2020 THOR MOTOR COACH PALAZZO
3 recalls — 5 complaints — 2 TSBs
23V113000 Feb 23, 2023
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
Thor Motor Coach (TMC) is recalling certain 2015-2023 Palazzo recreational vehicles. The front lower cap brackets that support the front fiberglass panel may become loose and detach from the vehicle while in motion.
Consequence
A detached bracket can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the front lower brackets, as necessary, free of charge. Owner notification letters were mailed March 15, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000291.
20V559000 Sep 15, 2020
TIRES:VALVE
Defect Description
Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.
Consequence
Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
Remedy
TMC will notify owners, and DTNA dealers will inspect the inner wheel valve stem stabilizers, and adjust as needed and/or replace the inner valve stem, free of charge. The recall began November 2, 2020. Owners may contact TMC customer service at 1-800-524-5210 extension 104 or DTNA customer servic... Read more
19V504000 Jun 30, 2019
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.
Consequence
Unexpected movement of the slide-out room can increase the risk of a injury.
Remedy
TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.
Complaint Statistics
5 total complaints
1 crashes 1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| STRUCTURE:BODY | 1 |
| POWER TRAIN | 1 |
| AIR BAGS | 1 |
| STRUCTURE | 1 |
| ENGINE | 1 |
STRUCTURE
Sep 18, 2024
Incident date: Sep 15, 2024
The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time... Read more
ENGINE
Sep 18, 2024
Incident date: Sep 15, 2024
These Accords are an extreme safety hazzard. Experienced an instant loss of power and without any prior warning signs. Once the issue accured the vehicle was impossible to drive putting the vehicle occupants and everyone on the road at risk. Now Honda does not want to fix the problem because they f... Read more
POWER TRAIN
Feb 21, 2023
Incident date: Feb 21, 2022
Transmission failed without warning on a highway causing the vehicle to lose acceleration. 70,000 miles on the vehicle. Up to date on all maintenance. One owner.
AIR BAGS
Feb 21, 2023
Incident date: Feb 21, 2022
The contact owned a 2016 Mazda CX-5. The contact stated while driving 35 MPH, another vehicle going 110 MPH crashed into the rear of the vehicle. The air bags failed to de[ploy. The contact hit his head against the front driver's side window and he became unconscious. The contact stated upon regaini... Read more
Crash
1 injured
STRUCTURE:BODY
Sep 28, 2021
Incident date: Sep 25, 2021
The lower passenger side bracket between the fiberglass front of the body and the freightliner frame has released from the frame and is in danger of falling off. If this thing did come off and go bouncing down the road it could do some real damage. Noticed after other owners warned about the problem... Read more
Technical Service Bulletins — 2020 THOR MOTOR COACH PALAZZO
2 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 160000 STRUCTURE | 1 |
| 980000 UNKNOWN OR OTHER | 1 |
TSB 20-08
Jan 13, 2021
160000 STRUCTURE
The overhead cabinets located above the driver and front passenger seats may become loose during travel. This Technical Service Bulletin will be gathering information regarding this possible concern and will provide guidance on how to ens
No comms 2021-11
Dec 3, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Thor Motor Coach.
THOR MOTOR COACH PALAZZO — All Years Overview
Complete safety history for the THOR MOTOR COACH PALAZZO across all model years (2013–2023).
26
Total Recalls
58
Total Complaints
0
Investigations
3
Reported Crashes
0
Reported Fires
0
Reported Deaths
THOR MOTOR COACH PALAZZO — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.