TSB: VAN HOOL TD925, TDX25, TX40, TX45 (2014–2018)

Bulletin SB1487 — February 22, 2018

Bulletin Details

Bulletin IDSB1487
ManufacturerVAN HOOL
ModelsTD925, TDX25, TX40, TX45
Model Years2014–2018
Date IssuedFebruary 22, 2018
Date Added to NHTSAMarch 12, 2018
ComponentEQUIPMENT
Vehicles Affected40 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Introduction of new type of etnrance door emergency valve. Emergency valves are fitted near entrance doors, at the inside and outside of the vehicle. The emergency valve allows the actuating cylinder of the relevant entrance door to be depr

Affected Vehicles

MakeModelYearComponent
VAN HOOL TD925 2018 358100 EQUIPMENT:EMERGENCY:ESCAPE/EGRESS/EXIT
VAN HOOL TD925 2018 350000 EQUIPMENT
VAN HOOL TDX25 2018 358100 EQUIPMENT:EMERGENCY:ESCAPE/EGRESS/EXIT
VAN HOOL TDX25 2018 350000 EQUIPMENT
VAN HOOL TX40 2018 358100 EQUIPMENT:EMERGENCY:ESCAPE/EGRESS/EXIT
VAN HOOL TX40 2018 350000 EQUIPMENT
VAN HOOL TX45 2018 358100 EQUIPMENT:EMERGENCY:ESCAPE/EGRESS/EXIT
VAN HOOL TX45 2018 350000 EQUIPMENT
VAN HOOL TD925 2017 358100 EQUIPMENT:EMERGENCY:ESCAPE/EGRESS/EXIT
VAN HOOL TD925 2017 350000 EQUIPMENT
VAN HOOL TDX25 2017 350000 EQUIPMENT
VAN HOOL TDX25 2017 358100 EQUIPMENT:EMERGENCY:ESCAPE/EGRESS/EXIT
VAN HOOL TX40 2017 358100 EQUIPMENT:EMERGENCY:ESCAPE/EGRESS/EXIT
VAN HOOL TX40 2017 350000 EQUIPMENT
VAN HOOL TX45 2017 358100 EQUIPMENT:EMERGENCY:ESCAPE/EGRESS/EXIT
VAN HOOL TX45 2017 350000 EQUIPMENT
VAN HOOL TD925 2016 350000 EQUIPMENT
VAN HOOL TD925 2016 358100 EQUIPMENT:EMERGENCY:ESCAPE/EGRESS/EXIT
VAN HOOL TDX25 2016 350000 EQUIPMENT
VAN HOOL TDX25 2016 358100 EQUIPMENT:EMERGENCY:ESCAPE/EGRESS/EXIT
VAN HOOL TX40 2016 350000 EQUIPMENT
VAN HOOL TX40 2016 358100 EQUIPMENT:EMERGENCY:ESCAPE/EGRESS/EXIT
VAN HOOL TX45 2016 350000 EQUIPMENT
VAN HOOL TX45 2016 358100 EQUIPMENT:EMERGENCY:ESCAPE/EGRESS/EXIT
VAN HOOL TD925 2015 358100 EQUIPMENT:EMERGENCY:ESCAPE/EGRESS/EXIT
VAN HOOL TD925 2015 350000 EQUIPMENT
VAN HOOL TDX25 2015 358100 EQUIPMENT:EMERGENCY:ESCAPE/EGRESS/EXIT
VAN HOOL TDX25 2015 350000 EQUIPMENT
VAN HOOL TX40 2015 358100 EQUIPMENT:EMERGENCY:ESCAPE/EGRESS/EXIT
VAN HOOL TX40 2015 350000 EQUIPMENT
VAN HOOL TX45 2015 358100 EQUIPMENT:EMERGENCY:ESCAPE/EGRESS/EXIT
VAN HOOL TX45 2015 350000 EQUIPMENT
VAN HOOL TD925 2014 358100 EQUIPMENT:EMERGENCY:ESCAPE/EGRESS/EXIT
VAN HOOL TD925 2014 350000 EQUIPMENT
VAN HOOL TX40 2014 350000 EQUIPMENT
VAN HOOL TX40 2014 358100 EQUIPMENT:EMERGENCY:ESCAPE/EGRESS/EXIT
VAN HOOL TX45 2014 358100 EQUIPMENT:EMERGENCY:ESCAPE/EGRESS/EXIT
VAN HOOL TX45 2014 350000 EQUIPMENT
VAN HOOL TDX25 350000 EQUIPMENT
VAN HOOL TDX25 358100 EQUIPMENT:EMERGENCY:ESCAPE/EGRESS/EXIT

Related VAN HOOL Recalls

CampaignModelYearComponentSummary
CX45 2019 VISIBILITY:GLASS, SIDE/REAR ABC BUS Inc is recalling certain 1999-2013 Van Hool C2045, 2004-2013 Van Hool...
CX45 2014 VISIBILITY:GLASS, SIDE/REAR ABC BUS Inc is recalling certain 1999-2013 Van Hool C2045, 2004-2013 Van Hool...
TX45 2021 VISIBILITY:GLASS, SIDE/REAR ABC BUS Inc is recalling certain 1999-2013 Van Hool C2045, 2004-2013 Van Hool...
CX35 2018 VISIBILITY:GLASS, SIDE/REAR ABC BUS Inc is recalling certain 1999-2013 Van Hool C2045, 2004-2013 Van Hool...
CX35 2017 VISIBILITY:GLASS, SIDE/REAR ABC BUS Inc is recalling certain 1999-2013 Van Hool C2045, 2004-2013 Van Hool...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized VAN HOOL dealer. Bring this bulletin ID (SB1487) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.