LOOK UGLY. PLEASE PROVIDE MORE INFORMATION.*AK
FUEL GAUGE WAS INADEQUATE TO THE AMOUNT IN THE FUEL TANK. VEHICLE HAS A 25 GALLON TANK, AND WOULD EMPTY IN 200 MILES TO A FULL TANK. THE SUM PUMP (PULLS THE GAS TO THE TANK) BROKE COMPLETELY AND WAS LYING AT THE OF THE TANK. DEALER WAS NOTIFIED. PLEASE ADD MORE INFORMATION.*AK
UPON PURCHASING VEHICLE DEALER REFUSED TO INSTALL NECK EXTENTION SINCE DECEMBER 2001. THERE ARE RECALLS 99 V 141 000MANUFACTURER'S RECALL 9196, AND RECALL AND 00 V 122 000/ MANUFACTURER'S RECALL 10497. PLEASE PROVIDE ANY FURTHER INFORMATION.
DUE TO DESIGN AND MOUNTING CONNECTION, BATTERY IS DISCONNECTING, THIS PROBLEM HAS CAUSED THE BATTERY TO EXPLODE, ON ONE OCCASION VEHICLE LOST ALL POWER WHILE DRIVING, ON ANOTHER OCCASION THIS CAUSED BATTERY TO NOT HOLD CHARGES. CONSUMER STATES WHEN RETURNING FROM TRIPS, THE BATTERY IS DEAD THE NEXT DAY, IN EVERY INSTANCE THE BATTERY IS DEAD BECAUSE IT NO LONGER WAS ABLE TO HAVE CONTINUOUS CONNECTION TO THE CABLE. *SLC
WE PURCHASED A 99 ESCALADE CADILLAC UNDER A MISLEADING ASSUMPTION OF CONDITION OF VEHICLE. THE VEHICLE IMMEDIATELY HAD SEVERE VIBRATION IN STEERING AND SUSPENSION WHILE DRIVING BETWEEN THE SPEEDS OF 60 - 85 MPH. THE VEHICLE WAS IMMEDIATELY RETURNED TO THE GM DEALER SEVERAL TIMES FOR REPAIRS. 12+ SETS OF TIRES WERE REPLACED IN JUST ONE DAY. THERE FINAL STATEMENT WAS THAT ALL THE GOODYEAR TIRES DESIGNED FOR THIS VEHICLE WOULD NOT ALIGN UP. A NEW TRANSMISSION WAS REPLACED. THE BRAKES WERE REPLACED AND REPAIRED SEVERAL TIMES. THE BODY ELECTRICAL WAS REPAIRED. THE ENGINE ELECTRICAL WAS REPAIRED. DOOR PANELS (LEFT & RIGHT) WERE REPLACED. THE FORWARD SEATS, CONSOLE & DASH WAS REPLACED. BRAKES FAILED SEVERAL TIMES AND ARE CURRENTLY BAD. MAJOR VIBRATION AND SHAKING FROM DAY ONE MAY, 1, 2001. THE VEHICLE VIBRATES DURING HIGH RATE OF SPEEDS. THIS VEHICLE IS VERY DANGEROUS AND IS UNSAFE. GMC HAS BEEN CONTACTED BY OUR ATTOURNEYS. I HAVE HAD SEVERAL CONVERSATIONS WITH MS [XXX], GM ATTOURNEY. THE CBBB HAS FILED 2 CASES AGAINST GM RESULTING WITH STILL NO ANSWERS OR FAIR SETTLEMENTS. THE BRAKES, TIRES, SUSPENSION AND UNKNOWN PROBLEMS STILL EXIST. THE VEHICLE IS CURRENTLY AT THE DEALERS AGAIN BEING REPAIRED FOR BRAKES, ROTORS, VIBRATION, TIRES AND ALIGNMENT AND SUSPENSION PROBLEMS. WHAT DO WE DO??? WE HAVE NO HELP BUT ARE STILL DRIVING A VERY DANGEROUS TOP OF THE LINE VEHICLE. WE HAVE PURCHASED SEVERAL VEHICLES FROM GM OVER THE PAST 15 YEARS. GM WILL NOT AND CANNOT REPAIR THIS VEHICLE. BREACH OF WARRANTY. WE ARE CURRENTLY FILING SUIT AGAINST FENDER CADILLAC AND GENERAL MOTORS. PLEASE RESPOND. PLEASE HELP. ANY INFO WOULD BE GREATLY APPRECIATED FROM MY 8 MONTH PREGNANT WIFE, MY DAUGHTER, MY SON AND MYSELF. THANK YOU. SINCERELY AT [XXX]. [XXX]. *AK( DOT NUMBER: ) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
WE PURCHASED A 99 ESCALADE CADILLAC UNDER A MISLEADING ASSUMPTION OF CONDITION OF VEHICLE. THE VEHICLE IMMEDIATELY HAD SEVERE VIBRATION IN STEERING AND SUSPENSION WHILE DRIVING BETWEEN THE SPEEDS OF 60 - 85 MPH. THE VEHICLE WAS IMMEDIATELY RETURNED TO THE GM DEALER SEVERAL TIMES FOR REPAIRS. 12+ SETS OF TIRES WERE REPLACED IN JUST ONE DAY. THERE FINAL STATEMENT WAS THAT ALL THE GOODYEAR TIRES DESIGNED FOR THIS VEHICLE WOULD NOT ALIGN UP. A NEW TRANSMISSION WAS REPLACED. THE BRAKES WERE REPLACED AND REPAIRED SEVERAL TIMES. THE BODY ELECTRICAL WAS REPAIRED. THE ENGINE ELECTRICAL WAS REPAIRED. DOOR PANELS (LEFT & RIGHT) WERE REPLACED. THE FORWARD SEATS, CONSOLE & DASH WAS REPLACED. BRAKES FAILED SEVERAL TIMES AND ARE CURRENTLY BAD. MAJOR VIBRATION AND SHAKING FROM DAY ONE MAY, 1, 2001. THE VEHICLE VIBRATES DURING HIGH RATE OF SPEEDS. THIS VEHICLE IS VERY DANGEROUS AND IS UNSAFE. GMC HAS BEEN CONTACTED BY OUR ATTOURNEYS. I HAVE HAD SEVERAL CONVERSATIONS WITH MS [XXX], GM ATTOURNEY. THE CBBB HAS FILED 2 CASES AGAINST GM RESULTING WITH STILL NO ANSWERS OR FAIR SETTLEMENTS. THE BRAKES, TIRES, SUSPENSION AND UNKNOWN PROBLEMS STILL EXIST. THE VEHICLE IS CURRENTLY AT THE DEALERS AGAIN BEING REPAIRED FOR BRAKES, ROTORS, VIBRATION, TIRES AND ALIGNMENT AND SUSPENSION PROBLEMS. WHAT DO WE DO??? WE HAVE NO HELP BUT ARE STILL DRIVING A VERY DANGEROUS TOP OF THE LINE VEHICLE. WE HAVE PURCHASED SEVERAL VEHICLES FROM GM OVER THE PAST 15 YEARS. GM WILL NOT AND CANNOT REPAIR THIS VEHICLE. BREACH OF WARRANTY. WE ARE CURRENTLY FILING SUIT AGAINST FENDER CADILLAC AND GENERAL MOTORS. PLEASE RESPOND. PLEASE HELP. ANY INFO WOULD BE GREATLY APPRECIATED FROM MY 8 MONTH PREGNANT WIFE, MY DAUGHTER, MY SON AND MYSELF. THANK YOU. SINCERELY AT [XXX]. [XXX]. *AK( DOT NUMBER: ) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
WE PURCHASED A 99 ESCALADE CADILLAC UNDER A MISLEADING ASSUMPTION OF CONDITION OF VEHICLE. THE VEHICLE IMMEDIATELY HAD SEVERE VIBRATION IN STEERING AND SUSPENSION WHILE DRIVING BETWEEN THE SPEEDS OF 60 - 85 MPH. THE VEHICLE WAS IMMEDIATELY RETURNED TO THE GM DEALER SEVERAL TIMES FOR REPAIRS. 12+ SETS OF TIRES WERE REPLACED IN JUST ONE DAY. THERE FINAL STATEMENT WAS THAT ALL THE GOODYEAR TIRES DESIGNED FOR THIS VEHICLE WOULD NOT ALIGN UP. A NEW TRANSMISSION WAS REPLACED. THE BRAKES WERE REPLACED AND REPAIRED SEVERAL TIMES. THE BODY ELECTRICAL WAS REPAIRED. THE ENGINE ELECTRICAL WAS REPAIRED. DOOR PANELS (LEFT & RIGHT) WERE REPLACED. THE FORWARD SEATS, CONSOLE & DASH WAS REPLACED. BRAKES FAILED SEVERAL TIMES AND ARE CURRENTLY BAD. MAJOR VIBRATION AND SHAKING FROM DAY ONE MAY, 1, 2001. THE VEHICLE VIBRATES DURING HIGH RATE OF SPEEDS. THIS VEHICLE IS VERY DANGEROUS AND IS UNSAFE. GMC HAS BEEN CONTACTED BY OUR ATTOURNEYS. I HAVE HAD SEVERAL CONVERSATIONS WITH MS NADINE WILLIAMS, GM ATTOURNEY. THE CBBB HAS FILED 2 CASES AGAINST GM RESULTING WITH STILL NO ANSWERS OR FAIR SETTLEMENTS. THE BRAKES, TIRES, SUSPENSION AND UNKNOWN PROBLEMS STILL EXIST. THE VEHICLE IS CURRENTLY AT THE DEALERS AGAIN BEING REPAIRED FOR BRAKES, ROTORS, VIBRATION, TIRES AND ALIGNMENT AND SUSPENSION PROBLEMS. WHAT DO WE DO??? WE HAVE NO HELP BUT ARE STILL DRIVING A VERY DANGEROUS TOP OF THE LINE VEHICLE. WE HAVE PURCHASED SEVERAL VEHICLES FROM GM OVER THE PAST 15 YEARS. GM WILL NOT AND CANNOT REPAIR THIS VEHICLE. BREACH OF WARRANTY. WE ARE CURRENTLY FILING SUIT AGAINST FENDER CADILLAC AND GENERAL MOTORS. PLEASE RESPOND. PLEASE HELP. ANY INFO WOULD BE GREATLY APPRECIATED FROM MY 8 MONTH PREGNANT WIFE, MY DAUGHTER, MY SON AND MYSELF. THANK YOU. SINCERELY AT AUGH. FRANCIS GAY. *AK( DOT NUMBER: )
BRAKE MASTER CYLINDER FAILS TO WORK PROPERLY. WAS APPLYING BRAKES TO STOP, AND BRAKE PEDAL WENT TO FLOOR. THIS CAUSED A GREATER STOPPING DISTANCE THAN USUAL. BRAKE WOULD NOT HOLD PRESSURE. TOOL TO DEALERSHIP AT LEAST 4 TIMES FOR MASTER CYLINDER. WAS ONLY REPAIRED TWICE.*AK
THE VEHICLE HESITATES AND THEN CLUNKS INTO GEAR WHEN ACCELERATING FROM A FULL STOP. I BROUGHT THE VEHICLE TO THE DEALERSHIP FOR REPAIR BUT THEY WERE UNABLE TO FIX THE PROBLEM. THEY INFORMED ME THAT CADILLAC WAS AWARE OF THIS PROBLEM AS IT SEEMS TO BE INHERENT, BUT AS OF YET THEY DO NOT HAVE A SOLUTION AND I SHOULD CALL THEM BACK IN ABOUT ONE MONTH FOR A PROGRESS UPDATE. I HOPE THIS IS TRUE. *AK
FUEL PUMP WENT OUT WHILE DRIVING AND VEHICLE STOPPED, WITHOUT WARNING. THIS PROBLEM HAS HAPPENED AT LEAST 5 TIMES. *AK
THIS VEHICLE DESIGNED PASSENGER'S SIDE SEAT BELT CAUSED INJURIES TO PASSENGER WHEN STRUCK FROM BEHIND BY ANOTHER VEHICLE. DEALER HAS BEEN CONTACTED.*AK
Crash
1 injured
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
PE-00-020; ORIGINAL EQUIPMENT ON A 1999, CADILLAC ESCALADE, TIRE SIZE 16 INCH, DOT NUMBER NOT AVAILABLE. TWO SETS OF FIRESTONE TIRES WERE REPLACED DUE TO TREAD SEPARATION OCCURRING ON ALL FOUR TIRES. ALSO, WHEN DRIVING THERE WAS VIBRATION WITHIN THE FRONT END AND VEHICLE WAS SHAKING. FIRST SET OF TIRES HAD 16 THOUSANDS MILES ON THEM, SECOND SET HAD 12 THOUSAND MILES ON THEM. *AK ALL 4 TIRES WERE REPLACED IN MARCH. FAILED AGAIN BY JULY AND REPLACED AGAIN. *YH
WHILE TRAVELING VEHICLE DRIFTED FROM LEFT TO RIGHT. DEALER HAS REPAIRED VEHICLE TEN TIMES, BUT PROBLEM CONTINUED. PLEASE PROVIDE FURTHER INFORMATION.*AK
WHILE DRIVING VEHICLE WOULD STALL UNEXPECTEDLY WHICH COULD CAUSE A CRASH. DEALER REPLACED FUEL PUMP. BUT PROBLEM WAS STILL OCCURRING. ALSO, DEALER SAID THAT CONSUMER NEEDED TO REPLACE ELECTRICAL PARTS, AS WELL. *AK
WHILE DRIVING VEHICLE WOULD STALL UNEXPECTEDLY WHICH COULD CAUSE A CRASH. DEALER REPLACED FUEL PUMP. BUT PROBLEM WAS STILL OCCURRING. ALSO, DEALER SAID THAT CONSUMER NEEDED TO REPLACE ELECTRICAL PARTS, AS WELL. *AK
WHILE DRIVING VEHICLE WOULD STALL UNEXPECTEDLY WHICH COULD CAUSE A CRASH. DEALER REPLACED FUEL PUMP. BUT PROBLEM WAS STILL OCCURRING. ALSO, DEALER SAID THAT CONSUMER NEEDED TO REPLACE ELECTRICAL PARTS, AS WELL. *AK
WHILE DRIVING ALONG AT 75 MPH ENGINE AND TRANSMISSION SHUT DOWN WITHOUT ANY KIND OF WARNING. THIS HAPPENED TWICE IN THE LAST TWO WEEKS. VEHICLE WAS TOWED TO THE DEALERSHIP. DEALERSHIP REPLACED THE ECM TWICE, BUT THE PROBLEM CONTINUED . *AK.ET.
WHILE DRIVING ALONG AT 75 MPH ENGINE AND TRANSMISSION SHUT DOWN WITHOUT ANY KIND OF WARNING. THIS HAPPENED TWICE IN THE LAST TWO WEEKS. VEHICLE WAS TOWED TO THE DEALERSHIP. DEALERSHIP REPLACED THE ECM TWICE, BUT THE PROBLEM CONTINUED . *AK.ET.
WHILE DRIVING ALONG AT 75 MPH ENGINE AND TRANSMISSION SHUT DOWN WITHOUT ANY KIND OF WARNING. THIS HAPPENED TWICE IN THE LAST TWO WEEKS. VEHICLE WAS TOWED TO THE DEALERSHIP. DEALERSHIP REPLACED THE ECM TWICE, BUT THE PROBLEM CONTINUED . *AK.ET.
DEALER HAS WELDED THE DRIVER'S SEAT TO THE FRAME IN FOUR DIFFERENT PLACES. IN ADDITION, THE VEHICLE HAS HAS SEVERAL MAJOR PROBLEMS. PLEASE PROVIDE FURTHER DETAIL. *AK
MOUNTING BRACKETS ON UPPER CONTROL ARM ARE OUT OF POSITION, CAUSING VEHICLE TO DART TO THE LEFT OR TO THE RIGHT.PLEASE PROVIDE FURTHER INFORMATION. *AK
THE VEHICLE PULLS TO THE RIGHT OR LEFT UPON BRAKING. I'M IN MY 2ND ESCALADE AND THE 1ST ONE HAD THE SAME PROBLEM. WITH BOTH VEHICLES THERE HAS BEEN NINE ATTEMPTS TO CORRECT THE PROBLEM. *AK
SHORTLY AFTER PURCHASE WE TRAVELED TO FLORIDA, WE COULD NOT CONTROL OUR VEHICLE AT SPEEDS IN EXCESS OF 50 MPH. FLORDIA DEALER..DEMITT CADDLIAC OF CLEARWATER FLORIDA STATED THE FRONT END WAS NOT ALIGNED AND ADJUSTED SAME . IT WAS NOT DONE PROPERLY AND WE CUT OUR VACATION SHORT TO RETURN OUR VEHICLE TO BE SERVICED AT THE DEALERSHIP OF PURCHASE. THEY REALIGNED SAME AS IT WASN'T DONE RIGHT IN FLORIDA. CADALLIC ALSO RE IMBURSED ALL OUR TRAVEL EXPENSE OF $380.00. TWO MONTHS LATER AFTER ANOTHER EXTENDED SUSTAINED HIGH SPEED ROAD TRIP WE NOTICED THE FRONT END WAS NOT RIGHT AGAIN. AGAIN BACK TO THE DEALER..ANOTHER FRONT END ADJUSTMENT AND TIRE REPLACEMENT DUE TO MISALIGNMENT. ANOTHER ROAD TRIP AT SUSTAINED SPEEDS A COUPLE MONTHS LATER THE FRONT END PROBLEM RE OCCURED. THEY ALIGHNED SAME AGAIN AND WHEN ASKED WHY IT DOES NOT SAY IN ALIGHENMENT THEY SAID "WE DON'T KNOW". WE ARE IN OUR 50'S..DO NOT DRIVE OFF ROAD..NO POTHOLES..NO CURBS. DEFECT SHOWS ON LONG TRIPS AT SUSTAINED HIGH SPEEDS OF 60 TO 80 MPH. ALL THIS IS RECORDED AT THE FLORIDA DEALERSHIP AND THE WOODBURY DEALERSHIP. *AK
WAS TRAVELING AT APPROXIMATELY 35-40MPH THE FRONT DRIVESHAFT TORE THOUGH THE OIL PAN/TRANSMISSION & ELECTRICAL SYSTEM. HAD NO POWER OR CONTROL OF VEHICLE. VEHICLE WAS COMPLETELY DISABLED. HAD IT TOWED TO DEALER. VEHICLE HAD 600 MILES - SEVEN DAYS OLD; GM REPLACED VEHICLE AT NO COST. *AK
WHILE DRIVING THE VEHICLE IT PULLED TO LEFT UNEXPECTEDLY. THIS MAY RESULT IN A CRASH. BEEN TO DEALER 5 TIMES. DEALER COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. CURRENTLY, DEALER SAID IT WAS THE CHARATERISTIC OF THE VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *AK