2011 VOLVO XC60
4 recalls, 50 complaints - 400 TSBs - 5/5 safety rating
20V378000 Jun 30, 2020
SEAT BELTS:FRONT
Defect Description
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front ... Read more
Consequence
An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy
Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
10V591000 Nov 22, 2010
SEATS
Defect Description
VOLVO IS RECALLING CERTAIN PASSENGER VEHICLES EQUIPPED WITH POWER FRONT PASSENGER SEATS. THE FRONT SEAT RAIL'S DETECTION SYSTEM WAS MANUFACTURED INCORRECTLY AND MAY PERMIT THE PASSENGER TO FORWARD THE SEAT BEYOND THE INTENDED MAXIMUM.
Consequence
POSITIONING OF THE SEAT BEYOND THE INTENDED MAXIMUM CAN CAUSE INCREASED RISK OF INJURY TO THE PASSENGER IN THE EVENT OF A CRASH.
Remedy
DEALERS WILL INSPECT THE FRONT POWER SEAT STOPS FOR BOTH FRONT SEATS FOR THE PRESENCE OF AN "END STOP" AND REPAIR THE VEHICLES AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 23, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552 OR AT [email protected].
10V579000 Nov 17, 2010
ENGINE AND ENGINE COOLING
Defect Description
VOLVO IS RECALLING CERTAIN MODEL YEAR 2011, S80, S60, XC70 AND XC60 VEHICLES. THE SOFTWARE CALIBRATION FOR THE FUEL CUT-OFF FUNCTIONALITY IN THE ENGINE CONTROL MODULE (ECM) IS TOO SENSITIVE.
Consequence
SUDDEN ENGINE STALL COULD OCCUR INCREASING THE RISK OF A CRASH.
Remedy
DEALERS WILL UPDATE THE ECM AND TCM WITH NEW SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE DECEMBER 10, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552 OR AT [email protected].
10V489000 Oct 13, 2010
AIR BAGS:FRONTAL
Defect Description
VOLVO IS RECALLING CERTAIN MODEL YEAR 2010-2011 S80, XC70, MODEL YEAR 2011 XC60 AND MODEL YEAR 2010 V70 VEHICLES. THERE MAY BE AN INTERMITTENT FAULT IN THE DRIVER'S AIRBAG CLOCKSPRING WIRING CONNECTOR FOR THE SUPPLEMENTAL RESTRAINT SYSTEM.
Consequence
IN THE EVENT OF A CRASH, THE DRIVER'S FRONTAL AIRBAG MAY NOT DEPLOY AS INTENDED OR AT ALL, AND THEREFORE WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER, INCREASING THE RISK OF INJURIES.
Remedy
DEALERS WILL INSTALL A METAL SHIM IN THE DRIVER'S AIR BAG CLOCKSPRING WIRING CONNECTOR. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
Complaint Statistics
50 total complaints
3 crashes
Top Reported Components
| Component | Complaints |
|---|---|
| SEAT BELTS | 7 |
| ELECTRICAL SYSTEM | 7 |
| UNKNOWN OR OTHER | 6 |
| VISIBILITY/WIPER | 5 |
| STEERING | 3 |
| STRUCTURE:BODY | 3 |
| ENGINE | 3 |
| EQUIPMENT | 2 |
| VEHICLE SPEED CONTROL | 2 |
| SERVICE BRAKES | 2 |
ELECTRICAL SYSTEM
Feb 5, 2024
Incident date: Feb 5, 2024
Rear view camera display sometimes just a blank screen, other times delayed by 2-15 seconds. Has been in for service 3 times and Tesla Service will either say could not duplicate or acknowledge problem, but not repair. Seems like a widespread Tesla problem, but no resolution as of yet.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Jan 23, 2023
Incident date: Apr 5, 2018
We were driving on a three lane on the expressway with the autopilot engaged. all of the sudden and without any warning the car engage on the breaks. We didnt have any cars in front or side we did have a car behind us. This was an extreamly scare situation as it took us by surprised. This happened t... Read more
VEHICLE SPEED CONTROL
Jan 23, 2023
Incident date: Apr 5, 2018
We were driving on a three lane on the expressway with the autopilot engaged. all of the sudden and without any warning the car engage on the breaks. We didnt have any cars in front or side we did have a car behind us. This was an extreamly scare situation as it took us by surprised. This happened t... Read more
SEAT BELTS
Aug 8, 2022
Incident date: Aug 8, 2022
The front passenger seat belt will not release without much difficultly. If the vehicle started on fire or went into water, the passenger would likely die. I contacted Volvo and they will not help other than charging over $800 to replace the seat belt.
ENGINE
Aug 8, 2022
Incident date: May 14, 2022
The contact owns a 2011 Volvo XC60. The contact stated that she noticed an oil leak underneath the vehicle. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the turbo needed to be replaced. The vehicl... Read more
VISIBILITY/WIPER
Apr 16, 2022
Incident date: Apr 13, 2022
Original OEM front windshield developed a leak causing water to start dripping onto my hands on the steering wheel and on my lap during a rainstorm. seems to be numerous accounts of the front windshield bonding failing, definitely can be hazardous when driving in an already higher-risk situation rai... Read more
SEAT BELTS
May 25, 2021
Incident date: May 25, 2021
This SUV. 2011 Volvo XC60 is our family travel vehicle. I had a bad scenario, The drivers side seat belt Buckle got stuck. Would not release, My girlfriend was in car trying to release buckle. This is not normal. its scary felling she told me. In a MVA. this may be a risk of stuck in car. The De... Read more
ELECTRICAL SYSTEM
Sep 27, 2020
Incident date: Jun 1, 2020
LOCKING MECHANISMS IN PASSENGER SIDE DOOR FAILING, UNABLE TO LOCK OR UNLOCK REMOTELY, HAVE TO MANUALLY LOCK OR UNLOCK FROM REAR PASSENGER SIDE DOOR TO ENTER VEHICLE.
SEAT BELTS
Sep 2, 2020
Incident date: Sep 2, 2020
SEAT BELT RECALL ISSUED JUNE 30, 2020 (INFO BELOW). CALLED THE VOLVO DEALER (AUTONATION IN BELLEVUE, WA) AND THEY REPORTED THAT NO PARTS WILL BE AVAILABLE UNTIL NOVEMBER 2020 AND THAT I SHOULD CALL BACK THEN. THIS APPEARS TO BE AN UNREASONABLE AMOUNT OF TIME TO REPLACE SUCH A CRITICAL PIECE OF SAFET... Read more
ELECTRONIC STABILITY CONTROL (ESC)
May 27, 2020
Incident date: May 22, 2020
THE PARK ASSIST DOES NOT WORK, REAR CAMERA NOT WORKING. *TR
ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS
May 27, 2020
Incident date: May 22, 2020
THE PARK ASSIST DOES NOT WORK, REAR CAMERA NOT WORKING. *TR
ELECTRICAL SYSTEM
May 27, 2020
Incident date: May 22, 2020
THE PARK ASSIST DOES NOT WORK, REAR CAMERA NOT WORKING. *TR
UNKNOWN OR OTHER
May 27, 2020
Incident date: May 22, 2020
THE PARK ASSIST DOES NOT WORK, REAR CAMERA NOT WORKING. *TR
SEAT BELTS
Feb 22, 2020
Incident date: Feb 21, 2020
DRIVERS SEATBELT RANDOMLY COMES UNDONE WHEN DRIVING - UNRELATED TO SPEED OR BRAKING.. HAS BEEN OCCURRING FOR LAST 15-18 MONTHS ABOUT 1-2 WEEKLY.
VISIBILITY/WIPER
Sep 26, 2019
Incident date: Jan 1, 2019
MY CAR HAS AN ODOR FOR DAYS AFTER IT RAINS WHEN THE WINDSHIELD STREAMS WATER ABOVE THE DRIVERS STEARING WHEEL AND ALSO ALLOWS WATER TO STREAM DOWN INTO THE DRIVER'S SIDE FLOOR BOARD- IT'S A FULL ON STREAM OF WATER THAT COMES OUT THE TOP CORNER DRIVER SIDE OF THE WINDSHIELD AND ROLLS DOWN OVER THE ST... Read more
STRUCTURE:BODY
Sep 26, 2019
Incident date: Jan 1, 2019
MY CAR HAS AN ODOR FOR DAYS AFTER IT RAINS WHEN THE WINDSHIELD STREAMS WATER ABOVE THE DRIVERS STEARING WHEEL AND ALSO ALLOWS WATER TO STREAM DOWN INTO THE DRIVER'S SIDE FLOOR BOARD- IT'S A FULL ON STREAM OF WATER THAT COMES OUT THE TOP CORNER DRIVER SIDE OF THE WINDSHIELD AND ROLLS DOWN OVER THE ST... Read more
SEAT BELTS
Sep 26, 2019
Incident date: Dec 15, 2018
MALFUNCTIONING SEAT BELT LATCHES AND BUCKLES- THE SEAT BELT LATCHES DO NOT RELEASE THE BUCKLE VERY GOOD WHEN NEEDING TO EXIT THE VEHICLE (THEY STICK IN PLACE UNTIL THE LATCH IS HELD AT A SPECIFIC ANGLE WHILE PRESSING THE RELEASE BUTTON) I DONT BELIEVE THIS IS AN INTENDED SAFETY FEATURE. THIS ISSUE ... Read more
SEAT BELTS
Jun 20, 2019
Incident date: Apr 5, 2018
TL* THE CONTACT OWNS A 2011 VOLVO XC60. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT WAS RESTRAINING THE DRIVER EXTREMELY TIGHTLY. THE CONTACT STATED THAT IT WAS DIFFICULT TO ADJUST THE SEAT BELT AND THE SEAT BELT BUCKLE WAS DIFFICULT TO LOCK AND UNLOCK. VOLVO CARS GLEN COVE (79 CEDAR SWAMP RD, GL... Read more
VISIBILITY/WIPER
Apr 9, 2019
Incident date: Apr 7, 2019
DRIVER'S SIDE WINDSHIELD IS LEAKING AND BLOCKING VISIBILITY.
UNKNOWN OR OTHER
Mar 18, 2019
Incident date: Mar 4, 2019
LEAKING WINDSHIELD COMMON ON THESE MODELS. WINDSHIELD SEAL COMING LOOSE.
VISIBILITY/WIPER
Mar 18, 2019
Incident date: Mar 4, 2019
LEAKING WINDSHIELD COMMON ON THESE MODELS. WINDSHIELD SEAL COMING LOOSE.
VISIBILITY/WIPER
Jan 15, 2019
Incident date: Jan 1, 2019
THE FRONT WINDSHIELD (ORIGINAL, FACTORY) ADHESIVE HAS FAILED AND THE WINDSHIELD IS LOOSE. BESIDES THE ANNOYANCE OF WATER LEAKING IN, THIS IS A SAFETY ISSUE SINCE THE WINDSHIELD IS A STRUCTURAL COMPONENT WHICH RETAINS THE AIRBAGS AND OCCUPANTS. THIS IS APPARENTLY A FAIRLY COMMON KNOWN ISSUE WITH TH... Read more
STRUCTURE:BODY
Jan 15, 2019
Incident date: Jan 1, 2019
THE FRONT WINDSHIELD (ORIGINAL, FACTORY) ADHESIVE HAS FAILED AND THE WINDSHIELD IS LOOSE. BESIDES THE ANNOYANCE OF WATER LEAKING IN, THIS IS A SAFETY ISSUE SINCE THE WINDSHIELD IS A STRUCTURAL COMPONENT WHICH RETAINS THE AIRBAGS AND OCCUPANTS. THIS IS APPARENTLY A FAIRLY COMMON KNOWN ISSUE WITH TH... Read more
UNKNOWN OR OTHER
Dec 11, 2018
Incident date: Nov 12, 2018
WINDSHIELD THE FRONT SEAT ON THE DRIVER AND PASSENGER SIDE GETS ABOUT 2+ INCHES OF WATER ON THE FLOOR WHEN IT RAINS. THERE IS A CONSTANT DRIPPING OF WATER ON THE DRIVER'S SIDE OF THE WINDSHIELD. IT DRIPS DOWN ON THE STEERING WHEEL. IT HAS TO BE DRIPPING ELSEWHERE BECAUSE OF THE AMOUNT OF WATER T... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Jan 29, 2018
Incident date: Jan 16, 2018
ABS GOES OFF UNEXPECTEDLY WHEN BRAKING AND TURNING AND HAS GOTTEN WORST. FEAR FOR MY LIFE AS SOMEONE CAN REAR END ME AND MY CHILDREN.
SERVICE BRAKES
Jan 29, 2018
Incident date: Jan 16, 2018
ABS GOES OFF UNEXPECTEDLY WHEN BRAKING AND TURNING AND HAS GOTTEN WORST. FEAR FOR MY LIFE AS SOMEONE CAN REAR END ME AND MY CHILDREN.
AIR BAGS
May 31, 2017
Incident date: May 1, 2015
TL* THE CONTACT OWNS A 2011 VOLVO XC60. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED.... Read more
Crash
UNKNOWN OR OTHER
Apr 19, 2016
Incident date: Apr 13, 2016
LOW BATTERY ICON COMES ON.
UNKNOWN OR OTHER
Nov 6, 2015
Incident date: Oct 3, 2015
THE CAR HAS NEEDED 4 BATTERY CHANGES AND THE LAST TWO WERE IN JULY AND OCTOBER. ON ONE OCCASION THE CAR DIED AND WOULD NOT START AT ALL. ON OCTOBER 3, LIKE THE MULTIPLE TIMES BEFORE, THE LOW BATTERY SIGN CAME UP. WHEN THE CAR WAS TAKEN IN THE DEALER FINALLY FOUND THAT THERE SOFTWARE GLITCH IN TH... Read more
ELECTRICAL SYSTEM
Nov 6, 2015
Incident date: Oct 3, 2015
THE CAR HAS NEEDED 4 BATTERY CHANGES AND THE LAST TWO WERE IN JULY AND OCTOBER. ON ONE OCCASION THE CAR DIED AND WOULD NOT START AT ALL. ON OCTOBER 3, LIKE THE MULTIPLE TIMES BEFORE, THE LOW BATTERY SIGN CAME UP. WHEN THE CAR WAS TAKEN IN THE DEALER FINALLY FOUND THAT THERE SOFTWARE GLITCH IN TH... Read more
UNKNOWN OR OTHER
Aug 12, 2015
Incident date: Apr 1, 2015
THE SEAL IN THE WINDSHIELD FAILED ALLOWING WATER TO ENTER THE CABIN OF THE VEHICLE. VEHICLE WAS RETURNED TO THE DEALER AND REPAIRED UNDER AN EXTENDED WARRANTY PLAN.
STRUCTURE:BODY
Jun 21, 2015
Incident date: Jun 21, 2015
WINDSHIELD SEAL FAILED, RESULTING IN WATER LEAK. I ALSO UNDERSTAND THAT THE WINDSHIELD BONDING FAILURE MAY RESULT IN THE AIRBAGS FAILING TO FUNCTION AS THEY SHOULD.
ELECTRICAL SYSTEM
Apr 1, 2015
Incident date: Mar 29, 2015
TL* THE CONTACT OWNS A 2011 VOLVO XC60. WHILE THE VEHICLE WAS PARKED, THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAIL... Read more
AIR BAGS
Feb 3, 2015
Incident date: Jan 9, 2015
TL* THE CONTACT OWNS A 2011 VOLVO XC60. THE CONTACT STATED THAT THE SUPPLEMENTAL RESTRAINT SYSTEM WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE WARNING LIGHT WAS RESET BUT THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIG... Read more
STEERING
Nov 21, 2014
Incident date: Nov 7, 2014
I WAS ADVISED BY THE VOLVO SERVICE MANAGER THAT THE CLAMP DESIGN RESULTED IN THE CUTTING BOTH OF THE OUTER CV BOOTS THAT WAS OCCURRING OVER THE YEARS. THIS IS A DESIGN ERROR TO SEE A FAILURE LIKE THIS THAT CAN RESULT IN A LOSS OF LIFE. ONCE THE BOOT IS CUT THE GREASE CAN CATCH ON FIRE WHILE DRIVING ... Read more
ENGINE
Aug 20, 2014
Incident date: Jan 13, 2014
LOW OIL LIGHT - TWO INCIDENTS. PISTONS HAD TO BE REPLACED AND THEN ENTIRE ENGINE. BOUGHT IT BRAND NEW. DOESN'T SEEM TO BE SAFE OR RELIABLE. A VOLVO? *TR
EQUIPMENT
Jul 17, 2014
Incident date: Jul 1, 2014
2011 VOVLO XC60. CONSUMER WRITES IN REGARDS TO BLIS SYSTEM PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE HAS BEEN TO THE DEALER FIVE TIMES, TO ADDRESS THE ISSUE. THE CONSUMER BELIEVED IT WAS A SAFETY ISSUE, AS THE LIGHT INDICATORS FLASHED WHEN IN FACT THERE WAS NO VEHICLE IN HIS BLIND SPOT. *JB
ENGINE
Aug 12, 2013
Incident date: Aug 6, 2013
I WAS DRIVING ON INTERSTATE 84 IN CONNECTICUT WHEN THE LOW OIL LIGHT CAME ON. THE CAR, WHICH IS DEALER SERVICED, UNDER WARRANTY, NEEDED ALMOST 2 QUARTS OF OIL. I ADDED THE OIL AND BROUGHT IT TO THE SERVICING DEALER, WHO TOLD ME THAT THE CAR NEEDED NEW RINGS, AND THAT THEY WOULD ALSO REPLACE THE PI... Read more
ELECTRICAL SYSTEM
Jan 28, 2013
Incident date: Jan 26, 2013
WHILE DRIVING ON A LOCAL STREET THE VEHICLE WITHOUT WARNING SUDDENLY SHUT DOWN, BRAKING THE VEHICLE TO A SUDDEN STOP AND LOCKING THE STEERING WHEEL IN THE MIDDLE OF MOVING TRAFFIC. THE VEHICLE CAME TO A SUDDEN COMPLETE STOP WITHOUT DRIVER INPUT NARROWLY AVOIDING A COLLISION. VEHICLE WAS UNABLE TO S... Read more
STEERING
Jan 28, 2013
Incident date: Jan 26, 2013
WHILE DRIVING ON A LOCAL STREET THE VEHICLE WITHOUT WARNING SUDDENLY SHUT DOWN, BRAKING THE VEHICLE TO A SUDDEN STOP AND LOCKING THE STEERING WHEEL IN THE MIDDLE OF MOVING TRAFFIC. THE VEHICLE CAME TO A SUDDEN COMPLETE STOP WITHOUT DRIVER INPUT NARROWLY AVOIDING A COLLISION. VEHICLE WAS UNABLE TO S... Read more
SERVICE BRAKES
Jan 28, 2013
Incident date: Jan 26, 2013
WHILE DRIVING ON A LOCAL STREET THE VEHICLE WITHOUT WARNING SUDDENLY SHUT DOWN, BRAKING THE VEHICLE TO A SUDDEN STOP AND LOCKING THE STEERING WHEEL IN THE MIDDLE OF MOVING TRAFFIC. THE VEHICLE CAME TO A SUDDEN COMPLETE STOP WITHOUT DRIVER INPUT NARROWLY AVOIDING A COLLISION. VEHICLE WAS UNABLE TO S... Read more
FUEL/PROPULSION SYSTEM
Aug 24, 2012
Incident date: Aug 22, 2012
VEHICLE WAS COASTING INTO PARKING SPOT AND EXPERIENCED SUDDEN UNINTENDED ACCELERATION, HIT WALL. NEITHER GAS NOR BRAKE PEDAL WAS DEPRESSED AT THIS POINT AND FLOOR MATS WERE CLEAR OF PEDALS. *TR
Crash
VEHICLE SPEED CONTROL
Aug 24, 2012
Incident date: Aug 22, 2012
VEHICLE WAS COASTING INTO PARKING SPOT AND EXPERIENCED SUDDEN UNINTENDED ACCELERATION, HIT WALL. NEITHER GAS NOR BRAKE PEDAL WAS DEPRESSED AT THIS POINT AND FLOOR MATS WERE CLEAR OF PEDALS. *TR
Crash
ELECTRICAL SYSTEM
Apr 3, 2012
Incident date: Mar 29, 2012
TL* THE CONTACT OWNS A 2011 VOLVO S60. THE CONTACT STATED THAT USING THE REMOTE KEY FOB, THE VEHICLE WAS LOCKED. THE CONTACT RETURNED TO THE VEHICLE TWENTY-FIVE MINUTES LATER AND THE DOORS WERE UNLOCKED, AND THE ENGINE WAS TURNED ON. THE DEALER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE... Read more
ENGINE AND ENGINE COOLING
Apr 3, 2012
Incident date: Mar 29, 2012
TL* THE CONTACT OWNS A 2011 VOLVO S60. THE CONTACT STATED THAT USING THE REMOTE KEY FOB, THE VEHICLE WAS LOCKED. THE CONTACT RETURNED TO THE VEHICLE TWENTY-FIVE MINUTES LATER AND THE DOORS WERE UNLOCKED, AND THE ENGINE WAS TURNED ON. THE DEALER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE... Read more
POWER TRAIN
Mar 23, 2012
Incident date: Mar 22, 2012
TL* THE CONTACT OWNS A 2011 VOLVO XC60. THE CONTACT STATED THAT WHILE PARKING THE VEHICLE, THE STEERING WHEEL SEIZED WITHOUT WARNING. IN ADDITION, THE GEAR SHIFTED FROM DRIVE TO REVERSE INDEPENDENTLY AND THE VEHICLE THEN STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT REPAIR... Read more
STEERING
Mar 23, 2012
Incident date: Mar 22, 2012
TL* THE CONTACT OWNS A 2011 VOLVO XC60. THE CONTACT STATED THAT WHILE PARKING THE VEHICLE, THE STEERING WHEEL SEIZED WITHOUT WARNING. IN ADDITION, THE GEAR SHIFTED FROM DRIVE TO REVERSE INDEPENDENTLY AND THE VEHICLE THEN STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT REPAIR... Read more
SEAT BELTS
Oct 24, 2011
Incident date: Oct 18, 2011
THE SEAT BELT WARNING LIGHT DOES NOT STAY ON FOR 60 SECONDS WHEN THE SEAT BELT IS NOT FASTENED. THE DEALER SAID THAT THIS IS NORMAL FOR THE CAR. *TR
EQUIPMENT
Sep 23, 2011
Incident date: Aug 20, 2011
I PURCHASED THE THULE "DOUBLE DECKER SURFBOARD CARRIER 809" IN APRIL 2011. IT IS ADVERTISED AS HAVING A THREE BOARD CAPACITY. I USED IT AS A SINGLE SHORT BOARD CARRIER. MY BOARD IS ONLY 6' 6". IT WAS ATTACHED TO A THULE CROSS BAR SYSTEM INSTALLED ON MY 2011 XC60 3.2 VOLVO. THE REAR RACK IS DIVID... Read more
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
Sep 3, 2010
Incident date: Jun 10, 2010
TL*THE CONTACT OWNS A 2011 VOLVO XC60. SHE NOTICED THAT THE REAR VIEW MIRROR WAS TINTED SO MUCH THAT SHE COULD NOT SEE OUT OF THE REAR WINDOW. AN AUTHORIZED DEALER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS OPERATING NORMAL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5 AND THE CURREN... Read more
NHTSA Safety Ratings, 2011 VOLVO XC60
2011 Volvo XC60 SUV AWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 5 / 5 ★★★★★ |
| Frontal Crash, Driver | 5 / 5 ★★★★★ |
| Frontal Crash, Passenger | 5 / 5 ★★★★★ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 17.6% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Optional |
| Lane Departure Warning | Optional |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2011 VOLVO XC60
400 manufacturer communications from 200 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 71 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 55 |
| 110000 ELECTRICAL SYSTEM | 42 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 34 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 31 |
| 200000 WHEELS | 18 |
| 060000 ENGINE AND ENGINE COOLING | 8 |
| 353000 EQUIPMENT:ELECTRICAL | 8 |
26745.13.14
Jan 12, 2024
110000 ELECTRICAL SYSTEM
This is a Technical Journal: 12V Battery Testing Method
C00009
Jul 21, 2023
252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
C00009
Jul 21, 2023
980000 UNKNOWN OR OTHER
COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
TJ3656330
Jun 12, 2023
980000 UNKNOWN OR OTHER
Rubber cushion
TJ3658411
Mar 24, 2023
121000 EXTERIOR LIGHTING:HEADLIGHTS
Left front LED flickers after turning car off
CBR-2201
Aug 29, 2022
060000 ENGINE AND ENGINE COOLING
Engine Control Module (EMS) Software (MSW) Information a?? August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions
KC-145
Aug 29, 2022
110000 ELECTRICAL SYSTEM
Part information for AMT input shaft repair kits and the shim kit that is required for repair.
Special Tools Bu
May 12, 2022
980000 UNKNOWN OR OTHER
The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and repair methods evolve.
Service Manager
May 6, 2022
980000 UNKNOWN OR OTHER
ICUP/Google Built-In Diagnostic Operations
Service Manager
May 6, 2022
353000 EQUIPMENT:ELECTRICAL
ICUP/Google Built-In Diagnostic Operations
TJ2873930
Apr 29, 2022
200000 WHEELS
Center wheel caps, removal instruction
356EN01
Feb 9, 2022
350000 EQUIPMENT
VIDA QR Scanner Mobile App
Service Manager
Feb 3, 2022
350000 EQUIPMENT
Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
Service Manager
Feb 3, 2022
110000 ELECTRICAL SYSTEM
Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
KC-99
Oct 18, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure
KC-99
Oct 18, 2021
121000 EXTERIOR LIGHTING:HEADLIGHTS
Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure
KC-99
Oct 18, 2021
120000 EXTERIOR LIGHTING
Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure
TJ 35978 1 0
Jun 25, 2021
353000 EQUIPMENT:ELECTRICAL
New Software Products (SP) have been developed to convert a Care Key to a standard key.
SMB00-015-2021-0
May 25, 2021
110000 ELECTRICAL SYSTEM
This is a Service Manager Bulletin : Volvo Electric Vehicle Technical De-Energization Permit to Work Form
SMB88-004-2021-0
Mar 5, 2021
150000 SEAT BELTS
This is to inform you that we have procured Rebuilders Automotive Supply (RAS) to handle the returns of the recalled Front Seat Belt Fastener Pretensioner for Recall R10029. RAS has created instructions for the pretensioner shipping procedu
SMB88-004-2021-0
Mar 5, 2021
150000 SEAT BELTS
This is to inform you that we have procured Rebuilders Automotive Supply (RAS) to handle the returns of the recalled Front Seat Belt Fastener Pretensioner for Recall R10029. RAS has created instructions for the pretensioner shipping procedu
PB88-R10029-2021
Mar 1, 2021
350000 EQUIPMENT
Create PB with attached word doc.
SMB00-288-2021-0
Feb 19, 2021
350000 EQUIPMENT
Volvo?s Warranty Department tracks Retailer warranty spending by utilizing the Warranty Retailer Counseling Process (WRCP). The WRCP is used to gauge individual retailer performance on objective measures over time. By setting clear performa
SMB00-015-2020-1
Oct 21, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Service Manager Bulletin : Volvo Electric Vehicle Technical De-Energization Permit to Work Form
SMB00-015-2020-1
Oct 16, 2020
350000 EQUIPMENT
This is a Service Manager Bulletin : Volvo Electric Vehicle Technical De-Energization Permit to Work Form
ST-001-2020-09-1
Sep 18, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality
ST-001-2020-09-1
Sep 18, 2020
350000 EQUIPMENT
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality
SMB00-006-2020-0
Aug 5, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
Service Manager
Jun 23, 2020
980000 UNKNOWN OR OTHER
Battery Charger/maintainer requirement
Service Manager
Jun 23, 2020
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery Charger/maintainer requirement
SMB00-006-2020-0
Mar 31, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
SJ1000167-2020-0
Feb 1, 2020
350000 EQUIPMENT
This is a Service Journal: Coolant Filling Equipment Tool
SJ1000167-2020-0
Feb 1, 2020
060000 ENGINE AND ENGINE COOLING
This is a Service Journal: Coolant Filling Equipment Tool
ST-001-2020-01-2
Jan 30, 2020
350000 EQUIPMENT
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality
SMB00-444-2020-0
Jan 9, 2020
131000 VISIBILITY:WINDSHIELD
This is a Service Manager Bulletin: Windshield Cleaning Operation Service Interval Change. Will only be performed at 20k
SMB00-444-2020-0
Jan 9, 2020
130000 VISIBILITY
This is a Service Manager Bulletin: Windshield Cleaning Operation Service Interval Change. Will only be performed at 20k
SMB00-325-2019-1
Dec 1, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEA
SMB00-325-2019-1
Dec 1, 2019
350000 EQUIPMENT
Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEA
TJ31946.1.2-2019
Nov 19, 2019
110000 ELECTRICAL SYSTEM
This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other co
TJ31946.1.1-2019
Nov 14, 2019
110000 ELECTRICAL SYSTEM
This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other co
SMB00-006-2019-1
Nov 9, 2019
110000 ELECTRICAL SYSTEM
Software Installation Policy changes.
TJ26745.13.1-201
Nov 9, 2019
110000 ELECTRICAL SYSTEM
Effective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300). The VIDA test is still available but no longer required. For battery replacements under warranty, the code generated by the BT3300 m
SMB00-438-2019-1
Nov 9, 2019
350000 EQUIPMENT
This is a Service Manager Bulletin: Technician Skillset Requirments
TJ31543.9.0-2019
Nov 6, 2019
110000 ELECTRICAL SYSTEM
This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other veh
ST-001-2019-10-1
Oct 17, 2019
350000 EQUIPMENT
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality
TJ21965.7.0-2019
Oct 16, 2019
060000 ENGINE AND ENGINE COOLING
This is a Technical Journal: Oil in cooling system. New cleaning method developed.
TJ32169 11 0 201
Aug 28, 2019
100000 POWER TRAIN
This is a Technical Journal: rough shift at N to D or down coast from 5 to 4 then follow service. Install parts kit.
SMB00 438 2019-0
Aug 23, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Service Manager Bulletin: Technician Skillset Requirments
SMB00 108C 2019-
Aug 15, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Retailers should only use a Volvo part number on claims for items purchased directly from Volvo. Failure to follow this policy will result in claim adjustments. Warranty reimbursement rates and quantity limits for the parts listed, with the
SMB00 006 2019-0
Aug 12, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
Software Installation Policy changes.
SMB84 001 2019-0
Aug 3, 2019
131000 VISIBILITY:WINDSHIELD
This is a Service Manager Bulletin: Windshield replacement products.
TJ34740
Jul 25, 2019
060000 ENGINE AND ENGINE COOLING
4 Cylinder VEP engine: Castrol Edge Professional V 0W-20 Synthetic oil.
SMB30-001-2019-0
Jun 5, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
This is a Service Managers Bulletin: Volvo Cars is constantly developing the in-car systems and the services offered to customers, so that their cars give them the best experience possible . As of May 13th, 2019, when the software in your c
SPJ34864 2 0-201
Jun 5, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
This is a Service Product Journal: Information Notice. We process the personal data that you provide in connection with the creation of your VIDA account. The purpose of our processing is to administer your VIDA account (from registration t
SMB30-001-2019-0
May 21, 2019
110000 ELECTRICAL SYSTEM
This is a Service Managers Bulletin: Volvo Cars is constantly developing the in-car systems and the services offered to customers, so that their cars give them the best experience possible . As of May 13th, 2019, when the software in your c
SPJ3475710-2019-
May 16, 2019
350000 EQUIPMENT
This is a Service Product Journal: Unable to set SPA/CMA vehicle into programming mode - P2P
SPJ3475710-2019-
May 16, 2019
110000 ELECTRICAL SYSTEM
This is a Service Product Journal: Unable to set SPA/CMA vehicle into programming mode - P2P
PB77-006-2019-05
May 7, 2019
200000 WHEELS
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
ST-232-2019-02-2
May 7, 2019
350000 EQUIPMENT
This is a Special Tool Bulletin: Newsletter 83 Mandatory Tools
TJ3416511-2019-0
May 7, 2019
350000 EQUIPMENT
This is a Technical Journal: No VIDA communication with vehicle
TJ3416511-2019-0
May 7, 2019
110000 ELECTRICAL SYSTEM
This is a Technical Journal: No VIDA communication with vehicle
TJ29871
Apr 17, 2019
060000 ENGINE AND ENGINE COOLING
Customer may experience ?Low oil pressure light? coming on. No external leakage. High engine oil consumption may occur. Follow the instructions under ?Service?.
TJ34246
Apr 2, 2019
030000 BRAKES (PWS)
SPA Brake noise
TJ26745.13.3-201
Mar 8, 2019
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Effective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300). The VIDA test is still available but no longer required. For battery replacements under warranty, the code generated by the BT3300 m
TJ27989.6.1-2019
Feb 28, 2019
110000 ELECTRICAL SYSTEM
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Parking assist camera ( PAC ) , flickering video signal in display REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 27989 Technical Service PARTNER : ISSU
TJ26745.13.1-201
Feb 23, 2019
110000 ELECTRICAL SYSTEM
Effective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300). The VIDA test is still available but no longer required. For battery replacements under warranty, the code generated by the BT3300 m
ST-231-2019-02-1
Feb 16, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools
ST-231-2019-02-1
Feb 16, 2019
350000 EQUIPMENT
This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools
ST-231-2019-02-1
Feb 16, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools
ST-231-2019-02-1
Feb 16, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools
ST-231-2019-02-1
Feb 16, 2019
350000 EQUIPMENT
This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools
PB77-006-2019-02
Feb 14, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
PB77-006-2019-02
Feb 14, 2019
350000 EQUIPMENT
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
PB77-006-2019-02
Feb 14, 2019
200000 WHEELS
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
PB00-013-2019-02
Feb 14, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Parts Bulletin: Hazmat Return Transportation Documentation and requirements
TJ28941-4-0-2019
Feb 14, 2019
030000 BRAKES (PWS)
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be f
TJ28941-4-0-2019
Feb 14, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be f
TJ28941-4-0-2019
Feb 14, 2019
180000 VEHICLE SPEED CONTROL
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be f
PB77-006-2019-02
Feb 14, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
PB77-006-2019-02
Feb 14, 2019
200000 WHEELS
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
PB00-013-2019-02
Feb 14, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Parts Bulletin: Hazmat Return Transportation Documentation and requirements
TJ28941-4-0-2019
Feb 14, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be f
TJ28941-4-0-2019
Feb 14, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be f
SMB00-437-2019-0
Feb 13, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Service Manager Bulletin: Volvo Special Tool Warranty Coverage and Claims Process
SMB00-437-2019-0
Feb 13, 2019
350000 EQUIPMENT
This is a Service Manager Bulletin: Volvo Special Tool Warranty Coverage and Claims Process
SMB00-437-2019-0
Feb 13, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
This is a Service Manager Bulletin: Volvo Special Tool Warranty Coverage and Claims Process
SMB00-437-2019-0
Feb 13, 2019
350000 EQUIPMENT
This is a Service Manager Bulletin: Volvo Special Tool Warranty Coverage and Claims Process
TJ21965-5-0-2019
Feb 9, 2019
060000 ENGINE (PWS)
This is a Technical Journal: Oil in cooling system. New cleaning method developed.
TJ21965-5-0-2019
Feb 9, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Technical Journal: Oil in cooling system. New cleaning method developed.
TJ21965-5-0-2019
Feb 9, 2019
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
This is a Technical Journal: Oil in cooling system. New cleaning method developed.
TJ21965-5-0-2019
Feb 9, 2019
060000 ENGINE AND ENGINE COOLING
This is a Technical Journal: Oil in cooling system. New cleaning method developed.
SMB88-001A-2018-
Dec 14, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
This bulletin is a service manager bulletin. Seat Belt Extender.
SMB88-001A-2018-
Dec 14, 2018
150000 SEAT BELTS
This bulletin is a service manager bulletin. Seat Belt Extender.
SMB88-001A-2018-
Dec 14, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin is a service manager bulletin. Seat Belt Extender.
SMB88-001A-2018-
Dec 14, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
This bulletin is a service manager bulletin. Seat Belt Extender.
SMB88-001A-2018-
Dec 14, 2018
150000 SEAT BELTS
This bulletin is a service manager bulletin. Seat Belt Extender.
SMB88-001A-2018-
Dec 14, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
This bulletin is a service manager bulletin. Seat Belt Extender.
SMB88-001A-2018-
Dec 14, 2018
150000 SEAT BELTS
This bulletin is a service manager bulletin. Seat Belt Extender.
TJ34165-1-0-2018
Dec 5, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Technical Journal: No VIDA communication with vehicle
TJ34165-1-0-2018
Dec 5, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Technical Journal: No VIDA communication with vehicle
Showing 100 of 400 bulletins.
VOLVO XC60 - All Years Overview
Complete safety history for the VOLVO XC60 across all model years (2009, 2025).
68
Total Recalls
941
Total Complaints
0
Investigations
78
Reported Crashes
14
Reported Fires
1
Reported Deaths
VOLVO XC60 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.