2013 THOR MOTOR COACH PALAZZO
4 recalls — 9 complaints
18V705000 Oct 9, 2018
VISIBILITY:WINDSHIELD WIPER/WASHER
Defect Description
Thor Motor Coach (TMC) is recalling certain 2013 Thor Ace, Daybreak, Challenger, Windsport, Hurricane, Outlaw, Tuscany, and Palazzo motorhomes. The windshield wiper system may have been incorrectly installed, causing the wipers to fail during use, reducing driver visibility.
Consequence
A reduction of driver visibility can increase the risk of a crash.
Remedy
TMC will notify owners, and dealers will verify that the windshield wiper system is installed correctly, repairing or replacing the wiper system as needed, free of charge. The recall began November 28, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall i... Read more
17V758000 Nov 22, 2017
EQUIPMENT
Defect Description
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and cl... Read more
13V164000 Apr 25, 2013
EQUIPMENT
Defect Description
Thor Motor Coach is recalling certain model year 2013-2014 Challenger, Four Winds 5000, Hurricane, Chateau, Chateau Sport, and Windsport; model year 2013 Palazzo and Four Winds Siesta and model year 2014 Majestic motorhomes manufactured February 13, 2013, through April 09, 2013. If the awning insta... Read more
Consequence
If motor damage occurs, it is possible that the awning can unfurl unexpectedly, either while the motorhome is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Remedy
Thor Motor Coach will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began during May 2013. Owners may contact Thor at 1-877-855-2867 or Dometic at 1-888-447-0003 for more information. Owners ... Read more
12V574000 Dec 11, 2012
ELECTRICAL SYSTEM
Defect Description
Thor Motor Coach (Thor) is recalling certain model year 2011 through 2013 Tuscany, Astoria, Ultrasport, Montecito, and Palazzo recreational vehicles manufactured from May 17, 2010, through October 30, 2012, built on Freightliner brand XB and XC custom chassis. The vehicles are equipped with diode j... Read more
Consequence
Failure of the cruise control to disengage when the brakes are applied may increase the risk of a vehicle crash. Without the brake lights illuminating when the brakes are applied, the driver's intent is not communicated, increasing the risk of a crash.
Remedy
Daimler Trucks (DTNA) will notify owners on behalf of Thor, and Freightliner dealers will inspect the diode jumpers to make sure they are fully locked in place and will correct the vehicles as needed. The recall is expected to begin January 28, 2013. Owners should contact DTNA Warranty Campaigns D... Read more
Complaint Statistics
9 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| VISIBILITY/WIPER | 5 |
| EXTERIOR LIGHTING | 2 |
| TIRES | 1 |
| EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
VISIBILITY/WIPER
Jul 12, 2021
Incident date: Jul 12, 2021
The front driver and passenger window seals or some other component in the windows failed and the windows are fogged up. This makes it difficult to use the side view mirrors on the coach.
VISIBILITY/WIPER
Jun 15, 2021
Incident date: Jun 1, 2021
Driver and passenger windows are fogging up unexpectedly which causes loss of view. This is very dangerous when driving as it is difficult to see my side mirrors.
VISIBILITY/WIPER
Jan 9, 2021
Incident date: Nov 15, 2020
PASSENGER SIDE WINDOW HAS STARTED FOR FOG OVER. MAKING IS MORE DIFFICULT TO SEE CLEARLY THRU THE RIGHT HAND OUTSIDE MIRROR.
VISIBILITY/WIPER
Oct 25, 2020
Incident date: Oct 18, 2020
VISIBILITY THROUGH FRONT STATIONARY PORTION OF DRIVER'S SIDE WINDOW IS COMPROMISED DUE TO INTERNAL "FOGGING" OF TWO-PANE GLASS WINDOW. REAR PORTION OF WINDOW SLIDES FORE AND AFT. AT SOME SUN ANGLES THIS FOGGING OBSCURES DRIVER'S VIEW OF LEFT SIDE MIRROR MAKING VIEW OF ONCOMING/PASSING TRAFFIC DIFF... Read more
VISIBILITY/WIPER
Feb 27, 2020
Incident date: May 9, 2017
THOR USES HEHR DOUBLE-PANE WINDOWS IN MOST OF THEIR PRODUCTS. THE WINDOWS FREQUENTLY SEPARATE, AND THE GLASS PANES CAN FALL-OUT ON THE ROAD, CREATING A HAZARD.
EXTERIOR LIGHTING
Feb 21, 2018
Incident date: Feb 15, 2018
BRAKE LIGHTS DO NOT LIGHT WHEN BRAKE PEDAL IS DEPRESSED. RECALL DOES NOT INCLUDE MY VIN NUMBER. HOWEVER, RECALL INCLUDES MY MANUFACTURED DATE OF OCTOBER 2012. CAMPAIGN NUMBER FL-634.*DT*JB
EXTERIOR LIGHTING
Jan 30, 2015
Incident date: Oct 1, 2014
A FRIEND ON AN RV TOUR LET ME KNOW THAT MY RUNNING LIGHTS ON THE SIDE OF THE RV BLINK ON THE RIGHT SIDE WHEN YOU TURN ON THE LEFT TURN SIGNAL AND ON THE LEFT SIDE WHEN YOU TURN ON RIGHT TURN SIGNAL, THEY ARE WIRED IN REVERSE. I HAVE CONTACTED THOR AND THEY REFUSE TO CORRECT THE SAFETY ISSUE EVEN TH... Read more
TIRES
Jun 10, 2013
Incident date: Dec 18, 2012
2013 THOR PALAZZO. CONSUMER WRITES IN REGARDS TO VEHICLE WATER LINE ISSUES AND PROBLEMS WITH TIRES. *SMD THE CONSUMER STATED THE RV WAS DELIVERED TO HIM WITH OUT OF ROUND. AN IMMEDIATE BREAK IN THE WATER LINE OCCURRED A WEEK AFTER PURCHASING THE RV. THE CONSUMER ALSO STATED WHEN DRIVING THE RV, ... Read more
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Jun 10, 2013
Incident date: Dec 18, 2012
2013 THOR PALAZZO. CONSUMER WRITES IN REGARDS TO VEHICLE WATER LINE ISSUES AND PROBLEMS WITH TIRES. *SMD THE CONSUMER STATED THE RV WAS DELIVERED TO HIM WITH OUT OF ROUND. AN IMMEDIATE BREAK IN THE WATER LINE OCCURRED A WEEK AFTER PURCHASING THE RV. THE CONSUMER ALSO STATED WHEN DRIVING THE RV, ... Read more
THOR MOTOR COACH PALAZZO — All Years Overview
Complete safety history for the THOR MOTOR COACH PALAZZO across all model years (2013–2023).
26
Total Recalls
58
Total Complaints
0
Investigations
3
Reported Crashes
0
Reported Fires
0
Reported Deaths
THOR MOTOR COACH PALAZZO — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.