2013 VOLVO XC60

3 recalls, 81 complaints - 387 TSBs - 5/5 safety rating

20V378000 Jun 30, 2020
SEAT BELTS:FRONT
Defect Description
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front ... Read more
Consequence
An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy
Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
308,260 vehicles affected
Manufacturer: Volvo Car USA LLC
13V084000 Mar 5, 2013
EQUIPMENT:OTHER:LABELS
Defect Description
Volvo is recalling certain model year 2013 S60 and XC60 vehicles, manufactured on January 7, 2013. The product identification labels were printed with the incorrect manufacture year. Thus, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification Regulation."
Consequence
With an incorrect date of manufacture on the certification label, the vehicle owner may not be to determine if they are affected by future vehicle recalls, increasing their risk of a crash of injury.
Remedy
Volvo has quarantined the affected vehicles and will install correct labels prior to sale. The recall began during March 2013. Owner notification letters will not be sent.
7 vehicles affected
Manufacturer: Volvo Cars of N.A., LLC
12V439000 Sep 10, 2012
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Defect Description
Volvo is recalling certain model year 2013 S60 and XC60 vehicles. A manufacturing defect within the Supplemental Restraint System (SRS) control unit may lead to an inadvertent deployment of the seat belt pretensioner and/or inflatable curtain.
Consequence
If the seat belt pretensioner and/or inflatable side curtain deploy without cause, the driver could be distracted and the driver's visibility could be reduced, increasing the risk of a crash.
Remedy
These vehicles have not been sold and the SRS control unit will be replaced prior to the cars being sold. Owners may contact Volvo at 1-800-458-1552.
9 vehicles affected
Manufacturer: Volvo Cars of N.A., LLC

Complaint Statistics

81 total complaints 2 fires 1 injuries

Top Reported Components

ComponentComplaints
VISIBILITY/WIPER21
UNKNOWN OR OTHER15
ELECTRICAL SYSTEM10
STEERING6
ENGINE5
AIR BAGS5
STRUCTURE:BODY4
POWER TRAIN4
SERVICE BRAKES3
FUEL/PROPULSION SYSTEM2
POWER TRAIN Jun 18, 2026
Incident date: Jun 2, 2026
Since I’ve bought it at 48,000 miles the van has always had hard engagements on 1 gear and 2nd. I knew the transmission was bad a week after I bought it at the ford dealership. All they did under their limited warranty was a transmission flush. Now it has 70,000 and the torque converter is toast n... Read more
STEERING Mar 2, 2026
Incident date: Feb 26, 2026
The 2025 Honda Prologue is 7 months old with 5424 miles has a clicking sound when you turn all the way left or all the way right. It is a defective design part that will continue to get worse until the vehicle will become undrivable. Honda Corporation is aware of the problem as the 2024 Prologue... Read more
SEAT BELTS Nov 30, 2025
Incident date: Nov 15, 2025
They sold me a vehicle with a recall. They failed to notify me or to repair. I need a replacement car
ELECTRICAL SYSTEM Nov 30, 2025
Incident date: Nov 15, 2025
They sold me a vehicle with a recall. They failed to notify me or to repair. I need a replacement car
UNKNOWN OR OTHER Jun 17, 2025
Incident date: Jan 15, 2025
iOS lite has come on for the second time. Sensor had to be replaced early this year. Cost $500.
POWER TRAIN May 6, 2025
Incident date: May 2, 2025
Employee was driving company car on backroad, started to rev high im assuming from trying to accelerate. Car started to slow and was pulled into a parking lot and towed to dealer. Upon inspection it was shown transmission cooler lines broke at crimps and quoted 2K to fix just the lines
POWER TRAIN Dec 14, 2024
Incident date: Dec 13, 2024
Transmission shift dropped on its own down to 1st gear while driving and would not shift to next gear.
STEERING Nov 28, 2024
Incident date: Nov 16, 2024
Loss of power Steering on start up and while driving. Started out on start up a couple times, turned vehicle off started back up and it will work. Today loss of power while driving.
ENGINE Aug 8, 2024
Incident date: Jun 1, 2024
The contact owns a 2018 Ford Escape. The contact stated while at the local dealer for routine maintenance, upon further inspection, the contact was informed that a tune-up could not be performed due to a spark plug not being able to be removed. In addition, the contact was advised that there was a c... Read more
UNKNOWN OR OTHER Jun 21, 2024
Incident date: Dec 28, 2023
Key is stuck in ignition. This happened 2 or 3 times and I was able to remove key after reversing, then putting it back in park. That no longer works and the key cannot be removed. Parked in my driveway now but my car is not secure since I’m not able to lock it with the key in the ignition I see... Read more
SERVICE BRAKES, HYDRAULIC Jun 21, 2024
Incident date: Jun 19, 2024
The contact owns a 2012 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recal... Read more
STEERING Jan 23, 2024
Incident date: Jan 3, 2024
Sticky steering, The steering sticks and releases in a gradual turn, very annoying. I feel this can be a safety issue. Dealer service tech could not confirm issue.
STEERING Dec 1, 2023
Incident date: Nov 13, 2023
Steering wheel feels like it “sticks” or is stiff. Brought to dealership and they drove it and compared to an identical vehicle on lot and confirmed that they felt the steering wheel was stiff. They contacted the tech line but were told there have been no issues so sent me home. They had taken a... Read more
FUEL/PROPULSION SYSTEM Nov 30, 2023
Incident date: Nov 30, 2023
I smell exhaust/gas fumes when driving my car. It is a very intense smell. This happens several times a week.
SERVICE BRAKES Aug 30, 2023
Incident date: Aug 27, 2023
Battery light comes on, power steering goes out, start/stop function switches in and out of accessory mode, then total power drain and vehicle will not turn over or maintain a charge. vehicle is available for inspection. safety was compromised by lack of control of steering and vehicle shutdown in... Read more
ELECTRICAL SYSTEM Aug 30, 2023
Incident date: Aug 27, 2023
Battery light comes on, power steering goes out, start/stop function switches in and out of accessory mode, then total power drain and vehicle will not turn over or maintain a charge. vehicle is available for inspection. safety was compromised by lack of control of steering and vehicle shutdown in... Read more
ELECTRICAL SYSTEM Jun 11, 2023
Incident date: Jun 11, 2023
The two systems that failed are the airbag release on the front passenger side and the stabilitrak system. Both systems show error lights on the dash. The front seat passenger does not have airbag protection. The stabilitrak system error light appears intermittently and when the traction system g... Read more
ELECTRICAL SYSTEM Jun 7, 2023
Incident date: Jun 7, 2023
AWD Fault Service Required popped up on screen. Which Then resulted in others system failures such as auto start. Stop cruise control emergency breaking. I was within manufacturer powertrain warranty, but was told it was not covered under the powertrain warranty.
ENGINE Apr 9, 2023
Incident date: Feb 14, 2023
I took my car into Fairfield Dodge (Fairfield Texas). I have taken my car in about 3 times already. The first two was to do test on it. I can be driving my car and smell Gas as if I stepped in it. the smell makes me sick. I can park my car and the smell is just ask bad on the outside as it is in the... Read more
VISIBILITY/WIPER May 18, 2022
Incident date: May 16, 2022
While driving in the rain, water leaked in the through the top of the windshield, dripping on me and running down the inside of the windshield. This is a distraction for the driver to deal with the shock of getting wet while driving, as well as, and most importantly, a major visibility issue to have... Read more
ENGINE Mar 25, 2022
Incident date: Mar 25, 2022
The contact owns a 2013 Volvo XC60. The contact stated while driving approximately 35 MPH, the vehicle lost motive power and stalled in the middle of the road. The contact stated no warning light was illuminated. The contact was able to restart the vehicle and proceeded to his destination. The failu... Read more
ELECTRICAL SYSTEM Mar 12, 2022
Incident date: Mar 12, 2022
The issue is with the windshields separating from the bonding agent ( not sealing ) it is cause for a safety issue not only because it is loose and can move when pushed up , but water is entering the vehicle through the top part of the windshield and entering the electrical controls for the lights... Read more
VISIBILITY/WIPER Mar 12, 2022
Incident date: Mar 12, 2022
The issue is with the windshields separating from the bonding agent ( not sealing ) it is cause for a safety issue not only because it is loose and can move when pushed up , but water is entering the vehicle through the top part of the windshield and entering the electrical controls for the lights... Read more
UNKNOWN OR OTHER Mar 12, 2022
Incident date: Mar 12, 2022
The issue is with the windshields separating from the bonding agent ( not sealing ) it is cause for a safety issue not only because it is loose and can move when pushed up , but water is entering the vehicle through the top part of the windshield and entering the electrical controls for the lights... Read more
VISIBILITY/WIPER Jan 5, 2022
Incident date: Dec 27, 2021
Yesterday ice-cold water was dripping onto my lap while I was driving (distracting), as well as obstructing my vision while it ran down the inside of the glass. In addition, water collected at the footwell made it soggy and being that it was 5 degrees overnight it was frozen solid making the break p... Read more
UNKNOWN OR OTHER Dec 29, 2021
Incident date: Jul 14, 2021
The front seal on my windshield glass is not connected, the adhesive us either gone or not working anymore. You can push the glass up and see it move visibly when pushed. The leak is impacting my safety while driving. Yesterday ice cold water was dripping onto my lap while I was driving (distracting... Read more
AIR BAGS Nov 22, 2021
Incident date: Nov 22, 2021
Windshield leaks while raining. Mold getting into headliner and the drips affect my visibility. The water intrudes into airbag area and could affect airbag lifespan and efficiency. Can affect electrical safety features in car. Cannot see while driving . Other people all over internet have this ... Read more
UNKNOWN OR OTHER Nov 22, 2021
Incident date: Nov 22, 2021
Windshield leaks while raining. Mold getting into headliner and the drips affect my visibility. The water intrudes into airbag area and could affect airbag lifespan and efficiency. Can affect electrical safety features in car. Cannot see while driving . Other people all over internet have this ... Read more
ELECTRICAL SYSTEM Nov 4, 2021
Incident date: Nov 2, 2021
Summary: Vehicle suddenly and completely loses all electric power. i.e. no lights, including hazard lights or brake lights, no engine, no power steering. Status: The root issue has occurred twice, and the vehicle is pending service to positively diagnose and repair the issue. First occurrence: Dr... Read more
FUEL/PROPULSION SYSTEM Oct 23, 2021
Incident date: Oct 23, 2019
The gas gauge no longer reports accurate level of fuel in tank. Thousands of people have reported this issue, yet no recall exists, though this endangers lives - especially in the deserts of the southwest. Volvo service quotes are aways ripoffs, quoting $3000 minimum.
VISIBILITY/WIPER Oct 15, 2021
Incident date: Sep 18, 2021
Water is leaking down the inside of the windshield while driving in rain. It comes from the top edge and streaks down the drivers side (left side). I spoke with a mechanic that services my vehicle and was told if it was a sunroof drain issue it would be coming down the pillars and getting on the flo... Read more
AIR BAGS Sep 2, 2021
Incident date: Dec 1, 2019
The problem started 2 years ago and has progressively become worse. The original windshield is leaking water, which drains down inside the A-pillar and windshield. Water also leaks into the air-bag in the A-pillar, and moisture may come in contact with the electronic parts in the dashboard, creating... Read more
VISIBILITY/WIPER Sep 2, 2021
Incident date: Dec 1, 2019
The problem started 2 years ago and has progressively become worse. The original windshield is leaking water, which drains down inside the A-pillar and windshield. Water also leaks into the air-bag in the A-pillar, and moisture may come in contact with the electronic parts in the dashboard, creating... Read more
UNKNOWN OR OTHER Sep 2, 2021
Incident date: Dec 1, 2019
The problem started 2 years ago and has progressively become worse. The original windshield is leaking water, which drains down inside the A-pillar and windshield. Water also leaks into the air-bag in the A-pillar, and moisture may come in contact with the electronic parts in the dashboard, creating... Read more
ELECTRICAL SYSTEM Jul 26, 2021
Incident date: Jul 19, 2021
The contact owns a 2013 Volvo XC60. The contact stated that while his wife was driving 5 MPH, the vehicle shut-off without warning. The contact stated that the electrical features ceased to operate in the vehicle. The contact stated that his wife was unable to activate the hazard lights. The contact... Read more
VISIBILITY/WIPER Jul 12, 2021
Incident date: Jul 11, 2021
The windshield leaks in rain.
VISIBILITY/WIPER Jul 8, 2021
Incident date: Jul 8, 2021
Noticed rain entering car from front windshield on the driver's side. Car was taken to an auto glass company thinking it was a seal. The technician showed me that there was no seal on the top of the windshield. He informed me that if I pushed the top of the windshield up I could confirm the seal ... Read more
VISIBILITY/WIPER May 3, 2021
Incident date: Apr 26, 2021
UPPER SEAL ON THE FRONT WINDSHIELD HAS FAILED. WATER LEAKS ON THE INSIDE OF THE CAR ON DRIVERS SIDE, INTO THE UPPER LIGHT CONSOLE AND ON THE PASSENGER SIDE. THE VEHICLE HAS ALWAYS BEEN GARAGED AND IS OTHERWISE IN GREAT CONDITION. THE WINDSHIELD IS THE ORIGINAL FACTORY INSTALLED WINDSHIELD.
UNKNOWN OR OTHER May 1, 2021
Incident date: Mar 15, 2021
THERE IS A LEAK ON MY FRONT WINDSHIELHE, DRIVERS SIDE.. WHEN IT RAINS WATER SEEPS IN.. THE LEAK IMPACTS MY SAFETY WHILE DRIVING. EG: YESTERDAY ICE COLD WATER WAS DRIPPING ONTO MY LAP WHILE I WAS DRIVING (DISTRACTING), AS WELL AS OBSTRUCTING MY VISION WHILE IT RAN DOWN THE INSIDE OF THE GLASS ). IT S... Read more
STRUCTURE:BODY Apr 14, 2021
Incident date: Mar 2, 2021
WHEN RAINING OUTSIDE WATER DROPS INSIDE ON THE DRIVER FROM THE TOP OF THE WINDSHIELD ABOVE THE STEERING WHEEL . THIS JUST STARTED ON A 7.5 YEAR OLD CAR BUT WITH ONLY 47,850 MILES. THIS IS A SAFETY ISSUE BECAUSE THE DRIVER IS GETTING WET AND IS TOTALLY DISTRACTED AND, IF IGNORED, THE BODY WILL RUST... Read more
VISIBILITY/WIPER Apr 14, 2021
Incident date: Mar 2, 2021
WHEN RAINING OUTSIDE WATER DROPS INSIDE ON THE DRIVER FROM THE TOP OF THE WINDSHIELD ABOVE THE STEERING WHEEL . THIS JUST STARTED ON A 7.5 YEAR OLD CAR BUT WITH ONLY 47,850 MILES. THIS IS A SAFETY ISSUE BECAUSE THE DRIVER IS GETTING WET AND IS TOTALLY DISTRACTED AND, IF IGNORED, THE BODY WILL RUST... Read more
UNKNOWN OR OTHER Apr 13, 2021
Incident date: Jan 1, 2020
EVERY TIME IT RAINS WATER RUNS IN FROM SUNROOF AND OR FRONT WINDSHIELD GOT TO WHERE YOU CAN'T EVEN DRIVE IN THE RAIN ANYMORE IT IS SO BAD. STILL HAS THE FACTORY WINDSHIELD IN THE CAR.
SEATS Apr 13, 2021
Incident date: Jan 1, 2020
EVERY TIME IT RAINS WATER RUNS IN FROM SUNROOF AND OR FRONT WINDSHIELD GOT TO WHERE YOU CAN'T EVEN DRIVE IN THE RAIN ANYMORE IT IS SO BAD. STILL HAS THE FACTORY WINDSHIELD IN THE CAR.
ELECTRICAL SYSTEM Apr 13, 2021
Incident date: Jan 1, 2020
EVERY TIME IT RAINS WATER RUNS IN FROM SUNROOF AND OR FRONT WINDSHIELD GOT TO WHERE YOU CAN'T EVEN DRIVE IN THE RAIN ANYMORE IT IS SO BAD. STILL HAS THE FACTORY WINDSHIELD IN THE CAR.
VISIBILITY/WIPER Apr 12, 2021
Incident date: Apr 1, 2020
WHEN IT RAINS, WATER LEAKS FROM THE TOP OF MY WINDSHIELD DOWN INTO MY CAR. IT IS GETTING PROGRESSIVELY WORSE. WATER STARTS TO STREAM DOWN THE INSIDE OF MY WINDSHIELD CAUSING ME TO HAVE TO TAKE A TOWEL AND WIPE IT DOWN AS I AM DRIVING TO SEE. THE WATER ALSO DRIPS DOWN ONTO THE CONSUL AND ONTO THE DRI... Read more
VISIBILITY/WIPER Mar 9, 2021
Incident date: Jan 16, 2021
WHEN RAINING, WHILE IN MOTION, THE WINDSHIELD IN FRONT OF THE DRIVER WILL LEAK DIRECTLY ABOVE THE STEERING WHEEL. THESE LEAKS WILL DRIP ONTO THE HANDS OF THE DRIVER OR THE STEERING WHEEL OR WILL RUN DOWN THE WINDSHIELD, ON THE INSIDE. WHEN DRIPPING TO THE STEERING WHEEL, THE WHEEL BECOMES HARDE... Read more
STRUCTURE:BODY Feb 27, 2021
Incident date: Feb 10, 2021
WATER LEAKAGE INSIDE OF FRONT DRIVER SIDE WINDSHIELD DURING LIGHT RAINFALL. CAR WAS STATIONARY. LEAKAGE IS CONTINUOUS EACH TIME IT RAINS. VOLVO XC60 2013 3.2 ENGINE
VISIBILITY/WIPER Feb 22, 2021
Incident date: Feb 13, 2021
WINDSHIELD LEAKS SEVERELY WHEN IT GETS WET. THE LEAK IS FROM THE TOP OF THE WINDSHIELD AND DRIPS ON TO THE DRIVER, STEERING COLUMN, DASHBOARD AND RUNS DOWN THE INSIDE OF THE WINDOW. IT LEAKS IN RAINSTORMS, SNOWSTORMS, WHILE SITTING IN A PARKING LOT GETTING RAINED ON AND ESPECIALLY IN CAR WASHES. THI... Read more
POWER TRAIN Dec 29, 2020
Incident date: Nov 11, 2020
TL* THE CONTACT OWNS A 2013 VOLVO XC60. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT INITIALLY CALLED THE MANUFACTURER AND SPOKE WITH THREE DIFFERENT REPRESENTATIVES WHO REFUSED TO INFORM HIM IF THE V... Read more
VISIBILITY/WIPER Dec 17, 2020
Incident date: Dec 7, 2020
THERE IS A LEAK IN THE TOP LEFT CORNER OF THE WINDSHIELD. THERE ARE NOT CRACKS, BREAKS OR ABRASIONS ON THE WINDSHIELD. I HAVE LOOKED INTO THE PROBLEM AND IT SEEMS THAT ALL GLASS COMPANIES IN THE AREA ARE AWARE OF THE PROBLEM AND SAY THAT IT IS AN ORIGINAL/MANUFACTURING ISSUE. THIS IS A SAFETY CONCER... Read more

Showing 50 of 81 complaints.

NHTSA Safety Ratings, 2013 VOLVO XC60

2013 Volvo XC60 SUV FWD

CategoryRating
Overall Rating 5 / 5 ★★★★★
Frontal Crash 5 / 5 ★★★★★
Frontal Crash, Driver 5 / 5 ★★★★★
Frontal Crash, Passenger 5 / 5 ★★★★★
Side Crash 5 / 5 ★★★★★
Side Crash, Driver 5 / 5 ★★★★★
Side Crash, Passenger 5 / 5 ★★★★★
Rollover 4 / 5 ★★★★☆
Rollover Risk 17.6%

Safety Technology

FeatureStatus
Electronic Stability ControlStandard
Forward Collision WarningOptional
Lane Departure WarningOptional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2013 VOLVO XC60

387 manufacturer communications from 195 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
350000 EQUIPMENT78
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL57
110000 ELECTRICAL SYSTEM40
356000 EQUIPMENT ADAPTIVE/MOBILITY35
118000 ELECTRICAL SYSTEM:SOFTWARE30
200000 WHEELS18
060000 ENGINE AND ENGINE COOLING8
353000 EQUIPMENT:ELECTRICAL7
26745.13.14 Jan 12, 2024
110000 ELECTRICAL SYSTEM
This is a Technical Journal: 12V Battery Testing Method
C00009 Jul 21, 2023
252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
C00009 Jul 21, 2023
980000 UNKNOWN OR OTHER
COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
TJ3656330 Jun 12, 2023
980000 UNKNOWN OR OTHER
Rubber cushion
TJ3658411 Mar 24, 2023
121000 EXTERIOR LIGHTING:HEADLIGHTS
Left front LED flickers after turning car off
SMB00-108C Sep 14, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Expendable Items Parts List.
CBR-2201 Aug 29, 2022
060000 ENGINE AND ENGINE COOLING
Engine Control Module (EMS) Software (MSW) Information a?? August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions
KC-145 Aug 29, 2022
110000 ELECTRICAL SYSTEM
Part information for AMT input shaft repair kits and the shim kit that is required for repair.
Special Tools Bu May 12, 2022
980000 UNKNOWN OR OTHER
The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and repair methods evolve.
Service Manager May 6, 2022
980000 UNKNOWN OR OTHER
ICUP/Google Built-In Diagnostic Operations
Service Manager May 6, 2022
353000 EQUIPMENT:ELECTRICAL
ICUP/Google Built-In Diagnostic Operations
TJ2873930 Apr 29, 2022
200000 WHEELS
Center wheel caps, removal instruction
356EN01 Feb 9, 2022
350000 EQUIPMENT
VIDA QR Scanner Mobile App
Service Manager Feb 3, 2022
350000 EQUIPMENT
Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
Service Manager Feb 3, 2022
110000 ELECTRICAL SYSTEM
Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
KC-99 Oct 18, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure
KC-99 Oct 18, 2021
121000 EXTERIOR LIGHTING:HEADLIGHTS
Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure
KC-99 Oct 18, 2021
120000 EXTERIOR LIGHTING
Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure
TJ 35978 1 0 Jun 25, 2021
353000 EQUIPMENT:ELECTRICAL
New Software Products (SP) have been developed to convert a Care Key to a standard key.
SMB00-015-2021-0 May 25, 2021
110000 ELECTRICAL SYSTEM
This is a Service Manager Bulletin : Volvo Electric Vehicle Technical De-Energization Permit to Work Form
SMB88-004-2021-0 Mar 5, 2021
150000 SEAT BELTS
This is to inform you that we have procured Rebuilders Automotive Supply (RAS) to handle the returns of the recalled Front Seat Belt Fastener Pretensioner for Recall R10029. RAS has created instructions for the pretensioner shipping procedu
SMB88-004-2021-0 Mar 5, 2021
150000 SEAT BELTS
This is to inform you that we have procured Rebuilders Automotive Supply (RAS) to handle the returns of the recalled Front Seat Belt Fastener Pretensioner for Recall R10029. RAS has created instructions for the pretensioner shipping procedu
PB88-R10029-2021 Mar 1, 2021
350000 EQUIPMENT
Create PB with attached word doc.
SMB00-288-2021-0 Feb 19, 2021
350000 EQUIPMENT
Volvo?s Warranty Department tracks Retailer warranty spending by utilizing the Warranty Retailer Counseling Process (WRCP). The WRCP is used to gauge individual retailer performance on objective measures over time. By setting clear performa
SMB00-015-2020-1 Oct 21, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Service Manager Bulletin : Volvo Electric Vehicle Technical De-Energization Permit to Work Form
SMB00-015-2020-1 Oct 16, 2020
350000 EQUIPMENT
This is a Service Manager Bulletin : Volvo Electric Vehicle Technical De-Energization Permit to Work Form
ST-001-2020-09-1 Sep 18, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality
ST-001-2020-09-1 Sep 18, 2020
350000 EQUIPMENT
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality
SMB00-006-2020-0 Aug 5, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
Service Manager Jun 23, 2020
980000 UNKNOWN OR OTHER
Battery Charger/maintainer requirement
Service Manager Jun 23, 2020
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery Charger/maintainer requirement
SMB00-006-2020-0 Mar 31, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
SMB00-321-2020-0 Feb 8, 2020
350000 EQUIPMENT
Volvo Complimentary Factory Scheduled Maintenance 'FSM330' MY2013 and later. Factory Scheduled Maintenance up to the first 3 years or 36,000 miles (whichever comes first) as recommended in the Volvo Warranty and Maintenance Information book
SJ1000167-2020-0 Feb 1, 2020
350000 EQUIPMENT
This is a Service Journal: Coolant Filling Equipment Tool
SJ1000167-2020-0 Feb 1, 2020
060000 ENGINE AND ENGINE COOLING
This is a Service Journal: Coolant Filling Equipment Tool
ST-001-2020-01-2 Jan 30, 2020
350000 EQUIPMENT
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality
SMB00-444-2020-0 Jan 9, 2020
131000 VISIBILITY:WINDSHIELD
This is a Service Manager Bulletin: Windshield Cleaning Operation Service Interval Change. Will only be performed at 20k
SMB00-444-2020-0 Jan 9, 2020
130000 VISIBILITY
This is a Service Manager Bulletin: Windshield Cleaning Operation Service Interval Change. Will only be performed at 20k
SMB00-325-2019-1 Dec 1, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEA
SMB00-325-2019-1 Dec 1, 2019
350000 EQUIPMENT
Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEA
TJ31946.1.2-2019 Nov 19, 2019
110000 ELECTRICAL SYSTEM
This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other co
TJ31946.1.1-2019 Nov 14, 2019
110000 ELECTRICAL SYSTEM
This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other co
SMB00-006-2019-1 Nov 9, 2019
110000 ELECTRICAL SYSTEM
Software Installation Policy changes.
TJ26745.13.1-201 Nov 9, 2019
110000 ELECTRICAL SYSTEM
Effective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300). The VIDA test is still available but no longer required. For battery replacements under warranty, the code generated by the BT3300 m
SMB00-438-2019-1 Nov 9, 2019
350000 EQUIPMENT
This is a Service Manager Bulletin: Technician Skillset Requirments
TJ31543.9.0-2019 Nov 6, 2019
110000 ELECTRICAL SYSTEM
This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other veh
ST-001-2019-10-1 Oct 17, 2019
350000 EQUIPMENT
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality
TJ21965.7.0-2019 Oct 16, 2019
060000 ENGINE AND ENGINE COOLING
This is a Technical Journal: Oil in cooling system. New cleaning method developed.
TJ32169 11 0 201 Aug 28, 2019
100000 POWER TRAIN
This is a Technical Journal: rough shift at N to D or down coast from 5 to 4 then follow service. Install parts kit.
SMB00 438 2019-0 Aug 23, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Service Manager Bulletin: Technician Skillset Requirments
SMB00 108C 2019- Aug 15, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Retailers should only use a Volvo part number on claims for items purchased directly from Volvo. Failure to follow this policy will result in claim adjustments. Warranty reimbursement rates and quantity limits for the parts listed, with the
SMB00 006 2019-0 Aug 12, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
Software Installation Policy changes.
SMB84 001 2019-0 Aug 3, 2019
131000 VISIBILITY:WINDSHIELD
This is a Service Manager Bulletin: Windshield replacement products.
TJ34740 Jul 25, 2019
060000 ENGINE AND ENGINE COOLING
4 Cylinder VEP engine: Castrol Edge Professional V 0W-20 Synthetic oil.
SMB30-001-2019-0 Jun 5, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
This is a Service Managers Bulletin: Volvo Cars is constantly developing the in-car systems and the services offered to customers, so that their cars give them the best experience possible . As of May 13th, 2019, when the software in your c
SPJ34864 2 0-201 Jun 5, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
This is a Service Product Journal: Information Notice. We process the personal data that you provide in connection with the creation of your VIDA account. The purpose of our processing is to administer your VIDA account (from registration t
SMB30-001-2019-0 May 21, 2019
110000 ELECTRICAL SYSTEM
This is a Service Managers Bulletin: Volvo Cars is constantly developing the in-car systems and the services offered to customers, so that their cars give them the best experience possible . As of May 13th, 2019, when the software in your c
SPJ3475710-2019- May 16, 2019
110000 ELECTRICAL SYSTEM
This is a Service Product Journal: Unable to set SPA/CMA vehicle into programming mode - P2P
SPJ3475710-2019- May 16, 2019
350000 EQUIPMENT
This is a Service Product Journal: Unable to set SPA/CMA vehicle into programming mode - P2P
TJ3416511-2019-0 May 7, 2019
110000 ELECTRICAL SYSTEM
This is a Technical Journal: No VIDA communication with vehicle
PB77-006-2019-05 May 7, 2019
200000 WHEELS
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
ST-232-2019-02-2 May 7, 2019
350000 EQUIPMENT
This is a Special Tool Bulletin: Newsletter 83 Mandatory Tools
TJ3416511-2019-0 May 7, 2019
350000 EQUIPMENT
This is a Technical Journal: No VIDA communication with vehicle
TJ34246 Apr 2, 2019
030000 BRAKES (PWS)
SPA Brake noise
TJ26745.13.3-201 Mar 8, 2019
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Effective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300). The VIDA test is still available but no longer required. For battery replacements under warranty, the code generated by the BT3300 m
TJ27989.6.1-2019 Feb 28, 2019
110000 ELECTRICAL SYSTEM
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Parking assist camera ( PAC ) , flickering video signal in display REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 27989 Technical Service PARTNER : ISSU
TJ26745.13.1-201 Feb 23, 2019
110000 ELECTRICAL SYSTEM
Effective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300). The VIDA test is still available but no longer required. For battery replacements under warranty, the code generated by the BT3300 m
ST-231-2019-02-1 Feb 16, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools
ST-231-2019-02-1 Feb 16, 2019
350000 EQUIPMENT
This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools
ST-231-2019-02-1 Feb 16, 2019
350000 EQUIPMENT
This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools
ST-231-2019-02-1 Feb 16, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools
ST-231-2019-02-1 Feb 16, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools
PB77-006-2019-02 Feb 14, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
TJ28941-4-0-2019 Feb 14, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be f
TJ28941-4-0-2019 Feb 14, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be f
TJ28941-4-0-2019 Feb 14, 2019
180000 VEHICLE SPEED CONTROL
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be f
PB00-013-2019-02 Feb 14, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Parts Bulletin: Hazmat Return Transportation Documentation and requirements
PB77-006-2019-02 Feb 14, 2019
200000 WHEELS
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
PB77-006-2019-02 Feb 14, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
TJ28941-4-0-2019 Feb 14, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be f
TJ28941-4-0-2019 Feb 14, 2019
030000 BRAKES (PWS)
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be f
PB77-006-2019-02 Feb 14, 2019
200000 WHEELS
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
PB00-013-2019-02 Feb 14, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Parts Bulletin: Hazmat Return Transportation Documentation and requirements
PB77-006-2019-02 Feb 14, 2019
350000 EQUIPMENT
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
SMB00-437-2019-0 Feb 13, 2019
350000 EQUIPMENT
This is a Service Manager Bulletin: Volvo Special Tool Warranty Coverage and Claims Process
SMB00-437-2019-0 Feb 13, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Service Manager Bulletin: Volvo Special Tool Warranty Coverage and Claims Process
SMB00-437-2019-0 Feb 13, 2019
350000 EQUIPMENT
This is a Service Manager Bulletin: Volvo Special Tool Warranty Coverage and Claims Process
SMB00-437-2019-0 Feb 13, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
This is a Service Manager Bulletin: Volvo Special Tool Warranty Coverage and Claims Process
TJ21965-5-0-2019 Feb 9, 2019
060000 ENGINE (PWS)
This is a Technical Journal: Oil in cooling system. New cleaning method developed.
TJ21965-5-0-2019 Feb 9, 2019
060000 ENGINE AND ENGINE COOLING
This is a Technical Journal: Oil in cooling system. New cleaning method developed.
TJ21965-5-0-2019 Feb 9, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Technical Journal: Oil in cooling system. New cleaning method developed.
TJ21965-5-0-2019 Feb 9, 2019
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
This is a Technical Journal: Oil in cooling system. New cleaning method developed.
SMB88-001A-2018- Dec 14, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
This bulletin is a service manager bulletin. Seat Belt Extender.
SMB88-001A-2018- Dec 14, 2018
150000 SEAT BELTS
This bulletin is a service manager bulletin. Seat Belt Extender.
SMB88-001A-2018- Dec 14, 2018
150000 SEAT BELTS
This bulletin is a service manager bulletin. Seat Belt Extender.
SMB88-001A-2018- Dec 14, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
This bulletin is a service manager bulletin. Seat Belt Extender.
SMB88-001A-2018- Dec 14, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
This bulletin is a service manager bulletin. Seat Belt Extender.
SMB88-001A-2018- Dec 14, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin is a service manager bulletin. Seat Belt Extender.
SMB88-001A-2018- Dec 14, 2018
150000 SEAT BELTS
This bulletin is a service manager bulletin. Seat Belt Extender.
TJ34165-1-0-2018 Dec 5, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Technical Journal: No VIDA communication with vehicle

Showing 100 of 387 bulletins.

VOLVO XC60 - All Years Overview

Complete safety history for the VOLVO XC60 across all model years (2009, 2025).

68 Total Recalls
941 Total Complaints
0 Investigations
78 Reported Crashes
14 Reported Fires
1 Reported Deaths

VOLVO XC60 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2025 3 48 View
2024 2 37 View
2023 5 84 View
2022 6 118 View
2021 5 77 View
2020 6 29 View
2019 8 62 View
2018 5 55 View
2017 4 22 View
2016 3 46 View
2015 1 71 View
2014 2 26 View
2013 (current) 3 81
2012 3 56 View
2011 4 50 View
2010 7 79 View
2009 1 0 View

Other VOLVO Models

Model Recalls Complaints
VNL 232 176 View
VHD 192 20 View
VNM 142 13 View
VN 125 150 View
S60 122 1,657 View
XC90 113 2,165 View
V70 92 1,181 View
S80 81 1,321 View