AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Remedy: Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKB-20.
127,547 vehicles affected
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Remedy: Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKA-20.
258,813 vehicles affected
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Remedy: Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKC-20.
111,562 vehicles affected
ELECTRICAL SYSTEM:IGNITION:SWITCH
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the strength of the ignition switch. If this occurs, the weight on the key ring and certain road conditions could cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
Remedy: Subaru will notify owners, and dealers will inspect the ignition switch, replacing the ignition switch, if necessary, free of charge. The recall began May 10, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUF-91.
511 vehicles affected
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Subaru of America, Inc. (Subaru) is recalling certain 2009-2010 Tribeca, Impreza, Forester, WRX, Legacy, and Outback vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Remedy: Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKB-18.
93,209 vehicles affected
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Legacy, Forester, Tribeca, WRX and Outback vehicles, and 2009-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Remedy: Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-18.
64,179 vehicles affected
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Subaru of America, Inc. (Subaru) is recalling certain 2009 Tribeca, Impreza, Forester, WRX, Legacy, and Outback vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Remedy: Subaru will notify owners, and dealers will replace the front passenger air bag inflators, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKC-18.
72,150 vehicles affected
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Subaru of America, Inc. (Subaru) is recalling certain 2005-2006 Baja, 2009 Forester, Legacy and Outback and 2006-2009 Impreza (including WRX and STI models) and Tribeca vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Remedy: Subaru will notify owners, and dealers will replace the passenger front air bag inflator, free of charge. The recall began March 6, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKB-17.
69,529 vehicles affected
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Subaru of America, Inc. (Subaru) is recalling certain 2005-2006 Subaru Baja, 2006-2011 Impreza (including WRX and STI models), 2006-2012 Tribeca, 2009-2012 Forester, Legacy, Outback, and 2012 WRX vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Remedy: Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began March 6, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-17.
53,480 vehicles affected
ELECTRICAL SYSTEM
Subaru of America, Inc. (Subaru) is recalling certain model year 2007-2009 model year Legacy and Outback vehicles, 2008-2014 Impreza vehicles and 2009-2013 Forester vehicles, all equipped with turbo-charged engines. The relay that controls the secondary air injection pump may fail, causing the pump to continuously operate and overheat.
Remedy: Subaru will notify owners, and dealers will replace the secondary air injection pump relay, free of charge. The recall began December 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTM-73.
100,127 vehicles affected
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, 2009-2011 Legacy, Outback, Forester, 2006-2011 Impreza, Tribeca, 2003-2006 Baja, and 2006 Saab 9-2x vehicles originally sold or that have ever been registered in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." These vehicles may be equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Remedy: Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 26, 2016. Owners may contact Subaru customer service at 1-856-488-8500. Saab owners may contact GM at 1-800-955-9007. Subaru's number for this recall is TKA-16.
302,127 vehicles affected
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Subaru of America, Inc. (Subaru) is recalling certain model year 2005-2009 Outback and Legacy, 2008-2011 Impreza and 2008-2014 Impreza WRX/STI, and 2009-2013 Forester vehicles, currently, or formerly, registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Salt water could splash on the brake lines through a gap in the fuel tank protector, resulting in excessive corrosion of the brake lines. Note that affected vehicles not currently, or formerly registered, in the salt belt states identified above are eligible for repair, at no cost to the customer, upon request.
Remedy: Subaru will notify owners, and dealers will test the brake system by depressing the brake pedal and inspecting for brake fluid leaks. If no brake fluid seepage is observed, the affected areas will be rustproofed with anti-corrosion wax. If brake fluid seepage is observed, the brake lines will be replaced followed by rustproofing with anti-corrosion wax. These services will be performed free of charge. The recall began July 2014 and second notifications will run through November 2014. Owners may contact Subaru at 1-800-782-2783. Subaru's recall campaign number is WQK-47. Note: This recall supersedes recall 13V-110 which applied to certain 2005-2009 Legacy/Outback vehicles. Vehicles that were remedied under the previous campaign still need additional areas rust-proofed.
461,338 vehicles affected
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Subaru is recalling certain model year 2005-2009 Outback and Legacy vehicles manufactured from December 2003, through April 2009 and currently, or formerly, registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Salt water could splash on the brake lines through a gap in the fuel tank protector, resulting in excessive corrosion of the brake lines.
Remedy: Subaru will notify owners, and dealers will inspect the vehicles. If no brake fluid seepage is observed, the affected area will be rustproofed with anti-corrosion wax. If brake fluid seepage is observed, the brake lines will be replaced followed by rustproofing with anti-corrosion wax. These services will be performed free of charge. The recall began on May 30, 2013. Owners may contact Subaru at 1-800-782-2783. Subaru's recall campaign number is WQG-43.
274,402 vehicles affected
The airbag light stays on all the time.
The contact owned a 2009 Subaru Outback. The contact stated that while driving at 50 MPH, the vehicle had failed to accelerate above 60 MPH without warning. The contact soon began to notice heavy white smoke in her rear-view mirror as the smoke quickly spread to the front end of the vehicle. The contact immediately pulled over, grabbed vital items, and exited the vehicle. The contact called 911 as flames quickly engulfed the vehicle, and a deputy who witnessed the fire pulled over to assist the contact. The fire department arrived at the scene and extinguished the fire. The contact sustained emotional distress as a result of the accident but did not seek medical attention. The contact was not given a police or fire report. The vehicle was initially towed to an independent tow yard before the contact's insurance had the vehicle towed to another location. The insurance company later deemed the vehicle a total loss. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 200,000.
Fire
1 injured
The contact owns a 2009 Subaru Outback. The contact stated that while driving at an undisclosed speed and attempting to slow the vehicle, the brake pedal was extremely soft. The contact stated that the vehicle required an extended distance to slow down or come to a complete stop, prompting the contact to discontinue driving the vehicle. The brake warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the braking system due to brake fluid leaks. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V311000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 188,000.
When I parked my vehicle in the garage, I smelled an odor coming from the engine compartment. I found that the front right inner axle boot had leaked grease. I then saw that the grease covered the catalytic converter. I am not sure when this started to be a problem, but my main concern was it could have started a fire.
The contact owned a 2009 Subaru Outback. The contact stated that while driving 65 MPH, the brake pedal was depressed and went to the floorboard, and the vehicle failed to respond. The contact swerved to avoid a crash and moved over to the median. The contact stated that the vehicle spun around, and the contact used the parking brake to stop the vehicle. The contact was unaware of a warning light being illuminated. The contact stated that on another occasion, the air bag warning light intermittently illuminated weeks before a crash. The driver’s and passenger’s side air bags failed to deploy. A Police report was not filed. There were no injuries sustained. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The Insurance company was not contacted. The manufacturer was not notified of the failure. The contact stated that there was a gasoline odor coming from the engine weeks prior to the failure. The failure mileage was approximately 106,000.
The rear hatch on this Outback won't lock. As a woman on her own, my safety is at risk. I have read of other people who have this issue and has been able to fix this on their own. This is a safety issue if your vehicle won't lock completely because the wires in the hatch are compromised.
The dashboard becomes sticky and shiny and therefore makes it difficult to see. Subaru offered a limited recall but too many vehicles such as mine were overlooked. Also apparently the repair they offered only replaced the dashboard with one of the same caliber. So eventually more cars will be affected by the sticky and shiny dash as time goes on.
Passenger Side - rear brake line failed. Upon inspection the brake line rotted out at 4 way junction box - just in front of the rear tire- passenger side. Had to remove the plastic shield to get to the problem. I was driving at the time when it failed. Pretty scary as the car almost did not stop. I lost about half of the brake fluid. I know Subaru of America had a recall and this car was inspected years ago. Their fix was to spray a wax coating on the lines. They should have replaced the brake lines on all the cars subject to the recall. There is obviously an issue here with the quality of the lines they used as I see that 2005 to 2009 subarus have this problem. Safety put me or others at risk - yes
The contact owns a 2009 Subaru Outback. The contact stated that the vehicle failed to restart after being parked. The contact stated that several attempts were needed to start the vehicle. The contact stated that the battery was charged to start the vehicle. The contact was informed by a tow truck mechanic, who assisted with jumping starting the vehicle, that the end switch needed to be replaced. The information was confirmed by another certified mechanic. The contact stated that a certified mechanic was contacted to schedule a repair however, the vehicle was not yet repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 115,000.
Car stalling at stops. Received a report on all work done on this car stating issues with catalytic converter and that Subaru repaired before I bought the car. I also had loss of all brakes when the lines leaked out November 2022 . I had brakes repaired cost of $1000.so far since buying this car I have not been able to drive the car because of the stalling issues.
Car stalling at stops. Received a report on all work done on this car stating issues with catalytic converter and that Subaru repaired before I bought the car. I also had loss of all brakes when the lines leaked out November 2022 . I had brakes repaired cost of $1000.so far since buying this car I have not been able to drive the car because of the stalling issues.
Car stalling at stops. Received a report on all work done on this car stating issues with catalytic converter and that Subaru repaired before I bought the car. I also had loss of all brakes when the lines leaked out November 2022 . I had brakes repaired cost of $1000.so far since buying this car I have not been able to drive the car because of the stalling issues.
The contact owns a 2009 Subaru Outback. The contact stated that both the driver’s and passenger’s side seat belts failed to retract upon release. The contact had taken the vehicle to the dealer where the parts to repair both seat belts were ordered. When the vehicle was returned to the contact, both the driver’s side seat belt and the passenger’s side seat belt were replaced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be serviced. The failure mileage was 70,198.
The contact owns a 2009 Subaru Outback. The contact stated while attempting to come to a complete stop, the contact stated that the brake pedal depressed fully to the floor without applying the brakes. The contact stated that the ABS warning light was illuminated. The vehicle was taken to a local mechanic where it was diagnosed with needing the junction box and brake lines replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V311000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 170,000.
Both the head gasket and valve cover gasket are leaking oil. The head gasket started leaking at 52k miles and the valve cover at 65k miles. Both need to be replaced. Subaru has had issues with these gaskets for decades. There should be a recall for these issues.
The contact owns a 2009 Subaru Outback. The contact stated while driving at various speeds, the vehicle shut-off with the check engine, traction control and cruise control warning lights illuminated. On several occasions the vehicle would not immediately restart. The vehicle was taken to the local dealer for service. No further information was available. The manufacturer was also notified of the failure. The failure mileage was 81,000. The VIN was not available.
The contact owns a 2009 Subaru Outback. The contact stated while driving at various speeds, the vehicle shut-off with the check engine, traction control and cruise control warning lights illuminated. On several occasions the vehicle would not immediately restart. The vehicle was taken to the local dealer for service. No further information was available. The manufacturer was also notified of the failure. The failure mileage was 81,000. The VIN was not available.
While coming down a hill, I applied the brakes, and suddenly lost all brake pedal pressure, only being able to stop using a handbrake. This complete loss of the braking system put me and other drivers at risk. Had I been traveling at higher speeds, an accident could have occurred. The brake system warning light came on at the same time as I pumped the brake pedal, and there were no prior indications that the brake system was about to fail. When I inspected the car for fluid leaks, I found that the brake master cylinder was empty and a lot of fluid had collected just in front of the rear passenger-side wheel. The brake line union block at the rear of the car was severely corroded as were the brake lines into and out of the union block. This exact problem was supposedly addressed by NHTSA recall 14V-311 (Subaru Recall WQK-47). The fix involved either applying an anti-corrosion coating or replacing the faulty brake lines. The recall was marked as completed in 2014. However, the completed recall did not prevent the problem from recurring. Since the recall was marked as "completed", Subaru has refused to conduct necessary repairs on the vehicle. This is a known failure point and serious safety concern in many Subaru vehicles, acknowledged by both NHTSA and Subaru. I claim that the fix completed under the recall was insufficient in preventing brake line corrosion and failure.
PREVIOUSLY SUBMITTED COMPLAINT REGARDING MY SUBARU OUTBACK STALLING. I WAS ASSIGNED COMPLAINT NUMBER 11414502 (ATTACHED) BUT WHEN I DIDN'T RECEIVE THE EMAIL, I CHECKED AND IT DIDN'T PULL UP SO I'M RESUBMITTING.
PREVIOUSLY SUBMITTED COMPLAINT REGARDING MY SUBARU OUTBACK STALLING. I WAS ASSIGNED COMPLAINT NUMBER 11414502 (ATTACHED) BUT WHEN I DIDN'T RECEIVE THE EMAIL, I CHECKED AND IT DIDN'T PULL UP SO I'M RESUBMITTING.
THE CAR INTERMITTENTLY BUCKS/CHUGS WHILE DRIVING AND THEN STALLS. ALL THE LIGHTS FLASH ON. IT IS DIFFICULT TO RESTART. IT HAS HAPPENED ON THE HIGHWAY AND LOCAL STREETS. IT ALSO IDLES VERY ROUGH WHEN AT STOPS OR IN PARK AND SHUDDERS LIKE IT WANTS TO STALL - SOMETIMES IT DOES. THIS HAS BEEN GOING ON FOR 2 MONTHS NOW. THE FIRST TIME, I WAS STOPPED AT A RED LIGHT AND IT STALLED CREATING A HAZARDOUS SITUATION. MY MECHANIC HAS ATTEMPTED TO FIX IT AND THEN HE HAS TAKEN IT TO THE LOCAL SUBARU DEALERSHIP WHERE IT HAS SPENT ALMOST 2 MONTHS OFF & ON WHILE THEY "FIXED" IT. THEY GIVE IT BACK AND IT IS BACK TO THEM WITHIN A WEEK WITH THE SAME ISSUE. THE LAST TIME THEY REPLACED A MAP SENSOR AND SOME WIRING. THIS IS HAZARDOUS AND THE VEHICLE IS UNSAFE. IT FEELS LIKE THEY JUST KEEP CLEARING OUT THE ERROR AND GIVING IT BACK TO ME.
THE CAR INTERMITTENTLY BUCKS/CHUGS WHILE DRIVING AND THEN STALLS. ALL THE LIGHTS FLASH ON. IT IS DIFFICULT TO RESTART. IT HAS HAPPENED ON THE HIGHWAY AND LOCAL STREETS. IT ALSO IDLES VERY ROUGH WHEN AT STOPS OR IN PARK AND SHUDDERS LIKE IT WANTS TO STALL - SOMETIMES IT DOES. THIS HAS BEEN GOING ON FOR 2 MONTHS NOW. THE FIRST TIME, I WAS STOPPED AT A RED LIGHT AND IT STALLED CREATING A HAZARDOUS SITUATION. MY MECHANIC HAS ATTEMPTED TO FIX IT AND THEN HE HAS TAKEN IT TO THE LOCAL SUBARU DEALERSHIP WHERE IT HAS SPENT ALMOST 2 MONTHS OFF & ON WHILE THEY "FIXED" IT. THEY GIVE IT BACK AND IT IS BACK TO THEM WITHIN A WEEK WITH THE SAME ISSUE. THE LAST TIME THEY REPLACED A MAP SENSOR AND SOME WIRING. THIS IS HAZARDOUS AND THE VEHICLE IS UNSAFE. IT FEELS LIKE THEY JUST KEEP CLEARING OUT THE ERROR AND GIVING IT BACK TO ME.
DASHBOARD IS VERY STICKY AS THOUGH MELTING. NOTICED FOR OVER A YEAR NOW AND GETTING WORSE.
DASHBOARD IS VERY STICKY AS THOUGH MELTING. NOTICED FOR OVER A YEAR NOW AND GETTING WORSE.
CAR INTERMITTENTLY STALLS AND IS HARD TO RESTART. HAPPENS RANDOMLY WITH NO CHECK ENGINE LIGHT OR CODE IN THE ECU. HAS HAPPENED ON THE HIGHWAY AT INTERSTATE SPEED AND WHILE STOPPED. WILL NOT RESTART IMMEDIATELY. ROUGH IDLE AT RESTART THEN BACK TO NORMAL. MECHANIC WAS UNABLE TO RECREATE THE PROBLEM AND THUS UNABLE TO REPAIR. CREATES POTENTIALLY DANGEROUS SITUATION WHEN STALLING ON THE HIGHWAY, INTERSECTION, ETC. *TR
CAR INTERMITTENTLY STALLS AND IS HARD TO RESTART. HAPPENS RANDOMLY WITH NO CHECK ENGINE LIGHT OR CODE IN THE ECU. HAS HAPPENED ON THE HIGHWAY AT INTERSTATE SPEED AND WHILE STOPPED. WILL NOT RESTART IMMEDIATELY. ROUGH IDLE AT RESTART THEN BACK TO NORMAL. MECHANIC WAS UNABLE TO RECREATE THE PROBLEM AND THUS UNABLE TO REPAIR. CREATES POTENTIALLY DANGEROUS SITUATION WHEN STALLING ON THE HIGHWAY, INTERSECTION, ETC. *TR
2009 SUBARU OUTBACK STALLING WHILE DRIVING. THE ENGINE TURNED OFF WHILE DRIVING WITH LIGHT ACCELERATION AT LOW SPEEDS (5-20 MPH) WITHOUT WARNING. WARNING LIGHTS FLICKERED ON AND OFF. I WAS ABLE TO RESTART THE CAR. THIS IS A HUGE SAFETY ISSUE TO HAVE THE CAR STALL OUT WITHOUT WARNING. SUBARA SOUTH BLVD DEALERSHIP SAY THEY DO NOT KNOW THE ROOT CAUSE. PRIOR TO THE ABOVE INCIDENCE THE CAR, WHILE DRIVING AT LOW SPEEDS, WOULD OCCASIONALLY SHUDDER AND THE WARNING LIGHTS WOULD FLICKER ON THEN GO OFF. IT FELT LIKE THE CAR WAS GOING TO SHUT OFF BUT IT DIDN'T. NOW IT IS SHUTTING OFF. IT'S COMPLETELY UNSAFE.
2009 SUBARU OUTBACK STALLING WHILE DRIVING. THE ENGINE TURNED OFF WHILE DRIVING WITH LIGHT ACCELERATION AT LOW SPEEDS (5-20 MPH) WITHOUT WARNING. WARNING LIGHTS FLICKERED ON AND OFF. I WAS ABLE TO RESTART THE CAR. THIS IS A HUGE SAFETY ISSUE TO HAVE THE CAR STALL OUT WITHOUT WARNING. SUBARA SOUTH BLVD DEALERSHIP SAY THEY DO NOT KNOW THE ROOT CAUSE. PRIOR TO THE ABOVE INCIDENCE THE CAR, WHILE DRIVING AT LOW SPEEDS, WOULD OCCASIONALLY SHUDDER AND THE WARNING LIGHTS WOULD FLICKER ON THEN GO OFF. IT FELT LIKE THE CAR WAS GOING TO SHUT OFF BUT IT DIDN'T. NOW IT IS SHUTTING OFF. IT'S COMPLETELY UNSAFE.
WENT TO LOCAL SUBURB DEALERSHIP AND WAS EXPECTING A FREE LOANER VEHICLE BUT WAS NOT AND THAT WAS IN THE RECALL SO THEY LOCAL DEALERSHIP DID NOT DELIVER THE SERVICE THAT THEY WERE SUPPOSED TO FIX FOR THE RECALL!
WENT TO LOCAL SUBURB DEALERSHIP AND WAS EXPECTING A FREE LOANER VEHICLE BUT WAS NOT AND THAT WAS IN THE RECALL SO THEY LOCAL DEALERSHIP DID NOT DELIVER THE SERVICE THAT THEY WERE SUPPOSED TO FIX FOR THE RECALL!
THERE IS A WELL DOCUMENTED FAULTY DESIGN ISSUE THAT LEADS TO FAILURE OF THE WIRING HARNESS (REAR GATE CORD) TO THE REAR WAGON DOOR/GATE OF THIS MODEL SUBARU OUBACK WAGONS. FAILURE OF THE WIRING HARNESS HAS AFFECTED ME WHILE DRIVING THE VEHICLE. AS THIS ISSUE HAS PROGRESSED, MORE AND MORE WIRES BREAK, COMPLETELY SEVERED, AND LEAD TO THE REAR LOCK NOT WORKING, THEN BACKUP LIGHTS NOT WORKING, REAR DEFROSTER NOT WORKING, WIPER NOT WORKING, AND LICENSE PLATE LIGHT NOT WORKING. THIS IS A SAFETY ISSUE, ESPECIALLY THE BACKUP LIGHTS, REAR DEFROSTER, REAR WIPER, AND LOCKING MECHANISM NOT WORKING AT ALL! THESE COMPROMISE VISIBILITY AND CAR SAFETY. THIS FAULTY DESIGN, OR FAULTY MATERIAL CHOICE IS CLEARLY SUBARU'S FAULT: SEVERED ELECTRICAL WIRES, AS A RESULT OF NORMAL USE, SHOULD NOT BE ACCEPTABLE, ESPECIALLY WHEN THEY COMPROMISE SAFETY BY DISABLING BACKUP LIGHTS AND THE REAR LOCK. WHILE THE REPLACEMENT CABLE ITSELF IS ONLY $63, THE SUBARU DEALERSHIPS WANT TO CHARGE OVER $500 IN LABOR. I AM REALLY DISAPPOINTED THAT THERE HAS BEEN NO RECALL, OR SUPPORT ON THIS ISSUE FROM SUBARU OF AMERICA. I CANNOT FIND ANY OFFICIAL RESPONSE FROM SUBARU ON THIS ISSUE. I DON'T THINK IT'S FAIR TO HAVE LOYAL CUSTOMERS LIKE MYSELF, PAY EXCESSIVE LABOR CHARGES TO FIX A SAFETY PROBLEM THAT IS A DESIGN FLAW FROM SUBARU.
THERE IS A WELL DOCUMENTED FAULTY DESIGN ISSUE THAT LEADS TO FAILURE OF THE WIRING HARNESS (REAR GATE CORD) TO THE REAR WAGON DOOR/GATE OF THIS MODEL SUBARU OUBACK WAGONS. FAILURE OF THE WIRING HARNESS HAS AFFECTED ME WHILE DRIVING THE VEHICLE. AS THIS ISSUE HAS PROGRESSED, MORE AND MORE WIRES BREAK, COMPLETELY SEVERED, AND LEAD TO THE REAR LOCK NOT WORKING, THEN BACKUP LIGHTS NOT WORKING, REAR DEFROSTER NOT WORKING, WIPER NOT WORKING, AND LICENSE PLATE LIGHT NOT WORKING. THIS IS A SAFETY ISSUE, ESPECIALLY THE BACKUP LIGHTS, REAR DEFROSTER, REAR WIPER, AND LOCKING MECHANISM NOT WORKING AT ALL! THESE COMPROMISE VISIBILITY AND CAR SAFETY. THIS FAULTY DESIGN, OR FAULTY MATERIAL CHOICE IS CLEARLY SUBARU'S FAULT: SEVERED ELECTRICAL WIRES, AS A RESULT OF NORMAL USE, SHOULD NOT BE ACCEPTABLE, ESPECIALLY WHEN THEY COMPROMISE SAFETY BY DISABLING BACKUP LIGHTS AND THE REAR LOCK. WHILE THE REPLACEMENT CABLE ITSELF IS ONLY $63, THE SUBARU DEALERSHIPS WANT TO CHARGE OVER $500 IN LABOR. I AM REALLY DISAPPOINTED THAT THERE HAS BEEN NO RECALL, OR SUPPORT ON THIS ISSUE FROM SUBARU OF AMERICA. I CANNOT FIND ANY OFFICIAL RESPONSE FROM SUBARU ON THIS ISSUE. I DON'T THINK IT'S FAIR TO HAVE LOYAL CUSTOMERS LIKE MYSELF, PAY EXCESSIVE LABOR CHARGES TO FIX A SAFETY PROBLEM THAT IS A DESIGN FLAW FROM SUBARU.
THERE IS A WELL DOCUMENTED FAULTY DESIGN ISSUE THAT LEADS TO FAILURE OF THE WIRING HARNESS (REAR GATE CORD) TO THE REAR WAGON DOOR/GATE OF THIS MODEL SUBARU OUBACK WAGONS. FAILURE OF THE WIRING HARNESS HAS AFFECTED ME WHILE DRIVING THE VEHICLE. AS THIS ISSUE HAS PROGRESSED, MORE AND MORE WIRES BREAK, COMPLETELY SEVERED, AND LEAD TO THE REAR LOCK NOT WORKING, THEN BACKUP LIGHTS NOT WORKING, REAR DEFROSTER NOT WORKING, WIPER NOT WORKING, AND LICENSE PLATE LIGHT NOT WORKING. THIS IS A SAFETY ISSUE, ESPECIALLY THE BACKUP LIGHTS, REAR DEFROSTER, REAR WIPER, AND LOCKING MECHANISM NOT WORKING AT ALL! THESE COMPROMISE VISIBILITY AND CAR SAFETY. THIS FAULTY DESIGN, OR FAULTY MATERIAL CHOICE IS CLEARLY SUBARU'S FAULT: SEVERED ELECTRICAL WIRES, AS A RESULT OF NORMAL USE, SHOULD NOT BE ACCEPTABLE, ESPECIALLY WHEN THEY COMPROMISE SAFETY BY DISABLING BACKUP LIGHTS AND THE REAR LOCK. WHILE THE REPLACEMENT CABLE ITSELF IS ONLY $63, THE SUBARU DEALERSHIPS WANT TO CHARGE OVER $500 IN LABOR. I AM REALLY DISAPPOINTED THAT THERE HAS BEEN NO RECALL, OR SUPPORT ON THIS ISSUE FROM SUBARU OF AMERICA. I CANNOT FIND ANY OFFICIAL RESPONSE FROM SUBARU ON THIS ISSUE. I DON'T THINK IT'S FAIR TO HAVE LOYAL CUSTOMERS LIKE MYSELF, PAY EXCESSIVE LABOR CHARGES TO FIX A SAFETY PROBLEM THAT IS A DESIGN FLAW FROM SUBARU.
WHILE DRIVING THE AIRBAG LIGHT COMES ON INTERMITTENTLY. IF CAR IS TURNED OFF AND RESTARTED IT GENERALLY STAYS OFF. RESEARCH STATES THAT THE AIR BAGS WILL NOT DEPLOY IF THIS LIGHT IS ON WHEN AN ACCIDENT. THIS APPEARS TO BE DUE TO PART NEEDING TO BE SOLDERED TO FIX THE PROBLEM. SUBARU SHOULD RECALL THE VEHICLES INVOLVED. THIS IS HAPPENING TO MANY CARS.
TAKATA RECALL I COMPLIED WITH THE RECALL BY TAKING IT TO KENDALL SUBARU IN EUGENE, OREGON ON MARCH 1, 2018 AND THE VEHICLE HAS NOT YET BEEN REPAIRED. I HAD SPOKEN TO ONE OF YOUR REPRESENTATIVES ABOUT THIS AND SHE GAVE ME A RA#1271579.
WHEN CAR IS RUNNING, THE RED AIIR BAG WARNING LIGHT ON DASHBOARD CONSOLE STAYS ON. A SUBARU DEALER MENTIONED THE CONTROL MODULE (CIRCUIT BOARD) IN THE OVERHEAD COMPARTMENT CONSOLE WOULD HAVE TO BE REPLACED. I HAVE FOUND THAT THE SOLDERING ON THE CIRCUIT BOARD IS FLIMSY AND PRONE TO CRACKING. APPARENTLY THERE IS A DANGER THAT THE AIR BAGS WILL NOT DEPLOY IF THE WARNING LIGHT IS ON.THERE ARE A NUMBER OF ONLINE FORUMS THAT DETAIL OTHERS HAVING THE SAME ISSUE. THE FORUMS RECOMMENDED FIX IS TO APPLY SOLDER. HERE IS ONE EXAMPLE: HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/109-GEN-3-2005-2009/42574-2006-OBW-AIRBAG-LIGHT-MY-FIX.HTML
CATALYTIC CONVERTER REPLACED ONCE BACK IN 2013. THIS WEEK HAD TO REPLACE FRONT AND REAR CATALYTIC CONVERTER AGAIN DUE TO PROBLEM WITH CATALYTIC CONVERTER. MILEAGE AT 105,000.
VEHICLE WITH ONLY 105 K MILES REQUIRES NEW HEAD GASKET DUE TO LEAK.
TL-CONTACT OWNS A 2009 SUBARU OUTBACK -- VEHICLE HAS 113,000 MILES ON IT AIRBAG LIGHT HAS BEEN ON FOR TWO WEEKS HAS NOT GONE OFF SINCE . -- 0 RECALLS ASSOCIATED WITH THIS VIN TK HOLDINGS POSTCARD CB
THE WIRING IN REAR HATCH IN REALLY BAD SHAPE SOME SHOWING THE COPPER AND TWO COMPLETELY BROKE APART. CAUSING THE LATCH NOT TO WORK AND ALARM GOING OFF. REAR WIPER NOT WORKING.
THE HOOD LATCH HAS FAILED REPEATEDLY CAUSING THE HOOD TO BECOME UNLATCHED WHILE DRIVING, PRESUMABLY RISKING THE HOOD FLYING UP AND IMPAIRING VISIBILITY. A DIFFERENT SUBARU MODEL WAS RECALLED FOR THIS FAILURE BUT NOT THE OUTBACK MODEL (2009 OR OTHER). THIS KEEPS HAPPENING.
INDIVIDUAL WIRES IN THE HARNESS POWERING AND CONTROLLING THE BRAKE, TURN, BACKUP, AND LICENSE PLATE LIGHTS, AND THE REAR WIPER MOTOR AND WASHER PUMP, MAY FAIL WITHOUT WARNING. THIS FAILURE COULD RESULT IN AN REAR END COLLISION OR IMPAIRING VISION OUT THE REAR WINDOW IN INCLEMENT WEATHER. THE POINT OF FAILURE IS INSIDE THE FLEXIBLE RUBBER BOOT PROTECTING THE HARNESS WHERE IT PASSES FROM THE REAR FRAME OF THE MAIN BODY TO THE TOP OF THE REAR LIFT GATE. IT APPEARS THAT REPEATED FLEXING OF THE WIRES INSIDE THE PROTECTIVE BOOT, AS THE REAR LIFT GATE IS OPENED AND CLOSED, WORK HARDENS THE INSULATION AND COPPER WIRES CAUSING THEM TO EVENTUALLY BREAK. SYMPTOMS MAY APPEAR AS STATIC ON THE RADIO, FAILING REAR LIGHTS, AND/OR FAILING REAR WIPER/WASHER MOTORS. IN MY CASE, I EXPERIENCED RADIO STATIC AND A FAILURE OF THE REAR WIPER/WASHER MOTORS. TROUBLE SHOOTING LED ME TO CUT OPEN THE PROTECTIVE BOOT REVEALING THE BROKEN WIRES. FURTHER INSPECTION REVEALED THAT THE WIRE INSULATION WAS BRITTLE IN THE AREA OF THE BREAKS. A SEARCH ONLINE REVEALED THIS IS NOT AN ISOLATED INCIDENT.
INDIVIDUAL WIRES IN THE HARNESS POWERING AND CONTROLLING THE BRAKE, TURN, BACKUP, AND LICENSE PLATE LIGHTS, AND THE REAR WIPER MOTOR AND WASHER PUMP, MAY FAIL WITHOUT WARNING. THIS FAILURE COULD RESULT IN AN REAR END COLLISION OR IMPAIRING VISION OUT THE REAR WINDOW IN INCLEMENT WEATHER. THE POINT OF FAILURE IS INSIDE THE FLEXIBLE RUBBER BOOT PROTECTING THE HARNESS WHERE IT PASSES FROM THE REAR FRAME OF THE MAIN BODY TO THE TOP OF THE REAR LIFT GATE. IT APPEARS THAT REPEATED FLEXING OF THE WIRES INSIDE THE PROTECTIVE BOOT, AS THE REAR LIFT GATE IS OPENED AND CLOSED, WORK HARDENS THE INSULATION AND COPPER WIRES CAUSING THEM TO EVENTUALLY BREAK. SYMPTOMS MAY APPEAR AS STATIC ON THE RADIO, FAILING REAR LIGHTS, AND/OR FAILING REAR WIPER/WASHER MOTORS. IN MY CASE, I EXPERIENCED RADIO STATIC AND A FAILURE OF THE REAR WIPER/WASHER MOTORS. TROUBLE SHOOTING LED ME TO CUT OPEN THE PROTECTIVE BOOT REVEALING THE BROKEN WIRES. FURTHER INSPECTION REVEALED THAT THE WIRE INSULATION WAS BRITTLE IN THE AREA OF THE BREAKS. A SEARCH ONLINE REVEALED THIS IS NOT AN ISOLATED INCIDENT.
INDIVIDUAL WIRES IN THE HARNESS POWERING AND CONTROLLING THE BRAKE, TURN, BACKUP, AND LICENSE PLATE LIGHTS, AND THE REAR WIPER MOTOR AND WASHER PUMP, MAY FAIL WITHOUT WARNING. THIS FAILURE COULD RESULT IN AN REAR END COLLISION OR IMPAIRING VISION OUT THE REAR WINDOW IN INCLEMENT WEATHER. THE POINT OF FAILURE IS INSIDE THE FLEXIBLE RUBBER BOOT PROTECTING THE HARNESS WHERE IT PASSES FROM THE REAR FRAME OF THE MAIN BODY TO THE TOP OF THE REAR LIFT GATE. IT APPEARS THAT REPEATED FLEXING OF THE WIRES INSIDE THE PROTECTIVE BOOT, AS THE REAR LIFT GATE IS OPENED AND CLOSED, WORK HARDENS THE INSULATION AND COPPER WIRES CAUSING THEM TO EVENTUALLY BREAK. SYMPTOMS MAY APPEAR AS STATIC ON THE RADIO, FAILING REAR LIGHTS, AND/OR FAILING REAR WIPER/WASHER MOTORS. IN MY CASE, I EXPERIENCED RADIO STATIC AND A FAILURE OF THE REAR WIPER/WASHER MOTORS. TROUBLE SHOOTING LED ME TO CUT OPEN THE PROTECTIVE BOOT REVEALING THE BROKEN WIRES. FURTHER INSPECTION REVEALED THAT THE WIRE INSULATION WAS BRITTLE IN THE AREA OF THE BREAKS. A SEARCH ONLINE REVEALED THIS IS NOT AN ISOLATED INCIDENT.
TAKATA RECALL: NO ISSUE YET BUT SCARED TO DRIVE CAR -TKA-16
MY AIRBAG LIGHT ON THE DASHBOARD HAS BEEN TURNING ON AND OFF WITH NO APPARENT CONSISTENCY SINCE THE BEGINNING OF JANUARY. SOMETIMES, ITS ON, SOMETIMES NOT, I MADE AN APPT TO TAKE IT TO A SUBARU DEALER, MONTHS AGO, THEN A COUPLE DAYS BEFORE, IT WENT OFF AND STAYED OFF FOR MANY WEEKS. (I HAD CANCELLED THE APPT.) THEN IT CAME ON AGAIN, SO I TOOK IT TO A SUBARU DEALER THAT DAY AND THEY DIAGNOSED IT AS A PROBLEM WITH THE OVERHEAD MAP LIGHT ASSEMBLY. THEY SCANNED THE SYSTEM AND FOUND CODE 26. APPARENTLY THE AIRBAG SENSOR RUNS THROUGH THAT ASSEMBLY AND THERE IS A CONNECTION THAT WEARS OUT AND BECOMES DISCONNECTED, RESULTING IN THE AIRBAG NOT BEING ABLE TO DEPLOY WHEN NEEDED. THE SUBARU SERVICE REP SAID THAT IS A COMMON PROBLEM AND THEY HAVE MADE MANY OF THOSE REPAIRS. UPON RESEARCHING THIS ON THE INTERNET, I FOUND NUMEROUS COMPLAINTS OF THIS PROBLEM AND THAT SUBARU DEALERS CHARGE BETWEEN $200-$500 TO REPAIR THIS. THERE ARE ALSO VIDEOS AND INSTRUCTIONS ON HOW TO FIX THIS BY TAKING APART THE ASSEMBLY AND RE-SOLDERING THE CONNECTION. MY CONCERN IS THAT THIS SEEMS TO BE HAPPENING TO SUBARUS THAT HAVE LOW MILEAGE AS WELL AS SOME WITH HIGHER MILEAGE. MANY OF THE COMPLAINTS SEEM TO COME FROM PEOPLE WHO LIVE IN AREAS WHERE IT IS VERY COLD IN THE WINTER, WHICH IS MY CASE. I HAVE BEEN TOLD THAT WHEN ILLUMINATED THE AIRBAG WILL NOR DEPLOY. THIS NATURALLY SCARES PEOPLE SO THEY OPT FOR THE REPAIR ASAP. THIS APPEARS TO BE A FREQUENT PROBLEM AND IS A GRAVE SAFETY CONCERN THAT SUBARU SHOULD ADDRESS. I BELIEVE THAT A RECALL SHOULD BE ISSUED!
THE HEAD GASKETS ON MY VEHICLE HAVE DEVELOPED LEAKS AT JUST OVER 80,000 MILES. THIS IS A FREQUENT (AND KNOWN) PROBLEM WITH THE HEAD GASKETS ON THIS VEHICLE. ALL SUBARU-SPECIFIC MECHANICS, MANY OWNERS OF THIS MODEL AND EVEN SUBARU DEALERSHIP EMPLOYEES HAVE EXPRESSED KNOWLEDGE OF HIGH FAILURE RATES FOR THIS HEAD GASKET AT APPROXIMATELY 80-100K MILE INTERVALS. THIS IS WAY SHORTER LIFE THAN SHOULD OCCUR AND RESULTS IN A $2000 OR GREATER COST OF REPAIR (IN MY CASE, $3200!). SUBARU HAS BEEN AWARE OF THIS DEFECT ON PREVIOUS MODELS AND EVEN HAD CLASS ACTION SUITS RESULTING IN RECALLS FOR PREVIOUS GENERATION OUTBACKS YET HAVE NOT ADDRESSED THE DEFECT.
POSITIVE WIRE TO THE FUEL PUMP BURNED THROUGH TO THE OPEN GAS TANK LEAVING THE CAR ABLE TO RUN INTERMITTENTLY. THE PLASTIC HOUSING WAS MELTED AND BURNED AND THE WIRING CONNECTOR WAS RUINED. MY CONCERN IS THE HOT WIRE CONNECTOR, HOT ENOUGH TO MELT AND LEAVE THE PLASTIC CONNECTOR BURNED, WAS HANGING INTO THE AREA OPEN TO FUEL. I HAVE PICS. THE CAR WAS RUNNING AND OCCUPIED .
I CONTACTED THE LOCAL DEALERSHIP, WHERE WE PURCHASED THIS CAR.THEY TOLD ME THEY DO HAVE THE PARTS BUT ARE NOT FIXING ALL CARS SO I AM ON A LIST AND CAN NOT GET MY CAR IN FOR MANY MONTHS. MEANWHILE MY HUSBAND AND CHILDREN STILL DRIVE THIS CAR. THEY SAID IN AUGUST APPROX. 6 MONTHS AFTER I TRIED TO GET THEM TO FIX IT WE ARE ON THE SCHEDULE.