2012 VOLVO XC60

3 recalls, 56 complaints - 384 TSBs - 5/5 safety rating

20V378000 Jun 30, 2020
SEAT BELTS:FRONT
Defect Description
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front ... Read more
Consequence
An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy
Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
308,260 vehicles affected
Manufacturer: Volvo Car USA LLC
12V101000 Mar 14, 2012
STRUCTURE:BODY
Defect Description
VOLVO IS RECALLING CERTAIN MODEL YEAR 2012 S60 AND XC60 PASSENGER VEHICLES. AN INCORRECT MIXTURE OF UNDERBODY COATING AND OVER-APPLICATION CAN RESULT IN RIGID, ICICLE-LIKE AREAS HANGING FROM VEHICLE’S UNDERCARRIAGE.
Consequence
IF THIS CONDITION EXISTS, THE UNDERBODY COATING MAY PENETRATE THE FUELS LINES AND CAUSE FUEL LEAKAGE, INCREASING THE RISK OF A FIRE.
Remedy
DEALERS WILL INSPECT THE VEHICLE UNDERCARRIAGE, AND IF EXCESSIVE UNDERBODY COATING IS FOUND IN THE FUEL LINE AREA, IT WILL BE REMOVED. IF THE INSPECTION REVEALS THAT THE FUEL LINES ARE DAMAGED, THEY WILL BE REPLACED. THE SAFETY RECALL BEGAN ON APRIL 25, 2012. OWNERS MAY CONTACT VOLVO CUSTOMER CAR... Read more
2,742 vehicles affected
Manufacturer: VOLVO CARS OF N.A. LLC.
12V075000 Feb 28, 2012
ELECTRICAL SYSTEM:WIRING
Defect Description
VOLVO IS RECALLING CERTAIN MODEL YEAR 2012 S60, XC60, S80 AND XC70 VEHICLES MANUFACTURED FROM MAY 16, 2011, THROUGH OCTOBER 6, 2011. IN THESE VEHICLES, THE WIRE HARNESS UNDER THE FRONT SEATS MAY HAVE NOT BEEN ATTACHED PROPERLY TO THE SEAT FRAME. AS A RESULT, WHEN THE SEATS ARE MOVED TO ADJUST THE ... Read more
Consequence
IN THE EVENT OF CRASH, THE FRONT AND/OR SIDE IMPACT AIR BAGS MAY DEPLOY IMPROPERLY OR NOT AT ALL, INCREASING THE RISK OF INJURY. ALSO, THE LAP BELT PRETENSIONER MAY NOT DEPLOY.
Remedy
VOLVO WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND, IF NECESSARY, SECURE THE SEAT WIRE HARNESS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 12, 2012. OWNERS MAY CONTACT VOLVO CARS AT 1-800-458-1552.
32,552 vehicles affected
Manufacturer: VOLVO CARS OF N.A. LLC.

Complaint Statistics

56 total complaints 6 crashes 1 fires 1 injuries

Top Reported Components

ComponentComplaints
VISIBILITY/WIPER18
UNKNOWN OR OTHER8
ENGINE5
STEERING4
STRUCTURE:BODY4
ELECTRICAL SYSTEM3
SEATS2
AIR BAGS2
WHEELS2
VEHICLE SPEED CONTROL1
ENGINE Jul 9, 2025
Incident date: Jul 9, 2025
The contact owns a 2013 Ford F-150. The contact stated that at the initial start, there was a loud rattling sound coming from underneath the hood of the vehicle. There were no warning lights illuminated. The first time the failure occurred, the rattling sound ceased after driving for a while. The fa... Read more
ENGINE May 31, 2024
Incident date: May 13, 2024
When the transmission went out, it shuddered so hard it broke the motor mounts. This is a serious problem and needs to be one recall list! I just had to pay $4000 to have the clutch, nigh shift levers engagement bearing and bearing support tube replaced. The dealership can almost do this car w... Read more
AIR BAGS Jan 20, 2024
Incident date: Jan 1, 2024
The airbag stopped working. The mechanic said it stopped working because of water damage in the seat. Why doesn’t Nissan inform their consumers about the airbags? I wonder if other people are experiencing the same problem.
STEERING Dec 22, 2023
Incident date: Dec 21, 2023
1, At about 12000 miles the car's windshield wipers stop working. And did not ever work again for the past several years. Wipers which was checked the motor was replaced to admission to the key was replaced and wiper still don't work. 2, About 24000 miles Was turning the vehicle around on a in... Read more
Crash Fire
SEATS May 19, 2023
Incident date: May 12, 2023
seat collapse. Available to be inspected. Unable to see over wheel or reach the acceleration and break pedals. Airbag light comes on due to the collapsed seat either cutting the airbag electrical cable, or puncturing the airbag itself. Vehicle has only been inspected by our fleet manager, our in hou... Read more
ENGINE May 19, 2023
Incident date: May 12, 2023
I’ve had 2 issues with the thermostat going bad. The official part is called the water outlet assembly that includes the thermostat. I’ve also had several others tell me they have had this issue.
SEATS May 19, 2023
Incident date: May 12, 2023
seat collapse. Available to be inspected. Unable to see over wheel or reach the acceleration and break pedals. Airbag light comes on due to the collapsed seat either cutting the airbag electrical cable, or puncturing the airbag itself. Vehicle has only been inspected by our fleet manager, our in hou... Read more
ELECTRICAL SYSTEM Nov 14, 2022
Incident date: Oct 12, 2022
On October 12, 2022 while driving home from the Schar Cancer Center in Fairfax, my 2012 Volvo XC60 experienced an end of life event. My check engine light came on when I entered my neighborhood. The car began sputtering and the gas pedal was delayed and at times, unresponsive. I was able to make it ... Read more
UNKNOWN OR OTHER Oct 8, 2022
Incident date: Oct 8, 2022
A faulty radiator anti-tamper device caused loss of communication to the engine control computer. The check engine light turns on and “charging failure-service urgent” message pops up during driving. Which cause the drivers worry even panic. I talked to local dealer several times. I was told to ... Read more
ENGINE Aug 15, 2022
Incident date: Aug 15, 2022
"Failure Charging" warning advisory light came on the dashboard. This problem has been going on for the whole ten years I have owned this vehicle. I am the original owner of this Volvo and had some engine warning on the dashboard since the first month. I took vehicle in to the Culver City Volvo for ... Read more
VISIBILITY/WIPER Jul 21, 2022
Incident date: Jul 21, 2022
The front windshield was not properly sealed during manufacturing and is now leaking when it rains. Water drips down the inside of the windshield in front of the driver resulting in distraction and poor visibility. I also fear that in an accident the windshield would not perform as it should and wou... Read more
UNKNOWN OR OTHER Jul 13, 2022
Incident date: Jul 13, 2022
Lately my vehicle has been shutting off power when I hard right turn during parking everything shut off then I have to restart it again, but the scary part was what happened this morning I was driving on interstate and as I was charging lanes it almost powered off again but it picked up.
VISIBILITY:WINDSHIELD Jun 2, 2022
Incident date: Jan 15, 2022
The windshield was not sealed properly during manufacturing because of a problem with the sealant used. This has caused a leak from the windshield on both the driver and passenger side from the top of the windshield when it rains. This creates lowered visibility when driving with water on the inside... Read more
VISIBILITY/WIPER May 5, 2022
Incident date: May 5, 2022
Manufacturers original windshield began leaking. On inspection windshield is not properly bonded or adhered to vehicle body and is able to be pushed off the body of the vehicle with little pressure from the inside of the cabin. Windshield repair company advised me to look for a recall notice they we... Read more
VISIBILITY/WIPER Mar 29, 2022
Incident date: Mar 1, 2022
Original front windshield separating from frame of car. Leaking water during rain / melting snow. In cold weather forms ICE/FROST on INTERIOR posing visibility hazard! Autobody worker showed me how the windshield MOVED when he pushed on it with nothing more than his hand - warned me this is also a ... Read more
VISIBILITY/WIPER Mar 26, 2022
Incident date: Mar 14, 2022
Our 2012 Volvo XC60 has a problem with the seal along the top of the windshield, which allows water into the interior of the car. It can end up dripping onto my lap while driving, which is distracting and a potential safety issue, and it also can obstruct visibility as water runs down the inside of... Read more
VISIBILITY/WIPER Jan 7, 2022
Incident date: Dec 29, 2021
During heavy rains and movement there is water leaking into the vehicle along the top drivers inside of the windshield. It also drips onto the steering wheel which often startles me while actively driving. The windshield has no cracks and is the original windshield.
UNKNOWN OR OTHER Dec 29, 2021
Incident date: Nov 24, 2021
There is a steady leak in the top left (driver side) of the windshield. Heard from the Tom Wood service and collision department that this is a common problem with these vehicles.
VISIBILITY/WIPER Dec 16, 2021
Incident date: Jul 1, 2020
When it rains or I go through the car wash the windshield leaks water that runs down the inside of the glass and has stained the headliner
VISIBILITY/WIPER Aug 14, 2021
Incident date: Aug 14, 2021
When it rains or when getting a car wash, the windshield leaks water into car.
STRUCTURE:BODY Aug 13, 2021
Incident date: Jun 1, 2020
The rain water leaking through windshield. It could cause rust in the frame, then cause the failure of whole structure. I checked the Volvo forums, seems there are many Volvo owners have similar issues. I owned other cars, it’s the first time I had leaking water through perimeter of windshield.
VISIBILITY/WIPER Aug 6, 2021
Incident date: May 7, 2021
My volvo windshield started leaking from the top seal. When it rains water runs down the entire inside of the front windshield.
STRUCTURE:BODY Jun 27, 2021
Incident date: Jun 5, 2021
My left front door failed to open using the outside handle. I have tried unsuccessfully to fix the problem by removing the inside door panel, the door window, and the surrounding hardware and electrical components. I contend that this is a safety hazard because a)a rescuer would fail to get the dr... Read more
VISIBILITY/WIPER Jun 2, 2021
Incident date: Apr 10, 2021
Windshield seal failed causing water to leak into car
VISIBILITY/WIPER Dec 26, 2020
Incident date: Jan 1, 2019
SEVERE INTERIOR WATER LEAK FROM TOP OF WINDSHIELD WHENEVER IT RAINS, DURING A CARWASH, ETC. - CREATING VISIBILITY PROBLEMS FOR THE DRIVER & A RESULTING SAFETY HAZARD SINCE THE WINDSHIELD IS NOT SUITABLY SEALED. THE VEHICLE HAS BEEN GARAGE PARKED, NEVER BEEN IN ANY TYPE OF COLLISION, AND NEVER BEEN D... Read more
UNKNOWN OR OTHER Dec 10, 2020
Incident date: Dec 10, 2020
THE FUEL GAUGE SHOWS NO FUEL EVEN WHEN FULL OR AT TIMES SHOWS ABOUT 1/3 FULL EVEN WHEN FULL. AND DOES NOT DECREASE - ALLOWING FOR POSSIBLE RUNNING OUT OF GAS- CAUSING A ROAD HAZARD
FUEL/PROPULSION SYSTEM Dec 10, 2020
Incident date: Dec 10, 2020
THE FUEL GAUGE SHOWS NO FUEL EVEN WHEN FULL OR AT TIMES SHOWS ABOUT 1/3 FULL EVEN WHEN FULL. AND DOES NOT DECREASE - ALLOWING FOR POSSIBLE RUNNING OUT OF GAS- CAUSING A ROAD HAZARD
VISIBILITY/WIPER Dec 2, 2020
Incident date: Nov 12, 2020
WINDSHIELD SEALING PROBLEM. WATER IS LEAKING THRU TOP OF THE WINDSHIELD.
ELECTRICAL SYSTEM:SOFTWARE Oct 19, 2020
Incident date: Oct 19, 2020
2012 VOLVO XC60. CONSUMER WRITES IN REGARDS TO SOFTWARE PATCH. *LD THE CONSUMER STATED THE XM RADIO DRAINED THE VEHICLE'S BATTERY. THE COSUMER REQUESTED TO HAVE THE SOFTWARED UPDATE PERFORMED FOR FREE. THE DEALER DECLINED. *JS
VISIBILITY/WIPER Jul 21, 2020
Incident date: Jul 17, 2020
THE VEHICLE'S WINDSHIELD HAS BEEN LEAKING WATER THROUGH THE TOP OF THE DASHBOARD. WHEN IT RAINS, THE WINDSHIELD LEAKS ALL OVER. I HAVE BEEN FOLLOWING FORUMS AND IT IS A COMMON PROBLEM IN THIS PARTICULAR MODEL OF VOLVO BUT HAS NOT BEEN A RECALL. IF THIS CONTINUES I'M AFRAID SOMEONE DRIVING COULD LOOS... Read more
VISIBILITY/WIPER Jan 15, 2020
Incident date: Feb 1, 2017
I BOUGHT MY XC60 IN 2012 FROM GERALD JONES VOLVO IN EVANS, GA. APPROXIMATELY IN 2017 MY WIFE NOTICE WATER COMING INSIDE THE CAR FROM THE WINDSHIELD ON THE DRIVER'S SIDE. AT THAT TIME, I HAD THE DEALERSHIP LOOK AT THE WINDSHIELD AND SUNROOF. THEY FOUND NOTHING WRONG. THE WATER CONTINUED TO LEAK I... Read more
UNKNOWN OR OTHER Dec 16, 2019
Incident date: Sep 1, 2019
DURING RAIN, THE DRIVER'S SIDE OF THE WINDSHIELD LEAKS. WITH RESEARCH OF THE ISSUE, MANY PEOPLE HAVE COMPLAINED. THE PROBLEM IS PRESENT DUE TO A PRIMER ON THE GLASS THAT IS FAILING. THIS BLACK PRIMER IS APPLIED IN A THIN LAYER TO THE WINDSHIELD. THE ADHESIVE BEING USED BY VOLVO, REQUIRES THIS PRIMER... Read more
UNKNOWN OR OTHER Dec 16, 2019
Incident date: Dec 14, 2019
OVER A PERIOD OF THE LAST 45 DAYS ON TWO SEPARATE OCCASIONS,IN RAIN, AT HIGHWAY SPEED OF 55MPH+, THE OVERALL PERFORMANCE OF THE DRIVER INPUTS FAILED TO FUNCTION. WHEN DRIVING, TURNING THE WHEEL TO LEFT/RIGHT TO CHANGE LANES OR PULL TO THE SLOW LANE; MADE THE CAR FEEL AS IT WANTED TO SPIN OUT UNCONTR... Read more
STEERING Dec 16, 2019
Incident date: Dec 14, 2019
OVER A PERIOD OF THE LAST 45 DAYS ON TWO SEPARATE OCCASIONS,IN RAIN, AT HIGHWAY SPEED OF 55MPH+, THE OVERALL PERFORMANCE OF THE DRIVER INPUTS FAILED TO FUNCTION. WHEN DRIVING, TURNING THE WHEEL TO LEFT/RIGHT TO CHANGE LANES OR PULL TO THE SLOW LANE; MADE THE CAR FEEL AS IT WANTED TO SPIN OUT UNCONTR... Read more
ELECTRONIC STABILITY CONTROL (ESC) Dec 16, 2019
Incident date: Dec 14, 2019
OVER A PERIOD OF THE LAST 45 DAYS ON TWO SEPARATE OCCASIONS,IN RAIN, AT HIGHWAY SPEED OF 55MPH+, THE OVERALL PERFORMANCE OF THE DRIVER INPUTS FAILED TO FUNCTION. WHEN DRIVING, TURNING THE WHEEL TO LEFT/RIGHT TO CHANGE LANES OR PULL TO THE SLOW LANE; MADE THE CAR FEEL AS IT WANTED TO SPIN OUT UNCONTR... Read more
VISIBILITY/WIPER Sep 26, 2019
Incident date: Sep 1, 2019
I HAVE A 2012 VOLVO XC60 WITH AN ADHESIVE FAILURE AT THE TOP OF THE WINDSHIELD THAT IS APPARENTLY CAUSED BY A MANUFACTURING DEFECT THAT VOLVO HAS YET TO TAKE RESPONSIBILITY FOR REPAIRING AT THEIR DEALERSHIPS. THIS IS A SAFETY HAZARD. ACCORDING TO VOLVO: "THE WINDSHIELD IS ONE OF THE MOST IMPORTA... Read more
VISIBILITY Apr 23, 2019
Incident date: Feb 1, 2019
TL* THE CONTACT OWNS A 2012 VOLVO XC60. WHILE OPERATING THE VEHICLE IN THE RAIN, WATER LEAKED FROM THE DRIVER'S SIDE WINDSHIELD AND MADE CONTACT WITH THE DRIVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 98,000. THE VIN WA... Read more
VISIBILITY/WIPER Mar 18, 2019
Incident date: Jan 2, 2018
WATER DRIPS FROM TOP OF WINDSHIELD INTO CAR AS FAST AS IT COMES DOWN. DRAINS INTO LIGHTS FIXTURES AS WELL AS GEARS AND WHEEL. FOGGED UP GLASS ON HIGHWAY CAUSING SERIOUS SAFETY CONCERN. IN WINTER CAUSED GEARS TO FREEZE IN PARK. WATER POOLED IN BOTTOM OF CAR AND IN LIGHT FIXTURES. WATER IN SUNROOF CON... Read more
ELECTRICAL SYSTEM Mar 18, 2019
Incident date: Jan 2, 2018
WATER DRIPS FROM TOP OF WINDSHIELD INTO CAR AS FAST AS IT COMES DOWN. DRAINS INTO LIGHTS FIXTURES AS WELL AS GEARS AND WHEEL. FOGGED UP GLASS ON HIGHWAY CAUSING SERIOUS SAFETY CONCERN. IN WINTER CAUSED GEARS TO FREEZE IN PARK. WATER POOLED IN BOTTOM OF CAR AND IN LIGHT FIXTURES. WATER IN SUNROOF CON... Read more
VISIBILITY/WIPER Mar 11, 2019
Incident date: Mar 11, 2019
THE FRONT WINDSCREEN / WINDSHIELD BONDING HAD FAILED WITHIN THE FIRST COUPLE OF YEARS OF OWNERSHIP OF THE VEHICLE. THIS WAS NOT KNOWN AT THE TIME, MISDIAGNOSED BY THE MANUFACTURER, AND ONLY RECENTLY IDENTIFIED BY A 3RD PARTY. THIS IS APPARENTLY A COMMON ISSUE ENCOUNTERED AND HAS LED TO, ACCORDING TO... Read more
STRUCTURE:BODY Jan 4, 2019
Incident date: Dec 15, 2018
MY WINDSHIELD STARTED LEAKING ON THE DRIVER SIDE DURING A HEAVY RAIN STORM. WATER WAS DRIPPING IN STREAMS AND IMPEDED VISIBILITY. I HAD IT EVALUATED AND THERE IS A BREAK IN THE FACTORY SEAL. THE WINDSHIELD IS ORIGINAL EQUIPMENT. THE VEHICLE HAS NOT BEEN IN ANY ACCIDENTS OR HAD ANY INJURIES. I SEE T... Read more
WHEELS Oct 12, 2018
Incident date: Oct 11, 2018
MY ISSUE IS RELATED TO THE CONSTANT CORROSION PROBLEMS ON TPS THAT LEAD TO MULTIPLE REPLACEMENTS ON MY VEHICLE. IT WAS DISCOVERED DURING SEMI ANNUAL CHANGEOVER OF WINTER AND SUMMER TIRES, WHERE ONE OF THE WHEELS AND TIRES DEFLATED DUE TO CORROSION OF THE TPS. COSTLY PART THAT IS LIKELY DEFECTIVE I... Read more
VISIBILITY/WIPER Feb 20, 2018
Incident date: Feb 20, 2018
WATER LEAKING INTO INTERIOR FROM WINDSHIELD. I'VE TAKEN IT TO THE VOLVO DEALERSHIP AND THEY WON'T FIX IT DUE TO BEING OUT OF WARRANTY. SAFELITE WANTS $350-$800 TO RESEAL OR REPLACE THE WINDSHIELD. THE LEAK IS MAKING IT DANGEROUS TO DRIVE IN WET WEATHER AS IT DRIPS ONTO THE STEERING WHEEL AND ONTO TH... Read more
VISIBILITY/WIPER Oct 9, 2017
Incident date: Oct 9, 2017
ADHESIVE FAILURE TO THE WINSHIELD GLASS SURFACE
WHEELS Oct 20, 2016
Incident date: Oct 14, 2016
THE AXLES ARE ALREADY NEEDING TO BE REPLACED ON THE FRONT WHEELS. THERE IS ONLY 68,000 MILES ON THEM. THE AUTO SHOP SAYS IT'S TOO EARLY FOR THAT TO BE HAPPENING. NOT TO MENTION THERE IS A WHOPPING PRICE TAG FOR THE PARTS!!
UNKNOWN OR OTHER Jan 6, 2016
Incident date: Dec 19, 2015
I WAS IN AN ACCIDENT DRIVING ON A HIGHWAY DRIVING MY VOLVO XC60. I WAS TRAVELING AT APPROX 100KM/H AND RAN INTO THE BACK OF A SEMI THAT WAS TRAVELING AT AN APPROX SPEED OF 80KM/H. THE IMPACT WAS IN THE RIGHT FRONT (PASSENGER) SIDE OF MY XC-60 AND THE LEFT REAR OF THE SEMI. THE AIRBAGS FAILED TO DE... Read more
Crash
STRUCTURE:BODY Jan 6, 2016
Incident date: Dec 19, 2015
I WAS IN AN ACCIDENT DRIVING ON A HIGHWAY DRIVING MY VOLVO XC60. I WAS TRAVELING AT APPROX 100KM/H AND RAN INTO THE BACK OF A SEMI THAT WAS TRAVELING AT AN APPROX SPEED OF 80KM/H. THE IMPACT WAS IN THE RIGHT FRONT (PASSENGER) SIDE OF MY XC-60 AND THE LEFT REAR OF THE SEMI. THE AIRBAGS FAILED TO DE... Read more
Crash
AIR BAGS Jan 6, 2016
Incident date: Dec 19, 2015
I WAS IN AN ACCIDENT DRIVING ON A HIGHWAY DRIVING MY VOLVO XC60. I WAS TRAVELING AT APPROX 100KM/H AND RAN INTO THE BACK OF A SEMI THAT WAS TRAVELING AT AN APPROX SPEED OF 80KM/H. THE IMPACT WAS IN THE RIGHT FRONT (PASSENGER) SIDE OF MY XC-60 AND THE LEFT REAR OF THE SEMI. THE AIRBAGS FAILED TO DE... Read more
Crash
ENGINE Dec 12, 2015
Incident date: Jun 1, 2015
THE CAR USES AN EXCESSIVE AMOUNT OF ENGINE OIL. CHECK OIL LIGHT COMES ON WILL DRIVING CAUSING A POTENTIAL SAFETY HAZARD WHILE I FIND A SAFE LOCATION TO STOP AND ADD ENGINE OIL.
STEERING Jun 19, 2015
Incident date: Jun 18, 2015
LAST EVENING WHEN TURNING A CORNER MY FINGER WAS CUT BY THE METAL PORTION OF THE STEERING WHEEL. WHEN I GOT HOME, I NOTICED THAT AT THE "6 O'CLOCK" POSITION THERE WAS SHARP METAL THAT HAS COME LOOSE AND THAT IS WHAT CUT MY FINGER. I DID SOME RESEARCH AND THIS IS A COMMON PROBLEM WITH THIS CA... Read more
1 injured

Showing 50 of 56 complaints.

NHTSA Safety Ratings, 2012 VOLVO XC60

2012 Volvo XC60 SUV AWD

CategoryRating
Overall Rating 5 / 5 ★★★★★
Frontal Crash 5 / 5 ★★★★★
Frontal Crash, Driver 5 / 5 ★★★★★
Frontal Crash, Passenger 5 / 5 ★★★★★
Side Crash 5 / 5 ★★★★★
Side Crash, Driver 5 / 5 ★★★★★
Side Crash, Passenger 5 / 5 ★★★★★
Rollover 4 / 5 ★★★★☆
Rollover Risk 17.6%

Safety Technology

FeatureStatus
Electronic Stability ControlStandard
Forward Collision WarningOptional
Lane Departure WarningOptional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2012 VOLVO XC60

384 manufacturer communications from 187 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
350000 EQUIPMENT73
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL55
110000 ELECTRICAL SYSTEM43
356000 EQUIPMENT ADAPTIVE/MOBILITY35
118000 ELECTRICAL SYSTEM:SOFTWARE29
200000 WHEELS18
160000 STRUCTURE8
060000 ENGINE AND ENGINE COOLING7
26745.13.14 Jan 12, 2024
110000 ELECTRICAL SYSTEM
This is a Technical Journal: 12V Battery Testing Method
C00009 Jul 21, 2023
252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
C00009 Jul 21, 2023
980000 UNKNOWN OR OTHER
COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
TJ3656330 Jun 12, 2023
980000 UNKNOWN OR OTHER
Rubber cushion
TJ3658411 Mar 24, 2023
121000 EXTERIOR LIGHTING:HEADLIGHTS
Left front LED flickers after turning car off
SMB00-108C Sep 14, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Expendable Items Parts List.
CBR-2201 Aug 29, 2022
060000 ENGINE AND ENGINE COOLING
Engine Control Module (EMS) Software (MSW) Information a?? August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions
KC-145 Aug 29, 2022
110000 ELECTRICAL SYSTEM
Part information for AMT input shaft repair kits and the shim kit that is required for repair.
Special Tools Bu May 12, 2022
980000 UNKNOWN OR OTHER
The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and repair methods evolve.
Service Manager May 6, 2022
980000 UNKNOWN OR OTHER
ICUP/Google Built-In Diagnostic Operations
Service Manager May 6, 2022
353000 EQUIPMENT:ELECTRICAL
ICUP/Google Built-In Diagnostic Operations
TJ2873930 Apr 29, 2022
200000 WHEELS
Center wheel caps, removal instruction
356EN01 Feb 9, 2022
350000 EQUIPMENT
VIDA QR Scanner Mobile App
Service Manager Feb 3, 2022
350000 EQUIPMENT
Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
Service Manager Feb 3, 2022
110000 ELECTRICAL SYSTEM
Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
KC-99 Oct 18, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure
KC-99 Oct 18, 2021
121000 EXTERIOR LIGHTING:HEADLIGHTS
Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure
KC-99 Oct 18, 2021
120000 EXTERIOR LIGHTING
Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure
TJ 35978 1 0 Jun 25, 2021
353000 EQUIPMENT:ELECTRICAL
New Software Products (SP) have been developed to convert a Care Key to a standard key.
SMB00-015-2021-0 May 25, 2021
110000 ELECTRICAL SYSTEM
This is a Service Manager Bulletin : Volvo Electric Vehicle Technical De-Energization Permit to Work Form
SMB88-004-2021-0 Mar 5, 2021
150000 SEAT BELTS
This is to inform you that we have procured Rebuilders Automotive Supply (RAS) to handle the returns of the recalled Front Seat Belt Fastener Pretensioner for Recall R10029. RAS has created instructions for the pretensioner shipping procedu
SMB88-004-2021-0 Mar 5, 2021
150000 SEAT BELTS
This is to inform you that we have procured Rebuilders Automotive Supply (RAS) to handle the returns of the recalled Front Seat Belt Fastener Pretensioner for Recall R10029. RAS has created instructions for the pretensioner shipping procedu
PB88-R10029-2021 Mar 1, 2021
350000 EQUIPMENT
Create PB with attached word doc.
SMB00-288-2021-0 Feb 19, 2021
350000 EQUIPMENT
Volvo?s Warranty Department tracks Retailer warranty spending by utilizing the Warranty Retailer Counseling Process (WRCP). The WRCP is used to gauge individual retailer performance on objective measures over time. By setting clear performa
SMB00-015-2020-1 Oct 21, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Service Manager Bulletin : Volvo Electric Vehicle Technical De-Energization Permit to Work Form
SMB00-015-2020-1 Oct 16, 2020
350000 EQUIPMENT
This is a Service Manager Bulletin : Volvo Electric Vehicle Technical De-Energization Permit to Work Form
ST-001-2020-09-1 Sep 18, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality
ST-001-2020-09-1 Sep 18, 2020
350000 EQUIPMENT
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality
SMB00-006-2020-0 Aug 5, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
Service Manager Jun 23, 2020
980000 UNKNOWN OR OTHER
Battery Charger/maintainer requirement
Service Manager Jun 23, 2020
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery Charger/maintainer requirement
SMB00-006-2020-0 Mar 31, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
SJ1000167-2020-0 Feb 1, 2020
350000 EQUIPMENT
This is a Service Journal: Coolant Filling Equipment Tool
SJ1000167-2020-0 Feb 1, 2020
060000 ENGINE AND ENGINE COOLING
This is a Service Journal: Coolant Filling Equipment Tool
ST-001-2020-01-2 Jan 30, 2020
350000 EQUIPMENT
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality
SMB00-444-2020-0 Jan 9, 2020
131000 VISIBILITY:WINDSHIELD
This is a Service Manager Bulletin: Windshield Cleaning Operation Service Interval Change. Will only be performed at 20k
SMB00-444-2020-0 Jan 9, 2020
130000 VISIBILITY
This is a Service Manager Bulletin: Windshield Cleaning Operation Service Interval Change. Will only be performed at 20k
SMB00-325-2019-1 Dec 1, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEA
SMB00-325-2019-1 Dec 1, 2019
350000 EQUIPMENT
Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEA
TJ31946.1.2-2019 Nov 19, 2019
110000 ELECTRICAL SYSTEM
This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other co
TJ31946.1.1-2019 Nov 14, 2019
110000 ELECTRICAL SYSTEM
This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other co
SMB00-006-2019-1 Nov 9, 2019
110000 ELECTRICAL SYSTEM
Software Installation Policy changes.
TJ26745.13.1-201 Nov 9, 2019
110000 ELECTRICAL SYSTEM
Effective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300). The VIDA test is still available but no longer required. For battery replacements under warranty, the code generated by the BT3300 m
SMB00-438-2019-1 Nov 9, 2019
350000 EQUIPMENT
This is a Service Manager Bulletin: Technician Skillset Requirments
TJ31543.9.0-2019 Nov 6, 2019
110000 ELECTRICAL SYSTEM
This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other veh
ST-001-2019-10-1 Oct 17, 2019
350000 EQUIPMENT
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality
TJ21965.7.0-2019 Oct 16, 2019
060000 ENGINE AND ENGINE COOLING
This is a Technical Journal: Oil in cooling system. New cleaning method developed.
TJ32169 11 0 201 Aug 28, 2019
100000 POWER TRAIN
This is a Technical Journal: rough shift at N to D or down coast from 5 to 4 then follow service. Install parts kit.
SMB00 438 2019-0 Aug 23, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Service Manager Bulletin: Technician Skillset Requirments
SMB00 108C 2019- Aug 15, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Retailers should only use a Volvo part number on claims for items purchased directly from Volvo. Failure to follow this policy will result in claim adjustments. Warranty reimbursement rates and quantity limits for the parts listed, with the
SMB00 006 2019-0 Aug 12, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
Software Installation Policy changes.
SMB84 001 2019-0 Aug 3, 2019
131000 VISIBILITY:WINDSHIELD
This is a Service Manager Bulletin: Windshield replacement products.
TJ34740 Jul 25, 2019
060000 ENGINE AND ENGINE COOLING
4 Cylinder VEP engine: Castrol Edge Professional V 0W-20 Synthetic oil.
SMB30-001-2019-0 Jun 5, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
This is a Service Managers Bulletin: Volvo Cars is constantly developing the in-car systems and the services offered to customers, so that their cars give them the best experience possible . As of May 13th, 2019, when the software in your c
SPJ34864 2 0-201 Jun 5, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
This is a Service Product Journal: Information Notice. We process the personal data that you provide in connection with the creation of your VIDA account. The purpose of our processing is to administer your VIDA account (from registration t
SMB30-001-2019-0 May 21, 2019
110000 ELECTRICAL SYSTEM
This is a Service Managers Bulletin: Volvo Cars is constantly developing the in-car systems and the services offered to customers, so that their cars give them the best experience possible . As of May 13th, 2019, when the software in your c
SPJ3475710-2019- May 16, 2019
110000 ELECTRICAL SYSTEM
This is a Service Product Journal: Unable to set SPA/CMA vehicle into programming mode - P2P
SPJ3475710-2019- May 16, 2019
350000 EQUIPMENT
This is a Service Product Journal: Unable to set SPA/CMA vehicle into programming mode - P2P
PB77-006-2019-05 May 7, 2019
200000 WHEELS
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
ST-232-2019-02-2 May 7, 2019
350000 EQUIPMENT
This is a Special Tool Bulletin: Newsletter 83 Mandatory Tools
TJ3416511-2019-0 May 7, 2019
350000 EQUIPMENT
This is a Technical Journal: No VIDA communication with vehicle
TJ3416511-2019-0 May 7, 2019
110000 ELECTRICAL SYSTEM
This is a Technical Journal: No VIDA communication with vehicle
TJ34246 Apr 2, 2019
030000 BRAKES (PWS)
SPA Brake noise
TJ26745.13.3-201 Mar 8, 2019
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Effective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300). The VIDA test is still available but no longer required. For battery replacements under warranty, the code generated by the BT3300 m
TJ27989.6.1-2019 Feb 28, 2019
110000 ELECTRICAL SYSTEM
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Parking assist camera ( PAC ) , flickering video signal in display REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 27989 Technical Service PARTNER : ISSU
TJ26745.13.1-201 Feb 23, 2019
110000 ELECTRICAL SYSTEM
Effective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300). The VIDA test is still available but no longer required. For battery replacements under warranty, the code generated by the BT3300 m
ST-231-2019-02-1 Feb 16, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools
ST-231-2019-02-1 Feb 16, 2019
350000 EQUIPMENT
This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools
ST-231-2019-02-1 Feb 16, 2019
350000 EQUIPMENT
This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools
ST-231-2019-02-1 Feb 16, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools
ST-231-2019-02-1 Feb 16, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools
PB77-006-2019-02 Feb 14, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
PB77-006-2019-02 Feb 14, 2019
350000 EQUIPMENT
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
PB77-006-2019-02 Feb 14, 2019
200000 WHEELS
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
PB00-013-2019-02 Feb 14, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Parts Bulletin: Hazmat Return Transportation Documentation and requirements
TJ28941-4-0-2019 Feb 14, 2019
030000 BRAKES (PWS)
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be f
TJ28941-4-0-2019 Feb 14, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be f
PB77-006-2019-02 Feb 14, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
PB77-006-2019-02 Feb 14, 2019
200000 WHEELS
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
PB00-013-2019-02 Feb 14, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Parts Bulletin: Hazmat Return Transportation Documentation and requirements
TJ28941-4-0-2019 Feb 14, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be f
TJ28941-4-0-2019 Feb 14, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be f
TJ28941-4-0-2019 Feb 14, 2019
180000 VEHICLE SPEED CONTROL
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be f
SMB00-437-2019-0 Feb 13, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
This is a Service Manager Bulletin: Volvo Special Tool Warranty Coverage and Claims Process
SMB00-437-2019-0 Feb 13, 2019
350000 EQUIPMENT
This is a Service Manager Bulletin: Volvo Special Tool Warranty Coverage and Claims Process
SMB00-437-2019-0 Feb 13, 2019
350000 EQUIPMENT
This is a Service Manager Bulletin: Volvo Special Tool Warranty Coverage and Claims Process
SMB00-437-2019-0 Feb 13, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Service Manager Bulletin: Volvo Special Tool Warranty Coverage and Claims Process
TJ21965-5-0-2019 Feb 9, 2019
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
This is a Technical Journal: Oil in cooling system. New cleaning method developed.
TJ21965-5-0-2019 Feb 9, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Technical Journal: Oil in cooling system. New cleaning method developed.
TJ21965-5-0-2019 Feb 9, 2019
060000 ENGINE (PWS)
This is a Technical Journal: Oil in cooling system. New cleaning method developed.
TJ21965-5-0-2019 Feb 9, 2019
060000 ENGINE AND ENGINE COOLING
This is a Technical Journal: Oil in cooling system. New cleaning method developed.
SMB88-001A-2018- Dec 14, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
This bulletin is a service manager bulletin. Seat Belt Extender.
SMB88-001A-2018- Dec 14, 2018
150000 SEAT BELTS
This bulletin is a service manager bulletin. Seat Belt Extender.
SMB88-001A-2018- Dec 14, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
This bulletin is a service manager bulletin. Seat Belt Extender.
SMB88-001A-2018- Dec 14, 2018
150000 SEAT BELTS
This bulletin is a service manager bulletin. Seat Belt Extender.
SMB88-001A-2018- Dec 14, 2018
150000 SEAT BELTS
This bulletin is a service manager bulletin. Seat Belt Extender.
SMB88-001A-2018- Dec 14, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin is a service manager bulletin. Seat Belt Extender.
SMB88-001A-2018- Dec 14, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
This bulletin is a service manager bulletin. Seat Belt Extender.
TJ34165-1-0-2018 Dec 5, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Technical Journal: No VIDA communication with vehicle
TJ34165-1-0-2018 Dec 5, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Technical Journal: No VIDA communication with vehicle

Showing 100 of 384 bulletins.

VOLVO XC60 - All Years Overview

Complete safety history for the VOLVO XC60 across all model years (2009, 2025).

68 Total Recalls
941 Total Complaints
0 Investigations
78 Reported Crashes
14 Reported Fires
1 Reported Deaths

VOLVO XC60 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2025 3 48 View
2024 2 37 View
2023 5 84 View
2022 6 118 View
2021 5 77 View
2020 6 29 View
2019 8 62 View
2018 5 55 View
2017 4 22 View
2016 3 46 View
2015 1 71 View
2014 2 26 View
2013 3 81 View
2012 (current) 3 56
2011 4 50 View
2010 7 79 View
2009 1 0 View

Other VOLVO Models

Model Recalls Complaints
VNL 232 176 View
VHD 192 20 View
VNM 142 13 View
VN 125 150 View
S60 122 1,657 View
XC90 113 2,165 View
V70 92 1,181 View
S80 81 1,321 View