2019 THOR MOTOR COACH PALAZZO
4 recalls — 2 complaints — 2 TSBs
23V113000 Feb 23, 2023
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
Thor Motor Coach (TMC) is recalling certain 2015-2023 Palazzo recreational vehicles. The front lower cap brackets that support the front fiberglass panel may become loose and detach from the vehicle while in motion.
Consequence
A detached bracket can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the front lower brackets, as necessary, free of charge. Owner notification letters were mailed March 15, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000291.
21V522000 Jul 8, 2021
STRUCTURE
Defect Description
Thor Motor Coach (TMC) is recalling certain 2019 Challenger, Palazzo, Tuscany, 2019-2020 Miramar, 2019-2021 Aria, Outlaw, and Venetian recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Consequence
Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Remedy
Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed September 8, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000232.
20V559000 Sep 15, 2020
TIRES:VALVE
Defect Description
Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.
Consequence
Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
Remedy
TMC will notify owners, and DTNA dealers will inspect the inner wheel valve stem stabilizers, and adjust as needed and/or replace the inner valve stem, free of charge. The recall began November 2, 2020. Owners may contact TMC customer service at 1-800-524-5210 extension 104 or DTNA customer servic... Read more
20V418000 Jul 20, 2020
ELECTRICAL SYSTEM
Defect Description
Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possi... Read more
Consequence
Non-functioning exterior marker lights can increase the risk of a crash.
Remedy
TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.
Complaint Statistics
2 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 1 |
| ENGINE | 1 |
ELECTRICAL SYSTEM
Dec 30, 2024
Incident date: Oct 7, 2024
In the last year, my car has experienced multiple instances of the Diesel Particulate Filter (DPF) warning light, check engine light, and a flashing glow plug light on the dashboard. Despite multiple visits and repairs at Sheehy Volkswagen of Springfield, these issues persist, particularly in sub-fr... Read more
ENGINE
Dec 30, 2024
Incident date: Oct 7, 2024
In the last year, my car has experienced multiple instances of the Diesel Particulate Filter (DPF) warning light, check engine light, and a flashing glow plug light on the dashboard. Despite multiple visits and repairs at Sheehy Volkswagen of Springfield, these issues persist, particularly in sub-fr... Read more
Technical Service Bulletins — 2019 THOR MOTOR COACH PALAZZO
2 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 160000 STRUCTURE | 1 |
| 980000 UNKNOWN OR OTHER | 1 |
TSB 20-08
Jan 13, 2021
160000 STRUCTURE
The overhead cabinets located above the driver and front passenger seats may become loose during travel. This Technical Service Bulletin will be gathering information regarding this possible concern and will provide guidance on how to ens
No comms 2021-11
Dec 3, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Thor Motor Coach.
THOR MOTOR COACH PALAZZO — All Years Overview
Complete safety history for the THOR MOTOR COACH PALAZZO across all model years (2013–2023).
26
Total Recalls
58
Total Complaints
0
Investigations
3
Reported Crashes
0
Reported Fires
0
Reported Deaths
THOR MOTOR COACH PALAZZO — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.