2020 TOYOTA SIENNA

2 recalls — 46 complaints — 176 TSBs — 5/5 safety rating

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 20... Read more

Consequence

If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy

Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy par... Read more

1,525,742 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

STEERING

Defect Description

Braun Corporation (Braun) is recalling certain modified 2017-2020 Toyota Sienna vehicles. The steering shaft extensions may have been improperly manufactured, possibly causing the extensions to fracture.

Consequence

If the steering shaft extension completely fractures, it can cause a loss of steering, increasing the risk of a crash.

Remedy

Braun has notified owners, and dealers will replace the steering shaft extensions, free of charge. The recall began July 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.

595 vehicles affected

Manufacturer: Braun Corporation

Complaint Statistics

46 total complaints 1 crashes 4 fires 2 injuries

Top Reported Components

Component	Complaints
ENGINE	9
POWER TRAIN	6
FUEL/PROPULSION SYSTEM	6
ELECTRICAL SYSTEM	5
UNKNOWN OR OTHER	4
ELECTRONIC STABILITY CONTROL (ESC)	2
STEERING	2
AIR BAGS	2
FUEL SYSTEM, GASOLINE	2
EXTERIOR LIGHTING	2

Incident date: May 7, 2026

The contact owns a 2016 Honda HR-V. The contact stated that while driving at various speeds, several unknown warning lights illuminated, and the vehicle would not accelerate past approximately 35MPH while the accelerator pedal was depressed. The vehicle was towed to the same local dealer on several ... Read more

Incident date: Apr 1, 2026

My engine shut off while driving down a highway. I had to coast into an uneven, steep ditch. If someone would have been behind me, it could have caused an accident. I have the 6.2 engine and followed the recall instructions. Dealer said motor was fine and around 7,000 miles later it failed. The oil ... Read more

Incident date: Apr 1, 2026

The vehicle is a 2020 Toyota Sienna. While driving, the engine suddenly shut off without warning, creating a dangerous situation and loss of power. This occurred while transporting children, increasing the safety risk. A mechanic inspected the vehicle and diagnosed a failure of the low-pressure f... Read more

Incident date: Apr 1, 2026

Incident date: Apr 11, 2026

cable broke on sliding door and unable to open or access cabin on that side. turned off power to door and still unable to force door open making it difficult to unlatch car seat on that side. safety hazard in accident or rollover

Incident date: Oct 10, 2025

The contact owns a 2022 Jeep Wrangler. The contact stated that while driving approximately 65 MPH, the vehicle started losing motive power. The contact depressed the accelerator pedal, but the vehicle failed to respond as needed. The contact stated that the message "Performance Issue" was displayed,... Read more

Incident date: May 12, 2025

A drivetrain malfunction warning, chassis warning, auto level suspension was locked, and check engine light was on while driving on the freeway. We made it home safely and parked the BMW X5 45e inside the garage. I plugged in my charger and was not able to charge. Went to start on electric mode/hybr... Read more

Incident date: Aug 2, 2025

Engine failed for literally no reason and started smoking and Lia won’t stand by warranty either

Fire

Incident date: Aug 29, 2024

My 2022 Ford Maverick hybrid is known to have an issue with water leaking into the cabin from the cowl. This water is leaking onto the floorboards and there is some mold growing behind the electrical box. WHICH IS NOT GOOD AND IS SAFTEY AND HASZARD TO OUR HEALH TO BREATH THIS IN THIS NEED TO BE SENT... Read more

Incident date: Sep 1, 2024

The control arms on my 2017 Subaru Forester started malfunctioning at a relatively low mileage (~48K miles) and need to be replaced. This seems to be a common issue with Subaru Forester and Outback models manufactured between 2014 and 2019: - [XXX] - [XXX] - [XXX] - [XXX] There are many simila... Read more

Incident date: Aug 11, 2024

This is second time my transmission was bad in a ford

Incident date: Jun 28, 2024

I was pulling into a parking space and to stop but suddenly the vehicle just accelerated forward jumped the curve, straight through some bushes and crashed into a tree. The airbag deployed caused injuries to my right arm, head, chest contusion. Mostly passenger side front and front damages on the ve... Read more

Crash 1 injured

Incident date: Dec 20, 2023

The contact owns a 2017 Land Rover Discovery. The contact stated that rainwater was entering the vehicle and the computer system was not responding due to the water intrusion. There were no warning lights illuminated. The occupants of the vehicle were also getting wet. The vehicle was taken to the l... Read more

Incident date: Oct 10, 2023

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of tim... Read more

Incident date: Jan 4, 2024

The glue around front windshield has deteriorated and has caused major damage to my interior lights, electrical essemblys , interior damage to seats , dash board and flooring. Including the trunk seal is also deteriorated and causing the battery to stop working and has made my car non drivable.

1 injured

Incident date: Sep 1, 2022

My car had engine seized while driving on the road with no warning light prior nor other mechanical issues. When the engine seized, all mechanical powers are have lost power including brakes and power steering in which have almost caused a near accident at an early morning rushed hours. The vehicle'... Read more

Incident date: Aug 19, 2023

2011 C300 4matic Sport I'm very concerned about the front subframe after going over the invoice and everything that was replaced on the rear subframe due to a recall Mercedes issued. But wait doesn't the whole subframe have severe rust corrosion all throughout yes it does per mechanic/technician. I... Read more

Incident date: Aug 7, 2023

Received an oil change as part of normal service schedule on a 2023 Kia K5 vehicle purchased August of 2022 (from different dealership). 4 days after this service was conducted, the drain plug in the oil system of the vehicle fell out of my car, therefore draining my vehicle of the oil it needs to o... Read more

Incident date: Jul 24, 2023

Every morning the instrument panel and the radio/navigation screen are very dark. All of a sudden it will turn on. Sometimes a mile down the road and sometimes 5 miles down the road. Sometimes it never turns on. If I need to use the gps/navigation directions this is a big issue as I cannot see the s... Read more

Incident date: Jun 23, 2023

Rear backup camera works intermittently, can work or stop working at anytime. Difficult to hook up to a camper or back into a parking space, very dangerous when needed.

Incident date: Sep 25, 2022

For a month prior, there were intermittent incidents of the van shuddering and the RPM needle jumping upon ignition. Sometimes the van would have a hard time accelerating before jerking and driving normally. No issues before this started in late July and no indication when/where would occur. •Sept... Read more

Incident date: Sep 25, 2022

Incident date: Sep 15, 2022

The van has been periodically hesitating, rough idles, and when parked the rpm revs. On 9/13/22, the van was shaking, hesitating, and would not accelerate. It was undrivable and had to be towed. We took it to Toyota of Irving where they charged us $725 to flush the gas and clean the fuel injection s... Read more

Incident date: Jun 19, 2021

The contact owns a 2020 Toyota Sienna. The contact stated while driving approximately 60-65 MPH, the vehicle stalled temporarily. Several unknown warning lights were illuminated. The contact depressed the accelerator pedal and was able to continue driving. The contact later received notification of ... Read more

Incident date: Mar 4, 2022

Engine stalled in heavy traffic after full stop at red light. No warning lights. Managed to pull off the road. Still no warning lights. Turned engine off then started normally. Drove to destination normally. After about one hour parked started engine but it stumbled on and off for the next few... Read more

Incident date: Oct 14, 2021

Jack provided with vehicle failed during change of tire.

Incident date: Feb 3, 2021

Car has about 16,000 miles. When accelerating slowly from a stop, vehicle hesitates, shakes, and runs rough as it slowly progresses thru first, second, & third gears. After transmission gets in fourth gear, hesitation and roughness goes away. This issue is rapidly getting worse.

Incident date: Feb 3, 2021

Incident date: Jun 3, 2021

ON jUNE 3, 2021 I experienced a drastic loss in power and all warning light illuminated on the dash , was able to get of the highway to a safe area and vehicle ceased to function . This happened after the fuel pump recall was performed at Ed Morse Toyota in Delray Beach around February. It had been ... Read more

Fire

Incident date: Jun 3, 2021

Fire

Incident date: Jun 3, 2021

Fire

Incident date: Apr 5, 2021

TL* THE CONTACT OWNS A 2020 TOYOTA SIENNA. THE CONTACT STATED WHILE DRIVING 55 MPH, THE STEERING WHEEL WAS DIFFICULT TO STEER. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD... Read more

Incident date: Nov 16, 2020

THE FUEL PUMP NEEDS REPLACED AND HAS BEEN RECALLED. THE RECALL CAN CAUSE AN INCREASED RISK OF A CRASH. WE STILL HAVEN'T HAD THIS REPLACED IN A TIMELY MANNER AND IT'S NOT SAFE FOR MY SMALL CHILDREN.

Incident date: Oct 1, 2020

THIS VEHICLE IS OWNED BY EMORY UNIVERSITY. EMORY UNIVERSITY WAS NOTIFIED LAST YEAR (OCTOBER) THAT THE LOW PRESSURE FUEL PUMP MAY STOP OPERATING. TO DATE, THERE HAS BEEN NO REPAIR OFFERED BY TOYOTA. 2020 TOYOTA SIENNA AS SUCH EMORY UNIVERSITY WILL NOT LET US OPERATE IT UNTIL IT HAS BEEN REPAIRED.... Read more

Incident date: Feb 8, 2021

TIRE WEAR ON INSIDE OF TIRES ALL TIRES HAVE BEEN ROTATED EVERY 4K MILES NOW HAVING TO REPLACE 4 TIRES AT A COST OF $1250.00

Incident date: Dec 15, 2020

TL* THE CONTACT OWNS A 2020 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000(FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ED MORSE DELRAY TOYOTA(2800 S FEDERAL HWY, DELRAY BEACH, FL 33483) WAS CONTACTED AND IT WAS CONFIRMED THA... Read more

Incident date: Dec 23, 2020

PURCHASED RENTAL PROGRAM VEHICLE AND IMMEDIATELY HAD VEHICLE SERVICED AT THE DEALERSHIP. RECEIVED A PHONE CALL FROM SERVICE ADVISOR THAT AUTOMOTIVE TECHNICIAN HAD FOUND A MECHANICAL PROBLEM. IT WAS STATED THAT A HOSE HAD COME LOOSE/APART IN THE AXLE AND FLUID WAS LEAKING. NOW, WE HAD PURCHASED VEHI... Read more

Incident date: Aug 31, 2020

TL* THE CONTACT OWNS A 2020 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INTERMITTENTLY JERKED AND LUNGE FORWARD WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WAS NO WARNING. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SY... Read more

Incident date: Oct 18, 2020

PLEASE NOTE THAT THE TOYOTA ALL WEATHER FLOOR MATS INCLUDED WITH THE 2020 SIENNA DO NOT ALLOW THE 2ND ROW SEATS TO SLIDE BACK AND FORTH ON THE RAILS WITHOUT GETTING JAMMED ON THE MATS. MY SON WAS IN THE 3RD ROW AND THE SEAT GOT JAMMED N THE MAT AND HE COULD NOT EXIT THE VEHICLE.

Incident date: Jun 21, 2020

WHILE DRIVING ON HWY, SUDDENLY ENGINE LIGHT CAME ON. ALSO I LOST ACCELERATION. WHEN I PRESS GAS PEDAL NO RESPONSE FROM CAR. VEHICLE WAS SLOWING DOWN SO PULLED INTO GAS STATION. WHEN I STOPPED THE CAR, ENGINE LIGHT WAS STILL ON, TRACTION LIGHT CAME ON AND STEERING SYSTEM LIGHT CAME ON. ALSO ENGINE ... Read more

Incident date: Jun 21, 2020

Incident date: Aug 26, 2019

DEAR TO WHO CONCERN THIS CASE, ON AUGUST 26, 2019, I PURCHASED A BRAND NEW CAR, SIENNA, TOYOTA 2020 FROM PRINCIPLE TOYOTA ON 7370 WINCHESTER RD, MEMPHIS, TENNESSEE 38125. I DISCOVERED THAT THERE ARE MAJOR ISSUES WITH THE CAR. I WAS GUARANTEED BY THE DEALER THAT THE CAR IS IN PERFECT WORKING CO... Read more

Incident date: Aug 26, 2019

NHTSA Safety Ratings — 2020 TOYOTA SIENNA

2020 Toyota SIENNA VAN FWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash — Driver	5 / 5 ★★★★★
Frontal Crash — Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash — Driver	5 / 5 ★★★★★
Side Crash — Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	14.0%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Standard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins — 2020 TOYOTA SIENNA

176 manufacturer communications from 106 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	31
110000 ELECTRICAL SYSTEM	19
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	13
280000 BACK OVER PREVENTION	8
353000 EQUIPMENT:ELECTRICAL	7
160000 STRUCTURE	7
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)	7
356000 EQUIPMENT ADAPTIVE/MOBILITY	6

060000 ENGINE AND ENGINE COOLING

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used w

980000 UNKNOWN OR OTHER

138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS

TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair

140000 AIR BAGS

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re

180000 VEHICLE SPEED CONTROL

350000 EQUIPMENT

980000 UNKNOWN OR OTHER

TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assis

346000 COMMUNICATION:MANUFACTURER TELEMATICS

110000 ELECTRICAL SYSTEM

TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to

350000 EQUIPMENT

072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

DP: Although the high-pressure fuel pump is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for

070000 FUEL SYSTEM, GASOLINE

TSB: Some 2019 ? 2022 model year Avalon, 2018 ? 2023 model year Camry, 2017 ? 2022 model year Highlander, and 2017 ? 2020 model year Sienna vehicles equipped with a 2GR-FKS engine may exhibit a knocking noise from the vacuum pump at idle.

280000 BACK OVER PREVENTION

030000 SERVICE BRAKES, HYDRAULIC

TSB: Some 2014 ? 2020 model year Toyota vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel

350000 EQUIPMENT

030000 SERVICE BRAKES, HYDRAULIC

DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Toyota?s agreement to provide a Customer Support Program for certain 2014-2020 model year (MY) v

140000 AIR BAGS

060000 ENGINE AND ENGINE COOLING

TSB: Some 2019 ? 2022 model year Avalon, 2018 ? 2023 model year Camry, 2017 ? 2022 model year Highlander, 2017 ? 2020 model year Sienna, and 2016 ? 2023 model year Tacoma vehicles equipped with a 2GR-FKS engine may exhibit a knocking noise

070000 FUEL SYSTEM, GASOLINE

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE December 08, 2022: This bulletin is now obsolete. Please see T-SB-0106-22.

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used

140000 AIR BAGS

TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

TT: Vehicles listed above equipped with a Denso Ten radio (Entune Audio Plus or Premium Audio) may exhibit a condition in which the radio screen continues to show a Bluetooth phone call in progress after the call has ended. This condition h

063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

TT: Some 17-22MY Highlander and 17-20MY Sienna vehicles may experience a MIL ON condition with DTC(s) P042000, and/or P043000. This issue could involve deteriorated catalyst material from the bank 1 or bank 2 catalytic converter.

110000 ELECTRICAL SYSTEM

160000 STRUCTURE

TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and

160000 STRUCTURE

060000 ENGINE AND ENGINE COOLING

TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2022 model year Toyota vehicles equipped with an FKS engine

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

346000 COMMUNICATION:MANUFACTURER TELEMATICS

TT: To improve customer support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.

060000 ENGINE AND ENGINE COOLING

TT: Some 17-22MY Highlander, and 17-20MY Sienna vehicles with engine serial numbers that start with F or G may experience an engine oil leak condition from the No.2 Oil pan. This issue is currently under investigation. Please take detailed

030000 SERVICE BRAKES, HYDRAULIC

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions

060000 ENGINE (PWS)

TT: Some 2017-2022 Highlander, and 2017-2020 Sienna vehicles may experience an engine oil leak condition from the No.2 Oil pan. This issue is currently under investigation. Please take detailed pictures of the oil pan leak condition before

060000 ENGINE AND ENGINE COOLING

TT: The purpose of this Tech Tip is to provide diagnostic tips to prevent misdiagnosis of the following DTC?s and prevent repeat repairs. One or more of the Heated Oxygen Sensors (O2) or Air Fuel ratio sensor (A/F) DTCs below could set due

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

TT: When customers have a concern about a discharged battery, no start, or general battery concern, the DCA-8000 is the only appropriate tool to use for diagnosis

220000 SEATS

114000 ELECTRICAL SYSTEM:WIRING

TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year El

190000 TIRES

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom

200000 WHEELS

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

TSB: Some 2018 ? 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used w

160000 STRUCTURE

353000 EQUIPMENT:ELECTRICAL

TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio function

353000 EQUIPMENT:ELECTRICAL

TSB: Some 2018 ? 2020 model year Sienna (XLE, Limited); 2019 model year Avalon, Avalon Hybrid, Corolla Hatchback, Highlander (Platinum only), Highlander Hybrid (Platinum only), RAV4, and RAV4 Hybrid; and 2020 model year Corolla, Corolla Hyb

130000 VISIBILITY

TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environmen

270000 LANE DEPARTURE

353000 EQUIPMENT:ELECTRICAL

TT: NOTE: This document only applies to certain audio packages for the following vehicles. 2019 C-HR (Audio Plus & Premium Only) 2020 Prius (Audio Only) 2020 Prius Prime (Audio Plus Only) Head unit telematics services become inoperati

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX? Tip) is avai

353000 EQUIPMENT:ELECTRICAL

TSB: Some 2019 model year RAV4 and RAV4 Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota apps f

353000 EQUIPMENT:ELECTRICAL

TSB: Some 2018 ? 2019 model year Camry and Camry Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Abno

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE July 09, 2020: This bulletin is now obsolete. Please see T-SB-0053-21.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE July 09, 2021: This bulletin is now obsolete. Please see T-SB-0051-21.

100000 POWER TRAIN

TT: Some 2014-2021 model year vehicles equipped with Dynamic Torque Control AWD system may experience a ?Noise? or ?Abnormal Operation? condition from the rear differential front coupling. In some cases, even an ?AWD System Message? with

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL

110000 ELECTRICAL SYSTEM

TSB: Some 2019 model year Avalon and Avalon Hybrid vehicles equipped with Entune? Audio Plus (version 1002) or Entune? Premium Audio (version 1002) or earlier may exhibit one or more of the following conditions: ?Incorrect GPS date and time

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

110000 ELECTRICAL SYSTEM

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

132000 VISIBILITY:GLASS, SIDE/REAR

TSB: Some 2010 ? 2020 model year Sienna vehicles may exhibit a condition where the front door glass run on either the right-hand or left-hand side comes loose from the door channel during window operation. Follow the Repair Procedure in thi

162300 STRUCTURE:BODY:DOOR

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2021 model year Toyota vehicles equipped with an FKS engine.

140000 AIR BAGS

Toyota Safety Recall and Service Campaign - Technician Certification Requirements

030000 BRAKES (PWS)

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

220000 SEATS

TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water an

350000 EQUIPMENT

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the re

050000 PARKING BRAKE

180000 VEHICLE SPEED CONTROL

030000 SERVICE BRAKES, HYDRAULIC

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

030000 BRAKES (PWS)

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

160000 STRUCTURE

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

280100 BACK OVER PREVENTION:SOFTWARE

353640 EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE December 11, 2020: This bulletin is now obsolete. Please see T-SB-0119-20.

030000 BRAKES (PWS)

TSB: Some 2011 ? 2020 model year Sienna vehicles may exhibit a vibration/pulsation from the front brakes that can be felt in the brake pedal while lightly applying the brake pedal. Follow the Repair Procedure in this bulletin to address thi

353000 EQUIPMENT:ELECTRICAL

350000 EQUIPMENT

280000 BACK OVER PREVENTION

062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

TT: HVAC drain tube is found to be blocked/clogged.

350000 EQUIPMENT

TSB: This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 ? 2021 model year Toyota vehicles.

062400 ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP

TSB: This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 ? 2021 model year Toyota vehicles.

010000 STEERING

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

350000 EQUIPMENT

2020 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-D

356000 EQUIPMENT ADAPTIVE/MOBILITY

110000 ELECTRICAL SYSTEM

TSB: Some 2020 model year Toyota vehicles equipped with JBL amplifiers may exhibit no sound in all modes, an intermittent loud popping noise, and/or static noise coming from the speakers. Updated amplifiers are available through the exchang

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

118000 ELECTRICAL SYSTEM:SOFTWARE

Showing 100 of 176 bulletins.

NHTSA Safety Investigations — TOYOTA SIENNA

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA — Closed — Model Year: 2004

STEERING INTERMEDIATE SHAFT BINDING

ODI'S ANALYSIS OF WARRANTY DATA SHOWS THAT THE ALLEGED DEFECT HAS OCCURRED IN JUST 0.2 PERCENT OF THE SUBJECT VEHICLE POPULATION.WHEN THE ANALYSIS IS LIMITED TO SALT-BELT STATES, THE RATE IS STILL WELL BELOW ONE PERCENT OF THE POPULATION (0.4 PERCENT).IN ADDITION, TESTS CONDUCTED BY ODI AND TOYOTA H... Read more

EA — Closed — Model Year: 2004

ACCELERATOR PEDAL INTERFERENCE

IN A JUNE 25, 2008, LETTER RESPONDING TO AN INFORMATION REQUEST FROM ODI, TOYOTA PROVIDED INFORMATION ABOUT AN ACCELERATOR PEDAL INTERFERENCE INCIDENT THAT OCCURRED DURING PRODUCTION DYNAMOMETER TESTING AT THE ASSEMBLY PLANT FOR AN EARLY PRODUCTION MY 2004 SIENNA MINIVAN.THE INCIDENT WAS CAUSED BY A... Read more

PE — Closed — Model Year: 2004

STEERING INTERMEDIATE SHAFT BINDING

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION, PE08-041, TO INVESTIGATE ALLEGATIONS OF STEERING BINDING OR INCREASED STEERING EFFORT CAUSED BY CORROSION OF STEERING INTERMEDIATE UNIVERSAL JOINTS IN MODEL YEAR (MY) 2004 TOYOTA SIENNA VEHICLES.TOYOTA'S RESPONSE TO ODI'S REQ... Read more

PE — Closed — Model Year: 2004

ACCELERATOR PEDAL INTERFERENCE

IN A JUNE 25, 2008, LETTER RESPONDING TO AN INFORMATION REQUEST FROM ODI, TOYOTA REPORTED AN APRIL 2003 UNWANTED ACCELERATION INCIDENT THAT OCCURRED DURING PRODUCTION DYNAMOMETER TESTING.ACCORDING TO THE LETTER THE INCIDENT WAS CAUSED BY A MISSING RETAINING CLIP THAT ALLOWED THE CENTER CONSOLE TRIM ... Read more

EA — Closed — Model Year: 2004

UNEXPECTED CLOSING OF POWER LIFTGATE

ON MAY 30, 2008, TOYOTA INITIATED A SAFETY RECALL TO REPLACE THE LIFTGATE STRUTS IN APPROXIMATELY 196,000 MODEL YEAR 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER LIFTGATES (RECALL 08V-244).THE RECALL WILL PROVIDE THE OPPORTUNITY FOR VEHICLE OWNERS TO OBTAIN NEW STRUTS THAT ARE MORE ROBUST.BA... Read more

PE — Closed — Model Year: 2004

UNEXPECTED LIFTGATE CLOSING

THE LIFTGATE GAS STRUTS FOR THE SUBJECT VEHICLES MAY HAVE DAMAGED GAS SEALS THAT ALLOW THE LIFTGATE TO DROP UNEXPECTEDLY.THE RATES FOR COMPLAINTS, ALLEGED INJURIES AND WARRANTY CLAIMS ARE HIGHER FOR VEHICLES WITH THE POWER LIFTGATE OPTION.THE POWER LIFTGATE MAY AUTOMATICALLY POWER-CLOSE AT THE COMPL... Read more

PE — Closed — Model Year: 2004

TIRE PRESSURE WARNING SYSTEM FAILURE

ODI OPENED PE06-010 BASED ON 12 REPORTS OF ALLEGED TIRE PRESSURE WARNING SYSTEM (TPWS) FAILURE ON THE SUBJECT VEHICLES.ALL REPORTS ALLEGED THAT THE TPWS WARNING LIGHT DID NOT ILLUMINATE ON THE DRIVER INFORMATION PANEL WHEN THE TIRE PRESSURE WAS LOW OR THE TIRE WAS FLAT.IN SOME INCIDENTS, THE CONSUME... R REPORTED THAT TPWS LIGHT DID NOT ILLUMINATE WHEN THE TIRE PRESSURE IN 1 TIRE WAS AT 15-20 PSI AND THE OTHER TIRES WERE AT OR NEAR THE RECOMMENDED TIRE PRESSURE.DURING PE06-010, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.AS OF JULY 25, 2006, ODI WAS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A CRASH, AN INJURY, OR A FATALITY IN THE SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE A TIRE WAS REPORTED TO HAVE CAUGHT ON FIRE DURING THE INCIDENT.IN BOTH INCIDENTS, FIRE DAMAGE WAS LIMITED TO THE REAR PASSENGER TIRE AND TIRE WELL AND/OR SMOKE DAMAGE TO ITEMS IN THE VEHICLE.ODI'S ANALYSIS SHOWED THE FOLLOWING:(1) THE SUBJECT VEHICLES USE AN INDIRECT TPWS SYSTEM WITH P225/60R17BRIDGESTONE B380 OR DUNLOP SP SPORT 4000 DSST RUN FLAT TIRES(RFTS). (2) THERE IS A LARGE VARIABILITY IN THE PRESSURE AND DRIVING TIME ATWHICH THE TPWS WILL TRIGGER THE TPWS WARNING LIGHT TOILLUMINATE. (3) THE TPWS MAY NOT MAKE AN ACCURATE JUDGMENT UNDER A VARIETY OFROAD OR DRIVING CONDITIONS, INCLUDING IF THE VEHICLE IS DRIVENOVER 62 MPH, THE OUTSIDE TEMPERATURE IS BELOW 32 DEGREESFAHRENHEIT, THE TREAD WEAR IS UNEVEN, THE LOADING IS OVERTHE LIMIT, OR THE PRESSURE OF 2 OR MORE TIRES DROPS AT THE SAMETIME. (SEE TOYOTA'S APRIL 10, 2006 INFORMATION REQUEST RESPONSEFOR MORE DETAILS.) (4) SOME CONSUMERS REPORTED THAT THEIR TIRE PRESSURE WAS BELOW 15PSI OR EVEN AS LOW AS 0 PSI BEFORE THEY REALIZED THAT THEY HAD ATIRE PRESSURE ISSUE AND AS A RESULT HAD TO REPLACE THE TIRE. NOTE: TOYOTA STATES THAT IF THE TIRE PRESSURE DROPS TO BELOW 15PSI, THE TIRE CAN NOT BE REPAIRED. (5) IN APRIL 2006, IN RESPONSE TO REPORTS OF PREMATURE OR UNEVEN TIREWEAR, TOYOTA ISSUED A CUSTOMER SUPPORT PROGRAM TO PROVIDESUPPLEMENTAL TIRE WARRANTY COVERAGE FOR 2004-EARLY 2006 MYSIENNA VEHICLES WITH RFTS. (6) FIELD DATA AND NHTSA TESTING SHOWED THAT THE TPWS ON THE 2004-2005 MY TOYOTA SIENNA 2WD VEHICLES, WHICH USE THE SAME TPWS AS THE SUBJECT VEHICLES, BUT HAVE STANDARD TIRES, PERFORMED BETTERTHAN TPWS ON THE SUBJECT VEHICLES.DUE TO THE FOLLOWING REASONS, ODI HAS DECIDED THAT FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION IS NOT WARRANTED AT THIS TIME: (1) ONLY A VERY SMALL PERCENTAGE OF TPWS AND TIRE RELATED COMPLAINTS AND WARRANTY CLAIMS CITED THAT THE TPWS DID NOT ILLUMINATE ON THE SUBJECT VEHICLE DURING THE INCIDENT.IN THE REMAINING TIRE RELATED INCIDENTS, IT WAS NOT POSSIBLE TO DETERMINE IF THE TPWS CONTRIBUTED TO THE TIRE RELATED FAILURE. (2) ODI IS NOT AWARE OF ANY INCIDENTS THAT WERE REPORTED THATRESULTED IN THE DRIVER LOSING VEHICLE CONTROL. (3) THE FIELD DATA DID NOT ESTABLISH A RELATIONSHIP BETWEEN POORTPWS PERFORMANCE AND TIRE INCIDENTS WITH SAFETY CONSEQUENCESACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.Read more

EA — Closed — Model Year: 2004

SEATBELT MALFUNCTION

THE SHOULDER PORTION OF THE MIDDLE-ROW SEATBELT WEBBING FEEDS THROUGH AN OPENING IN THE SEATBELT BEZEL LOCATED AT THE TOP OF THE SEAT.THE BEZEL ALSO CONTAINS A CLIP THAT COVERS A NARROW SLOT IN THE BEZEL.THE CLIP MAY BECOME DISLODGED FROM USE AND ALLOW THE SEAT BELT TO BECOME STUCK IN THE NARROW SLO... Read more

PE — Closed — Model Year: 2004

SEATBELT MALFUNCTION

ODI RECEIVED TEN CONSUMER COMPLAINTS ALLEGING THAT THE MIDDLE-ROW PASSENGER SEATBELT WEBBING FREQUENTLY JAMS IN THE INTEGRATED SEATBELT GUIDE HOUSING SLOT.DURING NORMAL BODY MOVEMENT OF THE OCCUPANT, THE WEBBING JAMS IN THE SLOT DUE TO A DISLODGED COVER PLATE, THUS CAUSING EXCESS SLACK IN THE SEATBE... Read more

PE — Closed — Model Year: 2002

ENGINE COMPARTMENT FIRE

PE — Closed — Model Year: 1998

STEERING WHEEL TO RETURN TO CENTER

There is no summary currently available

TOYOTA SIENNA — All Years Overview

Complete safety history for the TOYOTA SIENNA across all model years (1998–2020).

153 Total Recalls

10,816 Total Complaints

11 Investigations

546 Reported Crashes

118 Reported Fires

11 Reported Deaths

TOYOTA SIENNA — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2020 (current)	2	46
2019	7	58	View
2018	7	84	View
2017	10	197	View
2016	5	98	View
2015	6	290	View
2014	6	207	View
2013	6	226	View
2012	9	331	View
2011	14	812	View
2010	8	227	View
2009	10	270	View
2008	9	570	View
2007	10	448	View
2006	11	1,284	View
2005	12	1,418	View
2004	10	2,588	View
2003	1	124	View
2002	1	225	View
2001	2	238	View
2000	1	459	View
1999	3	250	View
1998	3	352	View
1997	0	2	View
1996	0	3	View

Other TOYOTA Models

Model	Recalls	Complaints
TUNDRA	787	9,074	View
HIGHLANDER	677	6,756	View
RAV4	669	11,842	View
CROWN	548	141	View
TACOMA	406	10,562	View
VENZA	404	969	View
GRAND HIGHLANDER	388	332	View
PRIUS	365	15,456	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2020 TOYOTA SIENNA

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings — 2020 TOYOTA SIENNA

Safety Technology

Technical Service Bulletins — 2020 TOYOTA SIENNA

Most Affected Components

NHTSA Safety Investigations — TOYOTA SIENNA

TOYOTA SIENNA — All Years Overview

TOYOTA SIENNA — Year by Year

Other TOYOTA Models