2018 THOR MOTOR COACH PALAZZO
3 recalls, 18 complaints - 2 TSBs
23V113000 Feb 23, 2023
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
Thor Motor Coach (TMC) is recalling certain 2015-2023 Palazzo recreational vehicles. The front lower cap brackets that support the front fiberglass panel may become loose and detach from the vehicle while in motion.
Consequence
A detached bracket can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the front lower brackets, as necessary, free of charge. Owner notification letters were mailed March 15, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000291.
20V559000 Sep 15, 2020
TIRES:VALVE
Defect Description
Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.
Consequence
Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
Remedy
TMC will notify owners, and DTNA dealers will inspect the inner wheel valve stem stabilizers, and adjust as needed and/or replace the inner valve stem, free of charge. The recall began November 2, 2020. Owners may contact TMC customer service at 1-800-524-5210 extension 104 or DTNA customer servic... Read more
20V418000 Jul 20, 2020
ELECTRICAL SYSTEM
Defect Description
Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possi... Read more
Consequence
Non-functioning exterior marker lights can increase the risk of a crash.
Remedy
TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.
Complaint Statistics
18 total complaints
1 crashes
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 4 |
| ENGINE | 4 |
| VISIBILITY/WIPER | 3 |
| ELECTRICAL SYSTEM | 2 |
| EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
| STRUCTURE | 1 |
| SUSPENSION | 1 |
| SERVICE BRAKES | 1 |
| AIR BAGS | 1 |
AIR BAGS
Jul 2, 2025
Incident date: Jun 27, 2025
The contact owns a 2001 Honda Accord. The contact purchased the vehicle and was provided a copy of NHTSA Campaign Number: 19V182000 (AIR BAGS) by the original owner of the vehicle. The local dealer was contacted; however, the part to do the recall repair was not yet available. The dealer refused to ... Read more
VISIBILITY/WIPER
Jul 2, 2025
Incident date: Jun 27, 2025
The contact owns a 2017 Ford F-150. The contact stated while driving approximately 70-75 MPH, the windshield wipers started moving extremely slow until ceasing to operate. The contact stated that the windshield wipers then regained functionality but operated at a slower speed. The contact stated tha... Read more
SERVICE BRAKES
Jul 2, 2025
Incident date: Jun 27, 2025
Auto lights stopped working. Tail lights will not come on
ENGINE
Nov 8, 2024
Incident date: Jun 3, 2024
On 10/28/2024 at approximately 0515 I was traveling at 51 MPH when my 2022 Ford Explorer King Ranch edition with ~25k miles experienced catastrophic engine failure. The vehicle had no prior indication of failure. No engine light, no warning lights, etc. The vehicle started shaking violently and lost... Read more
UNKNOWN OR OTHER
Nov 8, 2024
Incident date: Jun 3, 2024
I was driving down the road and suddenly my van shut down causing me to drive over a curb and now my van does not start it cranks and there is a spark however it does not turnover and start and does not run!
Crash
ELECTRICAL SYSTEM
Jul 4, 2024
Incident date: Jun 30, 2024
My vehicle was 4 weeks old. On Friday 6/28/24, my vehicle displayed the following message on the dashboard, "Check Brake System". It disappeared later, and reappeared on the next day. I checked Hyundai's app, Bluelink. There was a alert on Bluelink, "Attention Needed". I opened the alert and it... Read more
ENGINE
Jun 12, 2024
Incident date: Jun 5, 2024
I was approaching a red traffic light. I merged into the turn lane, hit a bump in the road and the car lunged forward on its own and accelerated. I was able to apply the brake and not hit the car in front of me. This was terrifying and put me and the cars ahead of me at risk. The car has not been in... Read more
SUSPENSION
May 1, 2024
Incident date: Apr 26, 2024
Rear control arms are rusted and can break and cause an accident.i went for an alignment and they couldn’t do the full alignment beater of the corrosion
ELECTRICAL SYSTEM
Jan 29, 2024
Incident date: Apr 15, 2021
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact st... Read more
ENGINE
Nov 9, 2023
Incident date: Nov 8, 2023
My vehicles 3.3l engine suddenly seized while pulling out from a stop sign in the intersection. Thankfully a group of guys saw this and were able to assist me in moving the vehicle out of traffic. Prior to this occurring I had noticed that it had begun to burn a bit of oil but I routinely checked ... Read more
UNKNOWN OR OTHER
Aug 18, 2023
Incident date: Jun 16, 2023
automatic transmission shifter assembly is out of specifications and needed to be replaced by removing the center console to gain access with all other related new seals gaskets and non-reusable hardware and reinstall all components for repairs in the reverse order of removal. cleared all diagnostic... Read more
ENGINE
Aug 18, 2023
Incident date: Jun 16, 2023
Driving on a major highway, when the engine overheating temperature light appeared on the instrument cluster. Seconds later it appeared and felt as if the engine would seize and come to an abrupt halt in the middle of a major highway. Thankfully I was able to quickly find a place with room to pull o... Read more
UNKNOWN OR OTHER
May 21, 2022
Incident date: Apr 5, 2022
floor of storage area is failing this could cause items in storage to fall out while driving. the items that fall out could be hit by the tires of the motorhome or hit another vehicle causing a serious accident.
VISIBILITY/WIPER
Jun 3, 2021
Incident date: May 15, 2021
The Hehr-Lippert windows installed on this Thor motorhome have a design flaw where the adhesive between the outer glass and mounting frame becomes weak when expose to the sun/heat and can fly off the coach at speed and become a trajectory. The Hehr-Lippert side windows installed on this Thor motor... Read more
UNKNOWN OR OTHER
Feb 27, 2020
Incident date: Oct 5, 2019
DRIVERS SIDE REAR BEDROOM VENT WINDOW HAS DELAMINATED TWICE, FIRST IN OCT. 2019 (REPLACED UNDER WARRANTY) AND AGAIN IN JAN 2020 (STILL AT DEALERSHIP SERVICE AWAITING REPLACEMENT FROM LCI/THOR. BOTH TIMES, I WAS FORTUNATE TO DISCOVER THE SEPARATION BEFORE DRIVING THE VEHICLE DURING MY PRE-TRIP WALK... Read more
VISIBILITY/WIPER
Feb 27, 2020
Incident date: Oct 5, 2019
DRIVERS SIDE REAR BEDROOM VENT WINDOW HAS DELAMINATED TWICE, FIRST IN OCT. 2019 (REPLACED UNDER WARRANTY) AND AGAIN IN JAN 2020 (STILL AT DEALERSHIP SERVICE AWAITING REPLACEMENT FROM LCI/THOR. BOTH TIMES, I WAS FORTUNATE TO DISCOVER THE SEPARATION BEFORE DRIVING THE VEHICLE DURING MY PRE-TRIP WALK... Read more
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Dec 29, 2019
Incident date: Jul 10, 2019
THE FRONT CABINET ABOVE THE FRONT DASH INCLUDING THE STEERING WHEEL AND OTHER OPERATOR CONTROLS DETACHED FROM THE CEILING AND BEGAN FALLING DOWN. THIS OCCURRED WHILE THE RV WAS IN MOTION. HAD IT COMPLETELY DETACHED CONTROL OF THE RV WOULD HAVE BEEN LOST. THE SCREWS HOLDING THE CABINET FRONT PULLED... Read more
STRUCTURE
Dec 29, 2019
Incident date: Jul 10, 2019
THE FRONT CABINET ABOVE THE FRONT DASH INCLUDING THE STEERING WHEEL AND OTHER OPERATOR CONTROLS DETACHED FROM THE CEILING AND BEGAN FALLING DOWN. THIS OCCURRED WHILE THE RV WAS IN MOTION. HAD IT COMPLETELY DETACHED CONTROL OF THE RV WOULD HAVE BEEN LOST. THE SCREWS HOLDING THE CABINET FRONT PULLED... Read more
Technical Service Bulletins, 2018 THOR MOTOR COACH PALAZZO
2 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 160000 STRUCTURE | 1 |
| 980000 UNKNOWN OR OTHER | 1 |
TSB 20-08
Jan 13, 2021
160000 STRUCTURE
The overhead cabinets located above the driver and front passenger seats may become loose during travel. This Technical Service Bulletin will be gathering information regarding this possible concern and will provide guidance on how to ens
No comms 2021-11
Dec 3, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Thor Motor Coach.
THOR MOTOR COACH PALAZZO - All Years Overview
Complete safety history for the THOR MOTOR COACH PALAZZO across all model years (2013, 2023).
26
Total Recalls
58
Total Complaints
0
Investigations
2
Reported Crashes
0
Reported Fires
0
Reported Deaths
THOR MOTOR COACH PALAZZO - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.