2018 THOR MOTOR COACH PALAZZO
3 recalls — 18 complaints — 2 TSBs
23V113000 Feb 23, 2023
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
Thor Motor Coach (TMC) is recalling certain 2015-2023 Palazzo recreational vehicles. The front lower cap brackets that support the front fiberglass panel may become loose and detach from the vehicle while in motion.
Consequence
A detached bracket can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the front lower brackets, as necessary, free of charge. Owner notification letters were mailed March 15, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000291.
20V559000 Sep 15, 2020
TIRES:VALVE
Defect Description
Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.
Consequence
Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
Remedy
TMC will notify owners, and DTNA dealers will inspect the inner wheel valve stem stabilizers, and adjust as needed and/or replace the inner valve stem, free of charge. The recall began November 2, 2020. Owners may contact TMC customer service at 1-800-524-5210 extension 104 or DTNA customer servic... Read more
20V418000 Jul 20, 2020
ELECTRICAL SYSTEM
Defect Description
Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possi... Read more
Consequence
Non-functioning exterior marker lights can increase the risk of a crash.
Remedy
TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.
Complaint Statistics
18 total complaints
2 crashes
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 4 |
| EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 2 |
| STRUCTURE | 2 |
| VISIBILITY/WIPER | 2 |
| UNKNOWN OR OTHER | 2 |
| ENGINE | 2 |
| STEERING | 2 |
| SUSPENSION | 1 |
| Other/I am not sure | 1 |
ELECTRICAL SYSTEM
Jul 2, 2025
Incident date: Jun 27, 2025
Auto lights stopped working. Tail lights will not come on
ENGINE
Jul 2, 2025
Incident date: Jun 27, 2025
I was sold this car in April 2025. June 29 2025 my engine stopped working. Confirmed it is entirely blown. I was unaware of open unaddressed recalls when I purchased the car. Because of the recalls not being addressed by previous owners, kia and the warranty company refused to fix the engine.
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Jul 2, 2025
Incident date: Jun 27, 2025
The Thor motorhome has several windows. The windows they installed are laminated windows, with two panes of glass and a seal or glue which connects the outer glass to the inner glass. The attachment method for the outer glass is ineffective. As a result, the outer glass pane comes loose from the ... Read more
ELECTRICAL SYSTEM
Nov 8, 2024
Incident date: Jun 3, 2024
I was driving down the road and suddenly my van shut down causing me to drive over a curb and now my van does not start it cranks and there is a spark however it does not turnover and start and does not run!
Crash
STRUCTURE
Nov 8, 2024
Incident date: Jun 3, 2024
The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving at approximately 60 MPH, the front passenger’s side A-pillar trim detached. In... Read more
Other/I am not sure
Jul 4, 2024
Incident date: Jun 30, 2024
Driving licence, every driver should go through a re-certification process on a regular basis. The reason is simple, it doesn't mean a person is a good driver because they didn't commit road infractions. It's the assumption that the person is doing right. What about doing it wrong but never being c... Read more
ELECTRICAL SYSTEM
Jun 12, 2024
Incident date: Jun 5, 2024
On May 25, 2024 at about 12:30 am, The vehicle suffered a classic recall 24V267000 unexpected and sudden complete loss of engine and electrical power in traffic, going into default park setting with parking brake. The vehicle could not be pushed out of traffic on a busy expressway feeder road at nig... Read more
SUSPENSION
May 1, 2024
Incident date: Apr 26, 2024
While driving the front left wheel started to come off the axel. The stability control light came on prior to the incident. The vehicle was towed to a Chrysler dealership for a mechanic to inspect the vehicle. A mechanic at a Chrysler dealership inspected the vehicle and the following was repairs we... Read more
Crash
STEERING
Jan 29, 2024
Incident date: Apr 15, 2021
The contact owns a 2010 Ford Fusion. The contact stated while driving 40-45 MPH, the messages "Service Advancetrac" and "Power Steering Service Now" were displayed, and the vehicle lost power steering functionality. The contact was able to drive to the nearby residence. The contact stated that the f... Read more
STEERING
Nov 9, 2023
Incident date: Nov 8, 2023
The contact owns a 2019 Mercedes-Benz GLA250. The contact stated while driving 30 MPH, the vehicle lost power steering functionality and the vehicle independently turned off. The contact pulled over to the side of the road and restarted the vehicle. Several unknown warning lights were illuminated. T... Read more
ENGINE
Aug 18, 2023
Incident date: Jun 16, 2023
All warning lights come on until reset. Eventually leads to the car stalling, three times in the middle of busy high speed intersections. Have brought to the Honda dealer multiple times and been given several very expensive fixes that all did not solve the issue. (Spark plugs, fuel injectors(x2), al... Read more
ELECTRICAL SYSTEM
Aug 18, 2023
Incident date: Jun 16, 2023
All warning lights come on until reset. Eventually leads to the car stalling, three times in the middle of busy high speed intersections. Have brought to the Honda dealer multiple times and been given several very expensive fixes that all did not solve the issue. (Spark plugs, fuel injectors(x2), al... Read more
UNKNOWN OR OTHER
May 21, 2022
Incident date: Apr 5, 2022
floor of storage area is failing this could cause items in storage to fall out while driving. the items that fall out could be hit by the tires of the motorhome or hit another vehicle causing a serious accident.
VISIBILITY/WIPER
Jun 3, 2021
Incident date: May 15, 2021
The Hehr-Lippert windows installed on this Thor motorhome have a design flaw where the adhesive between the outer glass and mounting frame becomes weak when expose to the sun/heat and can fly off the coach at speed and become a trajectory. The Hehr-Lippert side windows installed on this Thor motor... Read more
UNKNOWN OR OTHER
Feb 27, 2020
Incident date: Oct 5, 2019
DRIVERS SIDE REAR BEDROOM VENT WINDOW HAS DELAMINATED TWICE, FIRST IN OCT. 2019 (REPLACED UNDER WARRANTY) AND AGAIN IN JAN 2020 (STILL AT DEALERSHIP SERVICE AWAITING REPLACEMENT FROM LCI/THOR. BOTH TIMES, I WAS FORTUNATE TO DISCOVER THE SEPARATION BEFORE DRIVING THE VEHICLE DURING MY PRE-TRIP WALK... Read more
VISIBILITY/WIPER
Feb 27, 2020
Incident date: Oct 5, 2019
DRIVERS SIDE REAR BEDROOM VENT WINDOW HAS DELAMINATED TWICE, FIRST IN OCT. 2019 (REPLACED UNDER WARRANTY) AND AGAIN IN JAN 2020 (STILL AT DEALERSHIP SERVICE AWAITING REPLACEMENT FROM LCI/THOR. BOTH TIMES, I WAS FORTUNATE TO DISCOVER THE SEPARATION BEFORE DRIVING THE VEHICLE DURING MY PRE-TRIP WALK... Read more
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Dec 29, 2019
Incident date: Jul 10, 2019
THE FRONT CABINET ABOVE THE FRONT DASH INCLUDING THE STEERING WHEEL AND OTHER OPERATOR CONTROLS DETACHED FROM THE CEILING AND BEGAN FALLING DOWN. THIS OCCURRED WHILE THE RV WAS IN MOTION. HAD IT COMPLETELY DETACHED CONTROL OF THE RV WOULD HAVE BEEN LOST. THE SCREWS HOLDING THE CABINET FRONT PULLED... Read more
STRUCTURE
Dec 29, 2019
Incident date: Jul 10, 2019
THE FRONT CABINET ABOVE THE FRONT DASH INCLUDING THE STEERING WHEEL AND OTHER OPERATOR CONTROLS DETACHED FROM THE CEILING AND BEGAN FALLING DOWN. THIS OCCURRED WHILE THE RV WAS IN MOTION. HAD IT COMPLETELY DETACHED CONTROL OF THE RV WOULD HAVE BEEN LOST. THE SCREWS HOLDING THE CABINET FRONT PULLED... Read more
Technical Service Bulletins — 2018 THOR MOTOR COACH PALAZZO
2 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 160000 STRUCTURE | 1 |
| 980000 UNKNOWN OR OTHER | 1 |
TSB 20-08
Jan 13, 2021
160000 STRUCTURE
The overhead cabinets located above the driver and front passenger seats may become loose during travel. This Technical Service Bulletin will be gathering information regarding this possible concern and will provide guidance on how to ens
No comms 2021-11
Dec 3, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Thor Motor Coach.
THOR MOTOR COACH PALAZZO — All Years Overview
Complete safety history for the THOR MOTOR COACH PALAZZO across all model years (2013–2023).
26
Total Recalls
58
Total Complaints
0
Investigations
3
Reported Crashes
0
Reported Fires
0
Reported Deaths
THOR MOTOR COACH PALAZZO — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.