2014 VOLVO XC60

2 recalls, 26 complaints - 389 TSBs - 5/5 safety rating

20V378000 Jun 30, 2020
SEAT BELTS:FRONT
Defect Description
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front ... Read more
Consequence
An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy
Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
308,260 vehicles affected
Manufacturer: Volvo Car USA LLC
13V377000 Aug 21, 2013
ELECTRICAL SYSTEM
Defect Description
Volvo is recalling certain model year 2014 S60, S80, XC60 and XC70 vehicles equipped with keyless ignition. In the affected vehicles, the Central Electronic Module (CEM) will not perform as intended. As a result, the front windshield wipers might run continuously when the ignition is on. Also, th... Read more
Consequence
Malfunctioning head lamps and/or turn signals increase the risk of a crash.
Remedy
Volvo will notify owners, and dealers will upgrade the CEM software, free of charge. The recall began on October 3, 2013. Owners may contact Volvo at 1-800-458-1552.
7,767 vehicles affected
Manufacturer: Volvo Cars of N.A., LLC

Complaint Statistics

26 total complaints 2 crashes 2 injuries

Top Reported Components

ComponentComplaints
ELECTRICAL SYSTEM5
VEHICLE SPEED CONTROL3
ENGINE3
UNKNOWN OR OTHER3
FUEL SYSTEM, GASOLINE2
WHEELS2
SEAT BELTS2
EXTERIOR LIGHTING2
EQUIPMENT ADAPTIVE/MOBILITY1
FUEL/PROPULSION SYSTEM1
ELECTRICAL SYSTEM Apr 17, 2026
Incident date: Apr 17, 2026
The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Prevention, Equipment, Electrical System); and the vehicle was taken to the dealer where the recall repair was performed; however, the vehicle failed to start and became inoperable af... Read more
UNKNOWN OR OTHER Aug 29, 2025
Incident date: Jan 1, 2015
While driving the vehicle I began to hear a loud grinding noise from the engine compartment when the A/C was engaged. I pulled over to look under the hood and it sounded like the noise was coming from the serpentine belt. Upon inspection by a Subaru dealership it was determined that the A/C compre... Read more
UNKNOWN OR OTHER Aug 29, 2025
Incident date: Jan 1, 2015
While driving, vehicle completely shuts off. No electrical, No brakes, No steering. Almost ran off curvy road. Vehicle stays in drive with no electronics. Major safety issue. Have appointment with dealer next week. However this could have been serious. After sitting I was able to push the start but... Read more
WHEELS Aug 11, 2024
Incident date: Jul 25, 2024
Brakes locked up. Been paying 11 months on my loan and the vehicle is in Texas while I live in Minnesota. Have had to buy another car and continue payments on my loan for this one though Ford will do nothing to resolve it.
UNKNOWN OR OTHER Aug 11, 2024
Incident date: Jul 25, 2024
Brakes locked up. Been paying 11 months on my loan and the vehicle is in Texas while I live in Minnesota. Have had to buy another car and continue payments on my loan for this one though Ford will do nothing to resolve it.
EXTERIOR LIGHTING Aug 11, 2024
Incident date: Jul 25, 2024
This vehicle has an intermittent headlight flicker that is a distraction to myself and other drivers. GM is aware of the issue but has yet to provide a resolution.
EXTERIOR LIGHTING Feb 24, 2022
Incident date: Feb 9, 2022
Wipers continually run. Headlights will not flip to high beam at times.
ELECTRICAL SYSTEM Feb 24, 2022
Incident date: Feb 9, 2022
Wipers continually run. Headlights will not flip to high beam at times.
VISIBILITY/WIPER Feb 24, 2022
Incident date: Feb 9, 2022
Wipers continually run. Headlights will not flip to high beam at times.
SEAT BELTS Mar 1, 2021
Incident date: Aug 29, 2020
I HAVE RECEIVED TWO RECALL NOTICES FOR DEFECTIVE DRIVER AND FRONT PASSENGER SEAT BELT FASTENERS (NHTSA RECALL 20V-378). THE NOTICES ARE DATED 29 AUG 2020 AND 9 DEC 2020. I HAVE CALLED THE LOCAL VOLVO DEALER REPEATEDLY TO SCHEDULE FOR COMPLETION OF THIS RECALL. EACH TIME THEY SAY THEY DO NOT HAVE ... Read more
SEAT BELTS Dec 15, 2020
Incident date: Aug 1, 2020
TL* THE CONTACT OWNS A 2014 VOLVO XC60. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V378000 (SEAT BELTS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. BILL PEARCE VOLVO CARS (11555 S VIRGINIA ST, RENO, NV 89511, (775) 337-9653) WAS CONTACTED AND IT WAS CONFIRMED THAT T... Read more
ELECTRICAL SYSTEM Jan 9, 2020
Incident date: Dec 31, 2019
I PURCHASED THIS VEHICLE A WEEK AGO, I USED THE EMERGENCY BRAKE WHICH I USE WHEN I PARK IN MY DRIVEWAY BECAUSE IT'S SLANTED. WELL AFTER THE FIRST TIME I DISENGAGED IT WENT TO DRIVE AND HEARD A WEIRD NOISE WHEN COMING TO A STOP WHICH ONLY GOT WORSE. I BROUGHT IT BACK TO THE DEALER TO FIND OUT THAT TH... Read more
WHEELS Jan 9, 2020
Incident date: Dec 31, 2019
I PURCHASED THIS VEHICLE A WEEK AGO, I USED THE EMERGENCY BRAKE WHICH I USE WHEN I PARK IN MY DRIVEWAY BECAUSE IT'S SLANTED. WELL AFTER THE FIRST TIME I DISENGAGED IT WENT TO DRIVE AND HEARD A WEIRD NOISE WHEN COMING TO A STOP WHICH ONLY GOT WORSE. I BROUGHT IT BACK TO THE DEALER TO FIND OUT THAT TH... Read more
SERVICE BRAKES Jan 9, 2020
Incident date: Dec 31, 2019
I PURCHASED THIS VEHICLE A WEEK AGO, I USED THE EMERGENCY BRAKE WHICH I USE WHEN I PARK IN MY DRIVEWAY BECAUSE IT'S SLANTED. WELL AFTER THE FIRST TIME I DISENGAGED IT WENT TO DRIVE AND HEARD A WEIRD NOISE WHEN COMING TO A STOP WHICH ONLY GOT WORSE. I BROUGHT IT BACK TO THE DEALER TO FIND OUT THAT TH... Read more
ELECTRICAL SYSTEM Aug 19, 2019
Incident date: Jan 1, 2019
ELECTRONIC INSTRUMENT CLUSTER FAILURE RENDERED VEHICLE SPEED AND OTHER CHARACTERISTICS INOPERABLE. THERE IS NO BACKUP ANALOG CLUSTER IN THIS VEHICLE, SO THERE WAS NO WAY TO DETERMINE VEHICLE SPEED.
ENGINE Jul 16, 2019
Incident date: Jun 27, 2019
IN JUNE 2018, I RECEIVED A LOW OIL LIGHT ALERT. AUTO WAS 2.QUARTS LOW IN OIL. DEALERSHIP STATED THAT IT WAS A SOFTWARE /DIPSTICK ISSUE. AUTO WAS REPAIRED. JUNE 2019, LOW OIL LIGHT ALERT AGAIN. AUTO WAS 2.5 QUARTS LOW IN OIL. DEALERSHIP FOUND CYLINDER LEAK, INSPECTED SPARK PLUGS, AND INSPECTE... Read more
ENGINE Dec 21, 2015
Incident date: Sep 22, 2015
TL* THE CONTACT OWNS A 2014 VOLVO XC60. THE CONTACT STATED THAT WHILE TURNING THE VEHICLE, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. IN ADDITION, THE CONTACT MENTIONED THE VEHICLE WAS JERKING WHILE THE GEAR WAS SHIFTING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VE... Read more
FUEL/PROPULSION SYSTEM Sep 15, 2014
Incident date: Aug 20, 2014
MY WIFE WAS OPERATING A VERY BRAND NEW 2014 XC - OWNED FOR 6 WEEKS - WHEN DRIVING IT ON A HIGHWAY IT BEGAN TO FRIGHTENINGLY SLOW DOWN AND SPUTTER. SHE WAS ABLE TO GET IT OFF THE HIGHWAY, AND IT TURNED OUT THE CAR HAD RUN OUT OF GAS. HOWEVER: THE COMPUTER FUEL GAUGE STILL SHOWED ALMOST HALF A TANK RE... Read more
ENGINE Sep 6, 2014
Incident date: Jun 25, 2014
JUNE 25 NEW CAR, MILEAGE 6844. ENGINE OIL LIGHT ON. DOWN 1.5 QT. OIL DEALER LOOKS FOR LEAKS FINDS NONE PERFORMS OIL CHANGE. SCHEDULES VEHICLE IN FOR DIAGNOSTICS. CAR SERVICED JULY 7 UNTIL JULY 14 MILEAGE 7313 TWO PAGES OF PARTS REPLACED. SEPTEMBER 3 CAR RETURNED TO DEALER ENGINE OIL LIGHT ON AGAIN M... Read more
VEHICLE SPEED CONTROL Jul 22, 2014
Incident date: Jul 6, 2014
I AM COMPLAINING ABOUT UNINTENDED ACCELERATION RECENTLY EXPERIENCED WHILE PARKING MY CAR IN A PARKING LOT AND THE MANUFACTURING CANNOT TELL ME IF AND WHEN ANY RECALLS WERE UPDATED ON MY CAR PRIOR TO PURCHASE. THE CAR STARTED ACCELERATING AFTER I REMOVED MY FOOT FROM ACCELERATOR AND STARTED TO BREAK ... Read more
Crash 1 injured
ELECTRICAL SYSTEM Jul 22, 2014
Incident date: Jul 6, 2014
I AM COMPLAINING ABOUT UNINTENDED ACCELERATION RECENTLY EXPERIENCED WHILE PARKING MY CAR IN A PARKING LOT AND THE MANUFACTURING CANNOT TELL ME IF AND WHEN ANY RECALLS WERE UPDATED ON MY CAR PRIOR TO PURCHASE. THE CAR STARTED ACCELERATING AFTER I REMOVED MY FOOT FROM ACCELERATOR AND STARTED TO BREAK ... Read more
Crash 1 injured
FUEL SYSTEM, GASOLINE May 27, 2014
Incident date: May 24, 2014
WHILE DRIVING MY 2014 VOLVO XC60. I COULD FEEL THE CAR STOPPING. LUCKILY I WAS ON A LOCAL ROAD AND WAS ABLE TO PULL INTO A PARKING LOT WITHOUT INCIDENT. THE VOLVO HAD RUN OUT OF GAS, BUT THE FUEL GAUGE WAS SHOWING THAT MY TANK WAS MORE THAN HALF WAY FULL. THIS IS THE SECOND TIME THAT I HAVE HAD ... Read more
FUEL SYSTEM, GASOLINE Mar 13, 2014
Incident date: Mar 5, 2014
WHILE DRIVING MY 2014 VOLVO XC60, I STOPPED AT A RED LIGHT AND STARTED TO FEEL A VIBRATION IN THE CAR. WHEN THE LIGHT TURNED GREEN, I PRESSED ON THE ACCELERATOR AND A WARNING CAME UP THAT I NEEDED TO EITHER SLOW DOWN OR DOWN SHIFT. I BEGAN TO MOVE TO THE RIGHT LANE AND THEN MY CAR STOPPED. AFTER ... Read more
VEHICLE SPEED CONTROL Mar 13, 2014
Incident date: Mar 5, 2014
WHILE DRIVING MY 2014 VOLVO XC60, I STOPPED AT A RED LIGHT AND STARTED TO FEEL A VIBRATION IN THE CAR. WHEN THE LIGHT TURNED GREEN, I PRESSED ON THE ACCELERATOR AND A WARNING CAME UP THAT I NEEDED TO EITHER SLOW DOWN OR DOWN SHIFT. I BEGAN TO MOVE TO THE RIGHT LANE AND THEN MY CAR STOPPED. AFTER ... Read more
EQUIPMENT ADAPTIVE/MOBILITY Sep 17, 2013
Incident date: Aug 27, 2013
THE VOLUME LEVEL OF THE LANE CHANGE WARNING SIGNAL IS EXTREMELY SOFT AND LARGELY UNDETECTABLE WITH BACKGROUND ROAD NOISES. THIS PRESENTS A SAFETY ISSUE AS THE DRIVER IS NOT ALERTED TO INADVERTENT LANE CHANGES AS HE/SHE SHOULD BE. I CAME PRETTY CLOSE TO HAVING AN ACCIDENT SINCE I HAD EXPECTED THE... Read more
VEHICLE SPEED CONTROL Sep 17, 2013
Incident date: Aug 27, 2013
THE VOLUME LEVEL OF THE LANE CHANGE WARNING SIGNAL IS EXTREMELY SOFT AND LARGELY UNDETECTABLE WITH BACKGROUND ROAD NOISES. THIS PRESENTS A SAFETY ISSUE AS THE DRIVER IS NOT ALERTED TO INADVERTENT LANE CHANGES AS HE/SHE SHOULD BE. I CAME PRETTY CLOSE TO HAVING AN ACCIDENT SINCE I HAD EXPECTED THE... Read more

NHTSA Safety Ratings, 2014 VOLVO XC60

2014 Volvo XC60 SUV FWD

CategoryRating
Overall Rating 5 / 5 ★★★★★
Frontal Crash 5 / 5 ★★★★★
Frontal Crash, Driver 5 / 5 ★★★★★
Frontal Crash, Passenger 5 / 5 ★★★★★
Side Crash 5 / 5 ★★★★★
Side Crash, Driver 5 / 5 ★★★★★
Side Crash, Passenger 5 / 5 ★★★★★
Rollover 4 / 5 ★★★★☆
Rollover Risk 17.6%

Safety Technology

FeatureStatus
Electronic Stability ControlStandard
Forward Collision WarningStandard
Lane Departure WarningOptional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2014 VOLVO XC60

389 manufacturer communications from 198 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
350000 EQUIPMENT78
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL55
110000 ELECTRICAL SYSTEM40
356000 EQUIPMENT ADAPTIVE/MOBILITY33
118000 ELECTRICAL SYSTEM:SOFTWARE31
200000 WHEELS18
060000 ENGINE AND ENGINE COOLING9
160000 STRUCTURE8
26745.13.14 Jan 12, 2024
110000 ELECTRICAL SYSTEM
This is a Technical Journal: 12V Battery Testing Method
C00009 Jul 21, 2023
252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
C00009 Jul 21, 2023
980000 UNKNOWN OR OTHER
COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
TJ3656330 Jun 12, 2023
980000 UNKNOWN OR OTHER
Rubber cushion
TJ3658411 Mar 24, 2023
121000 EXTERIOR LIGHTING:HEADLIGHTS
Left front LED flickers after turning car off
TJ36509 Feb 9, 2023
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Volvo Cars App Remote climate or ERS, not possible
TJ36509 Feb 9, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Volvo Cars App Remote climate or ERS, not possible
TJ36509 Feb 9, 2023
114400 ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Volvo Cars App Remote climate or ERS, not possible
SMB00-108C Sep 14, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Expendable Items Parts List.
CBR-2201 Aug 29, 2022
060000 ENGINE AND ENGINE COOLING
Engine Control Module (EMS) Software (MSW) Information a?? August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions
KC-145 Aug 29, 2022
110000 ELECTRICAL SYSTEM
Part information for AMT input shaft repair kits and the shim kit that is required for repair.
Special Tools Bu May 12, 2022
980000 UNKNOWN OR OTHER
The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and repair methods evolve.
Service Manager May 6, 2022
980000 UNKNOWN OR OTHER
ICUP/Google Built-In Diagnostic Operations
Service Manager May 6, 2022
353000 EQUIPMENT:ELECTRICAL
ICUP/Google Built-In Diagnostic Operations
TJ2873930 Apr 29, 2022
200000 WHEELS
Center wheel caps, removal instruction
356EN01 Feb 9, 2022
350000 EQUIPMENT
VIDA QR Scanner Mobile App
Service Manager Feb 3, 2022
350000 EQUIPMENT
Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
Service Manager Feb 3, 2022
110000 ELECTRICAL SYSTEM
Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
KC-99 Oct 18, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure
KC-99 Oct 18, 2021
121000 EXTERIOR LIGHTING:HEADLIGHTS
Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure
KC-99 Oct 18, 2021
120000 EXTERIOR LIGHTING
Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure
TJ 35978 1 0 Jun 25, 2021
353000 EQUIPMENT:ELECTRICAL
New Software Products (SP) have been developed to convert a Care Key to a standard key.
SMB00-015-2021-0 May 25, 2021
110000 ELECTRICAL SYSTEM
This is a Service Manager Bulletin : Volvo Electric Vehicle Technical De-Energization Permit to Work Form
SMB88-004-2021-0 Mar 5, 2021
150000 SEAT BELTS
This is to inform you that we have procured Rebuilders Automotive Supply (RAS) to handle the returns of the recalled Front Seat Belt Fastener Pretensioner for Recall R10029. RAS has created instructions for the pretensioner shipping procedu
SMB88-004-2021-0 Mar 5, 2021
150000 SEAT BELTS
This is to inform you that we have procured Rebuilders Automotive Supply (RAS) to handle the returns of the recalled Front Seat Belt Fastener Pretensioner for Recall R10029. RAS has created instructions for the pretensioner shipping procedu
PB88-R10029-2021 Mar 1, 2021
350000 EQUIPMENT
Create PB with attached word doc.
SMB00-288-2021-0 Feb 19, 2021
350000 EQUIPMENT
Volvo?s Warranty Department tracks Retailer warranty spending by utilizing the Warranty Retailer Counseling Process (WRCP). The WRCP is used to gauge individual retailer performance on objective measures over time. By setting clear performa
SMB00-015-2020-1 Oct 21, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Service Manager Bulletin : Volvo Electric Vehicle Technical De-Energization Permit to Work Form
SMB00-015-2020-1 Oct 16, 2020
350000 EQUIPMENT
This is a Service Manager Bulletin : Volvo Electric Vehicle Technical De-Energization Permit to Work Form
TJ28979.3.0-2020 Oct 10, 2020
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
This is a Technical Journal: Sensus Connect, Internet browser limitations. Do not attempt to repair.
TJ28979.3.0-2020 Oct 10, 2020
110000 ELECTRICAL SYSTEM
This is a Technical Journal: Sensus Connect, Internet browser limitations. Do not attempt to repair.
TJ29012.6.0-2020 Oct 10, 2020
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Leather dashboard , leather comes loose REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 29012 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Ca
TJ29012.6.0-2020 Oct 10, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Leather dashboard , leather comes loose REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 29012 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Ca
ST-001-2020-09-1 Sep 18, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality
ST-001-2020-09-1 Sep 18, 2020
350000 EQUIPMENT
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality
SMB00-006-2020-0 Aug 5, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
Service Manager Jun 23, 2020
980000 UNKNOWN OR OTHER
Battery Charger/maintainer requirement
Service Manager Jun 23, 2020
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery Charger/maintainer requirement
SMB00-006-2020-0 Mar 31, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
SMB00-321-2020-0 Feb 8, 2020
350000 EQUIPMENT
Volvo Complimentary Factory Scheduled Maintenance 'FSM330' MY2013 and later. Factory Scheduled Maintenance up to the first 3 years or 36,000 miles (whichever comes first) as recommended in the Volvo Warranty and Maintenance Information book
SJ1000167-2020-0 Feb 1, 2020
350000 EQUIPMENT
This is a Service Journal: Coolant Filling Equipment Tool
SJ1000167-2020-0 Feb 1, 2020
060000 ENGINE AND ENGINE COOLING
This is a Service Journal: Coolant Filling Equipment Tool
ST-001-2020-01-2 Jan 30, 2020
350000 EQUIPMENT
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality
SMB00-444-2020-0 Jan 9, 2020
131000 VISIBILITY:WINDSHIELD
This is a Service Manager Bulletin: Windshield Cleaning Operation Service Interval Change. Will only be performed at 20k
SMB00-444-2020-0 Jan 9, 2020
130000 VISIBILITY
This is a Service Manager Bulletin: Windshield Cleaning Operation Service Interval Change. Will only be performed at 20k
SMB00-325-2019-1 Dec 1, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEA
SMB00-325-2019-1 Dec 1, 2019
350000 EQUIPMENT
Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEA
TJ31946.1.2-2019 Nov 19, 2019
110000 ELECTRICAL SYSTEM
This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other co
TJ31946.1.1-2019 Nov 14, 2019
110000 ELECTRICAL SYSTEM
This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other co
SMB00-006-2019-1 Nov 9, 2019
110000 ELECTRICAL SYSTEM
Software Installation Policy changes.
TJ26745.13.1-201 Nov 9, 2019
110000 ELECTRICAL SYSTEM
Effective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300). The VIDA test is still available but no longer required. For battery replacements under warranty, the code generated by the BT3300 m
SMB00-438-2019-1 Nov 9, 2019
350000 EQUIPMENT
This is a Service Manager Bulletin: Technician Skillset Requirments
TJ31543.9.0-2019 Nov 6, 2019
110000 ELECTRICAL SYSTEM
This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other veh
ST-001-2019-10-1 Oct 17, 2019
350000 EQUIPMENT
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality
TJ21965.7.0-2019 Oct 16, 2019
060000 ENGINE AND ENGINE COOLING
This is a Technical Journal: Oil in cooling system. New cleaning method developed.
TJ32169 11 0 201 Aug 28, 2019
100000 POWER TRAIN
This is a Technical Journal: rough shift at N to D or down coast from 5 to 4 then follow service. Install parts kit.
SMB00 340 2019-0 Aug 23, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CUSTOMER OFFER To further enhance the Volvo?s ownership experience , Volvo Cars of Canada Corp . is offering the Volvo Prepaid Maintenance ( VPM ) program . This plan is designed to enhance customer ownership experience by providing mainten
SMB00 438 2019-0 Aug 23, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Service Manager Bulletin: Technician Skillset Requirments
SMB00 108C 2019- Aug 15, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Retailers should only use a Volvo part number on claims for items purchased directly from Volvo. Failure to follow this policy will result in claim adjustments. Warranty reimbursement rates and quantity limits for the parts listed, with the
SMB00 006 2019-0 Aug 12, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
Software Installation Policy changes.
SMB84 001 2019-0 Aug 3, 2019
131000 VISIBILITY:WINDSHIELD
This is a Service Manager Bulletin: Windshield replacement products.
TJ34740 Jul 25, 2019
060000 ENGINE AND ENGINE COOLING
4 Cylinder VEP engine: Castrol Edge Professional V 0W-20 Synthetic oil.
SMB30-001-2019-0 Jun 5, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
This is a Service Managers Bulletin: Volvo Cars is constantly developing the in-car systems and the services offered to customers, so that their cars give them the best experience possible . As of May 13th, 2019, when the software in your c
SPJ34864 2 0-201 Jun 5, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
This is a Service Product Journal: Information Notice. We process the personal data that you provide in connection with the creation of your VIDA account. The purpose of our processing is to administer your VIDA account (from registration t
SMB30-001-2019-0 May 21, 2019
110000 ELECTRICAL SYSTEM
This is a Service Managers Bulletin: Volvo Cars is constantly developing the in-car systems and the services offered to customers, so that their cars give them the best experience possible . As of May 13th, 2019, when the software in your c
SPJ3475710-2019- May 16, 2019
350000 EQUIPMENT
This is a Service Product Journal: Unable to set SPA/CMA vehicle into programming mode - P2P
SPJ3475710-2019- May 16, 2019
110000 ELECTRICAL SYSTEM
This is a Service Product Journal: Unable to set SPA/CMA vehicle into programming mode - P2P
PB77-006-2019-05 May 7, 2019
200000 WHEELS
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
ST-232-2019-02-2 May 7, 2019
350000 EQUIPMENT
This is a Special Tool Bulletin: Newsletter 83 Mandatory Tools
TJ3416511-2019-0 May 7, 2019
350000 EQUIPMENT
This is a Technical Journal: No VIDA communication with vehicle
TJ3416511-2019-0 May 7, 2019
110000 ELECTRICAL SYSTEM
This is a Technical Journal: No VIDA communication with vehicle
TJ34246 Apr 2, 2019
030000 BRAKES (PWS)
SPA Brake noise
ST-001-2019-03-0 Mar 9, 2019
350000 EQUIPMENT
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality
TJ26745.13.3-201 Mar 8, 2019
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Effective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300). The VIDA test is still available but no longer required. For battery replacements under warranty, the code generated by the BT3300 m
TJ27989.6.1-2019 Feb 28, 2019
110000 ELECTRICAL SYSTEM
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Parking assist camera ( PAC ) , flickering video signal in display REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 27989 Technical Service PARTNER : ISSU
TJ26745.13.1-201 Feb 23, 2019
110000 ELECTRICAL SYSTEM
Effective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300). The VIDA test is still available but no longer required. For battery replacements under warranty, the code generated by the BT3300 m
ST-231-2019-02-1 Feb 16, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools
ST-231-2019-02-1 Feb 16, 2019
350000 EQUIPMENT
This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools
ST-231-2019-02-1 Feb 16, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools
ST-231-2019-02-1 Feb 16, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools
ST-231-2019-02-1 Feb 16, 2019
350000 EQUIPMENT
This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools
TJ28941-4-0-2019 Feb 14, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be f
PB77-006-2019-02 Feb 14, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
PB77-006-2019-02 Feb 14, 2019
350000 EQUIPMENT
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
PB77-006-2019-02 Feb 14, 2019
200000 WHEELS
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
PB00-013-2019-02 Feb 14, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Parts Bulletin: Hazmat Return Transportation Documentation and requirements
TJ28941-4-0-2019 Feb 14, 2019
030000 BRAKES (PWS)
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be f
TJ28941-4-0-2019 Feb 14, 2019
180000 VEHICLE SPEED CONTROL
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be f
PB77-006-2019-02 Feb 14, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
PB77-006-2019-02 Feb 14, 2019
200000 WHEELS
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
PB00-013-2019-02 Feb 14, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Parts Bulletin: Hazmat Return Transportation Documentation and requirements
TJ28941-4-0-2019 Feb 14, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be f
TJ28941-4-0-2019 Feb 14, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be f
SMB00-437-2019-0 Feb 13, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Service Manager Bulletin: Volvo Special Tool Warranty Coverage and Claims Process
SMB00-437-2019-0 Feb 13, 2019
350000 EQUIPMENT
This is a Service Manager Bulletin: Volvo Special Tool Warranty Coverage and Claims Process
SMB00-437-2019-0 Feb 13, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
This is a Service Manager Bulletin: Volvo Special Tool Warranty Coverage and Claims Process
SMB00-437-2019-0 Feb 13, 2019
350000 EQUIPMENT
This is a Service Manager Bulletin: Volvo Special Tool Warranty Coverage and Claims Process
TJ21965-5-0-2019 Feb 9, 2019
060000 ENGINE (PWS)
This is a Technical Journal: Oil in cooling system. New cleaning method developed.
TJ21965-5-0-2019 Feb 9, 2019
060000 ENGINE AND ENGINE COOLING
This is a Technical Journal: Oil in cooling system. New cleaning method developed.
TJ21965-5-0-2019 Feb 9, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Technical Journal: Oil in cooling system. New cleaning method developed.

Showing 100 of 389 bulletins.

VOLVO XC60 - All Years Overview

Complete safety history for the VOLVO XC60 across all model years (2009, 2025).

68 Total Recalls
941 Total Complaints
0 Investigations
78 Reported Crashes
14 Reported Fires
1 Reported Deaths

VOLVO XC60 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2025 3 48 View
2024 2 37 View
2023 5 84 View
2022 6 118 View
2021 5 77 View
2020 6 29 View
2019 8 62 View
2018 5 55 View
2017 4 22 View
2016 3 46 View
2015 1 71 View
2014 (current) 2 26
2013 3 81 View
2012 3 56 View
2011 4 50 View
2010 7 79 View
2009 1 0 View

Other VOLVO Models

Model Recalls Complaints
VNL 232 176 View
VHD 192 20 View
VNM 142 13 View
VN 125 150 View
S60 122 1,657 View
XC90 113 2,165 View
V70 92 1,181 View
S80 81 1,321 View