Vehicle Safety
Recalls Search 320,000+ NHTSA safety recalls Complaints 2.1M+ consumer safety complaints TSBs 4.7M technical service bulletins VIN Lookup Decode any vehicle VIN instantly OBD Codes 12,000+ diagnostic trouble codes Fuel Economy EPA MPG data for all vehicles Safety Ratings 11,700+ NHTSA crash test ratings Investigations 5,300+ NHTSA defect investigations Statistics Recall trends & safety analysis
Consumer Safety
Product Safety 9,700+ CPSC product recalls Food Safety 28,600+ FDA food recalls Pet Safety 1.3M FDA animal adverse events Drug Safety 17,500+ FDA drug recalls Device Safety 38,400+ FDA device recalls Workplace Safety 102,900+ OSHA injury reports Brand History Cross-category recall lookup by company
Infrastructure
Bridge Safety 624,000 bridge inspections Aviation Safety 30,000+ NTSB aviation events Dam Safety 92,600 dam safety records Water Safety 433,000+ public water systems Railroad Safety 438,000+ rail crossings Pipeline Safety 8,800+ pipeline incidents State Safety Dashboards Safety grades for all 50 U.S. states ZIP Safety Report Check any 5-digit ZIP across 9 datasets
Public Health
Nursing Homes 14,700 CMS rated facilities Environmental 80,000+ hazardous sites & releases
Blog

Vehicle Safety

Vehicle Recalls320,000+ NHTSA safety recalls Browse VehiclesEvery make, model and year Complaints2.1M+ consumer safety complaints TSBs4.7M technical service bulletins VIN LookupDecode any vehicle VIN instantly OBD Codes12,000+ diagnostic trouble codes Fuel EconomyEPA MPG data for all vehicles Safety Ratings11,700+ NHTSA crash test ratings Investigations5,300+ NHTSA defect investigations StatisticsRecall trends & safety analysis Compare VehiclesTwo vehicles side by side

Consumer Safety

Product Safety9,700+ CPSC product recalls Food Safety28,600+ FDA food recalls Pet Safety1.3M FDA animal adverse events Drug Safety17,500+ FDA drug recalls Device Safety38,400+ FDA device recalls Workplace Safety102,900+ OSHA injury reports Brand HistoryRecall lookup by company

Infrastructure

Bridge Safety624,000 bridge inspections Aviation Safety30,000+ NTSB aviation events Dam Safety92,600 dam safety records Water Safety433,000+ public water systems Railroad Safety438,000+ rail crossings Pipeline Safety8,800+ pipeline incidents State DashboardsSafety grades for all 50 states ZIP ReportAny 5-digit ZIP across 9 datasets

Public Health

Nursing Homes14,700 CMS rated facilities Environmental80,000+ hazardous sites & releases BlogGuides, news & safety insights

TSB: VAN HOOL A300K HYB, A300L, A330, A330FC, AG300, C2045, C3045, CX35, CX45, CX45E, T2140, T2145, TD925, TDX25, TDX25E, TX40, TX45, VAN HOOL (2000-2024)

Bulletin SB2372 - January 8, 2024

Bulletin Details

Bulletin IDSB2372
ManufacturerVAN HOOL
ModelsA300K HYB, A300L, A330, A330FC, AG300, C2045, C3045, CX35, CX45, CX45E, T2140, T2145, TD925, TDX25, TDX25E, TX40, TX45, VAN HOOL
Model Years2000-2024
Date IssuedJanuary 8, 2024
Date Added to NHTSAJanuary 12, 2024
ComponentVISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Vehicles Affected160 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administrationa??s (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS)

Affected Vehicles

MakeModelYearComponent
VAN HOOL CX35 2024 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX45 2024 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX45 2022 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX45E 2022 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TDX25E 2022 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TX45 2022 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL AG300 2021 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX35 2021 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX45 2021 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX45E 2021 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TDX25 2021 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TDX25E 2021 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TX45 2021 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX35 2020 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX45 2020 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TDX25 2020 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TX40 2020 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TX45 2020 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX35 2019 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX45 2019 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TD925 2019 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TDX25 2019 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TX40 2019 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TX45 2019 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL C2045 2018 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX35 2018 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX45 2018 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TD925 2018 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TDX25 2018 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TX40 2018 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TX45 2018 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL C2045 2017 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX35 2017 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX45 2017 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TD925 2017 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TDX25 2017 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TX40 2017 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TX45 2017 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL C2045 2016 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX35 2016 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX45 2016 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TD925 2016 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TDX25 2016 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TX40 2016 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL C2045 2015 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX35 2015 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX45 2015 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TD925 2015 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TDX25 2015 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TX40 2015 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TX45 2015 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL C2045 2014 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX35 2014 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX45 2014 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL T2145 2014 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TD925 2014 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TDX25 2014 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TX40 2014 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TX45 2014 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL C2045 2013 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX35 2013 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX45 2013 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL T2140 2013 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL T2145 2013 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TD925 2013 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TX40 2013 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TX45 2013 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL A300L 2012 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL C2045 2012 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX35 2012 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL T2140 2012 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL T2145 2012 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TD925 2012 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TX40 2012 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL C2045 2011 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX35 2011 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL T2140 2011 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL T2145 2011 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TD925 2011 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TX40 2011 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL A300L 2010 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL C2045 2010 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL C3045 2010 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX35 2010 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL T2140 2010 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL T2145 2010 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TD925 2010 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TX40 2010 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL A300L 2009 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL AG300 2009 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL C2045 2009 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX35 2009 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL T2140 2009 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL T2145 2009 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TD925 2009 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TX40 2009 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL A300L 2008 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL C2045 2008 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX35 2008 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL T2140 2008 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL T2145 2008 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TD925 2008 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TX40 2008 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL AG300 2007 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL C2045 2007 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX35 2007 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL T2140 2007 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL T2145 2007 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TX40 2007 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL AG300 2006 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL C2045 2006 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX35 2006 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL T2140 2006 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL T2145 2006 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TX40 2006 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL A300K HYB 2005 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL C2045 2005 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX35 2005 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL T2140 2005 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL T2145 2005 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TX40 2005 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL A330 2004 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL A330FC 2004 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL AG300 2004 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL C2045 2004 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX35 2004 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL T2140 2004 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL T2145 2004 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TX40 2004 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL A330 2003 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL AG300 2003 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL C2045 2003 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX35 2003 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL T2145 2003 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TX40 2003 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL A330 2002 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL AG300 2002 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL C2045 2002 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX35 2002 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL T2145 2002 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TX40 2002 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL C2045 2001 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX35 2001 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL T2145 2001 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TX40 2001 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL C2045 2000 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX35 2000 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL T2145 2000 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TX40 2000 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL C2045 - 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX35 - 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL CX45 - 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL T2140 - 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL T2145 - 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TD925 - 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TDX25 - 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TX40 - 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL TX45 - 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VAN HOOL VAN HOOL - 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Related VAN HOOL Recalls

CampaignModelYearComponentSummary
CX45 2019 VISIBILITY:GLASS, SIDE/REAR ABC BUS Inc is recalling certain 1999-2013 Van Hool C2045, 2004-2013 Van Hool...
CX45 2014 VISIBILITY:GLASS, SIDE/REAR ABC BUS Inc is recalling certain 1999-2013 Van Hool C2045, 2004-2013 Van Hool...
TX45 2021 VISIBILITY:GLASS, SIDE/REAR ABC BUS Inc is recalling certain 1999-2013 Van Hool C2045, 2004-2013 Van Hool...
CX35 2018 VISIBILITY:GLASS, SIDE/REAR ABC BUS Inc is recalling certain 1999-2013 Van Hool C2045, 2004-2013 Van Hool...
CX35 2017 VISIBILITY:GLASS, SIDE/REAR ABC BUS Inc is recalling certain 1999-2013 Van Hool C2045, 2004-2013 Van Hool...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized VAN HOOL dealer. Bring this bulletin ID (SB2372) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

All VAN HOOL TSBs Browse All TSBs VAN HOOL Complaints VAN HOOL Recalls

More VAN HOOL Technical Service Bulletins

CX45E, TDX25E, VAN HOOL (2021-2023)
SB2434  · Feb 23, 2024
Field reports have shown that the air filter element (VH11692512) of the air compressor needs to be renewed more fr...
CX45 (2024)
SB2409  · Feb 15, 2024
Van Hool has been reported about broken seat belt end bracket screws. Investigation has shown that the issue can be...
AG300, CX35, CX45, CX45E, TDX25, TDX25E, TX40, TX45 (2020-2024)
SB1564  · Feb 7, 2024
an Hool feels very strongly about quality and constantly focuses on product improvement. This is why we would like ...
CX35 (2000-2024)
SB2415  · Jan 30, 2024
SERVICE INFORMATION: Compressed-air brake system functional check - The tests laid out in this bulletin are designed ...
CX45 (2002-2024)
SB2394  · Dec 14, 2023
DESCRIPTION Van Hool has been informed about a harmless phenomenon regarding the front entrance door when the air ...
CX45E, TDX25E (2021-2022)
SB2272  · Nov 30, 2023
The purpose of this service bulletin is to inform you about the Sesaly HSD8024W smoke&heat detector (VH11726708) to ...
A300K, A300K HYB, A300L, A330, A330FC, AG300 (2002-2021)
SB2401  · Nov 8, 2023
Van Hool has received a letter from Ventura, manufacturer of door systems, stating that they have recently received ...
A300K, A300K HYB, A300L, A330, A330FC, AG300 (2002-2021)
SB2386  · Nov 8, 2023
Van Hool has received a letter from Ventura, manufacturer of door systems, stating that they have recently received...

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.

Back to All TSBs