2007 TOYOTA SIENNA

10 recalls — 50 complaints

17V657000 Oct 18, 2017
POWER TRAIN:AUTOMATIC TRANSMISSION
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2005-2007 and 2009-2010 Toyota Sienna vehicles. In the affected vehicles, due to a problem within the shift lock assembly, the shift lever may be moved out of the 'Park' position without depressing the brake pedal.
Remedy: Toyota will notify owners, and dealers will replace the shift lock solenoid and reapply the grease, free of charge. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0V. Vehicles that were previously recalled under campaign 13V-429 are not affected by this recall.
310,475 vehicles affected
16V396000 Jun 2, 2016
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
7,749 vehicles affected
14V743000 Nov 19, 2014
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
3,233 vehicles affected
14V273000 May 22, 2014
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2004-2011 Sienna vehicles originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. The affected vehicles have a spare tire carrier assembly mounted under the vehicle whose attachment cable may corrode due to high concentrations of road salt splashing onto the spare tire carrier.
Remedy: Toyota sent owners in August 2014 an interim notification to advise owners of the recall and that dealers will perform an interim remedy to remove the spare tire and relocate it to the luggage compartment, free of charge. Owners are being mailed a second letter as parts become available and dealers will replace the spare tire carrier assembly with an improved one, free of charge. The remedy campaign is being performed in phases. The first phase of the recall began July 7, 2015. Owners may contact Toyota customer service at 1-800-331-4331. NOTE: 2004-2010 Siennas subject to this recall were subject to recall campaign 10V-160 initiated in 2010. Those owners are advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles. Additionally, model year 1998-2003 Siennas were recalled as part of safety recall 10V-160. Owners of those vehicles that have not had not the remedy performed on their vehicles, should contact their Toyota dealer to schedule a free repair.
419,520 vehicles affected
13V429000 Sep 26, 2013
POWER TRAIN:AUTOMATIC TRANSMISSION
Toyota is recalling certain model year 2004-2005 Sienna vehicles manufactured January 10, 2003, through August 10, 2005; and model year 2007-2009 Sienna vehicles manufactured February 20, 2007, through December 12, 2008. In the affected vehicles, due to a problem within the shift lock solenoid, there is a possibility that the shift lever could be moved out of Park position without depressing the brake pedal.
Remedy: Toyota will mail interim notifications to owners beginning in late October 2013. When parts are available, owners will be sent a second notice and dealers will replace the shift lock solenoid, free of charge. Owners may contact Toyota at 1-800-331-4331.
614,722 vehicles affected
10V160000 Apr 20, 2010
STRUCTURE
TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.
Remedy: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
600,000 vehicles affected
10V036000 Feb 3, 2010
EQUIPMENT:OTHER:LABELS
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
153,418 vehicles affected
10V035000 Feb 3, 2010
EQUIPMENT:OTHER:LABELS
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
271,417 vehicles affected
09V234000 Jun 25, 2009
EQUIPMENT:OTHER:LABELS
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2009 SIENNA AND 2009 LEXUS GX PASSENGER VEHICLES. THE VEHICLE CAPACITY WEIGHT ON THE TIRE AND LOADING INFORMATION LABEL AND THE GVWR ON THE CERTIFICATION LABEL IS INSUFFICIENT FOR CERTAIN VEHICLES. SOME VEHICLES WERE ACCESSORIZED THROUGH VEHICLE PROCESSING CENTERS AND HAD ACCESSORIES INSTALLED THAT CAUSED THE VEHICLE TO EXCEED THE GVWR VALUE. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO 110, "TIRE SELECTION AND RIMS," AND 49 CFR PART 567.
Remedy: TOYOTA WILL NOTIFY OWNERS INSTRUCTING THEM TO RETURN THEIR VEHICLE TO A TOYOTA OR LEXUS DEALER FOR AN EXCHANGE OF THE CERTIFICATION LABEL AND THE TIRE AND LOADING INFORMATION LABEL, AN INSTALLATION OF THE LOAD CARRYING CAPACITY MODIFICATION LABEL, IF NECESSARY, AND A CORRECTION TO THE OWNER'S MANUAL. THIS REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
2,204 vehicles affected
09V223000 Jun 15, 2009
EQUIPMENT:OTHER:LABELS
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
Remedy: TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
27,080 vehicles affected
UNKNOWN OR OTHER Jul 29, 2024
Something under the hood caught on fire while I was driving with my son, and I pulled over. I was stopped at a red light when I first noticed smoke when I was looking in the rearview mirror. The gauges and lights never indicated anything was wrong, which I was looking at while the car was smoking and I was trying to find a place to pull over. There was smoke billowing up from the hood and all around and in the back of the van. By the time the fire department got the fire out, most of the front was melted. When pulling over the brakes were hardly responsive. The vehicle is at the wrecker and has not been inspected.
Fire
ENGINE Mar 31, 2023
As a result of the transmission cooler being a part of the radiator system, the transmission cooler ruptured while driving causing immediate loss of power and the engine to overheat. This malfunction also caused coolant and transmission oil to contaminate the engine compartment as well as the transmission. This is a major iengineering flaw and safety issue as I was on the interstate when it happened and was stranded on the side of the highway until help could be obtained.
UNKNOWN OR OTHER Mar 31, 2023
As a result of the transmission cooler being a part of the radiator system, the transmission cooler ruptured while driving causing immediate loss of power and the engine to overheat. This malfunction also caused coolant and transmission oil to contaminate the engine compartment as well as the transmission. This is a major iengineering flaw and safety issue as I was on the interstate when it happened and was stranded on the side of the highway until help could be obtained.
POWER TRAIN Mar 31, 2023
As a result of the transmission cooler being a part of the radiator system, the transmission cooler ruptured while driving causing immediate loss of power and the engine to overheat. This malfunction also caused coolant and transmission oil to contaminate the engine compartment as well as the transmission. This is a major iengineering flaw and safety issue as I was on the interstate when it happened and was stranded on the side of the highway until help could be obtained.
SERVICE BRAKES Jan 10, 2023
In areas where there is snow and salt, the rear steel brake lines start to rust from snow and debris that accumulates and eventually the brake lines fail leaving you without brakes.
VEHICLE SPEED CONTROL Jan 9, 2023
When the VSC light or the traction light comes on the alarm sounds and the the van brakes for me! It can be up hill or down hills, between 30mph-70mph, left or right curves. Thas happend on dry pavement, It is dangerous because the Van braking suddenly for me and dont let me accelerate.
SUSPENSION Jan 9, 2023
When the VSC light or the traction light comes on the alarm sounds and the the van brakes for me! It can be up hill or down hills, between 30mph-70mph, left or right curves. Thas happend on dry pavement, It is dangerous because the Van braking suddenly for me and dont let me accelerate.
VEHICLE SPEED CONTROL Aug 5, 2022
Slid warning light, VSC comes on randomly. Has been happening beginning at 110K miles. Taken to dealership and reported durning normal service. I worked at a Toyota dealer. Front end suspension has been rebuilt. CV shafts replaced. Rock solid. Dangerous as the VSC system engages and the slid light comes on, tire speed control engages, happens in a normal 70mph easy turn on the expressway. No codes stored. Only warning lights and VSC actions engaging for no reason.
SUSPENSION Aug 5, 2022
Slid warning light, VSC comes on randomly. Has been happening beginning at 110K miles. Taken to dealership and reported durning normal service. I worked at a Toyota dealer. Front end suspension has been rebuilt. CV shafts replaced. Rock solid. Dangerous as the VSC system engages and the slid light comes on, tire speed control engages, happens in a normal 70mph easy turn on the expressway. No codes stored. Only warning lights and VSC actions engaging for no reason.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT Dec 3, 2021
The contact owns a 2007 Toyota Sienna. The contact stated while driving 40 MPH going up a curvy road, the ABS service warning light illuminated, and the vehicle lost motive power for several seconds before independently regaining motive power. The contact stated that the failure was intermittent. The contact took the vehicle to a local dealer to be diagnosed however, the mechanic was unable to retrieve a fault code. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
ENGINE Dec 3, 2021
The contact owns a 2007 Toyota Sienna. The contact stated while driving 40 MPH going up a curvy road, the ABS service warning light illuminated, and the vehicle lost motive power for several seconds before independently regaining motive power. The contact stated that the failure was intermittent. The contact took the vehicle to a local dealer to be diagnosed however, the mechanic was unable to retrieve a fault code. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
TIRES Nov 15, 2021
I purchase these tires 07/21/2021 (215/ R16) in the amount of $387.14 from Discount tire at 875 S. Randall RD Elgin IL , after I purchase the tires TPMS- indicator dash light kept coming on i was going back to Discount tire almost 3x a week as of today date I'm losing 25% air pressure in all 4 tires Discount tire keep just putting air in and giving me the runaround about these tire's trying to get myself to buy $$$$ more of other things telling me it will help the tire's but before i purchase these tires i had NO problem with my TPMS system I let Discount tires salesperson talk me into buying new tire sensor but it did NO GOOD , it didn't HELP at all !
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS Nov 15, 2021
I purchase these tires 07/21/2021 (215/ R16) in the amount of $387.14 from Discount tire at 875 S. Randall RD Elgin IL , after I purchase the tires TPMS- indicator dash light kept coming on i was going back to Discount tire almost 3x a week as of today date I'm losing 25% air pressure in all 4 tires Discount tire keep just putting air in and giving me the runaround about these tire's trying to get myself to buy $$$$ more of other things telling me it will help the tire's but before i purchase these tires i had NO problem with my TPMS system I let Discount tires salesperson talk me into buying new tire sensor but it did NO GOOD , it didn't HELP at all !
SERVICE BRAKES Aug 29, 2021
ABS Brake Antiblock System
ENGINE Aug 10, 2021
The rubber part of the VVT-I oil line appears to worn and leaking. There is a Toyota Campaign to replace this faulty designed oil line with a full metal line, but for some reason my 2007 Toyota Sienna VIN is not showing up with this campaign. The oil will leak from the engine and cause failure. Please re-check which vehicles are impacted by this Toyota design problem in this VVT-I oil line.
UNKNOWN OR OTHER Aug 10, 2021
While driving my 2007, Toyota Sienna on a sunny afternoon, the spare tire dropped from under the vehicle. Specifically, while I was driving in the parking lot of the local international airport, I drove over a speed bump (about 5 mph) and heard a loud THUMP. When I looked in the rear view mirror, I noticed my spare tire on the road. Upon retrieval of the tire I noticed some rusty metal parts, adjacent the tire, that appeared to have been broken loose from under the car. Thankfully I was not on the highway when this happened and that no one was behind me. Someone could have been killed or seriously injured. While completing this document I learned that my vehicle was recalled for the aforementioned.
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS Jun 1, 2021
The contact owns a 2007 Toyota Sienna. The contact stated that the liftgate fell on him as he was loading items into the trunk of the vehicle. The contact moved out of the way as the liftgate proceeded to close independently without warning. The contact was unable to stop the liftgate from independently closing. The dealer was notified of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 114,000.
AIR BAGS Nov 30, 2020
LAST WEDNESDAY MORNING ANOTHER CAR REAR ENDED MY SIENNA AT HIGH SPEED AT STOP SIGN WHILE I WAS WAITING FOR MY TURN TO PROCEED. I WAS TRAVELLING WITH MY FAMILY. SIENNA GOT TOTALED DUE TO THIS. SIDE DOORS, BACK DOOR, BACK BUMPER, CARGO AND THIRD ROW SEAT AREA ALL GOT IMPACTED DUE TO THIS AND EVERYTHING CAVED INWARD BY FEW INCHES. MY ENTIRE FAMILY HAS BEEN SHAKEN TO THE CORE AND ME AND MY WIFE ARE SUFFERINGS FROM SEVERE PAIN IN BACK AND NECK SINCE THE ACCIDENT. THE CABIN WAS FILLED WILL WHITE SMOKE (POWDERY STUFF), BUT NO AIR BAGS GOT DEPLOYED (OPENED) DUE TO THE IMPACT. WE ARE LUCKY THAT WE ALL ARE STILL ALIVE SINCE WE HAD BEEN HIT FROM THE BACK AT HIGH SPEED. THE CAR HITTING US FROM THE BACK MUST BE TRAVELLING ABOVE 40 MILES AN HOUR SINCE MY FULLY LOADED SIENNA WITH 3 ADULTS AND A CHILD SKID FORWARD BY ALMOST 8-10 FEET. THIS IS A SERIOUS CONCERN THAT EVEN AFTER SUCH A HIGH IMPACT COLLISION, NONE OF THE AIR BAG OPENED. THE VEHICLE WAS STATIONARY, ON A HIGHWAY AT A STOP SIGN (RIDGE RD AND ROUTE 52 JUNCTION IN KENDALL COUNTY, IL). I HAVE ATTACHED THE POLICE REPORT AND ALSO THE REAR OF MY CAR. IT RENDERED MY CAR UNDRIVABLE AND I HAD TO GET IT TOWED TO THE GARAGE.
Crash 2 injured
ELECTRONIC STABILITY CONTROL (ESC) Oct 23, 2020
WHEN DRIVING IN PERFECTLY DRY CONDITIONS AND GOING ANYWHERE FROM 30-70 MPH ON A WINDING ROAD OR HIGHWAY, THE VSC LIGHTS WILL COME ON AND THE ALARM WILL SOUND AND YOU CAN'T ACCELERATE. IT'S VERY SCARY AND DANGEROUS BECAUSE YOU ARE NOT IN CONTROL OF THE VEHICLE. IT HAPPENS EVERY TIME WE GO FOR A DRIVE ON A WINDING ROAD OR HIGHWAY. I HAVE READ HUNDREDS OF SIMILAR COMPLAINTS FROM OTHER SIENNA OWNERS. IT'S CLEARLY A WIDESPREAD PROBLEM. TOYOTA NEEDS TO ISSUE A RECALL AS ALL THE REPAIR SHOPS WE HAVE GONE TO CANNOT FIGURE OUT HOW TO FIX THE PROBLEM.
AIR BAGS Oct 13, 2020
THE AIRBAG LIGHT ON DASH FLASHES ON AND OFF AT START OF ENGINE AND CONTINUES WHILE CAR IS RUNNING. AFTER RESEARCHING THIS PROBLEM I QUICKLY FOUND OUT THIS IS A KNOWN ISSUE WITH NUMEROUS COMPLAINTS. I ALSO UNDERSTAND THAT IF AIRBAG LIGHT IS FLASHING THAT AIRBAGS ARE NOT GOING TO DEPLOY IN EVENT OF FRONTAL IMPACT. I FEEL THIS IS SAFTY ISSUE AND THE MANUFACTURER SHOULD RECALL THESE VEHICLES.
ENGINE Sep 22, 2020
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED WHILE STOPPED AT TRAFFIC LIGHT, THE VEHICLE STALLED WITH THE BRAKE PEDAL DEPRESSED. SEVERAL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND COASTED INTO A DRIVEWAY. UPON INSPECTION, THE CONTACT DISCOVERED THAT THERE WAS NO OIL IN THE ENGINE. THE CONTACT REFILLED THE OIL HOWEVER, THE OIL IMMEDIATELY LEAKED OUT THE VEHICLE. A MECHANIC ARRIVED ON SCENE AND REPLACED AN OIL HOSE. AFTER THE HOSE WAS REPLACED, THE CONTACT HEARD AN ABNORMAL KNOCKING NOISE IN THE ENGINE. THE CONTACT TOOK THE VEHICLE TO SEVERAL INDEPENDENT MECHANICS AND WAS INFORMED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE CONTACT HAD THE VEHICLE TOWED TO SUBURBAN TOYOTA OF FARMINGTON HILLS (25000 HAGGERTY RD, FARMINGTON HILLS, MI 48335) WHO CONFIRMED THERE WAS AN ENGINE FAILURE. THE CONTACT THEN HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THE ENGINE WAS REPLACED. AFTER THE ENGINE REPLACEMENT, THE CONTACT EXPERIENCED SEVERAL TRANSMISSION ISSUES. THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE INDEPENDENTLY SHIFTED IN AND OUT OF GEAR WITHOUT WARNING. ALSO, WHILE IN REVERSE, THE VEHICLE COASTED AND JERKED UPON SLIGHT DEPRESSION OF THE ACCELERATOR PEDAL. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,300.*DT*JB
POWER TRAIN Sep 22, 2020
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED WHILE STOPPED AT TRAFFIC LIGHT, THE VEHICLE STALLED WITH THE BRAKE PEDAL DEPRESSED. SEVERAL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND COASTED INTO A DRIVEWAY. UPON INSPECTION, THE CONTACT DISCOVERED THAT THERE WAS NO OIL IN THE ENGINE. THE CONTACT REFILLED THE OIL HOWEVER, THE OIL IMMEDIATELY LEAKED OUT THE VEHICLE. A MECHANIC ARRIVED ON SCENE AND REPLACED AN OIL HOSE. AFTER THE HOSE WAS REPLACED, THE CONTACT HEARD AN ABNORMAL KNOCKING NOISE IN THE ENGINE. THE CONTACT TOOK THE VEHICLE TO SEVERAL INDEPENDENT MECHANICS AND WAS INFORMED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE CONTACT HAD THE VEHICLE TOWED TO SUBURBAN TOYOTA OF FARMINGTON HILLS (25000 HAGGERTY RD, FARMINGTON HILLS, MI 48335) WHO CONFIRMED THERE WAS AN ENGINE FAILURE. THE CONTACT THEN HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THE ENGINE WAS REPLACED. AFTER THE ENGINE REPLACEMENT, THE CONTACT EXPERIENCED SEVERAL TRANSMISSION ISSUES. THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE INDEPENDENTLY SHIFTED IN AND OUT OF GEAR WITHOUT WARNING. ALSO, WHILE IN REVERSE, THE VEHICLE COASTED AND JERKED UPON SLIGHT DEPRESSION OF THE ACCELERATOR PEDAL. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,300.*DT*JB
ELECTRONIC STABILITY CONTROL (ESC) Aug 16, 2020
AS I DRIVE ON DRY ROADS AT SPEEDS BETWEEN 35 - 65MPH, MY CAR INDICATOR LIGHTS AND ALARM SOUND OFF ABOUT VSC (VEHICLE STABILITY CONTROL) AND SLIPPERY ROAD LIGHTS ON MY DASHBOARD. MY VEHICLE'S STEERING AND BRAKING ARE AFFECTED BY IT. IT STARTS TO RATTLE THE STEERING WHEEL AND THE BRAKING PUMPS - CAUSING A REDUCTION IN SPEED AND CONTROL FOR THE DRIVER. IT CAUSED ME TO FEAR A POSSIBLE VEHICULAR ACCIDENT SO MUCH THAT I PULLED OFF THE ROAD. THE PROBLEM THEN DISAPPEARS AND DOESN'T REAPPEAR UNTIL I ENCOUNTER A SIMILAR DRIVING CONDITION. I FEAR THAT IF THIS OCCURS ON A CROWDED HIGHWAY, IT WILL CAUSE ME TO GET INTO A VEHICULAR ACCIDENT DUE TO THE ABRUPT LOSS OF CONTROL. MY MINIVAN WAS PURCHASED TO KEEP MY FAMILY 'SAFER' AND THIS EXPERIENCE IS CAUSING ME TO FEAR USING THIS VEHICLE.AFTER CONDUCTING AN INTERNET SEARCH IT APPEARS TO BE HAPPENING TO TOYOTA SIENNA VEHICLES BETWEEN MODEL YEARS 2004 - 2008. MECHANICS DON'T SEEM TO UNDERSTAND HOW TO FIX OTHER THAN RESETTING THE SENSORS; WHICH DOESN'T FIX THE PROBLEM BUT JUST DELAYS ITS REAPPEARANCE. IN ALL CASES, I EXPERIENCED THIS PROBLEM ONLY WHILE DRIVING AT SPEEDS BETWEEN 35MPH AND HIGHER. IT'S OCCURRED ON DRY AND WET ROADS, USUALLY WHILE ON A CURVED ROAD.
ENGINE Aug 3, 2020
DRIVING 55MPH ON FRWY, VAN STARTED SMOKING IN THE REAR AND OIL ON BACK OF VAN. SLOWLY DROVE SHORT DISTANCE HOME AND LIGHTS ON DASH CAME ON UPON ARRIVING HOME. OIL LEAKED ON STREET WHERE WE PARKED. HAD MOBILE MECHANIC LOOK AT IT. OIL COOLER HOSE HAD BURST. HE REPLACED IT, WE DROVE THE VAN 50 MILES ON SHORT TRIPS.WHEN ON FRWY, IT HAPPENED AGAIN ABOUT 3 WKS LATER. HAD TOWED HOME. SAME HOSE BUSTED AGAIN. LOOKED ON INTERNET SITES & FOUND SAME PROBLEM HAS OCCURRED TO MANY PEOPLE WITH SAME VAN YEAR. LONGTERM ONGOING PROBLEM. CALLED TEJAS TOYOTA IN HUMBLE, TX AND SVC MGR SAID TOYOTA OFFERED AN EXTENDED WARRANTY (KNEW THERE WAS A PROBLEM), BUT IT ENDED AT 100,000 MILES/10YRS (WE HAVE 120, 900) AND IS 2007 VAN. WE'VE ALREADY HAD IT TOWED AND FIXED TWICE. WE'RE RECOVERING FROM NEAR DEATH/COVID AFRAID TO DRIVE IT SINCE WE CAN'T TRUST IT. BASED ON INTERNET STORIES BY OTHERS WITH SAME PROBLEM, & SVC MGR AT TOYOTA OPINION, FEAR IS WARRANTED. OUR VAN WAS REPAIRED 2X W/ SAME TYPE OF INFERIOR HOSE PUT ON VAN WHEN BUILT BY A MECHANIC NOT AT TOYOTA. NONE OF US REALIZED INFERIOR PART WAS THE PROBLEM.NOW WE NEED TO REPAIR IT AGAIN WITH A "KIT" THAT TOYOTA SPECIFICALLY MADE BECAUSE THIS IS KNOWN PROBLEM AFTER WE SPENT MANY 100S OF $S REPAIRING IT USING SAME TYPE PART WHEN BUILT. WOULDN'T FIX IT WHEN I CALLED IN 2015. IT HAD TO BREAK 1ST PER TOYOTA WHEN I CHECKED ON IT IN 2015 WHEN GOT NOTICE.TOYOTA SHOULD REPAIR IT AT NO COST & REIMBURSE ME FOR THE EXPENSES I'VE ALREADY HAD. MY HUSBAND HAD COVID AND ALMOST DIED AND IT HAPPENED THE DAY AFTER HE WAS RELEASED FROM A MONTH LONG COVID HOSPITAL STAY AND AGAIN WHEN I WAS TAKING HIM TO THERAPY FOR COVID 3 WKS LATER. WE COULD HAVE HAD A ACCIDENT, BEEN INJURED, WHEN THE VAN STOPS WITH NO NOTICE OR WARNING LIGHTS.TOYOTA CORP. TAKES NO RESPONSIBILITY.IT'S OUR PROBLEM,NOT THEIRS. CAN'T DRIVE VAN. WILL HAPPEN AGAIN W/OUT WARNING. HELP PLEASE!!!
POWER TRAIN Aug 3, 2020
DRIVING 55MPH ON FRWY, VAN STARTED SMOKING IN THE REAR AND OIL ON BACK OF VAN. SLOWLY DROVE SHORT DISTANCE HOME AND LIGHTS ON DASH CAME ON UPON ARRIVING HOME. OIL LEAKED ON STREET WHERE WE PARKED. HAD MOBILE MECHANIC LOOK AT IT. OIL COOLER HOSE HAD BURST. HE REPLACED IT, WE DROVE THE VAN 50 MILES ON SHORT TRIPS.WHEN ON FRWY, IT HAPPENED AGAIN ABOUT 3 WKS LATER. HAD TOWED HOME. SAME HOSE BUSTED AGAIN. LOOKED ON INTERNET SITES & FOUND SAME PROBLEM HAS OCCURRED TO MANY PEOPLE WITH SAME VAN YEAR. LONGTERM ONGOING PROBLEM. CALLED TEJAS TOYOTA IN HUMBLE, TX AND SVC MGR SAID TOYOTA OFFERED AN EXTENDED WARRANTY (KNEW THERE WAS A PROBLEM), BUT IT ENDED AT 100,000 MILES/10YRS (WE HAVE 120, 900) AND IS 2007 VAN. WE'VE ALREADY HAD IT TOWED AND FIXED TWICE. WE'RE RECOVERING FROM NEAR DEATH/COVID AFRAID TO DRIVE IT SINCE WE CAN'T TRUST IT. BASED ON INTERNET STORIES BY OTHERS WITH SAME PROBLEM, & SVC MGR AT TOYOTA OPINION, FEAR IS WARRANTED. OUR VAN WAS REPAIRED 2X W/ SAME TYPE OF INFERIOR HOSE PUT ON VAN WHEN BUILT BY A MECHANIC NOT AT TOYOTA. NONE OF US REALIZED INFERIOR PART WAS THE PROBLEM.NOW WE NEED TO REPAIR IT AGAIN WITH A "KIT" THAT TOYOTA SPECIFICALLY MADE BECAUSE THIS IS KNOWN PROBLEM AFTER WE SPENT MANY 100S OF $S REPAIRING IT USING SAME TYPE PART WHEN BUILT. WOULDN'T FIX IT WHEN I CALLED IN 2015. IT HAD TO BREAK 1ST PER TOYOTA WHEN I CHECKED ON IT IN 2015 WHEN GOT NOTICE.TOYOTA SHOULD REPAIR IT AT NO COST & REIMBURSE ME FOR THE EXPENSES I'VE ALREADY HAD. MY HUSBAND HAD COVID AND ALMOST DIED AND IT HAPPENED THE DAY AFTER HE WAS RELEASED FROM A MONTH LONG COVID HOSPITAL STAY AND AGAIN WHEN I WAS TAKING HIM TO THERAPY FOR COVID 3 WKS LATER. WE COULD HAVE HAD A ACCIDENT, BEEN INJURED, WHEN THE VAN STOPS WITH NO NOTICE OR WARNING LIGHTS.TOYOTA CORP. TAKES NO RESPONSIBILITY.IT'S OUR PROBLEM,NOT THEIRS. CAN'T DRIVE VAN. WILL HAPPEN AGAIN W/OUT WARNING. HELP PLEASE!!!
STRUCTURE:BODY Mar 5, 2020
DASH BOARD CRACKING.
FUEL/PROPULSION SYSTEM Mar 5, 2020
DASH BOARD CRACKING.
ENGINE Feb 22, 2020
WHEN ACCELERATING THE ENGINE MAKES A TRACKING NOISE LIKE BAD VAVLE SPRINGS OR CAMPS. ONLY HEAR THE NOISE WHEN ACCELERATING. STARTED HAPPENING AFTER 60K MILES. COMMON PROBLEM WITH THE ENGINE TOYOTA USES WITH THE SIENNA.
UNKNOWN OR OTHER Feb 18, 2020
I PURCHASED THIS TOYOTA BRAND NEW IN LATE 2007 AND IT WAS DELIVERED IN EARLY 2008. IT WAS MODIFIED BY BRAUNABILITY TO BE WHEELCHAIR ACCESSIBLE. THIS MEANS THE ORIGINAL FLOOR WAS CUT OUT AND A NEW SUB-FLOOR WAS WELDED IN ITS PLACE TO ACCOMMODATE THE WHEELCHAIR. I NOTICED A LOT OF PREMATURE RUST ON THE EXTERIOR MODIFIED SUB-FLOOR IN 2016 I CONTACTED BRAUNABILITY WITH MY CONCERNS ONLY TO BE DISMISSED BY THEM BECAUSE THEY CLAIMED THE VAN WAS OUT OF WARRANTY. I WAS PROACTIVE AND TOOK THE VAN TO A LOCAL BRAUNABILITY DEALER WHERE THE VAN WAS ORIGINALLY PURCHASED TO SANDBLAST THE EXTERIOR UNDERSIDE AND REPAIR EXTENSIVE RUST DAMAGE AND UNDERCOATED THE REPAIRS. THIS WAS DONE AT MY EXPENSE AND I PAID APPROXIMATELY $7K DOLLARS. WELL RECENTLY I HAD TO MAKE A REPAIR ON THE INTERIOR OF THE VAN ONLY TO DISCOVER THE FLOOR IN THE INSIDE WAS ALSO ROTTING AWAY DUE TO RUST. THIS RUST IS ONLY OCCURRING ON THE METAL THAT BRAUNABILITY USED IN THEIR MODIFICATIONS. I CONTACTED BRAUNABILITY AGAIN TO RAISE MY CONCERNS ONLY TO BE DISMISSED AGAIN. THEY STUCK TO THEIR OUT OF WARRANTY ARGUMENT. THIS VAN HAS BEEN MAINTAIN IN A NEAR NEW CONDITION AND ALL THE ORIGINAL TOYOTA PARTS ARE IN NEAR NEW APPEARANCE BUT THE RUST IS ONLY ON BRAUNABILITY METAL. I ALSO KNOW OF 2 OTHER CUSTOMERS WHO DEALT WITH SIMILAR RUST ISSUE AND HAD TO TOTAL THEIR VANS DUE TO DAMAGE BEYOND REPAIR AND THEIR VANS WERE STILL OPERATIONAL ASIDE FROM RUST DAMAGE. THIS RUST WAS CAUGHT BY ME BECAUSE I AM VERY PARTICULAR ABOUT MAINTENANCE OF MY VAN AND KNOW RUST IS CANCER TO CARS. I NEVER EXPECTED THE RUST TO BE IN THE INTERIOR AS WELL ON A 10 YEAR OLD VAN WITH ONLY 105K MILES. THIS WOULD NOT BE AN ISSUE IF BRAUNABILITY HAD TAKEN RESPONSIBILITY FOR THE INADEQUATE METAL WORK. I PAID 40 THOUSAND DOLLARS FOR THESE MODIFICATION TO MY 07 TOYOTA SIENNA. THEY SHOULD NOT BE ROTTING. THIS IS A SERIOUS SAFETY ISSUE IF LEFT UNCHECKED.
STRUCTURE:BODY Feb 18, 2020
I PURCHASED THIS TOYOTA BRAND NEW IN LATE 2007 AND IT WAS DELIVERED IN EARLY 2008. IT WAS MODIFIED BY BRAUNABILITY TO BE WHEELCHAIR ACCESSIBLE. THIS MEANS THE ORIGINAL FLOOR WAS CUT OUT AND A NEW SUB-FLOOR WAS WELDED IN ITS PLACE TO ACCOMMODATE THE WHEELCHAIR. I NOTICED A LOT OF PREMATURE RUST ON THE EXTERIOR MODIFIED SUB-FLOOR IN 2016 I CONTACTED BRAUNABILITY WITH MY CONCERNS ONLY TO BE DISMISSED BY THEM BECAUSE THEY CLAIMED THE VAN WAS OUT OF WARRANTY. I WAS PROACTIVE AND TOOK THE VAN TO A LOCAL BRAUNABILITY DEALER WHERE THE VAN WAS ORIGINALLY PURCHASED TO SANDBLAST THE EXTERIOR UNDERSIDE AND REPAIR EXTENSIVE RUST DAMAGE AND UNDERCOATED THE REPAIRS. THIS WAS DONE AT MY EXPENSE AND I PAID APPROXIMATELY $7K DOLLARS. WELL RECENTLY I HAD TO MAKE A REPAIR ON THE INTERIOR OF THE VAN ONLY TO DISCOVER THE FLOOR IN THE INSIDE WAS ALSO ROTTING AWAY DUE TO RUST. THIS RUST IS ONLY OCCURRING ON THE METAL THAT BRAUNABILITY USED IN THEIR MODIFICATIONS. I CONTACTED BRAUNABILITY AGAIN TO RAISE MY CONCERNS ONLY TO BE DISMISSED AGAIN. THEY STUCK TO THEIR OUT OF WARRANTY ARGUMENT. THIS VAN HAS BEEN MAINTAIN IN A NEAR NEW CONDITION AND ALL THE ORIGINAL TOYOTA PARTS ARE IN NEAR NEW APPEARANCE BUT THE RUST IS ONLY ON BRAUNABILITY METAL. I ALSO KNOW OF 2 OTHER CUSTOMERS WHO DEALT WITH SIMILAR RUST ISSUE AND HAD TO TOTAL THEIR VANS DUE TO DAMAGE BEYOND REPAIR AND THEIR VANS WERE STILL OPERATIONAL ASIDE FROM RUST DAMAGE. THIS RUST WAS CAUGHT BY ME BECAUSE I AM VERY PARTICULAR ABOUT MAINTENANCE OF MY VAN AND KNOW RUST IS CANCER TO CARS. I NEVER EXPECTED THE RUST TO BE IN THE INTERIOR AS WELL ON A 10 YEAR OLD VAN WITH ONLY 105K MILES. THIS WOULD NOT BE AN ISSUE IF BRAUNABILITY HAD TAKEN RESPONSIBILITY FOR THE INADEQUATE METAL WORK. I PAID 40 THOUSAND DOLLARS FOR THESE MODIFICATION TO MY 07 TOYOTA SIENNA. THEY SHOULD NOT BE ROTTING. THIS IS A SERIOUS SAFETY ISSUE IF LEFT UNCHECKED.
AIR BAGS Jan 11, 2020
MY 2007 TOYOTA SIENNA AIRBAG LIGHT HAS BEEN BLINKING OFF AND ON FOR ABOUT 1 YEAR, BECAUSE IT WOULD DO IT ON AN INCONSISTENT BASIS, I DIDN'T GET IT CHECKED BECAUSE IT WOULD GO OFF AND THEN COME ONE AGAIN. TODAY AT 81,000 MILES I TOOK MY CAR TO GET SERVICED FOR AN OIL CHANGE, SO I HAD THEM DIAGNOSE THE AIRBAG LIGHT AND THEY TOLD ME I NEEDED A WHOLE NEW AIR BAG SYSTEM THAT WOULD COST ME OVER $1300.00 AND I FEEL THIS IS A SAFETY ISSUE AND SHOULD BE THE RESPONSIBILITY OF THE MANUFACTURER. THE AIRBAG SYSTEM IS NOT SOMETHING A CONSUMER HAVE ACCESS TO, TO CAUSE WEAR AND TEAR. I'VE BEEN DRIVING MY CHILDREN AROUND NOT REALIZING THE WHOLE SYSTEM WOULD NEED TO BE REPLACED. SHOULD THIS BE A RECALL BECAUSE I AM SEEING SEVERAL COMPLAINTS IN THIS MODEL. AND I AM UNSURE HOW A RECALL IS ESTABLISHED BUT I FEEL THIS NEEDS TO BE A RECALL.
ENGINE Jan 6, 2020
AS I WAS DRIVING THE VAN, I NOTICED A SMELL LIKE BURNING RUBBER, ALTHOUGH ALL GAUGES WERE NORMAL AND NO CHECK ENGINE LIGHT WAS ON. SINCE I WAS CLOSE TO HOME, I PULLED INTO THE GARAGE AND NOTICED SMOKE COMING FROM UNDER THE HOOD AND A TRAIL OF OIL ON THE DRIVE WAY. WITHIN A FEW MINUTES, THERE WAS A LARGE PUDDLE OF OIL UNDER THE VEHICLE AS WELL. I HAD IT TOWED TO THE MECHANIC AND WAS TOLD THE OIL COOLER HOSE HAD BROKEN. THE MECHANIC SAID IF I HAD DRIVEN IT TO THE SHOP, I LIKELY WOULD HAVE RUINED THE ENGINE BECAUSE THE OIL LOSS WAS SO SIGNIFICANT (OUT OF 5 QUARTS, ONLY .25 WAS REMAINING). THE MECHANIC ALSO SAID THAT TOYOTA WAS AWARE OF THIS ISSUE BUT DID NOT ISSUE A RECALL, EVEN THOUGH THE REPLACEMENT HOSES ARE NOW STEEL AND NOT RUBBER. THIS IS A SAFETY ISSUE AS THE ENGINE COULD HAVE SEIZED UP WHILE RUNNING (DUE TO THE QUICK LOSS OF OIL) CAUSING POTENTIALLY SERIOUS ACCIDENT AND INJURY.
STRUCTURE:BODY Dec 15, 2019
THE AUTOMATIC CLOSURE ON THE REAR SLIDING DOOR DOES NOT CLOSE AND LOCK THE DOOR IN PLACE. THE SENSOR BEEPS BUT ALLOWS YOU TO DRIVE EVEN THOUGH THE DOOR IS NOT SHUT ALL THE WAY AND LATCHED.
ELECTRONIC STABILITY CONTROL (ESC) Oct 24, 2019
AT RANDOM SPEEDS, ON CURVES AND STRAIGHTAWAYS, THE TRACTION LIGHTS ALARMS AND ENGAGES THE BRAKES. THIS SEEMS REALLY DANGEROUS. OUR MECHANIC DOESN'T KNOW WHAT IS THE CAUSE OR HOW TO FIX IT.
STRUCTURE:BODY May 26, 2019
REAR POWER HATCH BEGINS TO OPEN, THEN IMMEDIATELY CLOSES. UNABLE TO OPEN THE HATCH ALL THE WAY MANUALLY WITHOUT THE POWER FUNCTION TAKING OVER, AND CLOSING THE HATCH BACK DOWN. VEHICLE WAS ON FLAT SURFACE ON THE STREET. OCCURRED DURING DAYTIME, AND TEMPERATURE AT AROUND 85 DEGREES.
UNKNOWN OR OTHER May 26, 2019
WHILE TRAVELING AT 65 MPH ON INTERSTATE 5 IN HEAVY TRAFFIC THROUGH OREGON, THE DRIVERS SIDE CORNER WINDOW SUDDENLY WITHOUT WARNING FELL OUT OF THE VEHICLE. IT WAS DANGLING BY THE TWO WIRES THAT ATTACH THE MOLDED IN GLASS ANTENNAE. OTHER VEHICLES AROUND ME SLAMMED ON THEIR BRAKES AND SWERVED AS I'M SURE THEY THOUGH THE 2 FOOT WIDE, 3 FOOT LONG PIECE OF GLASS SWING AROUND THE OUT SIDE OF THE VAN WAS GOING TO DETACH ANY SECOND AND SAIL INTO ONE OF THEIR CARS.
ENGINE Nov 10, 2018
OIL COOLING HOSE BROKE AND ALL ENGINE OIL LEAKED FROM ENGINE. VEHICLE WAS IN MOTION BUT MADE TO PARKING SPOT. NO WARNING OF EVENT AND NO DASH/ENGINE LIGHT SIGNALING PROBLEM. ONLY OIL ON GROUND UNDER VAN SIGNALED PROBLEM. VAN WAS SUBJECTED TO RECALL IN 2011 WHICH REPLACED HOSE. DEALER REPLACED PARTS AS REPAIR WITH A COMPLETE REDESIGNED PART REMOVING RUBBER HOSED ALL TOGETHER. THIS WAS NOT A RECALL BUT OWNERS EXPENSE. MANUFACTURER NEVER NOTIFIED OWNER OF THIS DEFECTIVE PART OR EVENT POSSIBILITY.
ENGINE Nov 9, 2018
OIL LINE RUPTURED DUE TO RUBBER FAILURE. THIS OIL LINE WAS REPLACED IN 2012 WITH SAME LINE AS ORIGINALLY INSTALLED. FAILURE CAN BE CATASTROPHIC FOR ENGINE AS OIL IS DISCHARGED QUICKLY AND WITH NO WARNING OR INDICATION. VEHICLE WAS IN MOTION ON A HIGHWAY WHEN ODOR AND NOISE MADE ME STOP AND CHECK. HAD TO BE TOWED AND REPAIRED. COST OVER 500.00.
ELECTRONIC STABILITY CONTROL (ESC) Oct 24, 2018
I HAD THE FRONT BRAKES AND ROTORS REPLACED A FEW WEEKS AGO. THIS PAST WEEKEND ALL 4 TIRES WERE REPLACED. WHEN DRIVING OFF THE DEALER AFTER THE TIRE REPLACEMENT, I NOTICED THE ABS AND VSC LIGHTS WERE ON. TURNED BACK AND TOOK THE MINIVAN BACK TO THE DEALER. NEXT DAY SERVICE MGR SAID ACCORDING TO THE MECHANIC, THE ABS ACTUATOR NEEDS TO BE REPLACED. THIS IS A $2500 PART, PLUS LABOR.
SERVICE BRAKES Oct 24, 2018
I HAD THE FRONT BRAKES AND ROTORS REPLACED A FEW WEEKS AGO. THIS PAST WEEKEND ALL 4 TIRES WERE REPLACED. WHEN DRIVING OFF THE DEALER AFTER THE TIRE REPLACEMENT, I NOTICED THE ABS AND VSC LIGHTS WERE ON. TURNED BACK AND TOOK THE MINIVAN BACK TO THE DEALER. NEXT DAY SERVICE MGR SAID ACCORDING TO THE MECHANIC, THE ABS ACTUATOR NEEDS TO BE REPLACED. THIS IS A $2500 PART, PLUS LABOR.
ENGINE Aug 27, 2018
I WAS DRIVING BACK FROM THIS WEEKEND ON A HIGHWAY AND I NOTICED A THUMPING NOISE COMING FROM THE FRONT OF THE VEHICLE AND THEN I NOTICED AN ENGINE LIGHT CAME ON AND INSTINCTIVELY I KNEW THAT WAS A BAD SIGN FOR ALL SIX OF US MY FAMILY AND FRIENDS. SO I IMMEDIATELY EXITED THE NEAREST EXIT RAMP AND THAT'S WHEN THE ENGINE STALLED AND I COULDN'T MOVE ANY LONGER. WE CALLED OUR INSURANCE COMPANY FOR TOWING AND THE COPS TO STEER CLEAR OF ONCOMING TRAFFIC SINCE WE'RE ON THE SECOND LANE ON THE EXIT RAMP. I THANK GOD THAT NOTHING HAPPENED TO US BUT IT SHOULDN'T HAPPEN TO MY VEHICLE WITH ONLY 93,000 MILES WITH REGULAR MAINTENANCE AND A CLEAN DRIVING RECORD.
VISIBILITY/WIPER Aug 22, 2018
THIS IS THE SECOND COMPLAINT I HAVE FILED WITH TOYOTA REGARDING THE REAR VIEW VENTING WINDOW: I AM WRITING A SECOND EMAIL REGRINDING MY SERIOUS CONCERN AND DISSATISFACTION REGARDING THE RESOLUTION OF THE LEFT REAR VENTING WINDOW ON MY 2007 SIENNA COMPLETELY DISLODGING FROM THE SEAL AND FALLING OUT WHILE DRIVING WITH PASSENGERS IN THE REAR OF THE CAR WHILE MOVING. I HAVE KNOW SPOKEN WITH THE DEALERSHIP (LITTLETON TOYOTA) WHO DECLINED AND RESPONSIBILITY FOR THIS DEFECT AND REPEATEDLY INFORMED ME IT WAS TOYOTA INC. WHO WAS RESPONSIBLE. I WAS INITIALLY TOLD MY TWO DIFFERENT SERVICE DEPARTMENT PERSONNEL WHO SAID THE REPAIR WOULD BE "UNDER $30.00". I WAS THEN TOLD BY A 3 INDIVIDUAL, CASSANDRA, AFTER I DROPPED THE CAR OFF TO GET FIXED , THAT NOW IT WOULD COST OVER $850.00 BECAUSE THE ENTIRE WINDOW NEEDED TO BE FIXED. I CALLED TOYOTA INC. AND SPOKE WITH CORTNEY WHO PROCEEDED TO TELL ME THAT I WAS OUT OF LUCK AND WOULD HAVE TO ASSUME COMPLETE RESPONSIBILITY. I ASKED TO SPEAK WITH A MANAGER AND WAS CALLED BY MARIA, WHO AGAIN TOLD ME THAT I AS THE CUSTOMER WOULD HAVE TO ASSUME A SIGNIFICANT PORTION OF THE COST GIVEN THE WARRANTY OF THREE YEARS HAD PASSED. NEVER MIND THE SERIOUS POTENTIAL RISK FOR INJURY, WHICH NEITHER REPRESENTATIVE WOULD TRUTHFULLY ANSWER. I HAVE NOW WRITTEN THE NHTSB AND MASSACHUSETTS ATTORNEY GENERALS OFFICE TO FILE COMPLAINTS. I WILL BE FILING A SMALL CLAIMS CASE TO SEEK REIMBURSEMENT FOR THE COST OF THIS WINDOW AND RESOLUTION REGARDING THE RIGHT REAR VENTING WINDOW AS WELL. THIS IS SOLELY THE RESPONSIBILITY OF TOYOTA INC. AND THEY SHOULD BE ACTIVELY TRYING TO REASSURE ME IT WILL NEVER HAPPEN AGAIN AND APPRECIATIVE THAT NO ONE WAS INJURED. I AM RESOLUTE IN THIS MATTER AND WILL NOT REST UNTIL A RESPONSIBLE RESOLUTION IS REACHED. PICTURES PROVIDED.
STRUCTURE:BODY Aug 17, 2018
THE DASHBOARD HAS BECOME GOOEY AND VERY SHINY, REFLECTING THE SUN AND CAUSING AN UNSAFE CONDITION WHERE VISIBILITY IS IMPAIRED.
STRUCTURE:BODY:DOOR Aug 15, 2018
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, AND ATTEMPTING TO UNLOCK THE PASSENGER'S SIDE SLIDING DOOR, THE DOOR DETACHED FROM THE VEHICLE. THE CONTACT STATED THAT THE DOOR CAME OFF OF THE TRACK. THE CONTACT STATED THAT THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED DUE TO THE DOOR NOT BEING ABLE TO BE SECURELY LATCHED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.
AIR BAGS Aug 15, 2018
I HAVE PROBLEM WHITE MY TOYOTA SIENNA PASANGER A IR BAG HAVE CODE BO111
AIR BAGS Jul 24, 2018
I JUST BOUGHT A 2007 TOYOTA SIENNA IN MARCH OF 2018 IT IS IN VERY GOOD SHAPE IT ONLY HAD 70,000 MILES ON IT IS WHY I BOUGHT IT. BUT THE DASH LIGHTS KEEP COMING ON NOW THE AIRBAG LIGHT IS ON AND THE MAN SAID I NEEDED A NEW AIR BAG SYSTEM. I'V ONLY PUT ABOUT 7,000 MILES ON SINCE I BOUGHT IT. THIS IS A SAFETY ISSUE THIS SHOULD NOT HAPPEN. WHY IS HAPPENING ? DOES ANYONE KNOW ABOUT THIS ISSUE OR HAVE ANY SUGGESTIONS.
UNKNOWN OR OTHER May 29, 2018
I LEARNED OF A RECALL FOR MY CAR'S DASHBOARD. IT IS CRACKED. IT IS A 2007 THAT I BOUGHT FROM DICK DYER TOYOTA IN COLUMBIA, SC IN 2011. THEY NOW TELL ME THE RECALL HAS EXPIRED. BUT THIS MEANS THEY SOLD ME A CAR WITHOUT FIXING A KNOWN RECALL ISSUE. IT WAS NOT CRACKED IN 2011 BUT HAS BEEN CRACKED SINCE AROUND 2015 OR 2016. I AM TAKING IT TO THE DEALERSHIP TOMORROW TO FIX THREE OTHER RECALL ISSUES. ALSO, A TIRE PRESSURE SENSOR WAS BROKEN WHEN I BOUGHT THE CAR BUT THE DEALERSHIP DENIED THE PROBLEM. I HAVE HAD IT FIXED ON MY OWN. NOW ANOTHER HAS MALFUNCTIONED SO THE TIRE PRESSURE LIGHT IS ALWAYS ON. I BELIEVE THIS IS A SAFETY ISSUE. ALSO, THE AIRBAG LIGHT GOES ON AND OFF ALL THE TIME. I DON'T KNOW TO WHICH AIRBAG IT PERTAINS.
STRUCTURE:BODY May 29, 2018
I LEARNED OF A RECALL FOR MY CAR'S DASHBOARD. IT IS CRACKED. IT IS A 2007 THAT I BOUGHT FROM DICK DYER TOYOTA IN COLUMBIA, SC IN 2011. THEY NOW TELL ME THE RECALL HAS EXPIRED. BUT THIS MEANS THEY SOLD ME A CAR WITHOUT FIXING A KNOWN RECALL ISSUE. IT WAS NOT CRACKED IN 2011 BUT HAS BEEN CRACKED SINCE AROUND 2015 OR 2016. I AM TAKING IT TO THE DEALERSHIP TOMORROW TO FIX THREE OTHER RECALL ISSUES. ALSO, A TIRE PRESSURE SENSOR WAS BROKEN WHEN I BOUGHT THE CAR BUT THE DEALERSHIP DENIED THE PROBLEM. I HAVE HAD IT FIXED ON MY OWN. NOW ANOTHER HAS MALFUNCTIONED SO THE TIRE PRESSURE LIGHT IS ALWAYS ON. I BELIEVE THIS IS A SAFETY ISSUE. ALSO, THE AIRBAG LIGHT GOES ON AND OFF ALL THE TIME. I DON'T KNOW TO WHICH AIRBAG IT PERTAINS.
AIR BAGS May 23, 2018
AIR BAG INDICATOR COMES ON AND OFF INTERMITTENTLY AND APPEARS TO BE CORRECTED BY MOVING LOOSE WIRES UNDER FRONT SEATS. WIRES LOOK TO HAVE BAD CONNECTION. VERY UNPREDICTABLE. THIS HAS BEEN OCCURING SINCE 59,000 MILES FOR THE PAST YEAR. CAN HAPPEN WHILE VEHICLE IS IN MOTION OR AT REST. TOYOTA WILL NOT ADMIT PROBLEM.
AIR BAGS Apr 6, 2018
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE AIR BAG MIGHT NOT DEPLOY IN THE EVENT OF A CRASH. THE VEHICLE WAS TAKEN TO WALSER TOYOTA (4401 AMERICAN BLVD W, BLOOMINGTON, MN 55437 (612) 294-0291) WHERE THE CONTACT WAS INFORMED THAT A DIAGNOSTIC AND A REPAIR FEE WOULD BE CHARGE. THE VEHICLE WAS NOT REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.