2017 THOR MOTOR COACH PALAZZO
2 recalls, 9 complaints - 2 TSBs
23V113000 Feb 23, 2023
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
Thor Motor Coach (TMC) is recalling certain 2015-2023 Palazzo recreational vehicles. The front lower cap brackets that support the front fiberglass panel may become loose and detach from the vehicle while in motion.
Consequence
A detached bracket can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the front lower brackets, as necessary, free of charge. Owner notification letters were mailed March 15, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000291.
20V418000 Jul 20, 2020
ELECTRICAL SYSTEM
Defect Description
Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possi... Read more
Consequence
Non-functioning exterior marker lights can increase the risk of a crash.
Remedy
TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.
Complaint Statistics
9 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| STRUCTURE:BODY | 3 |
| UNKNOWN OR OTHER | 2 |
| EXTERIOR LIGHTING | 1 |
| STEERING | 1 |
| ENGINE | 1 |
| SERVICE BRAKES | 1 |
UNKNOWN OR OTHER
May 15, 2026
Incident date: Aug 8, 2022
Ok after done charging my Jaguar I Pace I put my car in reverse it made a clicking noise and then had traction battery warning pop up and high voltage battery warning then battery fault in red the car then just pushed itself forward for no reason and almost ran into the charger so I put it in park i... Read more
ENGINE
May 15, 2026
Incident date: Aug 8, 2022
Ok after done charging my Jaguar I Pace I put my car in reverse it made a clicking noise and then had traction battery warning pop up and high voltage battery warning then battery fault in red the car then just pushed itself forward for no reason and almost ran into the charger so I put it in park i... Read more
SERVICE BRAKES
May 15, 2026
Incident date: Aug 8, 2022
While driving on the highway, I first noticed the vehicle becoming difficult to steer. The steering felt unusually heavy and sluggish, as if power steering assistance was reduced or failing. Shortly after this began, multiple warning lights illuminated across the dashboard. At that point, braking p... Read more
STEERING
Aug 30, 2023
Incident date: Apr 2, 2023
WHEN GOT THE ESCAPE I WAS IN TENNESSEE ORDERED IT FROM TEXAS. FORD SALES MAN BROUGHT IT TO ME, BUT I DIDNT GET TO TEST DRIVE. GOT THERE AT NIGHT SIGN PAPERS THEN THE NEXT MORNING(FIRST TIME DRIVING) WAS DRIVING AND WHEN I STOPPED AT THE RED LIGHT, THEN ACCELERATED IT STARTED SHAKING THEN IT STOPPED.... Read more
UNKNOWN OR OTHER
Aug 30, 2023
Incident date: Apr 2, 2023
I was traveling on the highway (on a very rainy day), when my car's green signal lights and orange engine light began blinking. Immediately, an orange warning sign on the dash read, "Some Driver Assist Systems Cannot Operate, Radar Obstructed". A few seconds after that occurred, I accelerated to pas... Read more
EXTERIOR LIGHTING
Aug 15, 2022
Incident date: Aug 8, 2022
The contact owns a 2017 Thor Motor Coach Palazzo RV. The contact stated while operating the vehicle, the rear marker light, and the driver side(left turn) signal were inoperable. The vehicle was taken to the local dealer to be serviced under the NHTSA Campaign Number: 21V00H000 (Electrical System, E... Read more
STRUCTURE:BODY
Sep 25, 2020
Incident date: May 9, 2019
WHILE STATIONARY, FIRST LARGE WINDOW BEHIND DRIVER'S SIDE BROKE OFF, AT THE TOP HINGE, FOR NO REASON. IF THIS HAD HAPPENED WHILE DRIVING, IT COULD HAVE CAUSED SERIOUS HARM TO FELLOW MOTORISTS. AT THE TIME THIS HAPPENED, I WAS UNAWARE OF THIS WEBSITE AND THE ABILITY TO REPORT.*DT
STRUCTURE:BODY
Aug 4, 2020
Incident date: Jul 25, 2020
WHEN PARKED IN A PARKING LOT AFTER A 1HR DRIVE, THE ONLY EXIT DOOR THE VEHICLE HAS DID NOT OPEN, PREVENTING US FROM EXITING THE VEHICLE. OTHER CAMPERS PARKED IN THE SAME LOT WERE UNABLE TO OPEN THE DOOR FORM THE OUTSIDE BUT ABLE TO HAND ME TOOLS TO TAKE THE LOCK APART FROM THE INSIDE AND OPEN THE DO... Read more
STRUCTURE:BODY
Mar 3, 2020
Incident date: Mar 2, 2020
WHILE DRIVING THE RV, THE WINDOW ABOVE THE SINK SEPARATED. THE WINDOW IS DOUBLE PANED. THE OUTER GLASS PULLED AWAY AND WAS FLAPPING, CAUSING THE INTERIOR GLASS TO ALSO START PULLING AWAY. WE WERE ON A STRETCH OF HIGHWAY THAT WAS BUSY WITH TRUCKS, APPROX 6:30PM (DARK), 2 LANES EASTBOUND I-40 IN CA... Read more
Technical Service Bulletins, 2017 THOR MOTOR COACH PALAZZO
2 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 160000 STRUCTURE | 1 |
| 980000 UNKNOWN OR OTHER | 1 |
TSB 20-08
Jan 13, 2021
160000 STRUCTURE
The overhead cabinets located above the driver and front passenger seats may become loose during travel. This Technical Service Bulletin will be gathering information regarding this possible concern and will provide guidance on how to ens
No comms 2021-11
Dec 3, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Thor Motor Coach.
THOR MOTOR COACH PALAZZO - All Years Overview
Complete safety history for the THOR MOTOR COACH PALAZZO across all model years (2013, 2023).
26
Total Recalls
58
Total Complaints
0
Investigations
2
Reported Crashes
0
Reported Fires
0
Reported Deaths
THOR MOTOR COACH PALAZZO - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.